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.. is really starting to p*ss me off. I'm going to get really sick really quickly of having to re-associate all my contacts with their Facebook profiles every time the Hero decides to spontaneously delete them.
Has anyone found a workaround?
Edit: Hmmm... seems if you close all the background HTC processes like com.htc.socialnetwork.provider and com.htc.album:remote with TasKiller, it'll re-update everything when the processes start back up again.
It's still stupid!
And if you decided not to update your contact picture when you linked them, it will overwrite your specific photo anyway ! that's also very anoying if you don't want the facebook photos !
That's funny I was just logging in to report this problem. It happened to me for the first time today. It really pissed me off that for no reason all my facebook associations got deleted from contacts, rebooting the phone and killing the process didn't bring them back either. I don't even have the process com.htc.album:remote running in task killer. They need to get an improved rom out and fast, i've had this phone less than a week and i'm really starting to miss my iphone.
This happened to me today, but it was because for some reason I had been logged out of FB. Otherwise, I have not experienced this 'deletion' issue...
Strange.
Does anyone know why the phone would just log you off of facebook? Is there any good way to avoid this? I hope logging on to facebook on a computer doesn't kick you off.
I'm glad I saw this thread and that I am not the only one!
It is getting very annoying but I expect it will be fixed eventually, I just hope it doesn't take too long!
This happened to me the first time yesterday. And 2 other people in this thread had it happen yesterday. Maybe it's something at facebooks end. There could be some sort of timeout and were all getting logged out at the same time.
it is very odd.
Sat here at work, there's four of us with hero's now.
one of us gets it, the other three don't.
the two G2 devices don't, and only one of the Orange Hero's gets it.
very strange.
Okay I think that I can guess what is happening here. I have the same problem with my Facebook contacts losing their picture status and albums about every 24 hours (on stock G2). I know that when I leave my browser up overnight on my Facebook page, Facebook will log me out. I presume that it is doing the same thing with this phone and suspect that HTC did not spend long enough testing the ‘people’ application to observe this. I further guess that when the phone is logged out by Facebook it does not try to sign in again, deleting the information previously retrieved when a refresh is unsuccessful. I am not a developer and don’t have any way to back all this up but if I am correct then HTC would need to implement a workaround for this behaviour in order to fix it. Probably the easiest way to do this would be to have the application:
1. Automatically sign in again (signing out if necessary) every 12 hours or so.
2. Retain previously cached data, e.g. pictures, unless explicitly deleted even when Facebook refresh is unavailable.
This doesn’t fix the problem of the now-permanently unlinked Facebook contact (as per Don Vincenzo on http://forum.xda-developers.com/showthread.php?p=4276194#post4276194) but it would be an improvement.
I hard reset earlier which had previously fixed it, but now it only shows that I have one Facebook contact to choose from and no one else can be linked from.
It shows it as if I have only one Facebook friend.
Very strange.
Yep had the same issues.
Ultimately I found the best cure is just to wait for the two hours before it automatically updates everything.
I've only gone through my contact list once and linked all the profiles, however I have appeared to have "lost" the link many times...
So basically don't do anything, just wait.. lol they will return
Never had this issue yet but all my facebook - contact information is also sync'd with the exchange server
I was afraid that after my master reset I would have to reassociate all of my contacts but it seems that the association is stored on google contacts too, so they just all came back again
Its been 2 days now and my associations have not come back, man that's gonna suck if it resets them every couple of days. The facebook integration was one of the main selling points for me for the phone. I sync my contacts with outlook so I don't have any under my gmail name. Is it better to import all my contacts in to gmail so it retains my facebook links? If so is there a way I can sync the contacts that are already on my phone to my gmail account from my phone?
I may or may not have found a solution, or a way of preventing it. I'm using TasKiller to close all my running processes every few hours to preserve battery life etc. I noticed that when I put some of the system processes in the ignore list, (com.htc.socialnetwork.provider for example) the Facebook problem happened again. If I don't have any processes in the ignore list, and make sure to kill them once or twice a day, my contacts stay associated with Facebook.
Last time my contacts associations disappeared, I killed all running processes, took everything out the ignore list and went into the People app, and scrolled along to the facebook updates page. I hit menu, then 'update now'. This restored everything back to the way it was.
The disassociation just happened for me again - all my contacts suddenly needed reconnecting.
This is a different problem to the one I was discussing in the other thread 'It's a wee bit buggy...', where previously available contact data (profile pic, birthday, albums etc) can now not be retrieved by the Hero once a contact is linked. This functionality has not returned since it first occurred for me, and means that, irrespective of the associations holding, only about 75% of those contacts on the device that should be able to sync actually successfully sync. From what I can tell, this could possibly be an issue with Facebook privacy settings, though why it only happened a week after having the device I'm not sure.
With regard to the associations holding after a hard reset, the People app on the device stores the Facebook association data in the 'Notes' field of the contact, which is then synced to Google Contacts. If you wipe and then re-download your contacts from Google, this info comes back with it, and the People app then sees those contacts as linked. Given this, it seems even stranger that the links get broken in the first place, as it suggests that for some reason that the data in that field is not persistent...
Have the association loss occasionally but I find if you ignore it then the association comes back after a little while.
In relation to some (but not all) friends losing associations it is due to the friend changing their Facebook application settings. My girlfriend's photo disappeared a week ago, so I got her to change her fb settings and it came back. Not sure why it happened a week ago cause she changed the setting longer ago than that, but guess it is Facebook, not HTC.
Has anyone reported this to HTC? Its happening far too frequently on my gf's (pink) Hero.
So maybe it's not the same but it's definitely related:
I've now gotten to the point where I can not view my own contact details when I'm logged into facebook. That is, if I am signed in, and I try to view my contact card, I get a crash in process "android.process.acore" (this also happens when trying to update my status). If I edit my details and make sure I'm signed out of facebook, everything is fine except that all details of all linked profiles disappear...
Can anybody else confirm this?
BTW, I noticed that if you sign out using your contact card, and then sign in again (miraculously this does work!) the People app will retry to link friends to your facebook friends, so you can "force" a resync this way...
I keep getting this issue too. What i do is go to contacts, then on to the 'updates' tab, my contact card still shows my pic and me as logged in. I then press menu and update now. This resyncs all my contacts straight away. Annoying i know but at least it recognises them again after a bit.
I'm having a problem with the 'events and updates feature' retrieving updates from facebook.
When I select the 'update now' option in the 'updates and events' section for a contact it never retrieves any facebook information for any of the contacts.
All of my contacts are correctly linked to their facebook accounts but the application never picks up ANY updates.
Any ideas? I'm on O2 btw
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Hi thanks for replying
yes I can see my 'me' contact card in the updates and events and can also see the facebook pictures in the facebook tab so it appears to be logged in fine.
samsamuel said:
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Click to expand...
Click to collapse
I dont use facebook so cant really suggest anything else. I do know from the missus that fbook website has been flakey for her this past week or two, and i'm sure i read they are currently moving datacenters or something, so who knows. Maybe your friends just all stopped updating!
I dont really know how the application itself works, but for me, the updates seem to take a while (as an indication, about 3 or 4 minutes for 500 friends over wifi - dont know how big a difference the number of friends make). I've got to keep touching the screen so that it doesn't go into "sleep" mode otherwise it stops and I have to start again.
If I leave the screen on the "Updates and Events" page while it says "Updating...", the info will not automatically update even once all the data has been downloaded. I have to move across to another page (eg, Favourites, Groups, etc and then scroll back to see the actual updates.
Hope this helps .
btw.. I'm on Dutty's V1.5, if that makes any difference.
I have the same problem
it say ( updating...) when i click update now
but then the (updating ..) dissapears and nothing updated !!!!
but when i click update on a selected contact .. it become update !!!!
it was working fine ..i dont know what happened ?
Facebook updates working only for some contacts
For me it works for some contacts but not for all.
Just got my HD2 2 days ago, so so far only 10 people/contacts are linked to facebook.
- 9 fail to deliver/retrieve updates,
- 1 works
I noticed that the one status update that I received was really new, so I just wonder if there is somewhere a setting on how old the status updates can be, to be seen on the HD2.
I also had on unanswered event request, that one worked well.
One more issue, I can browse the album of almost all facebook contacts, but it's not working for one. does anybody know what could be the reason. Are only alboms which are set to be viewed by anybody browsable by HD2 (not the ones only visible to friends)?
I had the same issue, worked for a few days then would attempt to update, appeared to do so but no new info present.
Ended up having to go to Start/settings/data services/social networks and turn off facebook and then do it again.
After this for some strange reason it now works and has continued to for weeks.
Has anyone else had this problem? I continually re-update the contact through gmail then force update on phone, still 5-10 hours (guesstimate) it resets the contact picture back.
Any help or idea would be greatly appreciated. Thanks.
What picture is it setting it back to? Do you have Facebook set to sync contact pics?
Highland3r said:
What picture is it setting it back to? Do you have Facebook set to sync contact pics?
Click to expand...
Click to collapse
I do not have facebook sync turned on (not really a facebook person), I did at one point, but I turned it off (I double/triple checked this). I believe it resets to the SIM contact picture.
drewX2 said:
I do not have facebook sync turned on (not really a facebook person), I did at one point, but I turned it off (I double/triple checked this). I believe it resets to the SIM contact picture.
Click to expand...
Click to collapse
As far as I'm aware, SIM won't have the capacity to store contact pictures.
If you check within the contacts themselves they should show you all the images associated with that contact.
If you notice "additional" images try deleting them and see if that stops the images changing?
I manually deleted the images associated with each contact (looks like default HTC male/female head) quite some time ago. Anyhow, instead of changing the contact within gmail, I have decided to make the change on the phone itself. This is a PITA to do for all contacts, but will try.
The strange thing is that this only occurs with some contacts and not all.
The same contact pictures have reset once again. This time I noticed that the image it reset to is the same as the HTC HD2 male/female icon. And one other contact reset to the same really old (few years old) picture.
I am convinced they have to be coming from the SIM card.
I'm assuming you can't see the "old" images against the contact in the address book?
Have you checked your google contacts list (need to do this online) to make sure you don't have duplicate contacts which could be screwing up pics?
Hi guys, first post here but been around a bit on the forum
Basically whenever i connect my contacts to their facebook profile everything syncs up fine EXCEPT their profile pictures, i'm not sure what caused it but if the contact was added recently on facebook it just cant seem to load the picture for it .
Anyway I was just wondering if anyone had any advice on my problem or had suffered something similar.
Thanks in advance!
Make sure you are on a wi-fi network and allow time for the picture to be downloaded..If it doesn't appear, edit the contact and select the facebook picture..
Nevermind i solved the problem now it was to do with how i was connecting, i had to connect via 3G to access facebook and wifi to access twitter.
Hey but it works pretty well for me with Wi-Fi too....jus needs time to download the picture.....all you have to do as the prev post said.....iv personally tried and tested it
does not work for me...
Hello,
this has always worked for me but now all of a sudden the pictures are not loading. When I synch with facebook I see the pictures on everybody when I can select what contacts to synch. (I have all boxes checked) but after accepting no pictures are synched. Everything else is synched...
Hi guys, sorry to bring up an old post but I think it's the same issue I'm now having.
I was able to view all the FB profile pictures until recently. They're all set to FB profile picture but I get the person outline instead of their picture.
Even my own "Me" contact card won't show my profile picture, it's annoying that it did work but now it doesn't!
Any ideas? Status' are updating. I signed out then back into FB. I didn't have to connect via wifi before when it worked. When I go to Settings>Data services>Facebook, I'm logged in but the icon is grey, maybe it always but <i>thought</i> it used to be blue.
Um, not sure what else to mention. Thanks in advance!
Totally was having the same issue up until about 5 minutes ago, found the way to fix it! It has to do with your actual Facebook account and not the phone. You have to change your Facebook account to DISABLE the secure browsing (https). once you do that, relog into Facebook on your HTC Sense and reload the profile pictures!!
You my friend are a hero, that fixed it for me too! So now I have a bright colourful address book again, yay!
Aw thanks! I'm super happy to have all my pictures back! It was driving me crazy!
ajbousman said:
Totally was having the same issue up until about 5 minutes ago, found the way to fix it! It has to do with your actual Facebook account and not the phone. You have to change your Facebook account to DISABLE the secure browsing (https). once you do that, relog into Facebook on your HTC Sense and reload the profile pictures!!
Click to expand...
Click to collapse
After enabling secure browsing on FB, my phone didnt sync aswell. Took me ages to find out.
So, I'm still having the same problem. How exactly do I turn off the secure browsing on my browser?
I had the picture sync problem on ICS. I use HaxSync now. Works very well!
note
dcalderon95 said:
So, I'm still having the same problem. How exactly do I turn off the secure browsing on my browser?
Click to expand...
Click to collapse
You do not need turn off the secure browsing on your browser, you need open your FB account with your browser ( IE, Chrome, Mozila), then select the arrow at the top right (next HOME button), and choose from there Account settings. In newly opened window of FB choose Security. Now you can see on the first row your
secure browsing - edit it!
Pay attention: You need DISABLE it (uncheck) !!!!!!!!!!....if you want syncing FB contacts with HTC contacts
Hi everybody!
Yesterday I did a hard reset to get completely rid of CHT 2.0. After I linked my phone to my facebook account I waited for the pictures from my contacts to show up. Nothing happend! Therefore I checked whether the picture are visible in the contacts menu of sense. Also no pictures were seen there. Strange is that the amount of pictures for persons is shown, but instead of the images themselves I just see a stop-like sign. Does anybody else have this problem?
My rom version is: RUU_Photon_HTC_GER_1.36.407.1_Radio_Signed_32.2803.05.06_0.63.05.36
Okay, I found a solution!
Picture sync does obviously not work, when safe browsing in facebook is enabled. I switched of this option in facebook under account settings. That means you don't use facebook via https when you're online. Afterwards pictures were loaded as usual. For further information read:
http://mgxp.blogspot.com/2011/07/htc-sense-facebook-profile-photos-do.html