Database Users

HTC Sense Facebook/Youtube integration

Hi all,
I cannot activate Facebook or Youtube integration with HTC Sense (I'm not using Twitter so i don't know about this one).
I always receive the error: an error occured while attempting to login.
I have to mentioned that I can actually use the Facebook app and the Youtube app. But when I try to use the same users/passwords for Data Services (Facebook account linking, etc.) , it fails
What's wrong? I'm trying with wifi connection (no data subscription at the moment). Is the HTC Sense integration with Facebook/Twitter/Youtube works only with a data connection?
Someone has tried with a data connection?
Thx in advance

Have you tried with wireless? Obviously it required connection with server.
But - there is one problem, WM Facebook client just SUCKS!!!!
I prefer to use Opera and normal web page - on this screen it's a pleasure.

I have no problems via wifi, 3G..
Try this : http://forum.xda-developers.com/showpost.php?p=3466750&postcount=40

Petulinek said:
I have no problems via wifi, 3G..
Try this : http://forum.xda-developers.com/showpost.php?p=3466750&postcount=40
Click to expand...
Click to collapse
Tried this but still doesn't work.
Are you sure that it could works on wifi connection? if you turn off your data connection and enable wifi it works?

tried a soft reset before connection/login?

Yes, and checked registry key after soft reset to be sure.

Binks821 said:
Tried this but still doesn't work.
Are you sure that it could works on wifi connection? if you turn off your data connection and enable wifi it works?
Click to expand...
Click to collapse
Of course, works... Im using 3G outside my home, mail push and sync with my Exchange 2007, Twitter etc, on home im using this via WIFI. I disconnect data connection, mail push disables too, enable WIFI and mail push... All works good, youtube, twitter and facebook too... Maybe is something wrong on your wifi access point? Some firewall settings?

I don't think it's firewall because I have the same behavior on a wifi at work and wifi at home:
- sense integration doesn t work
- MS Facebook app works

bump
Anyone experiencing the same issues? Some ideas of what it could be?
I've cheched in the registry keys mentioned earlier in the post and I had a value "new-inet:1159" for the Proxy value. I've removed it, soft reset, still does'nt work.

My facebook integration only works 50% or so.
Half of the contacts I have associated with my facebook friends dosnt show the pic, but they are associated. There should be a force download of facebook pictures to contacts button =)

Wiley- said:
My facebook integration only works 50% or so.
Half of the contacts I have associated with my facebook friends dosnt show the pic, but they are associated. There should be a force download of facebook pictures to contacts button =)
Click to expand...
Click to collapse
You can force the picture by:-
1) Select the contact
2) Go into Edit contact details
3) Clcik on the thumbnail picture
4) Select facebook picture

At least you can connect....

ardsar said:
You can force the picture by:-
1) Select the contact
2) Go into Edit contact details
3) Clcik on the thumbnail picture
4) Select facebook picture
Click to expand...
Click to collapse
Thanks mate! Really appriciate it!

Binks821 said:
Hi all,
I cannot activate Facebook or Youtube integration with HTC Sense (I'm not using Twitter so i don't know about this one).
I always receive the error: an error occured while attempting to login.
Click to expand...
Click to collapse
Is your password composed only by letters and numbers or also by symbols? I can't connect using HTC Sense, too, and I suspect that the problem can be similar to the one reported on the FIM thread, where the client can't successfully connect with Facebook if the password has some symbols or special characthers in it...

Yes I have one special char in the password.
So if I understand correctly, it could be a bad implementation in HTC sense that is not handling correctly special chars when sending them?
It could explain why it's also not working for me with YouTube sense integration, because it's the same password.
I'll try to change my password and see if it do the trick

Yeah man you are the king! I've removed the special char in my password and it works!.
By the way it was a '&' char so it could be misunderstood by the facebook site if not correctly UrlEncoded by HTC before sending.
Thanks mate!

My fb contacts sync fine but my events don't. I used to get all events of my friends synced but now i only have literally 2 events showing and they are birthdays.
Anyonw else?

Binks821 said:
Yeah man you are the king! I've removed the special char in my password and it works!.
By the way it was a '&' char so it could be misunderstood by the facebook site if not correctly UrlEncoded by HTC before sending.
Thanks mate!
Click to expand...
Click to collapse
Anytime, I'm glad to help
Yes, it's a bug in HTC Sense login implementation; I had this suspect because my youtube account was working fine and it had a different password without any special char

tboy2000 said:
My fb contacts sync fine but my events don't. I used to get all events of my friends synced but now i only have literally 2 events showing and they are birthdays.
Anyonw else?
Click to expand...
Click to collapse
Have you solved this problem? My events won't update either..

Wiley- said:
My facebook integration only works 50% or so.
Half of the contacts I have associated with my facebook friends dosnt show the pic, but they are associated. There should be a force download of facebook pictures to contacts button =)
Click to expand...
Click to collapse
the hd2 user manual (ch: 4 pg: 107) states:
"Your phone will use the contact's Facebook photo when you have linked to the contact's Facebook profile. If there is a contact photo already stored on your phone, the Facebook photo will *not* show in your contact even if you have linked to the contact's Facebook profile."
This -might- be the reason...
On the other hand, even that statement does not appear to be entirely true: Some of my contacts who had photos before "linking", had theirs changed to their facebook photos when linked. (When I removed the links, the "previous" photos came back.)
Might there be a pattern or something else we're missing?
/* edit: just found out: it is possible to specify which photo to use (outlook/facebook) by editing the contact and clicking the photo. */

Facebook profile photos only downloaded for certain individuals

I recently got my HTC HD2 and I tried to add all of my contacts from my old phone and sync them to facebook to get contact photos. While some of the people worked fine and I got the photos and the birthdays, for some I got no information at all.
This is annoying because it is mainly those that I would like to add to my favourites that do not recieve their profile picture or birthday or any information.
I've searched this forum for a similar problem but could only come up with problems with earlier builds. This seems to be a problem for some people running the palm pre as well.
Interestingly if I use the facebook app I also cannot get the profile pictures for these people either.
Is it a privacy settings thing, or am I doing something wrong?

This is the same on my HD2 and my HTC Hero as well.. maybe facebook need to fix something?

Anyone else having this problem?

Yes I had this problem.
Think it is more of a problem with facebook mobile to be honest.

I had this, but then found a solution (for me anyway).
Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.
Hope this helps

ahh you sniped this comment in just before i posted kanesw
yea that works for me too.

I've tried that, when i click on the download button the option just stays greyed out. (the facebook profile option) I can see it trying to find the data but it doesn't work.

I've the same problem with some contacts, you can link it to the fackbook contact but it just won't download any info about them. Works fine for most facebook contacts.

kanesw said:
I had this, but then found a solution (for me anyway).
Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.
Hope this helps
Click to expand...
Click to collapse
I've tried this but the facebook profile option is greyed out after i click the download button. I can see it trying to get the photo but it doesn't manage it.

You dont have to click the download icon, just leave it for a minute or so and see if it downloads it

I've found the above usually helps and if it doesnt I deleted the contact and remade it and linked it and then it worked.

I've tried everything and I still can't get some of them to work. I also can't get their albums to work or their birthdays, and they don't have a profile picture when using the facebook app either. Must be a problem there somehow.

I've noticed when I go to link a contact to a facebook profile the friend is missing. I have 400+ friends and it only shows me as having 235 friends when it goes to find the contact. I'm not sure if this is something to do with users having privacy settings on facebook and not showing up or what. However I too have several contacts with no link to facebook as they are not listed as facebook contacts thru the HTC facebook link app.

There is a privacy setting in facebook that allows users to stop other apps using their details. I guess its that as i have friends i know are on facebook but dont show up.

Definitely a privacy setting in some cases. I have a couple of friends whose profile pictures never show and I know from talking to them that they're all using the 'don't use my picture in external applications' option.

that sucks man, i have the same problem here. I guess the only way is to convince them to turn that privacy setting off, i absolutely LOVE the fact that our HD2 can grab the info from their facebook pages, it looks so cool

Settings > Privacy Settings > Applications > Settings...
They need to tick Profile picture there and tick anything else you want access to via the HD2.

Also is there any way to actually save the contact pics into outlook. It seems that the pics only stays on he phone and the outlook is not updated after syncing.
cheers
WPY

Yes, if you use the facebook pictures application in spb mobile shell instead of sense, then the facebook picture is saved to outlook as well! Dont know why this does not work in sense, it definately should!!

in HTC Albums I can only see a facebook album from one of my friends which works really good, but that's the only one.. also the intergated updates/events don't seem to work.. thumbnails and birthdays work fine..
I can't even see my own pictures.. while I'm almost sure I've tried every facebook privacy/sharing and aplication setting I could find..
any tips are much appriciated..

Facebook thumbnails do not load

Has anyone else experienced problems with the integration of facebook app with the contacts, specifally when it comes to showing the friends profile photo? Just did a hard reset yesterday, and before that I was able to see my friends profiles pictures when i linked them in the contacts, next to their name and when they called me. Now all I see is th default gray siloutte. Even if i open up the facebook app, and goto the friends tab, all i see is the default silouette icon...
Help please, this was one of my favorite features, now my people tab is full of the same icons

This may be obvious, but since you have reset your HD2, have you remember to "link" contacts via the contacts menu?

Ibb1982 said:
This may be obvious, but since you have reset your HD2, have you remember to "link" contacts via the contacts menu?
Click to expand...
Click to collapse
yeah, the little "F" is there on the bottom left...
dont know if it matter or not, am in the UAE, website bans galore, facebook has been reallu s... l o w here lately, starting to think it has something to do with that, anyone in the UAE can confirm?

If you can still access FB then it should work. If you can't then it could be a reason.

I hate to do this, but I might just perform another hard reset, will install nothing this time until i get the facebook pics to work, i disabled HTC messaging via some thread i found here, dont know if that has something to do with it or now

jaoropez said:
Has anyone else experienced problems with the integration of facebook app with the contacts, specifally when it comes to showing the friends profile photo? Just did a hard reset yesterday, and before that I was able to see my friends profiles pictures when i linked them in the contacts, next to their name and when they called me. Now all I see is th default gray siloutte. Even if i open up the facebook app, and goto the friends tab, all i see is the default silouette icon...
Help please, this was one of my favorite features, now my people tab is full of the same icons
Click to expand...
Click to collapse
Have a look at this thread. Hope that will solve your problem.

myth1001 said:
Have a look at this thread. Hope that will solve your problem.
Click to expand...
Click to collapse
alas , no results, it was already set to zero (as per the link), guess i have no choice but to hard reset to see if this changes...
should i take this opportunity to upgrade to 1.48?

Hard Reset completed, still no luck! have not installed ANY applications, went through the start up wizard, when prompted for wifi, i skipped, then went to social section, and attempted to enter facebook email and pass, log in error, went back, enabled wifi, connected to wifi, then used the exact same user/pass and was successful.
Still do not have my profile picture in my contact card, just the default silouette with the small F...
this only makes me think that it has sometihgn to do with my isp, etisalat

jaoropez said:
Hard Reset completed, still no luck! have not installed ANY applications, went through the start up wizard, when prompted for wifi, i skipped, then went to social section, and attempted to enter facebook email and pass, log in error, went back, enabled wifi, connected to wifi, then used the exact same user/pass and was successful.
Still do not have my profile picture in my contact card, just the default silouette with the small F...
this only makes me think that it has sometihgn to do with my isp, etisalat
Click to expand...
Click to collapse
Maybe it's due to Facebook privacy settings? Try checking your facebook settings.
Btw, you need to log in to facebook located at Settings >Data Services> Facebook.
And.. you might want to consider to upgrade to at least Rom 1.48 ( though v1.61 is much better ) since 1.48 has been officially released by HTC.

Mine does not update either, I have to do it manually as autoupdate does nothing!

Ok guys >>>> at last i found the solution
all you have to do is opining you FB from laptop and change the way you login to "unsecure" (http not https) >>>> And its done
now reupdate ur contacts and FB thumbnails appear beside each name
PS: if u want to change it again to the secure mode plz turn off ur Auto FB contacts update
thanks

Updates and Events problem

I'm having a problem with the 'events and updates feature' retrieving updates from facebook.
When I select the 'update now' option in the 'updates and events' section for a contact it never retrieves any facebook information for any of the contacts.
All of my contacts are correctly linked to their facebook accounts but the application never picks up ANY updates.
Any ideas? I'm on O2 btw

your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.

Hi thanks for replying
yes I can see my 'me' contact card in the updates and events and can also see the facebook pictures in the facebook tab so it appears to be logged in fine.
samsamuel said:
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Click to expand...
Click to collapse

I dont use facebook so cant really suggest anything else. I do know from the missus that fbook website has been flakey for her this past week or two, and i'm sure i read they are currently moving datacenters or something, so who knows. Maybe your friends just all stopped updating!

I dont really know how the application itself works, but for me, the updates seem to take a while (as an indication, about 3 or 4 minutes for 500 friends over wifi - dont know how big a difference the number of friends make). I've got to keep touching the screen so that it doesn't go into "sleep" mode otherwise it stops and I have to start again.
If I leave the screen on the "Updates and Events" page while it says "Updating...", the info will not automatically update even once all the data has been downloaded. I have to move across to another page (eg, Favourites, Groups, etc and then scroll back to see the actual updates.
Hope this helps .
btw.. I'm on Dutty's V1.5, if that makes any difference.

I have the same problem
it say ( updating...) when i click update now
but then the (updating ..) dissapears and nothing updated !!!!
but when i click update on a selected contact .. it become update !!!!
it was working fine ..i dont know what happened ?

Facebook updates working only for some contacts
For me it works for some contacts but not for all.
Just got my HD2 2 days ago, so so far only 10 people/contacts are linked to facebook.
- 9 fail to deliver/retrieve updates,
- 1 works
I noticed that the one status update that I received was really new, so I just wonder if there is somewhere a setting on how old the status updates can be, to be seen on the HD2.
I also had on unanswered event request, that one worked well.
One more issue, I can browse the album of almost all facebook contacts, but it's not working for one. does anybody know what could be the reason. Are only alboms which are set to be viewed by anybody browsable by HD2 (not the ones only visible to friends)?

I had the same issue, worked for a few days then would attempt to update, appeared to do so but no new info present.
Ended up having to go to Start/settings/data services/social networks and turn off facebook and then do it again.
After this for some strange reason it now works and has continued to for weeks.

Facebook wont sync

Any thoughts? First time using the device, facebook synced just fine. Since then Ive done a software wipe and now I cant get FB to sync my contacts anymore. It just keeps saying "Sync isnt available at this time"

The_Chrome_Coyote said:
Any thoughts? First time using the device, facebook synced just fine. Since then Ive done a software wipe and now I cant get FB to sync my contacts anymore. It just keeps saying "Sync isnt available at this time"
Click to expand...
Click to collapse
I am having the same issue. It syncs the calendar fine, but not the contacts. I would like to have the Facebook profile pics sync to my contacts just like on my HD2. I had the issue before and after root so I know it isn't that.

just something simple to throw out there did yall enable it to show fb contacts? go to contacts menu then display options and see if fb contacts is checked off

skater4690 said:
just something simple to throw out there did yall enable it to show fb contacts? go to contacts menu then display options and see if fb contacts is checked off
Click to expand...
Click to collapse
Yes I did enable it to show Facebook contacts. Thanks.
Sent from my SGH-T959 using XDA App

miclflores said:
Yes I did enable it to show Facebook contacts. Thanks.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
still doesnt work?

Day two, still wont sync. I have facebook enabled in contacts, it just shows a group with 0 people in it. It syncs my calendar just fine, but wont sync contacts for some reason.
The strangest part is that it used to, but after I reformatted it wouldnt.
Ive tried; Deleting and re-adding FB account at least a dozen times, and Menu -> sync/cancel/sync/cancel brute force approach that worked with other phones.

my facebook widget stopped auto updating even though its set for like every 2 hours the last posts i see are from this morning.
in fact if i click the manual green sync arrows it attempts to sync but nothing happens.
i already have done a battery pull today.

My facebook and twitter contacts both won't sync. And I have two sets of twitter contacts, one from the widget and one from the twitter app.

gootman said:
My facebook and twitter contacts both won't sync. And I have two sets of twitter contacts, one from the widget and one from the twitter app.
Click to expand...
Click to collapse
Got that too, but mine sync at least... sort of. I had to manually link contacts that were first linked automatically when I first set up my phone.

Same problem wont sync. Checked of and everything

I'm having the same issue, i'm curious all of you who are having problems did you experience them after the root?

My contacts synced fine when I first got the phone but have since stopped syncing (if I check under accounts and sync in setting I see an error) This issue existed for me both before and after root.

Synced fine before I rooted but tbh the phone was unrooted for about 10 minutes after initial setup. The second I got home I rooted and wiped.
sent from my Samsung Vibrant

guys. read the message on your phone. it says "sync is down right now temporarily" when you try to sync and look at specific status. I'm guessing this is more a samsung or android thing than "your specific phone".
Right beneath manage accounts it says "sync is currently experiencing problems. It will be back shortly". Notice the sync icon with the red exclamation mark next to it

I have not rooted yet, and I'm still having sync issues.
I really think they rushed getting the phone out to compete with the droid x, moving the release date up a week. Hopefully this issue, the gps/compass, and 3g get addressed in a OTA update soon. I saw the droid x was already scheduled to have one.
Sent from my SGH-T959 using XDA App

I had the same problem. It just starting working now. I did not do anything. they must have fixxed something.

Having this issue as well. The weird thing is that when i add Facebook to the accounts list in settings, it updates the feeds widget with facebook statuses, and they are also listed in the contacts app, that last menu that gives you the various social feeds. However it cannot sync the actual contacts, must have tried 15 times today.
I was reading on another forum that someone found a solution that seemed to be working for people, but only if you were able to get it synced before and in some way either removed the account or the contacts and cannot resync. This didn't work for me as I didn't fall under that category, but I hope this can help someone.
1. Turn on background sync in settings.
2. Go into the main contacts window, and instead of hitting accounts to check the sync or whatever, hit menu at the main screen and choose "Find Friends"
3. Tap on Facebook. If you were able to sync before, it should work. If you are like me and was never able to sync, the box will be greyed out.

MMcCraryNJ said:
1. Turn on background sync in settings.
2. Go into the main contacts window, and instead of hitting accounts to check the sync or whatever, hit menu at the main screen and choose "Find Friends"
3. Tap on Facebook. If you were able to sync before, it should work. If you are like me and was never able to sync, the box will be greyed out.
Click to expand...
Click to collapse
This worked wonders...Thanks!

I'm having a similar issue with my twitter contacts. I can manually add a few via the method offered above, but the account doesn't seem to find some of them (including my girlfriend's, which is particularly frustrating).
Sent from my SGH-T959 using XDA App

I had same issue with contacts sync with facebook images. But i found a work around. When you add facebook accounts and sync. Enable fackbook contacts and facebook contact images. Now it will dump all your facebook contacts to your phone, but it will categorize it. once you do that, it will link your say "gmail contact" and "facebook" contacts together, On the contacts that you have different nicknames, you can click on the contact and select linked contact, select facebook and choose your friends contact info and now my images matches. Looks better now. Hope i only have to do this once.
Good Luck and this is my first post.
Cell Phone (2 years) to Blackberry (9 years) to iPhone (2 Years) to G1 Android (2 months) to iPhone (1 year) to SAMSUNG VIBRANT (love this phone)