Database Users

Facebook profile photos only downloaded for certain individuals

I recently got my HTC HD2 and I tried to add all of my contacts from my old phone and sync them to facebook to get contact photos. While some of the people worked fine and I got the photos and the birthdays, for some I got no information at all.
This is annoying because it is mainly those that I would like to add to my favourites that do not recieve their profile picture or birthday or any information.
I've searched this forum for a similar problem but could only come up with problems with earlier builds. This seems to be a problem for some people running the palm pre as well.
Interestingly if I use the facebook app I also cannot get the profile pictures for these people either.
Is it a privacy settings thing, or am I doing something wrong?

This is the same on my HD2 and my HTC Hero as well.. maybe facebook need to fix something?

Anyone else having this problem?

Yes I had this problem.
Think it is more of a problem with facebook mobile to be honest.

I had this, but then found a solution (for me anyway).
Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.
Hope this helps

ahh you sniped this comment in just before i posted kanesw
yea that works for me too.

I've tried that, when i click on the download button the option just stays greyed out. (the facebook profile option) I can see it trying to find the data but it doesn't work.

I've the same problem with some contacts, you can link it to the fackbook contact but it just won't download any info about them. Works fine for most facebook contacts.

kanesw said:
I had this, but then found a solution (for me anyway).
Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.
Hope this helps
Click to expand...
Click to collapse
I've tried this but the facebook profile option is greyed out after i click the download button. I can see it trying to get the photo but it doesn't manage it.

You dont have to click the download icon, just leave it for a minute or so and see if it downloads it

I've found the above usually helps and if it doesnt I deleted the contact and remade it and linked it and then it worked.

I've tried everything and I still can't get some of them to work. I also can't get their albums to work or their birthdays, and they don't have a profile picture when using the facebook app either. Must be a problem there somehow.

I've noticed when I go to link a contact to a facebook profile the friend is missing. I have 400+ friends and it only shows me as having 235 friends when it goes to find the contact. I'm not sure if this is something to do with users having privacy settings on facebook and not showing up or what. However I too have several contacts with no link to facebook as they are not listed as facebook contacts thru the HTC facebook link app.

There is a privacy setting in facebook that allows users to stop other apps using their details. I guess its that as i have friends i know are on facebook but dont show up.

Definitely a privacy setting in some cases. I have a couple of friends whose profile pictures never show and I know from talking to them that they're all using the 'don't use my picture in external applications' option.

that sucks man, i have the same problem here. I guess the only way is to convince them to turn that privacy setting off, i absolutely LOVE the fact that our HD2 can grab the info from their facebook pages, it looks so cool

Settings > Privacy Settings > Applications > Settings...
They need to tick Profile picture there and tick anything else you want access to via the HD2.

Also is there any way to actually save the contact pics into outlook. It seems that the pics only stays on he phone and the outlook is not updated after syncing.
cheers
WPY

Yes, if you use the facebook pictures application in spb mobile shell instead of sense, then the facebook picture is saved to outlook as well! Dont know why this does not work in sense, it definately should!!

in HTC Albums I can only see a facebook album from one of my friends which works really good, but that's the only one.. also the intergated updates/events don't seem to work.. thumbnails and birthdays work fine..
I can't even see my own pictures.. while I'm almost sure I've tried every facebook privacy/sharing and aplication setting I could find..
any tips are much appriciated..

Facebook thumbnails do not load

Has anyone else experienced problems with the integration of facebook app with the contacts, specifally when it comes to showing the friends profile photo? Just did a hard reset yesterday, and before that I was able to see my friends profiles pictures when i linked them in the contacts, next to their name and when they called me. Now all I see is th default gray siloutte. Even if i open up the facebook app, and goto the friends tab, all i see is the default silouette icon...
Help please, this was one of my favorite features, now my people tab is full of the same icons

This may be obvious, but since you have reset your HD2, have you remember to "link" contacts via the contacts menu?

Ibb1982 said:
This may be obvious, but since you have reset your HD2, have you remember to "link" contacts via the contacts menu?
Click to expand...
Click to collapse
yeah, the little "F" is there on the bottom left...
dont know if it matter or not, am in the UAE, website bans galore, facebook has been reallu s... l o w here lately, starting to think it has something to do with that, anyone in the UAE can confirm?

If you can still access FB then it should work. If you can't then it could be a reason.

I hate to do this, but I might just perform another hard reset, will install nothing this time until i get the facebook pics to work, i disabled HTC messaging via some thread i found here, dont know if that has something to do with it or now

jaoropez said:
Has anyone else experienced problems with the integration of facebook app with the contacts, specifally when it comes to showing the friends profile photo? Just did a hard reset yesterday, and before that I was able to see my friends profiles pictures when i linked them in the contacts, next to their name and when they called me. Now all I see is th default gray siloutte. Even if i open up the facebook app, and goto the friends tab, all i see is the default silouette icon...
Help please, this was one of my favorite features, now my people tab is full of the same icons
Click to expand...
Click to collapse
Have a look at this thread. Hope that will solve your problem.

myth1001 said:
Have a look at this thread. Hope that will solve your problem.
Click to expand...
Click to collapse
alas , no results, it was already set to zero (as per the link), guess i have no choice but to hard reset to see if this changes...
should i take this opportunity to upgrade to 1.48?

Hard Reset completed, still no luck! have not installed ANY applications, went through the start up wizard, when prompted for wifi, i skipped, then went to social section, and attempted to enter facebook email and pass, log in error, went back, enabled wifi, connected to wifi, then used the exact same user/pass and was successful.
Still do not have my profile picture in my contact card, just the default silouette with the small F...
this only makes me think that it has sometihgn to do with my isp, etisalat

jaoropez said:
Hard Reset completed, still no luck! have not installed ANY applications, went through the start up wizard, when prompted for wifi, i skipped, then went to social section, and attempted to enter facebook email and pass, log in error, went back, enabled wifi, connected to wifi, then used the exact same user/pass and was successful.
Still do not have my profile picture in my contact card, just the default silouette with the small F...
this only makes me think that it has sometihgn to do with my isp, etisalat
Click to expand...
Click to collapse
Maybe it's due to Facebook privacy settings? Try checking your facebook settings.
Btw, you need to log in to facebook located at Settings >Data Services> Facebook.
And.. you might want to consider to upgrade to at least Rom 1.48 ( though v1.61 is much better ) since 1.48 has been officially released by HTC.

Mine does not update either, I have to do it manually as autoupdate does nothing!

Ok guys >>>> at last i found the solution
all you have to do is opining you FB from laptop and change the way you login to "unsecure" (http not https) >>>> And its done
now reupdate ur contacts and FB thumbnails appear beside each name
PS: if u want to change it again to the secure mode plz turn off ur Auto FB contacts update
thanks

why is it functionless

i cant believe thatit doesn't auto update an add a little notice anywhere is it just me or is this £495 phone not pulling its weight, starting to think about selling this and getting an iPhone or going back to my 8900 have I set everything up correctly? why use is it if it doesn't notify you of anything
sigh......

It might just be me but that seems to be quite a vague statement...what doesn't it update that's upsetting you? I found this:
http://www.montecristoff.com/hd2tweak.htm
earlier today and its got a nice feature which will automatically update any apps that you've installed...how cool is that? (I do hate calling progs "apps"...its so apple dont you think?)

Wel on some hand I can agree .. But did you know you can tusrm notifications on and off, quite easy actually.
In sence env go to SETTINGS > Display Notifications sounds.
And there you should find it.
And sorry for the name of the menu. I got the dutch version over here.
And please explain more about the auto update. What exactly is it that you want to "autoupdate"
regards

Martyn Day said:
i cant believe thatit doesn't auto update an add a little notice anywhere is it just me or is this £495 phone not pulling its weight, starting to think about selling this and getting an iPhone or going back to my 8900 have I set everything up correctly? why use is it if it doesn't notify you of anything
sigh......
Click to expand...
Click to collapse
why update automatically and update everything,,, instead of what you want to update

Martyn,
Can you come back with a more concise statement of what your problems are please? If its what I think it is there are tons of threads on here about that AND solutions which you can easily search for.
However let's start at the beginning and get our heads round what your problems are.
Cheers
WB

i just want things like facebook and twitter to update automaticly without me having to get an email first...
on my bb 8900 i would have an icon at the top stating facebook 1,2,3 etc
this phone seems to only notify me of sms,email? no app like facebook or twitter interaction at all??? and my facebook is ment to update every 2 hours, (cant seem to change this )

Your signature bemoans the price the HD2 cost you - but you dislike it because it's default settings limit data connection use, persumably to cut costs?
To your issue, I don't know what facebook app was running on your blackberry but if it's that important to you why not add an rss feed with your facebook updates or open a gmail account that's mailed whenever something happens on facebook and setting it as an exchange "push mail" account?
And that's before the obvious suggestion of googling for an appropriate application O_O
I hope I'm not too reproachful. My point is that Windows Mobile is more like a desktop os than it is like whatever blackberry uses or osX mobile. Solving your "issues" shouldn't take more than half an hour's browsing in the HD2 Themes and Applications forum.

you don't have the twitter tab? and the intergrated facebook? not that its working in all aspects but still I like it..! The standalone facebook application works. The phone also notifies me for twitter and facebook messages..

go to settings in htc sense then choose the data option (says set up sync schdules or similar under the heading) then click on facebook or twitter and set up sync settings to automatic.
they will both now update at the intervals you set.
twitter is available in sense via it's tab and facebook inegrates itself with your contacts in the people tab in sense by pairing your contacts on your device with the contacts of matching names from your facebook. names have to be the same to auto integrate otherwise you have to manually select which contacts to add to which facebook friend.
hope this helps a bit

All the above, plus make sure you don't use any form of 'Auto-disconnect' program to turn your data connection off, or all 'pushed' updates like FB and Twitter will fail till the next time a polled update occurs.

bel_z_bub said:
you don't have the twitter tab? and the intergrated facebook? not that its working in all aspects but still I like it..! The standalone facebook application works. The phone also notifies me for twitter and facebook messages..
Click to expand...
Click to collapse
how does it notify you as.mine doesn't !

Johnston411 said:
go to settings in htc sense then choose the data option (says set up sync schdules or similar under the heading) then click on facebook or twitter and set up sync settings to automatic.
they will both now update at the intervals you set.
twitter is available in sense via it's tab and facebook inegrates itself with your contacts in the people tab in sense by pairing your contacts on your device with the contacts of matching names from your facebook. names have to be the same to auto integrate otherwise you have to manually select which contacts to add to which facebook friend.
hope this helps a bit
Click to expand...
Click to collapse
I got Twitter setup for every 30 min but Facebook is at 2 hours an I'm unable to change?
NeilM said:
All the above, plus make sure you don't use any form of 'Auto-disconnect' program to turn your data connection off, or all 'pushed' updates like FB and Twitter will fail till the next time a polled update occurs.
Click to expand...
Click to collapse
I got bsb installed

Martyn Day said:
I got bsb installed
Click to expand...
Click to collapse
I don't use that- have you got any settings for data disconnect active? If so, it might be worth disabling any auto-disconnect

As far as I know Twitter and FB do not notify you of anything?!
Only emails, SMS, Missed Calls, etc... get a notification.

Karlos G said:
As far as I know Twitter and FB do not notify you of anything?!
Only emails, SMS, Missed Calls, etc... get a notification.
Click to expand...
Click to collapse
Twitter has notifications. Facebook does not, unless you install the facebook instant messenger application from this site.

where is that app?

Martyn Day said:
how does it notify you as.mine doesn't !
Click to expand...
Click to collapse
I was about to ask the exact same thing about Facebook, because mine doesnt either, and I have been playing with this phone for long enough to not have missed it!

HD2 Not Showing Link All Facebook Contacts Option

Title says it all...in the All Contacts Updates tabs it's not showing the option to link all contacts with my Facebook.
It works when I do it manually, but I obviously don't want to go through 250+ contacts and link them one by one.
Anyone had this problem or know how to fix it?

I dont think it's a problem as such, rather just the way it is!
I agree though it's a mission to link them all, and TBH it's not worth it..... I've linked mine and none of the automatic updating of profile photo's, status', or events works unless i press update on each contact manually!!
Others are having the same problem and so far no solution

Karlos G said:
...TBH it's not worth it...
Click to expand...
Click to collapse
Works fine for me and I have never updated a contact manually since creating the link.

emigrating said:
Works fine for me and I have never updated a contact manually since creating the link.
Click to expand...
Click to collapse
Same here, and only 2 of mine wouldn't link automatically. 1 of them uses a different name on facebook than in real life and there's no email address for her, and the other one has a double-barreled surname and he only uses the 2nd part of it on facebook.
I've found the facebook integration pretty much perfect and have none of the issues that others have reported. It updates for me on a very regular basis, both status updates and contact photos.
To make sure it works fully, just make sure that your contacts have email addresses that match their facebook account emails. That way, it can match the majority of them with no problem.

Yeah it would be really nice if it could link contacts to facebook itself but that would require that all your facebook contacts have chosen to show their phone number in their facebook profile and allow everyone to see it. That is highly unlikely that all your contacts would do that.
Another possibilty is maybe to enter peoples facebook mail in your Contacts. However, I dont store email adresses in my Contacts.
Therefore you need to link manually. However, I miss a feature to backup the link when you install a new ROM.

DonDolowy said:
Yeah it would be really nice if it could link contacts to facebook itself but that would require that all your facebook contacts have chosen to show their phone number in their facebook profile and allow everyone to see it. That is highly unlikely that all your contacts would do that.
Therefore you need to link manually. However, I miss a feature to backup the link when you install a new ROM.
Click to expand...
Click to collapse
That's not true.
Mine have been linked by email address.

emigrating said:
Works fine for me and I have never updated a contact manually since creating the link.
Click to expand...
Click to collapse
Hmmm that is strange why mine does not
johncmolyneux said:
I've found the facebook integration pretty much perfect and have none of the issues that others have reported. It updates for me on a very regular basis, both status updates and contact photos.
To make sure it works fully, just make sure that your contacts have email addresses that match their facebook account emails. That way, it can match the majority of them with no problem.
Click to expand...
Click to collapse
I had no problem linking them and 90% of them were found automatically by name ( i do not have email address stored with contact details), it's just the auto update feature that does not work at all

johncmolyneux said:
That's not true.
Mine have been linked by email address.
Click to expand...
Click to collapse
Yeah, but not all people save email adress in their Contacts.

Yeah I just went through and manually linked like 100+ of my contacts.
When I go into each contact's Facebook link page it automatically suggests the correct person to link to. The issue is not that it can't match up the contacts with my Facebook friends, it just doesn't show the option to do it all at once.

DonDolowy said:
Yeah, but not all people save email adress in their Contacts.
Click to expand...
Click to collapse
Then how do you expect to make the link, based solely on name?

pedmond said:
Then how do you expect to make the link, based solely on name?
Click to expand...
Click to collapse
Read my first post - thats why I write it would be impossible to make a link unless the facebook contact has entered his/her phone number and made it avaiable.

back to the OP, was this resolved because I have the same problem, it doesnt show the link all facebook option in the updates and events part, just my facebook profile pic and when i press it it goes to my updates? How do i get this option to link all because i cba linking 200+ contacts?

Mine linked 39 contacts to Facebook automatically and seems to do it by name (since I don't have emails stored for them).
Shame it doesn't fetch any telephone numbers listed on their Facebook profile though.

Mine only did 2 or 3 automatically. What annoys me the most is that the Facebook link only updates HTC Contacts automatically, to save the information to Outlook Contacts you have to go in manually - and this means that when syncing via MyPhone or ActiveSync the pictures and birthdays etc aren't always synced.
And not adding birthdays to the calendar automatically bothers me too.

DonDolowy said:
Yeah, but not all people save email adress in their Contacts.
Click to expand...
Click to collapse
Maybe not before it became normal to send and receive emails on phones, but it's very common now, so I'd imagine more and more contacts are getting email addresses added to them.
It's the most obvious way to link a contact to a facebook account, after all, it is what you sign into facebook with! And as you yourself pointed out, not many people have their phone number publicly available on facebook, and quite right too!
If they're your friend on facebook then you've got their email address. Just add it to the contact details and it works.

Anyone experience this problem where after u link a particular contact to his/her facebook, the whole phone becomes very laggy when u try to edit the contact info again? Any solution to this?

Hi, I have another problem with FB on HD2. I added some new friends and I try to link them manually but they are not shown in my list for choosing FB link(when I try to edit contact options and link it with FB account). If I start FB client however the new friends are there. Another problem is that I have deleted some friends and they are still listed as friends on my FB client.
Anyone can help?
Cheers

I found a solution in my case.
I had the exact same problem, and then I found that in "All Contacts" if I go to the "Updates and Events" scroll-tab in the bottom I can select to link multiple accounts, and voila - all is well. It even auto-detected all of them:

I cant find that " .. to link multiple accounts"

Nope nor me!

HD2 problem when syncing contacts with Facebook profiles

Hi guys, first post here but been around a bit on the forum
Basically whenever i connect my contacts to their facebook profile everything syncs up fine EXCEPT their profile pictures, i'm not sure what caused it but if the contact was added recently on facebook it just cant seem to load the picture for it .
Anyway I was just wondering if anyone had any advice on my problem or had suffered something similar.
Thanks in advance!

Make sure you are on a wi-fi network and allow time for the picture to be downloaded..If it doesn't appear, edit the contact and select the facebook picture..

Nevermind i solved the problem now it was to do with how i was connecting, i had to connect via 3G to access facebook and wifi to access twitter.

Hey but it works pretty well for me with Wi-Fi too....jus needs time to download the picture.....all you have to do as the prev post said.....iv personally tried and tested it

does not work for me...
Hello,
this has always worked for me but now all of a sudden the pictures are not loading. When I synch with facebook I see the pictures on everybody when I can select what contacts to synch. (I have all boxes checked) but after accepting no pictures are synched. Everything else is synched...

Hi guys, sorry to bring up an old post but I think it's the same issue I'm now having.
I was able to view all the FB profile pictures until recently. They're all set to FB profile picture but I get the person outline instead of their picture.
Even my own "Me" contact card won't show my profile picture, it's annoying that it did work but now it doesn't!
Any ideas? Status' are updating. I signed out then back into FB. I didn't have to connect via wifi before when it worked. When I go to Settings>Data services>Facebook, I'm logged in but the icon is grey, maybe it always but <i>thought</i> it used to be blue.
Um, not sure what else to mention. Thanks in advance!

Totally was having the same issue up until about 5 minutes ago, found the way to fix it! It has to do with your actual Facebook account and not the phone. You have to change your Facebook account to DISABLE the secure browsing (https). once you do that, relog into Facebook on your HTC Sense and reload the profile pictures!!

You my friend are a hero, that fixed it for me too! So now I have a bright colourful address book again, yay!

Aw thanks! I'm super happy to have all my pictures back! It was driving me crazy!

ajbousman said:
Totally was having the same issue up until about 5 minutes ago, found the way to fix it! It has to do with your actual Facebook account and not the phone. You have to change your Facebook account to DISABLE the secure browsing (https). once you do that, relog into Facebook on your HTC Sense and reload the profile pictures!!
Click to expand...
Click to collapse
After enabling secure browsing on FB, my phone didnt sync aswell. Took me ages to find out.

So, I'm still having the same problem. How exactly do I turn off the secure browsing on my browser?

I had the picture sync problem on ICS. I use HaxSync now. Works very well!

note
dcalderon95 said:
So, I'm still having the same problem. How exactly do I turn off the secure browsing on my browser?
Click to expand...
Click to collapse
You do not need turn off the secure browsing on your browser, you need open your FB account with your browser ( IE, Chrome, Mozila), then select the arrow at the top right (next HOME button), and choose from there Account settings. In newly opened window of FB choose Security. Now you can see on the first row your
secure browsing - edit it!
Pay attention: You need DISABLE it (uncheck) !!!!!!!!!!....if you want syncing FB contacts with HTC contacts