Phone turned off while sleeping - Once or twice a day - Legend General

How can I know if it's a software issue or hardware?
I am helpless.

Why are you helpless?

Do a factory rest and dont install anything.
Wait for a day and see what happens if it still occurs go to your shop
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Related

Phone calls causing phone to power off

since I've had my nexus s I have noticed that It keeps wanting to shutdown during phone calls. Anyone else seeing this?
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yellathcir said:
In the since I've had my nexus s I have noticed that It keeps wanting to shutdown during phone calls. Anyone else seeing this?
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and buy shut down you mean physically power off? or the screen turn off?
Cuz if its just the screen that is normal, its the proximity sensor
Power down
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Its weird, I haven't had this problem on any other android phone, its happened twice in the last 24 hours. I'm completely stock. Unrooted
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I can count on one hand the number of phone calls I've been on since I got the thing, but I haven't had it shut down on me any of those times.
I've had it happen every time when rooted and had apps. I went back to no apps and still had it happen. I went back to stock 2.3.1 via the nandroid around here and locked it back up, still doing it.
The only thing I didn't test was 2.3 vs 2.3.1 but I do believe it started happening to me, at least, when going to 2.3.1, now that I think about it.
I have this problem but rarely. It will reboot the phone show the nexus startup screen without the backlit LED. Is that whats happening to you?
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Same here, and I have used every T-Mobile Android phone to date, never seen anything like this before! This is the only phone I haven't rooted yet, not sure what the issue is...
It only happened once so I didn't think anything of it.
I didn't know it was a common problem.
Btw I will be exchanging my phone cuz this one has done really annoying bugs, like freezing in between homescreen slides and apps constantly fc during use
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ya i havent made very many calls, but thats why it kind of concerns me. i have probablly made 10 calls and i think its rebooted 3-4 times while on the call or at the end of the call. i wonder if its a bug with the phone app?
did you root the phone or something ? if its still on stock firmware like how you bought it, then try to restore factory sittings, if its still doing that you then you have a I/O chip problem. and you will need to replace your phone.
thats what the HTC care told me when my HD2 used to have this issue
ll_l_x_l_ll said:
did you root the phone or something ? if its still on stock firmware like how you bought it, then try to restore factory sittings, if its still doing that you then you have a I/O chip problem. and you will need to replace your phone.
thats what the HTC care told me when my HD2 used to have this issue
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I would believe it was hardware if it happened randomly, but for phone calls only, that sounds like software.
Sent from my Nexus S
Happened to me just now. Stock 2.3.1 with an international call.
I'm not rooted, I just cleared data for the dialer app and cleared cache on the whole system, we'll see if that does anything. Good thing I rarely use my phone for making calls or I'd be pissed
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Would loss of data or phone freezing be fixed over OTA

Would they fix the sudden loss of data over the air update??? This is my second device and im still having the issue of suddenly the pgone gey stuck on actuve phone trying to hang up and it wont even hang up the phone, i have to power cycle the phone in order for it to become normal. I really dony wanna return the phone but i really hope they fix this issue. I called Samsung they told me there is nothing they can do but to go get it exchanged or send it to samsung for repair.
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wootek76 said:
Would they fix the sudden loss of data over the air update??? This is my second device and im still having the issue of suddenly the pgone gey stuck on actuve phone trying to hang up and it wont even hang up the phone, i have to power cycle the phone in order for it to become normal. I really dony wanna return the phone but i really hope they fix this issue. I called Samsung they told me there is nothing they can do but to go get it exchanged or send it to samsung for repair.
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Click to expand...
Click to collapse
that issue is not something that Samsung can repair, its a software issue, best to wait it out
Wait for the update.
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What do you have installed on the phone? It seems to me it could be an application that's causing it since it's happened on 2 phones for you. I haven't seen any widespread reports of this problem...
ADW EX
Beejive
Beatiful weather widget
Full screen caller id
Power control widget
Player pro widget
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First thing that I'd try is to get rid of full screen caller ID and see if the problem is still around... if it is... just do a factory reset and don't install any apps, make some calls and see if the problem is still there. If it isn't... you know it's one of those apps.
wootek76 said:
ADW EX
Beejive
Beatiful weather widget
Full screen caller id
Power control widget
Player pro widget
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Click to collapse
Why would you say full screen caller id?? I have few games homerun battle angry birds.
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My phone cannot be fully charged.

Hi all. I have a problem with charging my phone. I always leave it to charge overnight and since few days it is going weired. It says it is charged but if I reboot it it boots up on 77percent. If i plug it in it charges until 100 bu then there are some stripes going through the screen as in old TVs, after reboot still 77 percent.
When i turn it off i boots up on its own to power off charging screen and shows a sighn similar to thermometer next to battery. The phone does not feel hot at all.
I am on MIUI 1.11.18.
Yesterday changed kernel to Siyah hoping that it would help... bu it didnt.
Any suggestions?
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You have to recalibrate your battery once you switched to another rom.
already done it and no change... I just wonder if its down to software or hardware issue?
I will try to flash different rom and see how it goes.
Search around the forum for this. The only proper way to recalibrate the battery on the s2 is to take the battery out and leave it out for a few minutes. Delete battery stats just in case.
This has happened to me a few times and it usually sorts itself out in the end...
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I have sent the phone for repair. We will see what they say.
I did not reset custom binary count so the may invalidate warranty... we will see
Why would you send the phone in? The issue is clearly software 0_o
Well I reckon that if it was software it would be gone after full wipe and original ROM flashing.
But the issue was still there... so I ve decided it will be best to send it off for repair.
Phone came back yesterday. Although I have not received any advise note I think the battery was replaced.
It works fine now.
Strange thing they did not do any firmware upgrade...
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Did they do the work under warranty?
Ricey
Yes. Its been repaired through phones 4u at A-Novo.
Custom binary count has not been reseted
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Interesting, wonder what would have to happen for them to check binary count. Probably a.full brick?
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Maybe...
I used to work in old Creative repair centre and we had to flash and fully test every unit...
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custom binary counter only can be view in download mode rite?
or is there another way to see it?

phone dies when playing games

randomly when I play little empire, my phone will suddenly die.then when I turn it on it says I have no battery left. sometimes if I reboot it'll say I have around 20 to 30 percent. this happens even after I tried battery calibration (the app and in cwm) and even if I fully charge my phone. I'm on tdjs Kang with stock kernel on darkside gov
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cirjeffrey said:
randomly when I play little empire, my phone will suddenly die.then when I turn it on it says I have no battery left. sometimes if I reboot it'll say I have around 20 to 30 percent. this happens even after I tried battery calibration (the app and in cwm) and even if I fully charge my phone. I'm on tdjs Kang with stock kernel on darkside gov
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Click to expand...
Click to collapse
just wondering but how long have you had the battery? it might be defective...
or, maybe it was a bad game download..?
birthday present since March last year. I was starting to assume the phone was the problem cuz I've been having other issues as well
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cirjeffrey said:
birthday present since March last year. I was starting to assume the phone was the problem cuz I've been having other issues as well
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hm... might be time to get a replacement? :/
perhaps ok well thanks for helping anyways
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I have to comment cause im having the same problems. But instead playing games, mine will just die. It happen now btw, it was on charge all night woke up and seen that there was no charge on the battery, i unpluged it and now it wont charge and my orange led just flashes when i plug it into a charger. In order to get out of it last time i used a walmart charger. Took out the battery pluged it in, took it out over and over and different ways. I was about to bash it. Well then out of the blue it started to charge again and turn on with absolutly no charge but did show it started to charge again. It only happens with cm7, cause thats only what i use the most. So i dunno whats the deal is im tempted to take it to tmobile store and see if they can give me a replacement battery and to see if its the battery itself. So hell i dont know what the heck its doing but i need it for my job cause im a truck driver and i depend on it to get loads and what not. It doesnt power up,doesnt boot into recovery, but does turn on when i hold the volume button and power button in the vibrate unknown mode and orange led flashes. I know i didnt brick it because ive been in this situation before and works after i did the special pattern to get it working again. The pattern is unknown cause it all depends so dont ask it was a euthastic comment. so hell buddy me and you are in the same boat until then
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Edit** ok i managed to get it turned on again, pulled battery,sim,sdcard. Put it on charge then waited a few minutes, then put battery in it and then plugged it back in. It worked, im going to try to post a screenshot of the battery usage. I got to let the battery charge up some, so i can put everything back in it. I dunno it may be related to the emmc chip.
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Random shutdown of my phone?

I've noticed now more than a few times my phone was off when I thought it was asleep. I'm running stock 4.2.2 unrooted. Basically I put my phone down and when I come down to it the only way I can wake it up is to hold the power button. What bug is this
? I haven't ran anything odd ? And I notice my battery gets cut by a good chunk . is this something I should get it exchanged at at the store? I just got this phone less than 2 weeks ago? I'm planning on going today but wanted your guys input before i go?
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I am having the same problem, i have had my nexus 4 for about 6 months now. Last week it started shutting down and restarting randomly.
The battery dies when it reaches 20%, today it dropped from 54% to 6% after it restarted alone and lost my wallpaper.
If u find a solution let me know.
thats called "sod" sleep of death. its not actually powered off, its on but the screen doesnt wake. thats why you need to longpress the power button to reboot. it was aajor issue on the gnex until 4.2 came out. now its rare, but still happens. on the n4 too. its an android bug that was "fixed" for most.
how can we solve it?
google needs to fix it.
some people use this app as a temporary fix https://play.google.com/store/apps/details?id=com.gejos.android.wakemyandroid
thx u, i will give it a try.
So there's no point exchanging for another at the store?
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Ended up exchanging at T-Mobile store as this happened again. Sorry about posting this. I searched using my comp and found a whole thread about sod.
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