[DISCUSSION] Exchange 2010 Sync issues - G2 and Desire Z General

It appears the Desire Z is suffering from the same issue that the DHD had here - http://forum.xda-developers.com/showthread.php?t=797733 .
It has since been fixed on the HD.... c'mon HTC, release an OTA update already!
Anyone else experiencing this?
Otherwise, fab phone...

I'm suddenly glad my work uses Exchange 2007

blk_jack said:
I'm suddenly glad my work uses Exchange 2007
Click to expand...
Click to collapse
exchange 2003 for me.... no issues.

fatality88 said:
It appears the Desire Z is suffering from the same issue that the DHD had here - http://forum.xda-developers.com/showthread.php?t=797733 .
It has since been fixed on the HD.... c'mon HTC, release an OTA update already!
Anyone else experiencing this?
Otherwise, fab phone...
Click to expand...
Click to collapse
What client are you using? the touchdown client works very well...... the Z is the 2nd android device I am using touchdown on.

CarlGalgano said:
What client are you using? the touchdown client works very well...... the Z is the 2nd android device I am using touchdown on.
Click to expand...
Click to collapse
Yeah, Touchdown works fine but HTC mail (built in ActiveSync) blends the calendar and contacts into Sense so well... just have to wait I suppose...

I'm using HTC Sense's mail client with Exchange 2010 and all is fine?!

fatality88 said:
Yeah, Touchdown works fine but HTC mail (built in ActiveSync) blends the calendar and contacts into Sense so well... just have to wait I suppose...
Click to expand...
Click to collapse
htc's sense client does look pretty nice, but i use touchdown's alert rules quite a bit (ie if a server goes down play a sound until i pick up the device and do something).

zappoo said:
I'm using HTC Sense's mail client with Exchange 2010 and all is fine?!
Click to expand...
Click to collapse
Have you tried to send an email? (It look like it sends but doesn't actually go anywhere)
Have you tried to open any attachments?

Damn. You are right. Can't send mail. So still no fix?!

So i have a work-around after reading the above and other forums.
i turned off "Exchange" sync in my phone for email – left it on for calendar as i like the HTC calendar widget.
Then installed this stock email APK
http://denness.net/Email.apk
Then set it up to sync JUST email..
Then changed the "Mail" (HTC) icon on my home sceren to the "Email" (Stock android) icon.
Now all works well.
The HTC mail app is a BIT nicer – but not by much. The stock app is pretty good too.
So until HTC release an OTA update for this problem (like they have for HTC Desire HD), the above is a reasonably good work-around.
Wonder if we should contact HTC to tell them? Or will they issue an update soon enough?
When using the HTC app, the EAS version reported by webmail is 14.
When using the stock android app, the EAS version is 12.

zappoo said:
So i have a work-around after reading the above and other forums.
i turned off "Exchange" sync in my phone for email – left it on for calendar as i like the HTC calendar widget.
Then installed this stock email APK
http://denness.net/Email.apk
Then set it up to sync JUST email..
Then changed the "Mail" (HTC) icon on my home sceren to the "Email" (Stock android) icon.
Now all works well.
The HTC mail app is a BIT nicer – but not by much. The stock app is pretty good too.
So until HTC release an OTA update for this problem (like they have for HTC Desire HD), the above is a reasonably good work-around.
Wonder if we should contact HTC to tell them? Or will they issue an update soon enough?
When using the HTC app, the EAS version reported by webmail is 14.
When using the stock android app, the EAS version is 12.
Click to expand...
Click to collapse
I've just set up an IMAP account for the time being...
might drop HTC an email today if I get bored @ work - can't hurt.

Can you set up an Exchange account as IMAP? What do you "lose" this way?
I guess it won't fix the issue of not browsing the corporate address book right?

zappoo said:
Can you set up an Exchange account as IMAP? What do you "lose" this way?
I guess it won't fix the issue of not browsing the corporate address book right?
Click to expand...
Click to collapse
You just need IMAP enabled on the server.
Of course this only does mail, but you can still sync your contacts/calendar with activesync(just not the mail).
You can't seem to update contacts on the phone either (but I can live with that until they fix it).
Calendar syncs both ways ok (from what I can see).
and unfortunately no, you can't browse the corporate address book...

Questions about Sense Exchange client features
I can not find them anywhere!!
HTML emails? (I'm on exchange 2007)
Contact and Calendar categories
Contact and Calendar category color (label)
Email Move to folder?
Server search
Many thanks.

vittogn said:
I can not find them anywhere!!
HTML emails? (I'm on exchange 2007)
Contact and Calendar categories
Contact and Calendar category color (label)
Email Move to folder?
Server search
Many thanks.
Click to expand...
Click to collapse
I see you are coming from Windows Mobile (looking at your previous phones).
Not all ActiveSync options are available in Android...

Did anyone contact HTC re the HTC mail app not working with Exchange 2010?
Seems strange that HTC issued an update to the HTC Desire HD OTA to fix this (they changed the version of ActiveSync (AES) from 14 back to 12).. but not yet for the Desire Z??

zappoo said:
Did anyone contact HTC re the HTC mail app not working with Exchange 2010?
Seems strange that HTC issued an update to the HTC Desire HD OTA to fix this (they changed the version of ActiveSync (AES) from 14 back to 12).. but not yet for the Desire Z??
Click to expand...
Click to collapse
I dropped HTC a support request through their web page yesterday, referring to the Desire HD fix etc. Haven't heard anything back yet (not holding my breath).
Suggest you do the same - the more people complaining, the more likely they are to fix it...

I've also done the same.. let's see what happens!

Desire Z in combination with Exchange 2010 OWA EAS Policy
We have the same issue here at my work.
We ordered 45 HTC Desire Z phones, and me and my colleagues are one of the lucky ones to get a new business phone
We have a Microsoft Exchange 2010 Mailserver with ActiveSync OWA email services enabled. We make use of the Activesync EAS Policy (EAS14?) that enables Remote Wipe, requires user to set a system pin (simple pin) and uses phone encryption.
Now on all other HTC phones (HD2, Desire standard, Touch Pro 2) we have no problems using this phone and exchange 2010 with policy combination.
The HTC Desire Z has some other Email client that cannot handle this Policy..
Tuesday i contacted HTC Benelux (NL) but the problem was not yet known there.. i believe the combination of the Desire Z with Exchange 2010 and a EAS policy is quite unique, so worldwide there are not a lot of users that have problems i think..
HTC is still investigating on my Incident, and they are now using a test account on my Exchange OWA. I really hope they bring out a fix soon.. i'm not about to change my Policy settings, and licensing 45 phones with Nitrodesk Touchdown is not really part of the plan..

Good that HTC are investigating. You should mention to them that the HTC Desire HD had identical problems and HTC issued an over-the-air (OTA) update that fixed it - by changing the EAS policy back to version 12..
PLease keep us informed!!

Related

Google mail from android (Hero)

hi guys
had a go of a friends hero over the weekend.
really like the googlemail app that downloaded all my mail and contacts to the phone.
is there any way of bringing this app to our touch hd's
cheer's Paul
freelockuk said:
hi guys
had a go of a friends hero over the weekend.
really like the googlemail app that downloaded all my mail and contacts to the phone.
is there any way of bringing this app to our touch hd's
cheer's Paul
Click to expand...
Click to collapse
not that i'm aware of... but you can use the GMail ActiveSync option to push your email and sync your contacts and calendar with your phone (as long as you're not already using ActiveSync)...
Im using gmail activesync now and it worked great on my contacts and calander but the emails take almost 30 minutes to send and 30 minutes to receave. even if i manual hit send/receave. is there anything i can do?? i set up for direct push as email arives. is there anything else to speed this up so it works like my old blackberry?
richbensen said:
Im using gmail activesync now and it worked great on my contacts and calander but the emails take almost 30 minutes to send and 30 minutes to receave. even if i manual hit send/receave. is there anything i can do?? i set up for direct push as email arives. is there anything else to speed this up so it works like my old blackberry?
Click to expand...
Click to collapse
Wait for the real thing and use Android itself, I am beta testing them and it
all work great with syncing up my mail, agenda and contacts. The only thing
were waiting on is to standby your screen, if that works then (for me) its
almost fully tradeable for Windows Mobile.
don't you know you can integrate gmail's email / contact / agenda into the Manila already?
just add an exchange source from m.google.com with your gmail account.
MOD EDIT
Moved to general discussion forum as not related to rom development

Exchange functionality on Cyanogen?

Hi, I recently switched from MyHero to Cyanogen and am really starting to miss the Exchange functionality I had in MyHero. After configuring my works exchange server it would sync mails, contacts and calendar events.. extremely useful!
Now on Cyanogen I have "Work Email" which lets me check the mail on my works exchange server, but it;s kind of annoying as it's a different mail client, plus it doesn't sync contacts and calendar events.
Anyone know if I can get the exchange functionality from MyHero in Cyanogen?
Thanks!
Just got to work, a collegue has a HTC Dream which apparently has the full exchange funcionality.
How does my HTC Magic with a newever version of Android (and improvements by Cyanogen) have a crappier mail client than him? It makes no sense.
Please tell me how to get the full mail functionality I'm supposed to have
Just found out Cyanogen doesn't use the HTC Framework because it's not open source. Understandable but for me it's a deal breaker..
I'm starting to look for a new ROM..
I'm curious too about what ROMs offer full exchange functionality. So far, I've been using Hotweiss' Hofo ROMS, but those are 32a only.
mr_raider said:
I'm curious too about what ROMs offer full exchange functionality. So far, I've been using Hotweiss' Hofo ROMS, but those are 32a only.
Click to expand...
Click to collapse
It depends on what you mean by "full exchange functionality". There are many ROMs with Microsoft ActiveSync support. I have been most satisfied with the HTC Mail client running under Sense UI. I have an HTC Magic 32A device. I am currently using GyD 2.11. The HTC Mail client works brilliantly. Email, contacts, and calendar events sync. It is reported that 1.5 and 1.6 don't fully support the extra security layers on Exchange. Unless your company requires PIN lock/remote wipe, you can most likely use any 1.5 ROM to connect. Again, I have been most happy with the HTC Mail clients running under 1.5 cupcake builds.
You will not gain anything additional for work email if you've already been using Hofo Sense UI ROM. Hofo, GyD, MyHero, Mlign - they all have Exchange ActiveSync.

Updated to 2.1, and still can't send email!!!

This is getting frustrating. I rooted my hero and installed the Damagecontrol 2.0.8.1 ROM specifically because I figured that 2.1 fixes the issue with sending mail via Exchange. The phone still does not send mail. It at least gives an error message, but the message is completely devoid of any real info.
Does anyone have any way to get the phone to send email? I can't believe that this has not been fixed in a whole year.
-Randy
Did a search on this forums only and came up with 7 threads.
Mail Exchange
I didn't read any as I don't use exchange.
But you might want to start there.
If that isn't enough, try search the whole of CDMA.
Thanks,
Bubba.
P.S. might try posting in Damagecontrol dev thread also.
None of those threads mention anything about the sending issue.
I can't believe no one else is using exchange sync.
-Randy
zesta said:
None of those threads mention anything about the sending issue.
I can't believe no one else is using exchange sync.
-Randy
Click to expand...
Click to collapse
I am using exchange on Fresh 2.0d with no issues. My exchange server is running exchange 2003.
I have mail and contacts sync'd through exchange.
I'm having the same issue on my Exchange server. It has to do with plain text, if you reply to an email I bet it works. You're probably running something like Mail Marshal which is blocking the email. After you've sent a new email check the sent on your Outlook, and you'll see it's there. It's this leak because it worked fine for me on 1.5
It has to be your specific exchange server setup. I'm using Exchange Server 2007 via ExchangeMyMail and no issues.
I use both a 2003 server and a 2007 server and I have no issues sending or anything. Biggest issue I have is that GAL doesn't come to the phone, I have to search to find names instead of browsing a list.
I agree it has to be your particular setting. Have you tried checking/unchecking the ssl connection option? I think I recall reading that you could receive but not send depending on that option and how your server ia setup.
-------------------------------------
Sent via the XDA Tapatalk App
I have had no problems with the 1.5 or 2.1 software in connecting to my exchange server. What does your mail administrator say? They could easily pull the server log files to see what is going on.
I am the mail administrator
Additional research shows that it is a problem specifically with HTC devices. They are not properly implementing the protocol.
The app is setting the "Content-Transfer-Encoding" to "utf-8" which is invalid.
My mail server is Zimbra 6.x, which uses the Exchange 2003 protocols. My guess is that the true Microsoft servers either have specific support for the non-compliant HTC devices, or just happen to work because Microsoft isn't closely following their own standards (which happens more than one would think).
Looks like there is an unofficial patch to work around this specific issue.
Maybe some enterprising person can fix HTC's buggy app for them and include it in a custom ROM. I really like the HTC mail app otherwise.
-Randy
zesta said:
I am the mail administrator
Additional research shows that it is a problem specifically with HTC devices. They are not properly implementing the protocol.
The app is setting the "Content-Transfer-Encoding" to "utf-8" which is invalid.
My mail server is Zimbra 6.x, which uses the Exchange 2003 protocols. My guess is that the true Microsoft servers either have specific support for the non-compliant HTC devices, or just happen to work because Microsoft isn't closely following their own standards (which happens more than one would think).
Looks like there is an unofficial patch to work around this specific issue.
Maybe some enterprising person can fix HTC's buggy app for them and include it in a custom ROM. I really like the HTC mail app otherwise.
-Randy
Click to expand...
Click to collapse
do you have access to this unofficial patch. I'd like to try it out.
From what I've learned, this isn't specific to HTC, it's an Android thing. There was only partial support for security policies in 1.5 and now more complete support in 2.1. I've been successfully sending/receiving Exchange emails, contacts, and calendar items (sending and accepting) in both 1.5 and 2.1.
In 1.5 I had to have the Exchange admin change the mobile device support setting to allow all devices. In 2.1 he was able to change it back and my Hero then enforced a security policy that made me enter a PIN every time I unlocked my phone.
There were some general Android-specific issues before, but this is specific to HTC's broken mail application.
djorijun said:
do you have access to this unofficial patch. I'd like to try it out.
Click to expand...
Click to collapse
http://bugzilla.zimbra.com/show_bug.cgi?id=41145
All of the info and the patched file is there.
I am the Exchange 2007 admin here and I've never had an issue with my phone, on 1.5 or on 2.1 now. Both Damage's and the Fresh roms work fine to sync mail, contacts, and calendar items. I can send and receive just fine.
The global address list will not show up as a list, you will always have to search. That's the way it is implemented in OWA.
I would think that if you are not using Exchange Server, but someone else's implementation, it's not HTC that's at fault... It's more than likely the faulty implementation of the exchange clone.
CodeMonk said:
I am the Exchange 2007 admin here and I've never had an issue with my phone, on 1.5 or on 2.1 now. Both Damage's and the Fresh roms work fine to sync mail, contacts, and calendar items. I can send and receive just fine.
The global address list will not show up as a list, you will always have to search. That's the way it is implemented in OWA.
I would think that if you are not using Exchange Server, but someone else's implementation, it's not HTC that's at fault... It's more than likely the faulty implementation of the exchange clone.
Click to expand...
Click to collapse
I am using an Exchange Server that patch above isn't something I can use. I can receive emails, reply and forward but here's the zinger. when I compose it sends and the program known as mail marshal see's the email and stops it from sending. But when I go to my computer look in the sent folder the email shows up immediately. We've set Mail marshal to low and apparently the issue is with the Mail Format, and since I'm on 2003 the mail app doesn't let me change this option. I used Touchdown to see if this was the case, and BINGO I was able to compose without issue. Now I don't like the functionality of touchdown very much so I refuse to use it. Do you guys know of a workaround to change the mail format that's grayed out in the settings?
HTC's implementation is obviously wrong, as indicated by the details that have already been listed.
It looks like Exchange Server is either not checking for valid message headers (which doesn't surprise me), or is specifically allowing the invalid Content-Transfer-Encoding header.
zesta said:
HTC's implementation is obviously wrong, as indicated by the details that have already been listed.
It looks like Exchange Server is either not checking for valid message headers (which doesn't surprise me), or is specifically allowing the invalid Content-Transfer-Encoding header.
Click to expand...
Click to collapse
I see a different error, but my error is with MailMarshal. Does anyone deal with MailMarshal?
I ran into this issue at work with MailMarshal. You need to add an exception into MailMarshal to allow incorrect types through.
I did this a few months ago so I don't remember off the top of my head exactly where the change was made. (Not at work right now)
I'll let you know if I remember.
djorijun said:
I see a different error, but my error is with MailMarshal. Does anyone deal with MailMarshal?
Click to expand...
Click to collapse
This is what I had to do to get it working.
sorry...can't post links yet.
Go to mailmarshal site: m86security dot com
click on support and search for Q10166.
Read that article, it should help if you want to implement it.
yadnom said:
This is what I had to do to get it working.
sorry...can't post links yet.
Go to mailmarshal site: m86security dot com
click on support and search for Q10166.
Read that article, it should help if you want to implement it.
Click to expand...
Click to collapse
Thanks I'll do this when I get to work tomorrow.

Exchange mail support

Hi
I am i9000 wannabe (now I am using HTC Desire).
Does the Galaxy S supports Exchange out of the box as HTC does (with pin/password locking)?
Cheers
It's working
Got my i9000 yesterday. Exchange is working great out of the box. Just had to fill in my mailaddress and pass.
no, it does not work well with corporate exchange activesync, if thats what you are asking.
When I had the Evo, worked great with exchange activesync (which required a PIN)
Out of box, SGS does not support it, as it does not have the sense ui layer for it. Touchdown does work though. When 2.2 comes out, it may possibly support it.
Exchange works on the SGS only if it low-level and does not have corporate policies setup
it requires a 3rd party software for full exchange server/outlook support
AllGamer said:
it requires a 3rd party software for full exchange server/outlook support
Click to expand...
Click to collapse
hello!
my boss got a SGS and i have to get exchange working on that phone.
which software is able to use exchange?
the problem is that i can make all the exchange settings on the phone but
if i delete a mail on the phone it does not sync it, and so the mail is not really
gone. it has no effect when i switch the different kinds of syncing.
does it work maybe with a phone unlock password? a friend of mine had this on his
htc hero.
thx in advance
checko55 said:
hello!
my boss got a SGS and i have to get exchange working on that phone.
which software is able to use exchange?
the problem is that i can make all the exchange settings on the phone but
if i delete a mail on the phone it does not sync it, and so the mail is not really
gone. it has no effect when i switch the different kinds of syncing.
does it work maybe with a phone unlock password? a friend of mine had this on his
htc hero.
thx in advance
Click to expand...
Click to collapse
SGS comes with Exchange support.
if you delete a mail on phone, it actually delete the mail at server when you sync.
I hat problems syncing contacts but no problems with mails. Asking the mail-admins, I got the answer: known feature with old exchange server
Solution: admins moved my account to exchange 2007 server, I have no problems anymore
Roy Ngan said:
SGS comes with Exchange support.
if you delete a mail on phone, it actually delete the mail at server when you sync.
Click to expand...
Click to collapse
obviously not, i would not have asked if it worked like it should.
Just tested deleting an email on my phone, and it was correctly deleted from the Exchange server as well. SGS I9000 and Exchange 2007
My sgs does work fine with corporate exchange. I use the standard mail app for it without any problems. Just disabled the contact sync because i'm unsure if i loose my private contacts...
Sent from my GT-I9000 using XDA App
We're running exchange 2007 and all is working fine for me. Our company has the screen lock/PIN security in place but this is not activated on my SGS. Everyone else with HTC, iPhones, etc are so I'm not sure why the SGS isn't, but I'm not complaining.
Just setup my exchange account too, all seems fine: email, contacts, appointments, etc. Nice
heck ..even vpn works fine on the sgs !
Just an FYI, my Captivate required me to enter a PIN after I setup the corporate exchange, but worked fine. Hated the clunky password entry though, was a right pain in the ass, tapping the password entry field, tapping "123" on the keyboard, and then tapping in the 4 digit PIN, then OK, and this needed to be done every couple of hours, give or take.
Did a Franken-flash to JM2 that all of the cool Captivate kids are doing, set everything up again, and lo and behold, there was no prompt for password. Three days later, still no password prompt, and corporate emails are coming in just fine. That alone made flashing worth it.

[Q] push mail

Just got my brand new desire hd this morning... looks fabulous.
Before anyone starts screaming that this question has already been asked, I would like to mention that I consulted "search" and didn't find any results.
That being said, is it possible to install push mail on the desire hd without going via gmail (thus, directly from my provider) ? And, if possible, what do I need and how do I proceed ?
I have a second question. I installed swype. I go to "lesson", I get a welcoming screen with the usual blabla and it ends with "push on next" (or something like that, my phone is in Dutch). There is however no "next" button on the screen. I can swype (during the lesson), but I can't get any further. Any suggestion (besides suicide) ???
Thanks a lot for all your very usefull answers
Jan
This question is in wrong section. Anyways, push mail is always there using Exchange accounts (non-gmail)....and on a seperate note where did you purchase the DHD from ?
Thank you for your answer. Where should I place my question ?
I do not use exchange but POP.
I bought the DHD at vodafone (in the Netherlands)
Cheers
Jan
re: hotmail
anybody knows when or how will hotmail using ms exchange works?
derkie said:
anybody knows when or how will hotmail using ms exchange works?
Click to expand...
Click to collapse
It works, but not in the default mail client. Download "improved email" and it works great!
GraemeStanding said:
It works, but not in the default mail client. Download "improved email" and it works great!
Click to expand...
Click to collapse
It was push email and ms exchange i'm looking for more info, not POP/IMAP.
Sent from my Desire HD using XDA App
I've managed to set up my hotmail account to push mail to my phone, but i cant get to make changes on the server from my DHD. so when i read, delete or move mail on my device, its not happening on my web inbox. i've got the option ticked in the settings, before anyone asks! anyone know how i can resolve this?

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