No Way to reset the HD2, now what do I do? - HD2 Android Q&A, Help & Troubleshooting and Genera

I have google and read the other threads regarding to resetting problem. I tried to transform my hd2 into an android phone but I accidentally installed ruu.exe first than custom ruu. I wanted to start the process over but I cannot reset the phone. Anyway, now there is no "security" tab in my "setting" so I could not reset it. I tried holding down the volume button and then briefly pushing the power button but nothing appears. The reason why I want to reset it because the phone has an Android look but it is colorless and extremely limited.
I don't know what else to do but come to the experts. Can you help me out? Thanks

Pull the battery cover off and then use a small item to push the red button on the lower left side of the phone, next to micro sd slot. This is the soft reset button.

I did that but the phone did not restore to the factory condition. It still has an android appearance.
How can I get rid of Chucky Rom?

When doing a factory reset you have to push down volume up and down at the same time THEN while holding it, push the power button then once the reset starts press power button down I think to complete it
Sent from my HTC HD2 using XDA App

Oh and by the way if you're doing the restore it will only restore your phone back to the custom rom you put on it.... to get it back to factory purchase rom, you need to reflash a stock rom
Sent from my HTC HD2 using XDA App

How do I reflash a stock rom? Thanks for helping and having patience.

Search for one in the hd2 rom section make sure its compatible with your version of the hd2 ie: European or tmous then download it.. make sure you're sycd with windows mobile program on your pc then run the ruu program and let the flash complete... then you are good to go
Sent from my HTC HD2 using XDA App

Thank you so much. It worked. I just downloaded the latest one which is the 3.14 rom. Much appreciated because I was getting frustrated. Your help was very much needed. once again, thank you.

Related

possibly bricked touch HD

Restored my blackstone this morning to a back up from the start of the month.
the phone came back on after the restart but displayed a "phone task could not be started" message bubble.
couple more restarts which resulted in a similiar result and now i'm in the position where i just get the smart mobility screen and nothing happens.
so the only real answer is to reset to factory settings and then restore my back up again.
question is how ? the phone is off at the moment - i've searched XDA and come up with holding the power button then pressing the volume controls up and down then letting go of the power button ?
is this correct ? doesn't seem to do much.
EDIT : done the hard reset now. sat on the windows mobile screen saying "preparing your device for use for the first time" now. can't remember how long this took first time round.
EDIT : Now i'm looking at the Red, green, blue and white bar screen. with the following text across the top
BLAC100 32M
SPL - 1.14.0000
MicroP-Blackstone (LED) V6. its sat at this screen for about a minute so far. what happens next ?>
hopefully i can get this back and not have to shell out for a new phone.
thanks in advance.
matt.
matthoy said:
so the only real answer is to reset to factory settings and then restore my back up again.
question is how ? the phone is off at the moment - i've searched XDA and come up with holding the power button then pressing the volume controls up and down then letting go of the power button ?
is this correct ? doesn't seem to do much.
hopefully i can get this back and not have to shell out for a new phone.
thanks in advance.
matt.
Click to expand...
Click to collapse
Correct procedure to restore factory settings or hard reset
1. Turn off device (Obviously yours is already off)
2. Hold down vol up & vol down and then turn on device (continue to hold down vol up & vol down)
3. Screen will go to bootloader temporaily then you'll be presented with a message blah blah blah etc
4. Press vol up to hard reset
Thanks for the info. heading back to the horrible world of default settings.
is now a good time to flash the firmware with dutty's ROM ?
Depends on which Duttys you want to get to:
If you want to go to V2.6 or earlier Hard SPL is fine
If you want to get to V2.8 you will need USPL
There is more steps required as it depends on what rom you have on phone as hard resetting will not return you to stock rom, it will return you to factory settings of rom you had flashed to previous
More info can be found on post#6 of Duttys thread
Just read your first post again. You said you restored your phone to a previous backup of a month ago
For this to work properly you would have needed the rom on your phone of which you backed up
i.e. if you had Duttys 2.1 on last month and backed it up, you would need Duttys v2.1 on again before doing a full restore. If it was only PIM info (contacts/emails etc it would be ok).
This may have been where your problem was. If you tried to do a full restore while running Duttys V2.6 or Laurentius rom or any other etc the restore would probably have affected your phone
Just to clarify. I haven't flashed my ROM since getting the phone in Nov. so it's back to the original ROM that it came with. my restore this morning was to to the original ROM as well. Obviously if i flash the original ROM with dutty's the backups i have got already will be no use at all.
hmmmmmmm.
might just try another back up restore and see if i can get back to where i was this morning.
thanks for your help mate.
cheers
matt.
let us know how you get on
well
after a lot of toing and froing, my sprite back up from earlier this month has restored the blackstone successfully. thanks very much mater for digging me out of a massive hole earlier. saved the day.
i think i'll leave it where it is for now. flashing the ROM further means i'll have to re-install all the 3rd party apps i've installed.
thanks again.
as long as you can get to the bootloader it is never bricked

[Solved] Phone cannot flash anything, cannot hard reset!

Sorry for the long description but I think it is better to explain the whole story:
A few days ago I decided to HSPL my HD2 and installed Miri rom. All is working well until today when I need to hard reset the phone. Pressing the two volume keys just did not hard reset it, it just go straight to boot up as normal. The only way to hard reset is to use the Clear Storage.
I thought something has gone wrong so decided to go back to stock rom. So I put the stock Telstra Rom onto the SD card and renaming it to "leoimg.nbh". Then press down volume key and power. It started to show "Loading" but then went back to the boot loader screen. I tried many times and it didn't work. Eventually it worked and succesfully restored to stock rom with SPL 1.42.0000.
I tried the hard reset using volume keys and it is still not working. I then tried to use active sync to install the original stock rom from computer but that failed. (I noticed it did not recognize the version installed on the phone).
I then tried HardSPL again and although it says successful, the boot loader version keeps saying 1.42.0000.
Now I am stuck with the stock rom and cannot flash anything onto it, including stock rom. I suspect this is a hardware problem? Anyone has any suggestion.
I think you messed up with the SD card. I'll say it loud: DON'T EVER AGAIN FLASH FROM THE SD CARD. Now, you may try the HSPL 2, according to the base of your stock rom. For further information, go there. And don't forget: don't ever again... you already know.
Problem is HSPL2 does not work with Telstra phone...
Ok. It was my error. I tried to flash the HD rom instead of the HD2 rom!
Luckily nothing is broken! I now successfully restored to stock rom with SPL1.42 and is able to install HSPL. I can now start flashing Yeepee!!
However, There is still the problem with the hard reset where I can't do it with the volume keys????
forumx said:
Ok. It was my error. I tried to flash the HD rom instead of the HD2 rom!
Luckily nothing is broken! I now successfully restored to stock rom with SPL1.42 and is able to install HSPL. I can now start flashing Yeepee!!
However, There is still the problem with the hard reset where I can't do it with the volume keys????
Click to expand...
Click to collapse
Well.. If the device is up and running there is an "Wipe device" Option under "settings" --> "All settings". It is pretty much the same
I knew there is a "Clear Storage" option but I am just concern that it is a hardware problem. I have tried both stock and custom ROMS, with and without HSPL and it is still not working??
forumx said:
However, There is still the problem with the hard reset where I can't do it with the volume keys????
Click to expand...
Click to collapse
i find it is dificult to press both vol up and down with the back cover on. Try it with cover off, there is more give in the buttons. Plus be sure and press the right spot, you can sort of feel the button going down. Do them individually, dont just put both fingers on and press (well, till you get better at it )
samsamuel said:
i find it is dificult to press both vol up and down with the back cover on. Try it with cover off, there is more give in the buttons. Plus be sure and press the right spot, you can sort of feel the button going down. Do them individually, dont just put both fingers on and press (well, till you get better at it )
Click to expand...
Click to collapse
You're absolutely right! I tried as you suggested and it worked. I guess the buttons were never properly pressed before. Many thanks. Good to know my phone is still "normal".
Got to love xda!

[Q] hey guys need help here.

So here's the story i used this guide to try and put andriod on my phone.
http://forum.xda-developers.com/showthread.php?t=843221
problem i went throght all the steps till i reached step 6, once step 6 was done my screen was stuck on stick together screen, can someone please help me? my computer won't recognize my phone at all to even try and reflash it, also i tried to put it in bootloader mode but nothing, can anyone help me =/
It's not gonna go past the Stick Together screen, because task29 erases and formats your ROM space. Your phone has no ROM on it. To enter bootloader, yurn your phone all the way off, and hold the VOL - (down) button while turning the power back on by pressing the 'End Call' button. Just continue with the steps in the guide, even though my opinion, flash a good Windows Mobile ROM, and just put whatever Android build you want to have on your sd card. Then you have the best of both worlds, Android and WinMo too. There's really no reason to limit yourself by using the ROM
Ty huggs I got my phone working, also I can install any type of android version? Or would I need to flash my phone again?
-------------------------------------
Sent via the XDA Tapatalk App
As long as you have a X.XX.50.XXX radio and not a X.XX.51.XXXX (a 2.08.XXXX radio or greater is what you want) then you're good to run any Android build you want. I would suggest one of the ones in my sig, they're great, or one of the RAM builds, those are very very fast
Have fun!

HTC HD2 6.5 to Android back to 6.5 or 7?

I got this phone on Ebay because I am poor. It was a T Mobile unlocked that was changed to Android. I can't get rid of the old user name and don't have the password for the Android market account set up on this phone. I can't do a factory reset and I need help. I would prefer to put 7 on it but I would be happy putting 6.5 back. Android would do if I could reset the user account. I do hope someone can help me. I am not very technically gifted but I can follow easy instructions. Please help me.
Judy
Because you are new at this I suggest flashing the stock T Mobile from your SD card. It is the simplest and safest thing to do.
You may need the Serial and IMEI numbers located under the phones battery.
1. Make sure your microSD is Formatted to fat32
2. Go to T Mobile web site and download the rom. It will ask for you IMEI number this makes sure the rom is for your mobile.
3. Unzip/unrar the downloaded file into a folder on your PC
4. Rename the RUU_signed.nbh file to LEOIMG.nbh
5. Copy the LEOIMG.nbh file to the root of your MicroSD Card
6. Plug the MicroSD Card into the phone
7. Reset the device while pressing the volume down button to enter the BootLoader screen, you will first see a tri-color screen with the phone and SPL Information at the top
8. Follow the On Screen instructions to start the update
9. After flash has completed, press the reset button with the stylus to reset the device.
What if you want to flash it without using the SD card? I flashed android using NAND but I want to put WM 6.5 back.
oscar0324 said:
What if you want to flash it without using the SD card? I flashed android using NAND but I want to put WM 6.5 back.
Click to expand...
Click to collapse
I think doing it with the SD card is only way to get back to 6.5.
You could always boot into the boot loader by holding the up volume and power key then flash a 6.5 Rom.
Sent from my HTC HD2 using XDA App
GaryOG said:
Because you are new at this I suggest flashing the stock T Mobile from your SD card. It is the simplest and safest thing to do.
You may need the Serial and IMEI numbers located under the phones battery.
1. Make sure your microSD is Formatted to fat32
2. Go to T Mobile web site and download the rom. It will ask for you IMEI number this makes sure the rom is for your mobile.
3. Unzip/unrar the downloaded file into a folder on your PC
4. Rename the RUU_signed.nbh file to LEOIMG.nbh
5. Copy the LEOIMG.nbh file to the root of your MicroSD Card
6. Plug the MicroSD Card into the phone
7. Reset the device while pressing the volume down button to enter the BootLoader screen, you will first see a tri-color screen with the phone and SPL Information at the top
8. Follow the On Screen instructions to start the update
9. After flash has completed, press the reset button with the stylus to reset the device.
Click to expand...
Click to collapse
I have spent hours looking and I just can't find the old version of the software. I will continue to look but if anyone has a link please help the IMEI 357779035940129
If i do this will I have to unlock it again for AT&T?
Stormynights said:
I have spent hours looking and I just can't find the old version of the software. I will continue to look but if anyone has a link please help the IMEI 357779035940129
If i do this will I have to unlock it again for AT&T?
Click to expand...
Click to collapse
Try this
http://xdafil.es/HD2/TMOUS/RUU_Leo_...dio_Signed_15.39.50.07U_2.10.50.26_2_Ship.zip
I do not no If you have to unlock it again for AT&T.
Cheers
GaryOG said:
Try this
http://xdafil.es/HD2/TMOUS/RUU_Leo_...dio_Signed_15.39.50.07U_2.10.50.26_2_Ship.zip
I do not no If you have to unlock it again for AT&T.
Cheers
Click to expand...
Click to collapse
Thank you so much for the link.
stop!!!!!!!!
Everyone has forgotten to find out what device this is, t mobile are all over the place and some ship 1024MB versions, don't flash anything until you work what you need, flashing incorrect tmobile roms could give you a really bad day and an expensive paperweight
I tried the data cable first and it won't sync with active sync because it is at this time android. It just isn't recognized as anything but a usb storage device. Then I tried the card. I put all the files on the card according to the directions and hit the volume down button and the power button and nothing happens. I then have to remove the battery to turn it back on. The screen that comes up when I first start the phone is dark forces team. There has to be a way to do this.
You have to be holding vol down before u even press the power button, then press the power button simultaneously. U should see a tri-color screen then connect your usb to pc and flash the 6.5 ROM
Make sure u start with the phone off
Sent from my HTC Desire using XDA App
[email protected] said:
You have to be holding vol down before u even press the power button, then press the power button simultaneously. U should see a tri-color screen then connect your usb to pc and flash the 6.5 ROM
Make sure u start with the phone off
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
When I take the battery out and then hold down the volume and press the power button I get that multi screen and I got to the USB then nothing else happens. What am I missing?
dazza9075 said:
stop!!!!!!!!
Everyone has forgotten to find out what device this is, t mobile are all over the place and some ship 1024MB versions, don't flash anything until you work what you need, flashing incorrect tmobile roms could give you a really bad day and an expensive paperweight
Click to expand...
Click to collapse
WHY?
OMG I did it. I can't wait till my grand kids find out how cool I am now. Thank you to everyone that helped me.
Stormynights said:
I tried the data cable first and it won't sync with active sync because it is at this time android. It just isn't recognized as anything but a usb storage device. Then I tried the card. I put all the files on the card according to the directions and hit the volume down button and the power button and nothing happens. I then have to remove the battery to turn it back on. The screen that comes up when I first start the phone is dark forces team. There has to be a way to do this.
Click to expand...
Click to collapse
I had a few attempts before I got it so try again.
It worked for me with a 16GB card.
Turn off your mobile.
Hold the Volume Down and End Call (power) buttons at the same time.
When "Searching" appears on the screen, release the Volume Down button.
This guide may help. But ignore the things about custom ROM’s and HSPL for now.
http://forum.xda-developers.com/showthread.php?t=681317
ok, there are two versions of the HD2, one with 512MB one with 1024MB, some t-mobile US phones (TMOUS) have 1024MB, if you ge the wrong ROM you could potentially bugger your device
for instance, flash a ROM with a unsupported radio on your device than game over....potentially
if you have a TMOUS 1024MB HD2
flash to .51 radio an its screwed
flash to .50 radio an its ok, except 2.05.50.x radio which will screw it
and stick to TMOUS ROMS as well
if you have the regular world wide version we can flash to what ever we like
its important to find out what someone is using before recomending them to flash any WM6.5 ROM because if by chance that ROM contains an incorrect radio version for that hardware then its game over.

[Q] Stuck at bootloader at boot

Hi
A friend of mine has a HD2, never HSPL or anything and still running on 1.42 rom.... Now everytime it boots it goes straight into the bootloader. Since its never been messed around with I find it odd, seen it before with people with other phones. Would this just be a corrupted ROM and therefore it goes there, would if poss a stock rom flash be able to restore the phone, if that is not the case then a warranty return is still valid, but obv not wanted.
What do you think, will this work? I did search but everyone's posts come up with I task 29 and now stuck... etc and not from a stock bootloader as well!
Cheers any help will be appreciated, my first thing I will get him to try is a rom reflash but that will be tonight, I'll update on the progress then!
First thing I would check is if his volume button is stuck for some reason. Second would be to see if it detects a USB connection, then hard spl and new rom from that point. Keep us posted.
Sent from my GT-P1000 using XDA App
chris10230 said:
Hi
A friend of mine has a HD2, never HSPL or anything and still running on 1.42 rom.... Now everytime it boots it goes straight into the bootloader. Since its never been messed around with I find it odd, seen it before with people with other phones. Would this just be a corrupted ROM and therefore it goes there, would if poss a stock rom flash be able to restore the phone, if that is not the case then a warranty return is still valid, but obv not wanted.
What do you think, will this work? I did search but everyone's posts come up with I task 29 and now stuck... etc and not from a stock bootloader as well!
Cheers any help will be appreciated, my first thing I will get him to try is a rom reflash but that will be tonight, I'll update on the progress then!
Click to expand...
Click to collapse
The post above me is correct check and make sure the volume down button is not stuck/Hung in the down position. If it is stuck in the down position like it is being held down at boot then this is the cause of it going straight to bootloader at boot up. If there is no problem with the volume down button then try a hard reset of the HD2. Warning this will reset your friends HD2 tolike it was fresh out the box so any photos, videos, documents, and etc that is not on the SD card they will lose. Also any contacts that are not backed up withan app like Microsoft My Phone will be lost. To do the reset while the HD2 is off bold the volume up and the volume down buttons down and press and bold the power button down. When you see the tri color screen come up release the volume and power buttons and follow the instructions on the screen (hint: you will want to press the vume up button). Now if after the Hard reset your friends HD2 still goes to bootloader at boot up then download and flash the stock ROM for their HD2 you can find it on HTC.com but make sure you varifiy that it is for their HD2 by entering the serial number of their HD2 you can find the serial number look under the battery. To flash the ROM let the HD2 boot up to the bootloader and then connect it to the computer via USB cable and wait for the Serial in the white bar of the boooader screen to change to USB and for your computer to show it recognize the pbone and then run the .exe or RUU wich everone the ROM has.
Never thought of the key being held done will try that first.
Also I won't HSPL'ing as its in warranty and a half HSPL'ed phone is well useless
OK so i feel like a bit of an idiot for this one. Turns out what I call a bootloader and he does is totally different. For me Its the tri-colour screen, for him its the red/orange windows boot screen. So it was all solved by a HR. Great..
Sorry for those who offered the advice but it really was not needed. but solid advice it was, you always can rely on help in here

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