[Q] Unresponsive buttons & screen during and after call - HD2 Android Q&A, Help & Troubleshooting and Genera

I have tried multiple Android builds but all of them give the same problem.
Everything in Android works great except when receiving a call or calling.
The call is fine, but all buttons and the screen are unresponsive during the call and some time afterwards.
After a while everything is fine again without a reboot.
Sometimes adding a power cord and removing it gives back control as if it resets something.
Anyone experience similar issues and found a cure?

It's the light sensor, I've read that it can be disabled but I don't know how, just put yer phone under a very bright light source and u will be back up and running
Sent from my HTC Desire using XDA App

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[Q] Calling Problems

I've started experiencing some problems when trying to make a call. Whenever I call someone, my phone turns off and locks, and I'm not able to turn the phone back on and the soft keys won't light up for 30 seconds or so. It's almost as if the phone turns completely off, but it's still making the call. This is only if I make a call. If someone calls me, the phone turns the screen off and on by itself no matter where I position the phone. It just flashes on and off.
I've been running jt's super clean v0.4 and the 11/02 kernel, and I had been running them for a few days before this started happening. I even flashed back to stock and nothing changed so I've flashed back to jt's rom and kernel.
Any help or suggestions or anything would be helpful. Thanks.
And I bet after a boot first couple of calls might be fine? Sounds like you may be using a task killer.
Put
com.samsung.phoneinfo and Call settings
in the ignore list.
good day.
Nope, uninstalled ATK and still the same problem. And the first call after a reboot still had the same problem.
Also, the only way it unlocks itself is if the other person hangs up.
Sent from my SCH-I500 using XDA App
Mine does that too.
It often blanks when I look at it, and stays on when I put the phone to my ear.
In my case the phone isn't actually turning off. It's as if the proximity sensor often doesn't work right.
The proximity sensor is that thing next to the speaker on top. It turns the display and touch screen off so that you don't press the buttons with your ear, and so that the phone doesn't feel too warm on your ear.
I highly suspect that the hardware is fine, but the phone isn't task switching fast enough when the hardware raises an interrupt.
This is the only time that lag bothers me.
This became less bothersome to me when I realised that the phone wasn't actually broken.
I also do not use task killers, because this ain't Windows.
Sent from my SCH-I500 using XDA App
So we now have new causes for an old problem. Sorry I couldn't help.
good day.
Bump
Sent from my SCH-I500 using XDA App
Same here my proximity sensor just locks me out, i am trying to use the keypad and i have to unlock it over and over again. I restored my lock screen to original and it did not do it with a test call. But ill have to keep an eye on it. My biggest issue is the 3g connection dropping to 1x when i hit the web.
It was my screen protector. I guess it covered the sensor enough to block it. Hmm.
Sent from my SCH-I500 using XDA App
My screen sensor doesn't actually cover it, but I am easier able to live with it since I know what's happening.

[Q] Black Screen when starting a Phone Call, and finishing how to come back?

I've in my htc hd2 the Dutty FAM v6 HD2 rom, and I was trying an Android build (mjdejay Clean 2.2)...
It seems everything runs ok, but I've done a Phone Call, screen automatically got black (Off, like in WM 6.5), but when i finished the call, i cannot get screen on again... I've pressed all the buttons, but nothing appears to happen...
If i plug usb wire into HD2 it comes back, and if i do an incoming call, i can take it...
Nobody has got samething? Thnx!
UPDATE: I think that my HTC HD2 has its proximity sensor broken...
A number of members have the same issue. I do. But not always. No fix for the moment.
move the fone away from ur ear
also , get a better rom (even tho i have a mdj build myself)
souljaboy said:
move the fone away from ur ear
also , get a better rom (even tho i have a mdj build myself)
Click to expand...
Click to collapse
Gee at least you didn't say buy an android phone. To say take it away from your ear is redundant. And to try a better build is just as bad. Why did you even waste your time replying?
dabezt said:
I've in my htc hd2 the Dutty FAM v6 HD2 rom, and I was trying an Android build (mjdejay Clean 2.2)...
It seems everything runs ok, but I've done a Phone Call, screen automatically got black (Off, like in WM 6.5), but when i finished the call, i cannot get screen on again... I've pressed all the buttons, but nothing appears to happen...
If i plug usb wire into HD2 it comes back, and if i do an incoming call, i can take it...
Nobody has got samething? Thnx!
UPDATE: I think that my HTC HD2 has its proximity sensor broken...
Click to expand...
Click to collapse
this happened on my phone occasionally (though i haven't experienced it yet with mdj s4 kenel), anyways...
if the screen stayed black after moving the phone away from my ear, id cover the light sensor briefly with a thumb (or whatever!) BEFORE pressing the end call button, this always restored the screen. may work for you?
Hi. I have same problem. Now I have MDJ Froyo Sense 2.4. It is very frustrating all roms what i tested has this problem... Is any solution? I tried to disable automatic display brightnes but without success...
Just to make you feel you are in company I have this issue too. It is the single biggest pain in the ass about android and it isdriving me maaaad.
Still better than rocking WM though.
Same problem here, about 90% of the time. It's most annoying when you're on some automated service that asks you to press a number and you can't get your screen on to bring up the dialpad!
Rest assured though, pressing the end call button does indeed end the call. Just leave the phone alone for a minute or so afterwards and it appears to back to "normal".
Finally i have found a workaround
Hello, after many tests i have found good workaround. It is very simple. Download from Market: "Speaker Shake" (there is avaible a free version) and install it. Then set it like on my screenshot. (important setting is "Speaker Always ON"). Now when you start a call, this app automaticly turn on speaker - this event wake up your phone and then is end of your "black screen". After this you can again switch off speaker in time of call...
Sorry for my bad english. I hope that it will help to you..
I use MDJ FroYo Sense Clean v. 2.4 [kernel: MDJ S6.1]
Thanks. I will give Speaker Shake a try.
Just a little happier right now as others have this issue and that it is just not an issue with my phone.
I am sure it is just an incompatible driver somewhere. Never noticed it in prior builds but with new builds it happens. But not always. But I did notice if I am able to select speaker then turn speaker off the issue doesn't happen. But then the screen does not go black when I put it to my ear.
To me this is a much bigger issue than data freezes. Makes using my phone as a phone almost unbearable.
Hoping someone who knows how will look into this issue soon.
Tried Speaker Shake.
Calls are automatically with speaker on and screen stays awake. However after turning speaker off the screen goes black and won't turn on again.
Nice fix if using speaker ALWAYS but still doesn't help for normal calls.
I tried it many times and this issue "after turning speaker off the screen goes black and won't turn on again" i had only once.
I have changed this app and now it turns speaker back to normal. You can try it. For my is it now best solution how to avoid black screen....
And i forgot to say that you need to have switched off automatic brightness of display..
Has anyone tried covering the light sensors for a few secs?
Not the best solution but it always works for me, can live with that till it gets sorted.
kam333 said:
Has anyone tried covering the light sensors for a few secs?
Not the best solution but it always works for me, can live with that till it gets sorted.
Click to expand...
Click to collapse
It doesn't work for me...
Hello. I have a problem with unlocking the phone. When I lock the phone and try it again to unlock the screen lights up only in black. Sometimes it takes a second, sometimes longer. You have the same problem? Any fix?
Thanks petapen. I will try your modified application.
Still wondering what the issue is here. Newer kernal issue? I believe I am still running hastarin 8.3.
Edit: And for other poster.......covering light sensor or exposing it to bright light does nothing once it turns black.
If anyone have any another solution. Please let me know....
black screen
petapen said:
If anyone have any another solution. Please let me know....
Click to expand...
Click to collapse
Screebl.....
If you haven't disabled auto brightness, do that. Secondly, some roms require a person to press the "call" key to wake the phone up.
Lastly, try a different rom, just remember to shut off auto brightness. I wish they came with that defaulted to off anyway.
Bumping this thread to keep it alive. Had a 50% chance of keeping the screen on, in froyostone v3.1. But it always came back after hitting end call key.
With MDJ FroYo HD v.4.3 the screen goes black everytime. Even after call the screen does not come back on. Only work around is to have someone call my phone and reject the call with the call end key. Then the screen turns back on.

No Wake-up after phone call

Still tested different NAND-Android Roms on my HD2 but got still a problem. If i make a phone call and the screen turns black while calling i press the endkey to end the phone call. But instead of turning on the device, the screen stays black and i need to pull the battery and restart the phone.
If i make a phone call and use the free speaking funktion, while the screen don't turn off, i got no problem when ending the phone call.
I don't know what the problem could be, but it seems, that the thing has to do with the sensor who turns the screen on and off. But i don't know if this is the problem and/or know how to fix this problem. Like i said, i tested different Android Roms formated the SD-Card, deleted cache and all the stuff, but nothing fixed this problem. :-(
28 Views and no one with this problem? :-(
There are 2 other threads discussing this issue already. Here is one.
http://forum.xda-developers.com/showthread.php?t=946012
Issue lies with the light/proximity sensor. Could be defective hardware. Could be incorrect sensor drivers. Could be dirty sensors. I have yet to take mine apart to check for dirt on sensors. Blowing into the led/earpiece opening seemed to help. I notice if it doesn't come back on I can hold a very bright light (ex: cigarette lighter) about an inch away and the screen comes on as long as the lighter is lit. Sometimes it stays on.
thanks for your answer. seems to be more things to test and maybe solve this problem. Thanks!
THANK YOU Agoattamer!
Your link helped me to solve the problem! I just cutted a little piece of my screen protector, where the proximity sensor is, and got no more freezes after the phone calls! The screen protector still got two holes for the light and proximity sensor, but this seemed not to be big enough. Anyway, thank you a lot for your post!
wake up problem
Palerider-de said:
Still tested different NAND-Android Roms on my HD2 but got still a problem. If i make a phone call and the screen turns black while calling i press the endkey to end the phone call. But instead of turning on the device, the screen stays black and i need to pull the battery and restart the phone.
If i make a phone call and use the free speaking funktion, while the screen don't turn off, i got no problem when ending the phone call.
I don't know what the problem could be, but it seems, that the thing has to do with the sensor who turns the screen on and off. But i don't know if this is the problem and/or know how to fix this problem. Like i said, i tested different Android Roms formated the SD-Card, deleted cache and all the stuff, but nothing fixed this problem. :-(
Click to expand...
Click to collapse
I also tried a a lot of different NAND ROM and I had also this problem and I can't use Android efficiently. Now I am using hyperdroid ROM ( first GBX now CM). With this ROM and sanity app (from market, with correct settings you can find with trying) I almost solve this problem. ( probability of 95 % I don't get this error)
hey guys! i found the solution goin through the market!
download an app called "Sanity" theres a free version in the regular android market.
go to the settings > general > check "Reverse Proximity" (This will give you some warning about not using it if you DONT have a buggy proximity sensor). Check it anyways. Then go back to preferences then click "Proximity" scroll down and uncheck Turn off screen and leave leave the Turn on screen checked. this will force your phone to stay on during calls so that it never has to go through the proximity phase of calls this no more black screens. Hope this was helpful ^_^
anthonydo1991 said:
hey guys! i found the solution goin through the market!
download an app called "Sanity" theres a free version in the regular android market.
go to the settings > general > check "Reverse Proximity" (This will give you some warning about not using it if you DONT have a buggy proximity sensor). Check it anyways. Then go back to preferences then click "Proximity" scroll down and uncheck Turn off screen and leave leave the Turn on screen checked. this will force your phone to stay on during calls so that it never has to go through the proximity phase of calls this no more black screens. Hope this was helpful ^_^
Click to expand...
Click to collapse
Does any other one tried this solution ???

[Q] Avoid Display Shutdown on Phonecall? (Nice for Devs)

Hey guys,
is there any chance to stop the phone from switching off the screen on a phonecall?
My problem is that the phone does not respond afterwards and I cannot get the display to work (apart form connecting it to the power source). However, if I call my mailbox (or anything else where you need to touch-input during phonecalls) I am not able to use the display since it is turned off and there is no way to turn it back on.
So, is there a solution where there is a tiny program (or a setting-file, or kernel) that simply diables the screen-switch-off function? I would rather live with big ears typing the touchscreen whilst on the phone instead of rebooting after each call.
Thanks in advance,
jokeR.
There is a free app in the Android market called 'Call Light'. It's supposed to keep your screen on during calls, seems that it doesn't work for everybody though. But for me, it doesn't keep the screen on always during calls, but it does make the screen come on when i take the phone away from my ear. Before installing the app, i had the same problem as you, now i don't at all. If the app doesn't work for you, try changing kernels and still using the app. I am using Rapfringa's 1.7 OC kernel with the rom in my signature and very pleased with the results. Best of luck
Sent from my HTC HD2 using XDA App
i think its a problem with your rom.try new rom
to disable that option go to setting>call settings>tick off always use proximity
call light fixed my problem. thank you very much!
thread closeable.

[Q] Can't hangup or use buttons in call (cmod 11)

Hi everyone,
I've got a used LG G2 with a broken display that I just replaced. Everything works with CyanogenMod 11 20140708-snapshot-m8-d802 (4.4.4), except for the dialer which acts up weird.
When I place or receive a call, the display turns black, and it doesn't come on again when I remove it from the face - seems like the light detector isn't working. I can turn on the diplay by using the power button though. Here another problem araises; I can't use any of the button on the dialer screen. I can't hang up, I can't enable the speakphone or show the numberpad. I haven't done any modding expect for installing a new rom and wiping the previous users' data.
Any ideas?
decon89 said:
Hi everyone,
I've got a used LG G2 with a broken display that I just replaced. Everything works with CyanogenMod 11 20140708-snapshot-m8-d802 (4.4.4), except for the dialer which acts up weird.
When I place or receive a call, the display turns black, and it doesn't come on again when I remove it from the face - seems like the light detector isn't working. I can turn on the diplay by using the power button though. Here another problem araises; I can't use any of the button on the dialer screen. I can't hang up, I can't enable the speakphone or show the numberpad. I haven't done any modding expect for installing a new rom and wiping the previous users' data.
Any ideas?
Click to expand...
Click to collapse
Sorry. I have the exact same problem. Began on PA 4.4.4+ and now back to stock and still does not work. Have you figured it out? Seems like a problem with the proximity sensor and no way to turn it off. Frustrating.
Sorry to hear that I ended up fixing it by hard resetting my phone with the software provieded by LG. I haven't installed a new custom rom since - instead I use the LG rom and customize it with the Xposed framework and the G2 Settings module. It works great, except for some random update notifications from the LG app store from time to time.
Not really a the solution that I has looking for, but now I can use the phone as it was intended. Please keep me updated if you come about some other workaround.

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