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Got my Sprint rebate today...pleasantly surprised!

So I'm pretty sure Sprint owed me a $100 rebate...I bought my Evo for $300 plus tax ($45), and Sprint granted me a $70 renewal credit for reupping my previous SERO line for another 2 years (afterwards I switched plans when I bought the Evo).
So I get my rebate check in the mail today, and instead of the $100 my check was for $250!
I remember reading that Sprint has done this before, sent people $250 instead of the $100, but I sure as hell am not complaining. My net payment for the phone is $25!

Dang, my rebate came today also, but it was only $100.

bought my phone the day of the release but barely sent me rebate in last week.. damn i should have just took care of it that same day.. guess ill continue to wait

OP, when did you send in your rebate papers?

I got my phone the 30th of June, I think I sent my rebate in around a week or so later.

So you're going to notify them that they overpaid or at least find out what happened, right? Or are you just going to stick it to them because they're a big corporation?

Minjin said:
So you're going to notify them that they overpaid or at least find out what happened, right? Or are you just going to stick it to them because they're a big corporation?
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hahaha thats funny, give the money back, lol
It's one thing to commit some kind of fraud but keeping money they send you is not sticking it to them, it's letting them stick it to themselves..
If sprint was my mom then I'd give the money back.
Sprint should be more responsible with their money

Minjin said:
So you're going to notify them that they overpaid or at least find out what happened, right? Or are you just going to stick it to them because they're a big corporation?
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Quit drinking Brah,

nebenezer said:
hahaha thats funny, give the money back, lol
It's one thing to commit some kind of fraud but keeping money they send you is not sticking it to them, it's letting them stick it to themselves..
If sprint was my mom then I'd give the money back.
Sprint should be more responsible with their money
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So you are thief. Good to know. It doesn't matter if it was your Mom or Sprint. Wrong is wrong.

I have no qualms taking the money. The alternative? Talking to customer service for hours, potentially waiting weeks for another rebate...
This is not the first I've heard of sprint doing this, even my friend received two rebates for the same submission before. Either they're not paid enough to do their jobs right, or they're downright incompetent. To be honest, sprints random incompetence in this case and their ability to still provide great service despite this keeps me as a customer, believer it or not.
When I first signed up for sprint I was supposed to get $100 in referrals...i didn't get them but enjoyed my service from sprint anyways...and still referred people.
The mistake is not my fault, I don't know anyone who would take the headache if trying to correct it over cashing the check

Last year when I was working for sprint I upgraded my phone to the blackberry tour and sent in my rebate. I paid 300 for the device and renewed my contract. I got my rebate a month later and it was for 300 dollars. I got my phone for free and my coworker who did the same upgrade got his rebate for 100.
I checked with someone at sprint since I worked there and they told me to keep it. So right now I'm waiting for my next rebate right now and I am interested to see if I get another cool MIR. The last one helped me buy my laptop and if the do it again the next one will help me pay for my wedding.

ChrisDos said:
So you are thief. Good to know. It doesn't matter if it was your Mom or Sprint. Wrong is wrong.
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Ha, it's actually funny you call me a thief for this.
I called Sprint yesterday to report a gameloft game that was mistakenly charged to my account 6 times, instead of once. The charge looked like a single $29.94 charge and I told them $4.99 of it was legit but they took the whole $30 off anyways.. Then they offered me a $70 rebate to reset my contract to begin yesterday, and I was VERY clear about maintaining my Dec first upgrade
THEN they ship a free airrave for a line on my account thats used in a rural area, and waive the mir for it AND removed the spending limit on my account..
Despite all that: Yes, I would let Sprint mistakenly send me money and keep it, especially when (as nhutpham mentioned) the alternative is likely spending another hour or two of my life on the phone with Sprint's courteous but incompetent CS.

ChrisDos said:
So you are thief. Good to know. It doesn't matter if it was your Mom or Sprint. Wrong is wrong.
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lol @ you dude, just because he isnt going to send them the money back doesnt make him a thief...
if i found $20 on the ground, and I kept it... does that make me a thief? no
but it would bring my "morals" into question

sprint error in your favor, collect 150 dollars

I got my rebate last week from Sprint for $100. A few days before that, I got my $100 Visa Gift card from Bluefish (corporate discount package deal). So my total true cost for the EVO was only $99. Well worth it!

ChrisDos said:
So you are thief. Good to know. It doesn't matter if it was your Mom or Sprint. Wrong is wrong.
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Sprint doesn't feel bad about taking an extra $10 a month from you, do they? Why should he feel bad about taking the check.
Sent from my PC36100 using XDA App
Sent from my PC36100 using XDA App

mntbkr said:
Sprint doesn't feel bad about taking an extra $10 a month from you, do they? Why should he feel bad about taking the check.
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Don't get another thread locked or deleted because of that. When are people going to let that die? No one forced you to buy the damn phone!
Off-topic, I'm waiting for HondaCop to jump in here soon

I bet if Sprint was to overcharge your bill, you'd complain.

mntbkr said:
Sprint doesn't feel bad about taking an extra $10 a month from you, do they? Why should he feel bad about taking the check.
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are you kidding me? you knew full well that the evo would cost an extra $10/month compared to other smart phone plans and you bought it anyway.
you can't possibly compare the $10 fee and keeping money that is not yours.
the fact of the matter is that they paid you too much money by accident...if you keep it and can sleep just fine at night, that's your call.
i would give the money back. do what you gotta do...

ChrisDos said:
So you are thief. Good to know. It doesn't matter if it was your Mom or Sprint. Wrong is wrong.
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Shut the **** up. Stop hating because if it were you I betyou'd keep the money. It's different if you were at a store and the clerk gave you more money than they were supposed to.
You people act like you were made from a perfect mold. Everyone sins.
Sent from my Supersonic

HTC evo 4g screen crack, 100 dollars ??!?!?

so i cracked my screen badly. i go to asurion's website to claim a new phone and i put in screen crack and i was told it was free. every time i put in screen crack it says i have to pay 100 dollars, wtf is this ?!?!
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I took mine to the sprint repair store and they replaced mine for free. I have the TEP insurance plan.

twin001 said:
I took mine to the sprint repair store and they replaced mine for free. I have the TEP insurance plan.
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how do i check if i have the TEP insurance plan ?

Go to Sprint.com and check. Or call them. Do you not know what you signed up for?
----
Sent wirelessly via PC36100.

It is not free for a replacement through asurion. It is only free to replace the screen at a sprint repair center. You take your phone there and they will repair it and give you a new screen but you have your same phone.
Sent from my GirLie Evo

ok i have full TEP. but how come on the site i gotta pay 100 bucks, in the store its free ?

Because sprint and asurion are two different companies.

Warrior 3000 said:
ok i have full TEP. but how come on the site i gotta pay 100 bucks, in the store its free ?
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Because Asurion replaces your phone, Sprint just replaces the screen.

Warrior 3000 said:
ok i have full TEP. but how come on the site i gotta pay 100 bucks, in the store its free ?
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You have TEP because you can access the Assurion site. Assurion is just Sprint's insurance company.
Just go to a Sprint service center/store and get it fixed for free.

S&R fee changes
hey guys just an fyi if you don't have tep and there is no liquid damage cracked screen replacements are only $35 now so don't pay more than that on the web for replacement parts (also there can be no port damage )

I was told a few minutes ago that if the parts are not available, the Sprint store will refer you to Assurion.

exdroid1 said:
I was told a few minutes ago that if the parts are not available, the Sprint store will refer you to Assurion.
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they should have parts on hand. Just wait if they don't.

That is B. S. My bother broke his screen on the epic and the sprint store ran out of screens and they told him that he has two options one they will order him a replacement and pick it up the next day or option 2 just go to another sprint store.

Well I got screwed.. broke my screen a couple weeks ago and both the sprint repair center and *2 customer service told me they would not repair it and I would have to do the $100 asurion replacement.. Wtf... that really pisses me off
Sent from my PC36100 using XDA App

I called sprint and asked how long the wait would be for my screen to get replaced and they told me I had to go through asurion. I then advised the lil twirp on the phone I've had screens replaced on my mogul, and my tp2 twice. He put me on hold and said the manager advised him the parts would arrive in just a day or two and to come up there then. They tried but got denied lol

^ Well, in any case, I'll be ready for the bullsh*t that usually comes my way from Sprint's technicians.

I work at a service shop. Prior to October 24th if you cracked the housing or screen on an evo it was a automatic asurion $100 deductible. now, if you have TEP a broken screen is only $35 via sprint service & repair. The $100 is only for liquid damage or severly damaged ports. If you go thru asurion, whether for a broken screen, glitches etc it will always be $100. So I suggest going to your local sprint service center and get the screen replaced.

Ok if they don't have the parts they will replace ur device ...not in store but seriously a few days is not a bad deal ...just be happy they cover it at all if you break ur screen then u used to be SOL so ... be glad u don't have another service provider bc ATT, Verizon etc will tell u to **** off and pay $100 to asurion
Sent from my PC36100 using XDA App

poppadoc said:
I work at a service shop. Prior to October 24th if you cracked the housing or screen on an evo it was a automatic asurion $100 deductible. now, if you have TEP a broken screen is only $35 via sprint service & repair. The $100 is only for liquid damage or severly damaged ports. If you go thru asurion, whether for a broken screen, glitches etc it will always be $100. So I suggest going to your local sprint service center and get the screen replaced.
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i work at a service center, too, and that's not the policy at all...
if you have TEP, everything is covered for free except liquid damage, lost phone, or damaged beyond repair (basically if the board is bent or broken). the only time there is a $35 charge is if you don't have TEP or ESRP. there should be no $100 charges in the store b/c anything that would require a $100 charge (liquid damage, lost phone, DBR) should be directed to asurion.
if you work in a corporate store, you need to read up on your m&ps.

Warrior 3000, did you get the screen fixed at the store? I'm loving this TEP thing. I went in and complained of a less-than-perfect screen. The rep agreed that the screen needed to be replaced. She asked me to come back in 45 minutes, but it was done in less than 20. I received my phone with a screen cover. This means they replaced the touch sensor, right?
I don't even care about the scratch on the bezel. My previous sensor had 10x more!

Best Buy Preorder

Was the first art local store in reading Pa. Associate said they would call when they arrived to set a time to come in and pick it up. They said they would install a screen protector and have everything ready ahead of time if I know what I want when they call.
Hope everyone else has a smooth visit this morning.
Sent from my SGH-I897 using XDA App

ogar1978 said:
Was the first art local store in reading Pa. Associate said they would call when they arrived to set a time to come in and pick it up. They said they would install a screen protector and have everything ready ahead of time if I know what I want when they call.
Hope everyone else has a smooth visit this morning.
Sent from my SGH-I897 using XDA App
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Do you have to pay in full?

No just 50.
Sent from my SGH-I897 using XDA App

My question is, how do we purchase it for 800, the advertised price? If you can't, isn't that false advertising?
Sent from my EVO using XDA App

When I go in on Thursday I will pay750 for the tablet since I already put 50 down. I do not have to purchaseanytbing else unless I want to use verizon wireless or purchase accessories.
Sent from my SGH-I897 using XDA App

Something to keep in mind with this pre-order deal.
Most credit cards offer some kind of warranty. My american express for instance extends the manufacturers warranty by 1 year, the first three months is protected by theft and accidental damage protection insurance.
The catch? The entire purchase must be made on the card. So if you put $50 down as a pre-order, and they give you a gift card, and you return to purchase it using the gift card, essentially you are only putting $750 of the $800 on your card and thus the extended warranty / damage protection aren't eligible.
I've used the 90 days damage protection and the extended warranty. They issued a full refund to my card both times.
Just something else to consider with the pre-order deal.

Just preordered one over at the Rockaway, NJ location, smooth as butter. No issues, very straight forward. I was the 2nd person to preorder one. Can't wait to get my hands on it!

The pre order money is put on a gift card and does not need to be used at time of purchase.
I was hoping the free trade program was in place still but it expires before the launch.
At 100 dollars I believe selling it myself will net me dramatically more. I expect to get less for the convienence however find charging me for the option is a joke.
Sent from my SGH-I897 using XDA App

I was hoping our local stores would have some kind of model in stock to show off.. I was dissapointed.

I went to the Montgomery, Al store. I was the first one there to pre-order. I walked over to the mobile department and asked to pre-order the Xoom. The saleswoman asked for my phone number to call me when it comes out. She charged my $50 for the gift card and asked me what time I wanted to set up an appointment. I told her and then asked if my 10% off coupon would work (it said "No contract phones"). She said "Yes, it shouldn't be a problem. If not, I will do something, it is only 10%". So I took my receipt and left. 4-5 min. total.

SFBPro said:
I went to the Montgomery, Al store. I was the first one there to pre-order. I walked over to the mobile department and asked to pre-order the Xoom. The saleswoman asked for my phone number to call me when it comes out. She charged my $50 for the gift card and asked me what time I wanted to set up an appointment. I told her and then asked if my 10% off coupon would work (it said "No contract phones"). She said "Yes, it shouldn't be a problem. If not, I will do something, it is only 10%". So I took my receipt and left. 4-5 min. total.
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What 10% coupon is this? I asked if they would match Costco if they are indeed $100 cheaper, they said they should be able to.
I was planning on using my AMEX card too for the extended warranty - Have to see if I can just trade someone $50 bucks for the giftcard.

Slimgym20 said:
What 10% coupon is this? I asked if they would match Costco if they are indeed $100 cheaper, they said they should be able to.
I was planning on using my AMEX card too for the extended warranty - Have to see if I can just trade someone $50 bucks for the giftcard.
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I would like to know about this coupon too. I just preordered at Best in the West Best Buy in Las Vegas.. Store 122 I think. I plan to buy from Costco if I can, but I wanted to hedge my bets. I can always use the giftcard towards a case and dock. I want the speaker dock, but I don't think I can justify 130$ total, technically 80$ just for speakers.
Interestingly.. the spelling errors went to print.
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are you guys buying wifi model or 3g?
i wanted to get just the wi-fi version for $600 and i just called told by someone at the best buy that there is no wi-fi only very version. according to them i would have to spend 800 bucks on it. is this true?

varungandhi said:
are you guys buying wifi model or 3g?
i wanted to get just the wi-fi version for $600 and i just called told by someone at the best buy that there is no wi-fi only very version. according to them i would have to spend 800 bucks on it. is this true?
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600$ wifi version is TBA right now. No one knows when or where it will be.

Slimgym20 said:
What 10% coupon is this? I asked if they would match Costco if they are indeed $100 cheaper, they said they should be able to.
I was planning on using my AMEX card too for the extended warranty - Have to see if I can just trade someone $50 bucks for the giftcard.
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Oh sorry, I should have mentioned: I am a BB Reward Zone Silver Member. They send out coupons every once in a while. Mine is good during the launch date. (Actually I think it is good until the 24th )

SFBPro said:
Oh sorry, I should have mentioned: I am a BB Reward Zone Silver Member. They send out coupons every once in a while. Mine is good during the launch date. (Actually I think it is good until the 24th )
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Oh okay. Most of BB's stuff is way overpriced, so I am not willing to spend the kind of money to become a silver member. I guess it's good they give you something for paying their prices

setite said:
Oh okay. Most of BB's stuff is way overpriced, so I am not willing to spend the kind of money to become a silver member. I guess it's good they give you something for paying their prices
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Yeah I agree, I don't usually buy that much from them anymore... just big stuff that you can't really get cheap anywhere else (i.e. MacBook Pro). It also helps when you have known the managers at the stores for 5-9 years. They generally help make things reasonable for their loyal customers. However, I still think the Xoom is overpriced, but the 10% makes it more tolerable. Did anyone notice any accessories in stock at their BB?

SFBPro said:
Yeah I agree, I don't usually buy that much from them anymore... just big stuff that you can't really get cheap anywhere else (i.e. MacBook Pro). It also helps when you have known the managers at the stores for 5-9 years. They generally help make things reasonable for their loyal customers. However, I still think the Xoom is overpriced, but the 10% makes it more tolerable. Did anyone notice any accessories in stock at their BB?
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I didn't see any accessories in stock. But I have never seen accessories in stock for a device prior to release. Hell, for the EVO I recall they barely had anything in stock on release day. Based on the preorder form, I imagine they are going to have the portfolio case SKU 2103374 and the Standard Dock SKU 2129336 at release. 4 more days.. I CAN'T WAIT!!!!

It didn't make sense, but when I stopped in to pre-order at the Jacksonville, FL Airport Best Buy, I was told by the associate that my final price would be $600 or $800 depending on CONTRACT.
Did carrier subsidies start on non-phone devices for contracts? It that the debacle about activation and reactivation?
I suppose, with something like device + activation being $635, plus $20x12, $240. I would still eat a $40 charge on subsidy for a larger up-front discount, for the crap plan.
Activating that, and tethering to my Incredible. Otherwise PlayOn/Netflix will break the bank.
I guess he could have read enough to know the price for the wifi version, and just spouted that off as well.
The fine print on their Buy Back promotion being free another week, which I just caught after suggesting it to people, just because it's free, says at the Best Buy Mobile stores, for applying it to tablets. So, if you really want $400 back in six months, or the option in case resale goes down in a flooded market, buy at a Best Buy Mobile.
Now to wait for Thursday!

morbos said:
It didn't make sense, but when I stopped in to pre-order at the Jacksonville, FL Airport Best Buy, I was told by the associate that my final price would be $600 or $800 depending on CONTRACT.
Did carrier subsidies start on non-phone devices for contracts? It that the debacle about activation and reactivation?
I suppose, with something like device + activation being $635, plus $20x12, $240. I would still eat a $40 charge on subsidy for a larger up-front discount, for the crap plan.
Activating that, and tethering to my Incredible. Otherwise PlayOn/Netflix will break the bank.
I guess he could have read enough to know the price for the wifi version, and just spouted that off as well.
The fine print on their Buy Back promotion being free another week, which I just caught after suggesting it to people, just because it's free, says at the Best Buy Mobile stores, for applying it to tablets. So, if you really want $400 back in six months, or the option in case resale goes down in a flooded market, buy at a Best Buy Mobile.
Now to wait for Thursday!
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Click to collapse
You must be careful. The first person I talked to spewed general information because they thought the XOOM was a phone.

Deposit?

My cousin is on my plan and I'm taking her off. She owes Sprint from her past account. Thing is, these goobers won't tell her how much the deposit will be if she starts her account again.
Does anyone know an estimate on what the deposit will be? I think she owes around $300 on the old account.
Sent from my SPH-D700 using xda premium

younggangsta_s said:
My cousin is on my plan and I'm taking her off. She owes Sprint from her past account. Thing is, these goobers won't tell her how much the deposit will be if she starts her account again.
Does anyone know an estimate on what the deposit will be? I think she owes around $300 on the old account.
Sent from my SPH-D700 using xda premium
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Well, it depends. They will want full payment on any past due amount, then the deposit amount will depend upon her credit. It could be as low as $200 and I've heard of them asking for $500. That was as of a couple years ago, so it might have changed since then.
Sent from my SPH-D700 using XDA

Also, I should mention that they may outright refuse service in some cases.
The only way to know for sure is to call.
Sent from my SPH-D700 using XDA

amateurhack said:
Also, I should mention that they may outright refuse service in some cases.
The only way to know for sure is to call.
Sent from my SPH-D700 using XDA
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$500?
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She did call them though. They wouldn't tell her how much the deposit would be after she paid the bill. Something about it's a policy, that way if people consider the deposit to be too much they don't just skip out on paying the bill. Stupid Sprint.

younggangsta_s said:
$500?
She did call them though. They wouldn't tell her how much the deposit would be after she paid the bill. Something about it's a policy, that way if people consider the deposit to be too much they don't just skip out on paying the bill. Stupid Sprint.
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I heard $600 for starters in others carriers.
Sent from my SPH-D700 using Tapatalk 2

younggangsta_s said:
$500?
She did call them though. They wouldn't tell her how much the deposit would be after she paid the bill. Something about it's a policy, that way if people consider the deposit to be too much they don't just skip out on paying the bill. Stupid Sprint.
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wait, that's stupid? sounds like it makes sense... get the money they're owed first, then worry about a new contract after.

Pay the past due. Then try and get her own line. If the deposit is to high, try another carrier.
Sent from my CM9 infused Epic.

faceless said:
wait, that's stupid? sounds like it makes sense... get the money they're owed first, then worry about a new contract after.
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It's stupid in this case since that's what's stopping her from paying the bill now. She needs to know how much the deposit is that way she knows if she can stay with Sprint ahead of time or just activate with a new carrier. She'll need to deposit money and new phone money. The former needs clarification because it may cut into the new phone money.

I'm sure if someone owed you money, you would want that money first before you do any other business with them. I'll give you some great advice to pass along. Tell her to pay off her **** if she wants sprint. No other way. If not, tell her to go to another carrier. What ever happened to common knowledge?
★★| Π§4G | ÅØKP | ÄÎR K€RÑ£L | ÃMØL£D ßLÛĒ THËM€ |★★

My woman had a past due bill, but they sent it to collections and like 2 years later she went to Sprint and they didn't want any deposit. I never had Sprint and they wanted $175.00 deposit. I guess it all varies. Hope this helps.

.OmEgA said:
I'm sure if someone owed you money, you would want that money first before you do any other business with them. I'll give you some great advice to pass along. Tell her to pay off her **** if she wants sprint. No other way. If not, tell her to go to another carrier. What ever happened to common knowledge?
★★| Π§4G | ÅØKP | ÄÎR K€RÑ£L | ÃMØL£D ßLÛĒ THËM€ |★★
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Um, you're not understanding. She's paying off the bill this week, regardless. She would like to know the deposit amount before hand so she can gauge what phone she can get. She doesn't want to be hit with a $500 deposit and be stuck without a phone. I'll tell her to look for another carrier.
Sent from my SPH-D700 using xda premium

TONYSALEM78 said:
My woman had a past due bill, but they sent it to collections and like 2 years later she went to Sprint and they didn't want any deposit. I never had Sprint and they wanted $175.00 deposit. I guess it all varies. Hope this helps.
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A useful post! I wonder if it has to do with credit? If so, my cousin's screwed. :lol:
Sent from my SPH-D700 using xda premium

It depends on her credit and what's on it. They don't just go off score either. They will let a 560 through fine as long as there is no Charge Offs. Even a 700 could snag a deposit. Because she has a bad account, expect a least $200. If she has charge offs, Up to $500. The other carriers are no better and even worst. ATT will want a $500 non refundable deposit.

younggangsta_s said:
It's stupid in this case since that's what's stopping her from paying the bill now. She needs to know how much the deposit is that way she knows if she can stay with Sprint ahead of time or just activate with a new carrier. She'll need to deposit money and new phone money. The former needs clarification because it may cut into the new phone money.
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And that's exactly why their policy is designed to not tell people that information.

faceless said:
And that's exactly why their policy is designed to not tell people that information.
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Click to collapse
I guess you didn't read the post where I said she's paying the bill regardless on Friday. So yes, in this case, the policy is stupid.
But let's say I was a customer and was *thinking* about paying my past due bill. I call to find out my deposit for a new account. My deposit will be nothing, but the Sprint rep doesn't tell me this. Instead of paying the bill, I decide to do as I've been doing and not pay since I don't know if my deposit will be $1 or $999,999,999. Sprint missed out on money they would have got, so either way, the policy didn't achieve their desired results.

a454nova said:
It depends on her credit and what's on it. They don't just go off score either. They will let a 560 through fine as long as there is no Charge Offs. Even a 700 could snag a deposit. Because she has a bad account, expect a least $200. If she has charge offs, Up to $500. The other carriers are no better and even worst. ATT will want a $500 non refundable deposit.
Click to expand...
Click to collapse
AT&T, non-refundable?
I'm not too sure of her charge offs, but I'll tell her to put $200 aside just in case.

younggangsta_s said:
I guess you didn't read the post where I said she's paying the bill regardless on Friday. So yes, in this case, the policy is stupid.
But let's say I was a customer and was *thinking* about paying my past due bill. I call to find out my deposit for a new account. My deposit will be nothing, but the Sprint rep doesn't tell me this. Instead of paying the bill, I decide to do as I've been doing and not pay since I don't know if my deposit will be $1 or $999,999,999. Sprint missed out on money they would have got, so either way, the policy didn't achieve their desired results.
Click to expand...
Click to collapse
That scenario is flawed in the fact of you won't have a $0.00 security deposit if you currently owe a past due , if said past due has gone to collections. That goes on your credit and that's the big thing companies look for when running credit for cell phone approval.
Now if the past due is just past due. Then its possible not likely but possible.
Now either you/she is trying to find a loophole to jump through their policy. Weather that policy is dumb or not, its there for a reason.
Sent from my CM9 infused Epic.

Speedin07si said:
That scenario is flawed in the fact of you won't have a $0.00 security deposit if you currently owe a past due , if said past due has gone to collections. That goes on your credit and that's the big thing companies look for when running credit for cell phone approval.
Now if the past due is just past due. Then its possible not likely but possible.
Now either you/she is trying to find a loophole to jump through their policy. Weather that policy is dumb or not, its there for a reason.
Sent from my CM9 infused Epic.
Click to expand...
Click to collapse
I guess you haven't read the thread. TONYSALEM clearly said his girl had an account that went to collections, she paid it, started a new account and didn't have to make a deposit. So how do you know that she won't have a "$0.00" security deposit? Your post is flawed.
And I'm trying to find a loophole because I'm curious as to what the deposit might be? Considering I'm already on Sprint and don't plan on leaving anytime soon, that statement's even more stupid than said policy.

The Sprint Headache Begins...

So before this point I have NEVER had a problem with sprint.
Like a normal EVO fanboy I was dying just to pre order my EVO LTE. May 7th came around and i quickly went to sprint.com to pre order. *click, click, *click*
My HTC EVO 4G LTE was pre ordered! Wait, the total is $245.74
A few hours passed and I kept seeing how this site "wirefly" was selling the EVO LTE for 150 bucks with no sales tax and free shipping! I was kinda eh about it because i never heard of the site.
A few more hours passed and saw that the price on wirefly dropped to 119.99!! what a deal! if i would to cancel my order with sprint id saved over 100 bucks!
I quickly call sprint and have been calling sprint. EVERY agent i talk to they tell me i CAN NOT cancel my pre order, the only way i can cancel it is when its about to ship and i have to "refuse" the shipment.
I have called them over 10 times now with each time having a different agent every time, still no luck with this.
Has anyone had any luck with canceling the pre order from sprint??? If so, what was your trick?? I even pulled the "I have been a loyal customer for sprint for over 7 years now"

Sprint customer service reps don't even work for sprint. I have had just about lost my mind until a tech at a corporate store told me they are in a call center some where and have no idea about the phones,and can't do anything that their contract won't allow. Your best bet is live chat on the web site. Once the pre order is made they pay the manufacture ahead of time so you really can't cancel your order. If you refuse your order it will take a looooooonnnnnggggggg time to get your money back.
You miss 100% of the shots you don't take.....Wayne Gretzky....

i was thinking of trying the 100% satisfaction guarantee method.. its a long shot but they guarantee if i dont like i can return it

I had the same problem with a phone I ordered, then decided I didnt want from an actual Sprint store...I had to wait for it to come in and refuse it, it was a headache, but only because I had to wait a few days for everything to play out.
Not sure about wirefly, but usually when you order from sprint online, the activation fee is waived...(could save you some bux!)

$119.99? I pre-ordered yesterday for $149.99 from Wirefly. I think they have a pre-order price match guarantee though so I might have to call them.
Also, Sprint has to charge sales tax because they have brick and mortar stores in your state. They also add in the ridiculously high sprint activation fee that you will still have to pay for separately if you order from Wirefly. Still, you save $50 and some sales tax if you pick it up from Wirefly.
If I were you, I would order from Wirefly now if you're that antsy about it. Refusing the package is perfectly acceptable. Worst case, you miss the shipment, but you bring the un-opened box to UPS, USPS, FEDEX or whichever company shipped it, and they shouldn't have a problem letting you refuse it.

Warrior 3000 said:
Has anyone had any luck with canceling the pre order from sprint??? If so, what was your trick?? I even pulled the "I have been a loyal customer for sprint for over 7 years now"
Click to expand...
Click to collapse
I hate to quote myself, but few people have had luck. So I tried again today.
Rep transferred me to escalations and they cancelled my pre-order hooray.
This after I had called another number yesterday, only to be told i had to wait for delivery. Guess that was a lazy lie on the reps part.
Only difference between yesterday today, that I could possibly think of was. When rep asked for reason for cancellation, I said "found lower price" yesterday. Today I said "I just changed my mind". I doubt this made a difference, but doesn't hurt to say it. Personally, I think it was the different number I called or the rep escalating me to escalations.
I already received the cancellation confirmation email.
Now the only downside is the rep said, it will take worst case 10 days (could be less) for the upgrade to be reset back to your account. I am gonna be trying to get this wirefly deal in the next few days. Hopefully, it doesn't go away.
Click to expand...
Click to collapse
From this thread (maybe mods should merge these two threads?)
http://forum.xda-developers.com/showthread.php?t=1641750&page=4

kevinsalterego said:
$119.99? I pre-ordered yesterday for $149.99 from Wirefly. I think they have a pre-order price match guarantee though so I might have to call them.
Also, Sprint has to charge sales tax because they have brick and mortar stores in your state. They also add in the ridiculously high sprint activation fee that you will still have to pay for separately if you order from Wirefly. Still, you save $50 and some sales tax if you pick it up from Wirefly.
If I were you, I would order from Wirefly now if you're that antsy about it. Refusing the package is perfectly acceptable. Worst case, you miss the shipment, but you bring the un-opened box to UPS, USPS, FEDEX or whichever company shipped it, and they shouldn't have a problem letting you refuse it.
Click to expand...
Click to collapse
apperntly there are 2 links to pre order the LTE EVO ...
one is 150...
http://www.wirefly.com/eCommerce/SpecialOffer.aspx?cid=21427_74dccfae2e2a42809e3bef5c94f10e8a
this one is 120.
http://www.wirefly.com/eCommerce/SpecialOffer.aspx?cid=26987_208abf5194364182a067e0cfb91fa551
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First link is just their general site price of 150. Second link is Family and Friends for 120.
So updating my previous statement, I checked my upgrade status on wirefly. I was eligible, so much for ten day wait. More like ten minutes.
I just placed my order on wirefly for 120. Lets wait and see what happens.

Couldn't you call the credit card company and cancel the payment. Isnt Pre orders usually charged around the time its shipped?
Sent from my White Evo 4G

Nah..I just went to the Sprint store and placed my pre order there, done deal.
Sent from my Transformer Prime TF201 using xda premium

I assume going through wirefly for an upgrade phone won't affect any current discount on your account? I got my 3D last year through studentrate and have been getting 23% off from that.