No Internet - Desire HD General

I am on a T-Mobile contract, most connections seem to work okay but my Browser goes nowhere, just keep getting page unavailable, even for Google.co.uk
Any links in twitter or emails just fall down as well...
Can anyone part some advice on the settings to cure this, thanks in advance.

I had the same problem, although I am on O2 in the UK (not T-Mobile like you).
I found that the APN details used when the phone automatically sets up the O2 connection were incorrect.
i recommend you Google the correct settings and then set up a new APN (do not overwrite your existing one), then set the new one to be default and try again.
You might have to kill your browser (or restart your phone) for the changes to take effect.
This link talks you through the procedure but you will need to substitute the correct APN values for TMobile... http://mobileguide.o2.co.uk/devices/device.jsp?deviceId=651&tab=8&step=2&settingId=3203 the web page is for the original Desire but the process is the same for the Desire HD

I had the same problem last week. Apparently TMob's settings sometimes disappear. You need to re add the APN, the following should take you through it (note that all of the <dot>s below need to be replaced with . and <colon slash slash> with ://):
Menu
Settings
Wireless and Networks
Mobile Networks
Access Point Names
'Menu' button
New APN
Name: TMobile
APN: general<dot>t-mobile<dot>uk
Proxy: <Not set>
Port: <Not set>
Username: user
Password: pass
Server: <Not set>
MMSC: http<colon slash slash>mmsc<dot>t-mobile<dot>co<dot>uk:8002
MMS Proxy: <Not set>
MMS Port: 8080
MMS Protocol: WAP 2.0
MCC: 234
MNC: 30
Authentication type: <Not set>
APN type: default,supl,mms

trevfee said:
I had the same problem last week. Apparently TMob's settings sometimes disappear. You need to re add the APN, the following should take you through it (note that all of the <dot>s below need to be replaced with . and <colon slash slash> with ://):
Menu
Settings
Wireless and Networks
Mobile Networks
Access Point Names
'Menu' button
New APN
Name: TMobile
APN: general<dot>t-mobile<dot>uk
Proxy: <Not set>
Port: <Not set>
Username: user
Password: pass
Server: <Not set>
MMSC: http<colon slash slash>mmsc<dot>t-mobile<dot>co<dot>uk:8002
MMS Proxy: <Not set>
MMS Port: 8080
MMS Protocol: WAP 2.0
MCC: 234
MNC: 30
Authentication type: <Not set>
APN type: default,supl,mms
Click to expand...
Click to collapse
thanks for that unfortunately when I get to...
'Menu' button
New APN
Nothing happens, there is no option, actually there's nothing at all, I'll have a scout around the web now I have some pointers to go by.

StellaDel said:
thanks for that unfortunately when I get to...
'Menu' button
New APN
Nothing happens, there is no option, actually there's nothing at all, I'll have a scout around the web now I have some pointers to go by.
Click to expand...
Click to collapse
There should be a black screen, you then press the Menu button at the bottom of the screen (as in Home, Menu, Back and Search).

trevfee said:
There should be a black screen, you then press the Menu button at the bottom of the screen (as in Home, Menu, Back and Search).
Click to expand...
Click to collapse
Yes I understand that, but when i press the menu button to setup a new APN nothing happens, I have restarted it and it still does the same thing.

Odd.
It worked for me. Sorry about that.

Got it, I had the option to select predefined networks...
Mobile World
Talk Talk Mobile
Utility Warehouse
Virgin Mobile
So I selected Mobile World, pressed the 'menu' button and then I had the option to create a new APN, entered your setting and all works fine now, thanks for your help.

StellaDel said:
Got it, I had the option to select predefined networks...
Mobile World
Talk Talk Mobile
Utility Warehouse
Virgin Mobile
So I selected Mobile World, pressed the 'menu' button and then I had the option to create a new APN, entered your setting and all works fine now, thanks for your help.
Click to expand...
Click to collapse
You're welcome.
Glad you got it going.

These settings aren't quite correct. Go here...
http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
If necessary select "Manual Settings" up top and it lists the information you need. The most important one being the username and password. It's now user: user and pass: tm
Sent from my Desire HD using XDA App

hey guys, i just called tmobile and got them to put w-and-w plus for free on the phone and change the internet booster to unlimited landline calls
whilst i was there i asked what the internet settings were and was told that android phones could not be programmed by text message so i;d have to write it down and type it in manually, here are the settings i was given:
name: whateveryouwant
apn: general.t-mobile.uk
proxy: 149.254.201.132
port: 8080
username: user
password: one2one
Click to expand...
Click to collapse
BUT, this will give me internet access, but i STILL CANT get the android market!!! the market still tells me an error has occured, same on htc likes
How can i get the market place terms of service to stop giving me errors? use wifi?

The password is "tm" without the quotes. I don't know who gave you those settings but they're crazy. There's a page on the support site that gives you the settings to use manually. Go to this link, click on the Manual Settings button and you'll see.
http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
Sent from my Desire HD using XDA App

Dyonas said:
The password is "tm" without the quotes. I don't know who gave you those settings but they're crazy.
Click to expand...
Click to collapse
well, i have tried:
pass
tm
one2one
they all grant internet access, but i always get the error on the market terms and conditions!

panyan said:
well, i have tried:
pass
tm
one2one
they all grant internet access, but i always get the error on the market terms and conditions!
Click to expand...
Click to collapse
Try cleaning your cache memory, deletind your data storage or wort cone to worst....hard reset
Cheers,
M_T_M
Your friendly Mod

M_T_M said:
Try cleaning your cache memory, deletind your data storage or wort cone to worst....hard reset
Cheers,
M_T_M
Your friendly Mod
Click to expand...
Click to collapse
i got it working by connecting to wifi, so, wont it work over 3G?

Out of interest, do you have the 3G/H symbol and all looks fine, but nothing actually loads? I've had that a bit this week, very annoying.
Checking these settings -
http://androidbloke.co.uk/2009/08/19/orange-uk-apn-and-network-settings/
Mine are actually already set correctly.

AndyCr15 said:
Out of interest, do you have the 3G/H symbol and all looks fine, but nothing actually loads?
Click to expand...
Click to collapse
i have internet on the browser and on facebook, etc, BUT the market doesnt load or htc like etc
yep, its always on H
also im on tmobile, not orange

No.... but I'm on Orange and that's what has happened to me.
It's getting hard work on here today.

panyan said:
i got it working by connecting to wifi, so, wont it work over 3G?
Click to expand...
Click to collapse
Perhaps accessing the Google Market is through a particular port that is not supported/allowed by your 3G provider.
For example I was recently in the UK and purchased a prepaid Vodafone SIM. I later found out that sending email through POP was not allowed by Voda.

Related

MMS Trouble

As soon as I got my Hero and put my AT&T SIM in, everything worked. But, I noticed when someone sent me MMS, It showed up inside a text message with a "Download" bubble that I had to click on to load the picture/video. Are my APN settings wrong ? Is there a way to just get the message to show up ?
also I've noticed I need to have data (mobile network, NOT wifi) on for it to download the picture/video.
For MMS i think you do need to be on your mobile network yes, wi-fi wont work.
Sounds like you need to go to your MMS settings and check the option to auto-download MMS if you dont want to do it manually each time. You'll know its working becuase when you get an MMS in messages youll be given a small icon preview and clicking on it will open in in gallery.
thank you for responding. I already have "auto retrieve" selected
do I need to have two APNs in my settings (one for Edge, one for MMS) ?
I'm with orange and i have different APNs for the internet and for MMS. I'd check with T-Mobile on that one. Maybe give customer services a call?
cymru said:
I'm with orange and i have different APNs for the internet and for MMS. I'd check with T-Mobile on that one. Maybe give customer services a call?
Click to expand...
Click to collapse
(I think he means check with AT&T.)
I had similar issues with Telus, but even when I fixed my APN there was still something wrong on their end, so I had to make a call to them and they fixed it for me.
I have AT&T and only set up 1 APN and I get a "download" button, but it seems like it's already downloaded because the second I click "download" it's already loaded up. When you say "download bubble" do you mean you click on the bubble and then it sits there downloading the picture and it shows up a few seconds later? Or are you looking for a way to automatically show the image within the text convo? Because I don't think that last one is possible.
also
I have been flashing ROMs like crazy, trying to find the best one to suit my needs, and at one point, on some ROM (can't remember which), MMS would just download automatically and show up on the screen. no download button or anything.
Hoping I can find out which one it was, and what the settings were for MMS, and get that working again.
Will post if I find out.
rpimps: could you detail your APN settings here so I could try that ?
for the MMS proxy, should I use
wireless.cingular.com
or
66.209.11.32
also should the port be set to "80" or "8080"
found conflicting answers on these two areas
berger34 said:
rpimps: could you detail your APN settings here so I could try that ?
Click to expand...
Click to collapse
name: AT&T
apn: wap.cingular
proxy: -
port: -
username: [email protected]
password: CINGULAR1
server: -
mmsc: http://mmsc.cingular.com
mms proxy: 66.209.11.32
mms port: 80
mms protocol: wap 2.0
mcc: 310
mnc: 410
apn type: -
Let me know how that works for you
rpimps =
I set up the APN using your info, and MMS works well for me. Download button shows up if I don't have a data connection active.
thanks for the help

Android on HD2 - Data Connection?

Hi, running the desire v5 build on my T-Mobile HD2 and it works good except the data connection isnt working. Didnt know if this was something that needs setting up or just isnt currently working. I did do a search but didnt find any info. I did try to put the APN settings but T-Mobile doesnt use a username/password for APN so it would not let you enter the info without those two fields filled in. Is there a way to do this or maybe does the Froyo rom support data?
Just looking for information on this.
Thanks
Mike
I'm running the Desire build on a T-Mobile HD2 too. You just need the APN name (mine was epc.tmobile.com). None of the other information was mandatory for me.
Hope that helps.
Sent from my HTC Desire using XDA App
hmm even if i put epc.tmobile.com in the APN it still prompts for the username/password and doesnt let me leave it blank. which APN setting did you choose, there are like 4 options. I think Im using the first one.
ssconceptz said:
hmm even if i put epc.tmobile.com in the APN it still prompts for the username/password and doesnt let me leave it blank. which APN setting did you choose, there are like 4 options. I think Im using the first one.
Click to expand...
Click to collapse
2nd Post, gives you everything you need to set up Android. http://forum.xda-developers.com/showthread.php?t=719646
Ok seems ive been going to the wrong place for APN, it was VPN but now I found the correct APN tab under Mobile networks. When I click this tab I get a blank black page that says APNs up top in a grey header but there is no option to ADD APN, any way to correct this?
Thanks
Mike
ssconceptz said:
Ok seems ive been going to the wrong place for APN, it was VPN but now I found the correct APN tab under Mobile networks. When I click this tab I get a blank black page that says APNs up top in a grey header but there is no option to ADD APN, any way to correct this?
Thanks
Mike
Click to expand...
Click to collapse
Click you're windows hard key when you're in that screen and tab add apn..
sorry I totally missed it, incase someone else searches this and finds my thread, here it goes.
5. Mobile Internet isnt working on TMOUS HD2: T-Mous users have to manually enter the APN for the mobile internet to work. Go into Network, Mobile Networks, APN. If the APN screen is blank press the Windows button and choose "Add APN" from the menu that pops up. Enter the following, Name: epc.tmobile.com, APN: epc.tmobile.com. Leave the rest blank. Then press with Windows button again and save. Your mobile internet will now work.
Cool, glad you got everything working.
Anyone got the settings for Orange UK?
ssconceptz said:
sorry I totally missed it, incase someone else searches this and finds my thread, here it goes.
5. Mobile Internet isnt working on TMOUS HD2: T-Mous users have to manually enter the APN for the mobile internet to work. Go into Network, Mobile Networks, APN. If the APN screen is blank press the Windows button and choose "Add APN" from the menu that pops up. Enter the following, Name: epc.tmobile.com, APN: epc.tmobile.com. Leave the rest blank. Then press with Windows button again and save. Your mobile internet will now work.
Click to expand...
Click to collapse
When I click the windows button, nothing pops up but the keyboard! No option to add anything.
What am I doing wrong?
just press the windows button with a quick press, not a long press.
heres another addition to yours so that you can mms and send picture messages
Name: T-Mobile US
APN: epc.tmobile.com
Proxy: <not set>
Port: <not set>
Username: none
Password: none
Server: *
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: <not set>
MMS port: <not set>
MCC: 234
MNC: 30
APN type: <not set>
Copied off of New Samsung Vibrant Shipped Rom
Here are the settings I have copied and now how mine up and connecting, sometimes even faster than the new 4g phone(Samsung Vibrant)
Name : T-Mobile US
APN: epc.tombile.com
Proxy: <Not Set>
Port: <Not Set>
Username: <Not Set>
Password: <Not Set>
Server: <Not Set>
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy : <Not Set>
MMS port: <Not Set>
MMS protocol: WAP 2.0
MCC: 310
MNC: 260
Authentication type: <Not Set>
APN type: <Not Set>
now this is for T-mobile US and Android build 2.2. I hope this help someone.

[Q] internet not working in Android

when i try to run android on my HD2 it wont get 3G or any type of data. just wondering if i can get it to work or if it works with just wifi? please help. thanks!!
I'm not trying to be a jerk, but you'll probably get a solution faster if you use the search function at the top of the page or post this question in the Android development section. Maybe even in the specific rom's thread. Good luck!
I'll answer it. Its pretty easy. Go into the settings area. Select WIRELESS & NETWORKS. Next select Mobile Networks (the second one). Select Access Point Names. If you don't see anything you'll need to add one. Press the WINDOWS KEY on the keypad and NEW APN.
Here are the general settings;
Name: T-Mobile US
APN: epc.t-mobile.com
Proxy : not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: not set
MMS Port: not set
MCC: 310
MNC: 260
APN type:
default, supl, mms
PRESS THE WINDOWS KEY AGAIN and SAVE!
Should take immediately, if it doesn't check your settings again. Works fine with TMOBILE US.
I had to go back into apn after I saved the info and click/check the newly entered apn
Sent from my HTC HD2 using XDA App
Yep. Same problem here but after 1wk the desire build kept crashing so went back to nexus build every thing work's
Sent from my Nexus One using XDA App

[Q] htc hd2 3g

what up people i need help getting my 3g back on my hd2 asap!!!!! and im runnning the android rom on it so can anyone help please!!
Did you flash to a different ROM or something? Or did your #G just die on you?
Or did it start showing a H where you would expect to see 3G?
well i just cant go on the net on my phone an cant recieve pics from any text!
LJK27 said:
well i just cant go on the net on my phone an cant recieve pics from any text!
Click to expand...
Click to collapse
Did you put the correct APN Settings? if not then that solves your problem (in most cases)
well i can't go on the net on my phone and recieve any pics from text! but i can call or text fine just can't go the net!
Hang on OP, let me put on my telepathic hat so I can find out more about your problems...
lude219 said:
Hang on OP, let me put on my telepathic hat so I can find out more about your problems...
Click to expand...
Click to collapse
LJK27 said:
well i can't go on the net on my phone and recieve any pics from text! but i can call or text fine just can't go the net!
Click to expand...
Click to collapse
Please do us a favor would you... Tell us your Carrier (tmobile, Bell, O2 etc...)
And go into Settings>Wireless Settings>Mobile> APN (something like that) and tell us what you see
Please & Thankyou
it's t-mobile and my apn is blank do i have to make a new apn?
At the OP Google your carriers APN settings then go to Settings>Wireless&networks>Mobile networks>Access Point Names (APN). Press the the windows button and and select New APN or Add APN which ever one you have as an option.
Also go to Settings>Wireless&networks>Mobile networks>Network operates and make sure to select the carrier network you are on.
Make sure while you are in Mobile network settings you have Data enabled checked.
LJK27 said:
it's t-mobile and my apn is blank do i have to make a new apn?
Click to expand...
Click to collapse
Yes you would need to create a new apn with the correct settings
Try These:
Name: T-Mobile US
APN: epc.tmobile.com
Proxy: 216.165.155.050
Port: 8080
Username: None
Password: None
Server: None
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: 216.165.155.050
MMS Port: 8080
MCC: 310
MNC: 260
Authentication type: none
APN Type: Not set
I see you are on T-Mobile so I will cut you some slack. Here are the APN settings I have and as you see I am on t-Mobile.
Name
T-Mobile
APN
epc.tmobile.com
Proxy
<not set>
Port
<not set>
Username
none
Password
****
Server
*
MMSC
http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy
<not set>
MMS port
<not set>
MCC
310
MNC
260
Authentication type
<not set>
APN type
defualt,supl,mms
ok sorry im a noob at this!
LJK27 said:
ok sorry im a noob at this!
Click to expand...
Click to collapse
So do you now have a data connection now?
lude219 said:
Hang on OP, let me put on my telepathic hat so I can find out more about your problems...
Click to expand...
Click to collapse
Well he is running "the android rom" so that narrows it down.
Does the hat respond to problems too? I just got an HD2 from a buddy to play with ROMs so if I run into a glitch I will just think of Lude and my issue and wait for your thought reply.
In all seriousness guys... thanks to the replies for his post. Helped me too.

Hd2 android wifi hotspot

I'm amazed that I'm a walking wifi spot I was wondering what instruments on this cell phone allows this to happen? Also on the software level too. Also is there anyway to get a front facing camera on this device yet? If not, any ideas I used to browse this forum on a daily basis when nand first came out but have ben up to other things. I know this device is great since it can switch to ashitload of other operating systems. I love hd2 I've had this phone for a year now and still loving it.
Sent from my HTC HD2 using XDA App
Getting a front faced camera would not be possible because it was never built into the phone to start with. It would be nice though!
Front facing camera here http://walyou.com/wp-content/uploads//2010/12/OneMoreFace-3.jpg
Lol
Sent from my HTC HD2
whynot66 said:
Front facing camera here http://walyou.com/wp-content/uploads//2010/12/OneMoreFace-3.jpg
Lol
Hahaha
Click to expand...
Click to collapse
hahah yeah I've seem those before do they really work on the hd2?
Sent from my HTC HD2 using XDA App
Can't see them not working, in the miui camera you can mirror the image so it would be fine lol
Sent from my HTC HD2
Ohhh yeah on my gingerbread it has the option as front facing camera then it just shows the camera upside down. Is there a case that has a maneuver thing a mobob that'll have mirrors and create a front facing camera?
Sent from my HTC HD2 using XDA App
connection problem
Hi!
I have a problem with mobile internet connection I am living in london i have o2 SIMcard top up not contract. if i try to use goggle map or internet browser during walking on the street or wherever there is no WIFI it shuld be connect by o2 internet. I have the all rounder bolt on wich includes 500MB data traffic per month. I have been at the o2 branch they have checked my balance is all right. Anyway if i try to connect i have got message: „Network failure This application requires a working data connection.” They have trying with an other o2 SIM card it was working fine so they was changing my SIM card to a brand new but i have the same problem still. I was trying every settings on my phone i have HD2_NDT_MIUI_DEVELOPMENT_V19.1_Multilang_MAGLDR on there.
My phone is an HTC HD2 factory unlocked
Any helps are welcome
Your apn settings must be wrong I was once on o2 UK and u struggled,
Try these
Name: O2 Mobile Web
APN: payandgo.o2.co.uk
Proxy: <Not Set>
Port: <Not Set>
Username: payandgo
Password: password
Server: http://mmsc.mms.o2.co.uk:8002
MMSC: http://mmsc.mms.o2.co.uk:8002
MMS Proxy: 193.113.200.195
MMS port: 8080 MMS Protocol: WAP 2.0
MCC: 234
MNC: 10
Auth Type: <Not Set>
Sent from my HTC HD2
whynot66 said:
Your apn settings must be wrong I was once on o2 UK and u struggled,
Try these
Name: O2 Mobile Web
APN: payandgo.o2.co.uk
Proxy: <Not Set>
Port: <Not Set>
Username: payandgo
Password: password
Server: http://mmsc.mms.o2.co.uk:8002
MMSC: http://mmsc.mms.o2.co.uk:8002
MMS Proxy: 193.113.200.195
MMS port: 8080 MMS Protocol: WAP 2.0
MCC: 234
MNC: 10
Auth Type: <Not Set>
Sent from my HTC HD2
Click to expand...
Click to collapse
Cheers but i have android OS on my phone so i havent find where need to set MMS protocol but i dont know what about APN type and APN protocol?
You have go to settings press the system tab scroll to mobile networks click it click access point names. If the o2 payandgo is there and its not checked check it and restart you device. If it is checked then press menu click reset to default click the o2 pay and go and restart if its not there press menu then new apn and enter the EXACT details I sent you
Sent from my HTC HD2
Apn = access point names
Sent from my HTC HD2
whynot66 said:
You have go to settings press the system tab scroll to mobile networks click it click access point names. If the o2 payandgo is there and its not checked check it and restart you device. If it is checked then press menu click reset to default click the o2 pay and go and restart if its not there press menu then new apn and enter the EXACT details I sent you
Sent from my HTC HD2
Click to expand...
Click to collapse
I did what you recommend but still doesn't work. I have swap the phone fully with Task29 reinstall the android but still the same problem. Really i don't know what shall i do.
Anyway the protocoll WAP 2.0 i just didnt found.
I had the exact same problem, couldn't get a data connection on the O2 Pay & Go SIM, but here's how I fixed it.
1. Press the menu button > Settings > Wireless & networks > Mobile networks > Acces Point Names
2. Press the menu button > New APN
3. Enter the following settings:
Name - O2 Pay & Go
APN - payandgo.o2.co.uk
Proxy - 193.113.200.195
Port - 8080
Username - payandgo
Password - password
Server - (Leave this blank, it should say "<Not set>")
MMSC - ht tp://m msc.mms.o2.co.uk (Take out the spaces, the spam filter prevents me from posting urls)
MMS proxy - 193.113.200.195
MMS port - 8080
MCC - (This should by default be set to "234", if it's not, set it to "234")
MNC - (This should by default be set to "10", if it's not, set it to "10")
Authentication type - PAP
APN type - Internet, MMS
APN protocall - (This should by default be set to "IPv4", if it's not, set it to "IPv4")
4. Press the menu button > Save
5. When you reach the previous menu (Acces Point Names), find the APN you just set up (O2 Pay & Go), and select it.
6. Wait a bit, and your connection should start to work
I got this information from an O2 Customer Support email (PM me and I can forward it to you), and it worked on my device, an HD2 running Typhoon's CM7, with an O2 Pay & Go SIM.
zyxw121 said:
I had the exact same problem, couldn't get a data connection on the O2 Pay & Go SIM, but here's how I fixed it.
1. Press the menu button > Settings > Wireless & networks > Mobile networks > Acces Point Names
2. Press the menu button > New APN
3. Enter the following settings:
Name - O2 Pay & Go
APN - payandgo.o2.co.uk
Proxy - 193.113.200.195
Port - 8080
Username - payandgo
Password - password
Server - (Leave this blank, it should say "<Not set>")
MMSC - ht tp://m msc.mms.o2.co.uk (Take out the spaces, the spam filter prevents me from posting urls)
MMS proxy - 193.113.200.195
MMS port - 8080
MCC - (This should by default be set to "234", if it's not, set it to "234")
MNC - (This should by default be set to "10", if it's not, set it to "10")
Authentication type - PAP
APN type - Internet, MMS
APN protocall - (This should by default be set to "IPv4", if it's not, set it to "IPv4")
4. Press the menu button > Save
5. When you reach the previous menu (Acces Point Names), find the APN you just set up (O2 Pay & Go), and select it.
6. Wait a bit, and your connection should start to work
I got this information from an O2 Customer Support email (PM me and I can forward it to you), and it worked on my device, an HD2 running Typhoon's CM7, with an O2 Pay & Go SIM.
Click to expand...
Click to collapse
Thanks but i have received on this week 5 email from the o2 support department.
I have had this settings. Anyway i have got the solution for my problem. The problem was so banal: i have had an GPS bar!?!? on my account wich was blocking the acces to the o2 internet service. An o2 guru took off this from my account by online. It was just one clicking him but i was just suffering a whole week with this problem. I was at least 4 different o2 shop nobody could recognize this problem...
Really i don't know how could happend this but now the internet acces working fine on my android OS.
Well, that's good that you got it fixed.

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