Database Users

Prophet does not start

I have a new Prophet (JAMin) and it does not start, even when charged. All that happens is the lights at the top flash, the screen blinks and then no more.
Any ideas, as I need the device later!!!

Does it show any serial number on the bottom of the screen or does it just show a blank screen.
What you could do is remove the battery, SD card out and leave the device like that for about an hour or so. After an hour just insert the battery (not the SD card) and then try charging again. Let it charge for about half n hour and then try switching on the device. Most likely, your device will now wake up, if it doesn't then you will probably need to wait till the amber light turns green indicating a full charge. Try switching on the device again, if still no luck, then you will need to take it down to a service centre.

It works when using power adapter, but not on usb
The prophet does start up when using the power adapter, but not when on the USB. Have left it 'charging', but the charge light is not on.

USB only provides a trickle charge and hence is not the best solution for "waking up" a device. Always make sure that you charge your device through the provided AC adapter. Only in cases of emergency or when synchronisation allow USB charging.

No charge light
No charge light is on. Is that right?

If there is no charge light, that means its not charging to begin with. Can you check if the USB port you are charging from is functional by attaching another device to it. Incase the USB port is fine, try charging from a different USB port; if it still behaves the same way, i suggest you take it down to a service centre. Its quite possible that the charging port on the Prophet is damaged.

sam_sykes said:
I have a new Prophet (JAMin) and it does not start, even when charged. All that happens is the lights at the top flash, the screen blinks and then no more.
Any ideas, as I need the device later!!!
Click to expand...
Click to collapse
Mine used to be like that after I installed spb plus previous version, it wont start at all...I had to switch to a new machine (for free) coz it was only day-2 after i bought the device (nice service btw).
Cheers!

I Have an SPV M600 which when switched on the screen blinks and then powers off, no charging light will only power up with the charger plugged in not with the usb data cable, i used a file called hard_SPL-G4 since then this error occured i think its the software program loader.
I cant reflash via active sync because the device powers off without the AC charger. i do have SD cards, but im unsure how to flash from SD i want my original spl version back and a better OS.
IPL 2.21.0001
SPL 2.21.01ip
GSM 02.69.21
OS 7.7.7.7
I can get to the tricolour screen bootloader with charger plugged please help any advice?
these are the original settings i think
IPL 2.10.0001
SPL 2.10.0001
GSM 02.07.20
OS 2.10.1.22

Once it is in bootloader, can you switch it to the USB cable?

Q: Once it is in bootloader, can you switch it to the USB cable?
A: no it switches the power off when i unplug AC but i can get to the windows OS if i power on with AC..? but flash via activesync no AC on reset.
I do have two SPV M600s im not touching the working one. but would like to fix the other one. SD Flash would help possible corrupt OS or SPL i think?
i can gain access to bootloader but i dont know how to initialize the NBH rom,
i could start the extrom cabs which had an autorun with a list of execution
i updated the rom Mysterious_1.0 all went ok i think
then i ran hard_SPL-G4 i had a lot of errors about sleep4.exe not win32 i think.
i am running x64 pro and upon reset all i had was an occasional screen blink and weak flashing orange and blue led.
ive tried different battery and a different USB to miniUSB. the active sync does take long time looking for changes on OS.
from usb i hold camera button and click reset switch it goes to USB bootloader for a second then off
if theres anyone out there who knows how to reflash the SPL version and a new OS for an SPV M600 english lang from an SD card please link files and explain the process in as much detail please? thankyou!
i did also update the radio version GSM could that be a cause!

The radio version should have nothing to do with it...
I am fairly sure there is something on the wiki about flashing from a storage card, but you need to make the dump of the ROM from the working device, so not much help there...
If you can get into bootloader whilst it is plugged into your computer, it's a very easy problem to fix...

I have decided to find the pinouts for a 4.5V charger (it should be 5V but im not destroying original) and a spare USB-miniUSB attach the power terminals from the charger replacing the miniUSB charge terminals, which should allow me to go to bootloader with USB present. i will post my results in here soon

about accessing bootloader
Hi i have just executed the jump spl files on my problem device and its taken me to a white screen with usb data cable, which i heard is the bootloader really and used tera term pro to dump rom etc. its seems to of hanged at the minute does it take a while to write?
im guessing i could go into the white screen mode and reflash an original orange rom?

New Original OS installed
Hi ive successfully installed a new OS so i presume the white screen is a bootloader. still my problem of powering off upon boot exists, so using this method i want to change the details below
OLD SETTINGS
IPL 2.21.0001
SPL 2.21.01ip
GSM 02.69.21
OS 7.7.7.7
NEW SETTINGS
IPL 2.10.0001 check
SPL 2.21.01ip SPL 2.10.0001 wanted
GSM 02.69.21 GSM 02.07.20 wanted
OS 2.10.1.22 check
Can i reinstall the wanted SPL/GSM from the white screen loader? does anyone know where i can get the files. SPV M600

Repaired 100%
I did it, its fixed charges now from USB data cable. and can enter tricolour bootloader. the problem was something wrong with the spl flash process ive redone that no errors excellent. im happy now

Will a ROM flash now?

No more USB connexions

Hello,
I didn't have any USB connexions anymore on my 32a magic.
In fastboot, no problems.
But with any rom (myhero, GyD, Cyanogen), no USB available !
I don't have the USB mount notification on magic, and have an "unknown usb device" notification on xp.
But the Sd card is ok.
How can I fix it ?
Thanks

Nobody ?
Many Hero owners have this trouble

I checked PID and VID. Both are 0x0000 ! (unknown device)
It sounds like an hardware trouble, but why is it ok in fastboot mode ?

I have exactly the same problem on my 32B... since I bought the phone(second hand), that it has this problem, I have been looking everywhere and I got no answer...
I read somewhere that flashing the SPL could solve the problem, but I haven't tried it.

I flashed to SPL 2010 yesterday... no improvements.

mika91 said:
I flashed to SPL 2010 yesterday... no improvements.
Click to expand...
Click to collapse
Humm, thats bad news

I have the same problem on my MT3G after the motherboard on my gaming rig blew, the phone just went dark and it also destroyed my usb jump drive that was plugged in next to it. It (usb jump drive) was really hot to the touch when I pulled it out. I smelled something burning from inside the computer, I never did figure out what it was. Now when I plug the phone into my loptop all the phone does is charge, the computer wont see it and neither does the phone ask to mount. The sd card is still good but now I either have to use a card reader or transfer files through bluetooth.
I wiped, formatted, "mount usb" through the recovery, flashed different roms, nothing works. I guess I damaged the circuit board or the usb port somehow. I wanna call Tmo for a warrenty replacement but then Ill have to flash back to the original spl and ROM. I dont really want to go through the rooting process again. Is there a way to find out for sure if it is the software or a hardware issue? Like some kind of test through the terminal?

phatmanxxl said:
I have the same problem on my MT3G after the motherboard on my gaming rig blew, the phone just went dark and it also destroyed my usb jump drive that was plugged in next to it. It (usb jump drive) was really hot to the touch when I pulled it out. I smelled something burning from inside the computer, I never did figure out what it was. Now when I plug the phone into my loptop all the phone does is charge, the computer wont see it and neither does the phone ask to mount. The sd card is still good but now I either have to use a card reader or transfer files through bluetooth.
I wiped, formatted, "mount usb" through the recovery, flashed different roms, nothing works. I guess I damaged the circuit board or the usb port somehow. I wanna call Tmo for a warrenty replacement but then Ill have to flash back to the original spl and ROM. I dont really want to go through the rooting process again. Is there a way to find out for sure if it is the software or a hardware issue? Like some kind of test through the terminal?
Click to expand...
Click to collapse
Humm, that means that we might have something "fried" on our phones
The weird thing is that I can access usb through fastboot... Are you able to use fastboot on your phone?
It really would be interesting if there was any way to check if it really is an hardware problem or software problem.
Has anyone else got a clue on this one?

If we can access USB in fastboot, it sounds like a software problem to me.
But after trying several roms and spl, no changes.

I would try to flash a new SPL, but if I do that I won't be able to put back the original SPL and may not take it back to HTC and repair it under warranty... I will wait about a week or so, put back as it was originally, and send it back to HTC and see if they will repair it.

Game Over for me !
I tried some SPL, but now my sapphire is bricked !
:'(

mika91 said:
Game Over for me !
I tried some SPL, but now my sapphire is bricked !
:'(
Click to expand...
Click to collapse
That's weird, what spl have you used and what was your initial spl? How did you flashed that SPL?

I tested all SPL I think !
But the last i tried sould be 1.33.2004.
Now, phone locked on TIM logo screen, impossible to go into fastboot or recovery, even with unbrick hacks found on the forum

If it gets to the operate logo, I guess that you should be able to get to recovery rom...
Can't you get to hboot mode(volume down + power on) , or to fastboot mode(back + power on)?

Nop !
I tried all combinations: Volume Down + power on, Back + power on, Home + power on.
Same result! Operator Logo

no battery charge on Blackstone

Hi
Since a few weeks, I'm no longer able to charge my blackstone via USB cable when it is powered on, Orange light isn't working. When I plug my HTC to a {windows|Linux} anything happens. It is no longer recognize by the system.
I have had an old image of android and try to see if i can charge through it and It worked. I decided then to upgrade to Xandroid 2.01 rev 2.4 but it doesn't work anymore.
I have tried:
Many HR
Many reflash
Upgrade of my Radio
What I cannot do :
task29 - the procedure says that I have to use the USB...
I suspect a faulty wall USB charger used for recharging my HTC.
My blackstone can only be charged when powered off (for the record, it charges very fast to 100%). I can synchronize via bluetooth and test ROM via BLACIMG.NBH on SDcard. Wifi and GPS are OK
If someone see something that I should try, please tell me...

I had this issue once and it turned out to be the rom i was using, the usb charging should work fine from any computer and the light should come on. have you tried it with another cable on another machine?
It might be you have a faulty device and if its still under warranty reflash to original rom and send it to htc

First of all thank you a|ex for your interest.
As you suggest I tried a completely different ROM but with no success.
I also tried a shipped ROM (ah the return to WinMo 6.1, a time travel feeling) with no luck.
The Blackstone still doesn't no charge (no LED either) when power on.
May I ask for the procedure to follow to return a defective HD.
Thank you in advance.

You need to return device to stock rom and stock SPL
Follow guide at bottom of first post in this thread
frha said:
First of all thank you a|ex for your interest.
As you suggest I tried a completely different ROM but with no success.
I also tried a shipped ROM (ah the return to WinMo 6.1, a time travel feeling) with no luck.
The Blackstone still doesn't no charge (no LED either) when power on.
May I ask for the procedure to follow to return a defective HD.
Thank you in advance.
Click to expand...
Click to collapse

Fallen Spartan said:
You need to return device to stock rom and stock SPL
Follow guide at bottom of first post in this thread
Click to expand...
Click to collapse
Thank you Fallen Spartan for this useful link. It's already raise an issue for me. It will be hard to flash a stock SPL like described as I cannot use USB for sync.
I think I will first reinstall a Stock Rom thru SDcard and then install a Stock SPL via SDcard. I'll only do that If I received positive feedback from htc center.

Solved!
I had to send it back to HTC.
They change the Motherboard.
thanks all for your help

[Q] USB Port problem

My phone worked just fine yesterday. I went to bed after I plugged my phone in a wall charger. This morning I realized the battery was gone. I thought I connected it wrong. So I changed the battery and plugged it in the wall charger again. Then I noticed that phone is not charging even though notification light is orange and it says "charging" on the screen.
I thought it could be the nandroid, so I decided to change the rom. however, my computer couldn't recognize my phone. So I used mini sd card adapter and put a new rom(hyperdroid gbx 9) and did a fresh install. but the usb port is still not working.
Then I used a dust spray to clean usb port, but still not working. Is it a hardware problem? If then, I should go back to stock rom and send it to tmobile. but the problem is how can I use hspl since usb port is not working. Please help me. Thank you.
p.s. other than usb port, everything works fine.
p.p.s. I am using radio rom 2.15 and nandroid HyperDroidGBX-v9

delire1 said:
My phone worked just fine yesterday. I went to bed after I plugged my phone in a wall charger. This morning I realized the battery was gone. I thought I connected it wrong. So I changed the battery and plugged it in the wall charger again. Then I noticed that phone is not charging even though notification light is orange and it says "charging" on the screen.
I thought it could be the nandroid, so I decided to change the rom. however, my computer couldn't recognize my phone. So I used mini sd card adapter and put a new rom(hyperdroid gbx 9) and did a fresh install. but the usb port is still not working.
Then I used a dust spray to clean usb port, but still not working. Is it a hardware problem? If then, I should go back to stock rom and send it to tmobile. but the problem is how can I use hspl since usb port is not working. Please help me. Thank you.
p.s. other than usb port, everything works fine.
p.p.s. I am using radio rom 2.15 and nandroid HyperDroidGBX-v9
Click to expand...
Click to collapse
If you want to send the phone to TMobile you have to remove the HSPL.In order to do so,just flash the stock ROM from the SD card.

Giraff said:
If you want to send the phone to TMobile you have to remove the HSPL.In order to do so,just flash the stock ROM from the SD card.
Click to expand...
Click to collapse
Or they could use the DFT utility with HSPL to revert back to stock SPL. Remember it ask wich SPL or HSPL version you want to flash.

[Q] HTC HD2 T8585 freezing issues after flashing to any radio xx.50.xx

Hello, my friend brings me HTC HD2 T8585 yesterday. It seems like it's not T-mobile (white "call" and "end" buttons, no t-mobile label on the top). It freezes on "Energy star", just writes ROM and radio version on the bottom left and freezes. Now it has radio 2.09.51.xxx. If I try to update it to xx.50.xx it stops switching on, recognising by USB and charging at all. Totally bricked. But I have found strange way to reanimate it. I'm pulling battery out (for 5-10 minutes), reset HD2 few times by red button, insert it back, push reset few times again, plug USB cable inside, charging battery 5 minutes by external 5V adapter is also helps sometimes (now it has 3.85V), and sometimes it possible to switch it on (1 time on 10 tryings). When it switched on, it's possible to update radio back to xx.51.xx version and after that it switches on very distinctly, but freezes on Energy star again (it refuses to boot any flashed rom). It's possible to install android on this HTC with xx.50.xx radio. I did it and it works (but freezes then I'm trying to make a call). Of course to boot android on xx.50.xx I need to pull and insert battery, press reset and make special magic dance...
I have a loop here: to boot android I need new Radio Update.
To switch the phone on without magic spells I need old 2.09.51 Radio.
Sometimes it's possible to boot firmware on 2.09.51. I don't know how i got it, but after 5 minutes of freezing on "energy star" it booted up stock firmware i flashed before.
I don't know what to do. Is it hardware failure?

I'm not sure what you have, but there's no "energy star" on my device?!
any screenshots for the device/the screen that it freezes on?

Dr.Move said:
any screenshots?
Click to expand...
Click to collapse
Will try to upload again

olegmjk said:
Hello, my friend brings me HTC HD2 T8585 yesterday. It seems like it's not T-mobile (white "call" and "end" buttons, no t-mobile label on the top). It freezes on "Energy star", just writes ROM and radio version on the bottom left and freezes. Now it has radio 2.09.51.xxx. If I try to update it to xx.50.xx it stops switching on, recognising by USB and charging at all. Totally bricked. But I have found strange way to reanimate it. I'm pulling battery out (for 5-10 minutes), reset HD2 few times by red button, insert it back, push reset few times again, plug USB cable inside, charging battery 5 minutes by external 5V adapter is also helps sometimes (now it has 3.85V), and sometimes it possible to switch it on (1 time on 10 tryings). When it switched on, it's possible to update radio back to xx.51.xx version and after that it switches on very distinctly, but freezes on Energy star again (it refuses to boot any flashed rom). It's possible to install android on this HTC with xx.50.xx radio. I did it and it works (but freezes then I'm trying to make a call). Of course to boot android on xx.50.xx I need to pull and insert battery, press reset and make special magic dance...
I have a loop here: to boot android I need new Radio Update.
To switch the phone on without magic spells I need old 2.09.51 Radio.
Sometimes it's possible to boot firmware on 2.09.51. I don't know how i got it, but after 5 minutes of freezing on "energy star" it booted up stock firmware i flashed before.
I don't know what to do. Is it hardware failure?
Click to expand...
Click to collapse
by energy star, do you mean the energy rom boot screen? The energy rom WILL NOT boot with a ..51.. radio. It must have a ..50.. radio for it to work.
OR - have you been flashing custom boot screens? there is an 'energy star' bootscreen, made to look like a PC bios boot screen, is that what you mean?
flashing a radio without HSPL, , you are mistaken, that cannot be done.
we need more direct info to help, i'm afraid. Screen shots or at least full filenames of what you have flashed LAST would be great.

samsamuel said:
we need more direct info to help, i'm afraid. Screen shots or at least full filenames of what you have flashed LAST would be great.
Click to expand...
Click to collapse
Okay I'll try to tell full story. This phone was previosly updated to custom W.M. 6.5 rom (by my friend's friend I don't know him directly). I don't know which rom he used. May be he changed splash screen (wow I found it! i always thought it's real boot time proccess for HTC HD2 ) . Yesterday my friend brought this phone to me with two problems: 1: slow and not stable booting (sometimes it freezed on splash screen 2: After (and if) it loads WM, it crashes in very short time to screen full of green colour. So I tryed to install Hyper Droid. First I downloaded HSPL4 and updated HSPL from 1.66.0000 to 2.08.HSPL . After that I tryed to install MAGLDR and phone showed only Energy Star splash screen. After short googling I decided to update radio. After updating it to 2.15.50 phone switched off and i was not able to switch it on (like described in this post). I disconnected battery and after few tryings it switched on and loads MAGLD, i prepared partition (150MB file) and update zipped rom from SD card. Between these steps I disconnected battery many times, because it was impossible to switch phone on after reboot. I spend about 2 hours and Android was installed but phone freezed after 2 minutes (charging animation stoped and it didn't respond on buttons). Also I got 100% freezing then I tryed to make a call.
I tryed different version of Radio (about 7) and found 2.x.51.x working more stable (phone switching on by pressing button or connecting usb cable) . 2.x.50.x all have same switching on issues ;( . Now I updated HSPL to 3.03.HSPL and found that it (?) resolved issue with charging LED (it stayed ON after usb cable disconnecting) . Now I'm downloading stock 1.66 region free firmware and will try to flash it..

newbies can't make link to photos
dl.dropbox.com/u/35619227/boot.jpg
dl.dropbox.com/u/35619227/volumepressed.jpg
I found LEO of my friend is from Singapoure (thanks this) ) s/n: SH0CLNW03xxx . I tryed my s\n on htc singapoure support site and now i'm downloading original firmware!

After further researching I decided this phone has battery/mainboard failure. It freezes and makes green screen of death randomly, especialy often under high power consuption or while disconnecting USB cable. I flashed Rom directly from SD card, because usb update didn't work for me. Now it has stock firmware with stock splash screen. 3.03.0000 SPL and 2.15.50 radio. I'm giving up. Thank you all, here are a lot of useful information.

Did you do a hard reset after flashing the stock ROM. if that didn't do the trick, you could send it to maintenance now that it has stock WinMo on it.

Yes i did hard reset, it didn't help, I think it's need a bit work with soldering dryer. May be CPU or other chip has bad connection to mainboard... I've found i can get 100% GSOD by shacking phone or knocking its back cover. I don't know why it has difference with 51 and 50 radio. Now if it's freezed i'm pulling out the battery for one minute, and it switches on with 95% warranty. With radio 51 it switches on without need of battery removing.