IMPORTANT NOTE: Before choosing option 2 or 4 (G2 CAN NOT register to networks), open Settings > Wireless > Mobile Networks and attempt scanning for networks. If any networks appear in the list, pick option 1 or 3 regardless of whether you have voice/data access. Also, you may wish to try multiple sims, including the T-mo us sim included with the G2 package.
If you entered a subsidy unlock code in your T-Mo G2, please choose one of the poll options above. The purpose of this thread is to determine whether the source of the subsidy unlock code has any correlation with recent reports of G2s being rendered unable to register/see networks. Please see/reply to further discussion in the thread here:
http://forum.xda-developers.com/showthread.php?t=805024
Please only reply in this thread if you chose option "Other (specify in reply)". General discussion about this issue should be posted to the thread linked above.
My code is from unlock-now.com and I got the same code from freeyourhtc.com
I can not search for or connect to any network (as you probably all know by now)
(and sorry I did not read properly that I should only post if I select "Other")
guhl99 said:
(and sorry I did not read properly that I should only post if I select "Other")
Click to expand...
Click to collapse
It's fine, i'm just tryin to keep all the discussion in the other thread so we don't end up splitting the topic.
Results look inconclusive so far. Looks like we might be hunting down this radio problem for a while.
this poll should be Pin on top, otherwise will be down to 2-3 pages and ignore
I am very interested to see the results of this. I'm currently in Japan and waiting on the unlock code.
bluemoko said:
this poll should be Pin on top, otherwise will be down to 2-3 pages and ignore
Click to expand...
Click to collapse
I believe in the followind days and weeks the unlock problem victims will increase. So far nothing usefull though....Kepp polling
Stuck
Is there any resolution to this problem? I bought an unlocking code from
Free Your Htc Unlock Code Server <[email protected]>
I entered the code, it confirmed unlocked and rebooted. Now can't see any network with the original T-mobile SIM or local network. Want to use this unlocked phone here in Brazil.
Called HTC support, they say talk to T-mobile. Am I stuck?
louisbucc said:
Is there any resolution to this problem? I bought an unlocking code from
Free Your Htc Unlock Code Server <[email protected]>
I entered the code, it confirmed unlocked and rebooted. Now can't see any network with the original T-mobile SIM or local network. Want to use this unlocked phone here in Brazil.
Called HTC support, they say talk to T-mobile. Am I stuck?
Click to expand...
Click to collapse
Read the first message
wow. i was the first person to vote for "Code from other source; G2 can register to networks", lol.
k0mpresd said:
wow. i was the first person to vote for "Code from other source; G2 can register to networks", lol.
Click to expand...
Click to collapse
I certainly hope your not the last haha
If you need a code for your G2. PM me.
I can help you.
I got a code from TMO and i tried to use it but the code would not work. I figured it was becasue i got it for one G2 and use it for another G2.
Was going to wait until im settled on a good G2 before i asked for another unlock code but from what im reading it sounds like these codes will work on any phone.
Is that correct??
Sent from my T-Mobile G2 using XDA App
pdxrealtor said:
I got a code from TMO and i tried to use it but the code would not work. I figured it was becasue i got it for one G2 and use it for another G2.
Was going to wait until im settled on a good G2 before i asked for another unlock code but from what im reading it sounds like these codes will work on any phone.
Click to expand...
Click to collapse
Code is unique to each IMEI. If you give T-mo the IMEI for G2 #1, it will only work for G2 #1. Entering it in G2 #2 will be pointless and possibly even dangerous if you attempt to enter the incorrect code too many times.
No luck
Got code from third party unlocking solution. Entered the code. Successful unlock message, reboot.
Now NO SERVICE. can not search for and register for any network.
jashsu said:
Code is unique to each IMEI. If you give T-mo the IMEI for G2 #1, it will only work for G2 #1. Entering it in G2 #2 will be pointless and possibly even dangerous if you attempt to enter the incorrect code too many times.
Click to expand...
Click to collapse
Thanks that's what I figured.
So these other unlock codes must be a different type of code?
Other
I have an unlock code from T-Mobile (that matches my IMEI).
When I entered it, I got "unlock PIN: Unlock success, reboot immediately!! OK"
I pressed "OK" but the phone seemed to hang at that point. (The OK button stayed highlighted.)
After a minute I pulled the battery and rebooted. When it came back up (with foreign SIM still inserted) I got the "Enter unlock code" message. I didn't want to try again due to T-Mobile's warning that there are a limited number of attempts until the phone is permanently locked. (T-Mobile later told me the number was 3.)
After this, I put the T-Mobile SIM back in and it worked fine.
I called T-Mobile and after talking to four customer service reps, they finally found a memo describing this as an active problem and that they were working on it. I won't try again until I hear from them (or I get a software update.)
--Jim--
Related
Dear all,
I was faced by an unexpected problem and I will try to relate this to you in this thread. I will also update this thread if i find a solution on how to resolve this issue so maybe I can avoid some head-scratching out there......
- I got an HD2 on T mobile UK was very happy to see it safe and sound home
- I didn't have a sim card in it ....
- booted it ......
- checked out the IMEI number
- Sent it to an IMEI unlock service from Ebay (one of the best)
- The day after, I received an email from the unlock service and guess what?
- NO unlock code! It's unavailable!
- Reason given ..... can't unlock because phone's IMEI is too new so we
so they don't have it in their database
- Didn't discourage myself and tried at least 5 different ones INCLUDING some really prominent sites out there (if you p.m. me will send you the address but I don't want to sound like I am doing some advert cos I am not...)
- 7 unlock services later...... I gave up..... The code is literally unknown and no sim unlock code seems to exist....
- T-Mobile simple told me that I need a 3 month contract to get the unlock code from them .... but the problem is I am outside the UK so that is not an option. Also 3 months not using this HD2 will simply make me go crazy.....
- Tried also HTC, quick reply (very quick indeed). To cut the long story shor I was told that their "universal unlock code" for all worldwide models WON't work on T mobile UK because the codes are changed by this carrier (grrrrrrrr... why?)
So I have to give up using an IMEI type of unlock. THERE MUST be some alternative way of doing it .....
Anyone could guide me on this please? Do I have to use HSPL2 to get rid of the sim lock (and the warranty?)
Thanks to all of you who contribute to this great community a better place......
Regards
Alcatraz
sorry to hear that mate
tmobile uk here aswell
how comes you need it unlocked? if its just to flash ROMs then HSPL2 can do the job for you and it won't invalidate your warranty as the new version provided two options
for example 1.42HSPL (unlocked) and 1.42SPL (original)
so you can change backwards and forwards in case you ever need to use your warranty.
if however you want it so that you can use it with a different operator maybe someone else here can help you
cgrec92 said:
sorry to hear that mate
tmobile uk here aswell
how comes you need it unlocked? if its just to flash ROMs then HSPL2 can do the job for you and it won't invalidate your warranty as the new version provided two options
for example 1.42HSPL (unlocked) and 1.42SPL (original)
so you can change backwards and forwards in case you ever need to use your warranty.
if however you want it so that you can use it with a different operator maybe someone else here can help you
Click to expand...
Click to collapse
Try
www.unlock-now.com
If they can't do it nobody can and then you will have to wait until you IMEI gets on the database.
They unlocked mine in 13 mins.
I unlocked my T-Mobile UK HD2 with the service from eBay. A code was generated in 10mins!!! and it worked!
I had to wait a couple of weeks before buying the code as T-Mobile hadn't released the database (something like that).
Regards
muzens said:
I unlocked my T-Mobile UK HD2 with the service from eBay. A code was generated in 10mins!!! and it worked!
I had to wait a couple of weeks before buying the code as T-Mobile hadn't released the database (something like that).
Regards
Click to expand...
Click to collapse
WHICH service from Ebay? I USED like 7 of them I tried unlockology and also htc-unlocker which apparently are an authority when it comes to providing "unlock codes in minutes". I repeat that the main problem is that it is a 2010 model.
cgrec92 said:
sorry to hear that mate
tmobile uk here aswell
how comes you need it unlocked? if its just to flash ROMs then HSPL2 can do the job for you and it won't invalidate your warranty as the new version provided two options
for example 1.42HSPL (unlocked) and 1.42SPL (original)
so you can change backwards and forwards in case you ever need to use your warranty.
if however you want it so that you can use it with a different operator maybe someone else here can help you
Click to expand...
Click to collapse
I think I did not make myself clear. The mobile is LOCKED on T mobile UK. But I am overseas and there is no T Mobile over here.... so I need it SIM UNLOCKED (am I right? )
Secondly I am not quite sure that if I use HSPL2 I would REMOVE the Sim lock (am I correct again?)
Thanks
Alcatrazx said:
I think I did not make myself clear. The mobile is LOCKED on T mobile UK. But I am overseas and there is no T Mobile over here.... so I need it SIM UNLOCKED (am I right? )
Secondly I am not quite sure that if I use HSPL2 I would REMOVE the Sim lock (am I correct again?)
Thanks
Click to expand...
Click to collapse
Correct, HSPL has nothing to do with unlocking the phone. It will allow you to flash another ROM with another CID.
Doing so will not remove your sim lock, what you need to do is get an unlock code (which you have been trying to do)
Quite a few of the noobs seem to think that CID lock and SIM lock are the same thing!
Alcatrazx said:
I think I did not make myself clear. The mobile is LOCKED on T mobile UK. But I am overseas and there is no T Mobile over here.... so I need it SIM UNLOCKED (am I right? )
Secondly I am not quite sure that if I use HSPL2 I would REMOVE the Sim lock (am I correct again?)
Thanks
Click to expand...
Click to collapse
sorry i thought your issue was that you wanted to change rom, hence why i asked why you needed it
definitely try the link pa posted above.
hollinshead said:
Correct, HSPL has nothing to do with unlocking the phone. It will allow you to flash another ROM with another CID.
Doing so will not remove your sim lock, what you need to do is get an unlock code (which you have been trying to do)
Quite a few of the noobs seem to think that CID lock and SIM lock are the same thing!
Click to expand...
Click to collapse
I never implied that ...... I KNOW that they are different .... I was being sarcastic in my reply....
The thing I am not sure about is the CID locks. I know that SIM locks lock you onto a particular carrier... But am not too sure about CID locks. What I was led to understand from the various readings which I bumped into is that a CID lock restricts you onto some particular region. So for example people in Egypt encounter regional-related issues due to CID locks (for e.g GPS not working etc...)
Alcatrazx said:
I never implied that ...... I KNOW that they are different .... I was being sarcastic in my reply....
The thing I am not sure about is the CID locks. I know that SIM locks lock you onto a particular carrier... But am not too sure about CID locks. What I was led to understand from the various readings which I bumped into is that a CID lock restricts you onto some particular region. So for example people in Egypt encounter regional-related issues due to CID locks (for e.g GPS not working etc...)
Click to expand...
Click to collapse
if you want people to help you i suggest you stop being sarcastic
cgrec92 said:
if you want people to help you i suggest you stop being sarcastic
Click to expand...
Click to collapse
Of course I appreciate everyone's help! We misunderstood each other then cos you were mentioning the noobs and how they confuse CID with SIM etc etc....
I tried www.unlock-now.com by the way .... posted the reply hereunder....
.... here is what they had to say re the unlock code.....
cgrec92 said:
Posted by Unlock-Now Support (Staff) Date: 15-04-2010 16:04 EDT
Hello,
We've checked the log and it should arrive within the next 3-4 hours. We apologize for this delay.
Best Regards,
Unlock-Now Support Team
Click to expand...
Click to collapse
We'll see if they manage ... hopefully there will be something .... Was reading other threads ... apparently some people got some generated codes which caused them problems when they put in the phone ... it got "unlocked" in a way .... for a short period of time and after like a day or two something went funny .... Is this possible?
Alcatrazx said:
... apparently some people got some generated codes which caused them problems when they put in the phone ... it got "unlocked" in a way .... for a short period of time and after like a day or two something went funny .... Is this possible?
Click to expand...
Click to collapse
Asked this to the same service provider and they replied like so...
Posted by Unlock-Now Support (Staff) Date: 15-04-2010 16:20 EDT
We've been unlocking HD2 since it came out, never had such a problem. All our codes are genuine HTC factory codes, you shouldn't have problems with it.
Best Regards,
Unlock-Now Support Team
Click to expand...
Click to collapse
pa49 said:
Try
www.unlock-now.com
If they can't do it nobody can and then you will have to wait until you IMEI gets on the database.
They unlocked mine in 13 mins.
Click to expand...
Click to collapse
Many Thanks
So far these are the most promising service that I found.....
Alcatrazx said:
Dear all,
I was faced by an unexpected problem and I will try to relate this to you in this thread. I will also update this thread if i find a solution on how to resolve this issue so maybe I can avoid some head-scratching out there......
- I got an HD2 on T mobile UK was very happy to see it safe and sound home
- I didn't have a sim card in it ....
- booted it ......
- checked out the IMEI number
- Sent it to an IMEI unlock service from Ebay (one of the best)
- The day after, I received an email from the unlock service and guess what?
- NO unlock code! It's unavailable!
- Reason given ..... can't unlock because phone's IMEI is too new so we
so they don't have it in their database
- Didn't discourage myself and tried at least 5 different ones INCLUDING some really prominent sites out there (if you p.m. me will send you the address but I don't want to sound like I am doing some advert cos I am not...)
- 7 unlock services later...... I gave up..... The code is literally unknown and no sim unlock code seems to exist....
- T-Mobile simple told me that I need a 3 month contract to get the unlock code from them .... but the problem is I am outside the UK so that is not an option. Also 3 months not using this HD2 will simply make me go crazy.....
- Tried also HTC, quick reply (very quick indeed). To cut the long story shor I was told that their "universal unlock code" for all worldwide models WON't work on T mobile UK because the codes are changed by this carrier (grrrrrrrr... why?)
So I have to give up using an IMEI type of unlock. THERE MUST be some alternative way of doing it .....
Anyone could guide me on this please? Do I have to use HSPL2 to get rid of the sim lock (and the warranty?)
Thanks to all of you who contribute to this great community a better place......
Regards
Alcatraz
Click to expand...
Click to collapse
Best thing is to get it unlocked straight from the carrier T-Mobile them selves, its what i did it is guaranteed but may take about a week for them to sending you the unlock code.
iky10 said:
Best thing is to get it unlocked straight from the carrier T-Mobile them selves, its what i did it is guaranteed but may take about a week for them to sending you the unlock code.
Click to expand...
Click to collapse
T-mobile have given me unlock codes for an (HTC) Ameo and a Touch Diamond 2 and both failed. I had to wait nearly 4 weeks in each case and they simply refunded my payment and said that was all they could do! Great customer service!
My experience with unlock-now.com was unbelievably good and I can't speak highly enough of their service.
And no I'm not in their employ!
EDIT. My guess is our friend should have his unlock code by now!
pa49 said:
T-mobile have given me unlock codes for an (HTC) Ameo and a Touch Diamond 2 and both failed. I had to wait nearly 4 weeks in each case and they simply refunded my payment and said that was all they could do! Great customer service!
My experience with unlock-now.com was unbelievably good and I can't speak highly enough of their service.
And no I'm not in their employ!
EDIT. My guess is our friend should have his unlock code by now!
Click to expand...
Click to collapse
We have to pay to get the phone unlocked from t-mobile?
br4nd0nh347 said:
We have to pay to get the phone unlocked from t-mobile?
Click to expand...
Click to collapse
Yes you do, but, I don't know the current cost!
HTC's reply... RE generic unlock codes (factory ones)
Dear all
The fellow people at HTC told me the following RE "generic factory unlock codes......". They basically "DON'T exist" according to HTC Uk. They claim that when the network operator gets hold of the phones, they put in there own sim lock encryption... They do some other disastrous things as well .....such as mucking up the OS and removing apps.....
Dear Sir,
Thank you for contacting us. In regards to Unlocking, I can help you with that. Unfortunately HTC does not have unlocking codes as we supply to different networks, the devices we supply are customised by the network providers accordingly. Hence only the network provider can give you an unlocking code. Thank you for contacting HTC. Best regards, Herald B HTC
Click to expand...
Click to collapse
HOWEVER the unlocking service I'm using said the following .....
Posted by Unlock-Now Support (Staff) Date: 15-04-2010 16:20 EDT
We've been unlocking HD2 since it came out, never had such a problem. All our codes are genuine HTC factory codes, you shouldn't have problems with it.
Best Regards,
Unlock-Now Support Team
Click to expand...
Click to collapse
So basically they are implying that the htc unlock codes (the factory ones) EXIST... So who you reckon is saying the truth? For some funny reason I am thinking that it's the unlockers, and HTC customer care isn't saying the truth.....cos they wanna keep out of it....
[/QUOTE]
pa49 said:
T-mobile have given me unlock codes for an (HTC) Ameo and a Touch Diamond 2 and both failed. I had to wait nearly 4 weeks in each case and they simply refunded my payment and said that was all they could do! Great customer service!
My experience with unlock-now.com was unbelievably good and I can't speak highly enough of their service.
And no I'm not in their employ!
EDIT. My guess is our friend should have his unlock code by now!
Click to expand...
Click to collapse
Didn't geuss right re the 3-4 hours to retreive the code but .... you GUESSED RIGHT YUPEEEEEEE .... They found me the unlock code after 8 hours and 59mins from the time of payment ..... I just checked now so basically at around 6:34 AM of this morning
Many Thanks PA You're a genius www.unlock-now.com mean the business .... more expensive than the norm but definitely worth a try
Regards
A friend of mine has an x10 by vodafone. He recently bought it from their store. He also bought a unlockcode by vodafone (legal). So good, so far!
BUT - when he entered another simcard in the phone to start the unlockprocedure - he put in the pincode instead of the unlockcode. (he is not that technical). After 5 times of trying the phone is now locked for unlocking. One says the phone has now to be unlocked by software meyhod and can not be unlocked by code anymore.
Softwaremethod is not available. Can someone give me any advise how to handle to get the option back to put in the unlockcode again?!
flashing? anything else?
Take it back to the store and get them to do it, if they can't use a simple unlock code then I can't see them being any good with a software method.
sounds like its been accidentally locked you need a PUK key to unlock it ....(if its not stolen..not saying it is!) then the service provider should supply this PUK override code to allow you to change it to a more easiky remembered code
Walter_NL said:
He also bought a unlockcode by vodafone (legal).
Click to expand...
Click to collapse
May i ask where he bought this code? I also own a Vodafone locked X10 and would like to unlock it.
Walter_NL said:
A friend of mine has an x10 by vodafone. He recently bought it from their store. He also bought a unlockcode by vodafone (legal). So good, so far!
BUT - when he entered another simcard in the phone to start the unlockprocedure - he put in the pincode instead of the unlockcode. (he is not that technical). After 5 times of trying the phone is now locked for unlocking. One says the phone has now to be unlocked by software meyhod and can not be unlocked by code anymore.
Softwaremethod is not available. Can someone give me any advise how to handle to get the option back to put in the unlockcode again?!
flashing? anything else?
Click to expand...
Click to collapse
It sucks to see people having problems with unlocking their phones...but wait! here's you're lucky day Follow this thread: http://forum.xda-developers.com/showthread.php?t=731240&page=4 and go to post #38 and you'll find the answer. I was one of them who got the phone for a week, tried almost all of the online remote unlocking services and didn't work, bought the manufacturer's code and entered it too many times that the phone counter-blocked itself. Anyway...long story short, I was able to unlock my phone with HTCCode.com. I don't have anything to do with their website, but they were the only place that could unlock my phone, and trust me I had three other buddies from this forum that had the same problem but unlocked the phone with them. If you have any problems, pm and I'll try to help. You should read the thread I sent you first and you'll understand, but if you can't wait, click on the link on post #38 and talk to HTCCode directly. They are friendly and very helpful. Good luck buddy, give me feedback too
Hi, are you any idea to unlock my lg e900 optimus 7 buy in french with orange.
Orange need 80€ to said me the code.
Another possibility?
Wait 6 months if you can and call orange they will do it for free.
I unlock my LG on this site
You can find in google, try to search unlockallcellular.
I got an unlock code, but no instructions on how to use it. When I put a foreign SIM card in, it says "enter PIN". The code doesn't work here. It seems I have to enter a PIN before I can enter the unlock code, or something like that.
Confusing, usually putting another carrier's SIM card will prompt directly for the unlock code.
I just unlocked mine yesterday. You need to purchase an SP Unlock (not a sim unlock). I tried 3 different unlock types until I finally got the right one (the SP unlock).
Mercath said:
I got an unlock code, but no instructions on how to use it. When I put a foreign SIM card in, it says "enter PIN". The code doesn't work here. It seems I have to enter a PIN before I can enter the unlock code, or something like that.
Confusing, usually putting another carrier's SIM card will prompt directly for the unlock code.
Click to expand...
Click to collapse
The Enter PIN screen IS where you enter the SP unlock. Make sure you're purchasing the right unlock code. Most places will send you a SIM Unlock code when in fact what you need is a SP (Service Provider) Unlock code.
Can some of you put link so safe places to unlock LG Optimus 7?
Thanks!
Fastunlockusa.com
If you create an account, you can get the unlock for about $12 USD
kfernandes29 said:
Fastunlockusa.com
If you create an account, you can get the unlock for about $12 USD
Click to expand...
Click to collapse
Great! Thanks!
In Italy this Phone is sold by Vodafone but isn't locked for SP or SIM.
The only lock is present in MMS settings, but using the MFG application now i'have set H3G network settings and I'm receiving MMS.
bye
TheJackall
Necroman_AI said:
Great! Thanks!
Click to expand...
Click to collapse
Have you tried this yet? Did it work?
CyK1 said:
Have you tried this yet? Did it work?
Click to expand...
Click to collapse
Nop... I'm still collecting info about the phones since i haven't bought it yet... Today i played with the Omnia 7 and next i will play with HD7, Mozart and Optimus 7. I really liked the Omnia 7 and the screen is awesome, but LG have other advantages like much more apps available on LG market and we already know they are commited to adding even more! AS soons as i try them all i will choose the one
if your LG Optimus™ 7 need any of these codes
NCKCODE
NSCODE
SPCODE
CPCODE
SIMCODE
Then it can b find @theunlock
Grabbed my unlock from these guys, it took 2 hours and worked first try! Says for Telus, but I am sure they can do it for any carrier (and would refund if they couldn't, seems like a decent group for sure).
And yes, the "Enter PIN" is where you put in the unlock code, which is all numbers and quite long.
Edit: Well I can't post links. The eBay user is mobilexpresscanada where I got it from.
wm.andrew.wilson said:
Grabbed my unlock from these guys, it took 2 hours and worked first try! Says for Telus, but I am sure they can do it for any carrier (and would refund if they couldn't, seems like a decent group for sure).
And yes, the "Enter PIN" is where you put in the unlock code, which is all numbers and quite long.
Edit: Well I can't post links. The eBay user is mobilexpresscanada where I got it from.
Click to expand...
Click to collapse
Did you get it from their Ebay page? I got the unlock for $25 for my Optimus 7 from these guys, off their Ebay page, while they charge $40 on their site. Pretty good, and very fast indeed.
kfernandes29 said:
Fastunlockusa.com
If you create an account, you can get the unlock for about $12 USD
Click to expand...
Click to collapse
I got mine at this website.
$14.99 for a "LG Worldwide" code since my Optimus 7 is from Orange France. They sent me 5 codes and I got success with the first of those codes, the "NCK" one.
Mine is Telus. i put my friends pay as you go fido sim in. tried both the codes i was given. and they did not work. i double checked that i gae them the right IMEI . and i was extra carefull when i put the numbers in.
i replied to the place i got the code. saying they did not work. i want to attempt the first code again. but i do not want to hardlock my phone. does anybody know how many attempts you are allowed? is there any way to ever undo the attempts???? ever???
sadoway said:
Mine is Telus. i put my friends pay as you go fido sim in. tried both the codes i was given. and they did not work. i double checked that i gae them the right IMEI . and i was extra carefull when i put the numbers in.
i replied to the place i got the code. saying they did not work. i want to attempt the first code again. but i do not want to hardlock my phone. does anybody know how many attempts you are allowed? is there any way to ever undo the attempts???? ever???
Click to expand...
Click to collapse
pm me your imei and code
HI
I've tried paying a website and give them my IMEI.
I'm currently waiting for an answer and hope it will work
i have a vodafone ireland locked e900 anyone can unlock it?
Hi guys,
have an A501 from at&t currently in 3.2 and kernel 2.636.3 (stock) and need to unlock it. The key point is it aint prompt for unlock code when the non accepted sim card is inside. Only the message invalid sim. Have n one ran into this prob would gimme a clue?
Rgds,
antoniolcrd said:
Hi guys,
have an A501 from at&t currently in 3.2 and kernel 2.636.3 (stock) and need to unlock it. The key point is it aint prompt for unlock code when the non accepted sim card is inside. Only the message invalid sim. Have n one ran into this prob would gimme a clue?
Rgds,
Click to expand...
Click to collapse
Hello,
Unfortunately, the ATT 501 only has 3g when under an ATT network. There is no "unlock code" available, as they are generated by ATT based on the specific tablet's IME code. You will find this information on the Sim/Sd card cover along with serial number. Basically, they run the IME code in their generator, and it spits out the unlock code.
The bad thing, is that you have to deal with ATT Support several times, before they will give the unlock code.It's the only way to get it.
You can try Acer support, however, I believe they will eventually send you to ATT support. But you can start there.
Lately, ATT states the first time you e-mail them, that as of August 20, they no longer provided the unlock code. This is not true.
You have to e-mail them, several times. Always include your serial number and the IME code on that cover I told you about. Don't let them win.
But remember, always be nice to them, explain the situation, and I believe eventually they will give you the unlock code. Just remember, be nice and include the information with every e-mail. And if that doesn't work, ask them to "escalate" the issue to a higher person. This procedure has worked several times in the past, and may take a month. Just be calm about it.
Good luck to you.
MD
Moscow Desire said:
You can try Acer support, however, I believe they will eventually send you to ATT support. But you can start there.
Lately, ATT states the first time you e-mail them, that as of August 20, they no longer provided the unlock code. This is not true.
Click to expand...
Click to collapse
Hey Guys,
Moscow Desire - I read your other post about unlocking a501 couple months ago, it just took me a while before I got myself to write ACER an email. I pretty much anticipated the game of back and forth communication to unfold as you described, however at the beginning of this month I got the response that: "As of 8/21/12, AT&T will not be supplying the unlock codes for the A501 tablets. Therefore we will no longer be able to process your request." I just wrote them a second email to see how it will play out, as you mentioned earlier, persistence is probably the key here. On the other hand I figured that I’d start the process with AT&T since it's a slow one!!!
So, the question to anyone reading, do you guys have a direct customer support email to AT&T??? (one that actually works or one through/from which you communicated with AT&T)
Any additional info from anyone with experience or further down in the process is welcomed.
I'll keep an update on how things are progressing.
Thanks!
I have no Idea how to start but I will throw in whatever I have so far.
I ordered sim unlock from samsungsimunlock.com for $26 ($13 original price and $13 Pending Amount for Hard Locked phone). This morning I was provided the Unlock Code and an app called Network Unlock which looked like T-Mobile's device unlock app but was non functional. The instructions were clear, install the app and enter the unlock code when prompted, but only ended up with no Sim Unlock.
I checked Service Menu to find an option to enter Unlock Code but it was missing Phone Control menu option since T-Mobile restricted unlocks to their app.
Now I am wondering if I would be able to flash Verizon or ATT firmware and be able to enter the Unlock Code. I know people are still trying to figure out ways to install the firmware through Odin and no one has been successful so far. But I was just wondering if I would be able to change firmware to different carrier which has the option to enter unlock code.
Any replies or help would be really appreciated. And I can use my T-Mobile phone as test device if anyone has ideas.
You have to go through Tmobile's app if you have it locked to Tmobile's sim. Flashing another firmware may work but not guaranteed
Sent from my ZTE A2017U using Tapatalk
suyash1629 said:
I have no Idea how to start but I will throw in whatever I have so far.
I ordered sim unlock from samsungsimunlock.com for $26 ($13 original price and $13 Pending Amount for Hard Locked phone). This morning I was provided the Unlock Code and an app called Network Unlock which looked like T-Mobile's device unlock app but was non functional. The instructions were clear, install the app and enter the unlock code when prompted, but only ended up with no Sim Unlock.
Any replies or help would be really appreciated. And I can use my T-Mobile phone as test device if anyone has ideas.
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Click to collapse
Did you resolve this finally. Were you able unlock?
deltacharlie said:
Did you resolve this finally. Were you able unlock?
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Click to collapse
Nope
So even the paid services are not reliable ? Hope you got a refund.
suyash1629 said:
I have no Idea how to start but I will throw in whatever I have so far.
I ordered sim unlock from samsungsimunlock.com for $26 ($13 original price and $13 Pending Amount for Hard Locked phone). This morning I was provided the Unlock Code and an app called Network Unlock which looked like T-Mobile's device unlock app but was non functional. The instructions were clear, install the app and enter the unlock code when prompted, but only ended up with no Sim Unlock.
I checked Service Menu to find an option to enter Unlock Code but it was missing Phone Control menu option since T-Mobile restricted unlocks to their app.
Now I am wondering if I would be able to flash Verizon or ATT firmware and be able to enter the Unlock Code. I know people are still trying to figure out ways to install the firmware through Odin and no one has been successful so far. But I was just wondering if I would be able to change firmware to different carrier which has the option to enter unlock code.
Any replies or help would be really appreciated. And I can use my T-Mobile phone as test device if anyone has ideas.
Click to expand...
Click to collapse
I am facing the same problem...paid the $26.00 and got the code with the instructions. Followed everything and their app showed "Device is Permanently Unlocked" but when I tried another SIM card the phone showed that it was invalid and to use the T-Mobile unlock app
Working with the support people from samsungsimunlock.com right now but things don't look promising...
Did you reach out to samsungsimunlock.com or did you request a refund?
There code does not work at all and they are bs. I used blowfish unlocks and was able to get a code for the phone to be unlocked. The code works when you flash the rom for testing the phones. It accepts the code but when you reinstall the T-Mobile software the phone stays locked.
T-Mobile and there bul**** app... the app unlock server is down and I don't know if it will come back online. We will just have to wait for root and a unlock method
Just used the T-Mobile unlock app. It's been exactly 44 days since first use on the TMo network, so I gave it a shot. Easy peasy! Only needed a restart.
i just carried unlocked my s8+ from tmo,i send a message to T-force and they help me to unlock my phone in just 10 min,im from mexico and i bought it in brownsville tx
this site i explained to the after reading this and before ordering,they guaranteed me my phone will be unlocked which they failed to do ,now they dont reply to emails nor do they want to grant my refund requested
Sheon849 said:
There code does not work at all and they are bs. I used blowfish unlocks and was able to get a code for the phone to be unlocked. The code works when you flash the rom for testing the phones. It accepts the code but when you reinstall the T-Mobile software the phone stays locked.
T-Mobile and there bul**** app... the app unlock server is down and I don't know if it will come back online. We will just have to wait for root and a unlock method
Click to expand...
Click to collapse
Just curious but when you said the code works when you flashed the rom for testing, did you try and then flash another carrier's rom (like AT&T, Sprint, or Verizon) rather than re-install the T-mobile software? Was it able to pick up a signal after it accepted the code while you were not on the T-mobile firmware?
Sheon849 said:
There code does not work at all and they are bs. I used blowfish unlocks and was able to get a code for the phone to be unlocked. The code works when you flash the rom for testing the phones. It accepts the code but when you reinstall the T-Mobile software the phone stays locked.
Click to expand...
Click to collapse
Does that means if I flash another carrier's firmware phone will work? Or what do you mean by rom for testing?
via msl to unlock the phone by z3x box is no possible.
SamsungSimUnlock.com are a SCAM!!!
Dear XDA people looking to unlock your phones,
The post below, is just a copy of this post (ht tps://forum.xda-developers. com/showpost.php?p=73084963&postcount=117), but for convenience I've copied it here:
Do not, again, DO NOT use samsungsimunlock.com. They scam people into sending them codes. I was scammed out of $26. Their website states they refund the money if it doesn't work, they don't.
Here is what happens (I've broken it down in a number of steps):
1. You go to their website, and order an unlock code. It states that it is $13. Great. You then wait.
2. You receive this e-mail:
Dear xxxx,
we have checked your order and found that the Unlock Code for your Samsung phone is available in our 'High Range' database because your carrier has locked your phone with a highest level of encryption (almost all new models like s8/s8+ are hard locked)*and we have*to use a Special New 2017 Unlocking Tool (which cost more than normal)*to get the correct*unlock code for your hard locked*Samsung phone.
The final cost for unlocking your phone is*$26.00
Below are the details of your order:
Phone Model
Samsung Galaxy S8 (Vodafone_UK_server#2)
*
IMEI#
358793/08/000000/5
Paid Amount
$13.00
Pending Amount
$13.00
To finish the unlocking process for your Samsung phone*please click on this link*and pay additional $13.00 to make the total amount*$26.00
*
Kindly note:*the new price for the unlock code ($26.00) is still the lowest for your Samsung phone which is locked by the high level of encryption. We guarantee that you will not get official correct unlock code cheaper than this cost on any other website.
*
Thank you
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Click to collapse
3. You click the link, pay, then wait a few hours, and then you receive this e-mail:
Dear, xxxxxx
we have a very good news for you.
Vodafone_UK_SuperNew_2017_Server_#2*successfully generated official unlock code for your Samsung*phone.
Below you can find the details of your order,*your unlock code and step by step instructions:
Phone Model
Samsung Galaxy S8*(Vodafone_UK_server#2)
IMEI#
358793/08/161883/5
Unlock Code
91009421
Please follow the steps to unlock your Samsung phone:
First of all please make sure that your phone is on the stock factory firmware. This is very important. Unlock code will work correctly only on the stock factory firmware.
1 - Connect your phone (which you want to unlock) to wi-fi network
2 - Download and install on your phone official Network Unlock app: ht tp://tinyurl. com/hm7cp4g
3 - Power OFF the phone (long press on power button -> Power off)
4 - Pull out the*sim card from the phone*and*Switch ON the phone
5 - Make sure that your phone is connected to wi-fi network
6 - Open the app menu, find there*Network Unlock*app and run it
7 - Click 'Continue' button and wait until your phone will connect to server
8 - The phone will ask you to enter eight digit Sim Network Unlock Pin
9 - Enter the unlock code (which is written above), click 'Unlock' button and wait for result
10 - You will see the message "Device is Permanently Unlocked", do not close it, press the power button, choose 'Restart' and click 'OK'
Now your phone is unlocked and you can use it with any carrier sim card.
Thank you for using our service!
Best regards,
SamsungSimUnlock team
Click to expand...
Click to collapse
4. You download the app, enter the code, and it says that your phone is permanently unlocked. You are happy, restart the phone, enter new sim, and find out that the phone is not unlocked at all.
You find out that the app is just a dummy app, and it doesn't matter what code you enter, it always says that it's permanently unlocked. It never is.
5. You reply to them, tell them that the code is not working, and they stall with various e-mails.
Stalling e-mail one:
Dear customer,
*
we’ve got unlock code for your phone directly from Vodafone server and this code is
in 100% working condition, it`s official factory sim unlock code provided by official carrier employees.
Seems like the problem on your side. Here is some useful recommendations.
*
Very often unlock code is not working because our customers flashing on
their phones custom ROM`s which includes custom basebands. These
changes in the structure of the radio module (baseband) are not acceptable
to unlock and this may be the reason why our code is not working. So
please make sure that your phone using original stock ROM and original
baseband firmware and your phone never was modified before.
*
Also here is some helpful advises:
-Try to reset your phone to factory settings.
-Make sure that sim card is not locked by PIN or PUK code
-Make sure that sim card which you put in your phone is activated and has
positive amount
-Make sure that your phone was not lost or stolen before because IMEI may be blacklisted
-Contact a person who gave\sold you this phone and ask make sure that phone was not refubrished by manufacturer before.
*
Additionally please contact your network operator, the problem also may be
in the high level of lock encryption for your sim card. Please ask
your carrier to change the level of encryption to normal that`s will make an
unlock code compatible with the sim card which you trying to activate.
*
Which error your phone displaying after entering unlock code?
Click to expand...
Click to collapse
Stalling e-mail two:
Dear xxxx,*
can you please provide us screenshot of your phone current android version, baseband number and error which your phone is displaying after entering code.
Thank you
Click to expand...
Click to collapse
Stalling e-mail three:
Dear xxx,
we will send a request (with screenshots) directly to carrier technical support team, they will re-check your order.
Seems like your phone is locked by the highest level of encryption and that`s why you have an issues during unlocking process.
We will update you as soon as we will receive an response regarding your order from the carrier technical support.
Thank you for your patience.
Click to expand...
Click to collapse
Stalling e-mail four:
We will update you instantly as soon as we will get response from server
Click to expand...
Click to collapse
Stalling e-mail five:
Dear xxxx,
everything is fine, we have sent request to the official carrier technical team.
Their server is extra busy right now because they updating the databases, so some sort of delay may happen, this is normal process, please don’t worry.
So please can you wait a bit, we will update you as soon as we will get a response from carrier technical support.
Best regards
Click to expand...
Click to collapse
Stalling e-mail six:
Dear xxxx,
we have sent a request to carrier server,
it takes more time then usual, because of the very high traffic on their server and 10 hour
time difference. We will contact you as soon as we will receive an response regarding your order from official carrier support.
Please be patient, we are also waiting like you.
Thank you
Click to expand...
Click to collapse
Stalling e-mail seven (after which I requested a refund for a second time):
Dear customer,
We will send a request to carrier server regarding aprox. delivery time and as soon as they will answer us, we will forward this information directly to your email address.
You know, all requests are official and they all are coming directly from carrier server, so we are also waiting like you and like all other services. So please don`t worry, this is simple delay, just need to wait a bit until database will be updated.
Best regards
Click to expand...
Click to collapse
Stalling e-mail eight (still no refund):
Dear xxxx,*
no problem, if don`t need a code anymore, we will send a request to carrier server, they will cancel your order and will start refund process.
Please provide us screenshot with error which your phone is displaying after entering code (it will needed as proof for our supplier)
Click to expand...
Click to collapse
All this time, I've complied with their requests for screenshots and stuff. So, after eight e-mails, it's easy to conclude that this is just a tactic.
I waited more than two weeks for them to comply with the refund. They haven't.
6. You go on XDA forums to warn other users not to use them, because this is the place where I found that site, which was probably plugged by the scammers themselves.
7. Find another reputable Unlock code provider.
Ultimately I did find a website, and they sent me a code which worked flawlessly. I'm not stating which one it is, so that this post doesn't seem like it's from someone trying to promote a website.
So, there you have it folks. I have an unlocked phone, but my back account is $26 lighter.
If you have $26 that is just itching to leave your bank account, donate it, or buy some random person some flowers. Do not use samsungsimunlock.com
I will update this post if I hear back from SamsungSimUnlock.com
I got scammed too...
Any chance you can PM me the URL of the site that worked for you?
I've been waiting 4 weeks now for a working code from samsungimunlock.com after also paying $26....
These guys are seriously scammy....
samsungsimunlock said:
Dear XDA people looking to unlock your phones,
The post below, is just a copy of this post (ht tps://forum.xda-developers. com/showpost.php?p=73084963&postcount=117), but for convenience I've copied it here:
Do not, again, DO NOT use samsungsimunlock.com. They scam people into sending them codes. I was scammed out of $26. Their website states they refund the money if it doesn't work, they don't.
Here is what happens (I've broken it down in a number of steps):
1. You go to their website, and order an unlock code. It states that it is $13. Great. You then wait.
2. You receive this e-mail:
3. You click the link, pay, then wait a few hours, and then you receive this e-mail:
4. You download the app, enter the code, and it says that your phone is permanently unlocked. You are happy, restart the phone, enter new sim, and find out that the phone is not unlocked at all.
You find out that the app is just a dummy app, and it doesn't matter what code you enter, it always says that it's permanently unlocked. It never is.
5. You reply to them, tell them that the code is not working, and they stall with various e-mails.
Stalling e-mail one:
Stalling e-mail two:
Stalling e-mail three:
Stalling e-mail four:
Stalling e-mail five:
Stalling e-mail six:
Stalling e-mail seven (after which I requested a refund for a second time):
Stalling e-mail eight (still no refund):
All this time, I've complied with their requests for screenshots and stuff. So, after eight e-mails, it's easy to conclude that this is just a tactic.
I waited more than two weeks for them to comply with the refund. They haven't.
6. You go on XDA forums to warn other users not to use them, because this is the place where I found that site, which was probably plugged by the scammers themselves.
7. Find another reputable Unlock code provider.
Ultimately I did find a website, and they sent me a code which worked flawlessly. I'm not stating which one it is, so that this post doesn't seem like it's from someone trying to promote a website.
So, there you have it folks. I have an unlocked phone, but my back account is $26 lighter.
If you have $26 that is just itching to leave your bank account, donate it, or buy some random person some flowers. Do not use samsungsimunlock.com
I will update this post if I hear back from SamsungSimUnlock.com
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Click to collapse
Why would flashing another carriers firmware do anything?
Did you put in a non T-Mobile mobile sim? If so were you prompted to enter an unlock code?
Hey peeps,
loaded the unlocked firmware onto the phone, so far so good, its now asking for an unlock code, which is what I want. Any recommendations for a reputable seller?
I've come from tmo where you're supposed to use the app, but if what Sheon849 says is correct, should be able to unlock with a code now...
Any suggestions welcome!
tf22 said:
Any chance you can PM me the URL of the site that worked for you?
I've been waiting 4 weeks now for a working code from samsungimunlock.com after also paying $26....
These guys are seriously scammy....
Click to expand...
Click to collapse
i dont know how much they bribe the moderators, or some of the moderators own that site, that is why it is all over xda. stay away
gentlemann said:
i dont know how much they bribe the moderators, or some of the moderators own that site, that is why it is all over xda. stay away
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Click to collapse
Umm none we at every chance try to shut them down There services are not allowed on Xda but normal members keep posting them back up