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Went to a sprint store (appointment) and they told me that when I am connected via wifi at home, it will not be able to receive text notification and will not be able to see my picture (I have the download button showing but will not open the picture when I click on it). So this means, that when I have wifi connection at home, that disables the 3G connection that I have thus not seeing the Sprint's server where the text are delivered. Aren't the text messages via the 3G or 4G connectivity on the phone. So my wifi connection will not allow the 3G connection on the phone. I tested sending a picture message from my Epic to my Tilt2 (AT&T) windows phone with the same wifi connection and I get the notification and I have to click on the icon to display the picture with no problem. But the epic as I have explained earlier, will give me no notification, it gives me a download button when I open up the text message - but will not do anything at all - not opening the picture. when I disable my wifi - no problem
I need to test this, because if it's true thats bull****, I have Wifi at home on all the time. Heck if Sprint is going to start capping the unlimited plans, why force us to use 3G at all times when there's wifi available? testing this...
yea you're correct, it shows the button if you go into the messages, but it wont notify or let you download it, it says failed. Thats garbage.
Thanks Six-Duece and so I am not the only one. Somehow, if you are connected via wifi, the 3G or even 4G (data connection) is somehow disabled.
Thanks once again.. I am going to return my phone since I am still within the 30-days.
and I notieced even here in Vegas that 4G connection is so flaky and always reverts back to 3G and I pay $10 for something that is not used.
Maybe one day, when 4G connectivitiy is much more stable, then the $120/yr would be worth it. $120 is not joke nowadays
This is a problem for me also. People have told me it has something to do with sprint/android users, which I dont see how thats the case when I have been with sprint for over 3 years now and this is the only phone that has happened to me on.
I have owned the HTC EVO, Touch Pro, Touch Diamond, and Palm Pre on Sprint's network and non had made me turn wifi off in order to recieve pictures. (HTC EVO = Android device)..
Also it seems to let me SEND pictures with wifi on just not RECIEVE.. It sucks & hope someone will figure out a way to get by this non-sense.
yea this could be a deal breaker for me, I think I will weigh my options and decide if I want to keep hanging on to this or say screw it. It bothers me because it makes no sense.
Typically the way things works is like this, calls and text go over the voice network (or on 1x), so you can be disconnected from 3G and still send and receive plain sms.
Now MMS are sent and received (downloaded) over the data network, either 1xrtt or 3G EVDO. Whether you're on wifi or not shouldn't matter as long as you're connected to the cell network.
The issue with the Epic seems to be that if you're connected to wifi it seems to disconnect from the data network (either to save battery or for some other reason INSTEAD OF KEEPING A DORMANT CONNECTION TO THE DATA NETWORK) and as such MMS can't be downloaded or fail to.
Now I don't receive a lot of MMS so I've never really been affected by this enough to annoy me but I can say that other Sprint phones I've had with wifi do receive MMS even on wifi because I assume they keep a dormant connection to the 3G network.
Either way, for heavy MMS folks who conncet to wifi a lot this must be annoying.
Just one more bug we need to alert Samsung and Sprint to for a furure fix. It might be a bug or the phone was just designed that way for some reason.
i will have to try that this is bs
if they wont do anything i may have to get an evo instead but i wish not to have to
The reason I brought this up, is because I connect wifi most of the time (at work and at home), and family sends a lot of picture messages. So this is a big issue for me especially since you don't receive any notification.
Maybe if they fix this issue then I might go back, since I am still in the 30-day return guarantee. I will be monitoring this thread.
Thanks for all for testing and confirming my problem.
Hi,
Has anybody of you who had the same problem as I did, has this issue been addressed and fixed now..
Thank you for taking the time to respond back
I just noticed that my mms pictures are now downloading when on wifi. Maybe Sprint quietly fixed this bug? Anyone else notice the change?
Sent from my SPH-D700 using XDA App
sryans2004 said:
This is a problem for me also. People have told me it has something to do with sprint/android users, which I dont see how thats the case when I have been with sprint for over 3 years now and this is the only phone that has happened to me on.
I have owned the HTC EVO, Touch Pro, Touch Diamond, and Palm Pre on Sprint's network and non had made me turn wifi off in order to recieve pictures. (HTC EVO = Android device)..
Also it seems to let me SEND pictures with wifi on just not RECIEVE.. It sucks & hope someone will figure out a way to get by this non-sense.
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Click to collapse
It was a problem with the hero. Its not exclusive to theepic. Apparently it has something to do with adroid
Sent from my SPH-D700 using XDA App
No problems here. Just tested on my epic, wifes Evo, and my old Hero. Everythings working fine over wifi regarding mms. I wilk say tho that the Hero and Evo received the mms withing a minute, while my Epic didnt for about 8 minutes.
Sent from my SPH-D700 using XDA App
Has anyone been having issues with the G2 Data? This morning and another morning this week my data failed, I tried going into airplane mode then restarting the phone completely still no signal and no cell signal either. My friend has a hacked and unlocked iPhone and his is working fine so I know its not a network issue with the towers... As well another co-worker has a myTouch 3g with no reported issues. Thankfully I have a wifi signal here at work.
Sent from my T-Mobile G2 using XDA App
That unlocked iPhone your buddy is using is EDGE only, obviously. That's going to give a better connection inside. Try running 2G only mode next time you get that issue.
I bet it was just a brief network outage in your area. It happens sometimes.
Not brief if it's a network outage... my connection is still gone... both my friends have theirs and one is on a myTouch 3g...
Sent from my T-Mobile G2 using XDA App
I do have occasional data connectivity issues, however, not that severe. Just your (what seems to be) typical "arrow stuck in the up position" issue.
Sent from my T-Mobile G2 using Tapatalk
jloescher2010 said:
Not brief if it's a network outage... my connection is still gone... both my friends have theirs and one is on a myTouch 3g...
Sent from my T-Mobile G2 using XDA App
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Sounds like you have a problem then. I haven't experienced that on my G2 yet. My N1 forever had data connectivity issues.
Are you using the new simcard that possibly came with your G2? I have no idea if that makes a difference, but just asking...
Call T-Mobile and see what's up. Maybe they can refresh you on the network.
800-937-8997
Say "english" at the first prompt and "representative" at the next prompt to skip to a live person.
Good luck.
Thanks Sean.
Sent from my T-Mobile G2 using XDA App
Tmo has been having issues, there are several reports of this and all my demo phones are unable to get online(though regular signal is fine) I would call care to let them know you are having issues too, ask them to make a ticket and/or send an engineer
Sent from my T-Mobile myTouch 3G Slide using XDA App
I had to exchange a couple until I got one with a solid 3G connection. Previous G2's had no connection or were in Edge 90% of the time.
Nothing wild here.
It seems to work as its supposed to.
Would love to see mine switch to 3G. Been on Edge 100% since I got it Tuesday. Advertised in a soled 3G area, but no luck. T-Mo CS politely told me I will love Edge. Will be switching to Sprint Epic if nothing changes in next few days.
Mine does that too. I have to restart it.
Wonder if the supposed OTA-vapor new radio will fix that.
I've been having data issues too, seems like it has to do with how my phone is held (HTC antennagate?) I hope the mythical OTA comes with a radio fix (if that is the cause) and/or a vorpal blade....
Sent from my T-Mobile G2 using XDA App
I have a ticket open with tmobile about my data issues.
I'll have my phone on the desk and it'll have 1 or 2 bars of H and then I'll pick it up and its goes to G then to E then to nothing. Its worse when I open the keyboard.
I love this phone so much I hope its just a software fix. Is the OTA going to have radio fixes?
phazedplasma said:
I have a ticket open with tmobile about my data issues.
I'll have my phone on the desk and it'll have 1 or 2 bars of H and then I'll pick it up and its goes to G then to E then to nothing. Its worse when I open the keyboard.
I love this phone so much I hope its just a software fix. Is the OTA going to have radio fixes?
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Click to collapse
Exact same problem here. It's so frustrating. I've already exchanged it once and spent an hour on the phone with tech support. If it keeps up, I don't know what I'm going to do.
I am not liking the data issues.... I love the phone besides.
Fixed with a soft reset but that has to change...
There are a bunch of us with signal issues. I live in Vegas where we have great HSPA+ coverage and Im still getting a lot of issues even with 3G, that I didnt have with my Nexus One.
Check out the thread on the T-Mobile Forums. (I cant post the link since Im new here )
My issues are simply the phone works one min then the next there is ZERO signal, if I dont move but restart the phone I have full signal again. Some times the signal comes back on its own then other times it doesnt and I have missed calls after the restart.
I bought my dad a G2 as well (upgraded him from his G1) for his birthday, and he is having similar issues. I went into my local t-mobile store and they replaced the sim card 2x now and that didnt help. What I did find that helps is that if you set it 2G mode the phones seems to work fine. This is a temp fix but its retarded that T-Mobile's fastest phone is being forced to run in 2G mode.
I hope someone on here can figure out the issue or t-mobile comes out with a OTA fix asap.
Wow, the rep just tried to tell me I live in an area that is only covered by edge. I asked why I've had 3g hooked on my phones for the past 2 years and why my girlfriends phone says 3g. She then said I was wrong and she didn't know why the last rep told me I was suppose to have 3g. She then directed me to the coverage map where I pointed out to her how wrong she was.
....and she's a PDA specialist.
What upset me was how she was trying to convince me I lived in an area where 3G was not available. Despite having had 3G at this location for years. I told her I'd just call back tomorrow.
Edit: She must be on drugs, I see that I'm back on 3G.
The rep on the T-Mobile forums is asking you to PM them your info:
Hi everybody!
If you are experiencing this, we would like to hear from you. Please send me a PM with a few details. The location information requested is particularly important.
(Do not post your private information here in public.)
1. Describe your signal indicators when things are working well. For example, "Full signal with an H."
2. Describe your signal indicators when you are experiencing the issues in question (No signal, one bar, E, G, etc).
3. Provide a location where you are experiencing issues (city, state, zip code)
•Are you aware of other T-Mobile phones experiencing or not experiencing these issues at the same location?
•Are you indoors or outdoors when you are experiencing the issues in question?
4. Provide a location where things are working well, if available. (city, state, zip code)
5. The T-Mobile phone number in question.
Thank you!
-Dominic
Moderator, T-Mobile Forums
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forums.t-mobile.com /t5/T-Mobile-G2/Reception-problems-with-G2/m-p/515891#M16090
I've had prevalent connection issues as well. For me, turning off Bluetooth and WiFi fixed the issues and I was able to get data via mobile network again. Bluetooth seems to be the main offender.
This exact thing used to happen with my N1, and this was fixed with rooted builds (Cyanogen/Enomther) from what I saw...... *grumble*
Sorry to resurrect such an old thread here, but I'm having data issues today in the Chicagoland area. Anyone else having problems?
I first thought it was an issue with the latest CM7 nightly I flashed last night, so this morning I reverted back to CM6.1.1 and still having problems with data. It shows I have 3G/H and strong voice signal, but no data is coming/going. When I reverted back to CM6.1.1 I did a complete wipe and then nandroid restore.
Thoughts?
I have an HTC hd2 running nand android. Every thing works great. Added the apn for t-mobile and apn for mms. Now it gets goofy on edge. When I make a call the phone will freeze and will ask to force close or the call will go through but it will sound real bad where you can not understand what they are saying. Every thing else works on the edge. Text works the data works. Is there any thing I can do to fix this. I wouldnt mind a new Rom. Can some one give me a link to a good Rom. One that dosent have tethering issues or any other problems. Thanks for the help. I just can't find my problem any where.
I'm currently using mdj's gingerbread 2.6 it works great for me no issues what so ever plus because its being so heavily used you can find a lot of help if you were to have any issues.
Sent from my HTC HD2 using XDA App
Since the last two or three updates within CM builds, I cannot receive MMS from my friend on the sprint network, I am on Tmobile.
I simply receive the message with an attachment that cannot be downloaded. every time I click the download button it tries to retrieve the file and fails
I can receive MMS from myself and it hasn't solved the problem
the apns seem like they have had no direct changes, is something to do with my friends phone more likely or is there a cause for this? tomorrow I will try to have someone on tmobile send me an mms to see if results are different.
need some kind of answer!!! preeeezee
recently gathered info leads me to the suggestion that it is 2.3.4 itself causing this issue, as there is a whole new box called "APN Protocol" in our APN edit menu. Haven't ascertained if there is an actual fix besides downgrading to an older build.
I am having this same exact problem. I know you haven't gotten and answer and it's been a while since you posted on this topic but i didn't want to get yelled at to "use the search feature"
no one seems to have the answer. i get mms from my sister (blackberry) and mom on Verizon. (my mom doesn't even have a smart phone) but my girlfriend with her blackberry on sprint wont come through. It shows the "download" button and it fails every time i click on it.
I haven't tried iphone users yet but seems the problem is carrier specific with my phone not playing nice with others.
I am running the latest cm7 nightly build on mytouch 3g slide from t-mobile. And using the stock message app to send and receive.
(please don't tell me to use handcent or anything of the sort, i'd like an answer to THIS problem, not just a work around)
please someone help!??
Did you try changing the User Agent in the messaging app settings and seeing if it helped?
yeah, actually tried them all. I believe thats only for sending mms so the receiving phone thinks its coming form another type of device. as far as receiving mms, no luck man
on 2.3.4 ive narrowed it down to I cannot receive MMS messages from iPhones on att or verizon. Anyone else who sends me one I am able to download.
Going back to rom in my signature
hmmm, interesting cause i can verify i get from Verizon but not Sprint. And we both have t-mobile, as far as i can see
Just wish the problem was more uniform so that it would be easier to narrow down the problem
im having the same problem with SIMPLE Mobile. it seems i can send to myself and recieve from ALL GSM carriers but CDMA carriers IE. sprint, verizon, metro pcs, do not work i can click download button till im blue in the face and they wont download...any ideas??
I fixed it, or rather it fixed itself. I backed up angry birds data (the only data that matters, otherwise my girlfriend yells at me that she has to start all over AGAIN lol) using titanium. I did a full wipe, data, davlik and cache. Then installed (at the time) the latest nightly, cm7 nightly 78. Automagically fixed, at least the people I tested (including my girlfriends, which was the initial problem) restored angry birds data and donezo. Tell me if it works for you.
My phone works every but at home, I can't make a call or send a text from home. If I'm anywhere else it works fine. I can't seem to be able talk to the tower, if i use the open signal app it sees the tower and acts like I'm connected.
I'm running CM 7.1.0 speedy, I updated to 7.2 but had issues so i downgraded but that was weeks ago and it worked fine afterdown grageding.
It stopped working on 7-4, I live in the detorit area.
anybody run in to this before or know how to fix it???
*****updated
upgraded the radio, still no luck, flashed back to the stock ROM and still not working after updating the PRL. Called Sprint and the tech had me go though a bunch of resets and reprogramming. He still could not get it to work.
He said there was a issue at thee tower and they were working on it. He finally gave me a $15 credit on the account.
Is there a way to make you phone connect to a different tower?
You can force it to roam.
I believe the setting is under mobile network.
Its usually set to automatic, home is sprint network I believe, and I forgot what the other one is, but that one is roaming.
If you continue to have bad service at home, call Sprint. Then explain what's going on, and remind them that no service at home is grounds for being able to legally break contract. They will most likely offer you an AirWave. Just make sure it's free of charge. Lastly when you call make sure your on a Sense Rom.
TEAM MiK
MikROMs Since 3/13/11
I forgot to mention that my wife has the same phone an is setup the same. She has had no problem and my mother in-law has the same problem i do and she is running the stock ROM.
buddha112572 said:
I forgot to mention that my wife has the same phone an is setup the same. She has had no problem and my mother in-law has the same problem i do and she is running the stock ROM.
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Do a Nand of your current Rom. Then flash a Sense Rom, update PRL / Profile. See if that resolves the issue. If not call Sprint while your still on a Sense Rom. Ask them to reset your Data / Profile on their end.
prboy1969 said:
Do a Nand of your current Rom. Then flash a Sense Rom, update PRL / Profile. See if that resolves the issue. If not call Sprint while your still on a Sense Rom. Ask them to reset your Data / Profile on their end.
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Click to collapse
I booted my sense rom (the one on rom manager) yesterday on bootmanager to update my prl/profile and it worked great.
Sent from my HTC Evo Shift using xda premium
sparksco said:
I booted my sense rom (the one on rom manager) yesterday on bootmanager to update my prl/profile and it worked great.
Sent from my HTC Evo Shift using xda premium
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Yes I know your Sense Rom runs with Zero issues, I have tried it . But he has some other weirdness going on.
I have three different people at Sprint reset my profile, none of it worked. I called on they way home and they are sending me the Air Wave, it is suppose to be free; we will see.
Oddly enough it was worked since I got home, I'm sure it will be out again in the morning. the thing about this problem I don't get is that it isn't just my phone acting up, it's almost like someone is hijacking the signal or cloned my phone or something and the network will not let two phones exist on the same number or address or what ever you want to call it.
Well I'm glad they're at the very least sending you an AirWave. Yes it's supposed to be free if your signal is non-existent at your home. The reason they do that is to keep you as a customer. Just keep an eye on your Bill . As for your phone being cloned, well it's possible. But very unlikely. If someone did it they would need access to your device for a good bit of time. I just noticed your in Detroit . How the hell are you having this issue in Detroit ???
I'm really not sure how one phone will work and one won't. I also really don't get how my phoe won't work since I'm less than a 1/2 mile from the closest tower, according to the Open signal app.
My house is aluminum sided, so I don't know if that is wreaking havoc on the new devices or not. I had a issue in the last year where my wireless router would drop out and I would lose connection with it. After repeat service calls I finally got a tech out that knew what he was doing and sugested that I switch routers or channels. After scanning for wifi for a few days I picked up on about 3 other people being on the same channel. I changed the channel and the problem went away.