Database Users

Touch screen broke

Hi! I Love ( D ) my TD2... to bad my touch screen broke already (2 months after purchase) without dropping it or whatever.. Screen and phone works normal.
Im just curious if there are other people having this problem jet?
Do you guys think im f*ck'd? or does htc replace touchscreens within warranty?
if not; Does anybody know what the costs may be for replacing a touchscreen? And is it possible to replace only the touchscreen or must the whole screen be replaced?
A lot of questions , i know.. hope someone can give me answers.
Thank you!

new screen
see here, a similar discussion: http://forum.xda-developers.com/showthread.php?t=537654
if the screen broke and it was not your fault, warranty should cover that ... it seems that buying a new screen and putting it is easy ...

thnx for reply georgeono! guess i'll try warranty first.

same here...touch screen cannot sense any form of touch

Hm.. to bad man. when i put my phone under a bright lamp or in the sun i can see some kind of liquid under the screen(so i know its definitely broke..), same at yours? did you contact warranty jet?
i guess the screen is just not that strong, cause i have treated this phone much much better then my old htc touch and that touchscreen is still working..

my batt went flat...
I go home and charge it..
before full charge, I sms and it is not working anymore..
Soft reset or hard reset no use..
Next day, I see the "liquid" screen under sunlight...
I also take care of it well as this is my first pda and most expensive hp i ever bought...
Going to sent in on this coming thursday...
How about ur warranty, void or consider under warranty??

havent found time jet to send it in but i'll send it tomorrow so i'll let you know. .

I have had the same problem. I sent it back last Friday and have had notification on Monday that it arrived at HTC, but the tracking details they gave me don't seem to do anything. They say it'll be 5 to 10 working days before I get it back.
The engineer on the phone pretty much straight away described the problem as 'LCD Leak' and that was also stated on the postage label they sent through to me.
I found a short term fix for the problem before i sent it off: When you see the touch screen has the patch of liquid inside, use a piece of sellotape or other sticky tape and gently pull the touchscreen outwards away from the phone and it becomes usable again as long as no fluid is touching the screen any longer.
Hope this makes sense.
edit: I got my phone back and the same problem was still occurring - it looked like they had simply take taken the screen off and put it back on again. It has gone back again, but hopefully this time they will actually look at it.

hm i tried your fix but it didnt work for me ..thnx for the tip anyway!

Same like here I think:
http://forum.xda-developers.com/showthread.php?t=522813
I had to sent it back for a repair. Right now my repaired phone starts to get the problem again

kaas11 said:
Hm.. to bad man. when i put my phone under a bright lamp or in the sun i can see some kind of liquid under the screen(so i know its definitely broke..), same at yours? did you contact warranty jet?
i guess the screen is just not that strong, cause i have treated this phone much much better then my old htc touch and that touchscreen is still working..
Click to expand...
Click to collapse
i had the same problem and i can tell you this is caused by too much pressure on the screen. it seems the screen does fall into the phonecase and therefore free itself from the glass. take care with that phone in the pocket!! also the manual says, take out the phone of the pocket when you sit down!! i was shocked when i read that... i mean.. wtf.. what is the idea of a mobile phone which you cant have in your pocket???

haha , and they used to call it a pocket pc! too bad i havent read the manual BEFORE i bought this fragile peace of sh..

kaas11 said:
haha , and they used to call it a pocket pc! too bad i havent read the manual BEFORE i bought this fragile peace of sh..
Click to expand...
Click to collapse
Your just a very unlucky man...
I really love my TD2 and it's working as it should be.
I do not use a case and have it just "naked" in my pocket (without keys and other stuff in my pocket) and its no problem, no scratch...
And i don't call it fragile, ok... it can break easier than a rock in your pockey but still..... I don't know how your TD2 is but mine cant bend a 1/2 mm, it's pretty though.

Phone fixed.... For now
I have received my phone back after a second trip back to HTC and it appears that they have replaced the whole frontage of the phone as a tiny scuff on the metal bit and a miniscule scratch on the screen have gone. The internals of the phone are the same as it has the same serial number and IMEI number.
Its all working so far, I've had no evidence of the fluid in the screen as yet and hope not to again!
Send it back and it will be mended eventually!

Had a similar problem, after 20 days the display broke (not on the surface but under it) because of...who knows, maybe direct sunlight since it was on the seat of my car.
Now, after reading the post, I see it's not a singular problem but also other lucky customers are dealing with it.
The real problem is HTC service. I contacted HTC Italy and they told me to take the PDA to a collection point along with a letter describing what happened since I asked for the warranty cover. After 20 days they told me I have to pay 126€ to repair my D2 because the service decided that it was due to my manomission (aka : you have lied to us). After some enraged mails I sent to them, they replied me I should contact HTC in UK to have the warranty. I decided to pay to have my phone back quickly but until yesterday no answer.
Today I sent another email and HTC replied telling me that the service center is closed for holidays until 24th...
I let you imagine how disappointed I am with HTC and they call it HTC Service Excellence.
Ok, it was my fault...I knew I had to buy the spare part on my own and change the LCD but I trusted the HTC name...big big big mistake!
Just consider those experiences in case you think to send your phone back to HTC service...I will never do this again!
Thank you guys, now I know for sure it was not my fault.

I have my TD2 now 3 month and I recognize the problem others mention. Although this problem is a fault, the system is not broken.
When the phone blocks, look for the "liquid" below the screen. It can be very small to fingertip size. The screen is not broken but the touch screen sticks to the display screen. It occurs by applying some force while using the touch screen. Of course this should not happen but it locks the phone or results in unpredictable touch inputs. IT IS NOT BROKEN.
It can be easily solved. Just wipe, with some pressure, with your thumb over the touch screen starting from well below till above the affected area. The touch screen detaches from the display screen and everything works again.
The solution would be a mod by HTC to prevent the two screen from sticking together.
I hope this helps by preventing people to send their phone back and foreward unnescessary.

Just send in my TD2 today for the same reason. Hope they wont simply "lift the surface up" and send it back to me.

repaired!
i had to wait a long time, but i got a message today that the phone is repaired within the warranty by an external repair service. Hopefully the problem is solved now, but im very glad to hear its not gonna cost me 200 euro's or so!
for the dutch : ondanks alle slechte verhalen over dynafix (volgens mij de gebruikelijke repair service voor een htc telefoon in nederland) is het toestel gewoon gerepareerd zonder onzin over drukschade etc. !

update
got my phone back yesterday , in fact they replaced my old phone with a brand new one! Totally free of costs. So i'm a total htc fan again!

kaas11 said:
got my phone back yesterday , in fact they replaced my old phone with a brand new one! Totally free of costs. So i'm a total htc fan again!
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Click to collapse
Are you sure it's new? I thought they replaced mine as well (after a LOT of phone calls and hassle), but the serial number is still the same.
The counters had been reset, so at first I thought it was a brand new one...

New HTC HD2 Awesome... But...

I have just bought and HD2 off of ebay last week and the phone has been great aside from one major issue. The upper right hand part of the screen seems to have black light issues (where the time is on windows mobile ).. Anyone seen this in there hd2? Should I call htc and try to get the phone replaced or??? The issue only seems to be really noticable on black screens like when a game is loading. Please see these pictures.. Sorry i took them with another phone so they are not the greatest. Thanks for any help.

Sry mate, can`t see nothing in them pics

Yeah, difficult to make out, but if I can see what I think I can see when I shrink the images down, it does look pretty bad.
I suppose it's your call, if it all works okay, but I'd send that back for repair straight away.

It looks as if the LCD hasn't been seated properly during manufacture. I'd suggest asking for a warranty replacement from your supplier.

Maybe you should contact the ebay seller.

'Splodge' on screen

Splodge, was the only way I could describe it...take a look at the attached photo.
I'm certain I have seen someone else post this before.
It just happened randomly! Was fine all day yesterday, then picked my phone up to answer it last night, and after the phone call had ended I saw this on the screen...
Touch screen still works, and you can still see underneath it, its less visible when the back light is on. Of course when it's off, you can see the effect it has!
So...what is it? Easily fixed or what?
Like I said, I'm sure I have seen this posted by someone else before...

Hehe... nice one. It will most likely disappear if you gently pull the glass with a suction cup.
Brgds... /Tubgirl

Suction cup thing works but then it comes back.
HTC said it would be out of warrenty :S and they would have to look at it first.
O2 however, said if its in warrenty (which it is) then they will get it repaired and supply a courtesy handset while they have it.

i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr

Some background info on the topic: http://en.wikipedia.org/wiki/Newton's_rings

greg1fraser said:
i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr
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Click to collapse
interesting, well I'm taking it to the O2 store next week, so will see what they say, will keep the email i had off them saying they will as backup!
It has reduced in size, but still has the rainbow pattern in the middle.

I had a similar screen problem however it didnt look anywhere near as bad as yours. Mine had slight discolouration mostly noticable on white backgrounds. Pressing the screen a little bit harder than normal created the sort of effect you get when pressing the screen of a calculator (dont know what to call it) I took mine to the o2 shop with a different fault and also mentioned this fault. I got it back 6 days later but they hadnt fixed the screen problem. I sent it off again then and there and 6 days later i got a new phone.

O2 now have my HD2
Been given a nasty old Nokia phone as a temp...forgot how small some screens are...lol
should take 7-10 days they said...so fingers crossed...

Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?

I've had the same with my HD2.
They fixed it for me (new screen)

Don001 said:
Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?
Click to expand...
Click to collapse
Get hold of a replacement screen and do it yourself??

MalekoUK said:
Get hold of a replacement screen and do it yourself??
Click to expand...
Click to collapse
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?

Don001 said:
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?
Click to expand...
Click to collapse
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.

I had a smaller of these newton rings at the center. Much smaller than yours.
Suddenly one day it disappeared.
It was during summer and I thought it was probably because of the heat.

MalekoUK said:
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.
Click to expand...
Click to collapse
Interesting, he did always complain about his battery overheating or when on a phone call, the phone temperature increases rapidly, guess that was the cause, at least I get to tell him some good news, he can go to spearmint rhino as much as he wants lol

Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair

MalekoUK said:
Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair
Click to expand...
Click to collapse
Congratulations.. how long did it take to come back?

Don001 said:
Congratulations.. how long did it take to come back?
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Click to collapse
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.

Hope its fixed soon for you, its interesting about the battery and heat, my hd2 gets warm below the battery and that is also below the main area your problem is on, I suspect its down to a screen fault myself.

MalekoUK said:
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.
Click to expand...
Click to collapse
Hopefully because I know how it feels like to be without the beloved HD2, I had to last two weeks, no matter what phone you use as a substitute, for some reason, it just cannot compare!

Brand new SGS2, screen defect

I just took delivery of my SGS2 yesterday, and I gotta say I absolutely love this phone. Coming from an LG eXpo with WinMo 6.5 and never having used Android, it doesn't even feel like a phone. Plus with all the easy integration with my Google accounts, I've never had a smoother transition to a new device before. All this makes it all the more difficult for me to have to send it back...
I'm not sure if anyone else has encountered this problem, but it looks like my phone came pre-packaged with burn in or something in the form of a dark circle near the upper right side of my screen. I've attached some photos of what it looks like.
I noticed this abnormality in the first 10 minutes or so of using the phone while looking at some photos on my Picasa account. I almost feel like this phone could have been a refurb unit, or the screen was reused or something. In fact, there appears to be more substantial burn in than I can photograph, as there are several other places where I can see strange distortions. Most, if not all, only show up when the brightness is less than 100%. I'd thought maybe it was some widget that caused the burn in, but I haven't been able to figure out which one it could be.
Anywho, I've already arranged an RMA thru Expansys-USA, and they did so without even asking any questions after my email with photos of the problem. So far I've received amazing support from Expansys-USA and definitely recommend them. Also going to see if I can request a replacement sent before I send back this one so I won't be without a phone during the shipping time, something they mention is possible in the RMA email (though they do charge you for it, to be refunded once they get the defective unit back and inspect it).
Would be interesting to see if anyone else has this problem. If there's already another post on this subject, sorry about this new one... didn't see any when I searched tho.

I can see the same thing on mine if I put it on the lowest brightness setting and display a grey image. Nowhere near as pronounced as on yours though, have to really really look for it, so can't be arsed to do anything about it.
Interesting that it's a perfect circle though, could it be just above the CPU or something?

Nope, haven't got that circle on mine at all.

Maybe an assembly worker lost their wedding ring, lol...
You'll be fine, it's an RMA for sure!

Defo a faulty phone
Sent from my GT-I9100 using XDA App

I believe that mark is from the vacuum suction cup on the assembly line from the automated machine that handles positioning the display component. It technically should disappear over time, but I don't know how long.

I don't think it's the CPU, though to be honest I'm not sure where it is under the screen. There is that odd gold-colored sensor or whatever under that area, I think.
If it's a wedding ring, maybe this phone's worth more than the sticker price! haha
Vacuum cup huh... that's pretty bad if it's damaging the screen while doing that. I don't want to wait and see if it will disappear. If I do wait and it doesn't go away I'll be out $725 on a phone with a screen that'll constantly bug me.
Kinda funny, as I was looking at the photos I attached, I saw two rings... one in the photo, and the real one. Startled me when I first saw it.

I didnt have the same problem as you but i had line banding or something on my one.. i had to replace it 4 times then noticed it overheated+smell coming from it.. so i just returned it and got my money back.
Just be aware that you might get another faulty phone.. If i was you i would wait till it comes out in the US.

That sucks, and it's not good that other people are having some issues as well. Good to hear that Expansys is honoring their agreements though

This is why I don't import anymore

RogerPodacter said:
I believe that mark is from the vacuum suction cup on the assembly line from the automated machine that handles positioning the display component. It technically should disappear over time, but I don't know how long.
Click to expand...
Click to collapse
Could well be spot on. I don't know if I'm imagining this, but I'm having more and more trouble seeing this ring on my display heh (had the phone for 9 days now).

RedBlueGreen said:
I didnt have the same problem as you but i had line banding or something on my one.. i had to replace it 4 times then noticed it overheated+smell coming from it.. so i just returned it and got my money back.
Just be aware that you might get another faulty phone.. If i was you i would wait till it comes out in the US.
Click to expand...
Click to collapse
Man, that's really unlucky! Knock on wood, I hope I don't get another bad one. However I'm not sure waiting will do me much good. History has shown me that branded devices tend to have a lot of crap on them and lack certain features at times, and I don't have as much time as I used to to keep up with the scene to make the phone operate better all the time. Also, I'm contract-free with unlimited data on AT&T, and I don't like being locked into contracts. This isn't my first non-US phone, though. I'm happy to pay the extra money so long as it means I don't have to sign a contract.
drleospaceman said:
This is why I don't import anymore
Click to expand...
Click to collapse
From the Expansys-USA thread, sounds like they'll ship the phone back to the UK to have it serviced for you if it ever goes bad. This doesn't sound uncommon, either, as I've had a friend here ship his JP Xbox 360 back to Japan to have it serviced (with a another friend's JP address), and another friend in Japan had his laptop sent back here to have it serviced. Also, there's always the chance a non-import one will be bad, too. Luck of the draw, I guess, and perhaps early-adopter woes. lol

Got my replacement on Saturday, been playing with it ever since to see if I could find any further problems. Definitely no circle this time around, and some of the vertical banding I saw on my old phone in the notification screen is gone, but now has some very slight horizontal banding. Not a deal-breaker tho, so this one's staying with me. Also, hard to tell but I think the yellow/dark left screen problem is present, but so slight I can barely detect it if it's there and not a trick of the eye.
Gotta thank Expansys-USA for their great customer service. I'll definitely order from them again.

-Tj- said:
I just took delivery of my SGS2 yesterday, and I gotta say I absolutely love this phone. Coming from an LG eXpo with WinMo 6.5 and never having used Android, it doesn't even feel like a phone. Plus with all the easy integration with my Google accounts, I've never had a smoother transition to a new device before. All this makes it all the more difficult for me to have to send it back...
I'm not sure if anyone else has encountered this problem, but it looks like my phone came pre-packaged with burn in or something in the form of a dark circle near the upper right side of my screen. I've attached some photos of what it looks like.
I noticed this abnormality in the first 10 minutes or so of using the phone while looking at some photos on my Picasa account. I almost feel like this phone could have been a refurb unit, or the screen was reused or something. In fact, there appears to be more substantial burn in than I can photograph, as there are several other places where I can see strange distortions. Most, if not all, only show up when the brightness is less than 100%. I'd thought maybe it was some widget that caused the burn in, but I haven't been able to figure out which one it could be.
Anywho, I've already arranged an RMA thru Expansys-USA, and they did so without even asking any questions after my email with photos of the problem. So far I've received amazing support from Expansys-USA and definitely recommend them. Also going to see if I can request a replacement sent before I send back this one so I won't be without a phone during the shipping time, something they mention is possible in the RMA email (though they do charge you for it, to be refunded once they get the defective unit back and inspect it).
Would be interesting to see if anyone else has this problem. If there's already another post on this subject, sorry about this new one... didn't see any when I searched tho.
Click to expand...
Click to collapse
I too have this issue at the bottom left of my screen, But i donno how to go about it, should i go ahead and ask for a replacement?? what did u do
Hardly noticable though

Tj,
I too have this issue at the bottom left of my screen, But i donno how to go about it, should i go ahead and ask for a replacement?? what did u do
Hardly noticable though

I would have it exchanged for another if you can. I had mine exchanged, but since I went with the cheap option the whole ordeal took almost a month (slow shipping). My replacement doesn't have a defect, but it's possible I have the yellow tint problem others have been reporting. I don't see it tho, and if it's there it doesn't bother me.
Sent from my GT-I9100 using XDA Premium App

LG warranty replacement/repair thread

Who here has sent in their phone to LG or have had to exchange their phone due to build quality issues? I am expecting mine back from LG soon. I had GPS issues, charging port issues, and the paint finish was bubbling along the bottom module.
So, here are a few things I feel are important things to look at when receiving your device. If you have sent in your phone and received it already could you share some info based off these questions?
What differences do you notice build quality wise?
Any HW differences?
How does the phone's battery life differ from before?
Did they repair the specific issue or does the device appear to have been replaced entirely?
Turn around time?
Some manufacturers have specific markers on serial numbers that indicate when they were manufactured which makes it pretty easy to figure out when it was made. I am gonna compare mine and see if I can find a difference, if there is something like that could you provide the small info needed to figure it out?

Here is what my device looks like after receiving it back from LG. Luckily(unlucky) they didn't actually fix the original issues I had and sent it back. I don't have a picture of the yellowing LCD yet. The reflective finish kind of makes the bubbling hard to see, but in person its pretty noticable.

I just replaced my G5 through AT&T, and it seems to be fine so far. My old G5 had camera issues after the last software update, it also had some screen burn in already. The "new" G5 seems to have similar battery life, and it took the update with no issues. I didn't have build issues with the old G5 and the new one seems even better built. I am.satisfied so far.

I had to send mine off for repair as the OIS was broken.
They decided to replace it as it was going to take longer than 7 days to fix it.. Funny thing is it took them more than 7 days to get a new one to me as they had no stock! I gave it to O2 on Monday 5th September, I just got the replacement this afternoon.
What differences do you notice build quality wise?
Better. The chin fits better on this replacement.
Any HW differences?
Not that I have noticed
How does the phone's battery life differ from before?
Not had it long enough to say
Did they repair the specific issue or does the device appear to have been replaced entirely?
Replaced
Turn around time?
9 Days
Some manufacturers have specific markers on serial numbers that indicate when they were manufactured which makes it pretty easy to figure out when it was made. I am gonna compare mine and see if I can find a difference, if there is something like that could you provide the small info needed to figure it out?
I cant find any numbers or marks that indicate manufacture date. Maybe Its in software?
[/QUOTE]

Mine, purchased at bestbuy, att, (2 months old) wifi and bluetooth stopped working. sent in to LG. came back with work order stating "gps test fail" Solution "update software"
Same phone came back with couple nicks in same places as before. i thought maybe they would send a new one or fix the parts chipped, but nooooooo. Thanks for NOTHING.
SOLD THE PHONE after i made sure it worked correctly.
Went with wife to att and got a new G5 for free when i finally talked her onto switching off samsungs boat
So far new phones are great. ill report back if this changes

My g5 had gps issues, sent it to LG for warranty repair. The phone returned scratched and couldnt detect sim card. I returned it to repair, they replaced screen because light leak, the back cover, and fixed the sim tray... LG in israel has a policy of not giving new devices , only do warranty repairs. At least its been 2 month and everything ok.
I have olso to mention that in israel LG has repair service that the repair guy will come to your house to fix your phone for free..

I just received my phone. They did not fix the issues I had sent it in for.
EDIT:
Sim tray ejection hole looks like they just shoved a big paper clip in there and damaged the hole, and my battery eject button now feels funny. The LCD is yellowing along the top right as well... This is seriously ****ty. I will upload pictures soon.

Pics are up. So disappointed with LG right now.

You sent your phone in service via courier service? Have you tried to take your "repaired" phone in an LG service center and try to have it replaced? I have never sent my previous phones in service with a courier so i have no experience with this situation but those few times I took my phone to service center for a repair, after it was fixed, i carefully check it for bad handling before taking it back. Was there no way you could refuse the "repaired" device on the "bad handling" reason?

Here in the US LG requires cell phone warranty repairs to be shipped in. We can't open packages to check if the decice is okay or not either because we have to accept them first. Don't get me started on calling in customer support... Luckily they have a web portal to generate ship in warranty requests and they give you a label.

The G5 is back in LG's hands for a second time. Hopefully they right the wrongs here...

~~Tito~~ said:
The G5 is back in LG's hands for a second time. Hopefully they right the wrongs here...
Click to expand...
Click to collapse
Hopefully,semms like you've been through hell with it.

Surprise surprise it came back with the same issues. I've attached a more recent shot of the bubbling. My phone now has minor scuff marks on the back of the frame too. Sim tray hole looks like trash. The LCD does not yellow anymore, but the physical issues remain.
Edit: I am just going to buy the rear frame. I am wasting too much time with this crap. One thing is for certain, I can never count on LG having good build quality ever again.

Looks like my G5 is debloated. That's the one good thing I got out of this ordeal lol.
Edit: Build version screenshot uploaded. It also does not boot with the sprint logo. It looks and runs like an unlocked device. Once I get the new housing I guess this will be fine. GPS seems to be fixed, LCD looks normal.
EDIT2: The bloatware loads upon activation... GREAT. lol

Anybody got a trouble with the speaker mine start to glitch at ihigh level this morning. My g5 is 2 month old...

Polaf69 said:
Anybody got a trouble with the speaker mine start to glitch at ihigh level this morning. My g5 is 2 month old...
Click to expand...
Click to collapse
Waranty or remove the cloth cover inside the chin

Had my phone sent 4 times to LG to fix because burning screen, after 4 times I got my phone e with same problem bad signal reception and my screen keep shadowing ... I just gave up and they didn't don't replace the device me... I'm trying check with them for the last time. If they didn't fix it then this is my last LG phone. By the way I used to have LG G3 and had the black screen issue too

TheMadScientist420 said:
Waranty or remove the cloth cover inside the chin
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Do you have a picture of what cloth cover do you remove i dont see what you talking about

Polaf69 said:
Do you have a picture of what cloth cover do you remove i dont see what you talking about
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I dont i didnt take one when i did mine. Its down on the 3 holes on the chin where the speaker is. Its a protective cover

TheMadScientist420 said:
I dont i didnt take one when i did mine. Its down on the 3 holes on the chin where the speaker is. Its a protective cover
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Click to collapse
You remove that by the hole or?