Related
love the epic, awesome phone. but being stuck in 2006 with 3G data and paying basically the same as other people are paying to the other carriers with 4g data is frustrating to say the least. Especially when I was told 4G would be in my area but it isn't anywhere within 5 miles of where I live and I don't live in the boonies. Further, even where I can get 4G, its completely unusable, just goes on for a little bit, then disconnects, then reconnects. Chat told me they were still building out the network which I seriously fail to believe.
So bottom line, has anyone had any luck with getting out of the ETF fee so they can go to a carrier that didn't lie about 4G?
I have 4G data over most of the central Ohio area. It works great, very consistent and still has better coverage than any of the other networks "4G" services.
I am tired of seeing so many thread about either not having 4G or having it and thinking it doesn't work. If you don't want to pay for it, then get a phone that doesn't have the option, then you can't complain. Sprint is STILL cheaper than any of the other networks for comparable features and options. Even with a "$10" service charge for "data".
And on that note... Doing research before jumping into a contract for something that MAY or MAY NOT work is a smart idea. I didn't even buy the phone or plan to begin with for the 4G service, I bought it for the keyboard, and the 4G was a nice addition.
I really don't know what else to say, but it seems a LOT of the Epic 4G owners are whiny babies. At least the majority of the threads leading up to the Froyo release seem to point towards that conclusion.
lycwolf said:
I have 4G data over most of the central Ohio area. It works great, very consistent and still has better coverage than any of the other networks "4G" services.
I am tired of seeing so many thread about either not having 4G or having it and thinking it doesn't work. If you don't want to pay for it, then get a phone that doesn't have the option, then you can't complain. Sprint is STILL cheaper than any of the other networks for comparable features and options. Even with a "$10" service charge for "data".
And on that note... Doing research before jumping into a contract for something that MAY or MAY NOT work is a smart idea. I didn't even buy the phone or plan to begin with for the 4G service, I bought it for the keyboard, and the 4G was a nice addition.
I really don't know what else to say, but it seems a LOT of the Epic 4G owners are whiny babies. At least the majority of the threads leading up to the Froyo release seem to point towards that conclusion.
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That's pretty easy for you to say since you already have 4G.
From what I have read, no carrier has true 4G currently. But t be honest I am pretty pleased with the speeds I get with 3G.
But it would be nice to get the speed boost that sprint is calling 4g
Sent from my SPH-D700 using XDA App
I'm glad its working for you, why don't you try it down here in south florida. it apparently works okay for people in Miami too. that doesn't help the people that were all told they were getting it. And before you type inane stupid things, try to think before you type. I did my research, i was told 4G was coming, and specifically to my city, yet it isn't in my city or any of the neighboring cities, plus sprint is talking about switching to LTE so thats a pretty good indication that WIMAX certainly isn't getting built out anymore in areas where it is "Live". And according to sprint south florida is live from Miami Beach to West Palm Beach. Oh except for the 80% of the parts that aren't. LOL. Oh and you didn't buy the phone for 4G, thats good for you, I bet 80% or more of the people did buy it for 4G. No one is complaining abou the price, its a great price, if 4G actually worked. and the other companies like ATT Tmobile have speeds that are at least 7 times higher than 3G sprint. so I'd consider that 4G. Verizon will be there very soon and Metro, Metro of all carriers, the dog crap carrier has 4G and its half the price of what i'm paying for sprint to lie directly to me.
lycwolf said:
I have 4G data over most of the central Ohio area. It works great, very consistent and still has better coverage than any of the other networks "4G" services.
I am tired of seeing so many thread about either not having 4G or having it and thinking it doesn't work. If you don't want to pay for it, then get a phone that doesn't have the option, then you can't complain. Sprint is STILL cheaper than any of the other networks for comparable features and options. Even with a "$10" service charge for "data".
And on that note... Doing research before jumping into a contract for something that MAY or MAY NOT work is a smart idea. I didn't even buy the phone or plan to begin with for the 4G service, I bought it for the keyboard, and the 4G was a nice addition.
I really don't know what else to say, but it seems a LOT of the Epic 4G owners are whiny babies. At least the majority of the threads leading up to the Froyo release seem to point towards that conclusion.
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lycwolf said:
I have 4G data over most of the central Ohio area. It works great, very consistent and still has better coverage than any of the other networks "4G" services.
I am tired of seeing so many thread about either not having 4G or having it and thinking it doesn't work. If you don't want to pay for it, then get a phone that doesn't have the option, then you can't complain. Sprint is STILL cheaper than any of the other networks for comparable features and options. Even with a "$10" service charge for "data".
And on that note... Doing research before jumping into a contract for something that MAY or MAY NOT work is a smart idea. I didn't even buy the phone or plan to begin with for the 4G service, I bought it for the keyboard, and the 4G was a nice addition.
I really don't know what else to say, but it seems a LOT of the Epic 4G owners are whiny babies. At least the majority of the threads leading up to the Froyo release seem to point towards that conclusion.
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Such a poor argument... They are charging the extra cash now on any smartphone. Also, have you seen a single decent android phone on sprint besides the evo, shift, or epic? They don't exist for a reason, to funnel people into 4g phones.
to the op... Yeh I'm fairly sick of not having it, it's extremely close to me but it fades all the time. Basically, just like the epic itself it was a great idea, awesome technology, but poor execution leaving it lacking.
its not that I really need it that much, its the thought of forking over 150 bucks a month for 2 phones for almost the next 2 years that is frustrating, especially when 3G is out of date now, let alone by next year.
snowmanwithahat said:
Such a poor argument... They are charging the extra cash now on any smartphone. Also, have you seen a single decent android phone on sprint besides the evo, shift, or epic? They don't exist for a reason, to funnel people into 4g phones.
to the op... Yeh I'm fairly sick of not having it, it's extremely close to me but it fades all the time. Basically, just like the epic itself it was a great idea, awesome technology, but poor execution leaving it lacking.
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lycwolf said:
I am tired of seeing so many thread about either not having 4G or having it and thinking it doesn't work. If you don't want to pay for it, then get a phone that doesn't have the option, then you can't complain. Sprint is STILL cheaper than any of the other networks for comparable features and options. Even with a "$10" service charge for "data".
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So you are saying people shouldn't try to future proof as much as possible? Not everyone can afford to buy a new phone every year or 2 years, etc. So if you are up for a new phone, why not get a 4G phone. That way, when 4G finally comes to a city that is on Sprints list, you won't have to upgrade your hardware.
Seems like Sprint isn't upgrading/expanding their 4G network at all and Sprint customers are stuck paying just as much as other people on other carriers for the same/slower speeds. Not cool
Fed up with the lack of 4G? Absolutely. And let's not forget Sprint shafting their "Premier" customers and getting rid of yearly upgrades if your plan isn't over 89.99 or if you've been with Sprint for 10 years. If Sprint keeps it up, they will continue to lose customers.
Look. The epic 4g has 4g capability. The phone is a multimedia powerhouse with or with out 4g. 4g is nice but not a necessity. Can some of you honestly say that you would tether your phone to the computer to play WOW? If the answer is yes...please seek counseling for your WOW and youtube addictions. Guys nothing is ever truely perfect.
Sent from my Epic 4g Runnin Froyo...rooted for my pleasure!!
Id be frustrated if I bought th phone and was paying for 4g and not getting it.
But, I live in nyc so I knew I wasgonna get 4g sooner or later so I upgraded and a week later 4g went live
You should've gone with another carrier. Like the other guy said, do research befoe signing your wireless life away for two years.
Right no I don't even have 4g service, or even 1xrtt. I'm in wifi only right now, but idc. Because I know when I get home, I'm not gonna have any service issues. I leave 4g on while I'm home in nyc.
I was seriously considering going to t-mo because my friend with his TP2 was getting 5mb/s dl speeds and stuff, but sprint came through at the right time so I stuck with them.
Sent from my SPH-D700 using XDA App
I spend 1/2 of my time in NYC (which has 4g) and 1/2 the time in Long Island which does not. Although it work well when the phone is actually connected, most of the time I cannot connect to it while inside a building (even in Manhattan coverage is pretty spotty) - so when I wifi tether 4G hardly ever works. In Long Island, most of the places that I am in have wifi so lack of 4G has not been a problem personally. But I understand being upset for paying the $10 a month without ANY 4G availability in the home market.
again, did the research, read the quoted press releases and the article from the newspaper down here that listed the cities 4G was coming to. so i would be happy to go with another carrier but can't fork over ETF, and buy another phone when I already forked out 500 for these.
A_Flying_Fox said:
You should've gone with another carrier. Like the other guy said, do research befoe signing your wireless life away for two years.
Sent from my SPH-D700 using XDA App
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Tbtltdts said:
Look. The epic 4g has 4g capability. The phone is a multimedia powerhouse with or with out 4g. 4g is nice but not a necessity. Can some of you honestly say that you would tether your phone to the computer to play WOW? If the answer is yes...please seek counseling for your WOW and youtube addictions. Guys nothing is ever truely perfect.
Sent from my Epic 4g Runnin Froyo...rooted for my pleasure!!
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i don't know about you, but I don't do anything major on the phone, I do like to browse the web though and occasionally download something, like maybe a new rom for the phone thats impossible to do at 3G speeds that half the time are 300K or less. want to send a picture? how good is that going to work on 300K. So its not like 4G is just for gamers or youtube fanatics. youtube isn't even installed on my phone.
I have used WiMax in Atlanta and Nashville, and its awesome.
The Epic is Epic even without 4G, but I do wish I had it here in Louisville.
"I can piss farther than you can"
"Nu-uh"
"Uh-huh"
"Bet ya can't"
"Bet I can"
"Cannot"
"Watch"
My concern is they've quit releasing any sort of expansion plans. Last year when the EVO and Epic were fresh they went on and on about which markets would be getting it. Now, nothing. If I at least knew if it was eventually coming to my area I'd be happy. Sprint has until my contract is up or VZW/ATT get LTE going to get some 4G in my area or I'll finally be switching carriers after almost 10 years. That being said, I get pretty decent 3G speeds to tide me over in the meantime.
Sent from my SPH-D700 using XDA App
lycwolf said:
I am tired of seeing so many thread about either not having 4G or having it and thinking it doesn't work. If you don't want to pay for it, then get a phone that doesn't have the option, then you can't complain. Sprint is STILL cheaper than any of the other networks for comparable features and options. Even with a "$10" service charge for "data".
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Actually t-mobile has a equivalent plan cost. My girlfriend has a G2 and it is faster than my 4g (san antonio) she was getting 8k down while I get 6 or 7. Not to mention they get a better signal here.
No need to be a jerk about it. You would be just a frustrated if a sprint rep told you that 4g is coming soon...but it hasn't.
Sent from my Epic 4g.
robl45 said:
love the epic, awesome phone. but being stuck in 2006 with 3G data and paying basically the same as other people are paying to the other carriers with 4g data is frustrating to say the least. Especially when I was told 4G would be in my area but it isn't anywhere within 5 miles of where I live and I don't live in the boonies. Further, even where I can get 4G, its completely unusable, just goes on for a little bit, then disconnects, then reconnects. Chat told me they were still building out the network which I seriously fail to believe.
So bottom line, has anyone had any luck with getting out of the ETF fee so they can go to a carrier that didn't lie about 4G?
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No one lied. On the Sprint website you can look at the 4G coverage map. If that wasn't good enough, you shouldn't have jumped onboard.
Verizon and T-Mobile are aggressively building out their 4G networks. ATT has upgraded its 3G and unveils 4G this summer.
Sprint's 4G expansion has mostly halted as Clearwire teeters on the edge of bankruptcy. This 'news' was obviously not known when these phones were released with Wimax touted. The OP's criticism is valid.
nonzenze said:
No one lied. On the Sprint website you can look at the 4G coverage map. If that wasn't good enough, you shouldn't have jumped onboard.
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really?? I could look at the coverage map before they put it on the site right? before it was live in south florida? The rep asking me for my zip code and telling me I would be getting it soon wasn't lying? or the one on chat that said they are still building it and I would get 4G soon wasn't lying right?
This is unacceptable. I love my Atrix, but the only the one thing that is making me get very close to throwing this on eBay and canceling my AT&T Contract (yes...I would still come out ahead even after ETF and what not...but only by a little bit) is AT&T's Service and Customer Service.
While I understand that a lot.....a lot of places do not have 4G/HSPA yet and AT&T is rolling out the service over the year, and I consider this to be understandable as it is "new" technology and only at the "major" markets right now. What is NOT acceptable is having a device that displays H+ when all data speed tests show it below 3G and barely above EDGE. And now while I thought that this was just my phone this seems to be a common trend on this forum and with all my friends that have acquired AT&Ts 4G phones (Atrix and Inspire). But while yes it is AT&T, and yes they are notorious for having a bad network, this is an insult to the intelligence of their customers. Stating to them to their faces, on their devices that they are connected to a HSPA/4G when they clearly are not.
I find it a little (that's a lie....more like extremely) unsettling how much data seems to go out, by which I mean turn off or be cut off. I run 4-5 miles everyday, and having music is a huge part of that. I recently came from a Samsung Focus, which was nice but lacked some of the functions that I needed (Proper Google Calendar Support, Copy & Paste, Multitasking, etc...) thus I switched to the Atrix. The problem is, while on my walks with my Focus, I never once had to have a song on Slacker, Pandora, or Zune stop 3+ times to buffer or stop completely because I went from 5 bars to 0...in open area on a very sunny day. This is what is happening with my Atrix. I have stopped using Pandora, Slacker, and Grooveshark due to how pitiful it is with the AT&T's data connection. I have literally seen my phone go from full bars to absolutely none in an open area, one in which my Focus still maintained full service. As a user, this is unacceptable and I should not have to put my SIM card into a different phone for my daily runs due to how mediocre your network is with regards to a phone that you are now hailing as your "flagship" device.
I have noticed that there is no display for 3G on the phone. In an area I know for a fact is too rural to have HSPA (they just received 3G approximately a year ago) my phone is still reporting H+. I do not know if this is a slip up on Motorola's end or something AT&T is doing this on purpose but I am truly confounded on how you can purposefully choose to display false information to your customers and not think that they would notice. But like I said earlier, I originally thought that this was just my phone and went to the AT&T store to see what is wrong.
First they replaced the phone. No effect, still the same data results, still the same outages, still the same everything. Then they replace the SIM card with a "Newer 4G Card", for which again there was absolutely not a change in anything. The sales rep at AT&T was very confused when I showed him the buffering, or lack thereof, of music and videos, the speed tests, and the phone literally dropping from full to almost no bars within seconds (these aren't that hard to reproduce, it just took him holding my phone and walking around the store to see the bars drop to none and see that he couldn't access the internet or any data after it hard dropped without a reboot). The employee called forth his manager who did not know what to do, and when I said that this was unacceptable and I wanted to return it, I was informed that it would be subject to a 20% restocking fee [$40] and I would still have renewed my contract and need to get a new phone while I was there.
Though I will admit that I am no attorney, I know for a fact that they can not do that as their would be no "mutual consideration" between the two parties in the contract if I were to return my phone, thus there is no contract (in other words, by returning the phone I would have gained nothing yet they would have gained me as a customer for another 2 years, hence my eBay statement at the beginning). I explained that that didn't make sense that I am being force to continue my contract when the only reason I extended it was to get the Atrix and had no interest in any other phones on such an unreliable network. He then told me I would have to call their corporate and return the phone to them, and see what they said if I wanted to go this route. Personally, I feel he is 100% incorrect and wrong here, but there was no reason to cause a scene at the store.
So here I sit, with a phone that constantly drops data and blatantly lies to me about it's H+ status. I know I should cut my losses and just sell the phone online (though with eBay and Paypal fees...who's to say I will make a profit as they gouge you on those), but this is unacceptable. It is unacceptable to blatantly falsely advertise your product in stores and lie to your customers by having the phone display only H+ and EDGE on it, with no in-between (aka 3G). I know this is an anti-AT&T rant right now, and it is meant to be, but this is at a level that is unacceptable and deserves to be investigated by the FCC. AT&T needs to realize that they can not treat their customers like this and expect no whiplash for it.
If anything, Apple has proven that there is no company that is too godlike to get knocked down a few pegs and AT&T is getting to that point. Am I over reacting and acting on emotions due to being treated like **** for a phone I put $200 down and almost a $100 a month for? More than likely, but AT&T deserves a swift, strong, and imprinting kick to the ass for this. Oh well, I'm off to the gym for a bit to relieve some of this pent up anger.
TL;DR: HSPA is showing for 4G and 3G, when it is touted as not being 3G. Data is constantly getting dropped, AT&T treats customers like crap, this is unacceptable and they need to be taught a lesson.
If you're that unhappy with it, return the damn thing. I may dislike some of the crap they did with this device, but hiring an attourney is retarded. ITS JUST A PHONE. They offer 20+ other devices, im sure there is one you'd like
Yikes.
leadguy68 said:
If you're that unhappy with it, return the damn thing. I may dislike some of the crap they did with this device, but hiring an attourney is retarded. ITS JUST A PHONE. They offer 20+ other devices, im sure there is one you'd like
Yikes.
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It seems they only offer one without hsupa deactivated.
Sent from my MB860 using Tapatalk
Make sure you get a great lawyer your going to need it.
Lawyer up, and be sure to continue updating this thread so I can take comedic breaks at work from time to time!
Go return your phone, get a lawyer and quit *****in.
Oh, and please don't get anything that's new, make sure to wait at least 6 months for the bugs to get worked out. kthxbye
please stop posting on international websites! You're giving Americans a bad reputation...
edounn said:
please stop posting on international websites! You're giving Americans a bad reputation...
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No, I think he's only perpetuating the myth. When in doubt, sue. There's a host of iPhone class action lawsuits - OP should put his money where his big mouth is and hire a lawyer.
mister_al said:
No, I think he's only perpetuating the myth. When in doubt, sue. There's a host of iPhone class action lawsuits - OP should put his money where his big mouth is and hire a lawyer.
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At least he's not driving his car though AT&T's doors. You know those concrete/metal pillars in front of all your Canadian business? That's an American idea. :-D
Rydsmith said:
Though I will admit that I am no attorney, I know for a fact that they can not do that as their would be no "mutual consideration" between the two parties in the contract if I were to return my phone, thus there is no contract (in other words, by returning the phone I would have gained nothing yet they would have gained me as a customer for another 2 years, hence my eBay statement at the beginning).
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Wow, you should maybe go and audit a first year contracts class. This is an incredibly erroneous statement. The consideration here is the payment of $$ to ATT and in return ATT gives you phone service. It makes no difference that you could have achieved the same result without a 2 year agreement.
There is likely some legal basis for an action against ATT in there somewhere, but there is no way the damages would even cover a hour's worth of an attorney's time.
Cool story, bro.
Sent from my MB860 using XDA App
I am having the same issue. I would get a solid 1-2mb from speed tests at home (live in the middle of no where) with my iPhone 3GS and at the office with full bars 3mb+. With the Atrix I haven't gotten above 900K at home and I tested multiple times at the office and never above 2mb. When it tests the speed dial is all jittery like it's got tourettes or something. It's not a smooth progression like my iPhone was. I am not ready to give up though. Maybe there will be an update or someone on xda can come out with a new radio.
There will be no new radios unless motorola gives it to you directly
Sent from my MB860 using XDA App
I understand how you feel, however, posting an angry rant on here doesn't really help.
Don't waste your time and money on an attorney, just take the phone back like the rest of us here that don't like it and get something else; save your upgrade for something better.
I am honestly not sure what you are trying to sue them for....
most of the issues that you stated have to do with you not getting good service in your area. that isnt at&ts fault (if you know the politics behind building towers. Where I live, work, and play, I get on average 2-3 mb/s down, i never buffer on HQ youtube, and flash videos load with ease. Dropped calls are uncommon in my area as well. If you are not getting the service with at&t then go somewhere else. there is a reason why there are 4 main carriers to choose from.
as for the huge 4g speeds issue, it is clear that backhaul isnt up yet...is it a 4g network? sure its 4th generation network, maybe not in terms of speed, but we arent there yet. so sell your atrix, cut your losses, and go to someone who gives you better service. As long as i am not paying more for "4g," then its all good.
oh, and as for not showing "3g," its because HSPA+ is 3g with enhanced backhaul. you are connecting to the same towers as 3g. that is why 98% of towers will give you H+. once again, the phone cant distinguish 3g from H+ by speed because speed varies to much...that would mean that the phone would have a speed test running in the background constantly.
MarcMaiden said:
I am honestly not sure what you are trying to sue them for....
most of the issues that you stated have to do with you not getting good service in your area. that isnt at&ts fault (if you know the politics behind building towers. Where I live, work, and play, I get on average 2-3 mb/s down, i never buffer on HQ youtube, and flash videos load with ease. Dropped calls are uncommon in my area as well. If you are not getting the service with at&t then go somewhere else. there is a reason why there are 4 main carriers to choose from.
as for the huge 4g speeds issue, it is clear that backhaul isnt up yet...is it a 4g network? sure its 4th generation network, maybe not in terms of speed, but we arent there yet. so sell your atrix, cut your losses, and go to someone who gives you better service. As long as i am not paying more for "4g," then its all good.
oh, and as for not showing "3g," its because HSPA+ is 3g with enhanced backhaul. you are connecting to the same towers as 3g. that is why 98% of towers will give you H+. once again, the phone cant distinguish 3g from H+ by speed because speed varies to much...that would mean that the phone would have a speed test running in the background constantly.
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Good Post, Totally Agree!
OMG, I can't believe you actually made this post. Just return your Atrix, get a new phone and get a new life as well. If there are several operators in your area, just change and I'm sure you'll be happier.
I wish you luck. lol
The point is that you have no leg to stand on as nobody forced you to buy it, and it's impossible at this point to be past your return period.
You honestly think that your lawyer is going to be better than theirs? This is honestly sad and funny at the same time.
It's an effing phone.
Marketing is marketing. When bmw says that their new car can do 0-60 in 4.2 seconds and you can only do it in 5.2 nobody cares and nobody is getting sued. If push came to shove AT&T would just show that in one place you get hspa+ speeds and you're all done.
If you even cared to read ANY general thread in this forum, perform a google search, or a search of XDA, you would quickly and easily find that the H+ is displayed with any 3G reception... You would also know that the backhaul isn't being done at the time of the Atrix release.
Stop trolling up the forum.
Edit: Dont you know attorney's cost money? Don't you think it would be a better investment to just get a different phone/carrier/anything before paying for a lawyer?
according to the dope at my ATT store, the HSPA+ icon is supposed to symbolize where hspa+ is available. he mentioned that "ATT doesn't advertise that we have a 4g network RUNNING yet, as we have yet to roll out back haul to anywhere except major cities (downtown) and ATT stores yet"
I'm guessing once all hsdpa is converted into hspa+ , then the symbol will make sense. It does display an E when your on edge.
On a side note, I guess that means they do have hspa+ running at their stores. someone visit their att store and run a speedtest plz.
Wow i really do want this phone badly. But i'm just so afraid of sprints 3g coverage. I can barely watch a you tube video now. Anything that involves data sucks. What good is a phone if the coverage is horrable. Plus now they are really going to get hammered with to many people on the network for them to handle. Anyone else afraid of this?
I feel the same way. I live in phoenix and their 3g here (at least around my job and home) sucks balls. My friends edge tmobile phone gets better speeds.
No cause my sprints coverage has been great
Sent from my PC36100 using XDA App
Sprint in Sacramento is kick-ass. I'm not worried.
drmacinyasha said:
Sprint in Sacramento is kick-ass. I'm not worried.
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+1 for sactown always have full bars
I posted this in another thread but it applies here too. I get crappy 3G in my area and no 4G. They are so focused on bringing 3D phones but we can't even upload/stream regular vids to YouTube with their ****ty network. Why not roll out 4G in more cities and beef it up first? T-mobile is turning up the heat with 40mb in a few cities. This proves that sprint could turn it up as well if they wanted to.
http://www.androidcentral.com/t-mob...mpaign=Feed:+androidcentral+(Android+Central)
Sent from my PC36100 using Tapatalk
I do wish that the new Evo did have the LTE radio, as rumored, but I get 5Mbps in my apartment on 4G, so I'm not going to complain too much. And I have no issues with my 3G in this area, either.
The thing of it is guys, is what are our options? AT&T-Mobile or Verizon. Both with data caps, sub-par customer service(at least from my experience with the GF's iphone) and high rates. There's really no other choice.
That being said, sprint absolutely needs to step up their network. My evo will never connect to 4G. i can be sitting in downtown Dallas, TX, right in the middle of the alleged 4G coverage area and never connect. Its worthless.
I've never had an issue with 3G. Wimax is another thing. It's mostly good but I hardly use it for anything. I'm almost always in Wifi when I want to download a big file anyway. Pretty sure they are going to eventually add LTE support to their towers since Wimax is ok for cheaply blanketing an area in Wifi-like coverage but isn't so great in big buildings and they are dependent on Clearwire's oversubscribed network.
For all the talk of "why are they worrying about 3D phones and stuff like that", they need to stay up on the flashy new handsets because that is what gets them subscribers. This is their chance to really make or break their company with the playing field narrowing soon. AT&T proved with the iPhone that folks will put up with all kinds of crap for a must-have handset so they need to keep putting out exclusives that stand out in the market in order to stay attractive to customers.
Moving to another company would cost me a lot more per month and add a data cap so I am not going anywhere soon. I used to have T-Mobile to fall back on if Sprint ever pissed me off but with them being bought up, it's time to double down on Sprint.
Since when does VZW have a data cap? And I dont mean some data cap that "may" come at some point down the road. At this point the data is still unlimited.
I live in KC, which is basically saying the Sprint HQ (overland park is a division of KC) and the service here could def be better. 3g is no too bad, unless you go to Overland Park. Which is funny, because your IN the campus, and service blows. 4g... you pretty much have to be downtown to really make it "better" than 3g. I too find it odd that t-mo can ramp up 3g speeds to topple our 4g. Co worker has tmo and he dominates me in d/l speed. Somehow for him that equates to his mytouch slide 4g being better than my evo, but then again he does have a wicked self idolize-ing issue.
SilverStone641 said:
The thing of it is guys, is what are our options? AT&T-Mobile or Verizon. Both with data caps, sub-par customer service(at least from my experience with the GF's iphone) and high rates. There's really no other choice.
That being said, sprint absolutely needs to step up their network. My evo will never connect to 4G. i can be sitting in downtown Dallas, TX, right in the middle of the alleged 4G coverage area and never connect. Its worthless.
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what part of downtown? i can sit over by the opera house and get 4g.
Ok guys, relax. It's one of two things if you are getting slow 3g speeds.
First, Sprint is actually growing again. In some areas it's growing so much that the existing network is at capacity. It's being addressed.
Or, it's a bug with some phones on 3.70 or 3.70 based ROMs. It's being addressed in the next update (not sure if it's going to be gingerbread or not)
clamknuckle said:
Ok guys, relax. It's one of two things if you are getting slow 3g speeds.
First, Sprint is actually growing again. In some areas it's growing so much that the existing network is at capacity. It's being addressed.
Or, it's a bug with some phones on 3.70 or 3.70 based ROMs. It's being addressed in the next update (not sure if it's going to be gingerbread or not)
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Not disagreeing at all with your points, but the max capacity is what the op is saying he's/she's afraid of. I've seen extremely slow coverage expansion of 4g in KC, while other carries have been going hard at it. It's doubtful they are expanding 3g much anymore since 4g is the "new baby." I like Sprint don't get me wrong, but if the op is more concerned with coverage, and the fact that we face $10 a month for 4g coverage, he may very well be better off with another carrier.
You all act like Sprint could revamp their entire network overnight if they wanted. I know for fact they are working on it, and I see signs of improvement all the time. I can get 2Mb downloads now on 3g in several locations in my city where 2-3 months ago I was lucky to get 200k. Maybe they could make people happier faster in the short term by taking shortcuts, but it looks like they're doing it right. So have patience or gtfo.
http://newsroom.sprint.com/press_kits.cfm?presskit_id=19
xviiivx said:
You all act like Sprint could revamp their entire network overnight if they wanted. I know for fact they are working on it, and I see signs of improvement all the time. I can get 2Mb downloads now on 3g in several locations in my city where 2-3 months ago I was lucky to get 200k. Maybe they could make people happier faster in the short term by taking shortcuts, but it looks like they're doing it right. So have patience or gtfo.
http://newsroom.sprint.com/press_kits.cfm?presskit_id=19
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Well if it's ok in your city then that should be ok for everyone worldwide then. Try growing up before posting please.
brownhornet said:
Since when does VZW have a data cap? And I dont mean some data cap that "may" come at some point down the road. At this point the data is still unlimited.
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lol there unlimited, but we can and have canceled customers for using more then 5 gb a month without a tethering plan unlimited?
aimbdd said:
lol there unlimited, but we can and have canceled customers for using more then 5 gb a month without a tethering plan unlimited?
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Supposedly Sprint also has a "cap." Never seen it myself, but that "rumor" has gone around a bit.
I feel the exact same way. My 3g is terrible, I get anywhere from 200-700 MAX DOWN and about 400 UP. No 4g at all. :/
Sent from my PC36100 using XDA App
jlechner said:
Well if it's ok in your city then that should be ok for everyone worldwide then. Try growing up before posting please.
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Try growing up?? WTF??? Did you not click on the link to see that I was trying to provide some hope for people that are not in a good data area?
I did not even say it was ok in my city... I said there are signs of improvement and there are places that are great. I was just trying to help people out who think the network sux everywhere and Sprint is not doing anything about it anywhere... because that is wrong. They are working on it diligently.
Perhaps my "have patience or gtfo" comment was a little rude, but that sums up the situation here. The network sux. It's getting better. If you can't wait for the improvements, complaining on xda is not going to do anything for you.
Below is my lengthy, but I think fair email about my past year with Sprint's nearly unusable 3G data network in my area.
To whom it may concern in Dan Hesse's office at Sprint:
Dear person reading this email, I have unfortunate news about how your network performance has been slowly degrading at the towers around the valley that I live in.
First off, here is the account info:
I live in in South East , which isn't the billing address (which is the office), but the home where I live when I'm not at the office.
When we signed up with Sprint last June, it was our first time using your network. You offered affordable family plans and had great service, according to your coverage maps and Consumer Reports ratings except that has ultimately not been the case the majority of the time.
As you can see for yourself, according to the coverage maps below (from sprint.com), there's perfect or nearly perfect voice and 3G data coverage at the billing address:
The first month or two that we had our EVO 4Gs, your network performed great and we were very happy with the service, but then in Sept. of last year, the 3G data completely stopped working/was slower than dial-up at the tower by the office. After calls to tech support, several techs claimed that the towers in the area had just been upgraded/updated...I asked: to what, dial-up?, since it wasn't just the tower by the office, it was the majority (and by majority, I mean 70%+ of the time) the 3G data barely worked or was slower than dial-up from the towers in and all around the Caldwell, ID area. Dropped calls were also a often occurrence.
When the Airvana Airave was released, I called in to tech support again, explained the situation and the tech found that we were experiencing upwards of 10% dropped calls, which is much higher than the avg. Also, tech support as never once admitted that it might possibly be the towers/network that's the problem; it's always: your phone must have issues, it mustn't be updated, ect., which I could see, except the same poor network performance was happening on all 3 of our EVOs, as well as all of my friend's EVOs in the areas. Several of them had also gotten the same story/runaround from tech support, too. Anyhow, relations sent us a free Airave, which was very nice of them, and that has made the phones work at the office/billing address, except the CSR in relations said that the coverage was 'very spotty' at that address, which I clearly don't see in your advertised coverage maps. With the Airave, 3G actually works and the calls are better, except the only reason for this is because it uses our ISP/internet to do so. The tower's 3G is still incredibly slow and much slower than advertised nearly a year later. I'm not at the office very often myself, so I can't provide you with speed test recent results, but I would suspect them to be in the 100-200k range.
Next, lets talk about the horrible service at the house. Home address is:
The service here (mainly data/3G speeds) haven't been any better than at the billing address; the sprint.com coverage maps also say that there is perfect or nearly perfect service here.
Surprise, surprise, it's also the tower that doesn't work in this case! By the way, there is an app called Antennas in the Android Market that locates which tower the phone is currently connected to, then plots it on a map - in case you were wondering.
I've called tech support and gotten the same story about how it must be the phone, not the tower...of course. Yes, my (previous) phone was rooted, but fully updated with the latest radios, PRI, NV and PRL), but other's EVOs on the plan are not rooted (but still fully updated) and they receive the exact same type of degraded service, therefore, it makes no difference to be rooted or not, even though the techs insist that it does. Finally, I gave up trying to communicate with tech support; retentions wouldn't send another Airave out for the house, either. The 3G data speeds have been hovering around 75 - 100kbps (1/6th of your lowest advertised 3G data speed, which is 600k) for almost a year - sometimes they reach upwards of 300kbps in the early hours of the mornings. For instants, one day I installed the latest Google Maps update which was about 5.75MBs; it took 28 minutes to download while I was out and about, but still in the radius/connected to the tower by my house...that's about 190kbps and probably a slightly more accurate speed test than using the Speed Test app since it was a larger file download.
Anyhow, I was in a 50MPH t-bone motorcycle wreck last week when a driver crossed the road directly in front of me when I was 10 feet from the intersection. In the wreck, my EVO was completely ruined and I was forced to get a new one. I just got home with a brand-new, fully updated, not even rootable (yet) EVO (I've been in recovery, without a phone, and haven't been home for 8 days) and guess what...the 3G data speeds have dropped even lower at the tower by my house since I was home last. Now, I can't provide a screen shot of the latest speed test results (because you have to be rooted for screen shot apps to work), but the results aren't good. The highest 3G data speed result is 23kbps, with the lowest being 4kbps; upload is slightly higher (typically is/has been) with 89kbps high and 37kbps low - that's out of 10 tests over 5 hours (every 30 minutes). Those speeds are completely unacceptable and less than half the speed of dial-up. Sprint's advertised 3G speeds are 600 to 1400...I'm getting 25.
And this continues, since its not just the towers by my house or the billing address, its about half of them, if not more. Like I said, I have several friends with EVOs who live in ; some of the EVOs are rooted, some are update, some aren't, ect. They're all experiencing the same lackluster service, even though they're in 'good' coverage - ALL depending on what tower their phone is currently connected too!
I finally stopped in to some of the local Sprint stores the other day and asked the employees there: What's up with the horrible 3G speeds? The guy at one store lied to me and showed me how he was getting perfect 1800kbps 3G speeds...of course the store had an Airave hooked up in the back, which the phone was connected to (when connected to an Airave, phones make beeps when initiating calls). The other 2 stores smugly agreed with me about how the speeds are super slow, even on their phones. On a side note, I really wonder how the hell you've been selling phones, except I know its most likely because 90+% of the customers don't know that its the crappy 3G speeds that make their email take forever to load, for Facebook to display a photo, ect.. One store did tell me that all they knew was that all of the towers from Portland, OR to SLC, UT were being updated and the ones here should have been fixed months ago.
Now, I know I'm not the only person experiencing these problems while also paying monthly for Sprint's completely and utterly unusable 3G data speeds, here, or in other parts of the nation. I know I'm not the first to email Dan's office about this problem with these same types of problems, too. I know what the replies from Dan's office have been about these types of network problems to other's. I don't expect a canned response. I don't except or want to get the runaround about the problems. I don't want to hear about how they'll be fixed by the 1st of some month in the near future, since that promise have always been broken when given to others. And I don't want a new phone because this one is the reason while I'm experiencing poor network performance.
What I expect is:
- A network/tower tech in my area to call and talk directly to me - I do do computer and tech work for a living and have read hours of information on forums and the internet; I know what I've been experiencing and I know what I'm talking about.
- Monthly discounts on all (3) lines until I receive your advertised 3G data speeds and service the majority of the time, not just when the phone is connected to an Airave our about 1 out of 7 towers.
In the end, I'm just your customer, asking for your advertised speeds and coverage, with no lies, runarounds or bull****. I'm not mad, just disappointed at how nothing has been resolved in almost a year. This is not how a business should be run.
Regards,
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Not my fault; couldn't have been my fault, so STFU.
You try living with 3G speeds half the speed of dial up, in fact, cancel your home internet and sign up for Netzero's dialup because I'm sure it'll save you a few bucks a month; I hear they even have a free dial-up optimizer that gets you an extra kbps or two.
Hrshycro said:
Not my fault; couldn't have been my fault, so STFU.
You try living with 3G speeds half the speed of dial up, in fact, cancel your home internet and sign up for Netzero's dialup because I'm sure it'll save you a few bucks a month; I hear they even have a free dial-up optimizer that gets you an extra kbps or two.
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just ignore the troll dude he is a n00b hope they give you a response will watch for one from you to see what they say and sorry about the wreak man!
I'm actually curious as to what the response will be.
Sent from my Nexus S 4G using XDA Premium App
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Wow. Lol. That's all the input you have to give back?
Anyway, I'd like to see what the response is also. I had problems for about 2 months and after about 20-30 phone calls they came out and fixed the towers and haven't had any problems anymore. Hope it works out for you!
Sent from the Evo using XDA Premium
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Troll of the day
Sent from my PC36100 using XDA Premium App
Hope you get a quick response. Please update us
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Sent from my PC36100 using XDA App
I hope your stay at xda is a short one.
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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SMH!!
Sent from my PC36100 using XDA Premium App
Color me unimpressed with 3G speeds, too. Though this is my first 3G capable phone, so I don't really have anything to compare it to.
dsf3g said:
Color me unimpressed with 3G speeds, too. Though this is my first 3G capable phone, so I don't really have anything to compare it to.
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i am shocked that its your first must have really liked the old one lol
ckoadiyn said:
i am shocked that its your first must have really liked the old one lol
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My old phone was a Chinese copy of an HTC Touch 3G... but without the 3G. It was a fairly decent phone as far as Windows Mobile 6.1 phones go. I still use it at the gym as an MP3 player with a set of Sennheiser MM100 bluetooth stereo headphones because its A2DP music quality is far superior to my Evo. Before that I only had flip phones. I was on T-Mobile then.
The Evo, of course, outshines the old phone in every other way. It's a bonafide, pocket-sized Android tablet.
I too, want to know what the response will be. Please update this thread when you receive a response.
my 3g speeds have sucked every from Sacremento in the north, san diego in the south, tucson in the east, and all along the western coast from San Diego to Monterrey.
WHere did I get a good speed? Anytime I roam on the verizon network, and anytime I am in Mexico......Yes, it works great in Tijuana, Rosarito, Ensenada...
This latest update seems like it helped fix my speed though. Its still not the best, but hey I last checked in Tucson (yuck) and will check several locations between here an Los Angeles as I drive towards home!
Ahh, I miss Ensanada....
Great town to party in.
Hrshycro said:
Not my fault; couldn't have been my fault, so STFU.
You try living with 3G speeds half the speed of dial up, in fact, cancel your home internet and sign up for Netzero's dialup because I'm sure it'll save you a few bucks a month; I hear they even have a free dial-up optimizer that gets you an extra kbps or two.
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Lmfao
Sent from my PC36100 using XDA App
I'll keep y'all posted on any replies from Sprint!
As soon as you used the word "bull****", you invalidated the entire email.
IMHO, you will probably get a canned response with no followup. The wording and flow of your message was more akin to what a kid would send in. But good luck, I hope you do get a real response, along with some satisfaction.
I called 1888-211-4227 requesting an airave in order to fix a coverage issue I've been having for the past 3 months.
It started out small but today it got on my nerve, the problem is that all 4 phones would show full 3g signal but when I tried to place a call and send text messages I got a network failure.
Today I was expecting a friend who drove 80miles to bring me a textbook my son needed for college and he told me he would call me when he was at the security gate of my neighborhood.
Security told him to leave because they couldn't reach ANY of my phones and after 2 hours he was able to reach me.
It pisses me off because when I called account services, I got to talk to 5 people who sounded like they knew what they were doing but it turns out they were idiots.
All of them transferred me to the same department over and over until their network failed and the call was dropped.
I got pissed and sent them an email demanding an airave and service for the damn premium data ad on I pay for with 100kbps 3g service.
sorry if I sound like a douche but damn it pisses me off that everyone says they improved customer service when its still the same idiots on the phone.
/end rant
The airrave doesnt always pull your calls when someone tries to reach you .. my ex called me like 5 times in a row and on the 6th it finally rang... better than 2hours but ya never know..
sent from my supersonic evo .:CM7:.
Yea, I will be completely honest, I got an airave, and it was WAY more trouble than it was worth. It kept HOGGING by bandwidth, and I have a 20mb connection, it would slow all computers down to 5kb/s. It would randomly go off and on, texts would come in late (i would get no texts for hours, then i would get 50 all at once). And it messes with the gps on the phones, so its impossible to use Google Maps to map out a route.
damn, I really don't know what sprints deal is, I live in a very populated area where AT&T and Tmo have 4g and 3g without issues, somehow sprints been sucking and they haven't bothered to fix it.
I have full bars of 3g on all of my phones and I can see some cell sites from the roof of my home...I think the 3g tower is close to a 1x tower and the evo keeps connecting to both or something so it cant make up its mind of which tower to use. I'm stumped.
gab2012 said:
damn, I really don't know what sprints deal is, I live in a very populated area where AT&T and Tmo have 4g and 3g without issues, somehow sprints been sucking and they haven't bothered to fix it.
I have full bars of 3g on all of my phones and I can see some cell sites from the roof of my home...I think the 3g tower is close to a 1x tower and the evo keeps connecting to both or something so it cant make up its mind of which tower to use. I'm stumped.
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I wouldn't say that sprint hasn't bothered to fix it. Trust me they are in the process of doing major tower upgrades, and improving their spectrum. We will see at least a 70% improvement of coverage.
Source: I'm a sprint employee
Sent from my PC36100 using XDA Premium App
Got any proof to back that up? Pics? Leaked Memos? etc.
AT&T is going to buy Verizon.
Source: I'm an AT&T Employee.
MTsol said:
I wouldn't say that sprint hasn't bothered to fix it. Trust me they are in the process of doing major tower upgrades, and improving their spectrum. We will see at least a 70% improvement of coverage.
Source: I'm a sprint employee
Sent from my PC36100 using XDA Premium App
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all well and good, but my data speeds and network connections have been getting worse and worse and worse for several months.
unlike these other people, i won't wait any more. i've decided to pay my ETF and go back to TMo.
This entire 'we are fixing towers, sorry about that' thing has been going on consistently during my entire 1.5 year tenure. i'm done with it. when i'm standing in the middle of Manhattan and am getting 0.15mb/s down, i wonder why i am even paying my bill.
github said:
Got any proof to back that up? Pics? Leaked Memos? etc.
AT&T is going to buy Verizon.
Source: I'm an AT&T Employee.
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This article doesn't go into too much detail but wait till tomorrow when I can pull up the page at work.
newsroom.sprint.com/press_kits.cfm?presskit_id=19
Sent from my PC36100 using XDA Premium App
That's not a source. lol. Sprint employees say lots of things. doesn't mean they are telling the truth or have any idea what is truely going on. They just believe all the lies they read in their emails that they are required to read and believe. Sadly you're on that believes them. lmao. So what about wimax? so tell us, are they going to fix wimax too? lol. The second they signed the deal with LTE, THEY COMPLETELY stopped upgrading towers in my city. lol. AT&T's network is much faster than Sprint. Verizon's 4g is much better than Sprints. lol.
Sure Sprint will upgrade just a little, but only to shut us up long enough to sign a new contract. lol
MTsol said:
This article doesn't go into too much detail but wait till tomorrow when I can pull up the page at work.
newsroom.sprint.com/press_kits.cfm?presskit_id=19
Sent from my PC36100 using XDA Premium App
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omg. lmao. yeah, he's reading his company emails. LMAO!!!!! I can't say who I work for but I see the same emails. then I talk to the ACTUAL employees that work on the towers and they do less than 2 hours of work a week. They actually told me they know about towers that haven't worked right in a year and won't go out their and fix it. lol oh well.
runcool said:
That's not a source. lol. Sprint employees say lots of things. doesn't mean they are telling the truth or have any idea what is truely going on. They just believe all the lies they read in their emails that they are required to read and believe. Sadly you're on that believes them. lmao. So what about wimax? so tell us, are they going to fix wimax too? lol. The second they signed the deal with LTE, THEY COMPLETELY stopped upgrading towers in my city. lol. AT&T's network is much faster than Sprint. Verizon's 4g is much better than Sprints. lol.
Sure Sprint will upgrade just a little, but only to shut us up long enough to sign a new contract. lol
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Of course it isn't because the real information is available on our employee intranet. 4G, 3g, and cdma networks are all getting capacity and spectrum increases.
You're the one that doesn't know what your talking about. These aren't lies or emails that we AREN'T "required" to read.
As far as Wimax goes, Sprint doesn't exactly know what they are going to do with it. They are either going get rid of it completely and use LTE. OR use both Wimax and LTE.
Unless you have anything to back up your information then I suggest you shut the f**k or take your whining somewhere else.
Sent from my PC36100 using XDA Premium App
runcool said:
omg. lmao. yeah, he's reading his company emails. LMAO!!!!! I can't say who I work for but I see the same emails. then I talk to the ACTUAL employees that work on the towers and they do less than 2 hours of work a week. They actually told me they know about towers that haven't worked right in a year and won't go out their and fix it. lol oh well.
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What I'm talking about is not company emails you idiot. It is news available on OUR employee website that has information not available to losers like you.
Sent from my PC36100 using XDA Premium App
Someone takes things a little too serious. Welcome to XDA.
Sent from my Nexus S 4G using XDA Premium App
In the spirit of the OP, I'd like to say I'm curious to hear if you get your AIRAVE eventually, and what it takes to actually convince them to send you one.
I live in a valley where the closest Sprint tower is shamefully far away, and services a staggering number of people. Calls rarely drop, quality is fine, and data speeds are okay, but I'm lucky if my cell signal ever surpasses -96dBm. I spend so much time rubbing up against -105dBm that my Evo idles to death in about 10 hours. I compared mine to a brand new stock Evo, and they both fail equally.
So, I tried calling Sprint for an AIRAVE, and while one rep confirmed that I am indeed in a low-coverage area, everyone I spoke to after insisted that nothing's wrong and I should take my phone to the store if I think otherwise. (I'd say with my cell signal, and an average EVDO Ec/Io around -18dB, they'd have to offer me a 100k salary before I'd call my area anything BUT low-coverage.)
On that note, the first rep I spoke to warned me that only the technical support department can comp you an AIRAVE, and technical support warned me that their computers need to indicate a problem before they're allowed to do that. Also, you might want to be ready for a fight if you expect them to waive the monthly fee - I got a few 'no's about that before even being told I couldn't have an AIRAVE.
Anyway, good luck, and let us know how it goes!
runcool said:
omg. lmao. yeah, he's reading his company emails. LMAO!!!!! I can't say who I work for but I see the same emails. then I talk to the ACTUAL employees that work on the towers and they do less than 2 hours of work a week. They actually told me they know about towers that haven't worked right in a year and won't go out their and fix it. lol oh well.
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Wow, cakewalk job
Sent from my PC36100 using Tapatalk
bezeek said:
In the spirit of the OP, I'd like to say I'm curious to hear if you get your AIRAVE eventually, and what it takes to actually convince them to send you one.
I live in a valley where the closest Sprint tower is shamefully far away, and services a staggering number of people. Calls rarely drop, quality is fine, and data speeds are okay, but I'm lucky if my cell signal ever surpasses -96dBm. I spend so much time rubbing up against -105dBm that my Evo idles to death in about 10 hours. I compared mine to a brand new stock Evo, and they both fail equally.
So, I tried calling Sprint for an AIRAVE, and while one rep confirmed that I am indeed in a low-coverage area, everyone I spoke to after insisted that nothing's wrong and I should take my phone to the store if I think otherwise. (I'd say with my cell signal, and an average EVDO Ec/Io around -18dB, they'd have to offer me a 100k salary before I'd call my area anything BUT low-coverage.)
On that note, the first rep I spoke to warned me that only the technical support department can comp you an AIRAVE, and technical support warned me that their computers need to indicate a problem before they're allowed to do that. Also, you might want to be ready for a fight if you expect them to waive the monthly fee - I got a few 'no's about that before even being told I couldn't have an AIRAVE.
Anyway, good luck, and let us know how it goes!
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Thanks for the reply, right now it kinda blows since I had to buy skype credits in order to be able to work...
As the others said about sprint fixing their towers, we are going to be the last place... do you know why? Everywhere around the island everyone has either an iPhone from AT&T or a blackberry curve 8530 from local gsm carriers, and every time someone asks me about my cell provider, they say its crap because of their service. Sprint stores are always empty when I walk past them in the malls. People here don't see sprint as a national carrier, instead they see it as a local cdma provider.
Sprint took forever to actually begin testing WiMax here and it sucks hard, I hope they get it at full power soon when its officially announced. 3g has always sucked, there are like 5 CDMA carriers using the same towers...(Sprint,Virgin,Boost,Open Mobile,Centennial, etc) This is the cause for network overload, also I would love a data cap, maybe thats what people need in order to let others have at least 500kbps download speed.
I was about to switch to tmo...and the day I went to do so the merger wasd announced so I'm kinda stuck with sprint for now.
If you do decide to bail on Sprint, I saw a pretty hot tip in the Evo 3d section earlier that may help you.
Sent from gingerbread-evo-deck
Yeah I saw it, its regarding some increase or something, I'm going to go check out tmo and see how much 4 android phones will cost me a month, if I get a nice comparable deal I will drop sprint.
All I had to do was call customer service, say I can't make a phone call from inside my house and it's been like this since the service started. Three days later I had an air rave, no cost to me. I didn't have to threaten or even get angry. In fact, it was one of the best customer service experiences I've ever had.
Its a chance game, you got a good rep, I got 2 dudes and 2 girls who had no idea what I wanted or an airave was...