Samsung Staff Engineer contact - Galaxy S I9000 General

Found this in another posting so i thought should put it up incase someone wants to contact samsung.
[email protected] - Madan Ankapura - Samsung Staff Engineer. Goto person for all technical issues related to Android within Samsung and interface for Google in the role of Technical Account Manager-Android.
[email protected] - Yanjun Huang - Smart Phone Product Strategy.

shivankit said:
Found this in another posting so i thought should put it up incase someone wants to contact samsung.
[email protected] - Madan Ankapura - Samsung Staff Engineer. Goto person for all technical issues related to Android within Samsung and interface for Google in the role of Technical Account Manager-Android.
[email protected] - Yanjun Huang - Smart Phone Product Strategy.
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Click to collapse
Nice information.
Rather than flooding their mail boxes, why don't we write a formal open-letter in the name of XDA developers Community exposing our findings and suggestions?
Any volunteer? (my english is not so good)
Please note that I'd not approve a letter that is based on insults or describes this product as "rubbish"... I'd prefer they understand that we may have a win-win cooperation in order to make this (and others) product better. So if we're going to expose some problems we'll need to document every problem in a technical way.

Already a thread about this in General:
http://forum.xda-developers.com/showthread.php?t=791130

I have my doubts if one letter on behalf of xda will do the job and make them sit up and notice, maybe a Zerg rush would work better???

Why not try both

Poor guys...

Well maybe poor guys... nonetheless their emails were easily found and in the public domain, and they are listed on Linkedin, so fair game in my opinion
The emails were in that Samsung "do not download internal testing" app on Market, unpacked it and looked through the code - THATS PUBLIC DOMAIN! lol...

the professional way to handle this is via Facebook, as already mentioned on the other topic
it works, and we already got results
so lets do it again

+1 to Facebook.. its kinda public so theres bigger chance ull get some results..! instead of personal emails..

shivankit said:
I have my doubts if one letter on behalf of xda will do the job and make them sit up and notice, maybe a Zerg rush would work better???
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Click to collapse
LOL!
+1 for Zerg rush.

What would be the effect of flooding?
They are pissed, delete the mails and remove the e-mail adresses.
Do you want this?
Much better effect can be obtained by an open letter, at best in cooperation with other well known (regional) forums and a message to some news sites.

use this instead
http://forum.xda-developers.com/showthread.php?t=792205

Samga said:
What would be the effect of flooding?
They are pissed, delete the mails and remove the e-mail adresses.
Do you want this?
Much better effect can be obtained by an open letter, at best in cooperation with other well known (regional) forums and a message to some news sites.
Click to expand...
Click to collapse
Well, I disagree. POLITE emails directly to people involved is better than indirectly through FB imho. But why not use both methods as someone suggested?

I agree. What we need is a well written coordinated letter to the samsung staff, which would represent members of this and/or other forums and websites and thus, many galaxy s customers....

Related

null

sorry , i'm really apologize
what is it ?
yeah, I have seen it the whole day now, but I will not touch it until I now what it is and what it does
Scary stuff :wink:
It's Novosec Smartfilter 1.1, cracked, and it should not be here. Mods, could you take this off?
For anybody interested in testing this software and is unsure of the operator code for their service provider, which is needed to make this work, go to this link where you will find a list of provider codes.
http://www.techbitz.co.uk/mobile/secrets/servicecodes.htm
This is an interesting piece of software, it comes with little information but once it is working it does what it says. I tested it by putting my home number on block, tried ringing my xda from my (blocked) home number and got the response, "it has not been possible to connect your call, please try later", if my answer service was enabled it would have switched over to that. You can have lots of different profiles with diferent numbers blocked or allowed, you can also block unknown numbers, witheld numbers etc.
Its a great post and a great software i suggest keeping it plz. We need such posts...
thanks
Compleet list of Operator codes
If you try it on my phone it activates the the ignor button is that correct?
Looking for the compleet list look here:
http://www.funsms.net/service_provider_code_list.htm
:wink:
Greatings and keep up the good work 8)
Hey all...
this program looks like just wut I need (some old lady won't stop calling me)
Im in the US...and all i seen on the Service Provider List were PCS....I have Tmobile...is there a way for me to utilize this prog?
ThanX
Hi all,
It's nice s/w ... However there are 2 missing features:
1. How can you add a number not in your contact list ?
2. There is no context menu either in contact list or calls history like"Add to Smart Filter" .... CallerFirewall has this one.
one minor comment ... Magic Button actually close the application instead of only keep it in the back ground. I think the author should have developed it to use system thread instead of normal application thread.
The display of a blocked call as a missed call is great idea ... I thought I won't be informed in any way but found it useful ... at least to apologize later when I 'm reachable
Yeah does anyone have it working on TMobile US?
Actually got mine to work....just put in 1 in country code and left provider blank.
COPYRIGHT INFRIGEMENT
COPYRIGHT INFRIGEMENT
Dear webmasters of xda-developers.com,
:arrow: REMOVE THE FILE ABOVE IMMEDIATELY.
You haven't responded to any of our emails. This is your last chance. In case this file is not removed within the next 24 hours we have to report an offence to the police in order to close your site.
If you are going to provide any of our software (which is under copyright) in future we will proceed this necessary step without any further notice.
It is not our problem, that your users can upload anything. You have to ensure that your site will not infringe our copyrights.
In addition to this we will proceed against the user who uploaded this file.
Maik Stohn
NOVOSEC
[email protected]
Re: COPYRIGHT INFRIGEMENT
stohn said:
COPYRIGHT INFRIGEMENT
Dear webmasters of xda-developers.com,
:arrow: REMOVE THE FILE ABOVE IMMEDIATELY.
You haven't responded to any of our emails. This is your last chance. In case this file is not removed within the next 24 hours we have to report an offence to the police in order to close your site.
If you are going to provide any of our software (which is under copyright) in future we will proceed this necessary step without any further notice.
It is not our problem, that your users can upload anything. You have to ensure that your site will not infringe our copyrights.
In addition to this we will proceed against the user who uploaded this file.
Maik Stohn
NOVOSEC
[email protected]
Click to expand...
Click to collapse
LOL!
Here is free speech forum!
If you don't like the forum, please go away! Or filing legal action again the India guy who posted the software!
Who cares your copyright!
Copyright means everybody has Right to Copy!
Hello,
FREE SPEECH, hopefully not a WAREZ SITE!
Maik Stohn
NOVOSEC
Maik - A PR genius
Message e-mailed to the brainiac:
Maik,
You aren't the brightest, obviously. Somebody posted your software to a site that has very targeted very significant traffic... of all people that carry an expensive device and are interested in software enhancements, incidentally the market you are trying to pursue.
Oh so let's see what your PR genuis does... (PR = public relations, an entirely foreign concept to you, no doubt):
So you go on there and post threatening messages. Instead of turning the challenge into an opportunity (ie. implementing better copy protection, releasing a new version, getting user feedback, etc) your minimal amount of cranial content came up with just posting threats. I had looked at your site and entertained the possibility of trying out your product but after reading that abnoxious post I decided otherwise.
I advocate against funding beligerent dimwits who go put threats on a community board that's supported by a bunch of guys at no cost and in their spare time. Again, in case the general tone of my message didn't convey my personal sentiments... I think you are a complete moron.
Good Day.
you tell him wayandrs :twisted:
The more we speak about it, the more it will be downloaded, any proper feedback on this software - any bugs :lol:
I'm very sorry about it, but now I'm realy sure.
The main intention of this board is to tell developers to kick the XDA/MDA platform.
I wonder what NAH6.com will say about hosting
XDA-(WAREZ)-DEVELOPERS.COM
Maik
to wayandrs:
You are right. I'm not the brightest. I should be glad that my software is here for free. It doesn't matter if I can't pay my bills. But I have to be glad that you take my work and use it. How can I use this scheme to build a house? Please teach me.
Stohn, believe it or not, it can be a good idea to have a program out that has no restrictions so that a potential user can fully evaluate it and discover its usefulness, if it is found to be useful I know many people that will then buy the full retail version because they can be sure that the software fits the purpose. Crippled and time limited software prevents this evaluation process. I know that some people will never pay for something they can get for free, that is a fact of life but there are also many that will pay because they are thankful that their tasks are made easier by the programmer/author of the software.
cruisin-thru said:
Stohn, believe it or not, it can be a good idea to have a program out that has no restrictions so that a potential user can fully evaluate it and discover its usefulness, if it is found to be useful I know many people that will then buy the full retail version because they can be sure that the software fits the purpose. Crippled and time limited software prevents this evaluation process. I know that some people will never pay for something they can get for free, that is a fact of life but there are also many that will pay because they are thankful that their tasks are made easier by the programmer/author of the software.
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Stohn,
I agree with, and respect your right to protect your intellectual property. My own livelihood depends upon it, as I develop web-based applications which are in use by thousands of people. However, the way you have publically handled this scenario is, IMHO, not the best way to have done it. Similar incidences that have occured in the past have taught me that privately contacting the parties concerned meets with positive results.
just take a look at PocketZenPhone to see what we mean by free software http://forum.xda-developers.com/viewtopic.php?t=6162 - this is free and being developed/ improved daily (even hourly) by the developer (Zendrui) from the feedback the users are providing to him; of which, I am one (very happy one, as well)... I have little doubt that Zendrui will come to a point where he will provide features in a Pro version that we would gladly pay money for.
Perhaps providing a lite version would be a way of collecting useful feedback about your product, which can then be built into a Pro version. This has been done for years, and has likely been done so because it works; for the users and developer alike.
To use a collective term such as Warez, or even hint that we all are interested in this line of illegal activity is very dangerous for you, and opens you up to legal proceedings for slander. Sure, we are hackers, but not crackers, warez junkies or any other descriptive for which your comment was intended.
We meet here because we like the technology, we like to see how it works, what makes it tick, and to see how much further we can utilise the technology that we hold in our hands.

Market F***ing Spam

I have come to a point where I can no longer sit back and watch our system be bombarded with spam apps. It hurts android as a system and will be its downfall, open or not.
I sent tips to Gizmodo, Engadget, BGR, and all others that have can reach a large audience.
I for one am sick and tired of all the bull**** I see in the market. Open system or not, its getting out of hand. I can't be the only one fed up with the situation. To all android users please voice your hatred of people abusing the rules. Just because its not illegal does not make it ethical or allowable
These are a few links to help people realize how bad this problem is and how bad it will become.
Who cares if we have 50,000 apps and upwards of 15,000 are complete crap. There are 20 real offenders with about 1,000 apps each. 1,000!! each. Thats ridiculous.
Almost 50% of our applications do nothing. Absolutely nothing. I love my N! and have been an Android user since the G1. I have watched our open system is being abused and ransacked by idiots.
Anyone else fed up with this do something to fix it rather than sit back.
I know this is not so much about the N1 than it is Android in general, but I wanted people to see it and spread the word.
These are some websites to look at
http://www.reddit.com/r/Android/comments/bwemj/pocket_empires_spamming_android_market/
http://www.google.com/support/forum/p/Android+Market/thread?tid=511e1703b32ce3a5&hl=en
http://www.eurodroid.com/2010/02/an...he-day-zeitmann-and-its-deluxe-clock-widgets/
http://www.google.com/support/forum/p/Android+Market/thread?tid=608e9ca3fc7a80fb&hl=en
http://forum.xda-developers.com/archive/index.php/t-635400.html
I'd noticed a lot of reviews mentioning Pocket Empire, all across the Market, earlier today, it's a pain in the arse, and highlights the fact that you really can't read just a few comments left, and assume they'll be accurate.
Yes it is totally our of hand. The Pocket Empire developers have been encouraging their users to go to the market and download any and all Free apps they dont have to pay for. Then to leave feedback score of 5 for the unrelated app with a comment promoting their Pocket Empires and a referral code. So as well as the comments being BS so are the star ratings they are leaving, which do not reflect the underlying application.
Here are some threads discussing it.
Nexusone Stop spamming the Android Market Pocket Empire players
People advertise everywhere for "pocket empires"- can this spam be curtailed somehow?
How about all the people who were getting their knickers in a knot about the sentence "this message was not sent by tapatalk" sink their teeth into this one.
It is of far greater significance and has the potential to undermine the android market. The lack of action by google to date on this issue (ie not banning PE) suggests to me that they want the market to self regulate.
So lets get together and do something about this Pocket Empire mob.
Yeah the stupid spam comments about "join pocket empires and receive 100 credits" is really getting annoying, not to mention the complete random and totally useless apps that have been coming onto the market lately.
You can at least use appbrain as an alternative, because it filters out the vast majority of Spam apps. But it cannot filter all the PE Spam comments.
Well yesterday, the dev of Pocket Empires sent an ingame message out saying the following:
Hey everyone. We are laying down a new "dont spam other games" policy due to the amount of spame that's been being spread around. Starting May 1st any comments past that date will have their referral code banned for a week. Thanks for your assumed cooperation and enjoy!
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Click to collapse
Seems like the dev is trying to put a stop to it at least for now.
Sistum Id said:
Well yesterday, the dev of Pocket Empires sent an ingame message.....
Seems like the dev is trying to put a stop to it at least for now.
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Click to collapse
Yes but they are just going through the motions of saying the right thing. Crying Crocodile Tears. How do you honestly think they are going to police their threat of one week bans?
If they were serious about it, they would
1) be telling their users to go back and undo the damage they have done. Which would involve removing spam comments left for other apps AND setting ratings stars to average.
2) removing the referral code system altogether, so that once they no longer can Spam the market they do not just move to every other forum know to man. Such as some smart arse adding a PE referral in this very thread which will no doubt happen soon enough.
I would really like to see Google pull PE from the market altogether for some time as a penalty. But probably wont happen as they want the market to self regulate.
POCKET EMPIRES = POX it must be eradicated
Quick add me on pocket empire!
My code is [email protected]
I'll pay that one ;-)
KnightMAREcrow said:
These are some websites to look at
http://forum.xda-developers.com/archive/index.php/t-635400.html
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Click to collapse
Yeah, I opened that thread over there. What bothers me the most is how easy it would it be for google to give us the tools to crush spam.
From where I see it, there are two distinct problems right now:
1) the spam apps (those by Michael Quach, Zeittman, etc).
The easy solution: allow the users to filter out specific words and developers. Then, if a given number of users filter out a developer, consider him "uninteresting" and relegate his apps to the bottom.
2) the PE spam in other apps and games.
The easy solution: if a given number of users report a given number of posts as spam (e.g. 50 individual users report 50 individual messages) consider them spam and filter out every message that is 90% similar to them (e.g. they have mostly the same words but the referral code changes).
These would be completely automatic and would require absolutely no human interaction on part of Google. It's so easy it makes me want to go to their offices and slap the person in charge in the neck.
I reckon a simpler solution to the PE SPAM with referral codes is as follows:
Restrict feedback entries to known words. So if a user enters anything that is not a word, such as a referral code, serial number or email, then it would get rejected. There is absolutely no reason for legitimate feedback to contain any word or string of characters that is not in a dictionary.
logger said:
There is absolutely no reason for legitimate feedback to contain any word or string of characters that is not in a dictionary.
Click to expand...
Click to collapse
What about diminutives, etc? Also, What if I want to point to a related app that is better in my opinion? I have done that in the past.
Fair point.
However, for simplicity, blocking non words would go a long way to fixing the referral code issue, while allowing most feedback. It may be better to point out the shortcomings of an application, than to refer readers to an alternative. I know if I was a developer, I would be annoyed if feedback pointed to a competitors product. I trust I got my point across here, using only common words and no diminutives. Common diminutives could be added to the dictionary in any case.
logger said:
However, for simplicity, blocking non words would go a long way to fixing the referral code issue, while allowing most feedback.
Click to expand...
Click to collapse
The operative word here being "most". I get your point, but I think self-regulation would be better on the long run. I don't think the best way to fix an annoying situation is to introduce another annoying situation, even if it's less annoying than the first one; and I sure would be pissed if I was writing a comment and the Market rejected it because one of the words I used was not in the dictionary.
logger said:
It may be better to point out the shortcomings of an application, than to refer readers to an alternative. I know if I was a developer, I would be annoyed if feedback pointed to a competitors product
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Click to collapse
I would be too, but honestly: I don't write comments to please developers, I do it to give other users good advice. Isn't that precisely the point of the comments system?
http://www.appbrain.com/
If you refuse to use it after I've showed you this, or knew about it already and didn't use it, then don't start another thread like this. You have your out.
And please don't use the "we shouldn't have to use a 3rd party app." This is mother####### XDA, we use what we have to in order to get things done quickly and smoothly.
ATnTdude said:
And please don't use the "we shouldn't have to use a 3rd party app." This is mother####### XDA, we use what we have to in order to get things done quickly and smoothly.
Click to expand...
Click to collapse
Yeah, let's leave the rest of Android users on their own. We're mother####### XDA, we don't care about things working right or not if we can make them work for US!
Who cares about the health of the Market? Who cares if it deters people from using Android? We're mother####### XDA!
ATnTdude said:
http://www.appbrain.com/
If you refuse to use it after I've showed you this, or knew about it already and didn't use it, then don't start another thread like this. You have your out.
Click to expand...
Click to collapse
Of course we know about appbrain. Before you go sprouting off, Just read some the feedback comments in http://www.appbrain.com/browse/apps/?apps=free for example Shazam and you will immediately see they are not filtered and that the SPAM comments we have been discussing reside there as well.
Any yes I have asked appbrain if they would consider filtering the SPAM comments from their site. Hopefully they will.
In this instance, I believe the market should regulate itself. There has been enormous growth and with it comes the BS. I'm of the mind to believe this will be addressed.
Legalize it. Don't criticize it.
1) the spam apps (those by Michael Quach, Zeittman, etc).
The easy solution: allow the users to filter out specific words and developers. Then, if a given number of users filter out a developer, consider him "uninteresting" and relegate his apps to the bottom.
Click to expand...
Click to collapse
i agree.. i think the user should be able add any developer to their personal 'blacklist' that will just simply hide them from view in the market.
also, a more in depth search is needed. filter by keywords you want, keywords you dont want, categories, rating, total downloads, active installs, developers country, downloads to time in market ratio, etc, etc... i mean come on how hard is this to implement when your the top search provider in the entire world.
edit: also, this spam crap is hurting the legit devs. without proper filters or search, it is an uphill battle to not fail. i mean, how will the casual user even know your app exists when 50 apps above it and 50 apps below it are all spam.

Possible Valuable Help

Hello! I've come in contact with Greg Kumparak who wrote this arictle. I sent him the following email:
Hey Greg!
First off, i wanted to say after joining twitter just minutes ago, I was scrolling through your tweets and found them very funny and helpful.
Next, I was reading an article you wrote involving conflipper and the Microsoft Kin. To jog your memory, the Kin is the disaster phone Microsoft intended to market for teens. I have also been fairly active in a group at XDA Developers attempting to crack the Kin Two phone now sold by Verizon. There have been significant advances toward the ability to write and edit files on the phone itself. I'm sure you'll find our endeavorvery interesting and I'd be happy to explain all the details. In a nutshell: the phone is more secure normal phones, runs off a form of Win7Mobile, is sold as a "feature phone", and, without a doubt, has potential to rival smart phones. Of course, since the phone uses WiFi, these abilities (one could say, smartphone-like) do not require a data package. If thats not bang for the buck, I don't know what is.
Anyway, I'd like to know If you think the story of this phone and its ability to have apps is worth writing an article on. Some pretty exciting things are going on with the device, currently there is a facebook group getting in contact with Personal Communications Devices (company) and a group of HTML experts writing our free version of Microsoft old cloud system for the kin, kin.com.
If you dont think this article can make it, I understand. Either way, however, I was hoping you could give me an email address for conflipper because I'd like to shoot him an email asking about what he found in the kin ROMs and how he got in.
Thanks for you'r time, I'm sure your a busy man,
(My Name Here)
He replied minutes later by saying something alone the lines of "I'm interesting and want more details" (I dont want to quote him w/o permission). He also informed me that conflipper is retired and his old site is here. I would like to set up a skype/phone chat with Greg for the mutual benefit of us both. In his favor, he is interested and would possibly like to write an article about our homebrews. To the benefit of us, I'm sure he has many contacts and a published article could attract the attention we need.
I would like a few key people to be on the line with Greg in order to present all aspects of the Kin-Hacking World. Don't hesitate to mention anything I should be presenting to him. If you feel you should be included in the phonecall/skype please state why. I would like JohnKussack to be there also. EDIT: I plan to show him the concept document the dev group (from the facebook group) has on google docs.
Feel free to comment/leave your opinion.

Samsung has NO customer forums? Really?

I just went to the Samsung site looking for their Customer Forums where could report some bugs in their latest OTA and suggest some improvements.
THERE ARE NONE.
Seriously, a multi-billion dollar company with NO way for their customers to interact, get problems solved or make suggestions. Nothing. It is inconceivable to me that in the year 2012 a company the size of Samsung would be in the stone ages of customer interaction.
Want to know how they get customer feedback? You log on and post a review of the product. That's it! No interaction, no feedback, no idea if anyone even saw what you wrote - you just post a review and pray.
Yeah you can go to Samsung's Facebook page and post something on their wall but that's not a proper forum.
http://www.facebook.com/samsungsupport
I am honestly dumbfounded at this revelation.
They do it on social media. In a pretty big way too.
Surely, in your research of the GN 10.1, you found that out - I did. They do have a question and answer area.
A "rant" is neither productive nor helpful. They don't have forums. Period.
BarryH_GEG said:
They do it on social media. In a pretty big way too.
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Click to collapse
Social media is a pathetic replacement for an actual Forum. Lol, can you imagine xda-developers as a Facebook page?
Massive fail Samsung. It's clear from some of the changes they made in the last OTA that they aren't listening to the users.
toenail_flicker said:
A "rant" is neither productive nor helpful. They don't have forums. Period.
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Click to collapse
That's probably why they don't have forums. Not enough people ranting. You'll have to forgive me. I didn't research whether Samsung had customer forums. I just assumed they weren't living in 1960.
I am endeavoring to report some bugs on their Facebook page. I have no idea if anyone else has already reported these or if there is follow-up as their "forum" has no apparent structure. Will report back if I get any feedback.
unfortunately yes.
I've been looking for its own forums few years back, and find NONE. :cyclops:
They rather use a facebook page, which we don't know the page is being maintained by who.
But, if you need a fast response, you can try their website, there's a LIVECHAT down there.
Facebook is really a pathetic idea to make it as the main forum of such a big company (in my opinion).
If facebook is being used as an additional media, then yes, it's a good idea.
Time for Mr. Peabody's WABAC Machine
For support: Not a forum and not Facebook.
Samsung needs a Web and Android App accessible Support database.
From 1979 to 2002 I was an IBM Mainframe Systems Programmer at UF in Gainesville Florida, then at the School Board of Alachua County Florida.
I watched large companies like IBM and CA move into the web era with their Support. I moved with them from phone calls and mailing fix tapes to Customer Searchable Databases with user entry for new issues, and with Downloadable Fixes for resolved issues.
Of course, way back then issues for my organization affected 10s of thousands of people where resolving an issue meant dealing with only one person in our organization.
Moving forward to today, we've got 10s of thousands of people and many, many more who all need their individual fixes. Very time consuming compared to dealing with one person.
This is one reason why more and more OTA forced SW updating is happening and why the big companies are pushing cloud computing. Such as Google evolving the Chrome platform; Adobe offering Creative Cloud; and VMWare and IBM competing for hosting Enterprise virtual computers.
Aloha.. Al :highfive:
Is it just me or do 80% of their Facebook Support moderators look like complete burnouts?
If a Forum is too hard for them how about a simple Suggestion Box where users can report bugs directly to the Design Team?
My faith in their meeting future needs with OTA's is greatly diminished. Hopefully they will surprise me.
Sent from my GT-N8013 using Tapatalk 2
http://forum.xda-developers.com/showpost.php?p=31024209&postcount=24
You might get more feed back by directing your rants here. :cyclops:
tonyz3 said:
http://forum.xda-developers.com/showpost.php?p=31024209&postcount=24
You might get more feed back by directing your rants here. :cyclops:
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Click to collapse
tonyz3,
I think you should put in an application to work for the Samsung Design Team, you seem like their kind of guy. :cyclops:
They used to have customer Forum. I was a member. They were so heavily censored, that you could say virtually nothing negative.
When the Galaxy S was having GPS issues, a class action suit was initiated about the GPS problem. I posted this fact and my post was edited to eliminate the sentence stating that. My post appeared but the words "Class Action Lawsuit" magically disappeared!
Moderators would actually cut pieces out of your posts before they would appear.
I then tried to send a private message to another forum member about the censorship and they censored and blocked the private messages as well and then sent me a message saying any more communications of that type would get me banned.
I then posted a second time to the main forum complaining that they were censoring negative posts and was in fact banned from the forum. So there isn't much of a point to a Forum where you aren't alowed to communicate.
So perhaps they just decided to institute the ultimate form of censorship and eliminate the forum altogether.
Digital Man said:
They used to have customer Forum. I was a member. They were so heavily censored, that you could say virtually nothing negative.
When the Galaxy S was having GPS issues, a class action suit was initiated about the GPS problem. I posted this fact and my post was edited to eliminate the sentence stating that. My post appeared but the words "Class Action Lawsuit" magically disappeared!
Moderators would actually cut pieces out of your posts before they would appear.
I then tried to send a private message to another forum member about the censorship and they censored and blocked the private messages as well and then sent me a message saying any more communications of that type would get me banned.
I then posted a second time to the main forum complaining that they were censoring negative posts and was in fact banned from the forum. So there isn't much of a point to a Forum where you aren't alowed to communicate.
So perhaps they just decided to institute the ultimate form of censorship and eliminate the forum altogether.
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Click to collapse
Oh well, they make nice tablets and if we get the same software as the Note II we will all be happy campers.
mitchellvii said:
Oh well, they make nice tablets and if we get the same software as the Note II we will all be happy campers.
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+1
:highfive:

I'm concern about one's safety on this site!

I contacted the moderator:
I have the strangest suspicion that this member, kp263 was trying a scam on me. I posted a message regarding help to fix my bricked LG D858HK, and kp263 contacted me by private messaging requesting. After I sent my number, I received a message, saying; I'm always offline on WhatsApp. I responded; I normally turn my phone off 12.00 am to 8.00 am UK time because I don't want to be disturb at those times when sleeping, but I'm available all the other times. I also mentioned; I'm using another phone, as the LG is bricked (of course). I started to get suspicious and asked; how are you going to repair phone in the UK when you're in India? But, I didn't get a reply, so I contact him again. So he informed me that was away for a few days.
Could this member have been leading me on to a scam? Check this member out - could be dangerous...! But Moderator doesn't seem to be concerned...
Moderator's comments: Cannot act on speculation. Add member to your ignore list and seek reputable verified help in the future.
My response to moderator:
Speculation!? As a moderator, you don't seem to be concerned regarding the safety of users on your site! This dude wanted to gain access and control my PC and could have stolen information via a piece of software he wanted me to install, and you're not concern about that!? Or, could it be that he may be connected with you/your site?
The problem is with my phone, so why did he wanted to access my PC? Why didn't he send me the instruction by private message (like I asked him to), or better yet, publicly, so that others can see, who may be experiencing same or similar problems, so they can refer it his cure? Why didn't he respond to several questions...I'd put to him regarding my concern of him accessing my PC?
If you're not going to check him out, I'll have to make this public so that others can be aware of this
Soundboy said:
I contacted the moderator:
I have the strangest suspicion that this member, kp263 was trying a scam on me. I posted a message regarding help to fix my bricked LG D858HK, and kp263 contacted me by private messaging requesting. After I sent my number, I received a message, saying; I'm always offline on WhatsApp. I responded; I normally turn my phone off 12.00 am to 8.00 am UK time because I don't want to be disturb at those times when sleeping, but I'm available all the other times. I also mentioned; I'm using another phone, as the LG is bricked (of course). I started to get suspicious and asked; how are you going to repair phone in the UK when you're in India? But, I didn't get a reply, so I contact him again. So he informed me that was away for a few days.
Could this member have been leading me on to a scam? Check this member out - could be dangerous...! But Moderator doesn't seem to be concerned...
Moderator's comments: Cannot act on speculation. Add member to your ignore list and seek reputable verified help in the future.
My response to moderator:
Speculation!? As a moderator, you don't seem to be concerned regarding the safety of users on your site! This dude wanted to gain access and control my PC and could have stolen information via a piece of software he wanted me to install, and you're not concern about that!? Or, could it be that he may be connected with you/your site?
The problem is with my phone, so why did he wanted to access my PC? Why didn't he send me the instruction by private message (like I asked him to), or better yet, publicly, so that others can see, who may be experiencing same or similar problems, so they can refer it his cure? Why didn't he respond to several questions...I'd put to him regarding my concern of him accessing my PC?
If you're not going to check him out, I'll have to make this public so that others can be aware of this
Click to expand...
Click to collapse
you should never give out your number and install software you don't know what it does.
Use common sense, you made a mistake to give out your number and if you installed software you don't know what it does nobody else to blame but yourself.
Sorry to sound harsh but you need to be careful what you do as well and protect yourself
DJ_MiX said:
you should never give out your number and install software you don't know what it does.
Use common sense, you made a mistake to give out your number and if you installed software you don't know what it does nobody else to blame but yourself.
Sorry to sound harsh but you need to be careful what you do as well and protect yourself
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Click to collapse
I'm sure there are novices that use this site that doesn't know the risks... But, I'm not a novice as far as the internet is concerned. I know the dangers and this why I didn't download the software and questioned the dude.
So I'm in a jam with my phone and asked for some genuine help and was hoping I would get it in return, at least so I thought. These scammers should look into by the moderator/s and not ignored but rooted out; because not everyone would be aware of this sort of practice on xda, and is not a matter of common sense. Are you saying you've never given a stranger your mobile number? I sure you have. So where is your common sense that? :silly:
Soundboy said:
I contacted the moderator:
I have the strangest suspicion that this member, kp263 was trying a scam on me. I posted a message regarding help to fix my bricked LG D858HK, and kp263 contacted me by private messaging requesting. After I sent my number, I received a message, saying; I'm always offline on WhatsApp. I responded; I normally turn my phone off 12.00 am to 8.00 am UK time because I don't want to be disturb at those times when sleeping, but I'm available all the other times. I also mentioned; I'm using another phone, as the LG is bricked (of course). I started to get suspicious and asked; how are you going to repair phone in the UK when you're in India? But, I didn't get a reply, so I contact him again. So he informed me that was away for a few days.
Could this member have been leading me on to a scam? Check this member out - could be dangerous...! But Moderator doesn't seem to be concerned...
Moderator's comments: Cannot act on speculation. Add member to your ignore list and seek reputable verified help in the future.
My response to moderator:
Speculation!? As a moderator, you don't seem to be concerned regarding the safety of users on your site! This dude wanted to gain access and control my PC and could have stolen information via a piece of software he wanted me to install, and you're not concern about that!? Or, could it be that he may be connected with you/your site?
The problem is with my phone, so why did he wanted to access my PC? Why didn't he send me the instruction by private message (like I asked him to), or better yet, publicly, so that others can see, who may be experiencing same or similar problems, so they can refer it his cure? Why didn't he respond to several questions...I'd put to him regarding my concern of him accessing my PC?
If you're not going to check him out, I'll have to make this public so that others can be aware of this
Click to expand...
Click to collapse
Do you mean this user https://forum.xda-developers.com/member.php?u=7532374 ?
Do you have any idea how many accusations are made similar to this on this site of almost 8 million users? So YES we need proof of wrong doing. The message you reported was a simple Whatsapp request. No where did he ask for access to your computer. He did suggest he could fix your problem with Teamviewer. Generally these members are not scammers but are trying to sell you their repair service. When we have proof of attempted sales, then the accounts are removed.
Thank you for bringing this member to our attention and adding to our investigation already in progress.
Have a nice day.
KennyG123 said:
Do you mean this user https://forum.xda-developers.com/member.php?u=7532374 ?
Do you have any idea how many accusations are made similar to this on this site of almost 8 million users? So YES we need proof of wrong doing. The message you reported was a simple Whatsapp request. No where did he ask for access to your computer. He did suggest he could fix your problem with Teamviewer. Generally these members are not scammers but are trying to sell you their repair service. When we have proof of attempted sales, then the accounts are removed.
Thank you for bringing this member to our attention and adding to our investigation already in progress.
Have a nice day.
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Click to collapse
This dude was shady... If I wasn't alert and aware of these type of scams and fraud, I would have let him have his wicked way and could have scammed me. I not gonna deal with someone in India when am in the UK and especially the way he wanted me too. No way!
As a good and responsible citizen and trying to help to stomp out scamming and fraud, my original message to you was to make you aware of the situation..., but your replied was sarcastically... When I get scamming emails and forward them on to the banks, etc, they thank me for informing them - unlike you. Your statement above (Thank you for bringing this member...) would have been just nice in the first place. There is another guy on your team (who was very nice - not sarcastic) that I sent the message to in the first place but he instructed me to contact the moderator because he didn't deal with that area. So, it seems that there are nice guys amongst you all.
Soundboy said:
This dude was shady... If I wasn't alert and aware of these type of scams and fraud, I would have let him have his wicked way and could have scammed me. I not gonna deal with someone in India when am in the UK and especially the way he wanted me too. No way!
As a good and responsible citizen and trying to help to stomp out scamming and fraud, my original message to you was to make you aware of the situation..., but your replied was sarcastically... When I get scamming emails and forward them on to the banks, etc, they thank me for informing them - unlike you. Your statement above (Thank you for bringing this member...) would have been just nice in the first place. There is another guy on your team (who was very nice - not sarcastic) that I sent the message to in the first place but he instructed me to contact the moderator because he didn't deal with that area. So, it seems that there are nice guys amongst you all.
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Click to collapse
Sure...but as I said...they generally try to sell you a service under the radar of XDA moderators because selling of anything on this site is not allowed except in the paid app section. That is the shady part. We remove these types daily once we get evidence of them asking for money. The repair is usually legitimate. Thanks for adding to our evidence against this member.
So others thank you and do nothing, but I tell you we need evidence and then do something...which would you prefer. By the way I am still awaiting an answer to that PM.
@Soundboy There are many legitimate people out there that will help people through teamviewer out of the kindness of their heart. So next time present more evidence than a Whatsapp request and offer to go on teamviewer. Back in the Epic 4G days of 2011 I helped someone through it and know of another good friend that helped members through teamviewer all day long and only for whatever they wanted to donate to him, even if it was nothing. So your paranoia was insufficient to act on without evidence.
I 100% agree with @DJ_MiX . I can't believe I have to say this, but, this world is full of nefarious people out to do you harm. If you expect any website to be able to protect you from every single user, you are in for a shock. Welcome to the internet. :highfive:
Receiving a private message instead of answering your question publicly in the forums should have been a large red flag and warning sirens for you. That's like getting cold called at your house and the person asking for financial information.
These forums are not for one-on-one help. They are for public questions, answers, and discussions so that everyone benefits. I personally would only use private messaging with users who have a long history on the forums. And even then, there's rarely a reason to do so.
You seem nice and you seem like you mean well, just be vigilant and do your due diligence whenever possible. Evil folks prey on the naive. I will personally not be able to help you out with your particular issue, but good luck!
Paranoia
KennyG123 said:
@Soundboy There are many legitimate people out there that will help people through teamviewer out of the kindness of their heart. So next time present more evidence than a Whatsapp request and offer to go on teamviewer. Back in the Epic 4G days of 2011 I helped someone through it and know of another good friend that helped members through teamviewer all day long and only for whatever they wanted to donate to him, even if it was nothing. So your paranoia was insufficient to act on without evidence.
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Click to collapse
Maybe paranoia... But you haven't seen my messages I sent to him via Whatsapp, asking for his legitimacy... But of no surprise, he didn't respond to them.
AlwaysLucky said:
I 100% agree with @DJ_MiX . I can't believe I have to say this, but, this world is full of nefarious people out to do you harm. If you expect any website to be able to protect you from every single user, you are in for a shock. Welcome to the internet. :highfive:
Receiving a private message instead of answering your question publicly in the forums should have been a large red flag and warning sirens for you. That's like getting cold called at your house and the person asking for financial information.
These forums are not for one-on-one help. They are for public questions, answers, and discussions so that everyone benefits. I personally would only use private messaging with users who have a long history on the forums. And even then, there's rarely a reason to do so.
You seem nice and you seem like you mean well, just be vigilant and do your due diligence whenever possible. Evil folks prey on the naive. I will personally not be able to help you out with your particular issue, but good luck!
Click to expand...
Click to collapse
I'm always aware and suspicious about private messages, emails, letters and phone calls I get from people I don't know offering their services, e.g. like paying upfront. I always tell them to take a hike! I get them all the time; even from these pretty-young-nice-figure-babes on facebook. It's like; "You're a gorgeous babe; but why you want to friend an old fart like me, old enough to be your granddad or even your great grandad?" They're gone, man! So yes; I'm an internet savvy and on the money! :highfive:
My initial message was only to make you guys aware... I do it all the time; forwarding suspicious contacts to Banks, PayPal, Facebook and Action Fraud. I'm only just trying to make the world a bit safer
Respond to your PM
KennyG123 said:
Sure...but as I said...they generally try to sell you a service under the radar of XDA moderators because selling of anything on this site is not allowed except in the paid app section. That is the shady part. We remove these types daily once we get evidence of them asking for money. The repair is usually legitimate. Thanks for adding to our evidence against this member.
So others thank you and do nothing, but I tell you we need evidence and then do something...which would you prefer. By the way I am still awaiting an answer to that PM.
Click to expand...
Click to collapse
Regarding your PM... I've already responded to it yesterday via reply to the email. But since it seems you haven't received it, here it is again: I did google Teamviewer...and that is why I didn't download it to my PC. And yes, I do get lots of Prince in Nigeria..., etc, etc and phone calls too but I don't fall for them. So no, not foolish. I'm not new to the internet but on your site. In fact, I'm a savvy on the internet and know of the dangers.
The account countfox: because when I first join I made a spelling mistake with my username and after about 4 times of asking Brendon to edited he failed to deal with it, so I set up another account. But it was changed by another person in the end after I contacted him. So, I kept on using Soundboy because my message was already on it. If there was a way for me to edit or delete them myself I would have done so instead of relying on you guys. Anyway, you can delete both of them because they no use to me now.
Cheers!

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