my wizard won't boot
My wizard isn't going past the WM6 splash screeen, it gets stuck on it. I've tried soft and hard reseting a number of times as well as removing and reinserting the battery but nothing helps...
I recently flashed it with Blackdiamond 2.0 and have been using it without a single problem for the last 2 weeks or so.
Last thing I did on it last night was to use the 'Advanced Settings' in the settings menu and checked the options to make the scroll bars thinner and the scroll buttons smaller, it asked for a soft reset but since I was using it at the moment I clicked no and continued using it eventually powering it off and went to bed.
Now when I turned it on this morning it just won't go beyond the blackdiamond splash screen (pic attached)
I can't flash the rom again since activesync can't establish a connection with it(doesn't recognize that its attached with the pc, probably because the ROM never loads). I really don't know what to do... any help would be greatly appreciated
thanx
Check XDA-Wiki (top of this page) for troubleshooting guide under Wizard section
I'm not sure what is wrong with it, but it started because...I was trying to turn the bluetooth on and it wouldn't let me, so I did a soft reset, and what happens is it will just go to the loading screen for windows and stay there forever! I don't understand what happened . I've tried to reset a couple more times but it won't work...and also the power button on top doesn't work anymore.
Can anyone help me?
problem solved thanks
I just can't understand why people find more comfort in asking a question than doing a simple search and find the answer by himself. It's less time consuming and you feel a bit proud that you solved your problem on your own.
I think we should make a sticky with things like this :
"My wizard won't boot !"
"Which is the best rom ?"
"Will WM6 work on my device ? and where to find it ?"
All questions above have been asked hundreds of times, perhaps more and are still asked by almost every new guy that just registered.
how did you resolve your problem? I don't see troubleshooting anywhere...unless I"m very blind or maybe dumb.
monicaha said:
how did you resolve your problem? I don't see troubleshooting anywhere...unless I"m very blind or maybe dumb.
Click to expand...
Click to collapse
You got 2 choices :
- flash a new rom (put it into bootloader and connect it to the PC then flash)
- hard reset
anichillus said:
I just can't understand why people find more comfort in asking a question than doing a simple search and find the answer by himself. It's less time consuming and you feel a bit proud that you solved your problem on your own.
I think we should make a sticky with things like this :
"My wizard won't boot !"
"Which is the best rom ?"
"Will WM6 work on my device ? and where to find it ?"
All questions above have been asked hundreds of times, perhaps more and are still asked by almost every new guy that just registered.
Click to expand...
Click to collapse
The world is turning this way - wrong way. Too much lazzy people, too less macgyver thinking ...
anichillus said:
I just can't understand why people find more comfort in asking a question than doing a simple search and find the answer by himself. It's less time consuming and you feel a bit proud that you solved your problem on your own.
I think we should make a sticky with things like this :
"My wizard won't boot !"
"Which is the best rom ?"
"Will WM6 work on my device ? and where to find it ?"
All questions above have been asked hundreds of times, perhaps more and are still asked by almost every new guy that just registered.
Click to expand...
Click to collapse
You missed one:
Do I have a G3 or G4?
anichillus said:
You got 2 choices :
- flash a new rom (put it into bootloader and connect it to the PC then flash)
- hard reset
Click to expand...
Click to collapse
I was hoping I wouldn't have to do that, but I will try it later.
Thanks though!
jacknjill said:
You missed one:
Do I have a G3 or G4?
Click to expand...
Click to collapse
Hehe, I missed allot more
Like i said it before, why wait for an answer when you can find it for yourself. Maybe i just don't like to wait
P.S. I liked the MacGyver thing. I must admit i watched those series and i was really jealous on the guy...he knew too much
My Wizard was dead unlimited times.........,
it is easy to get life back, isn't it ?
WTF is wrong with u guys?? If its dead is dead. If the screen works, led works, the pda isnt dead. So hard to understand??
@All,
As a celebration for my 1000th post, I decided to open a new thread based on Tweakman's idea, which seemed to work very well in the Development and Hacking Section. The idea is simple, a single thread for all Questions, Problems, and Concerns regarding Blue Angel. This includes, but it is not limited to:
[highlight]*Problems with Flashing.[/highlight]
Can't get your device in bootloader? Did it freeze during flashing and now it doesn't get past the 4 colored screen? Are you a complete noob and need some guidance as to how to flash? Etc.
[highlight]*Have questions about which Rom is best?[/highlight]
[highlight]*Want to install software but don't know if it is compatible with your BA[/highlight]
You get my point. All the questions that I have seen/answered over the past couple of months are just repetitions of posts, threads, and things that are readily available on the wiki or in other threads. However, people are either lazy, don't know what a Wiki is / where to find it, or just flat out don't know how to search (or read the forum rules for that matter). Having something general (in this case a sticky) that says "Hey, if you have a question, you can ask here" should draw enough attention and start minimizing the number of new threads and posts opened by users (both new and seasoned). This way, we will be able to keep the development threads a little cleaner and smaller... hence making the site's search function work a little better in the process.
@Seniors,
Kinda like the Q&A team, I will need your help in trying to keep the influx of questions to a certain level by answering them as we see them. None of us are logged in 24/7 (or at least some of us aren't ), but if you guys see a question, please try to answer it. I know that xplode, Chef_Tony, markanthonypr, red_hanks, sun_dream, imatrix, +Que_PPC, motisu, and others normally try to keep this under control, but if we centralize it and contain it, we will have a cleaner forum.
Reserved for future use.
Post Stickied Per Request...
Siemens SX66 BlueAngel Q&A, Help
You know very well you can count on us. Great idea mate. Also congrats on your 1,000's post. I've added a few "tags" to the thread. I hope some others do the same to. Tags help users to find what they are looking for when they use search.
hi
hi specialists
my friend has Blue Angel,he has strange problems.
in (sounds & notification),it didnot saved after changing any parameter,we tried by reflash the rom again,but nothing changed,also we reinstalled radio 1.15 but no change,also the ring tone of the msg is discontinue or irregular when played,and some times didnot wake up (of the device) when recieve a msg.
this is strange issued problems but in mine (BA) every thing is ok,this problems only in my friend (BA),I mate PDA2K.
any ideas?any suggestions?
thnx
notice:when we down grade to wm 6.1 every thing is ok
homam_france said:
hi specialists
my friend has Blue Angel,he has strange problems.
in (sounds & notification),it didnot saved after changing any parameter,we tried by reflash the rom again,but nothing changed,also we reinstalled radio 1.15 but no change,also the ring tone of the msg is discontinue or irregular when played,and some times didnot wake up (of the device) when recieve a msg.
this is strange issued problems but in mine (BA) every thing is ok,this problems only in my friend (BA),I mate PDA2K.
any ideas?any suggestions?
thnx
notice:when we down grade to wm 6.1 every thing is ok
Click to expand...
Click to collapse
Hey homam,
Thanks for kicking things off
First of all, which OS were you having problems with? This is important because it could have been a bug in a rom that could have been fixed in a later version.
@mark,
I know I can count on you, buddy I need help from the mods as well though. I cannot redirect posts to here and/or close threads
My BA, keeps turning on from standby, by a light shock! I maen, if you press the Power button, and then you knock gently on it's back, it turns back on!!
I've set to "Lock all buttons except the power button", However, I still have this issue.
Well, I must confess that once it dropped off of my hand, and it's the result of that...
Any ideas?
by "it turns back on" i assume you mean it wakes up from stand by, it doesn't really start like after a soft reset, right?
since the BA's only battery activated wake-up is in the cradle and we are not talking about soft reset, my first guess is, the battery is not to blame.
have you checked whether you can use your camera at all time? i mean, the camera_detect does not usually run at all times but if the camera connector is a little lose, from now and then it could "discover" the new camera hardware and wake up, that is unlikely for normal devices, but if yours had a crash before...
you could refer to this site for checking possible hardware reasons:
http://www.land-of-kain.de/ppc/mda3/disassembly/
the hardware things aside, there are also many possible software reasons for the device to wake up on:
- update of titanium weather
- automatic email checking
- cell broadcast
- if bluetooth is on
- if beam is on
- automatic update of any software...
plus of course the usual:
- incoming call
- incoming text message
- incoming mms
- upcoming calendar event...
so please check the possible software wake ups first to make sure this is really a hardware issue, because that would be a shame, that could be tricky to solve.
or let me put it this way, if it is really the moving that wakes it up, you have the first BA with accelerometer
EDIT: last but not least, it could only be a bug, maybe a hard reset or change of the rom could also be a way to go, since spontaneous waking up is a known bug for BAs
Chef_Tony
If there was only a way to hack the hardware and make this work at least on Edge. I can live with everything else, but its a shame paying for a full unlimited Internet service and only getting G connection Sighhhhhhh
Ok, I had to let that frustration out !!!!!!
Chef_Tony said:
by "it turns back on" i assume you mean it wakes up from stand by, it doesn't really start like after a soft reset, right?
since the BA's only battery activated wake-up is in the cradle and we are not talking about soft reset, my first guess is, the battery is not to blame.
have you checked whether you can use your camera at all time? i mean, the camera_detect does not usually run at all times but if the camera connector is a little lose, from now and then it could "discover" the new camera hardware and wake up, that is unlikely for normal devices, but if yours had a crash before...
you could refer to this site for checking possible hardware reasons:
http://www.land-of-kain.de/ppc/mda3/disassembly/
the hardware things aside, there are also many possible software reasons for the device to wake up on:
- update of titanium weather
- automatic email checking
- cell broadcast
- if bluetooth is on
- if beam is on
- automatic update of any software...
plus of course the usual:
- incoming call
- incoming text message
- incoming mms
- upcoming calendar event...
so please check the possible software wake ups first to make sure this is really a hardware issue, because that would be a shame, that could be tricky to solve.
or let me put it this way, if it is really the moving that wakes it up, you have the first BA with accelerometer
EDIT: last but not least, it could only be a bug, maybe a hard reset or change of the rom could also be a way to go, since spontaneous waking up is a known bug for BAs
Chef_Tony
Click to expand...
Click to collapse
Wow! Tony! I really appreciate your complete answer. I mean it.
Yes, as you correctly assumed, I meant wake-up. It just wakes up and continues the routine WinMo operation; no soft-reset occurs.
It's less than a year that I've replaced the battery with a new one. I remember all the funny things used to happen when the old battery was dying. But non of them were similar to this one.
It can't be the Camera. Well, I'm able to use it all the time, and the "camera_detect" has been always loaded in the processes whenever I've checked it. About the looseness thing, ummm, I'm not sure. I tried to knock on it to see if it's more sensitive than other parts. I think the upper part of the device is more likely to wake it up by an easy hit (like knocking). but it's the whole upper part, not only the camera section nor the camera button.
Unfortunately, the software possibility, is unlikely to be the problem:
I've used many ROMs on my lovely BA which 3-4 times of them taken place since the wake-up problem.
The software and the usual reasons you counted, do wake it up. but shakes, too.
Finally, to be honest, I'm agree with you! This is the first Blue Angel with accelerometer. yeaaah! I did it!
I bet my friends that I can wake my BA up, without touching any buttons or screen! It's fun this way, but I comes to be annoying when I put it in my pocket or just put it on a table! and it wakes up... consider the forced battery consumption, unwanted screen taps if I don't lock the screen. God bless A_C! and... .
I know it's a hardware issue (((((
@raizaM: My Thought.... Have you ever taken it apart? One of my BA's had 3 loose bolts inside. All 3 were from what I think is the Radio/Antenna part at top. However, in my case, I had a rattle going inside. Thats why I put it apart. You might have something loose inside, causing a connection to arc when you knock on your phone. If you do deside to open it, there is a tutorial on the wiki on how to.
markanthonypr said:
@raizaM: My Thought.... Have you ever taken it apart? One of my BA's had 3 loose bolts inside. All 3 were from what I think is the Radio/Antenna part at top. However, in my case, I had a rattle going inside. Thats why I put it apart. You might have something loose inside, causing a connection to arc when you knock on your phone. If you do deside to open it, there is a tutorial on the wiki on how to.
Click to expand...
Click to collapse
Hey mark!
I had that same issue a while back, but with only one screw (also from the same area as yours).
@raizaM
Just to knock off Chef_Tony's theory out of the table completely, try to erase camera_detect.lnk from \Windows\startup and SR your device. If Chef was right, then your issue might be gone. However, I would follow markanthony's advice and take it apart in case Chef's idea doesn't work.
Oh man, your not my hero anymore LoL.. and here I thought I would be the only one with a mechanic inside my phone.
markanthonypr said:
Oh man, your not my hero anymore LoL.. and here I thought I would be the only one with a mechanic inside my phone.
Click to expand...
Click to collapse
Well, it kept me entertained when my BA would run out of juice
Thanks for your kind advices.
Actually, I tried to remove "camrea_detect" from the startup once, but any way, I gave it a shot again... no success...
Frankly, I'm a lil bit afraid to take my lovely BA apart... :-s... What if... :-(
But, I guess sooner or later I need to do so. so what the heck... lets do it.
Maybe I'll do it tonight. Guys please help me through it. I don't wanna loose my Angel!
Ton'y link provided in the previous posts, would be my start:
http://www.land-of-kain.de/ppc/mda3/disassembly/
any more advices?
raizaM: You're not going to go that far deep. Only remove the cover. If you look at picture #4 on that link, the top green area has about 6 bolts all around it. Those were the ones that were loose on mine. 2 of them were rattling inside the phone. I still can't believe they didn't cause a short circuit. You don't need to go down into the camshell area. Do you use the sliding keyboard? If so, you could have a bad flex cable. But, don't worry about tha for now. Just remove back cover and carefull inspect for loose bolts. Don't over tighten them.
all the master please help, my BA strange,,,,, the screen suddenly go dead after actived wifi or playing game, its suddenly dead, and i must push power button to turn it on again through proses like softreset, that in battery power. but if i conect in charger power mode, i turn wifi,playing game, its normal, the BA still on and working normal,
please2,,,,,if someone knows the problem please help, im desper now....
loryshoe said:
all the master please help, my BA strange,,,,, the screen suddenly go dead after actived wifi or playing game, its suddenly dead, and i must push power button to turn it on again through proses like softreset, that in battery power. but if i conect in charger power mode, i turn wifi,playing game, its normal, the BA still on and working normal,
please2,,,,,if someone knows the problem please help, im desper now....
Click to expand...
Click to collapse
It seems that you have the backlight settings set to dim/turn off too fast. Go to \Settings\System\Backlight and modify the settings in there (particularly the ones labeled "On Battery Power"). Then, soft reset the device (stylus on the bottom).
Hope this helps.
markanthonypr said:
raizaM: You're not going to go that far deep. Only remove the cover. If you look at picture #4 on that link, the top green area has about 6 bolts all around it. Those were the ones that were loose on mine. 2 of them were rattling inside the phone. I still can't believe they didn't cause a short circuit. You don't need to go down into the camshell area. Do you use the sliding keyboard? If so, you could have a bad flex cable. But, don't worry about tha for now. Just remove back cover and carefull inspect for loose bolts. Don't over tighten them.
Click to expand...
Click to collapse
egzthunder1 said:
It seems that you have the backlight settings set to dim/turn off too fast. Go to \Settings\System\Backlight and modify the settings in there (particularly the ones labeled "On Battery Power"). Then, soft reset the device (stylus on the bottom).
Hope this helps.
Click to expand...
Click to collapse
not the setting, it got black scren, its dead screen after running wifi or application, suddenly goes dead, black screen,.
Have you tried with another battery? It sounds to me like your battery is about to die. It won't hold the heavy battery consumption of Wi-Fi and heavy CPU usage while on Games. Try with another battery. Also make sure you followed Egzthunders suggestion to change your Power Settings. If you still need help, post back and include more info about your device, such as, what version of Windows are you running and how old/new is your battery.
Hello - I've been searching these forums and the wiki and Google too looking for a solution to this but so far, can't find a solution so hope members here can help:
I recently got another XDA Exec and a week ago, the phone mic stopped working. I know its not a hardware problem as the phone can record my voice for notes.
I've done a few hard resets and each time, nothing changes, so am truly baffled.
I'd be very grateful for any answers to this, and apologise in advance if I have missed an answer that has already been posted - I have tried searching, honest!
Cheers,
JB
Jon Brown said:
Hello - I've been searching these forums and the wiki and Google too looking for a solution to this but so far, can't find a solution so hope members here can help:
I recently got another XDA Exec and a week ago, the phone mic stopped working. I know its not a hardware problem as the phone can record my voice for notes.
I've done a few hard resets and each time, nothing changes, so am truly baffled.
I'd be very grateful for any answers to this, and apologise in advance if I have missed an answer that has already been posted - I have tried searching, honest!
Cheers,
JB
Click to expand...
Click to collapse
Try another ROM...perhaps?
I could do, but before I attempt anything like that - something I've not done before - I wanted to figure out how to remedy it with the existing ROM, which is the O2 one installed without all of O2's own stuff.
It was working perfectly well with this ROM before....in fact the only thing I can think of that might somehow have caused this was me pairing the XDA with a bluetooth handsfree set the same day. It might just be coincidence, it might not - I can't tell.
I suppose what I'm hoping for is some guidance re any settings on the device that I don't know about that have caused this, or the necessary registry edit to remedy the problem. Its odd that the phone mic worked before then stopped working, despite hard resets with the same ROM. Forgive my naivety, but I thought ordinary user-level tweaks didn't affect the core settings of the ROM....or am I wrong?
Cheers,
JB
PS - Lower Hutt! I remember seeing it through the mist one day after catching the ferry from the South Island before heading off to Cuba Street for a boozy afternoon...
Yup, got exactly the same problem before buying my HD.
I thinked that my micro was dead and didn't try to fix it before.
Just now i got here to search another rom to test and i saw this thread highlighted
The rom on my universal is TOMAL 8.0 or more i don't exactly remember the version, what's yours ?
I will download another version to check if the micro will be alright and give some feedback
Jon Brown said:
I could do, but before I attempt anything like that - something I've not done before - I wanted to figure out how to remedy it with the existing ROM, which is the O2 one installed without all of O2's own stuff.
It was working perfectly well with this ROM before....in fact the only thing I can think of that might somehow have caused this was me pairing the XDA with a bluetooth handsfree set the same day. It might just be coincidence, it might not - I can't tell.
I suppose what I'm hoping for is some guidance re any settings on the device that I don't know about that have caused this, or the necessary registry edit to remedy the problem. Its odd that the phone mic worked before then stopped working, despite hard resets with the same ROM. Forgive my naivety, but I thought ordinary user-level tweaks didn't affect the core settings of the ROM....or am I wrong?
Cheers,
JB
PS - Lower Hutt! I remember seeing it through the mist one day after catching the ferry from the South Island before heading off to Cuba Street for a boozy afternoon...
Click to expand...
Click to collapse
Could be a range of reasons, from some program install or addition to the software set to files going missing. Trying a new ROM or reflashing with the original (but believe me, once you try new WM6.1 You'll probably never go back) might be one of the solutions. Flashing of ROM is a piece of cake, however, I recommend reading as much as possible on the procedure and ways to remedy the unexpected situations before you begin. Everything you may possibly need and answers to all your questions is contained in a Wiki - have a look and ask questions if you cannot find answers and are completely stuck.
Heh, Lower Hutt is on the opposite side of the harbour, coming from SI.
I reflashed with TOMAL 8.9 and micro works very well now
i readed too fast yesterday and didn't see that you're using the original rom, like enigma1nz suggest you, i suggest you too to try a 6.1 rom, it's really great and improve a lot the speed/touch felling/etc for the universal.
Plus it's really easy to flash a rom, it's not necessery to read a lot of documentation,
you just need to connect your universal to pc with activesync (4.5)
and launch the exe file from the rom
Hi all, I've been searching XDA-Dev for a while looking for someone with the same issue, and although I've found similar issues, nothing really helped much...
A few days back, my HTC Touch (ELF) started playing up a bit; the touch screen alignment was a fraction out, not too bad, just irritating. When I tried to re-align the screen (Start > Settings > Screen > Align), it showed the alignment screen with the + symbol. I went through the taps, and after the final tap it's supposed to go back to the 'Screen' settings window, but instead the re-alignment process starts all over again. It got stuck in an endless loop.
I thought a hard reset would fix it, so after backing up all my data I tried it. I still have the same issue, but now I can't get past the alignment screen during the initial device setup, so I can't use it at all..
Just to give a brief run-down, here is what I tried (in this order):
Re-align - No luck, got stuck in an endless loop.
Hard reset - still stuck at the alignment screen.
Re-flash Onyx 6 R10 ROM - same problem.
Try flash different ROM (Onyx 6 R11) - same problem.
Tried re-flashing HardSPL 2.28 - same problem.
Tried installing different version of HSPL (tried 2.26 and 3.10) - SPL doesn't change, problem persists.
I'm going mad trying to figure out what would cause this, I haven't dropped my phone or had it anywhere near liquid or large magnets, so I doubt it's a hardware problem. But at the same time; if it is a software issue, why doesn't re-flashing Onyx ROM fix the issue?
If somebody could help me with trying to get my HSPL replaced, that should either fix it or at least rule out one possible problem.
Anybody got some ideas...?
ZaLiTH said:
Hi all, I've been searching XDA-Dev for a while looking for someone with the same issue, and although I've found similar issues, nothing really helped much...
A few days back, my HTC Touch (ELF) started playing up a bit; the touch screen alignment was a fraction out, not too bad, just irritating. When I tried to re-align the screen (Start > Settings > Screen > Align), it showed the alignment screen with the + symbol. I went through the taps, and after the final tap it's supposed to go back to the 'Screen' settings window, but instead the re-alignment process starts all over again. It got stuck in an endless loop.
I thought a hard reset would fix it, so after backing up all my data I tried it. I still have the same issue, but now I can't get past the alignment screen during the initial device setup, so I can't use it at all..
Just to give a brief run-down, here is what I tried (in this order):
Re-align - No luck, got stuck in an endless loop.
Hard reset - still stuck at the alignment screen.
Re-flash Onyx 6 R10 ROM - same problem.
Try flash different ROM (Onyx 6 R11) - same problem.
Tried re-flashing HardSPL 2.28 - same problem.
Tried installing different version of HSPL (tried 2.26 and 3.10) - SPL doesn't change, problem persists.
I'm going mad trying to figure out what would cause this, I haven't dropped my phone or had it anywhere near liquid or large magnets, so I doubt it's a hardware problem. But at the same time; if it is a software issue, why doesn't re-flashing Onyx ROM fix the issue?
If somebody could help me with trying to get my HSPL replaced, that should either fix it or at least rule out one possible problem.
Anybody got some ideas...?
Click to expand...
Click to collapse
Its hardware - your digitiser needs replacing. You can run msp_remotealignment which may help push it through.
Better idea yet, use the search feature, there has been a few of these recently which have all teh information you would need.
For HSPL, look in the rom section and post in the right thread for help with that I guess.
captainstu72 said:
Its hardware - your digitiser needs replacing. You can run msp_remotealignment which may help push it through.
Click to expand...
Click to collapse
Hmmm... I was really hoping that wasn't the case, I don't have money for repairs right now. But thanks for the insight.
captainstu72 said:
Better idea yet, use the search feature, there has been a few of these recently which have all teh information you would need.
Click to expand...
Click to collapse
As I said in my opening post, I did search and found quite a few similar issues, but nothing exactly the same as mine.
captainstu72 said:
For HSPL, look in the rom section and post in the right thread for help with that I guess.
Click to expand...
Click to collapse
And yeah, I'll try there (again). Only reason I asked here was in case the problems were software related, and if so that was one part of my device that I couldn't change for some reason.
Well, since I can't seem to find any more helpful information, in the mean time I've ordered a new digitizer... Once it arrives, I'll replace that and see if that was the actual cause of my problems.
if you get stuck dissambling, theres the guide in the rom section I think - its very detailed and should help.
Sorry i couldn't be much use, Its hard to be when at work.
captainstu72 said:
if you get stuck dissambling, theres the guide in the rom section I think - its very detailed and should help.
Sorry i couldn't be much use, Its hard to be when at work.
Click to expand...
Click to collapse
Thanks, I do remember seeing that guide a while back and (ironically) thinking to myself "I hope I never have any need to do that"... And don't worry, I know what you mean; I'm at work as well. I don't have internet at home unfortunately, so at work is the only place I can really get online.
For the sake of anybody else that has the same problem as what I described here: replacing the digitizer worked perfectly for me, I got my phone up and running again last night. This would've all been done a lot sooner, but I was struggling to find the right screw driver to dismantle it (requires a Torx T5)...
awesome, glad you got it all fixed now