Database Users

Dropped phone = DEAD IMATE JAM ! *HELP*

Hello all,
I recently dropped my phone and when I tried to turn it back on, it wouldn't turn on. There's no light on anywhere in the phone. I opened up the phone and checked all the connections, seems like everything is still intact and connected. I have given up on trying to diagnose the problem on this phone, so i'm asking y'alls help. Could it just be a battery problem? or is it a hardware problem that's unfixable? Can I send this phone somewhere and get it fixed, if so, how much would it cost me? Thank You in advance.

Its more unlikely for the battery to get damaged on drop down. Its definitely a hardware. Hope your baby is still under warranty, the you can even get a replace done for free. Else the charge may vary by the diagnosis. Anyway i hope it wont be of much expense if the display is intact by the dropped force, probably there wont be of much damage.
Regards
Carty..

Hi,
I had the same prob. & send it to the service center. Luckily they replaced my phone for free. Still don't know what the real problem was, very unlikely the battery though cause I got it back with a half charged one (probably mine which I had to send in as well).
No good news for you afterall, I do really feel with you in these horrible times.
Regards, M

Yeah, i'm thinking of just buying another phone, because I don't have warranty on this phone anymore and even if I did, I have voided the warranty on it by opening it up. I'm still gonna get a new battery for it though, just to see if it is the battery, if not then I guess my loss. Atleast I found out that it wasn't the battery.

Does it show evident marks of being opened up by you? Cause that was the main reason I didn't try opening it, too afraid voiding the warranty. Though I had it unlocked & patched for BS too.
So I just gave it a try & in my case it worked out fine.
Refards, M

I suppose, problem is connected not to battery, but to battery cover/switch. Look at the photo: there is a pin on the battery cover. Usually, when cover is on the right place, it presses the switch down. Try to check at first, if switch is broken or not. When pressed, it have to short circuit. You can just short it by piece of wire and see, what's happened. If swich is not closed, jam will never turn on, even if you have charged battery, or AC adaptor connected.

JDark said:
I suppose, problem is connected not to battery, but to battery cover/switch. Look at the photo: there is a pin on the battery cover. Usually, when cover is on the right place, it presses the switch down. Try to check at first, if switch is broken or not. When pressed, it have to short circuit. You can just short it by piece of wire and see, what's happened. If swich is not closed, jam will never turn on, even if you have charged battery, or AC adaptor connected.
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Click to collapse
I tried that already, but I will check the cover and see the latch on the battery cover is broken or not, maybe it is. I'll try it when i get home.

if you want to salvage it for parts, I'll buy the ear piece (mini speaker in the front) from you.

balut said:
JDark said:
I suppose, problem is connected not to battery, but to battery cover/switch. Look at the photo: there is a pin on the battery cover. Usually, when cover is on the right place, it presses the switch down. Try to check at first, if switch is broken or not. When pressed, it have to short circuit. You can just short it by piece of wire and see, what's happened. If swich is not closed, jam will never turn on, even if you have charged battery, or AC adaptor connected.
Click to expand...
Click to collapse
I tried that already, but I will check the cover and see the latch on the battery cover is broken or not, maybe it is. I'll try it when i get home.
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Click to collapse
tried it when i got home, but still no luck. Do you guys know where I can send this to? and how much do I expect to pay? Thanks!
LordPhong said:
if you want to salvage it for parts, I'll buy the ear piece (mini speaker in the front) from you.
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Click to collapse
I'll have to wait and see first, maybe my phone can still be saved.

Oh man, i'm so relieved right now. This whole time I was wondering if I had to buy a new phone, since my jam is broken. I just found out that the US service center for HTC is located right by my house. It's just a relief, I will stop by there office on monday to see if they can fix my imate jam. Thank god !

Hope the best for you @ very low cost.
M

dropped off the jam there this afternoon, the cute lady service tech took my jam and said she'll run some diagnostics on it and call me whenever she gets done with it. Hopefully it's fixable.

Hermes works without battery?

Hi,
Sorry, this is not a development question per se, but is the Hermes supposed to power on without a battery when plugged in with a wall charger?
I get a red light on the top-right, but the unit doesn't power on. Maybe I have a defective unit. I have the Cingular branded version.

defective unit
yes u have a defective unit.
I suggest you box it back up and take it back to the place you bought it as your to stupid to only this glorious phone.

?
I think you were trying to insult me with your poor grammar?

Yes
You can use the phone without the batter while plugged in. You have to follow these steps exactly...
1. get a a glass of whater.
2. wrap tin foil around your finger.
3. plug in the charger and connect it to the phone. make sure you leave the back of the phone exposed.
4. place your finger with the tin foil on it in the glas of water.
5. touch your tongue to the gold batter contacts on the back of the phone and press the power button.
This method will work..
Good luck.

Sorry man this is not possible. I checked just now coz I never bothered to do it before but today i looked on your question and tested it but nope it is not booting up. Just the red light. So u need the battery to use it.
Some people tries to increase their posts on the forum to become members from junior members. So don't mind and don't become one of them coz you are new to this forum so just be creative and straight. Hope u don't mind if u found my wordings hard.

beastfellow said:
Sorry man this is not possible. I checked just now coz I never bothered to do it before but today i looked on your question and tested it but nope it is not booting up. Just the red light. So u need the battery to use it.
Some people tries to increase their posts on the forum to become members from junior members. So don't mind and don't become one of them coz you are new to this forum so just be creative and straight. Hope u don't mind if u found my wordings hard.
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Click to collapse
A good answer - unlike some of our "funny" guys above.
Mike

ok fair point, was just a bit of fun, but why would you want to use the phone without the battery installed and just plugged in?
i believe all mobile phone from htc tend to be able to do this.

Thanks beastfellow

Confirmed. Just tested and neither of my Hermes will start without a battery

all my Hermes work without a battery!
I just plug them in when testing them out or whatever as I don't always want to have the bulk of a battery on them sometimes, and they still boot up and run ok. Must be a lot of faulty Hermes out there.

It shouldn't start without the battery as the battery is an integral part of the device. If anyone's device truly does start without a battery attached -- which I doubt -- there's something wrong with it. Also, I'm not sure why someone would go through all the bother of pulling the battery out only to then plug it in and use it on AC power.
Reading some of the questions here it's become apparent that some people try to do really odd things with this thing only to think something is wrong when it doesn't work as they want it to. It might not be bad advice to read the user's manual to learn about how PDA Phones are supposed to be used, and instead of acting shocked when they don't work outside of those parameters just accepting the device's limitations.
I know we live in postmodern times where everyone has the freedom to define their own realities, but some of you take this a bit too far. There is at least one question a day here where someone is upset or confused by these things not doing what they were never intended to do.

hmmm... it may be based on the charger itself. I haven't tried any of mine yet (will check later today) but I wonder no battery powerup has something to do with using the stock Hermes charger (1Amp) v.s. others

Sleuth255 said:
hmmm... it may be based on the charger itself. I haven't tried any of mine yet (will check later today) but I wonder no battery powerup has something to do with using the stock Hermes charger (1Amp) v.s. others
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You may be correct. I tried with a USB connection as I was reading the post on the computer. Will try later with the charger at home.

I read somewhere in wiki about fix white boot up screen. One of the ways to fix it was to take out the battery and use the wall charger... However, when i tried it, it didnt work... so i juz hard reset it and it worked =) might be the reason why he is asking about the battery thing... for all the spammer with post counts... lol sad

Tried my 8525 with 1Amp charger & no battery. Got red (not orange) charging indicator and it wouldn't boot. HTH!

heat
the only reason you would want your hermes to boot up with the battery is say for example, you were going to use it as a modem via usb.
we all know that the phone doesnt get hot, the only thing that heats the whole thing up is the battery.
So to get extra life out of your hermes and keep it cooler, run it without a battery!
I would surmise that circuitry in the battery (if the unit got too hot) would reset the phone to prevent the thing fom setting itself on fire.

Hermes bricked? Toasted? Need assistance urgently!

Before anyone jumps on me, I've been going through the Wiki and forums extensively, and found just one similar problem. Which wasn't solved...
My HTC TyTN/Hermes 200 won't boot up anymore. It is totally dead. I even can't get it into bootloader mode. Screen stays blank and the LED is off.
Put the (3 months old) battery in another Hermes to test it, and it's at 100% charge.
My Hermes shows a steady red LED when it's plugged into power without the battery in, and no LED at all when the battery is installed. The red LED turns off when the battery is installed while there's power going into the unit.
I've left the battery out for at least an hour, plugged it back in, same results. Like the other guy I tried the "pull power, pull battery, plug in power, plug in battery, reset" trick http://forum.xda-developers.com/show...6469&p=1077622 - to no avail.
Does anyone have any last resort ideas on how to get it to at least come back up to a boot loader screen ?

check the battery contact points on the phone. the hermes shows a red led when its plugged in but without a battery

... have you ever dismantled your hermes? your screen ribbon cable may have dead tracks or not be connected properly
just a test on the opposite side of the battery connectors with battery removed press firmly without putting pressure on the LCD, this worked for me when i had a white screen on power up.
if this fixes the problem you may need to actually dismantle the back and put some flame retardant electrical tape on the back over the existing tape to add an extra layer of pressure and retension

XtreMe_G said:
check the battery contact points on the phone. the hermes shows a red led when its plugged in but without a battery
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Click to collapse
Yes, I have cleaned the contact too, nothing. And the battery is OK for sure, my colleague's TyTN runs on it without any problem.

Mattnokis said:
... have you ever dismantled your hermes? your screen ribbon cable may have dead tracks or not be connected
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Click to collapse
In fact I have, I have totally dismantled and reassembled my TyTN yesterday afternoon, nothing.

the only other problem may be that when being dismantled you may have damaged some sensitive components, Electro Static Discharge will fry sensitive CMOS components, they do not like it at all, whenever dismantling you should wear an earth strap, any time i dismantled mine it was on a workbench with a static mat and i was earthed through the mat.
but this is one possibility, the only other idea is to swap main board and displays with another that works, finding someone willing to allow you to do this with a working hemes is the tough part.
thats as much all i can think of for now

R.I.P. my trustful Hermes 200
Thanks all for your assistance. I have come to the conclusion that my sweetheart is no longer among us. May she rest in peace.
I have obtained a (2d hand) replacement yesterday. May this one last longer.
I'll keep the old TyTN for replacement parts.
Oh well...

to all who are expert with lg smartphones,help please!! (about lg g2)

hello guys
i charged my lg g2 (d802) under the pillow (i know it,s a dump move) all over the night
in the morning , i found the phone very hot that i couldn't hold it and since then the phone wont turn on , wont do anything like there is no life in it:crying:, i know its a hardware issue ,but can someone tell me what iam dealing with and what i should do ?
thanks for your time

shldm_g2 said:
hello guys
i charged my lg g2 (d802) under the pillow (i know it,s a dump move) all over the night
in the morning , i found the phone very hot that i couldn't hold it and since then the phone wont turn on , wont do anything like there is no life in it:crying:, i know its a hardware issue ,but can someone tell me what iam dealing with and what i should do ?
thanks for your time
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Click to collapse
help please ????

shldm_g2 said:
hello guys
i charged my lg g2 (d802) under the pillow (i know it,s a dump move) all over the night
in the morning , i found the phone very hot that i couldn't hold it and since then the phone wont turn on , wont do anything like there is no life in it:crying:, i know its a hardware issue ,but can someone tell me what iam dealing with and what i should do ?
thanks for your time
Click to expand...
Click to collapse
I'm pretty sure you fried it. It could be anything from the screen to the main board =/. I'm happy that nothing happened to you, however. Had it been a *ahem* Samsung *ahem* or if you just had some horrible luck it would probably have caught fire, so be happy that it didn't happen.

oooh god
vPro97 said:
I'm pretty sure you fried it. It could be anything from the screen to the main board =/. I'm happy that nothing happened to you, however. Had it been a *ahem* Samsung *ahem* or if you just had some horrible luck it would probably have caught fire, so be happy that it didn't happen.
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Click to collapse
really ,thanks god?
i also noticed that the phone gets worm(upper part) when i try to charge it

shldm_g2 said:
really ,thanks god?
i also noticed that the phone gets worm(upper part) when i try to charge it
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Click to collapse
remove the back cover and then the plastic cover that covers the motherboard (the top piece). Disconnect the battery connector and reconnect it. Try to power it on. If that fails, put your device with the screen facing down on a table and while trying to turn it on (keep pushing power button) push gently with your finger/nail the lower bottom of this small battery connector. If it turn on then use a tiny plastic/elastic thing, or just some tape, to do the same job that your finger did when you put back the plastic cover. Dont think that since it power on its ok, cause it will not charge or turn on or reboot if you dont put something to keep pushing the battery connector. If none of these work, then you have a serious hardware damage. But i want to believe its just the battery.

ok
i will try this and come back with results
thanks for your time?

Sp_Ark said:
remove the back cover and then the plastic cover that covers the motherboard (the top piece). Disconnect the battery connector and reconnect it. Try to power it on. If that fails, put your device with the screen facing down on a table and while trying to turn it on (keep pushing power button) push gently with your finger/nail the lower bottom of this small battery connector. If it turn on then use a tiny plastic/elastic thing, or just some tape, to do the same job that your finger did when you put back the plastic cover. Dont think that since it power on its ok, cause it will not charge or turn on or reboot if you dont put something to keep pushing the battery connector. If none of these work, then you have a serious hardware damage. But i want to believe its just the battery.
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Click to collapse
i did what u told me to do,still not working
but i noticed a couple of things
first the heat is coming from the area under the battery connector(while trying to charge the phone)
second when i remove the battery connector the phone is not heating up (when i try to charge it)

Try again the problem might be with this small battery connector, it's a common damage. Usually when I repair g2 and face this problem i put a small ball of electric tape and problem gets fixed. The thing with yours is that your battery must be totally drained so even if you find the right spot to push this connector, there is going to be a delay till the phone starts charging again. You can try a new battery for about 10 to 15 euros. The thing that you felt heat under the connector is not necessarily bad. There is nothing under this part so this shows that electricity goes there. You can wait 5 minutes to see if it will start charging. Sorry for my English...
Sent from my LG-LS980 using Tapatalk

LG G2 won't turn on after battery replacement

So I decided to replace my 3 year old battery that had about 50% of its initial capacity remaining with a new one. I followed YouTube video to do it but after reassembling the phone it won't turn on. I tried plugging the charger in for several minutes and putting my old battery back into the phone but without success. The phone does not respond at all, no image or sound or LED light. I'm trying to understand what exactly I've screwed up. So my question is what I should worry about that could make my phone not turn on. For example are camera/proximity sensor connectors crucial or irrelevant? Should I be able to turn my phone on without battery with charger plugged in? Does anyone else have any experience with this and if so what was the problem?

Also the charger was warm in the beginning but after some time it became cold. I think that indicates that the battery was connected properly and was charging. The phone still won't turn on though.

Hey!
First you should make sure that all cables inside the phone are properly connected, double check them - sometimes you'll maybe miss one of these tiny connectors

niklas389 said:
Hey!
First you should make sure that all cables inside the phone are properly connected, double check them - sometimes you'll maybe miss one of these tiny connectors
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Yeah, I did but to no avail.

nikoliazekter said:
Yeah, I did but to no avail.
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Maybe the new battery is DOA...