Database Users

Problems connecting Hero to PC

I've been trying to get anything to recognize my Hero on my PC for the past few days.
What I've tried:
Installing HTC Sync
Installing Android SDK
Installing the HTC HERO DIAG drivers
Doing ##DIAG# and not doing it.
...And all different combinations of those. The problem is I can't get QPST, CDMA Workshop, UniCDMA, or QXDM, etc to recognize it. The Hero synced to the HTC Sync a couple times, but nothing else. It won't even assign a COM port on the computer.
The phone is also rooted, which, I wouldn't think would make much difference, but I'm running out of ideas here.
Any help is really appreciated.

Did you install the regular HTC drivers ? Go to your device manager and see if it says android phone when its plugged in if its there tell it to update driver and point it to the folder called HTC drivers located in the HTC sync program directory.

I tried to do that but the driver wizard said that it could not find any drivers that were better than the ones already installed. (or something to that effect)
EDIT: Ah! I don't know what happened but it appeared on COM5 as "HTC Diagnostic Interface". That may be what I needed. We'll see.

I get the same thing, says "Windows has determined the driver software for your device is up to date."
"HTC Dream Composite ADB Interface" <--???

Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!

I have never been able to sync my Hero on any of my Win7 machines. I have been able to sync sporadically with my work XP Pro SP3 machine though. However, since flashing the AOSP 1.6 rom, HTC sync isn't recognizing my phone anymore. I can however mount the SD card.

Problems connecting Evo to PC
Same problem, but on EVO... Anyone ever figure it out??
I should elaborate I suppose lol... Everything *worked* fine, and then suddenly, appearantly for no reason, it just stopped... Device manager now calls the HTC diag driver an unknown usb device and gives the same warning message as above. And when I try to update the driver, gives the same message about it being up to date...

I have not been able to get ADB to work on my phone since the first time I flashed 2.2, when plugged in it will do the "do you want to turn on usb storage" message and it works fine.

You all might want to try installing the android adb drivers. Its a well know issue with the htc drivers. If you click on my avatar and go to my post you can find my thread on how to install adb on windows 7 32/64 and xp. Adb works fine for me and sync as well. The adb drivers might help out. Well good luck.
Edit: Running Aosp's 3/26 gb build RA1.7 Jason m's 806 kernel kifno build prop tweak -mp
Yea it's Me Again With The
Modified Hero

Tramline said:
Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!
Click to expand...
Click to collapse
more than likely it is your usb cable has been damaged.
i had the same problem, i went to my provider and got a new usb cable for it. (they gave it to me for free, no questions) no more problems at all, works like a charm.
i still have the old cable too, it will not recognize the hero on the computer. in fact if i plug the cable in without the phone, the cable itself actually comes up and says unrecognized device. but it works great for charging.

[Q] HTC Vogue USB Connection, was working, now its not

Mmkay, well I have the Dual Mount SD Widget and it has worked fine until a week ago. I went into the Device Manager and saw a ADB Interface entry with HTC Dream Composite ADB Interface under it. This is only when it is plugged in. Now I'm not sure if this was the case when it was in working condition. So I tried to uninstall the driver, but it would just loop and not actually do anything. I also disabled it, which worked, but still wouldn't get the computer to recognize the device and mount the SD card. Now I'm guessing they got the driver (Located C:\Windows\System32\android.sys) from the Android SDK. I don't really want to remove the SDK because thats where I get my apps because I don't have a data plan and it's where I get my apps/games. This happened on two systems, both Windows 7. However, one of them dual boots into Ubuntu, and when I tried connecting, it worked flawlessly. This wouldn't be an issue if it wasn't so damn hard installing the SDK onto it. I also have Mac OS X dual booting on my system which I yet have to try.
In short, how can I remove this driver? I'll see if the driver will remove itself using the device manager overnight and see if ti works.
More info about the driver (android.sys):
Driver Provider - Google, Inc
Driver date - 3/10/2010 (so it was recent)
Driver Version - 1.0.10.0
Digital Signer - Not digitally signed
If you have the same problem or a solution, please leave a comment!!

[Q] ADB not recognizing, please help

Okay, I have a permarooted MT4G with S=Off, and I want to use the gfree method to unlock my SIM and get the universal CID while I'm still on the stock kernel. All of the guides I see for that push the gfree files using the ADB.
Problem: I cannot get the Android SDK to recognize my MyTouch 4g. (SEE UPDATE)
I followed this guide http://forum.xda-developers.com/showthread.php?t=834748 to try and set up the ADB to no avail. This is what I did:
-- Downloaded the SDK, booted it up, let it update. Booted it up again, let it update EVERYTHING (took like 30 minutes) again. It has no more updates to install.
-- I tried adding adb as an environmental variable in windows, but the command prompt, no matter where I start it from, does not recognize 'adb' as "an internal or external command, operable program, or batch file." (works now)
-- The HTC Drivers that came with my device have been installed on my computer. So, I uninstalled them, only to have windows reinstall them as soon as I plug the device in (I'm running Windows 7 x64 home edition, Build 7601).
I tried going here http://forums.t-mobile.com/t5/HTC/HOW-TO-Get-ADB-to-recognize-your-myTouch-4G/m-p/540017 and using their technique, no dice. My computer has the exact same drivers as when I started, and I have a digital paperweight of a SDK. (see update)
UPDATE: I now have a working ADB (big thanks to TrueBlue_Drew and his guide for us noobs) that recognizes my MT4G, but I have another issue:
FINAL QUESTION: Now that my MT4G is showing up in ADB, I realized I screwed up again when I discovered a "Android 1.0" item in the misc. section of my Devices window in Control Panel. It currently says that Android 1.0 needs troubleshooting and the drivers aren't working. I tried to direct windows to the usb drivers I downloaded from the both of the guides I've used, but windows wouldn't accept either one. Am I using the wrong drivers? Which ones should I tell windows to install? Should I even worry about it since adb is working? Any help on that end would VERY MUCH appreciated.

If you are using true blues method are you changing your target folder to c:\adb?
Sent from my HTC Glacier using Tapatalk

neidlinger said:
If you are using true blues method are you changing your target folder to c:\adb?
Sent from my HTC Glacier using Tapatalk
Click to expand...
Click to collapse
Do you mean the target of the environmental variable? If so, then no, because the name of the folder is android-sdk-windows, making the target C:/android-sdk-windows/tools, unless I'm totally off-base, which is probably what's happening.
Still, I don't think the target is C:\adb, cause I don't have anything in the root of my C drive that's named adb

corruptsmurf said:
Do you mean the target of the environmental variable? If so, then no, because the name of the folder is android-sdk-windows, making the target C:/android-sdk-windows/tools, unless I'm totally off-base, which is probably what's happening.
Still, I don't think the target is C:\adb, cause I don't have anything in the root of my C drive that's named adb
Click to expand...
Click to collapse
Is the adb.exe file in your tools folder? Also you should change the name of your SDK folder just so that its easier to type in the terminal. I made mine simply ANDROIDSDK.
Sent from my HTC Glacier using XDA App

Have you installed the drivers successfully? Here's what I do and it's worked on multiple computers and on both Windows 7 and XP:
- Install SDK
- Turn on USB Debugging on the phone.
- Plug the phone into the computer and let it try to install some stuff. Ignore any dialogs saying there were errors
- Mount the SD card and run the HTCDriver.exe file that came on the sd card when you got the phone.
- Unplug it from the computer and plug it in again.
- Open a command prompt and navigate to the tools subfolder of the android sdk. Run adb devices. (Even if the first time doesn't return your device's serial number, it should say that it's installing more drivers. Once that completes, adb devices should return your S/N and you should be good to go.)

So close, yet...
TJBunch1228 said:
Is the adb.exe file in your tools folder? Also you should change the name of your SDK folder just so that its easier to type in the terminal. I made mine simply ANDROIDSDK.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Actually no, adb.exe isn't It has a .txt named "Adb has moved," not really sure how to proceed from here; I downloaded the SDK that was in the topic I linked above, and just allowed it to update. More below, and thanks for the response.
jdkoren said:
Have you installed the drivers successfully? Here's what I do and it's worked on multiple computers and on both Windows 7 and XP:
- Install SDK
- Turn on USB Debugging on the phone.
- Plug the phone into the computer and let it try to install some stuff. Ignore any dialogs saying there were errors
- Mount the SD card and run the HTCDriver.exe file that came on the sd card when you got the phone.
- Unplug it from the computer and plug it in again.
- Open a command prompt and navigate to the tools subfolder of the android sdk. Run adb devices. (Even if the first time doesn't return your device's serial number, it should say that it's installing more drivers. Once that completes, adb devices should return your S/N and you should be good to go.)
Click to expand...
Click to collapse
Yeah, the problem is that my PC doesn't list any errors when I plug it in. BUT BIG NEWS, I followed the ADB for noobs guide (http://forum.xda-developers.com/showthread.php?t=928370), and I realized, as I said above, that my adb.exe file was nowhere to be found, so I used the one from the noob guide, and it could recognize my device in ADB. BUT it could not recognize my device in fastboot, so after much frustration, I decided to uninstall the drivers and reinstall using pda.net. Whatever it did, it worked, because adb and fastboot both show my serial number under devices. Thanks to the both of you for your help.
FINAL QUESTION: Now that my MT4G is showing up in ADB, I realized I screwed up again when I discovered a "Android 1.0" item in the Misc. section of my Devices window in Control Panel. It currently says that Android 1.0 needs troubleshooting and the drivers aren't working. I tried to direct it to the usb drivers listed in the both of the guides listed above, but windows wouldn't have it. Am I using the wrong drivers? Which ones should I tell windows to install? Should I even worry about it since I can use adb anyhow? Any help on that end would VERY MUCH appreciated.

[Q] What's the micro usb port for?

Does anyone use the micro usb port? I have yet to find a use for it. I can't transfer files with it, charge with it nor are there any peripherals (that I know of) that can use it. I searched around but couldn't find much useful stuff on the port. All I found was this useless video:
**Ok I can't post the video because of more stupid forum rules but just go to youtube.com and append this after the url: /watch?v=1xBVu-IatDQ **
Anyway, if someone has ideas on how this port can be used I'm all ears... Thanks.
dq

It is a file transfer port. you plug a cable into it and into your PCs usb port. works like the ones on your phone.

Does it work for you? Because it doesn't for me. Nothing happens when I plug it into a computer. No automounting on the computer side or indication on the tablet that I can put it into "usb storage mode" like the 2.X Android versions do.
dq

don quixada said:
Does it work for you? Because it doesn't for me. Nothing happens when I plug it into a computer. No automounting on the computer side or indication on the tablet that I can put it into "usb storage mode" like the 2.X Android versions do.
dq
Click to expand...
Click to collapse
What OS are you using on your computer, and have you installed the drivers for it?

don quixada said:
Does it work for you? Because it doesn't for me. Nothing happens when I plug it into a computer. No automounting on the computer side or indication on the tablet that I can put it into "usb storage mode" like the 2.X Android versions do.
dq
Click to expand...
Click to collapse
Computer OS? i just plugged it into my Win7 system and it was there instantly. 3.0 shows up as a media device, which allows both the tablet and the computer to talk to the sdcard at the same time. So you won't see a mount prompt on the tablet. BTW my Incredible2 is running 2.3 and also lets me access the SD card on it and the computer at the same time.

I'm still using an old tiny xp and it worked fine for me just plugged it in and there it was

I tried Gentoo Linux and XP and neither worked. What drivers do I need to install?
I also have access to a Win7 system so I'll try that.
dq

Drivers from acer website.

I have adb installed should this not be enough?

You need none installed. ADB if its running in some form might be interfering. its just a basic driver in windows it uses.

I only run adb-server when I need it and not all the time. I thought that any needed drivers would have been installed when I installed adb.
For my Gentoo machine what should I do? It's not detected at all if I plug it in. My x10 mini and Nexus One are detected no problem and I can mount them and everything so what's up? Is there a kernel module that I need to build?
Thanks.
dq

I had to download these drivers for my xp netbook ,,
http://global-download.acer.com/GDF...A Tab&Step3=A500&OS=a05&LC=en&BC=Acer&SC=PA_6

I agree with Nova 5. The Windows drivers for USB come with the SDK and while you might not think you will have use for the SDK you will. It makes the process of installing custom ROM,s and Recovery Kernels a breeze. You download your zip flashes or recovery images to Win 7 and then you adb push your downloads to the tablet. The alternatives, unless soneone was nice enough to compile you an apk, which most advanced system developers don,t bother with, unless their app is destined for the massees throug Andriod market, is to install a terminal emulator and enter native Unix/Linux shell commands manually. If you aren't a shell cmd expert I suggest you immediatly download the latest Android SDK for Windows and start learning what it can do for you with just 2 or 3 adb push commands which can help you advoid 10's of lines of manually entered Linux shell commands that can do some real damage to your system if you are copying someone elses terminal emulator sh install instructions, don't understand what they do and make 1 simple typing mistake. With adb push you don't even have to get involved in Linux's complicated bit based permission changes to install something at the system level.
Sent from my A500 using xda premium

Yes, well I only really use adb in the same capacity as what you describe-- to root a device. After that busybox can be installed and I can either ssh into the device (which I prefer) or use the terminal on the device itself.
But my problem is the detection of the device once it is plugged into my Linux box. I'm not sure if I need a special driver for that and I'd rather not aimlessly search through the kernel config in order to build one (I've done that before and it's painful!). It's good to know that one can mount it on an external device and still use it simultaneously though. That will save me time in trying to fiddle around with settings in the tablet itself...
dq

don quixada said:
I have adb installed should this not be enough?
Click to expand...
Click to collapse
If you are not able to transfer files Try enabling usb debugging before connecting to pc.

If the tab is not in the usb devices list and it doesn't show up as an unknown device, you might want to try another usb cable. Or another port if you have the Windows and Linux on the same machine and you are trying to connect on the same port.
Sent from my A500 using XDA Premium App

gradyzero said:
I agree with Nova 5. The Windows drivers for USB come with the SDK and while you might not think you will have use for the SDK you will. It makes the process of installing custom ROM,s and Recovery Kernels a breeze. You download your zip flashes or recovery images to Win 7 and then you adb push your downloads to the tablet. The alternatives, unless soneone was nice enough to compile you an apk, which most advanced system developers don,t bother with, unless their app is destined for the massees throug Andriod market, is to install a terminal emulator and enter native Unix/Linux shell commands manually. If you aren't a shell cmd expert I suggest you immediatly download the latest Android SDK for Windows and start learning what it can do for you with just 2 or 3 adb push commands which can help you advoid 10's of lines of manually entered Linux shell commands that can do some real damage to your system if you are copying someone elses terminal emulator sh install instructions, don't understand what they do and make 1 simple typing mistake. With adb push you don't even have to get involved in Linux's complicated bit based permission changes to install something at the system level.
Sent from my A500 using xda premium
Click to expand...
Click to collapse
Not nearly what I was saying. Not even close enough that a bomb would touch it.
Simple answer is my vista and win7 systems accessed the iconia as a media player device requiring no drivers as they are a common system driver. My only comment about ADB was that it might be interfering if it somehow was left running in the background.

I'm not sure what the problem is, but I had to play around with the settings and plug it in several times and finally it showed up. Now I plug it in and the dialog for auto play shows up instantly. When I choose to view files, I get a window with two drives. One is the internal storage and the other is the sd card.

sandiegoan said:
I'm not sure what the problem is, but I had to play around with the settings and plug it in several times and finally it showed up. Now I plug it in and the dialog for auto play shows up instantly. When I choose to view files, I get a window with two drives. One is the internal storage and the other is the sd card.
Click to expand...
Click to collapse
Sometimes mine gets a bit wonky as well. Every now and then, I'll plug it in, get the windows dialogue box asking me what I want to do. I open it up and the box is blank, no drives, nothing. Unplug it, wait a few seconds, pop it back in, and everything is OK. No rhyme or reason, and it doesn't happen all the time.

Quick trick for win7 .
Plug in the device.go into device manager delete its entry and the USB controller it resides on.unplug device.install driver from acer web site.then try the device again.
This works on several USB type issues
Good luck if you don't understand don't try

HTC Drivers will not install

Hi folks,
I have a HTC Mytouch 4g that I cannot get connected to my PC. It charges through the USB cable but I cannot get the computer to recognize it. I have tried to install the HTC Drivers but they get partially into the install and it just stops and the install wizard disappears. I have run the driver install as an administrator too. I even tried installing PDaNet but failed because it would not install without recognizing the phone. I got HTC Sync to install but it does not recognize the device. Looking for some help. Thanks!

My mytouch connects to any pc without a problem or drivers installed. From phone settings go to connect to pc. Choose a default USB connection or have the device ask you every time its connected.
Sent from my HTC Glacier using xda premium

I may be mistaking... but I'm pretty sure if you go into settings>applications>development> and check the USB Debugging box. Once you do that, you should have the option to "Mount as disk drive." I believe that's what I had to do to get ALL of the drivers successfully installed.
Hope this helps.

You always have the option to mount as disk drive. These are 2 separate USB functions - one is ADB debugger over USB, the other is the regular phone functionality. HTC drivers should be installed regardless of those selections. You don't need to enable USB debugging for that.

Jack_R1 said:
You always have the option to mount as disk drive. These are 2 separate USB functions - one is ADB debugger over USB, the other is the regular phone functionality. HTC drivers should be installed regardless of those selections. You don't need to enable USB debugging for that.
Click to expand...
Click to collapse
I remember having an issue with the drivers installation when I first rooted my phone. 3/4 drivers showed up as installed, but not one that had to go through windows update or something like that... it was a while ago. You're right... it didn't have anything to do with disk drive... If I remember correctly, all drivers didn't install correctly because USB debugging wasn't turned on.
Sorry about that.

This works ...
ni****h611 said:
Hi folks,
I have a HTC Mytouch 4g that I cannot get connected to my PC. It charges through the USB cable but I cannot get the computer to recognize it. I have tried to install the HTC Drivers but they get partially into the install and it just stops and the install wizard disappears. I have run the driver install as an administrator too. I even tried installing PDaNet but failed because it would not install without recognizing the phone. I got HTC Sync to install but it does not recognize the device. Looking for some help. Thanks!
Click to expand...
Click to collapse
Hi,
Had many headaches myself with the latest offering of HTC Sync as the USB driver just wouldn't install ... however, this worked for me so it may be worth you trying:
A. Run HTC Sync setup until you reach the error regarding the drivers - DO NOT CLICK YES OR NO - leave it open (closing allows it to remove its temporary file... and we need them!)
B. Click Start - Run - %temp%\
C. Locate a folder that looks a bit like this: {0C8CBEC2-7B62-4ABC-9CB3-8CCAC7CD3D62}.The name will be different, but it will have the layout using A-F and 9-0, within that folder will be another similarly named folder, To make locating this folder easier, select view>details and sort the contents by date, the folder will have today’s date. In this folder locate the file named HTCDriver_4.0.0.009_20121107.exe; copy this file out to your desktop.
D. Close the HTC sync installer that you left open earlier, now run this HTCDRIVER file you just moved from you temp folder.
E.This installation will also come up with an error - AGAIN DO NOT CLOSE the window.
F.Click Start - Run - %temp%
G.Locate a similarly named folder in your %temp% folder, (you do not need to go into a subfolder as there is not one), there will be a file named HTCDriver.msi, copy this out and close the other installer.
H. You can now run HTCDriver.msi and the driver will install
I.Once this has installed, run the original HTC Sync or Sync Manager installation file. This will now run uninterrupted as the drivers are already installed and it will skip this stage.​
I hope your issue is solved.

odintheterrible said:
Hi,
Had many headaches myself with the latest offering of HTC Sync as the USB driver just wouldn't install ... however, this worked for me so it may be worth you trying:
A. Run HTC Sync setup until you reach the error regarding the drivers - DO NOT CLICK YES OR NO - leave it open (closing allows it to remove its temporary file... and we need them!)
B. Click Start - Run - %temp%\
C. Locate a folder that looks a bit like this: {0C8CBEC2-7B62-4ABC-9CB3-8CCAC7CD3D62}.The name will be different, but it will have the layout using A-F and 9-0, within that folder will be another similarly named folder, To make locating this folder easier, select view>details and sort the contents by date, the folder will have today’s date. In this folder locate the file named HTCDriver_4.0.0.009_20121107.exe; copy this file out to your desktop.
D. Close the HTC sync installer that you left open earlier, now run this HTCDRIVER file you just moved from you temp folder.
E.This installation will also come up with an error - AGAIN DO NOT CLOSE the window.
F.Click Start - Run - %temp%
G.Locate a similarly named folder in your %temp% folder, (you do not need to go into a subfolder as there is not one), there will be a file named HTCDriver.msi, copy this out and close the other installer.
H. You can now run HTCDriver.msi and the driver will install
I.Once this has installed, run the original HTC Sync or Sync Manager installation file. This will now run uninterrupted as the drivers are already installed and it will skip this stage.​
I hope your issue is solved.
Click to expand...
Click to collapse
...wow.
That's one way to get around installer incompatibilities, I guess. Are all the people who are affected running Windows 8? I was having similar problems, and I can't remember how I eventually got around it (UND? Didn't care about HTC sync in the first place?)

tuxkamen said:
...wow.
That's one way to get around installer incompatibilities, I guess. Are all the people who are affected running Windows 8? I was having similar problems, and I can't remember how I eventually got around it (UND? Didn't care about HTC sync in the first place?)
Click to expand...
Click to collapse
Yeah, actually an easy fix, you just copy and paste the files from windows 7 into the windows 8 program files and it should work
Sent from my HTC glacier using xda app-developers app