[Q] Exchange Questions - Droid X General

My Mom is thinking about getting the Driod X. Her company said that only the iPhone and blackberries will sync with their exchange server. She currently has a blackberry now but it is not hooked up to the email server because they are making her pay the $15 a month for the corporate email. She would like to get her email without the extra cost so she is thinking about an android phone.
From my reading 2.2 fully supports exchange now but when the Verizon store called my mom's IT department to set up her email for her they said that it and all other Android phones are not supported. Needless to say she canceled that purchase.
My question is, is this true? If it is then are their ways around this?
I have an Evo and it works with my exchange server but I am pretty sure my company allows non provisioned devices to sync.

All lies. Just sounds like her IT department just doesn't want to support her and her Android.
If she knows how to get into her Exchange account via web..she can configure it herself. On the phone, just setup an account for Exchange, plug in username, password, mail server, and domain. Very easy setup.
Mail Server and Domain comes right from her web access address like...
https://mail.company.com
mail.company.com = mail server
company.com = domain
The address to her web account is the only variable. If she has never used it...get her to ask IT guys what it is. She can say so she can check her mail from home. If they are already supporting iPhones...Androids will come in on ActiveSync the same way. IT guys will never know the difference...unless they are network nazis that toggle Active-Sync on/off per user.

I mean they can go in and disable the mobile services in the Exchange tab in AD but i doubt they would do that for every user. I did try her account on my evo once but i didn't get it to work. Maybe i fat fingered something, idk. I need to test it again and maybe try touchdown. $20 one time fee is better than $15 a month and a new blackberry that is already out of date.
Does anyone have a Droid X with a nazi type IT department that can share some info? You guys are on Froyo by now right?

Ya best thing to do is try again on your Evo and verify all her settings. Using Touchdown instead of the built-in app is not going to make any difference. Either they will have her Active-Sync locked down or not.
I don't limit access to our Exchange and have connected some Xs (2.1) and several Incredibles (2.1/2.2).
I am working hard break all our Crackberry addicts, and I'm slowly getting there. I would love nothing more than to shutdown our Blackberry server for good.
Good Luck!

I'm not an exchange admin, but I think its either lies or stupidity
Exchange for android has the same remote wiping capabilities as the iphone I believe. Some companies are concerned about this enterprise functionality in case the user loses their personal phone.
Anyways, an exchange admin has to permit you to use a cell phone, unless they have it wide open. If you can get them to enable it for "iphone" it should also work for android.
you can even log into owa and wipe the phone remotely yourself if you want.
it does identify the type of phone you have though, so they will be able to tell you are not using an iphone.
there might be some reasoning behind them blocking android I am curious

Exchange Is Doable Even On 2.1
I currently have a Droid X. I exchanged it from a Droid 2 because I wanted the bigger screen and more SD memory. In any case, my company uses a hosted Exchange provider. Since I'm the lead System Admin, they had to give me an account that allows for Exchange to work with my Droid. Hell, most of the Senior IT Managers are already using the Incredible.
The bottom line is that the Exchange administrator can allow for a phone to access, just the same way as OWA works for remote users. Since mine is hosted, it cost the company $5 to give me an account allotment. However, if her Exchange server is in-house, then they should be able to provide access for her without any cost. Droid works fine with Exchange. I heard rumours that one of the delays for giving us X users the 2.2 update had something to do with Exchange - maybe they're trying to include Active Sync. However, my phone syncs fine already without Active Sync. So any statement that Droids and Exchange don't get along is a blatant lie or a sorry excuse - and that's coming from a total Noob.

I'd guess that perhaps her company is using a self signed certificate. In earlier versions (dont remember exactly which) of Android there was no "accept all certificates" option and a self signed cert would "fail" auth and not work. In at least 2.1 forward there is now an option for that. I used to have to use touchdown for this exact reason.
/my experience = network/system/exchange administrator.
Unless they explicitly blocked Android with isa or similar then they simply don't know what they are talking about.
Edit: it wasnt until 2.0 that this feature was added to stock email app. I am willing to bet money this is/was the issue.

Deyez said:
https://mail.company.com
mail.company.com = mail server
company.com = domain
Click to expand...
Click to collapse
That's not necessarily true. Mail server, yes but domain no. I would ask them the domain too as they could have named it anything they want (of course other easyways to find it too, but by the sounds of it they aren't saying they wouldn't let her just that it "won't work" which isn't true, so just have her ask.)

It could be that it is because the phone is still on 2.1 which isn't fully supported by exchange.
I actually hate the name "droid" because some people use it for all android phones and others for the Motorola android phones. My mom calls them all Droids and maybe the IT department says that because to them the Droid wasn't supported which had 2.1 and they just don't know the difference or anything about android 2.2
If they can see what type of phone it is then telling them it is an iPhone and then activating a Droid would probably piss them off and she doesn't want to do that.

Android 2.01 and above supported exchange. I believe 2.01 had some issues with self-signed certificates (I had a Droid 1 and took it back largely because of this ... I have a self-signed Exchange server and I had issues with attachments - but mail & contacts came through fine).
2.1 Improved exchange support and 2.2 is supposed to be even better (I've Froyo'd my X and haven't noticed any difference in my exchange experience)

How did you froyo your x???!!! Its not out yet on verizon.
Sent from my DROIDX using XDA App

avirnig said:
How did you froyo your x???!!! Its not out yet on verizon.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Leak has been out for a while. Heck, the second leak just popped up over the weekend.
See original thread here:
http://forum.xda-developers.com/showthread.php?t=758907

I am trying to find her external email server address with no luck. The webmail address she has only works when she is connected to her VPN. When she is outside of the VPN that owa address doesn't work in any browser. So how can I find the external webserver address only knowing the email address?

Sounds to me like owa is turned on but not accessible outside of your companies firewall. If that's the case you are probably out of luck.
Sent from my DROIDX using XDA App

The company had people with iPhones so it can't be entirely turned off. I think that they have an internal webmail address which would require the VPN and then an external webmail address which would work for phones.

Android pre 2.2 did not fully support all of the exchange security features so its not really a "lie" per say.
We use encryption and remote device wipe and all the security featuers to "lock down" our devices if they are lost / stolen because they could contain PHI.
If you have any phone with Android 2.2+ it should integrate seamlessly with exchange now so there is no reason to not allow the devices on the network unless they just made their own company policy saying so.

I'm not an iphone expert by any means, but I think iphones (pre-ios4.0) use some kind of enterprise sever like blackberry.
That server may be outside the firewall.
Sent from my DROIDX using XDA App

Related

Cingular Email in a nutshell

nooblet here ...I did a search but did not find a comprehensize guide to telling me all of the types of email options I have So I Was hoping some one would be so kind enough to explain to this me.
Xpress mail from cingular ...umm you just add in all your email accounts to it and it send it out ?
Direct Push ( new from Microsoft ...have to have exchange server up)
Data ( some reason I like this ... I have the unlimited media works package and I get unlimited data ...so I have my email IMAP'ed and set to check ever 10 minutes) it uses data connection ..but I have unlimited so I dont care...
I really dont see why people would want the direct push as apposed to the data ...any way some one can explain all the options a person has with some pro's and cons of each ?
Thanks
Data is just a data plan that you purchase for Cingula, similar to purchasing minutes for your voice calls. It has nothing to do with email. Without the unlimited data plan though you'd get hit with a whopping big bill.
IMAP4 is an email protocol that leaves a copy of your messages on your server and downloads the headers, making it faster than POP3 and easier to manage IMO.
Direct Push requires an Exchange 2003 or later server and is what makes this device a true Crackberry Killer. IMAP4 and POP3 are polling email clients that one configures to check their mailbox on a periodic basis. Direct Push enables our emails to be pushed out to the device whenever the server receives a new email. In addition our Calendar, Tasks and of course Contacts are also synced in realtime.
Hope I was of some help.
geekserver said:
nooblet here ...I did a search but did not find a comprehensize guide to telling me all of the types of email options I have So I Was hoping some one would be so kind enough to explain to this me.
Xpress mail from cingular ...umm you just add in all your email accounts to it and it send it out ?
Direct Push ( new from Microsoft ...have to have exchange server up)
Data ( some reason I like this ... I have the unlimited media works package and I get unlimited data ...so I have my email IMAP'ed and set to check ever 10 minutes) it uses data connection ..but I have unlimited so I dont care...
I really dont see why people would want the direct push as apposed to the data ...any way some one can explain all the options a person has with some pro's and cons of each ?
Thanks
Click to expand...
Click to collapse
Direct Push is great for people who are running Exchange, as new messages are queued up and copied over to your device automatically, as opposed to POP3 or IMAP where your device polls the mail server periodically for new E-mail.
Its whatever you prefer... direct push is mainly intended for companies who want to ensure employees get internal E-mail. Also, with the Microsoft Messaging and Security Feature Pack which comes on some new Windows Mobile 5 devices, companies can push out policies to the devices, for example requiring a password of x character length, 15 min timeout, hard reset device if wrong password typed in more than x amount of times, and other items, which makes IT and auditors able to sleep at night.
I personally use POP3 over SSL. It doesn't "guarentee" that E-mail winds up on the phone, but since I'm not doing anything business-critical, that is OK for my needs. Your needs/wants may be different, though. If you absolutely have to have mail on your phone due to clients and mission critical information, you might see about an Exchange hosted provider.
Pros of Direct push: Syncing of contact info (like the above poster stated), "Guarenteed" E-mail on your phone, security policies enforced, ability to remotely wipe your device should it get lost or stolen (assuming the thief hasn't yanked your SIM card and swapped his in.)
Cons of Direct Push: Need Exchange Server 2003 SP2 to access the features of it, so you need to run Exchange on a machine that is on the Internet, or use an Exchange hosted provider. HP offers this service for around $15-$20 a month.
Pros of POP3/IMAP: Internet standards, straightforward.
Cons of POP3/IMAP: Insecure unless your ISP allows for the use of SSL, no "guarentee" that E-mail winds up onto your phone.
wow cool
so I guess for me I will stick to my data plan. I just wish Cingular had a faster data serivce and better coverage .
THANKS a bunch !
Cingular is actually rolling out 3G service and they claim it will fully be implemented by the end of the year (hopefully!)
I've been using the Push Mail function since it was released ... which is really a good alternative to a CrackBerry though it still need more development say at least 2 more years before if could be considered a real competition to the CrackBerry. ... (i hate these ugly so called devices - blackberry)
you can actually get an exchange service for 10 bucks a month for a mailbox which isn't bad. The advantage of getting an exchange mailbox is the just mere fact you can have a "synchronized" mailbox on your mail application (on your laptop or desktop ... even on a Mac which i have set up), on the webmail and obviously on your pocket pc. i like the functionality of using this over POP because the synchronization is real time and there is not dependancy on locally sync-ing your device on your laptop/desktop just to update your contacts and your calendar.
POP3 doesn't give you that synchronization and if you like to have ALL FOLDERs synchronized ... getting the 10 Bucks a month exchange service is well worth it.
Obviously push mail services are designed for the business user and powerusers ....if you don't need this then don't even think the higher end pocket pc's available ....
US Carriers are so slow on selling higher end PDAs and phones ... the selections on T-Mobile and Cingular suck ... how can you accept that they just released their versions of the HTC Wizard while several flavors of the HTC Hermes are now available ... Cingular and T-Mobile USA should also think about adding BlackBerry Connect on their devices just like everybody else in the non-american world ....
Note that IMAP can also be used (in most cases) in a "Push" form. The "IMAP IDLE" function establishes a connection and waits for new messages to arrive, at which time they are immediately announced to the device. Extremely handy when properly implemented. You need a compatible client, of course. Apparently the latest test builds of FlexMail will handle this, though I have not tried them yet.
Our company is paying Cingular $5 per month per user for the Push Mail service over and above the unlimited data plan. We have been told not to use it while roaming (even in Canada) as it will cost us a fortune. But, the push mail seems to be very robust and per IT, it was very easy to setup and ofcourse the phone needs to be upgraded to the latest ROM available on the cingular site.
Cingular's charging for Push Mail? ... That would only happen if Cingular is also maintaining your exchange server. If you have your own Exchange server it should be fine.
I've never paid above my unlimited internet access feature.
How come no one has mentioned mail2web.com Live. This is exchange push email that is free. You just forward your email to their server and set your mail settings in Active Sync from the mail2web site.
I have been using it for six weeks and it is great. Sometimes I get the email before I can get it on outlook.
mail2web.com looks good but i just talked to them and if you have your personal domain name (like i do), it would cost you the same price as the other exchange services out there ... the free version and the personal exchange options do not support personal domains.
sorry i'm a geek through and through ... he he he
C

Exchange security policy

I've read a few threads after searchign on Android and Exchange but can't really find what I'm after.
I need to enforce a security policy if users want to sync their exchange account. There's a few people in the office who want Android devices (we provide them with a device) but until there's somethign which enforces something along the lines fo a PIN after 20 mins ala WinMo then we can't do it.
Anyone have any ideas if it's coming or if there's an app to do it? I've tried Touchdown but just seems the same as the Hero Exchange app to me.
I've not tried Touchdown, but they say they support PIN enforcement.
http://www.nitrodesk.com/dk_touchdownFeatures.aspx
Regards,
Dave
Yes, Touchdown and Roadsync both support the PIN function (they ignore it somehow, as android doesn't have a PIN function!)
although i do believe that it is technically possible to exclude individual accounts from the policy on the server (although not exactly the best idea in terms of security).
Alternatively, just do what we did at work and say 'No, you cannot have an Android Phone for your Work Phone'.
Since the ROM update on the HTC hero, I have been able to access my work email (a massive highly secured company who generally know what they are doing) and I know for a fact that they enforce this kind of security arangement on mobiles that want to connect - however android has somehow got around this and there is no remote enforcement and I can use my phone for these emails via PUSH. (I use the gesture lock as a password) You could get them to sign an agreement that they will apply this kind of thing to their phone manually. I don't know if there is an app for remote wipe.
Your company isn't allowing you in some backdoor or anything... depending on their version of exchange they are simply allowing you to use activesync through exchange.
What we all really need is an andriod client to take advantage of exchange 2007's exchange web services protocol, activesync is old technology and limited.
O.P. - You can limit users on a single user basis, if you're running windows active directory. Need a little more info on what you are trying to accomplish. If you're allowing them to use their mail client setup they are saving a password that is not clear text and is hashed... you can install a remote wipe on the phone and if they lose it, simply wipe it and forget it.

A serious question - Android for work - Exchange Active Sync needed

Hi *,
From a long time i'm trying to find a rom for Magic 32B be used for work.
My needs is to have a rom with ActiveSync (Mail, Calendar and Contacts) and, if possible, lookup in the "GAL" of Microsoft Exchange.
I know many software for these features, but it's possible inclusion in a rom?
Thanks in advance!
Ale
Back in the day Eclair ROMs required you to sync your email, contacts, ect. through exchange because Google sign-in was broken. Now-a-days, the sign-in is working, but still. Point of it all is that any Eclair ROM will do what your asking. Just go to the G1 Android Development section here at XDA and find any Android 2.1 ROM you like, then go for it.
DarkOne951 said:
Back in the day Eclair ROMs required you to sync your email, contacts, ect. through exchange because Google sign-in was broken. Now-a-days, the sign-in is working, but still. Point of it all is that any Eclair ROM will do what your asking. Just go to the G1 Android Development section here at XDA and find any Android 2.1 ROM you like, then go for it.
Click to expand...
Click to collapse
Thanks for the reply.
Android 2.1 ROM sync ONLY Email and Contacts. NO CALENDAR
ckale82 said:
if possible, lookup in the "GAL" of Microsoft Exchange.
Click to expand...
Click to collapse
I haven't seen any rom you can do that in ...
1.6 roms seem to use the 'work email' app which is an adapted version of the htc mail app from non-google branded htc devices.
2.x roms have native exchange support, mail and contacts sync only.
I believe you could get what you're looking from the market but you'll probably have to get your wallet out and pay.
But.... the old rom 1.5 with HTC framework had this features... or i'm crazy?
ckale82 said:
But.... the old rom 1.5 with HTC framework had this features... or i'm crazy?
Click to expand...
Click to collapse
That's what I thought too. However I never had a need for it and only basic needs for exchange. gmail for sure did calendar sync.
You'll want to go 3rd party and get a fancy one anyway. Should be worth the money if the feature set is important (not withstanding my opinion).
st0kes said:
I haven't seen any rom you can do that
Click to expand...
Click to collapse
ckale82 said:
But.... the old rom 1.5 with HTC framework had this features... or i'm crazy?
Click to expand...
Click to collapse
yep. the old 1.5 rom with htc framework does exactly this.
i know, because i still use 1.5 for just this reason.
the best rom you'll find that does this without any need for third party apps etc is enomther's the original rogers rom. (not to be confused with his the original donut roms.)
you'll find it in the G1 development forum.
in order to use GAL addresses, you have to use "add receipient" to fill out the "to" field when doing an email. then you can choose between "contacts" (google) or "company" (GAL).
you can't browse the GAL as far as i am aware, but you can search it.
EDIT: by the way, it does full exchange sync. emails, contacts and calendar.
you can get a 2.1 rom and flash the moto apps from droid that includes gal, corporate calendar. that is what i am using now.
you can purchase touchdown and it does everything you ask
on any version you want
includes searchable GAL
I trial a HEAP of different phones for work and this is pretty much what it comes down to when you are talking business use.
While i love the Android and have a N1 myself it falls over on some MAJOR areas.
1: No Client side cert capability.
2: No Encryption
3: No Group Policy Abilities
4: No Remote Wipe of the device
5: Not FIPS rated (no encryption)
The Google phone is great, i love it over an Iphone but until these issues are sorted I would NOT recommend these for business use. As far as personal phones go they are awesome !
The only phones that are correctly rated for use as far as encryption and GPO are unfortunately WM6 and WM6.5 I HATE these phones cant stand them but they are (Believe it or not) the most secure ! Lets hope when the Iphone releases their new OS in the next month or so they may become a more realistic player in the business market.
Or (Fingers crossed) Google and Droid do some real work into making these phones more secure.. If they did i know they would be more popular with the business community !
G.
A.
gymmy said:
I trial a HEAP of different phones for work and this is pretty much what it comes down to when you are talking business use.
While i love the Android and have a N1 myself it falls over on some MAJOR areas.
1: No Client side cert capability.
2: No Encryption
3: No Group Policy Abilities
4: No Remote Wipe of the device
5: Not FIPS rated (no encryption)
The Google phone is great, i love it over an Iphone but until these issues are sorted I would NOT recommend these for business use. As far as personal phones go they are awesome !
The only phones that are correctly rated for use as far as encryption and GPO are unfortunately WM6 and WM6.5 I HATE these phones cant stand them but they are (Believe it or not) the most secure ! Lets hope when the Iphone releases their new OS in the next month or so they may become a more realistic player in the business market.
Or (Fingers crossed) Google and Droid do some real work into making these phones more secure.. If they did i know they would be more popular with the business community !
G.
A.
Click to expand...
Click to collapse
umm android has all those through applications available in the market ....
What are moto apps
markkohfm said:
you can get a 2.1 rom and flash the moto apps from droid that includes gal, corporate calendar. that is what i am using now.
Click to expand...
Click to collapse
What are moto apps - can' seem to find it searching on xda... If anyone could enlighten me, I would appreciate it.
I whole-heartedly recommend Nitrodesk TouchDown. It's a kick-ass app for Exchange. You get push updates for Mail, Calendar, etc.
It might seem expensive relative to your average mini-app, but you have to keep in mind that this is way more useful than those.
My employer's MS exchange set-up incorporates security pin that none of the Android ROMs support - that I'm aware off! I'm currently on day 20 of the 30 day trial with Touchdown and really am impressed. It supports mail, calendar and contacts with GAL and most importantly for me I can finally log on because of the pin security support. The iPhone supports this too however the pin is required every time you want to use it for any app whereas on Android you enter the pin when launching Touchdown. Worth the $20 imo
BigRD said:
My employer's MS exchange set-up incorporates security pin that none of the Android ROMs support - that I'm aware off! I'm currently on day 20 of the 30 day trial with Touchdown and really am impressed. It supports mail, calendar and contacts with GAL and most importantly for me I can finally log on because of the pin security support. The iPhone supports this too however the pin is required every time you want to use it for any app whereas on Android you enter the pin when launching Touchdown. Worth the $20 imo
Click to expand...
Click to collapse
glad we reached a consensus that business users need to stop whining about exchange and drop 20$ for touchdown
is really a stellar exchange client
hopefully there will not always be a need for this as it should be part of the base OS
FYI
The only thing that is needed comparing from the touchdown app to any Android OS to have full Exchange support is to fetch the Active Sync certificates forced by the enterprise security policy.
The enterprise I work for, doesn't use the Active Sync certificates forced and runs on Exchange server 2007. No issues with the Exchange Android OS. No touchdown needed.
The partner who we support has to fetch the certificates and runs on Exchange server 2003. Now, they will migrate everything to Exchange 2007..., than I want to see what will happen because they will keep the security policy or adapt it to the new infra. I'm using the touchdown, because otherwise I'll have my account locked on the Radius server.
iPhone's are even more limited. To sync an iPhone with my partner Exchange server 2003, you need the following:
- On the Inbox folder have less than 500Mb
- Be over the OS version 3.x.x
- If you make a NT password reset, you have to re-create the profile and sometimes hope for a miracle or change the domain to the complete address or insert it on the username.
Once again on the Exchange 2007, no issues.
I had the same issue with android because I use exchange calendar and mail.
CursorSense has exchange calendar, it is 1.5, but works very smooth for me. The main problem was the initially pin, I had to call my exchange IT person to remove that security so I can use it. Otherwise, you are out of luck.
I've never had success with android 1.6. I've tried the Moto apk, and many other names, adb push it to the phone, and it just doens't work. So, for me, 1.6 has no exchange calendar, but only email.
As for 2.1, it does support exchange calendar. But I'm waiting a faster rom to start using it. In the meantime, I use touchdown, which is WAYYYY better than the native software from android. The widget actually works!! The widget from android in 2.1 includes Email and Calendar, but none of them refreshes the information all the time, so you will actually have to go in the email account to see new email, and your calendar to see new updates. With Touchdown, the widget is easier to use and it updates quickly. It is too expensive, I agree.
There is another app, called Roadsync, but I don't like the UI.
ricardomega said:
FYI
The only thing that is needed comparing from the touchdown app to any Android OS to have full Exchange support is to fetch the Active Sync certificates forced by the enterprise security policy
Click to expand...
Click to collapse
Well, that is down to the business running Exchange, not anything to do with Android ... enterprises should be using universally trusted certificates.
If you get a certificate error in activesync it means your exchange admin bought a cheap SSL certificate that your device doesn't trust.
Not agreed.
Ref. 1 (Wiki):
Remote Authentication Dial In User Service (RADIUS) is a networking protocol that provides centralized Authentication, Authorization, and Accounting (AAA) management for computers to connect and use a network service. RADIUS was developed by Livingston Enterprises, Inc., in 1991 as an access server authentication and accounting protocol and later brought into the IETF standards.[1]
Because of the broad support and the ubiquitous nature of the RADIUS protocol, it is often used by ISPs and enterprises to manage access to the Internet or internal networks, wireless networks, and integrated e-mail services. These networks may incorporate modems, DSL, access points, VPNs, network ports, web servers, etc.[2]
RADIUS is a client/server protocol that runs in the application layer, using UDP as transport. The Remote Access Server, the Virtual Private Network server, the Network switch with port-based authentication, and the Network Access Server, are all gateways that control access to the network, and all have a RADIUS client component that communicates with the RADIUS server. The RADIUS server is usually a background process running on a UNIX or Windows NT machine.[3] RADIUS serves three functions:
to authenticate users or devices before granting them access to a network,
to authorize those users or devices for certain network services and
to account for usage of those services.
Click to expand...
Click to collapse
This is GOOD. IT MEANS SECURITY.
Talking about universally trusted certificates... if the windows mobile since 5.1 version and other devices exchange services (like Symbian S60 devices up and others) work flawless ... our new gadgets are the one's who doesn't work ...
The partner that I was speaking are leaders on their security division product for decades.
Sorry, but please point out the Apps.
1: Client side cert import for access to company websites ?
2: Encryption which is FIPS 104-2 certified
3: Group Policy enforcement
Touchdown does work, but its not just exchange email which uses certification

Corporate email - No Android Support?

I have an Incredible with 2.2 and Touchdown installed. I just switched jobs to a corporation which claims to only support Iphone and Blackberry. This is troublesome, because I don't want to switch to a 2nd device just to get corporate email.
I can access my corporate email from my phone by going to the corporation's secure OWA server, but I want to get Push email on the phone. On the OWA site, it lists all the server and domain information, but I can't get Touchdown to work. It looks like the company uses Exchange 2007.
Since Touchdown is secure, is there any way for me to get push email from my company, even though they only claim to support iphone/Blackberry?
Stockmoose16 said:
I have an Incredible with 2.2 and Touchdown installed. I just switched jobs to a corporation which claims to only support Iphone and Blackberry. This is troublesome, because I don't want to switch to a 2nd device just to get corporate email.
I can access my corporate email from my phone by going to the corporation's secure OWA server, but I want to get Push email on the phone. On the OWA site, it lists all the server and domain information, but I can't get Touchdown to work. It looks like the company uses Exchange 2007.
Since Touchdown is secure, is there any way for me to get push email from my company, even though they only claim to support iphone/Blackberry?
Click to expand...
Click to collapse
even if they support just iphone and blackberry, you should be able to get it to work on the inc. just get the server address, domain name (chances are you wont really need it unless the server requires it but get it anyways) and it should work. just try setting it up on the regular phone email. I have exchange 2008 sbs and have no issues.
2.3 has exchange service
khanam said:
even if they support just iphone and blackberry, you should be able to get it to work on the inc. just get the server address, domain name (chances are you wont really need it unless the server requires it but get it anyways) and it should work. just try setting it up on the regular phone email. I have exchange 2008 sbs and have no issues.
Click to expand...
Click to collapse
How do I know which of the following to use as server address, domain... there are a lot of things that say server in the OWA general settings:
Exchange mailbox address: XXXX
Outlook Web Access host address: XXXX
Outlook Web Access host name: XXXX
Client Access server name: XXXX
Mailbox server name: XXXX
... I tried using "Outlook Web Access host address" and it did populate my email and calendar, but when I tried to update something on my calendar on either the device or the OWA server, they wouldn't sync correctly. It also wouldn't download my last 2 weeks worth of email, even though I have that selected in Touchdown.
Any advice on which of the above to enter?
r2DoesInc said:
2.3 has exchange service
Click to expand...
Click to collapse
What does that matter if my company doesn't support Android? Doesn't that mean they block these devices?
You can set up an Exchange ActiveSync account on the DINC. We just upgraded to Exchange 2010 (which means HTML emails pushed!) and the only thing you should need is the domain, server address, username, and password.
toosurreal01 said:
You can set up an Exchange ActiveSync account on the DINC. We just upgraded to Exchange 2010 (which means HTML emails pushed!) and the only thing you should need is the domain, server address, username, and password.
Click to expand...
Click to collapse
Ok, but you're not answering my question. If you look in the string above, I'm asking which address I enter for the server. There are multiple server names.
Stockmoose16 said:
How do I know which of the following to use as server address, domain... there are a lot of things that say server in the OWA general settings:
Exchange mailbox address: XXXX
Outlook Web Access host address: XXXX
Outlook Web Access host name: XXXX
Client Access server name: XXXX
Mailbox server name: XXXX
... I tried using "Outlook Web Access host address" and it did populate my email and calendar, but when I tried to update something on my calendar on either the device or the OWA server, they wouldn't sync correctly. It also wouldn't download my last 2 weeks worth of email, even though I have that selected in Touchdown.
Any advice on which of the above to enter?
Click to expand...
Click to collapse
None of the above will give you the server address and domain name. You will have to ask that from the tech support people in your office. it will be something like:
server address: mail.ibm.com
domain: ibm3
username: ssmith (should not be [email protected] format)
password: whatever you enter into owa
thats all you will need. just ask your tech support people. its the same info you would need to set up outlook access on mail.app if you have a mac. just tell them that and you should get the info u need
khanam said:
None of the above will give you the server address and domain name. You will have to ask that from the tech support people in your office. it will be something like:
server address: mail.ibm.com
domain: ibm3
username: ssmith (should not be [email protected] format)
password: whatever you enter into owa
thats all you will need. just ask your tech support people. its the same info you would need to set up outlook access on mail.app if you have a mac. just tell them that and you should get the info u need
Click to expand...
Click to collapse
If none of those are the right address, then why when I plugged in the server name that ended with "/owa" did my calendar and email populate on Android? I tried putting the same info into my Ipad and it wouldn't work. Also, my Android calendar doesn't seem to sync very accurately. But just curious as to why entering the server address that ended with /owa did anything?
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EDIT:
Sorry, I'm burning the midnight fuel here and totally misses you're using Touchdown to connect. You can just skip to the bottom of this post then, my comments were in regards to using the built-in Exchange ActiveSync services on the phone.
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I definitely can't speak for every Android device out there, but since this post is in the Droid Incredible forum...
I'm running my Droid Inc. with version 2.2, which supports Exchange ActiveSync. Do you have an option to connect to Exchange ActiveSync on the phone? If so, the only things you'll need are your email address and password.
What I can tell you about that address /owa is exactly that: you've connected to the same website OWA server, you're looking at all this server info for. The website server and Exchange ActiveSync server are normally not the same server address, at least that's the way I run the servers for my company... It's also the reason everyone is telling you the info you have won't work, because the names and method to connect are different.
Your best bet is to ask them to send you the instructions they hand out for an iPhone to connect, since it also uses ActiveSync I'm positive whatever settings they're using will be the same. Either way, that's the closest information you'll get to the right settings.
Sent from my kickAss Incredible using XDA App
I use touchdown, an do IT for my company. In touchdown did you hit Menu-Enable Push? It sounds like you have it working, try adding an event to your calendar, then manually sync touchdown. Does an event or email show up then?
Sent from my girlfriend, according to my girlfriend.
There is a known issue in android that it will not work with exchange 2010 sp1 server. For some reason the sp1 on the server kills android ( but iPhone continues to function). It has to do with eas but this will hopefully be fixed in gingerbread.
Google bug report :
http://code.google.com/p/android/issues/detail?id=11177
Sent from my ADR6300 using XDA App
infotechsailor said:
There is a known issue in android that it will not work with exchange 2010 sp1 server. For some reason the sp1 on the server kills android ( but iPhone continues to function). It has to do with eas but this will hopefully be fixed in gingerbread.
Google bug report :
http://code.google.com/p/android/issues/detail?id=11177
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
It is a bug, but everything I read in that link was for connection issues with the native Exchange ActiveSync. TouchDown was the work around until they got the native Exchange ActiveSync working correctly, which I don't believe is the issue the OP is having since he's using TouchDown currently.
I've been using TD for the last three months on our Exchange system without issue. My phone vibrates before Outlook even pops up that I have an email, it's a "warning" system!
He said his corporation only supports iPhone & BB.
BB enforces the use of it's BES server license for security and RIM royalties.
Does iPhone have a similar solution to BES?
If so, android exchange may be futile.
GOOD / VOX would be a security product for android, similar to BES.
luvit said:
He said his corporation only supports iPhone & BB.
BB enforces the use of it's BES server license for security and RIM royalties.
Does iPhone have a similar solution to BES?
If so, android exchange may be futile.
GOOD / VOX would be a security product for android, similar to BES.
Click to expand...
Click to collapse
I got my work email to work with Moxier mail, but not Touchdown with the same settings my IT dept hands out for iphone. There are a couple of strange bugs though. I've noticed that when I leave the work Wifi and transfer over to either 3g or another wifi signal, my email, contacts, tasks, and calendar refreshes from scratch. This is super annoying because I have thousands of contacts. This happens in both Moxier and Touchdown...
And on to Touchdown, which has been the bane of my existence. I've entered the proper server/domain/login information, and 1/10 times it downloads everything from scratch (which takes hours). Then I'll switch to another wifi connection or to 3g, and I'll lose all the information and I'll have to hit resync. When I resync, 99% of the time it hangs somewhere along the line and doesn't load all of my information. This battle can go on indefinitely until everything finally loads - but then all the info will eventually randomly disappear again and I'm back at square one again.
Since the same thing is happening in both Touchdown and Moxier, it makes me think this isn't a coincidence. But why would my information erase when I change signals and then have to completely refresh? And Touchdown probably takes 10 times longer to reload my info than does Moxier.
Any thoughts from the experts?
Bump. Can't anyone help me with Touchdown? It keeps randomly refreshing. Sometimes it's just the inbox, sometimes the sent box, sometimes contacts, and sometimes all of the above. What is going on?
Try contacting the app support people yet?
You can set it to poll for the folders you want it to refresh. You can also enable or disable push, and you can select which folders to refresh. When it goes to refresh, it will always refresh what you've told it to, did you check these settings?
Sent from my girlfriend according to my current girlfriend
luvit said:
He said his corporation only supports iPhone & BB.
BB enforces the use of it's BES server license for security and RIM royalties.
Does iPhone have a similar solution to BES?
If so, android exchange may be futile.
Click to expand...
Click to collapse
iPhone and Android both use ActiveSync. If one works conceivably the other should, but it's a question of how they're administering the server side. I've seen IT departments that don't turn on ActiveSync at the user level until they confirm that the user is using an approved device.
The fact that the OP says that the calendar is synching and not mail says that it's a client side issue. For starters he should have to just specify the name of the server that's doing OWA and not the full URL path and he's stated that he's adding an /owa to the path.
So unless he has a really fubar Exchange server where he's at everything so far points to client config.

[Q] Corporate email on Gingerbread

actually this is a question to all Gingerbread rom developers.
while using froyo i was able to use corporate exchange email and calendar without any security limitations, but after i tried almost all Gingerbread roms everyone force me to set phone unlock password and threatening me to provide to the server admins ability to wipe my phone remotely....how i can bypass that??just to have a same exchange features without that security staff??
tonyio said:
actually this is a question to all Gingerbread rom developers.
while using froyo i was able to use corporate exchange email and calendar without any security limitations, but after i tried almost all Gingerbread roms everyone force me to set phone unlock password and threatening me to provide to the server admins ability to wipe my phone remotely....how i can bypass that??just to have a same exchange features without that security staff??
Click to expand...
Click to collapse
If you revert back to FROYO does it not require PIN security? Is there any chance that you company now requires this?
I have Both G2 on CM 6.1.1 and HD2 on Gingerbread. However, my company does require PIN security. Now what bugs me is my Droid X did require a PIN every time I put the phone into "Sleep" Mode.
this is something that your companies Exchange Server admins have enforced. I know mine is that way.
i got back to the froyo and it DOES NOT required me to set any pin or password,it just works as before.
is there any way to port email application from froyo to gingerbread??
There is an excellent app on the Market which I have used for this purpose as my company block access from my phone. This bypasses, and even though I only have owa it acts as though I have active sync.
I have not posted the name as whilst it is free on trial for 30 days , it is then a paid app ( and it's not cheap!)
Pm me if you want more information
i know what u r talking abt, but i'd like not to share any passwords with 3rd part app.
i rolled back to froyo
i payed attention that corporate blackberry does not require any passwords, just simply unlocking the keyboard.
tonyio said:
i payed attention that corporate blackberry does not require any passwords, just simply unlocking the keyboard.
Click to expand...
Click to collapse
Blackberrys (*spit*) are different, they rely on a BES server which interfaces between the phones and the exchange server.
They can be be set to require a password, and can be set so that if you get the password wrong enough times it wipes the device.

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