Epic and active sync - Epic 4G General

I am coming from an EVO and my Active Sync will not work right with this device. We are on Exchange 2007. The phone will loose connection with the server and will not regain it unless I re add it. I have never had this problem with my EVO/Hero/TouchPro 2/iPhone3G/3gs
I have 5 users using EPICS and all experiencing the same issue. If we use Touchdown for Exchange it works fine. It seems to be a problem with the EPIC mail software.
Any ideas?

Same boat
I am in the same boat. While my Epic will continue receiving email from the exchange server, it stops sending and messages just pile up in the outbox without my knowledge. If I re-add the account, all is well, but this is very frustrating! My Evo has no such issues. I was able to wait for 2.2 for proper folder support and the missing PBAP (address book upload Bluetooth profile) profile, but this might force me to return the phone. Emails not going out is a huge problem!

I use Touchdown as well and have not seen the issue. I did see the Droid X had the same issue to where they gave out Touchdown free to Droid X users maybe we are seeing the same issue.
-McMex

Related

Gmail not sending

Hey Guys. Not necessary looking for a fix but misery loves company so I figured I'd ask if anyone is having a similar issue:
When sending email through Gmail IMAP email messages receive and sync, but do not send (yielding a popup that states "make sure your connection to the server is correct...etc")
So anyone feel my pain on this?
same issue here
I am on DCD 3.1.2 w/radio 3.39.10 and I have the same issue.
Going to go back to pop3 for now and see if fixes this issue for me.
I'm running off of completely stock stuff right now ( i think it's 3.53). Nothing special or cooked.
Should be working, but it's not. :-/
I'm also having this issue
this happens intermittently for me - very intermittently. I have found that ending my google mail account that's running in the background and going into that mail account via the mail application again corrects the issue. I use HTC Task Manager to close out apps in the background... a soft reset would do the same thing.
This is a Gmail (imap)/Windows Mobile issue. Not sure what the problem is, but it definitely sucks.
I would recommend sticking with Gmail POP until Google gets their WinMo/imap act together.

[Q] Exchange Syncing

has anyone found a way to sync the droid to exchange???? and better yet without a password. We could sync with version 2.1 but since upgrading to 2.2 we can no longer sync to the server
I use it with my work email .... My company is on Exchange 2003. Never had any problems with 2.1 or 2.2. Calendar, Global Address Book and Email all work perfectly. (I don't sync contacts as I use my Gmail contacts.)
i am able to sync to exchange with both touchdown and the preinstalled apps no problem.
+1
Never had an issue with corporate sync or touchdown
It's hard to beleive no one is here or ppcg uses a 2010 exchange.
Yes Sapo! I too am having problems with corp sync. Its all over the Droid forums.
The problem is primeraly with domains having more then 3 letters after the dot. Yes the old 2000 2003 and some 2007 exchanges work.
But its hit or miss...
In our case, we have a .info and no one at Moto, thought people would use 2010 exchanges.
Moto said they are working on it and offer the pos touchdown licence as a temp fix. Problem with td is it does not integrate with phone. It is stand alone. Contacts are exclusively on its UI it sucks!
SOLVED!
If anyone is having exchange problems, your probably on a 2010 or 2007sr2.
Try using the numeric server address. But only in last question or box.
Sent from my DROIDX using XDA App
cyberhern said:
SOLVED!
If anyone is having exchange problems, your probably on a 2010 or 2007sr2.
Try using the numeric server address. But only in last question or box.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
I'm trying to help a friend out with this problem as I have an Evo.
What's the easiest way to get the numerical address as you say?
This really is silly...they should have considered this long ago.
thank for any help you can give...
It's more than that unfortunately. Verizon is apparently aware of this issue with blur email. Stock froyo mail doesn't have this issue. Maybe fixed in the next OTA.

[Q] Using Asus Email app for exchange images fix please

Hi,
Just updated to 3.1 yet the Asus email app still will not show inline or embedded images in emails. It saves them as attachments.
Things i have tried
Sent the email from exchange to my gmail and viewed. Images will show
downloaded 3rd party app "Touchdown" Images will show"
when i click show pictures, images still won't load.
tried deleting my account and reloading it.. Nothing
updated from 3.01 to 3.1 and still nothing
Im running out of things to test as to how to fix this. This has to be a decent issue because it should affect everyone that uses the standard email app on honeycomb for exchange should be having this problem and if not can you think of anything you have done to fix it or that would be different to my setup.
Items to note:
My exchange account is on 2007
using stock ROM not rooted
I got the Honeycomb 3.1 update this morning and my first expectation was the email client got fixed! It was not. I'm kind of sad/dissapointed.
The email client still does not display the embedded pictures correctly.
I have 2 Exchange accounts, and the strange thing (from my own setup here), one of them actually works displaying the embedded pictures after the 3.1 upgrade.
The other one still does not work.
I believe the one that works is an Exchange 2003 account. The one that does not work is either Exchange 2007 or Exchange 2010 account. But I know its newer Exchange for sure.
Previously both did not work. So, they did fix something, but not all.
GMail client works great, no issue with the embedded image.
The other issue the email client still has, and not fixed, is that it still stops working after the tablet loses its connectivity for certain period of time. When the connection is established again, the email client will stop working and simply shows the spinning circle without any ending or fetch any new emails.
After the 3.1 upgrade, the same issue is still there... sad...
Its dissapointing in many ways because i bought this tablet for work purposes and the most essential iteam on the tablet fails to function correctly.
Its obviously able to be fixed because other email clients like touchdown dont have this problem. The reason i dont want to use touchdown is that i should not pay 20 bucks for the priverlage of this issue being fixed. Also thw stock widgets are much betterthan touchdowns.
Yes. Highly disappointing. May return this piece. I know Asus and their updates. Worse than Samsung.
Update? Why?
I really like the idea of the asus transformer, i did not want to get an ipad2 but when the simple things dont work the way they should it gets frustrating. Its not like the emailapp is re inventing the wheel. How can third party apps get it right but not ASUS.
Even my htc desire using htc mail works fine and show inline pictures without fuss.
don't be mad with Asus. The email client is Honeycomb built in native email client.
The one Asus built in only the home screen wigdet (that shows the number of unread emails).
What is the difference between the stock email client and third party email clients that make ebedded images work?
I noticed a issues log on google android website that this issue has been going on since 2008.
If google want to provide a os thats geared to business to steal market share from RIM you would think that something as simple as fixing this would be some kind of a priority.
Spoke with Asus. They were able to replicate the issue with their own exchange accounts. All they said was they don't control how the stock email client works nor can change it and it would be up to Google to fix it.
Android issue since before android was android:
http://code.google.com/p/android/issues/detail?id=1180

[Q] Email App Not Syncing

I have my work email synced to the Note 3. It's an exchange account. However, it does not sync properly. When I view an unread email on my computer, it is not marked unread on my phone, nor does the notification that came with the email go away. When I open the app, however, it all syncs up just fine and shows everything as read. Am I doing something wrong here? My notification tray just keeps piling up with email that I've already read on my computer. Thanks in advance.
TW20 said:
I have my work email synced to the Note 3. It's an exchange account. However, it does not sync properly. When I view an unread email on my computer, it is not marked unread on my phone, nor does the notification that came with the email go away. When I open the app, however, it all syncs up just fine and shows everything as read. Am I doing something wrong here? My notification tray just keeps piling up with email that I've already read on my computer. Thanks in advance.
Click to expand...
Click to collapse
I have the same problems with the stock app. It's 50% chance whether or not it syncs. I didn't have that problem with my Droid Bionic that I replaced.
Since I'm a Zimbra user, I just bought Horizon Mail from the Play Store
https://play.google.com/store/apps/details?id=com.vmware.ewsc.android
It's awesome for Zimbra users because you can search back as far into your email as you need to (ie-an email from last year still on your server) Also, you can check a co-workers schedule before sending meeting invites. Lastly, you can access online files in your Zimbra Briefcase.
FYI - we host with zmailcloud.com but Zimbra is open source if needed
Sent from my SM-N900V using Tapatalk 2
I know this is an old thread, but....
I am a T-Mobile customer trying to help a Verizon Wireless customer get his zMailCloud email working. Everyone in the office on T-Mobile has no issues, but the one VW phone only works when on WiFi. I suspect that Verizon is blocking the ports or the IP addresses of zMailCloud.com but I'll try Horizon Mail if you think it would help. I don't see it in my Play Store and that link you provided does not work for me. Is it because only Verizon customers can get it, or is it a defunct project?
cureton said:
I have the same problems with the stock app. It's 50% chance whether or not it syncs. I didn't have that problem with my Droid Bionic that I replaced.
Since I'm a Zimbra user, I just bought Horizon Mail from the Play Store
https://play.google.com/store/apps/details?id=com.vmware.ewsc.android
It's awesome for Zimbra users because you can search back as far into your email as you need to (ie-an email from last year still on your server) Also, you can check a co-workers schedule before sending meeting invites. Lastly, you can access online files in your Zimbra Briefcase.
FYI - we host with zmailcloud.com but Zimbra is open source if needed
Sent from my SM-N900V using Tapatalk 2
Click to expand...
Click to collapse
Try MailWise
smileybri said:
I know this is an old thread, but....
I am a T-Mobile customer trying to help a Verizon Wireless customer get his zMailCloud email working. Everyone in the office on T-Mobile has no issues, but the one VW phone only works when on WiFi. I suspect that Verizon is blocking the ports or the IP addresses of zMailCloud.com but I'll try Horizon Mail if you think it would help. I don't see it in my Play Store and that link you provided does not work for me. Is it because only Verizon customers can get it, or is it a defunct project?
Click to expand...
Click to collapse
I was disappointed that VMware sold Zimbra & discontinued support for Horizon Mail - it's now gone, but was the closest app to my Zimbra browser based experience.
I now use MailWise
https://play.google.com/store/apps/details?id=com.syntomo.email
I'm very pleased but it has a few bugs every now & then (it is a beta app) and it does not have direct access to my Zimbra Briefcase.
I have not found any problems that appear to be Verizon related - should work over 4G or wifi.
Sent from my Verizon Wireless 4G LTE smartphone

Exchange ActiveSync Push not working, HELP!!

I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
pss3054b said:
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
Click to expand...
Click to collapse
So, can anyone help us?
I get this problem a lot with gmail, yahoo, and hotmail. Sometime it works, sometimes it doesn't. The only good news is that the new Gmail app (coming soon) will be able to handle multiple accounts from Yahoo, Hotmail, and Exchange. So hopefully that will be a better app than Samsung's mail.
PS> If you set it to retrieve every X minutes it will work, but it will waste more battery than push.
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
volrus said:
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
Click to expand...
Click to collapse
Been using the new Gmail 5.0 app, it handles multiple accounts nicely. It doesn't use push, but checks every 15 mins. Overall I like it more than the Samsung email app, so I am using Gmail now. I deleted all the accounts from the Samsung app. I've also noticed an improvement in battery life (subjective).
I have the same issue
Hi all, it's been a LONG time since I've been over here. I recently got the Note 4 as a Christmas present from the wifey, she knows what I like. Probably helps that I've had every Note so it's a safe guess on her part. Yesterday I received the push update from AT&T which took it up to 4.4.4. Well, since that my push email works when it wants to. It will eventually push it but it could be anywhere between 15 minutes and 2 hours. This is unacceptable for me as I own a custom networking company that has jobs in all timezones and I need to get my emails immediately.
I have done all of the regular "troubleshooting" steps including wiping my phone and starting from scratch with nothing installed but the stock email. I even changed the SIM. All of the push/sync settings are enabled......ALL of them.
I would LOVE to use my Touchdown app which I basically keep on my phone now for the server search feature but don't use it for notifications because it doesn't show the email content on my Gear S. The only app I know of that shows that email content on the Gear S is the stock email app (PLEASE CORRECT ME IF I'M WRONG).
Has anybody found a resolution to this? I haven't rooted my phone since my Note 2 but before that I'd been hacking them since these threads at XDA were WinMo only. I'll gladly put a new ROM on if I can get my email working and pushed to my Gear S again. Does anybody have any recommendations that may save me some time poking around?
Thanks for listening to my long winded story. I've been told I write too much. Happy holidays!
use maildroid app.
I have no problems with my MS Exchange account pushing the new emails. I remember reading in the MS Exchange set up instructions that if you set it up as a POP rather than an Exchange account the calendar & task functions will be disabled. Knowing that an Exchange account can be set up as one or as a POP email account I would make certain you have it set up as an Exchange account and not a POP account. Not sure if that has anything to do with the push feature but I thought it would be worth mentioning.
My Exchange email through the Samsung email app works fine and push email works. It's worked on every Samsung phone I've had on every rom I've tried so I guess I'm of no help.
volrus said:
I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
Click to expand...
Click to collapse
Sprint Note 4/Exchange 2010
I have also been seeing inconsistent results with exchange push email as to the timing of received messages. I was also seeing the battery drain issues associated with exchange push. Although I noticed the battery drain was worse while using cellular data as opposed to wifi. I have only been using the samsung email app with stock NK2, with Hybrid X, and BobCat roms. Same results on all roms. I have repeatedly gone thru the steps of deleting phone thru webmail, delete account on phone after force stop of exchange and email apps and resetup, added account thru email app instead of thru accounts. If I saw it in a forum I tried it. I do primarily use wifi whenever possible. I did confirm it was only exchange push causing my issues as I could set to 15 minutes or manaual and not see the battery drains.
i also had a Nexus 6 along with other devices prior to this phone and push worked just fine.
So yesterday I took the plunge and loaded MailWise. My phone is now using push and is working great. As it has on other phones/devices I have had. Not seeing huge battery drain even on cellular data. Yes, it is possible to see data icon stop running constantly on cellular data after all with this phone. 6 hours off charger today and still at 90%. Prior I would have been pushing 60% range. Receiving email notifications on phone either prior to my desktop outlook or at the same time. Which is normal. Specifically tested by sending messages to my exchange account using gmail and yahoo while having desktop outlook open and running.
I did notice thru webmail that my device now shows up as Android instead of SAMSUNGN910P
Hope this can help others

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