[Q] will sprint replace phone for the screen wobble - Epic 4G General

my screen wobbles a little bit...i know it happens over time, but i havnt had it long. will sprint replace my phone?

andrewt328 said:
my screen wobbles a little bit...i know it happens over time, but i havnt had it long. will sprint replace my phone?
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I'm wondering the same thing. I read that sprint has a 30 day satisfaction gaurantee and that you can exchange or return and it will only cost you a $30 restocking fee.

It's actually a $35 restocking fee, but if its a hardware issue, have it looked at by a repair center first.
Sent from my Samsung Epic 4G

If you're unhappy, they'll definitely replace the device for you, and the restocking fee is if nothing is "wrong" with the phone. Most places will be happy to waive the restocking fee for the wobble, if it's bad enough.

Yeah...mine's begun to wobble while closed as well. It's as if there's a small fulcrum running the length behind the screen so if you lightly push on either side (longways), it see-saws.
Think I'll be going back for my third device.

i've had mine since launch day. don't all units have this issue? i thought it was just the way it was built...

I would have to say that all units do not have this issue. My screen has no wobble whatsoever, and slides what I perceive to be perfectly. I've also had mine since launch day. I also hardly slide mine open. Having come from the HTC Hero, its just more natural for me to use the screen and swype. I probably should have opted for the Evo, but I really wanted the AllShare and native swype.
Sent from my Samsung Epic 4G

ksweat2292 said:
i've had mine since launch day. don't all units have this issue? i thought it was just the way it was built...
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No, we've got two in my house. My wife's is rock solid and mine wobbles both open and closed. The wobble while closed is actually worse than while opened on mine. It's bad enough that if I'm working with the screen closed and I press the bottom left hand corner of the screen, the screen half of the phone makes and audible smack against the keyboard half. Needless to say, mine is going back today.

Radioshack replaced mine for loose screen glass they were great about it to!
Sent from P3X231

othan1 said:
Yeah...mine's begun to wobble while closed as well. It's as if there's a small fulcrum running the length behind the screen so if you lightly push on either side (longways), it see-saws.
Think I'll be going back for my third device.
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Mine does the same thing but the service center I took it to refused to replace it. I stuck a screen protector on the back of the screen half of the phone. Seems to help out.

my wifes did the wobble but she put a case on it and its solid now. personally i wouldn't worry about it, any slider is going to loosen up over time.
but if you don't like it, definately have it replaced. of course you run the chance of getting a worse one.

Just a quick update. I exchanged my epic this morning because of the screen wobble and they didn't make me pay the restocking fee. YMMV. It helped that the wobble on my phone was noticeably worse than their in store demo unit.

Yes, we will. But before a service center can swap it you have to have it for 30 days, before that its on the retailer whom you purchased it from. Personally mine has wobble..but it doesn't bother me much and i plan on experimenting with the touchstone after my 30 days are up and ultimately swappin it out

Related

Cracked Screen

I just thought I'd share the story of how my Nexus One became a 576 dollar(CA Tax) brick. I went hiking up in the Angeles Forest to go Bungee jumping on Saturday. It was a 5 mile hike, but not a too terribly hard one. I put my Nexus One in my bag and didn't think about it. When we got to the Bridge to Nowhere, the Bungee location, I took my Nexus One out of my bag to take some photos and video. I hit the power button and nothing happened. I knew my battery couldn't be dead. I took off my sunglasses and noticed spider cracks all over the screen originating from the bottom left of the screen.
It sucks, and I have no idea how it happened. I never took my bag off my back, I never hit anything. It is very depressing. I'm trying to email the google store support to see if i can get it refurbished or something so i don't have to buy a new one for full price. The screen displays nothing, but still responds to touch. I can feel when i hit the area that unlocked it the vibrating feedback. I doubt there are any AMOLED screens out there, or a way to easily replace it myself. Let's hope google can fix it somehow for a price less than buying a new one. If not, well then I'm boned.
Wow, sorry dude. I hope Google can help you out on this matter. Maybe you did bump it somewhere without knowing?
Are you sure it wasn't pressure from contents of the pack itself?
senseless post, never mind me.
Bummer...let us know if you can get it replaced.
So I guess we can safely say this isn't the Gorilla glass as found on the Droid.
pics? and does the phone not even turn on? ive see dozes of iphone users with cracked screens still touching away at it uncontrollably lol
yeah cracked capacitive touch screens usually continue to work fine and the screen under them should not be effected unless it took a pretty darn good hit
sucks to have happened to you so soon but i will say that personally having known how easy it is to crack these types of screens i have always kept my G1 in my jean pocket with the screen facing my leg at all times.
i've dropped my G1 about 5 or 6 times in the past 1+ year and the back of my phone is in much worse shape than the front but still no cracked screen i do however have a half way broken back cover
crater said:
I just thought I'd share the story of how my Nexus One became a 576 dollar(CA Tax) brick. I went hiking up in the Angeles Forest to go Bungee jumping on Saturday. It was a 5 mile hike, but not a too terribly hard one. I put my Nexus One in my bag and didn't think about it. When we got to the Bridge to Nowhere, the Bungee location, I took my Nexus One out of my bag to take some photos and video. I hit the power button and nothing happened. I knew my battery couldn't be dead. I took off my sunglasses and noticed spider cracks all over the screen originating from the bottom left of the screen.
It sucks, and I have no idea how it happened. I never took my bag off my back, I never hit anything. It is very depressing. I'm trying to email the google store support to see if i can get it refurbished or something so i don't have to buy a new one for full price. The screen displays nothing, but still responds to touch. I can feel when i hit the area that unlocked it the vibrating feedback. I doubt there are any AMOLED screens out there, or a way to easily replace it myself. Let's hope google can fix it somehow for a price less than buying a new one. If not, well then I'm boned.
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If you have it on T-Mobile, there's a way to get it replaced via asurion insurance for a $130 deductible.. Since it's still within the first 14 days of owning the device, you could do that.
read this sticky on the nexus one forums: http://www.nexusoneforum.net/forum/...surion-insurance-now-available-nexus-one.html
Just add insurance and you're saved. Tell them you have a cracked screen, and you're golden =) (never tell asurion that you had your phone stolen.. you'll need a police report)
If you're on AT&T though, you may be screwed. However if that's the case, you can call HTC and they can probably repair it for a fee.
JareduPS said:
If you have it on T-Mobile, there's a way to get it replaced via asurion insurance for a $130 deductible.. Since it's still within the first 14 days of owning the device, you could do that.
read this sticky on the nexus one forums: http://www.nexusoneforum.net/forum/...surion-insurance-now-available-nexus-one.html
Just add insurance and you're saved. Tell them you have a cracked screen, and you're golden =) (never tell asurion that you had your phone stolen.. you'll need a police report)
If you're on AT&T though, you may be screwed. However if that's the case, you can call HTC and they can probably repair it for a fee.
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Thanks for the tip. I'll look into this! I'm on t-mobile, but i bought it unlocked. Lets hope it still works.
The phone still turns on, I see notification glows of the trackball. The buttons light up, I can even unlock the phone by sliding where i know the button is.. but the screen doesn't come on at all. it looks like it cracked at the bottom right and spider'd up most of the screen.
It was in a padded compartment of my bag, and it only had a few bottles of water(in an entirely different section of the bag) and my hoodie in it. I can't understand how it happened.
well it sure as hell didnt punch itself in the screen
Crazy, Ive had a couple close calls with my G1 and saw one of my friends G1s drop right in front of me and shatter at the movies but hers still worked just cracked everywhere. That really sucks.
crater said:
Thanks for the tip. I'll look into this! I'm on t-mobile, but i bought it unlocked. Lets hope it still works.
The phone still turns on, I see notification glows of the trackball. The buttons light up, I can even unlock the phone by sliding where i know the button is.. but the screen doesn't come on at all. it looks like it cracked at the bottom right and spider'd up most of the screen.
It was in a padded compartment of my bag, and it only had a few bottles of water(in an entirely different section of the bag) and my hoodie in it. I can't understand how it happened.
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From what I've read there's been a lot of different stories of whether or not asurion will cover the phone, but from what I can tell they do- and it's also listed on their phoneclaim.com site (though I don't recommend using it.. it's usually easier to call, I work for tmobile and customers that come in have tons of complaints from that)
To add insurance to the phone you may have to go into a retail store from what I read and show them a reciept from google that it was bought, and they'll add it to your account, so hopefully you can do that, heh. I'll keep a lookout for any new info and post it here, so keep us updated on the status ^^
Sounds like the water bottles may have hit it at an angle, there could have been a bump or something that caused the plastic lid of the bottle to become compressed against the phone, thus resulting in a pressure crack (which explains the spidering) Even if it's in the padded section, keep in mind that if you put enough pressure on a screen it'll crack, as everything has it's breaking point. For your next one nexus one (lol, 'nextus one') I'd probably recommend a hard-leather pouch for when you're going hiking so it doesn't happen again, and the soft-case for your pocket for less bulk
Once boxwave comes out with their anti-glare screen protectors, I'd suggest one of those as well to prevent the little nicks and such ^_^
Good luck!
JoshHart said:
Crazy, Ive had a couple close calls with my G1 and saw one of my friends G1s drop right in front of me and shatter at the movies but hers still worked just cracked everywhere. That really sucks.
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seems like it might be a downside of an OLED screen. I've seen several cracked G1's work fine, it does surprise me that the N1 won't display anything at all.. maybe the video cable came unplugged somehow. Hmm.
I called T-mo and she said they show it as a phone that can make a claim if you already had insurance on your account, but that she wasn't able to add it to a new Nexus One since t-mobile does not support or sell it. I tried to talk her into it repeatedly and she said it just wouldn't let her. I said thanks and politely hung up. I'm gonna try calling back again to get someone else in a bit.
OMG! That really bites! Was it really hot out? I really feel for you I paid full price for mine too. Thats why I'm looking for a hard case. Hope it works out for you.
Same problem - cracked screen on Nexus One
OK I was not hiking or anything - just hanging out with my Nexus One in my pocket. Pulled it out and the screen looked funny. By the next morning, all black. It wasn't until I looked closer in bright light that I noticed several cracks in the internal screen, coming from the edges.
I think this is going to be a big problem for this phone. I've dropped my G1 about 20 times over the past 15 months and it's fine. I've even dunked it in a glass of water, dried it out, and it's fine. I did nothing to my Nexus One and the screen (inside! with no external damage whatsoever) is cracked and now does not work. This is lousy manufacturing.
I put a call into HTC and they are supposed to be sending me a fedex label to send them the phone, but I didn't tell them the screen is cracked, I just said the screen doesn't work. So I am expecting them to tell me I'll have to pay to replace the screen. The warranty number for HTC is 888-617-1113. If you call them and get the price for replacing the screen, please post it here so I and others know what to expect.
Also, there is a company in Dallas called dr cell phone (google it) which can repair screens the same day they receive your phone, you can just ship it to them. It costs somewhere between $75 and $175 and they said they will repair the Nexus One (they do many other HTC phones). However they told me they are waiting on parts from HTC so it could be 1-2 weeks before they get parts.
Hope this helps - I'm in the same boat. Good luck.
I compare the Nexus screen to Heros. It feels like Nexus has a plastic screen?
JareduPS said:
If you have it on T-Mobile, there's a way to get it replaced via asurion insurance for a $130 deductible.. Since it's still within the first 14 days of owning the device, you could do that.
read this sticky on the nexus one forums: http://www.nexusoneforum.net/forum/...surion-insurance-now-available-nexus-one.html
Just add insurance and you're saved. Tell them you have a cracked screen, and you're golden =) (never tell asurion that you had your phone stolen.. you'll need a police report)
If you're on AT&T though, you may be screwed. However if that's the case, you can call HTC and they can probably repair it for a fee.
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Sorry, but if you try to do the insurance thing listed here, your claim will be denied. Asurion checks to see when you last used the IMEI number to place a call. They will see that you have been unable to place any calls since a certain date and added insurance after that date. They will know your device was damaged before you added the insurance and deny the claim. Since your touch screen still works, perhaps try holding the search button to initiate a call through voice dialing. If you can make a call after adding the insurance, you should be good.
Frito11 said:
sucks to have happened to you so soon but i will say that personally having known how easy it is to crack these types of screens i have always kept my G1 in my jean pocket with the screen facing my leg at all times.
i've dropped my G1 about 5 or 6 times in the past 1+ year and the back of my phone is in much worse shape than the front but still no cracked screen i do however have a half way broken back cover
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Same here. Always on the rear pocket, even when driving and its still in pristine shape (sold it yesterday, snif!). From your second assertion, looks like the G1's display is even stronger than the back (not as flexible, though).

The Destruction Of My First Evo - Whats Your Story

So,
Just for fun I thought I would share my story, of how I broke my first evo. I set my evo on the bumper of my car. Rearranged something in the the bed, and forgot my evo on the bumper. 20 minuets later I'm driving and looking for my phone. Well to make a long story short, the evo stayed on my bumper until I hit a speed bump in the parking lot of my apt. I drive all the way back home, and see it right next to the speed bump face down, screen shattered. The good news I have a tough case, and even though it was run over by a car, it still works! I would love to hear any other stories about evo destruction!
Dang. That's crazy that it still works even after being ran over, ha-ha.
I've only just dropped like crazy onto concrete, floors, etc, and it only has one tiny little crack by the search button and some dings.
jkinnison90 said:
Dang. That's crazy that it still works even after being ran over, ha-ha.
I've only just dropped like crazy onto concrete, floors, etc, and it only has one tiny little crack by the search button and some dings.
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Personally I'm pretty impressed with the durability of the phone. Extreme damage no phone can withstand, but I dropped it before out of the case and it holds up well to some of the older phones that I have dropped.
I dropped it by accident face first straight flat fall ON the face on my hardwood floor and not one single thing was damaged.
Edit: it was about a 4 foot drop.
Sent from my PC36100 using XDA App
I lost mine over the weekend while I was out of town. I didn't even know Sprint offered insurance.
Anyone know if they'll let me buy a replacement at the subsidized cost?
xp3nd4bl3 said:
I lost mine over the weekend while I was out of town. I didn't even know Sprint offered insurance.
Anyone know if they'll let me buy a replacement at the subsidized cost?
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They are so strict on that, they wont do it, why sell you one for 200 when they can get 500 from you. I'm surprised they didn't tell you about insurance, it's a huge money maker for them. They want you to have insurance. It sucks losing a phone
xp3nd4bl3 said:
I lost mine over the weekend while I was out of town. I didn't even know Sprint offered insurance.
Anyone know if they'll let me buy a replacement at the subsidized cost?
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Mobile defense (when re-released) and lookout are your new friends..
Evo 1 had burning in screen.
Evo 2 shattered screen
Evo 3 stolen
Evo 4 dead pixels
Waiting on evo 5
Sent from my PC36100 using XDA App
xcodesterox said:
Evo 1 had burning in screen.
Evo 2 shattered screen
Evo 3 stolen
Evo 4 dead pixels
Waiting on evo 5
Sent from my PC36100 using XDA App
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Im assuming you only use the new phone for 1 day, because the wait times to receive a new phone is crazy. I waited a week and a half for my 2nd evo...and now this one has a crack on the back camera lens.
Your car has a bed!
Mine has held up really well. 5 months with no case or screen protector. My G1 did go through the laundry once, it still worked for a few days after too.
Sent from my PC36100 using XDA App
garyfunk said:
Your car has a bed!
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The Bed Of My Truck! But I suppose I could put a bed in it.
First one lasted five weeks, then went to sprint store. Second one lasted a month or so.. Next one took a week, and was stolen before I got home.. Damn fedex.. And a week later this evo, my eta from asurion is monday for lucky number five lol.
Sent from my PC36100 using XDA App
I'm on number 2. First one had the speaker stop working and the kickstand spring broke so the kick stand would flip in and it would fall over all of the time. I wasn't about to be responsible for it falling over and flying off the table so it was replaced.
This second one has been like two weeks and the kickstand spring is on the way to dying again. The kickstand squeaks - it slowly gets worse till the spring gives out. I'm sure the speaker will stop working on this one too.
With the luck I had with the first Touch Pro (12 of them in 10 months) I'm sure I'll be seeing the same crap here. I'm gentle to them, they just all fail terribly. I'm beginning to wonder why I bought another HTC phone after the Touch Pro and TP2 were so bad.
Asurion said 5-7 days for my replacement, and I got an email today saying it's been shipped and I'll have it tomorrow. Amazing...... What can I expect, a refurb piece of crap?
EVO #2 here, First one was fine except it had a cracked camera lens, Then i put it in my back pocket, almost sat down in the car and realized it was there. Pulled it out LCD was broken , Glass intact.
Second EVO - Perfect except for crack on power button. Not replacing it for that. And hopefully its my last one.
ShadowDrake said:
I'm on number 2. First one had the speaker stop working and the kickstand spring broke so the kick stand would flip in and it would fall over all of the time. I wasn't about to be responsible for it falling over and flying off the table so it was replaced.
This second one has been like two weeks and the kickstand spring is on the way to dying again. The kickstand squeaks - it slowly gets worse till the spring gives out. I'm sure the speaker will stop working on this one too.
With the luck I had with the first Touch Pro (12 of them in 10 months) I'm sure I'll be seeing the same crap here. I'm gentle to them, they just all fail terribly. I'm beginning to wonder why I bought another HTC phone after the Touch Pro and TP2 were so bad.
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12 in 10 months, I would think sprint would just cancel you. I replaced my diamond once and never had a problem with the refurbished one I got. Getting them to replace it took a couple trips to the sprint store though, 2nd trip they ordered my new one. They must know you by name there, probably keep a phone for you in a drawer.
Sent from my PC36100 using Tapatalk
bharris25 said:
They must know you by name there, probably keep a phone for you in a drawer.k
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LOLLOL
On my second one, it should arrive today. The assurion backorder thing is a joke. They said it would take 3-5 days, that was yesterday when i sent them the info. And fedex overnight is so damn fast. They must have a driver dedicated just to me.
In all honesty, the first one i got a big scratch on the glass, so i decided to buff it out with a whole bunch of different grits of sand paper and polish. Well i did a good job (i have done auto paint multiple times, it isn't much different) but the scratch was so deep i would have had to remove way too much glass to make it go away. So i bought a new digitizer off of ebay. Put it on, was very happy about everything and that very day I didn't have my jelly case on it because I had it off to put the new digitizer on and i dropped the SoB on the floor at work and the LCD went out. Digitizer didn't crack or anything though.
I told assurion I lost it in the trash compactor at work so that I could sell the digitizer and other parts to recoup some of the cost of the deductible and new digitizer though.
I will never remove my baby from it's case again.
My 1st evo the headphone port broke.
My 2nd evo was accidentally hit with a baseball bat.
3rd Evo is great.
DeMiNe0 said:
My 1st evo the headphone port broke.
My 2nd evo was accidentally hit with a baseball bat.
3rd Evo is great.
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So uh, did the 2nd one get hit with a baseball bat while in your pocket or something? Mouthing off to the wrong people?

Touchscreen problems!

Ok, so i picked up the Nexus S early today, and well I'm in LOVE with the dam phone. BUT i've been through 2 Nexus S's already: 1 because of a dead pixel right dead center of the screen, and the other because of real bad touch screen issues. The touch screen works, but it would become unresponsive frequently and randomly. It works fine then randomly stops responding to input. Took it back and got another 1; same touchscreen issues however not half as bad as the second nexus but still there. I didn't bother replacing for another as the store was about to close and didn't wanna bother but I will go back on sunday if the issues don't go away. Pressing the hardware keys seems to always fix the stalling issue so maybe it's software? idk but it's VERY annoying -_- Has anyone on here experienced these unfortunate issues?? Sound off below!
How did you even get a replacement one? I stood in line, was the fourth person at my best buy and almost didn't get one. I was the last person. They had a total of 4 phones. Every BB in my area for that matter (orange county, ca). I have a ring shaped "watermark" in my screen and I need to get it replaced. Other than that I love this thing. The plastic is not as scratch prone as the vibrant by the way. Also, crazy that this phone was literally manufactured one week ago and got shipped to best buy. That's a crazy turn over time. No wonder they only had 4 at launch.
My screen seems to sometimes not respond very well either, but it doesnt bother me enoigh to exchange.
Jayrod1980 said:
How did you even get a replacement one? I stood in line, was the fourth person at my best buy and almost didn't get one. I was the last person. They had a total of 4 phones. Every BB in my area for that matter (orange county, ca). I have a ring shaped "watermark" in my screen and I need to get it replaced. Other than that I love this thing. The plastic is not as scratch prone as the vibrant by the way. Also, crazy that this phone was literally manufactured one week ago and got shipped to best buy. That's a crazy turn over time. No wonder they only had 4 at launch.
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You can still get replacements. Just go back. Best Buy does 30 day returns/exchanges. It's free if it's defective.
Anderdroid said:
You can still get replacements. Just go back. Best Buy does 30 day returns/exchanges. It's free if it's defective.
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Or if you got the Black Tie protection you can go in after 30 days, plus it covers accidental handling damage. SOLD.
Is the unresponsiveness caused by lag, like, if you press an icon, does it launch moments later? Because this is a problem that plagues the Vibrant. Gingerbread not living up to what it says it is?
Not sure which would be worse... an issue with Gingerbread lag or with the touch screen not registering.
Jayrod1980 said:
How did you even get a replacement one? I stood in line, was the fourth person at my best buy and almost didn't get one. I was the last person. They had a total of 4 phones. Every BB in my area for that matter (orange county, ca). I have a ring shaped "watermark" in my screen and I need to get it replaced. Other than that I love this thing. The plastic is not as scratch prone as the vibrant by the way. Also, crazy that this phone was literally manufactured one week ago and got shipped to best buy. That's a crazy turn over time. No wonder they only had 4 at launch.
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BB's that don't normally carry and sell Tmobile are limited to 4 phones (my understanding) BB's like the one I went to in my area which sell tmobile had about 80 in stock which they didn't even sell thru half my guess. I was real cool with the staff they just exchanged no problem
onthecouchagain said:
Is the unresponsiveness caused by lag, like, if you press an icon, does it launch moments later? Because this is a problem that plagues the Vibrant. Gingerbread not living up to what it says it is?
Not sure which would be worse... an issue with Gingerbread lag or with the touch screen not registering.
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Click to collapse
NO this isn't lag in gingerbread lol.. This phone FLIESSSS out of the box. its the touchscreen. It becomes unresponsive when i tap anything or swipe. I barely have that issue in this phone than on the last one, but when it happens it's extremely annoying.
same issue here. i can't even unlock the screen now.
My NS is easily the most responsive Android phone I've ever used. Sucks you guys got duds. Luckily if something happens, apparently no one bought them here...
This is also sometimes happen on my HTC Desire. If it does not happen so often, then I think it is OK.
I also found that our finger might contribute with this problem. Too dry or too cold, for example. When that happen, I rub my finger and it works.
gogol said:
This is also sometimes happen on my HTC Desire. If it does not happen so often, then I think it is OK.
I also found that our finger might contribute with this problem. Too dry or too cold, for example. When that happen, I rub my finger and it works.
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well, being as this never happened to me on either of the 2 vibrants and nexus one I owned prior to this phone, it tends to really bug the hell out of me.
Extremely responsive here. As responsive as my Vibrant & G2, if not better.
My fingers are perpetually cold, and I'm fine. Lemme walk outside, its below zero here. Update in a minute.
AdamHart612 said:
My fingers are perpetually cold, and I'm fine. Lemme walk outside, its below zero here. Update in a minute.
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Screen actually feels more responsive, but that might be attributable to the fact that I cant actually feel my fingers.
Someone needs to give it the old couch test:
http://www.youtube.com/watch?v=nTs52PSTuU8&feature=player_embedded
MikeyMike01 said:
Someone needs to give it the old couch test:
http://www.youtube.com/watch?v=nTs52PSTuU8&feature=player_embedded
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I will do that. Early Incredibles and Evos had screen issues where they didnt respond without being "grounded." Quotes because a software update fixed it.
I'm on a couch right now if it matters.
Sent from my Nexus S
Yeah I'm huddling in a corner against the brutal MN cold...o wait....no Im watchin King of the Hill in my hot as hell (damn GF) house. My NS works just fine grounded or not. Responsive as hell.
the issue seems to happen very very little now. I might just keep it. If by sunday it doesn't continue i won't bother takin it back. But man, the last phone I had was unbearable. Literally happened every minute

Ballad of the G2 ran over by a van...

As you can tell from my title, the face buttons on my g2 isn't working. Let me give you some back ground information about it. It is my sister's g2. She didn't have insurance on it for whatever reason, fell out of her pocket, and got ran over by a 15 passenger van. I took it apart, replaced the screen, and gave it back to her, with everything functional. Couple weeks later she apparently dropped it "just right" cause the screen stopped working again. (fyi, my sister is REALLY bad with electronics...) She decided she's going to get a mt4g so she gave the g2 to me. I replace the screen again, and do the spring mod for the hinge. Everything goes well, boot it up and such. But alas, the face keys don't work. Pulled the battery, did factory reset, neither of these worked. So does anyone have any ideas or clues on what to do?
Wow it got ran over by a van and your g2 is still some what intact? That's crazy... Well I bet you need to replace some components of the soft keys since they might be damaged
Sent from my HTC Vision using XDA Premium App
lainvalenajr said:
Wow it got ran over by a van and your g2 is still some what intact? That's crazy... Well I bet you need to replace some components of the soft keys since they might be damaged
Sent from my HTC Vision using XDA Premium App
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When I replaced the screen the first time after it got ran over, the soft keys still worked flawlessly. Was only after my sister dropped it and broke the screen again, that apparently they don't work.
That is insanity that this damn thing got run over by a van and somehow still manages to function. Go HTC your hardware is pretty fantastic despite its flaws.
you can use key tracker to see if the system is registering any kind of key press, and button remapper to reassign the functions you need to the volume up/down and camera buttons or trackpad center until you figure out something better.
Hope this helps.
Thanks ill dawg. The key tracker showed me that its not registering any thing from the home keys, as much as I suspected. I noticed at the bottomish of the screen there is a dead area on the touch screen, so the digitizer must of gotten ruined too, so I have to replace that next. The button remapper does provide an adequate work around for now though.
I think the regular phone speaker got messed up as well, though I'm not sure on that, could of been like that all along, but appears to be damage on the metal "screen" area that protects it, so I'll probably replace that too.
So, while I'm already that far into the phone again (hopefully for the last time), are there any other hardware tweaks I should do for my phone? I have already done the hinge spring mod.
FYI the van that ran over this phone is a 2009 Ford E series van with a large wheel chair lift in the back. The stock weight is almost 5000 pounds, no idea how much the lift adds to it, nor the people inside. So one can only imagine the forces put onto this phone, and the only thing that seemed to have broke was the screen/digitizer and speaker...damn I love htc
Rubic13 said:
Thanks ill dawg. The key tracker showed me that its not registering any thing from the home keys, as much as I suspected. I noticed at the bottomish of the screen there is a dead area on the touch screen, so the digitizer must of gotten ruined too, so I have to replace that next. The button remapper does provide an adequate work around for now though.
I think the regular phone speaker got messed up as well, though I'm not sure on that, could of been like that all along, but appears to be damage on the metal "screen" area that protects it, so I'll probably replace that too.
So, while I'm already that far into the phone again (hopefully for the last time), are there any other hardware tweaks I should do for my phone? I have already done the hinge spring mod.
FYI the van that ran over this phone is a 2009 Ford E series van with a large wheel chair lift in the back. The stock weight is almost 5000 pounds, no idea how much the lift adds to it, nor the people inside. So one can only imagine the forces put onto this phone, and the only thing that seemed to have broke was the screen/digitizer and speaker...damn I love htc
Click to expand...
Click to collapse
I'm not surprised the G2 has taken this amount of damage. The HTC Evo is known to stop bullets and still work flawlessly.
wow...what a tank of a phone.
btw, i'm curious how much do the screen replacements cost? is it really worthwhile to replace it as opposed to getting a new phone?
imdando said:
btw, i'm curious how much do the screen replacements cost? is it really worthwhile to replace it as opposed to getting a new phone?
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Click to collapse
I bought it off of repairs universe, probably can be found cheaper but meh, was lazy. Screen costs 50, then 5 bucks for T5 Torx screwdriver, then 5 or so for shipping I believe. So your looking at 60 bucks, compared to the 120-160 it was for insurance to replace it(least thats what it cost me when i wrecked my g1). You also need a smallish phillips screwdriver as well, but I had a whole assortment of those already so no idea what it'll run you for that.
The digitizer runs for 65 bucks on repairuniverse, but found an amazon listing for 30 bucks, so figure I'll give that a try.
All said I'll be about 100 bucks into the phone. So cheaper than insurance, and also I feel now that if anything goes wrong with the hardware, I know the innards well enough that I can fix or replace just about anything.
imdando said:
wow...what a tank of a phone.
btw, i'm curious how much do the screen replacements cost? is it really worthwhile to replace it as opposed to getting a new phone?
Click to expand...
Click to collapse
According to source Repairs-Universe the screen and digitizer cost $49.99 and $64.99 respectively.
I suppose to answer your last question it would depend on how handy with a set of wrenches the end user is. I have no idea if "run over by a van" is a legitimate insurance claim, but I know that I would certainly love my phone a lot more if I ripped it apart and put a new screen in. Being able to tell some random bar-jack, "Why yes, my telephone did get run over by a van and all I had to do was replace the screen" is pretty good word of mouth advertising for HTC.
Edit: beaten like a two handed chimpanzee going for a banana
astriaos said:
I have no idea if "run over by a van" is a legitimate insurance claim,
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Click to collapse
Insurance covers any damage or loss. I could tell them I paid a hooker to pee on me while I played the picolo into my phone and the urine ruined my phone. Approved. Unless you have a picolo exemption on your policy. Then you're ****ed.
Sent from my HTC Glacier using XDA App
well final update. In total I replaced the lcd screen, touch screen, and ear piece speaker, and works 100% now. I did go ahead and do the spring mod and got the bigger capacity batteries from amazon. So yeah other than a few scuffs and such, it is impossible to tell that it was ran over by a 3 tonn vehicle.
It may be overused, but:
It's not a bug. It's a feature.
klaas4 said:
It may be overused, but:
It's not a bug. It's a feature.
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Click to collapse
Forgive me, but what are you even talking about? What is a feature?

Is it safe to buy a nexus 7 yet ?

I had one with screen raise ... otherwise great. I don't want the hassle of endless refund cycles.
So, for new (or recent) orders from the Play store which I am assuming is the fastest clearing channel... do they still have the screen lift problem.
i.e. has the hardware been rev'd yet ? Anyone with a recent delivery know....
I just got my replacement today. I don't want to speak too soon but it's been out of the box for about 2 hrs and hey it looks fine right now. I'm gonna charge it and use it a little and see if anything pops up so to say and I'll update later tonight.
Edit: I wish there was a way to tell the hardware revision if there is one at all. I might crack these both open before I send my other one back and see if I can spot any differences.
I don't consider the screen lift an issue so I would have to say you have been good since day one. Other than that I haven't heard anything on "New batches" being released.
miketoasty said:
I don't consider the screen lift an issue so I would have to say you have been good since day one. Other than that I haven't heard anything on "New batches" being released.
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Click to collapse
Not sure how its NOT and issue. Considering if the screen lifts to much the tablet wont work correctly. That being said I have got my replacement and I have a feeling its going to do the same thing. If you look down the sides of the tablet you will notice where the glass doesnt connect to the case. Thats where the screen is going to lift and the way this one looks its going to be just a matter of time before the screen lifts.
TokesKB said:
Not sure how its NOT and issue. Considering if the screen lifts to much the tablet wont work correctly. That being said I have got my replacement and I have a feeling its going to do the same thing. If you look down the sides of the tablet you will notice where the glass doesnt connect to the case. Thats where the screen is going to lift and the way this one looks its going to be just a matter of time before the screen lifts.
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Click to collapse
I have had the screen lift since day one and have no issues since. Don't understand how a slim screen lift is going to bork the device.
Got my second unit Wednesday. It has screen lift as well.
I would definitely advise against buying retail, but I think Google can be trusted. I'm just going to hold onto this defective one for a month or two. Then I'll ask for a replacement.
No regrets, although I was pretty miffed about opening a new one with the same flaw when it happened.
miketoasty said:
I have had the screen lift since day one and have no issues since. Don't understand how a slim screen lift is going to bork the device.
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Click to collapse
Did I say it would bork the device....no. If you want to use it with the screen lift good for you.
Mine has a tiny irrelevant bulge...should I return it guys oh noes it isn't perfect ;(
Sent from my Nexus 7 using xda app-developers app
Guys... we are getting off topic. The question is not whether the screen lift is an issue to some (and not others).. but when will the hardware be rev'd so that the screen is flat.
a) Never (not considered an issue).
b) Soon - but still not yet shipping.
c) New ones are now coming in with flush screens.
Not gonna make this a poll.
Just want to know if those who have taken recent delivery have got flush screens....
tribestros said:
Mine has a tiny irrelevant bulge...should I return it guys oh noes it isn't perfect ;(
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
i got a cherry 87 buick I would like to sell you
Maybe your right, my touchscreen stopped working after use and the screen lift. I guess I should have kept it
I bought mine retail from Office Depot on 7/17 and haven't had a single problem with it.
In the UK I'm waiting until they physically have them in the stores. Right now it tends to be buy online and pick up in store a couple of days later. I got one last Friday from Tesco Direct and it had the screen-lift (this IS a fault) so took it straight back. I'd rather be taking back and getting a replacement straight away rather than waiting 2-3 days...or 10 days and counting with the crappy service offered by Google
charco83 said:
In the UK I'm waiting until they physically have them in the stores. Right now it tends to be buy online and pick up in store a couple of days later. I got one last Friday from Tesco Direct and it had the screen-lift (this IS a fault) so took it straight back. I'd rather be taking back and getting a replacement straight away rather than waiting 2-3 days...or 10 days and counting with the crappy service offered by Google
Click to expand...
Click to collapse
Careful with buying in store. It may not be considered a fault (for the reasons expressed elsewhere in this thread) and if you do not have UK DSR law then you may not be able (allowed) to make a return. I wouldn't fancy my chances in CPW or Currys of doing a return if the device is functioning (but just not quite flush).
Most UK retailers allow you to return for simply not liking the product. In Tesco the guy told me it didn't matter if it was faulty as it was within their X days return. They'll be selling them in store in a couple of weeks apparently.
tribestos, fail to see how OCD relates to finding a fault on a piece of hardware. It's not like people are obsessively looking for faults. The screen isn't supposed to lift but it does. That's a design flaw.
So somebody must be taking the hit for all the returns... is it the retailer or do they just return the units back to the manufacturer and not pay for the duff ones ?
deaglecat said:
Guys... we are getting off topic. The question is not whether the screen lift is an issue to some (and not others).. but when will the hardware be rev'd so that the screen is flat.
a) Never (not considered an issue).
b) Soon - but still not yet shipping.
c) New ones are now coming in with flush screens.
Not gonna make this a poll.
Just want to know if those who have taken recent delivery have got flush screens....
Click to expand...
Click to collapse
The replacement 7s poll has gotten sunnier, although people are voting prematurely. Also, it's not public, but I don't think many would tamper with it.
Although I have not seen a unit without this defect, there are at least a few posters there who should know exactly what to look for and haven't found any separation in their replacement whatsoever. That's a good sign, and that poll was pretty ugly last Wednesday, so the vast majority of respondents since then have been ticking perfect.
As for when this flaw will be officially dealt with, probably never. But don't hold that against Google. They can make right by rooting out the manufacturing flaw and dealing with unsatisfied customers on an individual basis. No need for any headlines.
Got my first Nexus 7 on the 17th. I was somewhat unhappy with how washed out the colors were. Also when I play a video the screen gets even more washed out for a short period of time. Generally just looks unsatisfactory. Also I have a row of pixels that sometimes flickers.
On the 24th I got my replacement Nexus 7. It was also washed out looking, had the same video playback issue. And the glass was raise on the left side if I held it there the screen would distort slightly.
I called Google today to get a feel on if I should try a second replacement or get a refund. The lady at Google said that Google has the new batch in now and says it has fixed the issues the first batch had with raised glass, pixel issues, and color quality.
So I'm doing a second RMA now. She's even letting me RMA the second device while I still have my first device (was worried I'd need to send that back before starting the second RMA).
Ravynmagi said:
Got my first Nexus 7 on the 17th. I was somewhat unhappy with how washed out the colors were. Also when I play a video the screen gets even more washed out for a short period of time. Generally just looks unsatisfactory. Also I have a row of pixels that sometimes flickers.
On the 24th I got my replacement Nexus 7. It was also washed out looking, had the same video playback issue. And the glass was raise on the left side if I held it there the screen would distort slightly.
I called Google today to get a feel on if I should try a second replacement or get a refund. The lady at Google said that Google has the new batch in now and says it has fixed the issues the first batch had with raised glass, pixel issues, and color quality.
So I'm doing a second RMA now. She's even letting me RMA the second device while I still have my first device (was worried I'd need to send that back before starting the second RMA).
Click to expand...
Click to collapse
Wow that is brilliant news... assuming that the CS adviser was being honest.
tribestros said:
Mine has a tiny irrelevant bulge...should I return it guys oh noes it isn't perfect ;(
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
You have that choice. But when I spend my money on something I expect it to be built w/o flaws. Hope the glass dont fall out on you when the screws get to lose! Oh you wont care tho it will still be irrelevant right?
deaglecat said:
Wow that is brilliant news... assuming that the CS adviser was being honest.
Click to expand...
Click to collapse
Yeah, I hope she wasn't blowing smoke up my butt. That happens too. But I figure with the 16GB Nexus 7 suddenly returning to the Play store and the CS telling me this, it's hopefully correct.

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