Database Users

Stuck on FASTBOOT

Hi All,
I've been given a HTC Magic to repair for a friend. Whenever you turn the phone on, you only get the FASTBOOT screen (as if you were holding down back & power).
I've considered a faulty back button, but pressing the button, it still clicks so isn't obviously stuck. Unless the switch has failed short-circuit, but that seems unlikely.
For reference, FASTBOOT shows:
SAPPHIRE PVT 32a SHIP S-ON H
HBOOT-1.76.0007
CPLD-12
RADIO-6.35.07.29
AUG 4 2009, 19:43:30
Factory reset didn't make any difference.
The phone was bought in Singapore, so the only ROM i've successfully loaded is RUU_Sapphire_HTC_Asia_WWE_3.03.707.5_R_SG_release_signed_NoDriver.
Once loaded, the phone resets and goes into Android fine. However if I reset, it returns to FASTBOOT.
Next, I've looked at loading a new SPL, to see if there is a fault in there. As the one on here is a perfected one, I've gone through the process of making a goldcard on both a 2GB Sandisk and 2GB Kingston memory cards. Following all the instructions to the letter, they are made, put them in the phone, try and load a new SAPPIMG.zip. It starts loading, then I get "Main Version is Older! Update Fail! Do you want to reboot device?".
Now I'm assuming that my goldcard isn't working.
So my questions are:
- Do I need to continue trying to make a working goldcard?
- Is there another obvious fault?
Thanks for any help in advance.

Did anyone happen to spot this? Would love to hear some thoughts....

The goldcard only fools the SPL into flashing a RUU made for another variant of the phone, but not an older version than the one you have. Try flashing a custom recovery with FlashRec and flash a different SPL from there.
Anyway, my money's on a hardware fault.

keinengel said:
The goldcard only fools the SPL into flashing a RUU made for another variant of the phone, but not an older version than the one you have. Try flashing a custom recovery with FlashRec and flash a different SPL from there.
Anyway, my money's on a hardware fault.
Click to expand...
Click to collapse
Hi all
I have same problem like in the first post,
and when i try to flash with goldcard, i always get customer ID error.
hope to get any solution
best regards
MAK

Customer ID error means your goldcard isn't working. Redo it.

keinengel said:
Customer ID error means your goldcard isn't working. Redo it.
Click to expand...
Click to collapse
hi
same goldcard work with other magics and phone card socket is ok

[HELP!] Need some major help! MYtouch 1.2

Well my phone has no recovery installed, nor does it have a system/OS.
I have the Hboot 1.33.2010 flashed using the goldcard method. Now having that installed I should be able to flash radios spls, etc.....but I can't. I always get (Remote: Signature Verify Fail).
I can also flash back to the original ROM with sappimg, but It flashes everything...but the system and it hangs there forever.
My question is, how can I get my phone working again either with the stock rom, or another with only Goldcard, and Fastboot availble?
P.s. My phone reads
SAPPHIRE UNKNOWN 32A ENG S-ON H
HBOOT-1.33.2010 (SAPP31000)
CPID 13
RADIO-3.22.20.17

It's bricked like mine is, you must have flashed the wrong radio to it. :-(

Well I do believe I might have made some progress!! I was able to reflash the stock radio, spl, and all the jazz. However when it does to update/unzipping the system, it just hangs I even let it sit there for 20 mins.
So basically I have the stock radio and spl, but no recovery and no OS Installed..... what can I do from here?

Mine is still under warranty, I send it to T-MOBILE.
Let's see if they fix it or they reject it once they see the HTC logo on the splash screen when it boots.

[Q] Htc Magic 32A Semi-Bricked

I did a mistake and now im asking for advice because i dont want to brick it for good.
This is all i can see on my device after i tried to run the RUU update to 2.1 with sense
If i try to run again the RUU it says ERROR [170]: USB CONNECTION ERROR
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0010 (SAPP10000)
CPLD-12
RADIO-3.22.20.17
Jan 14 2010,00:14:58
RUU
What can i do to bring him back alive ?
Big thx , Gabi.

First you must flash custom recovery,and then enter it and flash ENG SPL like 1.33.2010, and then you must download eyegor's radio switcher and flash all new and then install new rom

thx for the fast answer
This is my first time , but i still don't know the steps , i am very confused.
I have read about similar situations where goldcard was needed or a RUU solved the problem
If a RUU can solve my problem too it will be great.

Do you have Windows 7 or vista? I think i had same problem i did it on WinXP,which phone do you have Rogers Magic or something else?

I have windows 7 , i found a thread with a similar problem
now i`m trying to do a goldcard but i`m not pretty shure what to do with this after i am done, i just fallow the steps there
I have found 6-7 diferent RUU but only one can actualy see the phone and that is the RUU that actualy did this to my magic , the RUU update stops at the signature ,so with different os i may have a chance?

Here is the thing you can download only 1 RUU from htc site, you must go to country you are from select the right HTC magic i think you are using Rogers magic and then you must enter you S/N there and then you can download it. And install it on winxp. I must ask you something which android do you have 1.5 or 1.6?

I have obtained my htc RUU from my country site but when i try to apply it can't find my device sadly, i think is like you said only works in xp i will try today.
Now i have a goldcard but i dont realy know what to do with him , how can i use it to restore my phone.
Android 2.2 froyo with CyanogenMod 6 was , i was trying to make it to oficial 2.1 with sense

First of all you cant do RUU when you have CM6 it will brick your phone totaly, you must downgrade you phone to original Rogers 1.5 you should batter install some custom made Android made of rogers i created my own,be carefull very carefull.

So in my case is total brick?
How can i downgrade? and witch custom android?

If you want Rogees 2.1 android you just need to change spl (which i can give you,can you enter recovery?and which do you have),second thing is to use eyegor's radio switcher and just press flash new button via fastboot,and the restar to recovery again adn install rogers stock rom with root(which is like original only with root).and i must ask eyegor something so be patient

I can only enter in Fastboot , that is the problem the phone don't allow me to enter in recovery mode.
In my case a goldcard is useful? because i did one following a guide but i don't know how to use it stupid me

I never did goldcard but i know this that you must follow those instructuions if you made a good goldcard you must flash the right eng spl which is 1.33.2010 and if you do that right it will unbrick,and you must then install Custom recovery it is RA's 1.7.0H. When you finish that download eyegore's radio switcher and enter fastboot again and flash new option if do that right then you can boot to recovery and install ROM
http://forum.xda-developers.com/showthread.php?t=778083
http://forum.xda-developers.com/showthread.php?t=677045
And in fastboot you must have same specs like mine

Gabelu23 said:
I did a mistake and now im asking for advice because i dont want to brick it for good.
This is all i can see on my device after i tried to run the RUU update to 2.1 with sense
If i try to run again the RUU it says ERROR [170]: USB CONNECTION ERROR
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0010 (SAPP10000)
CPLD-12
RADIO-3.22.20.17
Jan 14 2010,00:14:58
RUU
What can i do to bring him back alive ?
Big thx , Gabi.
Click to expand...
Click to collapse
1) The reason you don't get connection to the RUUs is because you are in fastboot mode.
RUU needs adb connection mode
2) You have the wrong spl/radio combo. That's why you cannot boot your device to any system. To fix this you have to change the spl to 1.33.20xx version, where the xx can be 05, 09 or 10.
3) Following the logic from option 2 you have a problem!
The spl you have now is a perfected one, meaning you can't do anything with it. So changing only the spl is not possible (as fare as i know :0)
4) Following the logic from option 3 you have to use a goldcard and flash a sappimg.zip or sappimg.nbh.
Both will try to overwrite ALL data on the nand and restore the device to a state where you again have some control over it.
The solution)
You have to make a goldcard and use a combitable sappimg.zip/nbh.
Try this one:
http://rapidshare.com/files/421772202/SAPPIMG.nbh
Put the file on the root of the goldcard. Reboot into hboot or fastboot... let it work... when done restart and post the result here :0)
PS: Give thx to WoblyGoblin because he convinced me to help you out.

Looks like my card is not good for goldcard , i will try tomorrow again with a different card.
PS: BIG thx to both of you for you`r help!

I'm pretty sure your hosed. Once you run an RUU and it fails your stuck with RUU USB until a RUU is ran properly. Which wont happen in your case.
Sent using Tapatalk.

Why wont work in my case?
I think what mumilover told me can be a solution, i must try.

Any progress yet???

Gabelu23 said:
I can only enter in Fastboot , that is the problem the phone don't allow me to enter in recovery mode.
In my case a goldcard is useful? because i did one following a guide but i don't know how to use it stupid me
Click to expand...
Click to collapse
if you have a goldcard, put in your device and flash with RUU rom.
if you didn't have a goldcard, download your original rom from HTC website and flash it
if you have non branded device, choose unbranded rom.
but if you have branded device, choose your branded rom.
i was semi brick (stuck in RUU mode) my device twice, and this solution working well for me

Really need some help, stuck at RUU USB screen.

UPDATED!!!------------------------------------------------------------------------------------------------------------------------------
So I now have HBOOT!!! yay I missed those skateboarding androids
I want to be very careful from here on, so with hboot working is there anything I can do to get my phone back?
how I got hboot back:
I took the rom file out of a Australian RUU
replaced the radio with the one I currently have 3.22.20.17
replaced the hboot with a compatible one ( or so I thought )
and ran the mod'd RUU, which allowed it to get past the radio installation and instal new hboot
I am of course still semi bricked as I get a boot-loop ( sits at HTC magic screen for a few minutes than reboots )
and I still dont have access to recovery
I am still unrooted
and I still have a mismatched hboot/radio ( lol I ment to flash 1.33.0010H but I ended up flashing 1.76.0010H ) DOH!
so here I am with:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0010 (sapp50000)
CPLD-12
RADIO-3.22.20.17
jan 14 2010, 00:14:58
------------------------------------------------------------------------------------------------------------------------------------------
So I think I may have bricked my magic
from everything I've read, I cant seem to find a working fix for my problem.
I was originally on CM6 and decided I wanted a sense rom so I installed sfm 1.0
http://forum.xda-developers.com/showthread.php?t=1025330
after running it for a bit I realized I couldn't get data access and found out I didn't upgrade my radio to 6.35.16.19
I also discovered for some reason I lost root.
I did something stupid without researching I went to the tutorial I used to originally root my phone.
http://greatbigdog01.wordpress.com/2010/07/12/new-shorter-rogers-magicmagic-rooting-guide/
at step 4 while installing the RUU it got stuck installing the radio and sat at 36% so like an idiot I pulled the battery.
now I am at a RUU USB screen
there is a picture of a microchip with a red x through it at the bottom
I have no recovery
I can run fastboot
I can only run adb shell after using "fastboot oem boot" which loads SFM 1.0
Every RUU Ive tried stalls installing the radio
everything I've tried to get root back fails
everything Ive tried to get recovery fails
any help on this would be immensely appreciated
Thanks
Dan
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0008 (SAPP50000)
CPLD-2
RADIO-3.22.20.17
Nov 3 2009, 15:56:29

This may just totally frag my phone but I was wondering if this might work.
I've read a few posts of people fixing there 32b that was flashed using a 32a rom by flashing another 32a rom ( usually the Arabic one for some reason ) which gets them up and running to switch back over to 32b
would flashing a 32b rom just be a very very bad idea?
also I have access to another magic, could I use that in anyway to get me going.
just spit-balling ideas, dont really know enough to proceed without some advice.

Wow!! If Ive stumped the genius's here, I must really be screwed...

I tried a séance, and a little bit of black magik, in hopes of bring my phone back to life, unfortunately it didn't work.
any other idea's?

I'm pretty sure I can correct your issue with JTAG. PM me if you are interested in this as well as any others that see this.

Some new progress, read original post for update.
I tried something totally crazy without knowing what it would do, but it got me hboot back....lol
Just need to know where to go from here!
Thanks
Dan

Fastboot FAILED... (remote: not allowed) problem!!

Hello everyone!
I need help with my phone ASAP. I recently tried to get Ginger Yoshi 1.5 on my phone but I needed to change my Spl and radio to 1.33.2010 and 3.22.20.17. I managed to change them both but that's when everything started going bad. When I changed them my phone went from 32A to 32B, at that moment I thought something had went wrong so I flashed back my Spl to what I think it was the stock Spl 1.33.0013. After that it went back to 32A but the radio remained 3.22.20.17. I havent changed it back or anything because now my phone is kinda bricked. I only have access to fastboot\hboot screen, but when I try to flash something it wont let me saying "FAILED (remote: not allowed)". If I try to update Hboot mode it says "Model ID incorrect! Update Fail!".
I have been searching for a solution but I haven't seen anybody else with my spl and radio combination. I'm starting to give up hope on my phone . I don't know what to do anymore. I need some help.
Yes, I'm a newbie at this. I think this is my third time changing a ROM.
Thanks in advanced for any help and/or advice!
SAPPHIRE PVT 32A SHIP S-ON G
HBOOT-1.33.0013 (SAPP31000)
CPLD-13
RADIO-3.22.20.17
OCT 21, 2009, 22:33:27

Do you have access at android?If yes try rooting and flash custom recovery.Then flash from recovery new unlocked Hboot.

nikosdd said:
Do you have access at android?If yes try rooting and flash custom recovery.Then flash from recovery new unlocked Hboot.
Click to expand...
Click to collapse
Hi there! If by that you mean if I can actually boot a ROM then I can't, it stays in the HTC Magic screen. Or if you mean if I can get adb connection with cmd I can't also because it does not recognizes my phone. All I get access to is fastboot and hboot, though it doesn't work either.. I try to flash a new radio, spl or recovery image but it does not works. Maybe I need a new goldcard? Since it says model ID incorrect.
Thanks for your help!

Your phone is MyTouch 3G v1.2 with audiojack 3.5" and it is NOT common 32A. Don't use manuals for Magic 32A.
You flashed wrong combo and it is main problem. May be this manual will help, but i have no guarantee
http://theunlockr.com/2010/03/11/how-to-root-the-mytouch-1-2-and-fender-mytouch/
p.s. Megaupload links are dead cause US District Court shutdowned this site)
http://www.4shared.com/zip/hW3I1tfT/MyTouch35RootingFiles.html
http://www.4shared.com/zip/ALht1xbT/unlockr_Sappimg_mt3gv12.html
p.p.s. And you need goldcard. Must have goldcard to flash special sappimg.zip
Tech reasons of solution:
- you have perfected HBoot and can't flash anything by 'fastboot flash' command
- you have wrong radio (combo, cause hboot and radio must be together)
- if you will flash special sappimg.zip you will have 1.33.2010 s-off eng hboot. With this hboot you can flash your stock combo back (and don't forget about custom recovery for mt3g v1.2)

Yes my phone is the Fender LE. I found out that even though they say 32A they're actually 32B as well. What a way to get confused. And as you said, some links are broken because of megaupload no longer existing . I couldn't find the files that I needed. My phone is now fixed running Cyanogenmod 6.1.0 (I gave up trying to flash ginger yoshi, I don't lke the idea of having to change spl and radio).
After I found out what I had to do to fix it I thought that it wasn't so big of a deal, just flash a sappimg file with a diferent Spl and that is it, S-off and an Eng spl.
Though when it said "Model ID incorrect" I had no idea why that happened. I had to open the Hex editor again an re-edit my Sd card's code with the goldcard I had created before. After that everything went back to normal, I flashed CM6 and now my phone is up and running like a charm!
I've seen some other users with the same problem I had, maybe if someine would explain them what they need to do to fix it would be a good idea.
Thanks for explaining! And for the links.
This is what I now have:
SAPPHIRE PVT 32A SHIP S-ON G
HBOOT-1.33.0013 (SAPP31000)
CPLD-13
RADIO-2.22.xx.xx (I forgot the last 4 numbers )
Running CM6.1.0

Now can not download the Stock rom with root for MT3G 32A 1.2 because all the link are dead. Could you please give a helping hand?
Thank

See if you find the rom in this link.
http://shipped-roms.com/index.php?category=android

Thank you,
but still can't