Database Users

OTA update on G2 Touch (youtube player)

hey guys, i have the G2 Touch running firmware build 2.73.111.26 CL#69351 on T-Mobile Germany.
today, i got the message that a firmware update is available, that mainly affects the youtube player. it was 3,6 MB large.
i clicked on "download" and afterwards on "install now" and then my phone rebooted. after reboot, first i saw the T-Mobile boot screen, then it booted into recovery mode.
in the beginning, there was a status bar moving (but with no status, just some movement, if you know what i mean) and then the status bar vanished. as it stayed like this without any change for about 10 minutes, i removed the battery and inserted it again, then i booted the phone like always.
but now i don't have the update and can't download it again. is there any way to get that update again?
thanks in advance for your help.

ok, i did a full factory reset to get the update again, that worked very good.
i got the update notification again, and tried installing it again.
download works, after clicking on "install now" the phone reboots and starts in recovery mode.
there is the status bar, and it is working until it is about half filled.
then the icon changes, i suddenly have an explanation mark on the screen, the status bar has vanished.
then nothing happens.
why doesn't it work? what can I do?

try pressing back or menu?

no key works.
for some reason, since the first factory reset, my pc's adb doesn't recognize the phone any more, so i can't see the url of the update. but the update window shows the filename, it is "OTA_Hero_T-Mobile_DE_2.73.111.91-2.73.111.26_R_release5pon5e4vkwhssvb1.zip" if that is helpful for somebody^^
also i called T-Mobile support a few minutes ago, and they said there was no update at all since the 2.73.111.26 that was published in november.
any idea, anybody?

and for the record, the following link works to get the update:
http://liveimage.htc.com/OTA_Hero_T-Mobile_DE_2.73.111.91-2.73.111.26_R_release5pon5e4vkwhssvb1.zip

can anybody help?

Most likely an update to the Youtube player that allows High Quality streams. All the newer builds (3.XXXXXXXX) have this new version, if you can live without, than it's nothing major.

I experienced the same: OTA Update announcement - something about "YouTube Player" blah - after installation, my hero was frozen.
Back & Menu brought me into the maintenance menu: Reboot without upgrade-activation brought back my old hero. No changes done.
Very quick (~1h later) "first level e-mail support" from t-mobile: No OTA-updates possible on G2 Touch (...harhar), pointed me to website with old firmware update.
I asked them to contact second level technical support - as it was definetly an OTA firmware-update and I already have installed the older firmware-update: Answer pending, since yesterday afternoon.
I hope, this was no hacker-intrusion attempt. T-Mobile not being informaed about an OTA firmware-update by whoever, does not really fill me with confidence. Would be a nice little hack, if some illformed hacker found out a way to pretend an firmware update OTA and used the willingness of all hero owners to take even a small step towards Android 2.1 wonderland...
.g.

No, it's really no hacking attempt. The update is on HTC servers, that's why T-Mobile support doesn't know it. Will contact HTC support today.

ok, I just called HTC.
the guy who could hardly speak german but tried very much told me, that they knew of the problem, as I am not the only one with it.
he recommended to perform a full factory reset, then try again.
as I told him that I already had done this several times, he told me I had to send the phone in via T-Mobile, so they can fix this.
considering the fact that this is a very minor update and that I need my phone, I now decided to wait some more weeks till the 2.1 update will (hopefully) arrive.
maybe the 2.1 update will work, if not I still can send it in. also, the update may be available to install via usb from PC, so it might work better.
so it's waiting for 2.1 again

Hi,
In the Netherlands we got this update too. It fixes youtube and enables the phone to get Android 2.1 OTA, which will be available in a week or two.
The original HTC Hero firmware checks for updates every two weeks. Maybe the next trick will be helping you to force download the update (it worked for me to force the update):
Set the device's date a year in the future (for example 15 june 2011). Go back to home screen and probably the update wil appear in your screen.
Let us know if it worked for you..

It worked for me. As soon as I changed the date I received the update.
Thanks for the solution.

Is it just me thats wondering why.. if they are going to release a 2.1 update soon... are they packaging in an update for youtube in this ota?

polakscot said:
Is it just me thats wondering why.. if they are going to release a 2.1 update soon... are they packaging in an update for youtube in this ota?
Click to expand...
Click to collapse
I guess more people where complaining about the broken Youtube player than about the 2.1 update (at least it was more visible for our customers). Having this fixed and declared on the support site makes life easier for customer support...it is stupid I know, but the average user is that dump.

makerber said:
I guess more people where complaining about the broken Youtube player than about the 2.1 update (at least it was more visible for our customers). Having this fixed and declared on the support site makes life easier for customer support...it is stupid I know, but the average user is that dump.
Click to expand...
Click to collapse
I just hope it doesnt mean that this is all we are getting. For a while at least.

polakscot said:
Is it just me thats wondering why.. if they are going to release a 2.1 update soon... are they packaging in an update for youtube in this ota?
Click to expand...
Click to collapse
they are also releasing something wich prepare the ota server and repare it..

sebxd said:
they are also releasing something wich prepare the ota server and repare it..
Click to expand...
Click to collapse
Sure.. but how many months to wait now.. otherwise why update youtube at all?

Rumours are saying that it's coming the 18th and I think that pretty believable because we have got that update today...
And I don't know anything about youtube update ^^ maybe they wanted to give us something instead of an empty update ^^

Yeah, it makes perfect sense.
There was no "System updates ..." item in the phone status, before this update. I don't see why HTC would update the FOTA client if they didn't actually plan on sending us the 2.1 update soon. Probably takes a few days though.

Be patient
Hi,
I did the clock tip and got immediatly the update message. Download and installation went fine. Rebooting took about 10 minutes, so be patient and let the update do its work.
Peter

Kies acting really weard this morning. Bell Canada

Hay all. So, I got up this morning and like I do every morning and plugged my phone into my PC to see if there is any upgrades available yet. Usually everything goes smooth without a hitch. This morning, when I tried, Kies connects to phone no problem, but yet when i check for firmware upgrades, the firmware upgrade window pops up, and is completely blank for 5 or 10 seconds (sometimes more, sometimes its instantaneous ) then a messages comes up saying 'no response from server, check your internet connection and try again". I kept trying and trying, and then FINALLY after an hour or so, it said "this devices version cannot be updated." WTF?!?!
I am running the latest version of Kies 10103.100 and usually it just says there is no updates available at this time or whatever it says..
Any ideas?? Maybe Froyo is being uploaded?!?! Anybody else suddenly have the same problem?
I'm in Canada, and completely 100% stock. JH2 2.1
EDIT: okay, I just tried again, and now I'm back to the Latest version already installed on this device... Crap.. I was hoping it was a good sign that Froyo was on it's way like someone said in another thread that claimed he worked for Bell and the update would be rolled out on the 15TH. Suppose, the day isn't over yet..

yeah i just got the cannot connect to server message as well earlier. I was hoping they are taking down the server so they can roll out the 2.2 but i guess i was wrong. lol oh well, still hoping it'll come later today.

omishi said:
yeah i just got the cannot connect to server message as well earlier. I was hoping they are taking down the server so they can roll out the 2.2 but i guess i was wrong. lol oh well, still hoping it'll come later today.
Click to expand...
Click to collapse
DITTO on that

Grashoper said:
Hay all. So, I got up this morning and like I do every morning and plugged my phone into my PC to see if there is any upgrades available yet. Usually everything goes smooth without a hitch. This morning, when I tried, Kies connects to phone no problem, but yet when i check for firmware upgrades, the firmware upgrade window pops up, and is completely blank for 5 or 10 seconds (sometimes more, sometimes its instantaneous ) then a messages comes up saying 'no response from server, check your internet connection and try again". I kept trying and trying, and then FINALLY after an hour or so, it said "this devices version cannot be updated." WTF?!?!
I am running the latest version of Kies 10103.100 and usually it just says there is no updates available at this time or whatever it says..
Any ideas?? Maybe Froyo is being uploaded?!?! Anybody else suddenly have the same problem?
I'm in Canada, and completely 100% stock. JH2 2.1
EDIT: okay, I just tried again, and now I'm back to the Latest version already installed on this device... Crap.. I was hoping it was a good sign that Froyo was on it's way like someone said in another thread that claimed he worked for Bell and the update would be rolled out on the 15TH. Suppose, the day isn't over yet..
Click to expand...
Click to collapse
Try check Fus app, lets you check new firmware from phone. No more need to open Kies ;-)
Sent from my GT-I9000 using XDA App

I had the same problem when I plugged in this morning.

LuffarJoh said:
Try check Fus app, lets you check new firmware from phone. No more need to open Kies ;-)
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
The phone had to be rooted for it to work, and my phone is not rooted. I chose not to until I'm completely satisfied with the unit as I have had it replaced 3 times now due to defects... Thanks for your input tho. After 30 days goes by and all is still working good, and I'm more familiar with the Android OS, I'll be playing...
Thanks for your input...

Fus App shows the same as kies... Nothing for Bell I9000M.
Sent from my GT-I9000M using XDA App

Grashoper said:
The phone had to be rooted for it to work, and my phone is not rooted. I chose not to until I'm completely satisfied with the unit as I have had it replaced 3 times now due to defects... Thanks for your input tho. After 30 days goes by and all is still working good, and I'm more familiar with the Android OS, I'll be playing...
Thanks for your input...
Click to expand...
Click to collapse
Root is only needed to auto-discover the codes, if not rooted the presets can be used. Just pm me the desired codes and I will add it to the presets.
Sent from my GT-I9000 using XDA App

LuffarJoh said:
Root is only needed to auto-discover the codes, if not rooted the presets can be used. Just pm me the desired codes and I will add it to the presets.
Click to expand...
Click to collapse
Presets? I see no option to choose a preset value.
EDIT: Nevermind.. I got it.. Soon as you type in a couple characters the list pops up.. Just trying to figure out what goes in the second line now.
my PC is GT-I9000HKABMC

[Q] Possible update to our update?

Just for the heck of it I clicked on updates. It says "Turn on Wi-Fi before checking updates. Since when ?? Before I downloaded with the phone. Does this mean there is an UPDATE for the UPDATE ?

No it just requires wifi to be turned on. I tried it this morning too and nothing came through. Though the url to check for an update now also included my service tag number which I thought was interesting.

I am at home and had to figure out how to connect to our network . . add my phone to the ok list etc etc .. FINALLY I get the "Connected" message and checked about updates .. said "none available." What a surprise. A time waster.
PS .. Yes, it showed my service tag in the URL for a split second.

not fair im still on 2.1 humph

????
mine always says i need wifi to check!?!

Don't be surprise if they put out a service pack, or completely new update to replace this garbage they sent out. To me it just seems they kicked out something to shut us all up about it. They probably kicked out an incomplete beta as a "here you deserve this.." and after December 3rd, the real thing will be out.
hmmm.. real thing... am I giving them too much credit with that?

Lord60 said:
Don't be surprise if they put out a service pack, or completely new update to replace this garbage they sent out.
Click to expand...
Click to collapse
I have read many posts on multiple forums. The major complaint that I read is not getting the update yet. I have not read any posts that talk about the Froyo released by Dell being "garbage". What makes the update "garbage"? And, if it is "Garbage" is that the fault of Dell or Google? I never heard HP or Dell blamed for Vista being "Garbage".

i am very happy with 2.2 .. that goes to show you how UNHAPPY I was before. I could never use it as a phone because of the answer and hang up issues. so while so many of you are hating 2.2 i am loving it because I can finally put my other phone in a drawer.

WP7 small update coming now, more to follow...

Just saw this link on Facebook. Thought I would share here...
http://windowsteamblog.com/windows_...t-windows-phone-update-and-how-to-get-it.aspx

From what I remember about the update scheduling, MS can push updates past carrier certification if the carrier delays until the next update is ready. I would love to see MS use these little micro-updates to game that system. Anything that helps to reduce AT&T's interference in the use of its own network is fine by me.

FL5 said:
From what I remember about the update scheduling, MS can push updates past carrier certification if the carrier delays until the next update is ready. I would love to see MS use these little micro-updates to game that system. Anything that helps to reduce AT&T's interference in the use of its own network is fine by me.
Click to expand...
Click to collapse
That would be pretty tricky, but I would think MS would at least hold off until carriers have shown a pattern of delays.

the only problem is that it isn't really an update. It's an update to help out the future updates. Wtf is microsoft doing? This OS is developing slowly, and their communication is horrible. I feel like I'm going to want a new phone by the time this mythical update shows up (that hopefully corrects all the flaws)

Focus
Everyone with a Focus should read the thread in the Windows Phone Forum very carefully and take a wait and see attitude before updating. Not looking good for the Omnia 7 and starting to look bad for the Focus.

Samsung owners claim Windows Phone 7 update has bricked their devices.
I personally had a Samsung Intrepid v6.5 that after an update, it became a brick. There was NO way for me to go back to the previous version either.

Anyone got the update?
Has anyone got the update yet or a notification of it? I checked my wifes phone and it said no update through the phone or zune. It's completely stock (except the memory) so I'm hoping it won't have any problems.
Edit - Nevermind. I guess it's staged over some time. It also shows her having the firmware that is having so many problems so maybe waiting isn't a bad idea.

Version #
How do you know if you recived the update? I hook up my phone yesterday, and it started synching stuff that has been on my phone for months. The items were never changed since I installed on my phone. I check in the Zune software and it says I'm up to date. Do you get a message that says, "Hey stupid, here's an update"? MS doesn't seem to clear and what is supposed to happen. Do you get a text, or a number in your Marketplace tile, or what?

My firmware version ends in JJ1 for PDA, Phone and CSC.
I got that from dialing *#1234# from the diagnostic app.
I have not seen the notice for the update yet.
Anyone else with a Focus seen the update yet?

Let down in wireless promises
I'm am so let down with Carriers & Manufacturers promising updates! I had the Captivate when it came out, and was happy with the expection of 2.2 Froyo being released. As I was waiting I rooted the phone and ran a developers version of 2.2, which was great. In Jan I decided to swap for the Focus because it was just a simplier phone to use. I noticed on the MS website it even notated an expected release of an update in Jan.
All in all, when you buy a phone I would recommend not giving into the impulse of buying it just because they say updates are coming, especially with Samsung. I do love both phones, but this is just terrible. Seems like technology has gotten to the point that if what you have isn't ready NOW, then it's already old news and updates are just a fantasy.
For gods sake, now there's the new 4G HTC Inspire running Froyo promising Gingerbread.
Actually, the only thing I wish I could do on the Focus was watch youtube videos in high quality using 3G... Hahaha... I guess making ring tones too, but that's it!

wildbilll said:
My firmware version ends in JJ1 for PDA, Phone and CSC.
I got that from dialing *#1234# from the diagnostic app.
I have not seen the notice for the update yet.
Anyone else with a Focus seen the update yet?
Click to expand...
Click to collapse
Mine ends with JJ2. Didn't get the new update. I wonder if I should wait a while before I do though.. Not sure if I want to brick this phone.. yet.

wildbilll said:
My firmware version ends in JJ1 for PDA, Phone and CSC.
I got that from dialing *#1234# from the diagnostic app.
I have not seen the notice for the update yet.
Anyone else with a Focus seen the update yet?
Click to expand...
Click to collapse
Just tried it. I don't see anything saying firmware. The first three all have JJ1. I've been checking plenty of WP sites. I haven't seen anyone on ATT get an update.

AT&T NOT holding back update
I had to speak to the Technical Support area of the AT&T Warranty Center today. All of a sudden, after 2 months, the battery icon at the top of the page ehibited the following symptoms:
. Blinks on and off, sometimes with the "plug" showing on the battery icon even though the phone is not on the charger. Blinks about once every 2 seconds.
. "Beeps" everytime it blinks.
. Screen will not turn off because this icon is blinking.
I was told that Technical Support had a meeting yesterday and that this is a know issue with WP7 by Microsoft and that the upcoming late February/early March update will contain a fix for this issue.
I asked why I had not recived an update notification and whether AT&T was holding up this update. The TS person said absolutely not, especially since this update will contain bug fixes that affect currently released phone models. AT&T is not holding back the update.
This person also told me that the issue is suspected to be caused by a virus that enters the phone when browsing the Internet and that warranty does not cover viruses. Well, that set me off. Their phone, their OS, their browser. I'll address this to be sure.
But, the update is coming, contains fixes, and AT&T is NOT holding it back.

JamesAllen said:
I asked why I had not recived an update notification and whether AT&T was holding up this update. The TS person said absolutely not, especially since this update will contain bug fixes that affect currently released phone models. AT&T is not holding back the update.
This person also told me that the issue is suspected to be caused by a virus that enters the phone when browsing the Internet and that warranty does not cover viruses. Well, that set me off. Their phone, their OS, their browser. I'll address this to be sure.
But, the update is coming, contains fixes, and AT&T is NOT holding it back.
Click to expand...
Click to collapse
lol. Virus entering the phone via web browsing in wp7. Don't fall for that.

Virus
powersquad said:
lol. Virus entering the phone via web browsing in wp7. Don't fall for that.
Click to expand...
Click to collapse
No, not a chance. I already contacted the store manager who I purchased the phone from and he has guaranteed a warranty replacement. I am still going to wait for the update to see if what the ST&T TS person was speaking the truth. If I have to, I'll take the SIM out and put it back in my FUZE running 6.5.x.

I received my updated today ! Window poped up and said there was an update. When I went to check the market place, there were no apps there were ready for up date. One would have to think the small update for the OS was sent out. How does one check ?

Sync through Zune.

Oh ya.... the OS update is not OTA (over the air) like the apps update. I will go sync now.

okay seems the update was pulled after some issues. I was rolled out again this week !
http://news.cnet.com/8301-1035_3-20039227-94.html
Seems there still might be an issue according to the article. I plugged my phone into laptop this morning after receiving another notification yesterday. It seems to be installing now. Fingers are crossed for no issues.
EDIT: OS Version after update reads 7.0.7008.0
The update took about 10 minutes.

I really just want update to 1.141.07

So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.

My first one runs great, just bought a second one at Costco with the fabulous deal they have. I have no battery run down issues. Auto brightness, Wifi, and gps all on....except when in for sleep mode. I turn on Airplane mode on and off through a downloaded toggle widget.
I've been using it periodically for 3 days and haven't turned it off. Even started a new book with Kindle. Still have 55% battery.
I'd say you are running a bad app which is the culprit. I bet if you go back to stock reset you won't have the issues, other than sleep without airplane mode.
...and no, we are all waiting for the update or 3.1, whichever comes first. I need it for Exchange, everything else is pretty minor.

I guess I should have mentioned. my first unit, I did a factory reset and ran stock for a couple of days, and still had the same issues.
This new unit is pretty much stock, and only thing I have installed is Flash, Kindle, and File manager HD.I have it running in airplane mode, wifi set to turn off when the screen is off, and screen brightness at about 10%.
I charged it all night, I have used it maybe 3 times today (since 6am), just to browse a couple of sites, and @2:30 today the battery was already @ 40%. it has been in standby most of the day.
I find it hard to believe that 2 different units could perform so poorly.
I really want to love this product, but haivng a hard time doing so, lol

The thing you described should be fixed with the 3.1 update...be patient.
Sent from my HTC Desire using XDA App

BadGrim said:
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
Click to expand...
Click to collapse
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....

bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
I too am waiting for the .141.07 update. Seems I read that Acer had pulled the updates. Still check every day. I like my tablet and have not seen battery issues with very little standby drain.
The only issue I have is that the WiFi keeps disconnecting. I have checked the advanced settings and it is set at always connected and I have tried changing the channel on my router (suggested elsewhere) but once or twice an hour I have to bump the WiFi to get it to work.

bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
http://youtu.be/hE0NfL1C0-s

BadGrim said:
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
no need to apologize, that plain suks......
call the support line, perhaps they can push it to your s/n....???
Click to expand...
Click to collapse

Mine has been fine, except for the GPS.

I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.

bpivk said:
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
Click to expand...
Click to collapse
You are lucky. There is a update from Acer here for your build. It will take you directly to 1.141.01.
You need to unzip it using this post and then move the extracted update.zip from the decoded.zip file to your external sdcard and then do the update key sequence (volume down and power pressed) and you're done

Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
EDIT: Updated OK. Root pending.
EDIT2: Rooted and disabled phone.apk
The phone now works perfectly and is updated.

bpivk said:
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
Click to expand...
Click to collapse
This is an official update so it will either update or not if the checksums are wrong or it cannot binary patch a file. So no chance of a brick.

It works OK. The only thing I've noticed is the longer boot time.
The android screen takes a minute longer probably because it's building files.
I'll check logcat when I have the time and patience to mess with it some more.
I didn't know that the update would just fail. I was expecting a brick because I was reading some posts about people bricking their tablets. I guess I was wrong.

Feedback from Acer Support re Updates, Etc.
According to Acer tech support, there is no way to force the new firmware update or Honeycomb update to the Tab. You just have to be patient and wait for the Tab to update itself.
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
I first purchased a 16gb Iconia Tab. I called tech support about the flashing screen and reported it as an issue. After speaking with customer support, they emailed me a survey asking about my user experience with the Tab. I completed that survey and again noted the problem with the flashing screen and battery drain.
The new firmware update that was pushed to the device solved the flashing screen issue and improved battery life.
Then I bought a 32 gb Tab and experienced the same flashing screen/battery drain issue. I called tech support (to see if I could obtain the firmware update for the new Tab). Amazingly, tech support told me that they had never heard of this issue. I told them to search their knowledge base but they insisted this was the first time they heard about a problem with the screen.
I know that cannot be true because I called them twice about this very issue, and gave them feedback in their on-line survey.
Anyway, I expect that the screen problem will be resolved when the firmware update gets pushed to the device. Unfortunately, on my first 16gb TAB I got the firmware update the day after I opened the box. I'm still waiting for that update on the 32gb Tab after 10 days.

mandel4026 said:
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
Click to expand...
Click to collapse
I had this issue. It's because of the wifi. My screen would turn on and off randomly and it was because my wifi was on my place where it had bad reception. I turned it off and the screen didn't light up anymore.
I didn't test if it also occurs on the new firmware.