I just picked up a Vibrant today from craigslist (sold my HD2 a couple of hours before ) and internet was working fine for a few hours. I went to the marketplace and downloaded about 30-40 apps then i went to try some of them out and i would get error messages saying i dont have internet but at the top bar there is a 3G symbol. I tried doing a battery pull 3 times to see if that would help but nothing. I even tried switching to only 2G but that didnt help either. Any tips? Im thinking of doing a hard reset just to reset everything incase something odd happened but id rather not because i already started setting up the phone how i like it.
I'm guessing it's because you need to switch your internet data plan to the Android plan, assuming you are on T-Mobile. If you had anything else it would likely work for a few and then stop.
Try go to a different location. I was having problems with 3G at work, would only show uplink but no downlink on my mytouch. Called t-mobile up and opened a trouble ticket and it was fixed today. 3G worked everywhere else but where my work is.
This is likely due to a problem with T-Mobile's data network tonight. For the last few hours data (EDGE and 3G) has not worked not only in my area, but around the entire United States (NY, Vegas, Illinois, Florida, etc).
People have been tweeting about it all night so far: http://search.twitter.com/search?q=tmobile
Some of the latest tweets as of this posts have a few people saying 3G is working for them but no EDGE. If true at all. This is not the case for me, still down here.
MMcCraryNJ said:
I'm guessing it's because you need to switch your internet data plan to the Android plan, assuming you are on T-Mobile. If you had anything else it would likely work for a few and then stop.
Click to expand...
Click to collapse
+1
Log on to your tmobile account online and see your device, might need to be switched to vibrant from hd2 and you should then get android data instead of what you had with hd2
im retarded i had to call tmo CS and have them switch me to an android plan.
Related
I(m currently switching between GSM and 3g - however i gprs seems to work fine for browsing however 3g does not seem to be working for browsing but ok for calls!! Im in the birmingham area where 3g coverage is normally superb - is anyone experiencing similar problems or know a possible way to resolve? I soft reset doesnt resolve the issue!
I am in T-Mobile UK and have no problems so sorry cannot offer advice - is surfing with GPRS OK? I have found T-Mobile customer support very good - give them a try. Their tech support people seem to know what they are talking about which is nice too - much different to O2. Good luck
PS - if not tried then take a look at the excellent plug-in by Daniel Herrero here. I doubt it will fix this problem but it saves lots of battery power and is very configurable.
I have exactly the same problem. 3g is really slow for surfing and GPRS is so much faster. In fact a lot of the the time on 3g I just get error messages saying the page is not available etc but if I then switch to GSM it loads in a second.
I have found something weird though: If I switch the phone off or go in to comm manager and switch the line connection off then try to surf or download on 3g it will not work.
If however, I switch the phone or the connection on then switch to gsm, and then to UMTS/3g it will surf on 3g.
For this I use Daniel Herrero's excellent program to fast switch.
but even this method sometimes doesn't work.
What I've resorted to is surfing on GPRS and when I need to download something, quickly switch (using Dan's Program) to 3g.
Am I right in thinking the no 3g connection after being switched on is a known issue with the Hermes?
HI JPHCCFC
Im in Birmingham on t-mobile and for the past two ...three days i to have had trouble connecting to the web or msn...very slow or no connection
Gavin
cheers for the info guys - im thinking that maybe its a 3g network error in the area - anybody who isnt experiencing problems in the birmingham area with 3g Data?
still no data 3g in the birmingham area....or is it my handset??? Gav1n how is your data 3g performing?
Im in manchester and i seem to have the same problem with 3g being much slower for browsing than the standard gprs
I'm getting the same issues in East surrey
phoned customer services they said they had no reported errors with the 3g network! they said try the sim swap with another tmobile sim to see if its the handset or network!
hi im still the same no 3G ....in brum (quinton) when i change the band to gsm every is thing is ok....its the same on my wifes phone ...so deff a t-moible thing...
gavin
3G connection issues on TMobile-Vario2
Dear all,
Appears the south-east also has the same type of connection issues. Everything appeared well until about 7-10 days back.
I e-mailed T-Mobile support and they advised that there were some network issues which could have impacted the service. I did notice that their on-line account services had also been upgraded around the same time period - maybe a coincidence - but every since then the phone doesn't seem to surf properly on the 3G service. AND, battery life goes down dramatically - I only now manage to get about a day's use out of the damn phone!
I've got a replacement battery from T-Mobile - but same thing happens. I think it's all inter-related!
So what's the solution anyone? 'cos I am getting rather hacked off with it all!
I'm getting hacked off with really bad now.
My grps is faster than 3g. Period. Regardless of reception. Anyone got a solution???
try disabling hsdpa with hermes tweaker and reboot your phone.make sure you are not connected to gprs while disabling it. it has solved my problems.
3G connection issues on TMobile-Vario2
Same here in the Canary Wharf area for the last 7-10 days. First I blamed my radio rom - I have upgraded to 1.34.00.10 when the problem started. But then I have also tried 1.27 and few older ones - all the same problem. Fast grps, but no 3G. The battery also dies quite fast on 3g, so I have now switched to GSM only. :-(
Don't know if any of you have done this already but I was having the 3G problems for a couple of weeks and battery was draining quickly, I phoned up T-Mobile and asked them if HSPDA was turned on on my account which it wasn't, since they turned it on the problems have disappeared and my connection speed is now at least 750 kbs.
3G issues
i have had my t-mobile for over a week now, but in the shop they said there was no 3G in edgbaston, birmingham but when i got it home i connected quite easily
3g dns failures
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig
No 3G in Glasgow. Was fine until 7-10 days ago. Phoned T-Mobile and the guy said they knew of problems. Asked for HSDPA to be activated, he claimed to have done this but no difference. Another post implies that they might not actually enable HSDPA first time of asking.
I bought the phone for 3G. It clearly has nothing to do with the handset since it worked fine for 3 months. Can I make a claim against T-Mobile?
i activated HSDPA and this resolved the issue for me!
how do access the Internet settings such as change dns serer address
I don't see the DNS anywhere but there are a lot of options if you go to the Browser->Menu->More->Settings
Anyone else have a G1 with no internet connection?
I got mine the morning of the 22nd, and since then I've not been able to access the internet by either means of Edge or 3G. I also live in a very good 3G coverage area. Anyone else having this issue?
I called T-mobile, they escalated it up to engineering and told me they are working on it. Was told I'd more than likely get called back today, and i didn't... Seems everyone I know has no issues with the net and their new G1's.. Anyone here having this problem?
I'm liking the phone OK, but for the 349.99 and 30 bucks tax (I wasn't eligible for the upgrade)and 4 hours in line... I'd like the internet to work out of the box. .
Half tempted to get the Touch Pro, since it appears to be at a local best buy...
I had a HTC diamond touch with WM6.1 same processor pretty much a kickass phone and I can tell a big different when it comes to internet speed.I don't live in a 3G area but the G1 browser is faster than Mobile Internet Explorer and Opera.Mine started working out of the box.
If I were you I would go to your Tmo store and ask and think about the other phone....it's gonna be more expensive too.
See ya.
I did for the 22nd
the chick put the g1 data plan on the wrong line, so I got no joy till I called and had it fixed then waited 8hours for the setting to change...
but now all is well
bhang
Does anyone else's EDGE randomly go off and on? And not the no-service so no-edge thing, i mean i'll be in the same position and it will randomly disappear and reappear...other times it just doesn't connect.
another thing PLEASE HELP WITH...
i have cincinnati bell and they recently rolled out Dual-band WCDMA 1700/2100 network.
is this NOT the same as t-mobiles? i partially bought this phone because it would work with cinci bell because they were both on the 1700/2100 band, but apparently not because i can't get 3g signal...well i've seen it flash 3g before for like 1 second but then it goes away.
any suggestions? i also have mms troubles but thats another thing i'll worry about after fixing my current problems.
I'd guess you need to change the APN settings. Google "g1 att apn" and you should get plenty of instructions for AT&T. Just modify them to work with Cincinnati Bell. And yes, Cincinnati Bell is using the same 1700/2100 AWS-1 T-mo is using.
i have the correct APN - internet DOES work and has worked on all other devices using my current APN configuration.
Hm. Beats me then. Are EDGE and 3G rock solid right now with your other devices?
i hope thats it...EDGE works...most of the time. i haven't gotten G yet. i have no other device to test 3g on...except my brother's super un-smartphone nokia 3555 which displays "3g" at the top almost always...that's the only other 1700/2100 mhz phone that i know of.
hopefully this gets fixed in an update? also, should i delete all other APN's from the list besides my CBW one? and should i have a separate APN for mms and data (cause under the tmobile ones the apn type on the data is set to default and apn type under mms is mms...i copied this format...no luck either...mms still doesn't work).
EDGE and GSM is Smoothest across all HTC i have used.
and GPS is the fastest in all HTC Device may be becuase of Dedicated Antena on Body below Battery cover
I just received mine yesterday and have been using internet all day. the only problem i had was at 2am (gmt) i was dropped down to 2g. But that was a t-mobile problem, my PC broadband was dropped down to 2g also.
Both were back on 3g when i got up.
In you case it may be the phone, id phone up your operator. If your network isnt experiencing any problems then you should send your phone back.
I don't know if I'm having issues with my phone or T-Mobile's network but I can't get any mobile data functionality. The 3G / H icon displays but any attempt to get any data sees the upload indicator active with no download activity. I've tried WiFi which works fine so it's either a problem with the radio or T-Mobile. Any UK owners on T-Mobile tonight that can tell me if there are issues? Thanks
no issues for me in se london/n kent area
That's what I thought, thanks. I had this a month or so ago where all data downloading would fail but the upload arrow would constantly be there like it was sending requests and getting nothing back. I never did find the problem and it started working a few hours later so it's likely a local issue. I'm in the North East.
i have no issues, in the east midlands
3290 kbps! that's rather fast, I live in the east midlands and don't get anywhere near that
Dyonas said:
I don't know if I'm having issues with my phone or T-Mobile's network but I can't get any mobile data functionality. The 3G / H icon displays but any attempt to get any data sees the upload indicator active with no download activity. I've tried WiFi which works fine so it's either a problem with the radio or T-Mobile. Any UK owners on T-Mobile tonight that can tell me if there are issues? Thanks
Click to expand...
Click to collapse
switch off your data with the widget and then restart your phone and switch on the data after the restart
see if that works
otherwise no problem on tmobile in north london/west london... been traving and surfing to make sure my team werent losing. i shouldn't have botherd
It's been fine in the Durham area for me, probably pulled a couple of hundred MB down today...
I hate this stuff sometimes.. I had no 3G from about 7pm last night but 2G worked fine when I finally thought to check it. I tried an hour or so ago and now 3G is back up and running. I know it wasn't the phone because it put the SIM in my Milestone and had the same problem, stupid networks!
I've read the other posts about this.. But they didnt mention anything of my issue.
I'm having a hard time keeping bars up... Bad service in my area for Tmobile...
I have a tmobile prepaid card in currently. it is active. I also have a Blackberry fully unlimited sim. Neither have worked..
The phone is a tmobile mytouch 3g. i have no idea what OS is on it. can't get past the Google login screen
The "Four corner touch" rumour isn't working.
changing APN settings hasnt worked.
Even if I manage to keep 2-3 bars, and the little Edge logo up, it says my connection is unreliable... or says I don't have a network connection.
Tomorrow I am going to drive into town to get full bars and full edge/3g with my blackberry simcard if I can't figure something out tonight.
Sorry if I'm forgetting any details. I'm very tired!
Please help if you can =/ I know nothing about Androids.. I'm an iPhone/blackberry girl.
Triplesix6 said:
I've read the other posts about this.. But they didnt mention anything of my issue.
I'm having a hard time keeping bars up... Bad service in my area for Tmobile...
I have a tmobile prepaid card in currently. it is active. I also have a Blackberry fully unlimited sim. Neither have worked..
The phone is a tmobile mytouch 3g. i have no idea what OS is on it. can't get past the Google login screen
The "Four corner touch" rumour isn't working.
changing APN settings hasnt worked.
Even if I manage to keep 2-3 bars, and the little Edge logo up, it says my connection is unreliable... or says I don't have a network connection.
Tomorrow I am going to drive into town to get full bars and full edge/3g with my blackberry simcard if I can't figure something out tonight.
Sorry if I'm forgetting any details. I'm very tired!
Please help if you can =/ I know nothing about Androids.. I'm an iPhone/blackberry girl.
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Click to collapse
I've been having the same issues with my myTouch 4G, wonder if there's a network issue. Any rate, don't see anything obviously wrong unless there is actually something up with the tower your feeding off of. Did you take the drive to test?
Totally forgot, because I ended up returning the phone the next day as it was giving me issues. [freezing up]
I did drive in to town, and was able to log in, and update & enable wifi.
if you're running off of edge/3g only when first setting up your phone, it looks like you need a 100% signal. the two data arrows need to be lit up fully, I noticed if they blink, my log in always fails.
Switched to Mytouch 3g Slide, works like a charm.
I've had this problem for a while now but it's starting to get extremely annoying. If I'm not connected to WiFi I will have no mobile data at all. I can still send texts or make a phone call but I can't go on the internet or receive MMS. I've tried at least 5 different APN settings and I've made sure that "Data Enabled" is checked but nothing works. When I contacted AT&T they said there is nothing they can do because it is not an AT&T device.
BeastKiller450 said:
I've had this problem for a while now but it's starting to get extremely annoying. If I'm not connected to WiFi I will have no mobile data at all. I can still send texts or make a phone call but I can't go on the internet or receive MMS. I've tried at least 5 different APN settings and I've made sure that "Data Enabled" is checked but nothing works. When I contacted AT&T they said there is nothing they can do because it is not an AT&T device.
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Click to collapse
Maybe you should try again, but this time tell them you'll drop them like a hot potato if they don't give you the correct APN settings. They're doing false advertising by telling you just because it's not their device that they cannot help you. Oh really jerks? I'd ask them why the f you pay full price like everyone else then. Try playing rough, maybe you'll get a response. I'd answer you but I don't know AT&T's settings. I use T-Mobile.
After some research, it may be a problem on their end. They may have you set up for a non-smartphone data plan or HSPA or LTE, not HSPA+ data. Look at your statement and see what plan you're on. You can always call them and make sure you're set up with HSPA+. Tell them to die in a ditch if they refuse to service a paying customer. Try reading this: http://forums.androidcentral.com/google-nexus-4/226814-anyone-activated-nexus-4-att.html
BeastKiller450 said:
I've had this problem for a while now but it's starting to get extremely annoying. If I'm not connected to WiFi I will have no mobile data at all. I can still send texts or make a phone call but I can't go on the internet or receive MMS. I've tried at least 5 different APN settings and I've made sure that "Data Enabled" is checked but nothing works. When I contacted AT&T they said there is nothing they can do because it is not an AT&T device.
Click to expand...
Click to collapse
I'm having a similar issue that seems to have started around 4-5 days ago. I'm in the Twin Cities area, btw, if that matters.
Prior to that, I was only the victim of the occasional data drop or ARP offload delayed-notification issue.
The problem usually, but not aways, occurs when I leave a WIFI area and get handed off to the cell towers. I get no data, but calls/SMS works fine. Anywhere from 5-15 minutes later, I will get mobile data again, but only briefly before it goes away again.
The issue can also occur when seemingly changing towers, or going from HSPA > HSPA+.
On occasion, when the problem is occuring, my cell bars will still show blue as google services don't know they've been disconnected, but when I attempt to access, for instance, gmail or GNow, I will get no connection. Finally the bars will turn grey as the phone attempts to (apparently) cycle the radio.
Oddly, I stopped into a retail store here locally and the gal said they were having data issues so I figured it'd be fixed. That was 5 days ago. 3 days ago I called customer care and logged a case. They've found no issues with their towers or my provisioning thus far.
I also switched out my SIM card. No change.
At this point I think I'm going to walk over to T-Mobile and try a prepaid SIM to see if it's the phone or really and truly something with AT&T's network.
I'll post a logcat here if anyone is interested but I couldn't find too much interesting within it.
dispatch said:
I'm having a similar issue that seems to have started around 4-5 days ago. I'm in the Twin Cities area, btw, if that matters.
Prior to that, I was only the victim of the occasional data drop or ARP offload delayed-notification issue.
The problem usually, but not aways, occurs when I leave a WIFI area and get handed off to the cell towers. I get no data, but calls/SMS works fine. Anywhere from 5-15 minutes later, I will get mobile data again, but only briefly before it goes away again.
The issue can also occur when seemingly changing towers, or going from HSPA > HSPA+.
On occasion, when the problem is occuring, my cell bars will still show blue as google services don't know they've been disconnected, but when I attempt to access, for instance, gmail or GNow, I will get no connection. Finally the bars will turn grey as the phone attempts to (apparently) cycle the radio.
Oddly, I stopped into a retail store here locally and the gal said they were having data issues so I figured it'd be fixed. That was 5 days ago. 3 days ago I called customer care and logged a case. They've found no issues with their towers or my provisioning thus far.
I also switched out my SIM card. No change.
At this point I think I'm going to walk over to T-Mobile and try a prepaid SIM to see if it's the phone or really and truly something with AT&T's network.
I'll post a logcat here if anyone is interested but I couldn't find too much interesting within it.
Click to expand...
Click to collapse
I've been on the T-Mobile network now for about an hour and I have had ZERO of the aforementioned issues. The phone definitely handles leaving WIFI > HSPA better as well.