Database Users

3g Tmobile UK Connection Issues

I(m currently switching between GSM and 3g - however i gprs seems to work fine for browsing however 3g does not seem to be working for browsing but ok for calls!! Im in the birmingham area where 3g coverage is normally superb - is anyone experiencing similar problems or know a possible way to resolve? I soft reset doesnt resolve the issue!

I am in T-Mobile UK and have no problems so sorry cannot offer advice - is surfing with GPRS OK? I have found T-Mobile customer support very good - give them a try. Their tech support people seem to know what they are talking about which is nice too - much different to O2. Good luck
PS - if not tried then take a look at the excellent plug-in by Daniel Herrero here. I doubt it will fix this problem but it saves lots of battery power and is very configurable.

I have exactly the same problem. 3g is really slow for surfing and GPRS is so much faster. In fact a lot of the the time on 3g I just get error messages saying the page is not available etc but if I then switch to GSM it loads in a second.
I have found something weird though: If I switch the phone off or go in to comm manager and switch the line connection off then try to surf or download on 3g it will not work.
If however, I switch the phone or the connection on then switch to gsm, and then to UMTS/3g it will surf on 3g.
For this I use Daniel Herrero's excellent program to fast switch.
but even this method sometimes doesn't work.
What I've resorted to is surfing on GPRS and when I need to download something, quickly switch (using Dan's Program) to 3g.
Am I right in thinking the no 3g connection after being switched on is a known issue with the Hermes?

HI JPHCCFC
Im in Birmingham on t-mobile and for the past two ...three days i to have had trouble connecting to the web or msn...very slow or no connection
Gavin

cheers for the info guys - im thinking that maybe its a 3g network error in the area - anybody who isnt experiencing problems in the birmingham area with 3g Data?

still no data 3g in the birmingham area....or is it my handset??? Gav1n how is your data 3g performing?

Im in manchester and i seem to have the same problem with 3g being much slower for browsing than the standard gprs

I'm getting the same issues in East surrey

phoned customer services they said they had no reported errors with the 3g network! they said try the sim swap with another tmobile sim to see if its the handset or network!

hi im still the same no 3G ....in brum (quinton) when i change the band to gsm every is thing is ok....its the same on my wifes phone ...so deff a t-moible thing...
gavin

3G connection issues on TMobile-Vario2
Dear all,
Appears the south-east also has the same type of connection issues. Everything appeared well until about 7-10 days back.
I e-mailed T-Mobile support and they advised that there were some network issues which could have impacted the service. I did notice that their on-line account services had also been upgraded around the same time period - maybe a coincidence - but every since then the phone doesn't seem to surf properly on the 3G service. AND, battery life goes down dramatically - I only now manage to get about a day's use out of the damn phone!
I've got a replacement battery from T-Mobile - but same thing happens. I think it's all inter-related!
So what's the solution anyone? 'cos I am getting rather hacked off with it all!

I'm getting hacked off with really bad now.
My grps is faster than 3g. Period. Regardless of reception. Anyone got a solution???

try disabling hsdpa with hermes tweaker and reboot your phone.make sure you are not connected to gprs while disabling it. it has solved my problems.

3G connection issues on TMobile-Vario2
Same here in the Canary Wharf area for the last 7-10 days. First I blamed my radio rom - I have upgraded to 1.34.00.10 when the problem started. But then I have also tried 1.27 and few older ones - all the same problem. Fast grps, but no 3G. The battery also dies quite fast on 3g, so I have now switched to GSM only. :-(

Don't know if any of you have done this already but I was having the 3G problems for a couple of weeks and battery was draining quickly, I phoned up T-Mobile and asked them if HSPDA was turned on on my account which it wasn't, since they turned it on the problems have disappeared and my connection speed is now at least 750 kbs.

3G issues
i have had my t-mobile for over a week now, but in the shop they said there was no 3G in edgbaston, birmingham but when i got it home i connected quite easily

3g dns failures
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig

No 3G in Glasgow. Was fine until 7-10 days ago. Phoned T-Mobile and the guy said they knew of problems. Asked for HSDPA to be activated, he claimed to have done this but no difference. Another post implies that they might not actually enable HSDPA first time of asking.
I bought the phone for 3G. It clearly has nothing to do with the handset since it worked fine for 3 months. Can I make a claim against T-Mobile?

i activated HSDPA and this resolved the issue for me!

More 3G woes in Glasgow

3g has been up and down a lot in the Glasgow area. Right now, I can connect but not actually do anything while connected to 3G (GPRS is fine). Can anyone else in this area confirm that 3G is not working? Is this a Glasgow thing or is it happening throughout the UK?
Bobby

Do you mean specifically for Tmobile or any 3G network in Glasgow?
Have you spoken to Tmobile about this?

I'm down south and having problem recently at my home address.

I mean specifically T-Mobile.
I must say, I am unimpressed with T-Mobile's fast data service. Their 3G service is down most of the time and they are reluctant to enable HSDPA even when you ask them to.

T-Mobile
Hi
I use my Vario-2 connected to a laptop daily on my commute between Stirling and Edinbugh. Some days it works brilliantly, most of the time its so-so and sometimes it wont work at all!
Its a t-mobile issue, but they wont acknowledge it or fix it. They just keep asking me to provide them with 5 reports of it not working properly incl postcodes (which I do) then I hear nothing.
One thing I find all the time is that disabling HSDPA fixes many of the issues. Basically, HSDPA does not work well when I am moving. I notice this with downloads which may run at 70KB/sec when in the station, but as soon as th train starts to move they drift away to nothing. The phone does not switch back to vanilla UMTS soon enough when HSDPA stops performing properly.
I now run with HSDPA disabled except when I am stationary.
I wish there was a way to disable HSDPA without having to soft reset the phone for the enable/disable (of HSDPA) to actually take effect.
Nigel

Forcing G1 to Roam

I'm going camping this coming weekend to a place in the mountains that tmobile has very poor coverage in. I was there last month and discovered my friends at&t phone had full service while my g1 showed service, just didn't show any bars and other times only showed one bar. Calls with my phone were flacky and dropped out, his worked perfectly. Is there a way to make my phone switch to roaming on at&t?
I have a national plan on T-Mobile.
I'm running Cyanogen 3.9.5
Thanks!

nickwinn said:
I'm going camping this coming weekend to a place in the mountains that tmobile has very poor coverage in. I was there last month and discovered my friends at&t phone had full service while my g1 showed service, just didn't show any bars and other times only showed one bar. Calls with my phone were flacky and dropped out, his worked perfectly. Is there a way to make my phone switch to roaming on at&t?
I have a national plan on T-Mobile.
I'm running Cyanogen 3.9.5
Thanks!
Click to expand...
Click to collapse
Should do it automatically. I saw my phone do this the other weekend when I was travelin. My phone showed ATT, Corr Wireless, and some other service and certain points.

The tmobile signal is just strong enough to keep it from roaming there. I was hoping it would switch automatically but it never did. I know the phone does have roaming ability, i've seen it switch to roam and work fine.

I would assume then just change your APN settings.

you can try manual operator selection, by going Settings > Wireless Controls > Mobile Network Settings > Network Operators > Search Networks then select whatever network you want to use

Hi.. I'm using CyanogenMod 3.6.8.1 on my HTC Dream and I've got the same issues with roaming. I've travelled to 3 countries last month and I had issues with connecting to GSM network.. There was error message that my sim card cannot work with specific networks.. I've tried to use auto connection and I've tried also to connect manually to specific networks, but with the same result. I've tried also rebooting and removing the battery... Problem disappeared after few hours... I had this issue in Austria, Hungary and Turkey so it's not operator/country specific. Problems doesn't exist on different cell phone (Nokia). Everything works fine after powering on the phone.

[Q] cant connect to internet but has 3g signal

I just picked up a Vibrant today from craigslist (sold my HD2 a couple of hours before ) and internet was working fine for a few hours. I went to the marketplace and downloaded about 30-40 apps then i went to try some of them out and i would get error messages saying i dont have internet but at the top bar there is a 3G symbol. I tried doing a battery pull 3 times to see if that would help but nothing. I even tried switching to only 2G but that didnt help either. Any tips? Im thinking of doing a hard reset just to reset everything incase something odd happened but id rather not because i already started setting up the phone how i like it.

I'm guessing it's because you need to switch your internet data plan to the Android plan, assuming you are on T-Mobile. If you had anything else it would likely work for a few and then stop.

Try go to a different location. I was having problems with 3G at work, would only show uplink but no downlink on my mytouch. Called t-mobile up and opened a trouble ticket and it was fixed today. 3G worked everywhere else but where my work is.

This is likely due to a problem with T-Mobile's data network tonight. For the last few hours data (EDGE and 3G) has not worked not only in my area, but around the entire United States (NY, Vegas, Illinois, Florida, etc).
People have been tweeting about it all night so far: http://search.twitter.com/search?q=tmobile
Some of the latest tweets as of this posts have a few people saying 3G is working for them but no EDGE. If true at all. This is not the case for me, still down here.

MMcCraryNJ said:
I'm guessing it's because you need to switch your internet data plan to the Android plan, assuming you are on T-Mobile. If you had anything else it would likely work for a few and then stop.
Click to expand...
Click to collapse
+1
Log on to your tmobile account online and see your device, might need to be switched to vibrant from hd2 and you should then get android data instead of what you had with hd2

im retarded i had to call tmo CS and have them switch me to an android plan.

[Q] Orange/t-mobile network sharing in the UK

Hi All,
Done a quick search on this and can't find anything relevent, but i apologise if a thread already exists.
Really a question for those in the UK on the t-mobile network. Have any of you attempted to sign up for the orange 2g roaming service yet? I signed up, recieved the confirmation text, replied to it, and received the final confirmation. However, I'm not sure it's working. The signal seems no stronger, and i still drop in my house.
Obviously i'm posting this in the android section because i'm running android myself and am wondering whether anyone in the same boat has managed to get roaming to work. Should the fact that we're on a non-official OS running off the sd card make a difference?
Oh and for completeness, i'm running shubcraft 1.5 rmnet.
Cheers fellas!

I'm quite happily flip flopping between Orange while at work and T-Mobile for everything else...
works like a charm for me though you do have to stick the phone into Airplane mode after selecting the different provider for the data to work ...

Jezwick said:
I'm quite happily flip flopping between Orange while at work and T-Mobile for everything else...
works like a charm for me though you do have to stick the phone into Airplane mode after selecting the different provider for the data to work ...
Click to expand...
Click to collapse
Many thanks for the reply Jezwick. So, just for clarity, you're manually selecting each provider as and when required? Because i can do that, i think. When i select orange though, whilst it registers with the network fine, i get a little "R" above the signal bar (any ideas what that means?) And the speed appears to be limited to Edge. Orange have a very strong signal round here, so i figure i should be getting GPRS really.
It's the auto-switching i'm not totally sure is working really. Is there any explicit indicator that it's flipping on it's own? Or do you just observe a generally better 2g signal, rather than say, a very weak 3g one? Round the house, my phone is still trying to make do with 1 or zero bars of 3g. I would have hoped it would flip over to orange more or less all the time under those circumstances. Nothing to stop me manually selecting it i guess though...

_tangent said:
Many thanks for the reply Jezwick. So, just for clarity, you're manually selecting each provider as and when required? Because i can do that, i think. When i select orange though, whilst it registers with the network fine, i get a little "R" above the signal bar (any ideas what that means?) And the speed appears to be limited to Edge. Orange have a very strong signal round here, so i figure i should be getting GPRS really.
It's the auto-switching i'm not totally sure is working really. Is there any explicit indicator that it's flipping on it's own? Or do you just observe a generally better 2g signal, rather than say, a very weak 3g one? Round the house, my phone is still trying to make do with 1 or zero bars of 3g. I would have hoped it would flip over to orange more or less all the time under those circumstances. Nothing to stop me manually selecting it i guess though...
Click to expand...
Click to collapse
The R is indeed for roaming that's the way it works if your not on your 'own' network.. The 'flipped' service will currently only work at GRPS speeds at the moment but should be 3G by the new year
I have noticed mine flipping automatically but only once or twice in the last few weeks but only when I get NO signal from the current service.

Jezwick said:
The R is indeed for roaming that's the way it works if your not on your 'own' network.. The 'flipped' service will currently only work at GRPS speeds at the moment but should be 3G by the new year
I have noticed mine flipping automatically but only once or twice in the last few weeks but only when I get NO signal from the current service.
Click to expand...
Click to collapse
Understood - thanks for the info Just done some reading and apparently EDGE is faster than basic GPRS. For some reason, i'd always assumed the reverse. Looks like the best option is just to have it always on orange whilst at home and use wifi for data (which i do anyway to compensate for the poor signal). Cheers!