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Got my Evo this morning at 7am, and my number was transferred from AT&T ~35 minutes later. Everything works, but I can't receive messages from anyone on AT&T. I only get messages from friends on Sprint.. I'm assuming I'll have to call AT&T to get that resolved? Anyone else have this problem?
Other than that, everything else is working great. I love this phone! The wait to get it sucked, but it was well worth it..
xviiivx said:
Got my Evo this morning at 7am, and my number was transferred from AT&T ~35 minutes later. Everything works, but I can't receive messages from anyone on AT&T. I only get messages from friends on Sprint.. I'm assuming I'll have to call AT&T to get that resolved? Anyone else have this problem?
Other than that, everything else is working great. I love this phone! The wait to get it sucked, but it was well worth it..
Click to expand...
Click to collapse
I will be going through that same exact process after work so... tag for later.
Porting is a process that is rarely instant. Especially on the morning of such a major launch, plus the beginning of the weekend... I'd say to give it a few hours, though it CAN take up to a full day to provision properly. You'll get up and running soon~
Please make sure your At&t phone stays powered off until you can send/receive sms/mms from that carrier. You really don't have to leave it off for 24 hours. The intercarrier has gotten quite a bit faster that what it use to be!
Porting is always a process. Much less during a huge launch. Give it a little time and keep the old AT&T phone off.
Worse case get your msl and enter ##MSL CODE# this will bring up a menu where you can make sure that your new phone number is correctly placed in both those fields. If not you can save the correct number and reboot. Sometimes the phone provisions properly sometimes it will not.
Xenithflare said:
Porting is a process that is rarely instant. Especially on the morning of such a major launch, plus the beginning of the weekend... I'd say to give it a few hours, though it CAN take up to a full day to provision properly. You'll get up and running soon~
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Click to collapse
You're probably right. I was actually surprised to see the number transferred so fast.. just figured it was all done at that point. I went ahead and sent Sprint CS an email just to see what they say about it. I'll post an update with resolution (if any) when it starts working..
Just wanted to update that I'm finally receiving texts from AT&T phones. I did have my old phone powered on this morning, so that might have been what caused the delay.
Turn off the phone then back on and go to.the system update menu and update profile. The porting can get hung up so update the profile and you should be good. Also sometimes the first call might say dial a correct area code even though its right. Dial out again and you will be okay after that
.
xviiivx said:
Got my Evo this morning at 7am, and my number was transferred from AT&T ~35 minutes later. Everything works, but I can't receive messages from anyone on AT&T. I only get messages from friends on Sprint.. I'm assuming I'll have to call AT&T to get that resolved? Anyone else have this problem?
Other than that, everything else is working great. I love this phone! The wait to get it sucked, but it was well worth it..
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Click to collapse
I had to make a phone call on my phone for it to complete the activation process. It worked fine after that.
I transferred over from AT&T at around 3PM and I'm still stuck without a working line.
AT&T makes it as hard as possible to switch so people won't leave...jk
Xenithflare said:
Porting is a process that is rarely instant. Especially on the morning of such a major launch, plus the beginning of the weekend... I'd say to give it a few hours, though it CAN take up to a full day to provision properly. You'll get up and running soon~
Click to expand...
Click to collapse
This is true. However, I ported at approximately 10:30AM PST from AT&T and my port was INSTANT.
I was in RS for 5 hours trying to port 2 numbers from AT&T on Friday. I sure as hell wasn't going to let them turn me away. I ordered pizza for everyone at the store and we watched ESPN while I was there.
My numbers are ported although my GF is nagging me about not being able to send mms to at&t subscribers.
gqstatus0685 said:
I was in RS for 5 hours trying to port 2 numbers from AT&T on Friday. I sure as hell wasn't going to let them turn me away. I ordered pizza for everyone at the store and we watched ESPN while I was there.
My numbers are ported although my GF is nagging me about not being able to send mms to at&t subscribers.
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Click to collapse
XD I feel your pain. I apologize for the long wait, since you were either suffering from the Sprint activation tool lagging nonstop, or employees not knowing what they were doing... Or both
gqstatus0685 said:
My numbers are ported although my GF is nagging me about not being able to send mms to at&t subscribers.
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Click to collapse
Wait, are you saying that you won't ever be able to send MMS to AT&T numbers? Or that it takes a while for it to work?
MMS works on my line but not on her line. Correction: She's having issues sending MMS to her mom on VZW.
RS employees didn't know what they were doing and super lag on Sprints systems. I don't blame them I blame Sprint for not properly training them. I think mines works fine I have no hiccups.
gqstatus0685 said:
MMS works on my line but not on her line. Correction: She's having issues sending MMS to her mom on VZW.
RS employees didn't know what they were doing and super lag on Sprints systems. I don't blame them I blame Sprint for not properly training them. I think mines works fine I have no hiccups.
Click to expand...
Click to collapse
MMS will start working soon, and if it doesn't, a profile update or a call to Sprint will clear it right up.
I wouldn't blame Sprint for not training our employees, per se. There are a lot of factors involved. Were they new? We had to have one of our new employees in my store just to have a body present, and it makes work insanely hard having to watch over and correct him every three seconds. Does that store regularly sell phones? I've seen stores in lacking wireless markets simply not remember how to activate phones. If you don't have lots of practice, you forget. Were they just working there for a job? I can name off tons of RS employees who don't have any business working in our industry, who are only here for the job. Lots of fresh-outta-high-school kids, mainly. One of my pet peeves
I used to work for RS back in high school and I should have went to the same store I worked at the reserve the phones. That store gets a lot of traffic and I used to sell like 50-60 phones a month.
The guys didn't know what they were doing and basically had to hold a piece of paper with instructions in their hands while doing the whole process. I'm very patience so I didn't care since everyone has to learn eventually.
So yesterday I got my third Atrix. This one won't send texts. Any ideas for what the problem could be? I tried it when I had 4 bars and the phone I was texting was a foot away. I tried Handcent and the stock app, both didn't work.
Oh let me clarify. They "send" on my phone, but the receiver doesn't actually receive the text.
Tennis11 said:
So yesterday I got my third Atrix. This one won't send texts. Any ideas for what the problem could be? I tried it when I had 4 bars and the phone I was texting was a foot away. I tried Handcent and the stock app, both didn't work.
Oh let me clarify. They "send" on my phone, but the receiver doesn't actually receive the text.
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Click to collapse
Can someone help? This is kind of a major issue and I don't really feel like dealing with AT&T now.
Sounds like it is an account issue. What's att say?
Sent from my MB860 using XDA App
I'm sure you can understand, I really just don't want to talk with them now. But I guess I'll have to.
I've had the Atrix for 3 days now, and this is my third one. Each time there was a hardware issue, and the reps tried to say it was supposed to be like that. Like my last phone, a 1x4 area on the top of the screen was unclickable. Yeah, that's really how the phone is supposed to work...
Tennis11 said:
Can someone help? This is kind of a major issue and I don't really feel like dealing with AT&T now.
Click to expand...
Click to collapse
Tennis11 said:
I'm sure you can understand, I really just don't want to talk with them now. But I guess I'll have to.
I've had the Atrix for 3 days now, and this is my third one. Each time there was a hardware issue, and the reps tried to say it was supposed to be like that. Like my last phone, a 1x4 area on the top of the screen was unclickable. Yeah, that's really how the phone is supposed to work...
Click to expand...
Click to collapse
Unfortunately, dealing with CS is a huge part of being with AT&T. When you call them just tell the first person you want to speak with the floor manager and then have that person transfer you to (actual) technical support with a note for priority on your account. Issues like this must be dealt with someone on a higher tier.
I feel like I should get some kind of reimbursement or something... first the Captivate, now this.
By the way I love my current Atrix, and I might just not even worry about the texting for awhile, and just enjoy the phone.
Tennis11 said:
I feel like I should get some kind of reimbursement or something... first the Captivate, now this.
By the way I love my current Atrix, and I might just not even worry about the texting for awhile, and just enjoy the phone.
Click to expand...
Click to collapse
You are barking up the wrong tree with reimbursements. Even if you return the phone with an issue they will charge you restocking. Unless you speak to someone at their corporate CS and have them note on your account that you are returning due to hardware issues. Never go to a brick-and-mortar unless you speak with someone on the phone to put notes on your account for any issues you are having so they won't try to feed you a line of BS
If you're coming from an iphone, the provisioning is different. May be different coming from your cappy too. Best bet is to call att cs or go into a store for that issue.
Sent from my MB860 using XDA App
live4nyy said:
You are barking up the wrong tree with reimbursements. Even if you return the phone with an issue they will charge you restocking. Unless you speak to someone at their corporate CS and have them note on your account that you are returning due to hardware issues. Never go to a brick-and-mortar unless you speak with someone on the phone to put notes on your account for any issues you are having so they won't try to feed you a line of BS
Click to expand...
Click to collapse
meh, my first phone had a laggy dialer screen and would ring for a couple seconds before giving me the option to answer. i took it in, without calling, and told them the issue i was having, that i tried a soft and hard reboot, tried taking the battery out, etc...they said okay, went to the back got a replacement and i left.
apolloms said:
meh, my first phone had a laggy dialer screen and would ring for a couple seconds before giving me the option to answer. i took it in, without calling, and told them the issue i was having, that i tried a soft and hard reboot, tried taking the battery out, etc...they said okay, went to the back got a replacement and i left.
Click to expand...
Click to collapse
Well, that's with an exchange which is different than returning it.
AND
I guess it really depends on where you go. I am lucky enough to live in a large city with multiple AT&T stores because last month I originally tried the Inspire 4G and the first one I got had a screen separation issue so I brought it to one store and the employee tried telling me that it was "common" so I drove another 10 miles and the next store replaced it no questions asked. Then a week later I decided I wanted to try the Atrix instead so I called CS and told them my first exchange was due to hardware issues and had them annotate my account specifying that and confirm that I still had "1" exchange left in my 30 day period which ended being helpful because I went to the store to do the exchange and they tried to tell me that I had already used it until I told them to check the notes on my account. After that, they apologized and I left with the Atrix. It's really hit and miss but if you call in first they'll make sure the rules are followed correctly.
I had the same problems with texting when I got my atrix. I came from an iphone 3g and I had the 200 msg package, which no longer exists but they allowed me to keep it just like the unlimited data plan, my problem was that somehow the package got removed and I had no text messaging. They added back the plan and i it started working....
Sent from my MB860 using XDA App
angelitov7 said:
I had the same problems with texting when I got my atrix. I came from an iphone 3g and I had the 200 msg package, which no longer exists but they allowed me to keep it just like the unlimited data plan, my problem was that somehow the package got removed and I had no text messaging. They added back the plan and i it started working....
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Yup, this is actually EXACTLY what happened...
It would have been "normal" to receive some kind of notification...
I had the same issue.. turn out to be a bad 4g sim card.. they swap the sim card and then I could txt.
Is the SMSC number correct? Check by dialing *#*#4636#*#* and goign to Phone Info (click Refresh to see if it pulls the number from teh network)
Folks, I just switched from Iphone 4 to a Galaxy S4 and now i'm not getting any texts from Iphone users, I can send to them but when they try to reply or just send me one it says "Not Delivered", I've played with the Imessage settings some in my Iphone but obviously i'm not doing something correctly, can anyone help me out here?
I think you need to login to Apple and de-register your phone
This will "inform" iMessage to send message as SMS and not iMessage
Exactly what he said ^
Sent from my SGH-T999 using xda premium
Turn off iMessaging entirely. I just swapped from iphone to gs4 on saturday. I made the same error and missed messages until I shut it off. Any friends that don't have your number and only use imessaging will need to put your number in.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
do as suggested and also factory reset your iphone. had to do all that to my wife's in order for her android to begin receiving texts. what a pain in the a$$...
folks I will do as you have instructed me and see how it goes, thanks again for everything.
rockey95 said:
folks I will do as you have instructed me and see how it goes, thanks again for everything.
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Click to collapse
keep us posted. a lot of good people on here willing to help. cheers.
I had this problem when I switched from an iPhone. Reading through the post here I see that they have answered your questions. You do have to turn off iMessage on the iPhone, and if you have an iPad, you gotta disable that number on the iPad as well. If you don't have either of the devices anymore and they have been reset, then iMessage on the iPhone should automatically switch to SMS instead of iMessage. Hope this helps.
I have not had a chance to do much the last few days but just quickly I tried turning Imessage off and then inserting the LTE Sim into the Galaxy S4, I have not reset my iphone though, I sent my coworker a message and he got it, he tried replying it said "not delivered", then he initiated a new message, not replying from one I had sent him, and he sent me a picture and it actually came thru, also I sent my wife a message to her Iphone and she is not able to reply nor initiate a new message to send to me. That is so strange, tomorrow afternoon I am going all out and will factory reset my iphone and see if that seems to help. By the way I signed out of my Apple ID and also disabled Imessage and this is all still going on.
will report later tomorrow if it helps factory resetting iphone.
Thanks again for all the replys.
F**king apple.
Folks, since I love gadgets I just purchased a week old HTC One and of course its doing the same thing by not getting texts from Iphones. I've signed out of my apple account and turned of Imessage and still the same things happen. Does it matter that i'm using Straight Talk even though I have the newest ATT LTE sim card?
Thanks
I don't know if this is the solution or not but I have finally gotten texts from iPhone users, on my wife's iPhone I went under Settings, messages and then turn on Send As SMS, this has worked for 3 folks with iPhones texting me tonight.
One more question , does the HTC One need to be rooted or unlocked in order to send pictures? I tried sending one a little while ago and it did not go.
rockey95 said:
Folks, since I love gadgets I just purchased a week old HTC One and of course its doing the same thing by not getting texts from Iphones. I've signed out of my apple account and turned of Imessage and still the same things happen. Does it matter that i'm using Straight Talk even though I have the newest ATT LTE sim card?
Thanks
Click to expand...
Click to collapse
I went to the Apple store today and asked about your issue (had to go there for a warranty swap for an iPad and remembered your question). They told me you could call Apple at (forgot number) and they can disable it for you. That seems easy enough doesn't it? If you try it and it works please let me know!
rockey95 said:
I don't know if this is the solution or not but I have finally gotten texts from iPhone users, on my wife's iPhone I went under Settings, messages and then turn on Send As SMS, this has worked for 3 folks with iPhones texting me tonight.
One more question , does the HTC One need to be rooted or unlocked in order to send pictures? I tried sending one a little while ago and it did not go.
Click to expand...
Click to collapse
No need to root to send pictures/mms just set your carrier APN settings correctly in settings and voila!
Sent from my SGH-T999 using xda premium
(double posted this to try and get help as quick as possible since the phone needs to ship out ASAP)
Hi everyone. I'm an American living in Sweden. I have a unlocked galaxy note 3 that I am going to send my TECHNOPHOBIA suffering mother so she van video chat and see my newborn son for the first time live instead of in snail mailed pictures. She has agreed to try her best to learn because after 4 years of us not seeing each other she is willing to the anything
so here is the advice I need.
Best way to *safety proof* (don't want to call my mom a idiot) the phone.
A way for me to remotely restore the phone to MY settings when she accidentally messes something up and calls me freaking out.
Advice on a service plan. I have good credit in the usa and a social security number. she lives in 70647 Iowa, Louisiana. w
We would like to be able to video chat on skype on demand. But she will not be streaming video or downloading anything but content from dropbox. I would love if there was the option for her to be able to send an sms/mms to my mobile in sweden.
I would like yo put the phone in some *easy* setup. similar to the one included in 4.4.2 BUT my mother will only be using the phone for a few things. Skype facebook and dropbox. Also receiving sms/mms from me only. I would like her to have the ability to call our foreign cellphone numbers though in case of an emergency.
The phone is already rooted and updated to samsung version of 4.4.2. I would happily use another ROM if someone can recommend one that would best suit my needs.
I have a windows desktop running win 7 and an extra note 3 that I will be keeping here to use as well.
Help a lady out please! I desperately want to see my momma.
lindadhnorman said:
(double posted this to try and get help as quick as possible since the phone needs to ship out ASAP)
Hi everyone. I'm an American living in Sweden. I have a unlocked galaxy note 3 that I am going to send my TECHNOPHOBIA suffering mother so she van video chat and see my newborn son for the first time live instead of in snail mailed pictures. She has agreed to try her best to learn because after 4 years of us not seeing each other she is willing to the anything
so here is the advice I need.
Best way to *safety proof* (don't want to call my mom a idiot) the phone.
A way for me to remotely restore the phone to MY settings when she accidentally messes something up and calls me freaking out.
Advice on a service plan. I have good credit in the usa and a social security number. she lives in 70647 Iowa, Louisiana. w
We would like to be able to video chat on skype on demand. But she will not be streaming video or downloading anything but content from dropbox. I would love if there was the option for her to be able to send an sms/mms to my mobile in sweden.
I would like yo put the phone in some *easy* setup. similar to the one included in 4.4.2 BUT my mother will only be using the phone for a few things. Skype facebook and dropbox. Also receiving sms/mms from me only. I would like her to have the ability to call our foreign cellphone numbers though in case of an emergency.
The phone is already rooted and updated to samsung version of 4.4.2. I would happily use another ROM if someone can recommend one that would best suit my needs.
I have a windows desktop running win 7 and an extra note 3 that I will be keeping here to use as well.
Help a lady out please! I desperately want to see my momma.
Click to expand...
Click to collapse
I saw different people using Android phones and have to say that especially Samsung phones are extremely difficult to use in terms of responsiveness and features. I haven't seen any rom which is "easier" to use than the build in easy mode. We gave our grandparents and parents an iPhone and ipad since they are easier to use. Coming from an Android fanatic.
4aces said:
I saw different people using Android phones and have to say that especially Samsung phones are extremely difficult to use in terms of responsiveness and features. I haven't seen any rom which is "easier" to use than the build in easy mode. We gave our grandparents and parents an iPhone and ipad since they are easier to use. Coming from an Android fanatic.
Click to expand...
Click to collapse
I'm pretty much stuck with the galaxy note 3 for her a phone. I am trying out Big Launcher right now. I LOVE the 'Easy Touch Wizzard' except that I wish you could edit the main screen's applications. And Big Launcher is nice but I wish you could have slightly smaller icons so I could fit everything in one screen. *sighs* I need to learn to program.
Can anyone recommend any data programs that are great for mostly video calling on skype (or hangouts/chat on since they are both note 3 phones)? Would love if they had some intentional sms options as well.
lindadhnorman said:
I'm pretty much stuck with the galaxy note 3 for her a phone. I am trying out Big Launcher right now. I LOVE the 'Easy Touch Wizzard' except that I wish you could edit the main screen's applications. And Big Launcher is nice but I wish you could have slightly smaller icons so I could fit everything in one screen. *sighs* I need to learn to program.
Can anyone recommend any data programs that are great for mostly video calling on skype (or hangouts/chat on since they are both note 3 phones)? Would love if they had some intentional sms options as well.
Click to expand...
Click to collapse
US data programs? I used to have cricket in CA which is kinda less expansive. If your mom has a cellular plan I would ask if there is any combination possible. Are u looking for a cheap or very good data plan?
And sorry I completely forgot to mention launchers; )
4aces said:
US data programs? I used to have cricket in CA which is kinda less expansive. If your mom has a cellular plan I would ask if there is any combination possible. Are u looking for a cheap or very good data plan?
And sorry I completely forgot to mention launchers; )
Click to expand...
Click to collapse
I'm looking for VERY good. And It needs to be on AT&T or T-mobile to get the best coverage, as well at LTE (verified with IMEI, and LTE bands).
I am willing to sign a contract OR to get prepaid, as long as I can pay it online with a VISA, or Mastercard. My mom's current phone is one of those elderly social security phones. Basically only for receiving calls, OR emergencies. So there is no option for data.
lindadhnorman said:
I'm looking for VERY good. And It needs to be on AT&T or T-mobile to get the best coverage, as well at LTE (verified with IMEI, and LTE bands).
I am willing to sign a contract OR to get prepaid, as long as I can pay it online with a VISA, or Mastercard. My mom's current phone is one of those elderly social security phones. Basically only for receiving calls, OR emergencies. So there is no option for data.
Click to expand...
Click to collapse
For Skype calls u need a lot of gb. 8 gb on t-mobile go down pretty fast when u are video calling. If at&t or t-Mobile and the price doesn't matter go for at&t with 20 gb.
Doesn't your mom have wireless router? Would be a lot more convenient than a data plan on the cell phone.
Nope no access to Internet what so ever lol. She wouldn't know how to use one even if I could get one to her.
Sent from my SM-N9005 using XDA Free mobile app
I bought a V20 used on Swappa that didn't come with a SIM, didn't realize how much trouble that would prove to be. Sprint is not like the other carriers where the service follows the SIM. The SIM card you have has to be associated with certain ranges of IMEIs otherwise it won't work, apparently.
I went to 2 different Sprint stores last night. At the first store they tried every nano sim that they had on hand but none of them worked on Sprint's network in the V20. The 2nd store said they didn't have one in stock but I could try calling the national sales support line, well, the sales support line will not talk to you unless you work at a Sprint store. The 2nd store also said that I needed an ICCID ending in 0849.
This is for a Sprint specific V20.
Anyone have any ideas?
Are you a sprint customer? Try customer service or tech support. You can chat on the sprint website. Ask them to send you a new sim card
Yea I did the chat thing and they are overnighting it to me, at their expense.
I far prefer chat to actually calling, I usually get the right people and its usually resolved.
brons2 said:
Yea I did the chat thing and they are overnighting it to me, at their expense.
I far prefer chat to actually calling, I usually get the right people and its usually resolved.
Click to expand...
Click to collapse
Great glad it's all working out just an FYI they overnighted me a Sim 2 weeks ago it took them eight days to get it to me wasn't quite overnight hope your experience is different
They shipped it on Friday and per UPS web site, it's on the truck for delivery today. I hope to see it this evening when I get home.
So sick of iOS! It was a mistake for me to get an iPhone for my personal use. I have a work phone also and it's a 7 plus. iOS is fine for my work phone but for someone who uses pretty much all of Google's services and likes to root and ROM, it's a real bummer to have an iPhone as your personal. One of the biggest drawbacks is that you can't do both the Google Voice outbound calling and WiFi calling at the same time. You have to choose one or the other. When I turned on WiFi calling, Sprint disabled my Google Voice integration. Enough of that already. People keep asking me why I am calling them on this weird number, because I've been using my Google Voice number for years for all my outbound cell calls.
Bottom line I'm just too invested in the Google ecosystem to use an iPhone. They have most of the Google apps but it's just not as good. I told my wife if she wanted to FaceTime me, just use my work number. Problem solved.
Side note - by loading the security updates, I read here that the V20 can't be rooted now? That would be kind of a bummer but the V20 stock ROM is probably the least buggy that I've seen, so hopefully I'm content to use it as is.
brons2 said:
They shipped it on Friday and per UPS web site, it's on the truck for delivery today. I hope to see it this evening when I get home.
So sick of iOS! It was a mistake for me to get an iPhone for my personal use. I have a work phone also and it's a 7 plus. iOS is fine for my work phone but for someone who uses pretty much all of Google's services and likes to root and ROM, it's a real bummer to have an iPhone as your personal. One of the biggest drawbacks is that you can't do both the Google Voice outbound calling and WiFi calling at the same time. You have to choose one or the other. When I turned on WiFi calling, Sprint disabled my Google Voice integration. Enough of that already. People keep asking me why I am calling them on this weird number, because I've been using my Google Voice number for years for all my outbound cell calls.
Bottom line I'm just too invested in the Google ecosystem to use an iPhone. They have most of the Google apps but it's just not as good. I told my wife if she wanted to FaceTime me, just use my work number. Problem solved.
Side note - by loading the security updates, I read here that the V20 can't be rooted now? That would be kind of a bummer but the V20 stock ROM is probably the least buggy that I've seen, so hopefully I'm content to use it as is.
Click to expand...
Click to collapse
Have you already upgraded security? Do you know your arb# currently or what Zv# your on? You can root if your zv7 or under. Developer mode had a switch to disable automatic updating if your looking for that feature