Database Users

best buy sucks COULDNT GET MY EVO

went to pick my preordered evo but they told me their systems r not functioning because sprint and bestbuy were activating too many lines at the same time.what a luck huh...... and im working full time this weekend so no chance to drop by bestbuy.jsut my day.F$%@#$KKKKK!!!

dude why dint you get it at radio shack? i woke up at 6 am i got it for 150 because i preordered it with 50$ and got a 20 dolar gift card and 10% on accesories and had no problem at all to activated....

same thing is happening at the shack only the early ppl got it.. i tried to get mine at 9 and they couldnt do it...

yea i should've preordered at the shack but too bad for me.so pissed off that im thinking of to wait for the HTC SCORPION

Same thing here....11 AM appt. BB Maize Rd - Wichita......systems are down. 2-2.5 hr wait for activation...started at 9AM. About the time Cali opened. They are going to hold my phone until I can get there after work. Felt retarded leaving work to go get a phone as it was. Oh well.

My Best Buy called in to Sprint and activated over the phone - took about 15 minutes.

magicalan said:
dude why dint you get it at radio shack? i woke up at 6 am i got it for 150 because i preordered it with 50$ and got a 20 dolar gift card and 10% on accesories and had no problem at all to activated....
Click to expand...
Click to collapse
i did the EXACT same thing! except me, my dad and my brothers rolled up to the RS expecting to wait, there was NOBODY there.(except employees) in the time it took us to activate 5 lines, not one person came into the store. i'm very disappointed dallas!!

they had to try a couple times with mine but after the system going down for 10min twice in the middle it took almost an hour for me to get everything done. But I also had picked the lowest sales volume store in the area they only had 13 preorders spread through the whole day. They had time to wait on me.

that is a bummer. i was the first to get my preorder at RS. but as soon as the second guy was let it to do his. the system started to slow down. RS uses "snap" for sprint activation and to my understanding so does BB. if thats the case, could be a long day for ppl because when "snap" slows down, it REALLY slows down...

Why not take the phone unactivated and do it on your own time via Sprints site? Are they not allowing that?

No they have to activate in store, part of the deal with sprint.

We ran 7 of our 8 EVO sales fine in SNAP, though it was beginning to take ~5-10 minutes to load each page. Only one customer (of course mine) ran into so many problems that it took 3 hours to complete... I felt so bad
NOTE TO EVERYONE: If you're trying to upgrade a line that has a Data or SMS block on it, CALL SPRINT AND HAVE THEM REMOVE IT FIRST. It's more hassle than it's worth to handle it in store

Yeah took me about an hour. Took the first dude who came in about an hour. System was sloooooowwwwwwwwwwwwwwwwwwwwwwwwww.....but the phone is beautiful...

Currently having activations issues in Northern CA RS store.. Spent an hour in the store and they are still bogged down.. Hoping to snag the phone at lunch.

Good that I took an appointment for 7.30pm today. Hopefully we should be good by that time.

xtkxhom3r said:
same thing is happening at the shack only the early ppl got it.. i tried to get mine at 9 and they couldnt do it...
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Click to collapse
Yeah I went there at 9 but I think I was more dedicated than you. After 3 hours and 2 breaks (walking around the mall for food) I walked out with my baby at 12:30.
Great day.

My girlfriend went and got mine took 30 minutes and this was at 10am eastern time. By the way, this was at Radio Shack
(Now I am a cool kid with the sent from evo at the bottom )
-------------------------------------
Sent via the XDA Tapatalk App

I was the first one in my BB and had to port my number..it took over an hour to do everything and the people after me couldnt do anything.
bad thing is i cant make any outgoing calls or send any outgoing txt msgs..i can only receive calls and txts..
they told me it would be a few hours..its been over 4 hours and still wont work
so its half way working i guess..

walked in the store at 8, out the door at 820 with my phone.
of course, i was a new line. only weird thing about mine was porting my number from tmo.
i miss the colors on my nexus one. wish the evo's screen was amoled. but, i do like the size, i have to admit.

timothydonohue said:
walked in the store at 8, out the door at 820 with my phone.
of course, i was a new line. only weird thing about mine was porting my number from tmo.
i miss the colors on my nexus one. wish the evo's screen was amoled. but, i do like the size, i have to admit.
Click to expand...
Click to collapse
Dude imagine goig from the nexus to palm pre, and then to evo wow such a difference in the 3

Did you get yours??

LAUNCH DAY!!!
I have an appointment at Best Buy Mobile in 4 hours, I'm so excited cannot wait to be off work so I can run there!!
On one part I'm sad that I will be leaving Windows Mobile (Touch Pro2) but they're not coming out with a 1ghz CDMA Winmo phone so it's time to move on... I had tried android before on a G1 but went back to windows mobile after realizing you couldn't do much with it. Hopefully by now android is more winmo like with folder structures and complete control of files etc. Also will miss my $50/mo unlimited everything plan from boost(sprint).
Does Best Buy do 1-year contracts? I'd rather pay the $70 extra for the phone if I have the option of upgrading early.
POST YOUR DAY 1 EXPERIENCE!!

My cousin works at a store, so I got to cut the line of 15 peopel and be in and out with one.

I got mine this morning. Very satisfied so far, although I can't say I approve of Motorola's attitude towards rooting.

mine will be arriving to my doorsteps tomorrow morning/afternoon, didnt want that hassle of mail-in-rebate so i ordered online.

my appointment is at noon but my wifey is picking it up for me since she gets corporate discount. Woot!

Yes, I sure did
But I do have mixed feelings because of the root/bootloader situation
It's a very nice device, since I'm coming from the Omnia perhaps anything is better

Got mine at the mall kiosk.
Went to the verizon store after work and they were sold out. Then I went to the mall and got mine there.

I was number 15 to get mines. No preorder just walked in and added a line. Loving it so far also got the carbon fiber case, love those job discounts
Sent from my DROIDX using Tapatalk

Went there an hour and a half before opening, got mine 4th.

got mine at 8:45 this morning. They even let me in the store a little early. I got the phone, some screen protectors, a case and the media dock. Everything i wanted. I am super happy.

How much is the media dock?

Satsified!
Breakthecycle2 said:
How much is the media dock?
Click to expand...
Click to collapse
The Media Dock is 49.99 the cable is 24.99 and the car dock is 24.99 as well. The gel case is 14.99 and so forth for the others.
I got mine today. Dropped my Evo and gave it to my sister, she was like uh, are you for real, your just giving it to me, , well i think a good deed leads to another in the future!
I love it so far, but, coming from Sense, it's really a diff ballgame. It has me loving the internal Social networks and all the resizing of the widgets and etc...
The pictures and video seem more vibrant than the Evo too. The colors and letters on the screen seem sharper. Hmm.. who'd thought, once again Motorola defies with only 54 Extra Pixels.
Only complain, wtf, with the speaker? Like it's a "Droid" they're known for that, even the Incredible still has a louder speaker, and dont let me get started with the power hous of an Evo.
Besides that, It has been well. This will suffice until the winter when the 2GHZ one arrives and the 12MP and all those goodies.

Samsung Epic demo model

I talked to my local sprint store representative about when they are going to have a Samsung Epic demonstration model available. After some digging he found that they are having a pair of Epics shipped to them by the 26th and will have them up for demonstration by the 27th of August.
I just thought I would share this with anyone who is interested in the phone, but wants a hands on with it. I am not sure if other areas will be putting up the phone for demo the same day, but this is what i was told in the sacramento area.

If your in NYC, go to the AOL Time Warner center on the 3rd floor. They have the Samsung Experience exhibition where all the latest Samsung products are demonstrated. You can have full access to everything in the "store". There are no sales representatives and thus absolutely no sales pressure. Its like going to a convention center, except its right in the city. There are people who can answer questions about the devices.
I'm sure the Epic 4G as well as the other Galaxy S devices will be demonstrated/featured in that place. Its a really nice place to go to just hang out as they have fun contests and giveaways from time to time. Sometimes even live bands go their and perform. Really cool.

ConceptVBS said:
If your in NYC, go to the AOL Time Warner center on the 3rd floor. They have the Samsung Experience exhibition where all the latest Samsung products are demonstrated. You can have full access to everything in the "store". There are no sales representatives and thus absolutely no sales pressure. Its like going to a convention center, except its right in the city. There are people who can answer questions about the devices.
I'm sure the Epic 4G as well as the other Galaxy S devices will be demonstrated/featured in that place. Its a really nice place to go to just hang out as they have fun contests and giveaways from time to time. Sometimes even live bands go their and perform. Really cool.
Click to expand...
Click to collapse
Thanks for this info, I'm right up the block from them. I checked there site online and they have the Captivate and the Vibrant, but no Epic yet. The only sprint phone they have is the Moment, lol. Hopefully they'll have it early next week so I can stop by and play with it.

cool, im in sac too, i guess ill be hitting up the sprint store and checking out the epic. Only thing that sucks is i dont get my upgrade til oct 1st, ima try and ask the employees if i can upgrade early not sure if it will work though.

Very cool. I'm definitely interested but would like to see it first before I shell out the money. I'll have to call my local store

ConceptVBS said:
If your in NYC, go to the AOL Time Warner center on the 3rd floor. They have the Samsung Experience exhibition where all the latest Samsung products are demonstrated. You can have full access to everything in the "store". There are no sales representatives and thus absolutely no sales pressure. Its like going to a convention center, except its right in the city. There are people who can answer questions about the devices.
I'm sure the Epic 4G as well as the other Galaxy S devices will be demonstrated/featured in that place. Its a really nice place to go to just hang out as they have fun contests and giveaways from time to time. Sometimes even live bands go their and perform. Really cool.
Click to expand...
Click to collapse
Is this the CNN/Time Warner place at Columbus Circle, Broadway @ 59th? If so, i'm so there...

Ugh. My local Sprint store had NO CLUE when they would get a demo phone in. Jesus. You'd think these stores would all be given the same info.

LordLugard said:
Is this the CNN/Time Warner place at Columbus Circle, Broadway @ 59th? If so, i'm so there...
Click to expand...
Click to collapse
Yes it is.

Went to sprint corporate store in sacramento and they said no model on display til launch day.
Sent from my HERO200 using XDA App

Hey I'm in sacramento area too!
Which sprint store had a display model to play with?
I don't think I honestly care enough to drive to a Sprint store just to play with it for a minute. Its less than 3 days away now.

I am a sprint store rep and the advocate for my stores epic and I can confirm no display models till close of biz on the 30th available to the public on the 31st
Sent from my HERO200 using XDA App

I was passing by the natomas store yesterday and no luck, ill probably go next week and check it out, I can't upgrade til sept 15 so I wanna play with it and see if I want it or the evo
Sent from my HERO200 using XDA App

hydralisk said:
Ugh. My local Sprint store had NO CLUE when they would get a demo phone in. Jesus. You'd think these stores would all be given the same info.
Click to expand...
Click to collapse
They are, they're just not allowed to say. Cognitive is right though, we're putting out the demo models Monday night, after hours.

I apologize everyone, i realize that the demo models were not put out on the 27th, the sprint rep i spoke was misinformed and once he found out that they were going to get the Epic on the 26th he assumed they would set it up on the 27th. This was not the case, as i found out yesterday when i went to the store. Luckily, when i went in the sprint store manager was playing with one and said he wasn't supposed to show me the phone, but since i seemed enthusiastic he would anyway. I only toyed with it for about 5 minutes, but a few things i noticed were...
1) the keyboard is very comfortable and easy to type on, and in my opinion is about as good as the touch pro 2 in usability
2)the screen dwarfs in comparison to the evos
3)touchwiz is very smooth and had no lag in my use
4)the still pictures look fantastic as does the video recording
5)build quality and sturdiness seemed inferior to the evo, but then again the evo has no moving parts like the keyboard and we all know about the supposed glass separation, so idk
Anyway i know a lot of this has been covered, but these were just major things that i noticed.
On a final note, as much as i told the sprint manager i was interested in buying the Epic, he was very keen on trying to sell me the Evo right then and there. I wonder why?

greatzak said:
On a final note, as much as i told the sprint manager i was interested in buying the Epic, he was very keen on trying to sell me the Evo right then and there. I wonder why?
Click to expand...
Click to collapse
Because a bird in the hand is better than two in the bush.
Between the two, which one felt ergonomically better in your hand?

Epic is on limited release. Demos will be few and far in between. However, my Radioshack has had an Epic in stock since mid August hahaha

greatzak said:
On a final note, as much as i told the sprint manager i was interested in buying the Epic, he was very keen on trying to sell me the Evo right then and there. I wonder why?
Click to expand...
Click to collapse
the could careless which phone you buy, as long as you get a new line/upgrade. They want the sale right then and there, so you just teased em..

pcmp said:
.Between the two, which one felt ergonomically better in your hand?
Click to expand...
Click to collapse
I found the epic to be more comfortable in my hand, however this is not to say the evo was uncomfortable, just that i prefer the epic.

My only problem with the Epic's keyboard is muscle memory. Coming from a TP2, the shift button is above the FN button. On the Epic the FN button is above the shift button.
Over the course of a few days, it's resulted in more than a few odd typos.
Given time I'll get used to it. Otherwise initial impressions of the keyboard are good.

My experience purchasing a Nexus S at Best Buy today.

I went in today to get my girlfriend a Nexus S since it's free on contract today for my girlfriend. The girl that helped me had an ass worthy of a human sacrifice.
Her other assosiate stated that they had one more left but it came preinstalled with an Invisishield and that is have to pay additional for it. I told her I wasn't interested and then asked her why they would open a new phone and tamper with it without the customers consent. I would have let their little commission scam slide if the protector was put on properly. The shield looked like a righty broke his arm and and put the screen protector on with his left. It had more bubbles than an ice cold Coke.
I declined and they ripped the.protector off and threw it out. I thought it was pretty funny and wondered if any of you guys ran into that. I'm going to check the phone when I get home to make sure I don't have any water damage.
Sent from my PC36100 using XDA App

I got mine at bb and the lady was super nice, didn't even ask twice about a case
Sent from my Nexus S 4G using XDA App

Got mine online. Can't stand most bb associates.
Sent from my HTC Vision using XDA Premium App

Got mine at bb today also, the lady was great and a joy to buy from.
Sent from my Nexus S using XDA Premium App

I had to drive an hour and a half to get my wife's new upgrade as the local Best Buy stores in my area do not carry T-Mobile. So it was off to Raleigh. But the Best Buy Phone store was very nice and so were the sale associates. I think it was a great deal.

Picked up my freebee today from BB, would you believe, it took 3 1/2 hours !!!!
Everything was going wrong at the store .. problems activating, problems with my account, continuous calls to AT&T & BB Corporate .. it was basically a nightmare.
To top it all off, in the process or trying to activate the damn phone, they completely rubbed my wife's phone off AT&T's system !!! Wife has iPhone 4 that was now dead in the water. Call my wife's phone, nothing, states # disconnected !!! Another 1 hour on the phone with AT&T Business Enterprise trying to get wifes # back & iPhone re-activated.
I sent the BB Store Manager (who I know personally) & Corporate BB Mobile a nasty a$$ email explaining the complete ordeal there at his store and my issues afterwards of what his BB employees did to my AT&T account.
Let's see what response I get from that.
Sent from my Inspire 4G using XDA Premium App

I went today to take charge while my dad and brother got them. My dad's has the new version of the market, but my brother's has the old version. Anyone know why that would be the case? Could my dad's just have been newer product?

Some people suck. Thats why I do most of my shopping online haha

LordGeek said:
Picked up my freebee today from BB, would you believe, it took 3 1/2 hours !!!!
Everything was going wrong at the store .. problems activating, problems with my account, continuous calls to AT&T & BB Corporate .. it was basically a nightmare.
To top it all off, in the process or trying to activate the damn phone, they completely rubbed my wife's phone off AT&T's system !!! Wife has iPhone 4 that was now dead in the water. Call my wife's phone, nothing, states # disconnected !!! Another 1 hour on the phone with AT&T Business Enterprise trying to get wifes # back & iPhone re-activated.
I sent the BB Store Manager (who I know personally) & Corporate BB Mobile a nasty a$$ email explaining the complete ordeal there at his store and my issues afterwards of what his BB employees did to my AT&T account.
Let's see what response I get from that.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
That sounds like a nightmare. Where in Ohio?

Had mine within 20 mins!
Sent from my Nexus S using XDA Premium App

Androidude said:
I went today to take charge while my dad and brother got them. My dad's has the new version of the market, but my brother's has the old version. Anyone know why that would be the case? Could my dad's just have been newer product?
Click to expand...
Click to collapse
No. The market update is totally random. If you had him do a few factory resets it'll get pushed to his device. Say 3 out of 7 resets results in the market update.

tekkitan said:
That sounds like a nightmare. Where in Ohio?
Click to expand...
Click to collapse
North Olmsted BB @ the Great Northern Mall (strip).
Sent from my Inspire 4G using XDA Premium App

I got mine on Saturday and walked in today to get my money back. now running CM7 build 150 with native tether on the road with my SGT. Priceless.
Sent from my GT-P7510 using XDA Premium App

ElCamino said:
I got mine on Saturday and walked in today to get my money back. now running CM7 build 150 with native tether on the road with my SGT. Priceless.
Click to expand...
Click to collapse
How are the recent CM7 nightlies running on the Nexus S(no 4G)? I've got to root my dad's so he can have tethering. I have an Inspire so I don't keep up around here.

Picked one up today without issue. Although I may be returning this. Not sure its a good replacement for the EVO.

l0gix said:
Picked one up today without issue. Although I may be returning this. Not sure its a good replacement for the EVO.
Click to expand...
Click to collapse
same here, was not aware that the signal problem would be that bad for me, it is.
although service hasn't cut or anything, i do not like seeing no bars, and only a 3g icon, at all. I loved the feel of my original Nexus however, and wanted that back, on top of that, I just need a 2nd phone to do code **** on.
my day? 12 hours worth of trying to get my Nexus S.
9am: post on XDA
10am: go to store, see what the deal is, BB site told me i was eligible for a partial upgrade
10:30: deuche at BB looks my stuff up, tells me since im at partial upgrade it would only be 75$ off the 549 price. I laughed.
10:40: I explain that my friend bought his evo the day after i did, we both left tmobile for sprint, few days after EVO3d release, my buddy and I go into sprint store to pay whatever for a 3d. They give him a 3D for 199.99, no plan change, no plan upgrade, no premier gold membership. no issues.
dude insist that he did not, and that im lie'ing, and know nothing of what i was talking about, because that defitnally would not of happened that way, and if anything, I can buy an Evo3D for 4something with my partial discount
i tell this guy ima bout to f**king kill him for telling me i dont know what im talking about, i was WITH HIM. turn around and leave.
11: call sprint. get transferred 3 times to handle why my buddy got that scenario, yet im not eligible.
Lady was so nice, sounded young, sweet, and most importantly, smart-understanding-and well informed. Tells me she can "buy up" upgrade my plan, and start fresh witha new 2 year contract, and that i would be eligible for any phone at new 2 year price, my plan was upgraded by i think $10, but could have been $20. I also get a discount for being a "UPS employee" * so i dont care to pay a small difference.
12: She tells me "IT WILL TAKE UP TO 2 HOURS TO TAKE PLACE" she makes it VERY clear, keep texting 1311 with "upgrade" for the next 2 hours, when it goes through, Ill know. She'll also have an email sent to confirm it processes.
3pm: still nothing, have to leave for IT work, keep texting upgrade
4:30pm: tech work done, keep texting upgrade
-im a patient person, friendly, do excellent customer support, I understand hostile people, so i am not one of them, with 3rd party customer support-
5: I call sprint. 3 people later, 2 of languages I can not understand english from 60year smoking veterans cough. 3rd lady is of your typical "Tyqueisha" attitude for her type of name, you know what im saying.
She tells me "day shouldn't have told u 2 hours, it will take up to 48 hours", but she "just axed her managa and she says im in a waiting list to get it done so just sit tyte it'll come threw for'ch'u"
5:30: off phone with sprint, pissed. start calling best buys around my area to locate if they even have any
6:30: many 10-25 minute waiting on hold before talking to anyone, i try calling further away stores, but ask them to look up specifics.
- I used to work at best buy, geek squad, 2 years. I know when they look up stuff on "RSS" that usually its off by about 2 hours, so a quick way to tell someone to piss off, is to tell them another store that RSS says is in stock, to get off the phone quickly, and to again, piss off caller X -
7:20: I think I locate one, about 30 minutes away, compared to the 7 minutes away.
7:40: I call my 7 minute away store, and have been on hold for 20 minutes, finally get someone - I ask them to check RSS - knowing - "no apparently were out"
7:45: Still texting upgrade - Nothing yet
7:50: Try calling store that i think the Nexus S is at, get on hold. Wait 5 min, hang up, ill assume its there.
7:55: call sprint. get transferred up 3 people - dude is so sorry, guarantee that it will be on in 30 minutes, hes walking to his supervisor to pass it on right now, no more problems, no call backs, 100% positive, 30 minutes.
8:10: I figure, hell, I know RSS is always wrong, ill drive to my 7 minute store, make an employee call direct to other stores, find me, ill drive fast to taht store, real, real fast.
8:17: in best buy, huge, huge line. wait in it for about 5 minutes, go seek a manager, because if im gonna wait there, I want to know its there, if it is, ill wait.
8:25: im still waiting for floor manager to come back, lemme know whats up, i walk over to mobile area, he's passing out 'store tickets' to help assign inventory to people waiting.
i walk up to him like "dude, you better say your about to walk one of those last 2 in your hands for me back there"
he stutters.. tells me he was, but stuttered because he wsent sure if it was me walking up to him, from the area i was in. I laugh, say sure, take the ticket.
8:30:8:35ish - text upgrade - nothing! nothing! there about 12 people in line in front of me, I apoligize to the few people around me, for what was about to happen.
--
i call sprint. i inform them to read the notes, they've been keeping track, and that i am waiting in line, as today, as they know, is the only day of the deal, the notes show i was promised 2 hours, then promised 30 minutes, 8 hours ago. I tell them if i get to the front of the line, and they don't have an solution for me, that it would turn into my last phone call with sprint, and the end of my sprint developer account as well, oh BTW, this is also 4 people up, from my initial person i spoke with when i called.
thats not all i said, but thats the just of it, i had the attention of every person in line the whole time, demonstrating exactly what a very smart real-mean-asshole-jerk, actually is, in person.
--
8:50pm: Whoever, at Sprint was, tells me 5 minutes, ten TOPS. ill have a text, and it will be activated. he is with his supervisor, and are going to do it, as soon as im off the phone.
5 minutes later, only 3 people moved out of the line, i keep texting upgrade.
5 minutes later - it happens. it actually takes the ten minutes, that prick.
by this time, best buy closed.
I walk out , with my nexus S , at 9:50, 2nd to last customer out of the store.
my outcome:
nexus S reception sucks compared to EVO, atleast in comparison to visually seeing bars on screen.
2 of the employee's bought my weed icon apps.
Sweet, I get a new phone to test stuff on, and make $1.40 from selling apps in person, lost 12 hours of my life.
worth it? you tell me.
sprint, this isn't over.
im sorry for anyone that reads all of that, but that is really how it went down, and i hope someone at sprint may some day see it, and just say "damn, sucks for you dude!" and laugh all the way to the bank.

docsparks said:
same here, was not aware that the signal problem would be that bad for me, it is.
although service hasn't cut or anything, i do not like seeing no bars, and only a 3g icon, at all. I loved the feel of my original Nexus however, and wanted that back, on top of that, I just need a 2nd phone to do code **** on.
my day? 12 hours worth of trying to get my Nexus S.
9am: post on XDA
10am: go to store, see what the deal is, BB site told me i was eligible for a partial upgrade
10:30: deuche at BB looks my stuff up, tells me since im at partial upgrade it would only be 75$ off the 549 price. I laughed.
10:40: I explain that my friend bought his evo the day after i did, we both left tmobile for sprint, few days after EVO3d release, my buddy and I go into sprint store to pay whatever for a 3d. They give him a 3D for 199.99, no plan change, no plan upgrade, no premier gold membership. no issues.
dude insist that he did not, and that im lie'ing, and know nothing of what i was talking about, because that defitnally would not of happened that way, and if anything, I can buy an Evo3D for 4something with my partial discount
i tell this guy ima bout to f**king kill him for telling me i dont know what im talking about, i was WITH HIM. turn around and leave.
11: call sprint. get transferred 3 times to handle why my buddy got that scenario, yet im not eligible.
Lady was so nice, sounded young, sweet, and most importantly, smart-understanding-and well informed. Tells me she can "buy up" upgrade my plan, and start fresh witha new 2 year contract, and that i would be eligible for any phone at new 2 year price, my plan was upgraded by i think $10, but could have been $20. I also get a discount for being a "UPS employee" * so i dont care to pay a small difference.
12: She tells me "IT WILL TAKE UP TO 2 HOURS TO TAKE PLACE" she makes it VERY clear, keep texting 1311 with "upgrade" for the next 2 hours, when it goes through, Ill know. She'll also have an email sent to confirm it processes.
3pm: still nothing, have to leave for IT work, keep texting upgrade
4:30pm: tech work done, keep texting upgrade
-im a patient person, friendly, do excellent customer support, I understand hostile people, so i am not one of them, with 3rd party customer support-
5: I call sprint. 3 people later, 2 of languages I can not understand english from 60year smoking veterans cough. 3rd lady is of your typical "Tyqueisha" attitude for her type of name, you know what im saying.
She tells me "day shouldn't have told u 2 hours, it will take up to 48 hours", but she "just axed her managa and she says im in a waiting list to get it done so just sit tyte it'll come threw for'ch'u"
5:30: off phone with sprint, pissed. start calling best buys around my area to locate if they even have any
6:30: many 10-25 minute waiting on hold before talking to anyone, i try calling further away stores, but ask them to look up specifics.
- I used to work at best buy, geek squad, 2 years. I know when they look up stuff on "RSS" that usually its off by about 2 hours, so a quick way to tell someone to piss off, is to tell them another store that RSS says is in stock, to get off the phone quickly, and to again, piss off caller X -
7:20: I think I locate one, about 30 minutes away, compared to the 7 minutes away.
7:40: I call my 7 minute away store, and have been on hold for 20 minutes, finally get someone - I ask them to check RSS - knowing - "no apparently were out"
7:45: Still texting upgrade - Nothing yet
7:50: Try calling store that i think the Nexus S is at, get on hold. Wait 5 min, hang up, ill assume its there.
7:55: call sprint. get transferred up 3 people - dude is so sorry, guarantee that it will be on in 30 minutes, hes walking to his supervisor to pass it on right now, no more problems, no call backs, 100% positive, 30 minutes.
8:10: I figure, hell, I know RSS is always wrong, ill drive to my 7 minute store, make an employee call direct to other stores, find me, ill drive fast to taht store, real, real fast.
8:17: in best buy, huge, huge line. wait in it for about 5 minutes, go seek a manager, because if im gonna wait there, I want to know its there, if it is, ill wait.
8:25: im still waiting for floor manager to come back, lemme know whats up, i walk over to mobile area, he's passing out 'store tickets' to help assign inventory to people waiting.
i walk up to him like "dude, you better say your about to walk one of those last 2 in your hands for me back there"
he stutters.. tells me he was, but stuttered because he wsent sure if it was me walking up to him, from the area i was in. I laugh, say sure, take the ticket.
8:30:8:35ish - text upgrade - nothing! nothing! there about 12 people in line in front of me, I apoligize to the few people around me, for what was about to happen.
--
i call sprint. i inform them to read the notes, they've been keeping track, and that i am waiting in line, as today, as they know, is the only day of the deal, the notes show i was promised 2 hours, then promised 30 minutes, 8 hours ago. I tell them if i get to the front of the line, and they don't have an solution for me, that it would turn into my last phone call with sprint, and the end of my sprint developer account as well, oh BTW, this is also 4 people up, from my initial person i spoke with when i called.
thats not all i said, but thats the just of it, i had the attention of every person in line the whole time, demonstrating exactly what a very smart real-mean-asshole-jerk, actually is, in person.
--
8:50pm: Whoever, at Sprint was, tells me 5 minutes, ten TOPS. ill have a text, and it will be activated. he is with his supervisor, and are going to do it, as soon as im off the phone.
5 minutes later, only 3 people moved out of the line, i keep texting upgrade.
5 minutes later - it happens. it actually takes the ten minutes, that prick.
by this time, best buy closed.
I walk out , with my nexus S , at 9:50, 2nd to last customer out of the store.
my outcome:
nexus S reception sucks compared to EVO, atleast in comparison to visually seeing bars on screen.
2 of the employee's bought my weed icon apps.
Sweet, I get a new phone to test stuff on, and make $1.40 from selling apps in person, lost 12 hours of my life.
worth it? you tell me.
sprint, this isn't over.
im sorry for anyone that reads all of that, but that is really how it went down, and i hope someone at sprint may some day see it, and just say "damn, sucks for you dude!" and laugh all the way to the bank.
Click to expand...
Click to collapse
You're lucky it was done same day. Turn around time on buyups are 24-48 hours as it's a backend team that does them in the order they are received. Couple hundred resets a day that must be verified for accuracy and that qualifications are met, 10 backend members doing them and the other thousand things they have to do as well. Sucks for the hassle though.
Sent from my Nexus S 4G using XDA Premium App

really, im not even dogging anyone in that entire process. i LOVED sprint, until today. hell I even still love best buy.
I just wanted to really show my die-hard androidneedyness
and how much being mis-lead, can ruin someones day.
i am grateful though, please dont mistake that from my bad spelling while rushing. and for the love of god please edit to not quote that entire thing, as some peoples data connection would hate this page.

I got one for my wife. No issues, they had 3 left. Cost me nothing, cant beat that.

I hate talking to ghetto people at Sprint. It pissed me off more than the reps that don't speak English and get mad at you because you can't understand a word they say.
I'm half black and I.hate when I call they try and get "street" with me like I'm a homeboy from the corner. It's an uncomfortable feeling.
Sent from my PC36100 using XDA App

Wrong Note Received!!!

After drooling over the Note via virtually by watching a ton of youtube videos as well as reading up on everything about it I could find, I finally was ready to buy it (after had borrowing the money to get it). I knew I wanted the GT-N7000 version over the US AT&T model, mainly because of the better processor and I really like that Video Maker app, as well as a bunch of other things. I ordered my International Note through Amazon, with Prime Shipping! I placed the order for it last Wednesday afternoon, but it was not scheduled to arrive until Today, Monday. Woke up early, just to make sure I was handed the package and it wasn't thrown to my front door, ... I immediately felt something was wrong when I saw the box. It was in a longer than needed rectangular box, with both sides pushed in, to where you could actually reach in and pull the phone out of the box.
When I opened the box, too look at what was in there, first thing I noticed was that the phone box was not plastic wrapped, second thing, the AT&T logo on the box!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I wasn't really upset as I should of been, but the feeling of waiting over the weekend for Monday to come started back up again, as I knew I was going to have to return this phone, and wait for it to go through the process of mailing it back, waiting for the refund to go through, then reordering it from someone else, and waiting for it to arrive again.
The dealer I bought it from was MasterDeals Inc on Amazon. I will definitely not be buying anything from them in the future.
What a huge letdown this was, after having that NOTE FEVER for several weeks, then for it to end this way was a big disappointment. I hope the next one that gets shipped to me is the correct model.
I got to hold it for but a brief instance, my baby and I will meet again soon.

Sorry to hear that, it should all get sorted out as the product you purchased was a N-7000 and not the ATT Note.

Man that really sucks I am planning on ordering another note from amazon for my wife and I want to make sure that doesn't happen to me. I just noticed the reseller who is selling through Amazon that I was planning on buying through has two different pictures one for att and one for international ill have to be careful. Good luck on your return I hope they get you all sorted quickly it really is an amazing device.
Sent from my GT-N7000 using Tapatalk

When ordering online they don't specify which version it is? I'm sorry to hear that ... regardless, I'm sure it'll get straightened out.

UPDATE: 4/6/12
After what happened, which I posted above, I am glad to say I am now a VERY HAPPY GT-N7000 Note owner.
How it happened.
After opening the package which I had received on Monday 4/2/12, I immediately packaged it back up and sent it back, due to the fact that the seller had sent me the AT&T model, which I did not order.
Amazon's customer service emailed me the pre-paid UPS postage to include on the box, and I went to the nearest UPS drop off location and sent it. This was about 3:45 pm.
On Wednesday, at 12:00 PM, I had received a email from Amazon saying they had received the return, and were processing it and would email me back once the refund was submitted. That evening around 6:00 pm, I had received the email saying the amount I spent on the phone, $609.99, was being refunded back to the card I had used for the purchase. That was good enough for me.
3 Hours later or so, I reordered the Note from Yapper Wireless on Amazon. This was after receiving response emails from them that they were in fact selling the GT-N7000 model, so I placed the order around 9:00 pm that night.
Since I am a Amazon Prime member, I only had to pay $3.99 to have my order sent via 1 day shipping, which I did, as I wanted it before the weekend.
Thankfully, it did arrive this morning, Friday, at 11:00 am. Keeping my fingers crossed, I opened the box, and immediately seen that it was in fact the GT-N7000 WHITE model.
The phone box was not plastic wrapped, and after looking in the box, I noticed why, the seller took out the international plug adapter, and replaced it with the US Samsung one, which I was happy about.
Next I installed a screen protector, which I am not sure I will keep on, then installed my 32GB Samsung Class 10 Micro SD card, and installed my Straight Talk sim card. Followed the instructions on the Straight Talk website, activated the sim, picked the $45 a month Unlimited plan, and entered the APN settings that can be found on this post http://forum.xda-developers.com/showthread.php?t=1487293 Thanks to Hirudin for posting it.
I first tried a call, Worked.
Text message, Worked.
Took a pic and sent it (MMS), Worked.
Again, I was VERY HAPPY! It's feels good to have unlimited minutes again, after being SO limited as I was with my 300 minutes a month $35 Virgin Mobile plan.
Next step, downloaded Speed Test to test the network.
Turned off WiFi (of course), Began Test.
I noticed in the status bar, It was going from 3G to H+, but then stayed on H+, this test was taking inside my house.
Results:
3.1 MBPS Down
1.2 MBPS Up
I am located in Fremont, CA .. the Bay Area.
I again, VERY HAPPY with these speeds, I would be lucky to get 100 KBPS Down with Virgin Mobile, which of course runs off of Sprints network.
I then went to the Google Play store on my computer, signed in with the email associated with my phone, and went to Devices under account settings, I was once again VERY HAPPY to see that it shows my carrier as AT&T!
The phone is on the charger now, I haven't really got into it yet, but I can say that this is definitely the BEST phone I have ever owned, and yes I did once own and use the iPhone 4. I am so excited to FINALLY have my very own Note, and I can't wait to start using it and customizing it to my liking. I look forward to May 22, when Samsung announces the S III, and hopefully whatever specs this new phones has, hardware wise, will make it into the Note 2. Quad Core/2GB Ram/12-16 Megapixel Camera/etc. I just hope the Note 2 at least keeps the same size screen, if not go slightly bigger!
Sorry for the long post, I just wanted to share my experience with everyone, and yes, the Note/Straight Talk combination works flawlessly! Highly recommended if you don't like spending $100+ on your phone bill.
Long Live the Note/Hail to the King Baby!

Gotta love those happy endings.
And don't worry about the phone being on 3G, mine does the same. It switches to H+ when it starts pulling data, and goes back to 3G when it's finished; i think it's a power saving measure.

Wow from disaster to awesome, all sorted within the week. Sounds like you and amazon worked really fast to fix the problem. Congrats on getting the right note and I could almost feel your optimism while reading through lol!
Too many times ppl get hung up on bad mouthing a company due to a problem and take ages to get it fixed. You on the other hand named and shamed vowing never to buy from again (same thing I would do) and then got on with getting your phone
There really is no going back to a smaller device for ppl who use their phone other than calls. Loved my Dell Streak for year and a half and now I love my note. 5" is the future.
Enjoy your device buddy wd.

TheRealCJ said:
Gotta love those happy endings.
And don't worry about the phone being on 3G, mine does the same. It switches to H+ when it starts pulling data, and goes back to 3G when it's finished; i think it's a power saving measure.
Click to expand...
Click to collapse
Sounds cool, thanks for the heads up.

Koguchi9 said:
Wow from disaster to awesome, all sorted within the week. Sounds like you and amazon worked really fast to fix the problem. Congrats on getting the right note and I could almost feel your optimism while reading through lol!
Too many times ppl get hung up on bad mouthing a company due to a problem and take ages to get it fixed. You on the other hand named and shamed vowing never to buy from again (same thing I would do) and then got on with getting your phone
There really is no going back to a smaller device for ppl who use their phone other than calls. Loved my Dell Streak for year and a half and now I love my note. 5" is the future.
Enjoy your device buddy wd.
Click to expand...
Click to collapse
Yeah, I am glad it all worked out in the end. I know what you mean about not going back to a smaller device, I don't think I could do it, or at least I know I wouldn't want to.

Actually it bounces back from H+ to 3G as soon as your phone is idle for a couple of seconds or your throughput is below a certain threshold. This is controlled by the network and not your phone. The wireless medium is shared between many users, this is done to free up the limited resources for the users actually needing H+ and throw back everyone who doesn't need it to 3G.
Sent from my GT-N7000 using xda premium

Come on REALLY!! No one made a star wars joke!
This is not the Droid you are looking for...
Sent from the Awesomeness that is my Galaxy Note using XDA Premium app
(Yeah its lame but it was 1st thing came in toy head when I saw the title of the post)