LAUNCH DAY!!!
I have an appointment at Best Buy Mobile in 4 hours, I'm so excited cannot wait to be off work so I can run there!!
On one part I'm sad that I will be leaving Windows Mobile (Touch Pro2) but they're not coming out with a 1ghz CDMA Winmo phone so it's time to move on... I had tried android before on a G1 but went back to windows mobile after realizing you couldn't do much with it. Hopefully by now android is more winmo like with folder structures and complete control of files etc. Also will miss my $50/mo unlimited everything plan from boost(sprint).
Does Best Buy do 1-year contracts? I'd rather pay the $70 extra for the phone if I have the option of upgrading early.
POST YOUR DAY 1 EXPERIENCE!!
My cousin works at a store, so I got to cut the line of 15 peopel and be in and out with one.
I got mine this morning. Very satisfied so far, although I can't say I approve of Motorola's attitude towards rooting.
mine will be arriving to my doorsteps tomorrow morning/afternoon, didnt want that hassle of mail-in-rebate so i ordered online.
my appointment is at noon but my wifey is picking it up for me since she gets corporate discount. Woot!
Yes, I sure did
But I do have mixed feelings because of the root/bootloader situation
It's a very nice device, since I'm coming from the Omnia perhaps anything is better
Got mine at the mall kiosk.
Went to the verizon store after work and they were sold out. Then I went to the mall and got mine there.
I was number 15 to get mines. No preorder just walked in and added a line. Loving it so far also got the carbon fiber case, love those job discounts
Sent from my DROIDX using Tapatalk
Went there an hour and a half before opening, got mine 4th.
got mine at 8:45 this morning. They even let me in the store a little early. I got the phone, some screen protectors, a case and the media dock. Everything i wanted. I am super happy.
How much is the media dock?
Satsified!
Breakthecycle2 said:
How much is the media dock?
Click to expand...
Click to collapse
The Media Dock is 49.99 the cable is 24.99 and the car dock is 24.99 as well. The gel case is 14.99 and so forth for the others.
I got mine today. Dropped my Evo and gave it to my sister, she was like uh, are you for real, your just giving it to me, , well i think a good deed leads to another in the future!
I love it so far, but, coming from Sense, it's really a diff ballgame. It has me loving the internal Social networks and all the resizing of the widgets and etc...
The pictures and video seem more vibrant than the Evo too. The colors and letters on the screen seem sharper. Hmm.. who'd thought, once again Motorola defies with only 54 Extra Pixels.
Only complain, wtf, with the speaker? Like it's a "Droid" they're known for that, even the Incredible still has a louder speaker, and dont let me get started with the power hous of an Evo.
Besides that, It has been well. This will suffice until the winter when the 2GHZ one arrives and the 12MP and all those goodies.
I'm going to pick mine up right now. I had to pay an old debt to sprint and they told me if they run my credit twice within 60 days it'll get flagged for fraud, so I'm hoping that doesn't happen. I don't know if they ran my credit when I payed that debt or not.
Let us know how you like yours!!
I have it since 8:10. I'm transferring the information from my Evo to it. I bought a really cool case with it.
Going to get mine at lunch time. Sprint store is about 6minutes away, hopefully they dont take the other 54min to get me paid and activated.
Yeah. Got mine and rooted it already. Waiting for a nandroid capable recovery and nand unlock. Cases at sprint were not that great. I might stop by bb today or tomorrow and get a screen pro put on it and see if they have better cases. Sprint had a neat dock but obviously you can't dock if you have a case.
herbthehammer said:
Yeah. Got mine and rooted it already. Waiting for a nandroid capable recovery and nand unlock. Cases at sprint were not that great. I might stop by bb today or tomorrow and get a screen pro put on it and see if they have better cases. Sprint had a neat dock but obviously you can't dock if you have a case.
Click to expand...
Click to collapse
They had one at Sprint that I really liked. It was back and hard rubberized. And for 15 bucks. Who could argue? I put it on and it feels REALLY awesome.
How's the battery life?
Can you make it two days without a charge?
-----just kidding..
Congrats to you early adopters! Good luck with it and looking forward to ALL the mini-reviews.
....contract is almost up for my Sprint credit..can't wait!
kidstechno said:
Going to get mine at lunch time. Sprint store is about 6minutes away, hopefully they dont take the other 54min to get me paid and activated.
Click to expand...
Click to collapse
Don't forget 6 min to drive back to work
I have to wait til after work tonight. I hope there is still stock. Going to the Sprint store first to get my wife to see if she likes it. Then to Best Buy to get the instant rebate. If she likes it I have to wait til November. If not then I will swap devices asap!
just picked mine up in the store, i got there at 8:15 thought there would be a line, but there wasnt I was the only one in the store
REDFOCZ said:
just picked mine up in the store, i got there at 8:15 thought there would be a line, but there wasnt I was the only one in the store
Click to expand...
Click to collapse
Same here. Another person was there picking up the Epic, but other than that, we were alone in the store.
Initial Impressions
Very quick impressions...
Capacative buttons work absolutely FINE.
Going through the menu setting up various things the phone flies.
Email setup is much more of a pain the BB but I expected that and went through the same thing with the EVO
The phone has less of a 3G signal in my office thatn the EVO did but at least it's a solid one bar whereas my 9650 Bold would drop every call. Sprint sent me an Airwave yesterday to use in the office so once I get that up and running I'll be good to go. I have a strong 4g signal at home so I'll try that out this evening.
Absolutely love the screen. If you don't have an EVO sitting next to it for comparison, the screen is plenty big enough.
Keyboard is excellent
I'm guessing it's tyhe rounded corners...the phone is much more comfortable in the hand than the EVO was and for perhaps the same reason, fits much better in the pocket.
Looks great...I sense no "cheapness" factor to it at all.
I'll have more input after I get a chance to really work with it as the day progresses but I'm very happy with the decision to go with this device.
Edit/Delete Message
Further Updates on Call / Sound Quality and GPS:
Having spent the morning on the phone now, I have to say...for someone who wears hearing aids (me), the call quality both on the earpiece in the front and the rear speaker is simply the best I've ever experienced with wither BB or my previous EVO.
Totally impressed and that alone makes this phone worth it to me.
Interestingly, while the EPIC shows only one bar whereas the EVO used to show 2-3 here in my office, the EVO would drop about every third call and the connection was obviously poor. At one bar, the EPIC sounds darn solid.
GPS locked on in seconds from within my office and put me right where I am.
Fired up Sprint Nav, put my house in for a destination and much more quickly than my BB 9650 ever did, it had me on the way home...even though it's not time to go home
Picked mine up at around 8:15
So far loving the keyboard amd how smooth verything seems to be. Sprin had a really cool case with a ruberized back that I decided to buy and so did te other guy getting a epic.
I miss the big screen of the evo. But the samoled screen is definitely an improvement
Sent from my SPH-D700 using XDA App
Picked mine up about an hour ago. I was third in line when the Sprint store opened at 8AM. By the time I left about 20 minutes later, there where at least 6 other people there all wanting the Epic. Purchased all of the available accessories including the Media Dock.
Picked mine up at 8am sharp. Wasn't $350 upfront rather $250 like BB & RS are offering. Asked rep if I had to charge the battery when I got home and said no. Powered it up and it was only 50% charged. Tested GPS with google maps, cold locked right in after I turned on locate in settings. No 4g so far and I live between baltimore and richmond 4g areas, rep said I would have it but I know he was just blowing smoke up my arse about those things. He also kindly advised me that I would be receiving an automated survey call tomorrow and to give their store a 5 out of 1 scoring. I'll think about it.
All in all, pretty pleased with the smothness, minor lag when loading up xda page. Asphalt 5(demo) ran smooth, hardware keyboard has a great feel and good key spacing, and backlit keys are a major plus.
Let the custom ROMS begin!
Just got mine about an hour ago. The only downside is the layout on it but I'm sure some custom ROMS will come soon and I can't root so the wireless tether feature is not there. Overall very nice screen and the touch screen is great. I've only played with it for a half hour so I can't say a whole lot more about it.
ghostrid3r said:
Picked mine up at 8am sharp. Wasn't $350 upfront rather $250 like BB & RS are offering. Asked rep if I had to charge the battery when I got home and said no. Powered it up and it was only 50% charged. Tested GPS with google maps, cold locked right in after I turned on locate in settings. No 4g so far and I live between baltimore and richmond 4g areas, rep said I would have it but I know he was just blowing smoke up my arse about those things. He also kindly advised me that I would be receiving an automated survey call tomorrow and to give their store a 5 out of 1 scoring. I'll think about it.
All in all, pretty pleased with the smothness, minor lag when loading up xda page. Asphalt 5(demo) ran smooth, hardware keyboard has a great feel and good key spacing, and backlit keys are a major plus.
Let the custom ROMS begin!
Click to expand...
Click to collapse
it was 250 in a corporate store or a 3rd party store?
kidstechno said:
Going to get mine at lunch time. Sprint store is about 6minutes away, hopefully they dont take the other 54min to get me paid and activated.
Click to expand...
Click to collapse
It's a guarantee they will, it took 15 minutes for me to buy a car charger the other day.
It took me all of 16 minutes to return the Bold 9650, have them activate the EPIC, check that it worked, buy a case and get out of the store.
I didn't bother to have them set up my email accounts as I'll do it myself.
JUST2SUAVE said:
it was 250 in a corporate store or a 3rd party store?
Click to expand...
Click to collapse
Corp store on new contract $260+. Dunno if he was trying to hook me up or if corp is trying to compete with BB/RS pricing. I did mention "that's what BB across the plaza is selling it for" and he just mumbled LOL.
Dang! My upgrade iss due tomorrow and I call sprint because I havee reserved a phone from sprint and BB, but sprint doesn't wanna give me the instand rebate and sprint doesn't wanna transfer the upgrade day to today, so I'm screw. F U Sprint!!!!
Sent from my TP2 using XDA App
was there a line?
were they sold out?
please do tell your exwpeience dropping by your local at&t
I exchanged mine in store today. No line, no grand displays. Just 2 people there to get the Atrix. Only one phone on display and one dock without a phone to power it. This was in Northern CA. I was at the same store for iPhone PreOrders and it was a madhouse. I thought there would be a little more demand for the phone.
I bought 4 of them today at AT&T. They were the only ones that I could get 4 from. Radio Shack only had 1, Best Buy only had 1, and they said that they would only sell one per family... Weird. It's not like anyone was knocking down their doors for it.
I did because Im nbot up for an upgrade till March and I had to be a pig and get it today at ATT and not radio shack since they wont honor ATT's 30 day policy. I asked about there stock and they said they had plenty.
I picked one up today. Went in and swaped my 3 day old inspire. Prolly best desicion I've made un a few days.
Sent from my MB860 using XDA App
i thought there might have been a mad rush for it and getting sold out. i just sold my hd2 and itching to get the atrix or the pre 3 if that ever comes out
Dmappdev did the same thing. Had the inspire for 3 days. Inspire was awesome but I am loving the size and weight of tHe atrix. The rest is just icing on the cake
My local store said they had several but couldn't sell them because AT&T didn't send them any 4G SIM cards. The rep said I was the 6th or 7th person they turned away.
Sent from my Captivate running Phoenix 5.2
4g sim? what is that nonsense?
Has there even been any advertising for this device? Apple drops 10s of millions months before a product drops, it's not shocking that a device with no major add campaign isn't flying off the shelves.
Maybe att doesnt want people to grab it just yet, until they actually turn on their 4g backhaul, cause ill say this right now. ATT does not have true hspa+, not like t-mobile.
jhattenburg said:
4g sim? what is that nonsense?
Has there even been any advertising for this device? Apple drops 10s of millions months before a product drops, it's not shocking that a device with no major add campaign isn't flying off the shelves.
Maybe att doesnt want people to grab it just yet, until they actually turn on their 4g backhaul, cause ill say this right now. ATT does not have true hspa+, not like t-mobile.
Click to expand...
Click to collapse
I've seen a couple of commercials here and there.
I was the only idiot waiting for the store to open at 9am. The only other guy that even walked in was some old dude that lost his iPhone.
Had to call 3 different AT&T stores. The 3rd one had 2 more in stock, and asked if they would hold it for me.
got mine at the local att store, not a single person there. 10am
Walked into my local store at 7:30 tonight. No line. Walked out with my Atrix in about 30 minutes.
Sent from my MB860 using Tapatalk
I was told by my local AT&T store that they wouldn't even have any until March 3rd. The one i actually ordered my phone from said coming into the store might be pointless. I guess maybe not... but oh well.
As for the popularity.... just think about it for a second. If it doesn't have a shiny apple on the back of it, then the vast majority of the "smartphone" population doesn't care about it.
designgears said:
got mine at the local att store, not a single person there. 10am
Click to expand...
Click to collapse
I did the same thing, stopped by on my way to class this morning.
I dropped by yesterday to make sure that they'd have enough in stock, and the guy (at that time) told me they had plenty. When I was talking to the guy that was writing me up, he told me they only had two in stock haha. Lucky me.
My att said they sold a few today. They had both docks out for display and people were checking them out. Coming from an iphone4 I couldn't be happier to be honest.
Sent from my MB860 using XDA App
I picked mine up today in Rolla MO ( small town south east of St. Louis) I was the first on the list, some people after me came into buy as well. I got to keep my unlimited data plan, and the whole process took about 15 min. Unfortunately the store i went to didn't get any docks in, but i got a card for 15% off any accessories i pick up later.
Coming from a Iphone 3g I am very very happy with the atrix, I am having a few android growing pains ( like contacts not filtered by last name) But so far i really like this phone.
The best part is that my hick ass town which only got 3g last year, already has the back haul in place for 4g (att's sorry rendition of it) so im getting 4megs down and .5 up.. thats a hell of a lot better than the speeds i was getting on my crippled Iphone.
I called the two corporate stores near me. Only one got a shipment of 5 phones in yesterday, the other wasn't getting theirs until this afternoon.
I walked into the store that got them last night right after they opened and 20 miutes later me and my new phone hit the road.
They didn't even have any on display.
Arlington Texas
Bought mine across the street from the Cowboy's Stadium (not a fan just a location reference) and they only received three. I bought the last one. I have another that I pre-ordered for my Dad. The store I went to had the display out and they worked on it for a few days getting it all put together. It only had one working Atrix that was securely tethered with one of those flexy coil reels so that you can place the phone in any of the three docks to check it out. I was there just after 10:00 when the store opened.
I went in today to get my girlfriend a Nexus S since it's free on contract today for my girlfriend. The girl that helped me had an ass worthy of a human sacrifice.
Her other assosiate stated that they had one more left but it came preinstalled with an Invisishield and that is have to pay additional for it. I told her I wasn't interested and then asked her why they would open a new phone and tamper with it without the customers consent. I would have let their little commission scam slide if the protector was put on properly. The shield looked like a righty broke his arm and and put the screen protector on with his left. It had more bubbles than an ice cold Coke.
I declined and they ripped the.protector off and threw it out. I thought it was pretty funny and wondered if any of you guys ran into that. I'm going to check the phone when I get home to make sure I don't have any water damage.
Sent from my PC36100 using XDA App
I got mine at bb and the lady was super nice, didn't even ask twice about a case
Sent from my Nexus S 4G using XDA App
Got mine online. Can't stand most bb associates.
Sent from my HTC Vision using XDA Premium App
Got mine at bb today also, the lady was great and a joy to buy from.
Sent from my Nexus S using XDA Premium App
I had to drive an hour and a half to get my wife's new upgrade as the local Best Buy stores in my area do not carry T-Mobile. So it was off to Raleigh. But the Best Buy Phone store was very nice and so were the sale associates. I think it was a great deal.
Picked up my freebee today from BB, would you believe, it took 3 1/2 hours !!!!
Everything was going wrong at the store .. problems activating, problems with my account, continuous calls to AT&T & BB Corporate .. it was basically a nightmare.
To top it all off, in the process or trying to activate the damn phone, they completely rubbed my wife's phone off AT&T's system !!! Wife has iPhone 4 that was now dead in the water. Call my wife's phone, nothing, states # disconnected !!! Another 1 hour on the phone with AT&T Business Enterprise trying to get wifes # back & iPhone re-activated.
I sent the BB Store Manager (who I know personally) & Corporate BB Mobile a nasty a$$ email explaining the complete ordeal there at his store and my issues afterwards of what his BB employees did to my AT&T account.
Let's see what response I get from that.
Sent from my Inspire 4G using XDA Premium App
I went today to take charge while my dad and brother got them. My dad's has the new version of the market, but my brother's has the old version. Anyone know why that would be the case? Could my dad's just have been newer product?
Some people suck. Thats why I do most of my shopping online haha
LordGeek said:
Picked up my freebee today from BB, would you believe, it took 3 1/2 hours !!!!
Everything was going wrong at the store .. problems activating, problems with my account, continuous calls to AT&T & BB Corporate .. it was basically a nightmare.
To top it all off, in the process or trying to activate the damn phone, they completely rubbed my wife's phone off AT&T's system !!! Wife has iPhone 4 that was now dead in the water. Call my wife's phone, nothing, states # disconnected !!! Another 1 hour on the phone with AT&T Business Enterprise trying to get wifes # back & iPhone re-activated.
I sent the BB Store Manager (who I know personally) & Corporate BB Mobile a nasty a$$ email explaining the complete ordeal there at his store and my issues afterwards of what his BB employees did to my AT&T account.
Let's see what response I get from that.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
That sounds like a nightmare. Where in Ohio?
Had mine within 20 mins!
Sent from my Nexus S using XDA Premium App
Androidude said:
I went today to take charge while my dad and brother got them. My dad's has the new version of the market, but my brother's has the old version. Anyone know why that would be the case? Could my dad's just have been newer product?
Click to expand...
Click to collapse
No. The market update is totally random. If you had him do a few factory resets it'll get pushed to his device. Say 3 out of 7 resets results in the market update.
tekkitan said:
That sounds like a nightmare. Where in Ohio?
Click to expand...
Click to collapse
North Olmsted BB @ the Great Northern Mall (strip).
Sent from my Inspire 4G using XDA Premium App
I got mine on Saturday and walked in today to get my money back. now running CM7 build 150 with native tether on the road with my SGT. Priceless.
Sent from my GT-P7510 using XDA Premium App
ElCamino said:
I got mine on Saturday and walked in today to get my money back. now running CM7 build 150 with native tether on the road with my SGT. Priceless.
Click to expand...
Click to collapse
How are the recent CM7 nightlies running on the Nexus S(no 4G)? I've got to root my dad's so he can have tethering. I have an Inspire so I don't keep up around here.
Picked one up today without issue. Although I may be returning this. Not sure its a good replacement for the EVO.
l0gix said:
Picked one up today without issue. Although I may be returning this. Not sure its a good replacement for the EVO.
Click to expand...
Click to collapse
same here, was not aware that the signal problem would be that bad for me, it is.
although service hasn't cut or anything, i do not like seeing no bars, and only a 3g icon, at all. I loved the feel of my original Nexus however, and wanted that back, on top of that, I just need a 2nd phone to do code **** on.
my day? 12 hours worth of trying to get my Nexus S.
9am: post on XDA
10am: go to store, see what the deal is, BB site told me i was eligible for a partial upgrade
10:30: deuche at BB looks my stuff up, tells me since im at partial upgrade it would only be 75$ off the 549 price. I laughed.
10:40: I explain that my friend bought his evo the day after i did, we both left tmobile for sprint, few days after EVO3d release, my buddy and I go into sprint store to pay whatever for a 3d. They give him a 3D for 199.99, no plan change, no plan upgrade, no premier gold membership. no issues.
dude insist that he did not, and that im lie'ing, and know nothing of what i was talking about, because that defitnally would not of happened that way, and if anything, I can buy an Evo3D for 4something with my partial discount
i tell this guy ima bout to f**king kill him for telling me i dont know what im talking about, i was WITH HIM. turn around and leave.
11: call sprint. get transferred 3 times to handle why my buddy got that scenario, yet im not eligible.
Lady was so nice, sounded young, sweet, and most importantly, smart-understanding-and well informed. Tells me she can "buy up" upgrade my plan, and start fresh witha new 2 year contract, and that i would be eligible for any phone at new 2 year price, my plan was upgraded by i think $10, but could have been $20. I also get a discount for being a "UPS employee" * so i dont care to pay a small difference.
12: She tells me "IT WILL TAKE UP TO 2 HOURS TO TAKE PLACE" she makes it VERY clear, keep texting 1311 with "upgrade" for the next 2 hours, when it goes through, Ill know. She'll also have an email sent to confirm it processes.
3pm: still nothing, have to leave for IT work, keep texting upgrade
4:30pm: tech work done, keep texting upgrade
-im a patient person, friendly, do excellent customer support, I understand hostile people, so i am not one of them, with 3rd party customer support-
5: I call sprint. 3 people later, 2 of languages I can not understand english from 60year smoking veterans cough. 3rd lady is of your typical "Tyqueisha" attitude for her type of name, you know what im saying.
She tells me "day shouldn't have told u 2 hours, it will take up to 48 hours", but she "just axed her managa and she says im in a waiting list to get it done so just sit tyte it'll come threw for'ch'u"
5:30: off phone with sprint, pissed. start calling best buys around my area to locate if they even have any
6:30: many 10-25 minute waiting on hold before talking to anyone, i try calling further away stores, but ask them to look up specifics.
- I used to work at best buy, geek squad, 2 years. I know when they look up stuff on "RSS" that usually its off by about 2 hours, so a quick way to tell someone to piss off, is to tell them another store that RSS says is in stock, to get off the phone quickly, and to again, piss off caller X -
7:20: I think I locate one, about 30 minutes away, compared to the 7 minutes away.
7:40: I call my 7 minute away store, and have been on hold for 20 minutes, finally get someone - I ask them to check RSS - knowing - "no apparently were out"
7:45: Still texting upgrade - Nothing yet
7:50: Try calling store that i think the Nexus S is at, get on hold. Wait 5 min, hang up, ill assume its there.
7:55: call sprint. get transferred up 3 people - dude is so sorry, guarantee that it will be on in 30 minutes, hes walking to his supervisor to pass it on right now, no more problems, no call backs, 100% positive, 30 minutes.
8:10: I figure, hell, I know RSS is always wrong, ill drive to my 7 minute store, make an employee call direct to other stores, find me, ill drive fast to taht store, real, real fast.
8:17: in best buy, huge, huge line. wait in it for about 5 minutes, go seek a manager, because if im gonna wait there, I want to know its there, if it is, ill wait.
8:25: im still waiting for floor manager to come back, lemme know whats up, i walk over to mobile area, he's passing out 'store tickets' to help assign inventory to people waiting.
i walk up to him like "dude, you better say your about to walk one of those last 2 in your hands for me back there"
he stutters.. tells me he was, but stuttered because he wsent sure if it was me walking up to him, from the area i was in. I laugh, say sure, take the ticket.
8:30:8:35ish - text upgrade - nothing! nothing! there about 12 people in line in front of me, I apoligize to the few people around me, for what was about to happen.
--
i call sprint. i inform them to read the notes, they've been keeping track, and that i am waiting in line, as today, as they know, is the only day of the deal, the notes show i was promised 2 hours, then promised 30 minutes, 8 hours ago. I tell them if i get to the front of the line, and they don't have an solution for me, that it would turn into my last phone call with sprint, and the end of my sprint developer account as well, oh BTW, this is also 4 people up, from my initial person i spoke with when i called.
thats not all i said, but thats the just of it, i had the attention of every person in line the whole time, demonstrating exactly what a very smart real-mean-asshole-jerk, actually is, in person.
--
8:50pm: Whoever, at Sprint was, tells me 5 minutes, ten TOPS. ill have a text, and it will be activated. he is with his supervisor, and are going to do it, as soon as im off the phone.
5 minutes later, only 3 people moved out of the line, i keep texting upgrade.
5 minutes later - it happens. it actually takes the ten minutes, that prick.
by this time, best buy closed.
I walk out , with my nexus S , at 9:50, 2nd to last customer out of the store.
my outcome:
nexus S reception sucks compared to EVO, atleast in comparison to visually seeing bars on screen.
2 of the employee's bought my weed icon apps.
Sweet, I get a new phone to test stuff on, and make $1.40 from selling apps in person, lost 12 hours of my life.
worth it? you tell me.
sprint, this isn't over.
im sorry for anyone that reads all of that, but that is really how it went down, and i hope someone at sprint may some day see it, and just say "damn, sucks for you dude!" and laugh all the way to the bank.
docsparks said:
same here, was not aware that the signal problem would be that bad for me, it is.
although service hasn't cut or anything, i do not like seeing no bars, and only a 3g icon, at all. I loved the feel of my original Nexus however, and wanted that back, on top of that, I just need a 2nd phone to do code **** on.
my day? 12 hours worth of trying to get my Nexus S.
9am: post on XDA
10am: go to store, see what the deal is, BB site told me i was eligible for a partial upgrade
10:30: deuche at BB looks my stuff up, tells me since im at partial upgrade it would only be 75$ off the 549 price. I laughed.
10:40: I explain that my friend bought his evo the day after i did, we both left tmobile for sprint, few days after EVO3d release, my buddy and I go into sprint store to pay whatever for a 3d. They give him a 3D for 199.99, no plan change, no plan upgrade, no premier gold membership. no issues.
dude insist that he did not, and that im lie'ing, and know nothing of what i was talking about, because that defitnally would not of happened that way, and if anything, I can buy an Evo3D for 4something with my partial discount
i tell this guy ima bout to f**king kill him for telling me i dont know what im talking about, i was WITH HIM. turn around and leave.
11: call sprint. get transferred 3 times to handle why my buddy got that scenario, yet im not eligible.
Lady was so nice, sounded young, sweet, and most importantly, smart-understanding-and well informed. Tells me she can "buy up" upgrade my plan, and start fresh witha new 2 year contract, and that i would be eligible for any phone at new 2 year price, my plan was upgraded by i think $10, but could have been $20. I also get a discount for being a "UPS employee" * so i dont care to pay a small difference.
12: She tells me "IT WILL TAKE UP TO 2 HOURS TO TAKE PLACE" she makes it VERY clear, keep texting 1311 with "upgrade" for the next 2 hours, when it goes through, Ill know. She'll also have an email sent to confirm it processes.
3pm: still nothing, have to leave for IT work, keep texting upgrade
4:30pm: tech work done, keep texting upgrade
-im a patient person, friendly, do excellent customer support, I understand hostile people, so i am not one of them, with 3rd party customer support-
5: I call sprint. 3 people later, 2 of languages I can not understand english from 60year smoking veterans cough. 3rd lady is of your typical "Tyqueisha" attitude for her type of name, you know what im saying.
She tells me "day shouldn't have told u 2 hours, it will take up to 48 hours", but she "just axed her managa and she says im in a waiting list to get it done so just sit tyte it'll come threw for'ch'u"
5:30: off phone with sprint, pissed. start calling best buys around my area to locate if they even have any
6:30: many 10-25 minute waiting on hold before talking to anyone, i try calling further away stores, but ask them to look up specifics.
- I used to work at best buy, geek squad, 2 years. I know when they look up stuff on "RSS" that usually its off by about 2 hours, so a quick way to tell someone to piss off, is to tell them another store that RSS says is in stock, to get off the phone quickly, and to again, piss off caller X -
7:20: I think I locate one, about 30 minutes away, compared to the 7 minutes away.
7:40: I call my 7 minute away store, and have been on hold for 20 minutes, finally get someone - I ask them to check RSS - knowing - "no apparently were out"
7:45: Still texting upgrade - Nothing yet
7:50: Try calling store that i think the Nexus S is at, get on hold. Wait 5 min, hang up, ill assume its there.
7:55: call sprint. get transferred up 3 people - dude is so sorry, guarantee that it will be on in 30 minutes, hes walking to his supervisor to pass it on right now, no more problems, no call backs, 100% positive, 30 minutes.
8:10: I figure, hell, I know RSS is always wrong, ill drive to my 7 minute store, make an employee call direct to other stores, find me, ill drive fast to taht store, real, real fast.
8:17: in best buy, huge, huge line. wait in it for about 5 minutes, go seek a manager, because if im gonna wait there, I want to know its there, if it is, ill wait.
8:25: im still waiting for floor manager to come back, lemme know whats up, i walk over to mobile area, he's passing out 'store tickets' to help assign inventory to people waiting.
i walk up to him like "dude, you better say your about to walk one of those last 2 in your hands for me back there"
he stutters.. tells me he was, but stuttered because he wsent sure if it was me walking up to him, from the area i was in. I laugh, say sure, take the ticket.
8:30:8:35ish - text upgrade - nothing! nothing! there about 12 people in line in front of me, I apoligize to the few people around me, for what was about to happen.
--
i call sprint. i inform them to read the notes, they've been keeping track, and that i am waiting in line, as today, as they know, is the only day of the deal, the notes show i was promised 2 hours, then promised 30 minutes, 8 hours ago. I tell them if i get to the front of the line, and they don't have an solution for me, that it would turn into my last phone call with sprint, and the end of my sprint developer account as well, oh BTW, this is also 4 people up, from my initial person i spoke with when i called.
thats not all i said, but thats the just of it, i had the attention of every person in line the whole time, demonstrating exactly what a very smart real-mean-asshole-jerk, actually is, in person.
--
8:50pm: Whoever, at Sprint was, tells me 5 minutes, ten TOPS. ill have a text, and it will be activated. he is with his supervisor, and are going to do it, as soon as im off the phone.
5 minutes later, only 3 people moved out of the line, i keep texting upgrade.
5 minutes later - it happens. it actually takes the ten minutes, that prick.
by this time, best buy closed.
I walk out , with my nexus S , at 9:50, 2nd to last customer out of the store.
my outcome:
nexus S reception sucks compared to EVO, atleast in comparison to visually seeing bars on screen.
2 of the employee's bought my weed icon apps.
Sweet, I get a new phone to test stuff on, and make $1.40 from selling apps in person, lost 12 hours of my life.
worth it? you tell me.
sprint, this isn't over.
im sorry for anyone that reads all of that, but that is really how it went down, and i hope someone at sprint may some day see it, and just say "damn, sucks for you dude!" and laugh all the way to the bank.
Click to expand...
Click to collapse
You're lucky it was done same day. Turn around time on buyups are 24-48 hours as it's a backend team that does them in the order they are received. Couple hundred resets a day that must be verified for accuracy and that qualifications are met, 10 backend members doing them and the other thousand things they have to do as well. Sucks for the hassle though.
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really, im not even dogging anyone in that entire process. i LOVED sprint, until today. hell I even still love best buy.
I just wanted to really show my die-hard androidneedyness
and how much being mis-lead, can ruin someones day.
i am grateful though, please dont mistake that from my bad spelling while rushing. and for the love of god please edit to not quote that entire thing, as some peoples data connection would hate this page.
I got one for my wife. No issues, they had 3 left. Cost me nothing, cant beat that.
I hate talking to ghetto people at Sprint. It pissed me off more than the reps that don't speak English and get mad at you because you can't understand a word they say.
I'm half black and I.hate when I call they try and get "street" with me like I'm a homeboy from the corner. It's an uncomfortable feeling.
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