I went into my local tmobile store yesterday in hope of returning my vibrant because of the GPS issue. The employees (2 of them) confirmed to me that the update will come next week with the fix for the GPS issues. They said it'll be along with 2.2 update. I wrapped up my vibrant and bust out of the store as quickly as I went in.. seems like good news to all of us vibrant users. Now its a waiting game... if the update doesn't come next week ill be returning this vibrant for sure.
Sent from my SGH-T959 using XDA App
That's not exactly "Confirmed" chances are that you'll probably be returning that Vibrant next week. Otherwise the Fascinate would probably be shipping with 2.2 and as far as I'm concerned none of the leaked documentation has indicated that it will.
I want to believe you. I really do.
Sent from my SGH-T959 using XDA App
That is good news. Btw, is the gps problem that bad for you to want to return the phone?
Sent from my SGH-T959 using XDA App
Well, T-Mobile has already confirmed an update in September but I doubt it would be next week. I also doubt that employee knows something that the rest of the world doesn't.
The tmobile rep I talked to on the phone yesterday said the GPS update would be separate from the 2.2 froyo release and should be out in the first 2 weeks of sept and available as an OTA
I went in acting as if i'm just a normal user that doesn't know anything about xda developers or any android website.. (if they actually looked at my phone it has superuser app installed and all that ****, i'll be rejected for sure) on of the guy told me first that the update should fix that and it is a software problem (sigh, i knew that) and he asked me have i read all those on internet and i just simply said NO. he then said the update is gonna fix the GPS issue. I acted more stupid by asking him "do i have to get anything to get an update". he said it'll be rolled out over the air. then another employee, the girl jump into the conversation and asked me about the phone blah blah blah, and she said that the update's coming next week. BTW the GPS is not really a big problem here since i don't really use it.. i tried to return the phone becuz i was thinking i should wait for the G2, i just bought vibrant so far pretty good, applied lag fix and i always get 2200+ on quadrant..
PS. there's no reason for me to lie and speculate things, i just say things that i experienced..
Are you saying you dont think it will come next week, or are you saying not at all? Cuz its definitely getting 2.2, im just not expecting it next week...
(@2nd post)
Sent from my SGH-T959 using XDA App
mr2t32 said:
That is good news. Btw, is the gps problem that bad for you to want to return the phone?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I know it's bad enough for me to want to return mine if the fix doesn't work. The GPS on this phone is pretty bad as is. My TouchPro 2 was MUCH better. Both for lock times and keeping the signal.
Driving around in 3 major cities on clear sky days, my Vibrant loses it's GPS signal pretty much every time. Sometimes it resumes GPS after a few seconds, sometimes it takes a few minutes or never regains GPS lock. It's inconsistent to say the least.
I'm using Copilot Live and Google Maps on both the TouchPro 2 and the Vibrant. The Vibrant fails with either software.
PS: This is my second Vibrant. The first one had the same issues. I've tried various GPS fixes, but most if not all cause Google Maps to completely lock on my phone. I have to reset the phone to get it working again.
the galaxy s line will definitely be getting 2.2 at some point. I highly doubt it will be next week though. give samsung a little time to drop the fascinate at least.
oh and t mobile reps know absolutely nothing that we don't, so don't take their word on things like this before they're confirmed. they just want you to buy phones/keep your phone.
Sent from my SGH-T959 using XDA App
jaker.the.skater said:
the galaxy s line will definitely be getting 2.2 at some point. I highly doubt it will be next week though. give samsung a little time to drop the fascinate at least.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
given that the galaxy s line is sold worldwide. i hope that samsung wouldn't mess this one up. it makes me wonder cuz thinking of "Samsung Rolled out 2.2 update really fast" will make them look a LOT better after the "behold" epic fail. I expect the update but i have until the 16th to return since i live in california and i get 30days window, so i might just wait till the 15th (can't say that i don't give them any chance). if the update doesn't come, i'll return and i believe many more will do the same if they still can.. the G2 is coming out and it looks like it'll be pretty advance. Don't we all just love the phone that are Top of the line without us having to modify it...
@op, this should be in general. has zero to do with development, as it's more just a discussion
I spoke to my local t-mobile store in nyc, she openly said by end of september.
So lets see..... if Samsung release the update and tmobile hold it for some reason and not OTA it yet. Would it really hurt their sales in the us? And if Samsung taking too long to release the update.. would it hurt their sales worldwide ? Anyway we're all just the user who hope one day we'll wake up, picked up our phone and see the update screen waiting for us to press yes. So lets hope that our manufacturer and carrier wouldn't turn us away by doing it "too late" .. and we shall see
Sent from my SGH-T959 using XDA App
There has been no official internal memo about the release of 2.2. The reps are just speculating and telling you what you want to hear so you don't return your phone.
Ever since Google announced 1.5 people have been calling or going into stores asking about updates. Frankly we get asked constantly and are tired of getting asked. We give a generic response like "in a few weeks" just so you will stop asking. Once we know you will know and it will be all over tech blogs.
And when there is a release date not everyone will get it at the same time. OTAs roll out in groups so you might not even get 2.2 till October if you wait for the OTA.
speoples20 said:
There has been no official internal memo about the release of 2.2. The reps are just speculating and telling you what you want to hear so you don't return your phone.
Ever since Google announced 1.5 people have been calling or going into stores asking about updates. Frankly we get asked constantly and are tired of getting asked. We give a generic response like "in a few weeks" just so you will stop asking. Once we know you will know and it will be all over tech blogs.
And when there is a release date not everyone will get it at the same time. OTAs roll out in groups so you might not even get 2.2 till October if you wait for the OTA.
Click to expand...
Click to collapse
Dead on right there.. The only thing our internal memos have said is Samsung has committed to a September release date for the GPS Fix and rumoured September release date for froyo. All that means is they will start pushing a update in September. To comply with this then can start pushing it September 30th. If your waiting for a update to keep you from returning the phone then just return it now and get it after the update comes out.
NexVision said:
Dead on right there.. The only thing our internal memos have said is Samsung has committed to a September release date for the GPS Fix and rumoured September release date for froyo. All that means is they will start pushing a update in September. To comply with this then can start pushing it September 30th. If your waiting for a update to keep you from returning the phone then just return it now and get it after the update comes out.
Click to expand...
Click to collapse
Thanks for the advice . I guess I'll return it and use my HD2 with "android " rom for now.
Sent from my SGH-T959 using XDA App
Yeah the people at the Tmo store will tell you anything to keep you as a customer... At one of my previous retail jobs I was told to lie twice a day if possible, just to get me in the mode if I had to bc I didnt know something.. Its their job to sell you something, if it happens to be a lie, so be it...
T-Mobile announces the same updates to employees as they do to the public.
Sometimes the public finds out about the updates before the employees.
If T-Mobile hasn't announced it somewhere, the employee is making it up.
speoples20 said:
There has been no official internal memo about the release of 2.2. The reps are just speculating and telling you what you want to hear so you don't return your phone.
Ever since Google announced 1.5 people have been calling or going into stores asking about updates. Frankly we get asked constantly and are tired of getting asked. We give a generic response like "in a few weeks" just so you will stop asking. Once we know you will know and it will be all over tech blogs.
And when there is a release date not everyone will get it at the same time. OTAs roll out in groups so you might not even get 2.2 till October if you wait for the OTA.
Click to expand...
Click to collapse
To a extent, it is true but if you're tech savvy that is incorrect. When a person gets a OTA, the person can get the link of where the OTA is located and post it up. When this is posted, anybody can MANUALLY push the update to their phone. It doesn't even require root, I'd assume it would be to rename to update.zip and boot into recovery and press reinstall packages (Non-Clockwork).
This is how it was during 1.5 -> 1.6 for the G1 and other phones.
Related
x Samsung Galaxy S GPS + other improvements for Samsung ATT Captivate are HERE! Today - next few weeks OTA notification will be sent to customers! 11 minutes ago · via HootSuite
Thanks for the support TMO!
Hopefully tmobile announces something later today or by the end of the week, cuz it seems like our update is around the corner :fingers crossed:
Sent from my vibrant using the XDA app
Blah man said:
Hopefully tmobile announces something later today or by the end of the week, cuz it seems like our update is around the corner :fingers crossed:
Sent from my vibrant using the XDA app
Click to expand...
Click to collapse
Doubt that because the still have no information about any of the update...
Android Central comments about the Captivate updates don't sound to impressive. issues with not installing and still GPS issues after the update?
Want to know how is he GPs working after the update!!
Emama said:
Want to know how is he GPs working after the update!!
Click to expand...
Click to collapse
its not only gps. The Update Suppose to Improve The Battery Life as Well.
Emama said:
Want to know how is he GPs working after the update!!
Click to expand...
Click to collapse
it isnt fixing the issue from what I read. AT&T also never mentions a GPS fix.
The more and more time that goes by, the more and more I want a G2 when it comes out honestly. Sumsung really dropped the ball here and its going to leave a bad taste in a lot of people's minds for a long time...
Windows Phone 7 anyone? This phone is making me think about it also.
jz9833 said:
it isnt fixing the issue from what I read. AT&T also never mentions a GPS fix.
The more and more time that goes by, the more and more I want a G2 when it comes out honestly. Sumsung really dropped the ball here and its going to leave a bad taste in a lot of people's minds for a long time...
Windows Phone 7 anyone? This phone is making me think about it also.
Click to expand...
Click to collapse
WIndows 7 phone? LOL no thank you. i ll stick with my vibrant. i think the hardware in that phone is very advanced than what is in g2. we just need software updates that will fix the bugs.
jz9833 said:
it isnt fixing the issue from what I read. AT&T also never mentions a GPS fix.
The more and more time that goes by, the more and more I want a G2 when it comes out honestly. Sumsung really dropped the ball here and its going to leave a bad taste in a lot of people's minds for a long time...
Windows Phone 7 anyone? This phone is making me think about it also.
Click to expand...
Click to collapse
You know what, I think Samsung is 50 percent to Blame. The other 50 percent is T-Mobile. T-MOBILE...simply does not support their phones.
Buying the G2 will be the same damn story. Sure it will come with 2.2, but as soon as 3.0 comes along, every other carrier will have it months before T-Mobile releases it on the G2, and you will cry and complain "the more and more I want Verizon."
I honestly think the problem is T-Mobile, and not so much the handset manufacturers.
tmobile is throwing Samsung under the bus, I got this back from a message I sent to Tmobiles facebook a bit ago..
Robert,
We understand your interest on updates Samsung is working on one and as soon as we have any more information on this we will communicate it.
.. notice they say that Samsung is working on one, I did ask about 2.2 though and not the gps fix.
SamsungVibrant said:
You know what, I think Samsung is 50 percent to Blame. The other 50 percent is T-Mobile. T-MOBILE...simply does not support their phones.
Buying the G2 will be the same damn story. Sure it will come with 2.2, but as soon as 3.0 comes along, every other carrier will have it months before T-Mobile releases it on the G2, and you will cry and complain "the more and more I want Verizon."
I honestly think the problem is T-Mobile, and not so much the handset manufacturers.
Click to expand...
Click to collapse
Honestly, my biggest regret was leaving at&t. I left because I wasn't interested in an iphone, I noticed no good new WM apps were coming along, and I wanted a 3.5 mm headphone jack on my phone. The nexus filled all those needs so when it was released I jumped ship to t-mobile. I found out the grass isn't always greener on the other side.
I still have no idea why people say T-Mobiles customer support is better than AT&T; from everything I've seen it isn't even close.
Someone else posted on here before about T-Mobiles BB getting upgraded to V.5 not too long ago.. they have 6 out or it's close to release. T-Mobile does lack in this "Software/Firmware" Update department. They have some decent phones but don't support them enough.
It's amazing, when the G1 came out, yes it was the first Android phone but updates rolled out pretty quick. I know it was stock "Vanilla" Android but updates were addressed in a timely manor. But now they have the My Touch, My Touch Slide and Cliq series and now the Galaxy S phone.
Wow everyone is a bunch of goddamn vultures here. Waaah I've had my phone a month and a half Samsung and T-Mobile suck I want my updates waaah. People need to realize that updates need to go through a lot of steps. If you don't like your phone return it and get a different one.
Sent from my SGH-T959 using XDA App
speoples20 said:
Wow everyone is a bunch of goddamn vultures here. Waaah I've had my phone a month and a half Samsung and T-Mobile suck I want my updates waaah. People need to realize that updates need to go through a lot of steps. If you don't like your phone return it and get a different one.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
If you don't like the post why reply?
speoples20 said:
Wow everyone is a bunch of goddamn vultures here. Waaah I've had my phone a month and a half Samsung and T-Mobile suck I want my updates waaah. People need to realize that updates need to go through a lot of steps. If you don't like your phone return it and get a different one.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
So what its perfectly ok for other Galaxy S phones that haven't been out as long as the Vibrant to be getting their updates, but not us? Honestly, I really think it has to do a lot with TMO and not Sammy. Luckily, I've rooted and running a custom ROM and Voodoo fix. I also know that doing that is not for everyone though.
The Captivate came out what like 3 days after the Vibrant? Maybe tmo and Samsung are waiting to see how the update goes on the Captivate. It wont matter anyways we could get it tomorrow and people will still complain that it's not 2.2 or their phone is still not fast enough or some other bullcrap.
Sent from my SGH-T959 using XDA App
speoples20 said:
Wow everyone is a bunch of goddamn vultures here. Waaah I've had my phone a month and a half Samsung and T-Mobile suck I want my updates waaah. People need to realize that updates need to go through a lot of steps. If you don't like your phone return it and get a different one.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Your joking right? First almost 2 1/2 months. Second the others all got a update as mentioned.
All other phones with 1ghz are running froyo, even a hd2 without android has it.lom
I vote we get /b/ to start ****. Maybe then we might get some movement from T-Mo and Samsung... just me? >.>
not that it will do anything to Tmobile but I've decided that whoever gets 2.2 on the Galaxy S device first is who I will be switching to. If its Tmobile then I won't be going anywhere, but if another carrier can get it out before Tmobile see ya.
Tmobile launched this device First int he US there is no reason they should not be the first to release the OS update even if it takes them till November
I do agree that they need to support their phones better. But at least TMO isn't forcing bing down our throats either.
I come from the Blackberry side of the fence and I remember when 5.0 devices were new last year it took forever for TMO to release an update for the 9700, and that original release was filled with bugs. I finally gave up on waiting for them and simply downloaded another carrier's release. Easy to do on that platform.
I like the Vibrant for the most part. Yes it has bugs; yes it's quality needs to be improved. Yes the GPS kind of sucks. But what other high-end phone out there doesn't have issues these days? I'm sure the G2 will have them as well.
nothing here yet...I live in New York.
Nothing here in Indiana...
--
Sent from my Vibrant via XDA app
No and they said every Vibrant owner would have it by the end of the month. Hopefully we will get it soon.
with Bionix 1.6 kicking so much ass and making the gps perfect I don't see a reason for caring about the OTA
SeanFloyd said:
with Bionix 1.6 kicking so much ass and making the gps perfect I don't see a reason for caring about the OTA
Click to expand...
Click to collapse
lol too true.
I personally don't give a **** about any OTAs until froyo.
But yeah, nothing here in Seattle.
Vegastouch said:
No and they said every Vibrant owner would have it by the end of the month. Hopefully we will get it soon.
Click to expand...
Click to collapse
oh! I thought I had seen it was in the next 24-48 hours.
m4r10 said:
nothing here yet...I live in New York.
Click to expand...
Click to collapse
OTA's are staged out in batches, not all at once. T-Mobile has sold about a million of these phones at this point (given that Samsung claims 3 million SGS Phones sold in the U.S. this is entirely likely). They are most definitely NOT going to update a million phones at the same time.
The update for YOU could come now, tomorrow, next week, or before the end of the month. Sitting here in a thread hitting refresh hoping for vital info about the OTA is a complete waste of time.
You have four options...
1). Wait for the OTA, which will arrive whenever it arrives
2). Frankin Twiz, built on JI6
3). Bionix 1.6, built on JI6
4). leaked unmodified JI6 firmware
Options 2,3,4 will get you JI6 today, with the associated risks of taking the management of the update into your hands. Option 1 is the official option which requires nothing but patience. Decide.
Wonder if I could call T-mobile and naively ask about a GPS problem and see if they will go ahead and push JI6 to me?
Nope nothing in WA I sure hope I won't have to wait til the end of the month....
Sent from my SGH-T959 using XDA App
chui101 said:
Wonder if I could call T-mobile and naively ask about a GPS problem and see if they will go ahead and push JI6 to me?
Click to expand...
Click to collapse
Already tried and they said no.
Sent from my SGH-T959 using XDA App
I was waiting today but then I flashed Bionix and that will hold me off until Froyo.
Sent from my Samsung Vibrant using the xda-developers app.
chui101 said:
Wonder if I could call T-mobile and naively ask about a GPS problem and see if they will go ahead and push JI6 to me?
Click to expand...
Click to collapse
Ha! You think customer care or tech care have that much power? The people in tmo who do, ssg data, don't take any calls and if they want to, never actually have to talk to the customer at all. They work solely on trouble tickets and work orders. The highest you may get by calling tech is atsg, the people who submit trouble tickets to them.
Sent from my SGH-T959 using XDA App
Abandoning all hope!!! Tununu nunu TING bionix 1.6 installed
it helps me a lot by suppressing my insanity
samsungtweets
RT @GalaxySsupport JI6 OTA now released for Vibrant! Watch for msg on phone letting y know the update is ready! Thanks for your patience! (@, ☆, #)
http://forum.xda-developers.com/showthread.php?t=802240
This is from my thread.
Got mine today but now my phone maybe bricked. Left it alone after it downloaded and installed the update but it won't go pass the loading stage. Now I'm trying to unbrick it.
MaxZach said:
Got mine today but now my phone maybe bricked. Left it alone after it downloaded and installed the update but it won't go pass the loading stage. Now I'm trying to unbrick it.
Click to expand...
Click to collapse
What exactly happened? And what was your setup before trying to install the update?
MaxZach said:
Got mine today but now my phone maybe bricked. Left it alone after it downloaded and installed the update but it won't go pass the loading stage. Now I'm trying to unbrick it.
Click to expand...
Click to collapse
Did you have lagfix installed? That could be the problem.
On another note, why are so many people waiting patiently for the OTA? Just flash one of the leaks. Bionix 1.6 is well worth it! And you can always ODIN back to stock!
Sent from my SGH-T959 using XDA App
It looks like it bricked my GF's phone also, now im sitting here trying to wipe it. Hers is all stock except it is rooted, no ROMs or lag fixes etc.
I got off the phone with tech support at T Mobile a few hours ago and here is what they related to me. Your inability to get checkin succeeded may or may not be usual or normal, they have no clue and the OTA is scheduled to run from 10-7 thru 10-31. has anyone else or does anyone else have the same inability to get feedback from the checkin code? This is the only phone I have had that the checkin failed to register except for a MT3g which they promptly replaced.
got the update today... no problems so far...
Pissed off about the 2.2 delays? Yeah me too.
DK28 not stable enough for you? Yeah me too.
Have had it with neither firm taking responsibility or communicating the status of the project? Yeah me too.
Take action:
Comment on: https://www.facebook.com/sprint and tell their social marketing team that you want an answer, an eta, a statement of responsibility. Hit them up at http://twitter.com/sprint too.
Or even: http://investors.sprint.com/phoenix.zhtml?c=127149&p=irol-contact
Do the same for https://www.facebook.com/SamsungMobile
Both firms are more likely to see your voice and respond to it then they would trolling the xda forums.
Do the same for https://twitter.com/samsungmobileus
Or even: https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneral.jsp?SITE_ID=76&PROD_ID=2088
I like this idea. I'll be bugging them as soon as I get home from work.
Sent from the Fastest Phone in the Galaxy
Hey guys, this is my first post and I'm a long time reader, so bear with me . Anyways, I toyally agree with you except, I just got off of the phone with samsung and according to the lady 2.2.1 was already released to sprint on the 17th of december. So if she is correct, it would be way more effective to call sprint instead because they are the ones with the ball in their court now (IMO). Yeah, samsung took long, but I think we must now pressure the carriers bcause it WAS already released to them (idk about AT&T) and that's maybe why the galaxy s phones were listed as 2.2 on Sammy's website. The sounded like she thought we had it by now, but maybe she's just... DUMB? Again I may be totally wrong about all of this sooo.... that's just my current thoughts on the update drama.
*edit: but hey, I guess it wouldn't hurt to talk to samsung while you're at it xD
Sent from my SPH-D700 using XDA App
Put messages on both twitters and FB pages.
galaxywhat? said:
Hey guys, this is my first post and I'm a long time reader, so bear with me . Anyways, I toyally agree with you except, I just got off of the phone with samsung and according to the lady 2.2.1 was already released to sprint on the 17th of december. So if she is correct, it would be way more effective to call sprint instead because they are the ones with the ball in their court now (IMO). Yeah, samsung took long, but I think we must now pressure the carriers bcause it WAS already released to them (idk about AT&T) and that's maybe why the galaxy s phones were listed as 2.2 on Sammy's website. The sounded like she thought we had it by now, but maybe she's just... DUMB? Again I may be totally wrong about all of this sooo.... that's just my current thoughts on the update drama.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
The strategy here is not to directly go to one or the other but to both in hopes that one will pressure the other to make a statement or take direct responsibility.
Although I am glad that this is the case and we now have an official statement from Samsung.
Did anyone who posted ever receive a response?
Sent from my Epic 4g running Nebula Rom
kenvan19 said:
Did anyone who posted ever receive a response?
Sent from my Epic 4g running Nebula Rom
Click to expand...
Click to collapse
they never respong back dude... i've been posting **** on Samsungs page for ages now about it and they dont give a crap.
apatcas said:
they never respong back dude... i've been posting **** on Samsungs page for ages now about it and they dont give a crap.
Click to expand...
Click to collapse
Well what are the chances they will respond to that kind of language? Come one now. How can they respect the vocabulary of a middle schooler lacking in eloquence?
Sent from my SPH-D700 using Tapatalk
I've posted on all of the links twice now and even added @SamsungService to my tweets. Its odd. I hate twitter and I've refused to tweet after trying it once but if to get these corporations to respond to our community I must break my personal ban then I'll install the damn app on my phone.
Don't forget to hassle http://twitter.com/GalaxySsupport too.
Posted and tweeted. Let them hear our voices united.
Orbiting234 said:
Don't forget to hassle http://twitter.com/GalaxySsupport too.
Click to expand...
Click to collapse
Added to my harrass list. Will note however that I doubt this will bring about anything. They could care less how we the minority of users savvy enough to know the difference feel. They've sold near 10 million SGS phones.
Personally I think they should have froyo out a long time ago, HOWEVER if it's unstable, why release it? DK28 is close to stable but not for prime time. I'm running it and need to restart the phone about once or twice a day.
I suspect it was a management decision to not release it because if there are big issues and they release it around xmas time, who is going to be around to fix it or support all the end users complaining? Most of the people take vacations around mid December until January for holidays... Most likely they have short staff.
I think we'll see something in January when they have developers ironing out the last bugs and have a full support team. Maybe for CES??
On another note, I think they "leaked" 2.2.1 out for a reason.. let's beta test on the hard core folks... Lots of people complained about GPS and some other issues, so best to fix it first from their perspective. These leaks happen to go to typically more advanced users that can figure out how to revert back to stock without needing to call support...
Is there a such app that would do the same as an app called sms bomber but it would do emails or tweets lol then you could blow them up literally.....sprint
Viper Rom
Done and Done!
Gladly... thanks for the links!
Was reading around the pages and you guys are doing it wrong...
If your posting on a Sprint page, blame sprint, no matter what others say blame sprint and give evidence that its sprint..(if people blame samsung prove that is sprints fault)
(for those wondering international sgs did get froyo updates..it is official..not a rumor...the ones in canada were taken down but they were reinstated a week later and everything works)
If your on Samsung's page blame samsung and if people blame carriers prove that its samsungs fault...
This may sound contradicting but if your posting about how samsung sucks on a Sprint site..sprint does not need to defend samsung..they can let them take the blame..
same way the other way..
*evil grin* lol
I'm not sure of the timing but this was posted to phandroid after we started:
http://phandroid.com/2010/12/30/epic-4g-2-2-delayed-you-dont-say/
It would be nice for a carrier or manufacturer to give an official response instead of pushing the responsibility off to the retailers or customer service reps at the bottom.
Keep it going. Maybe we'll see something next week when the big whigs come back from their holiday vacation.
Oh and if you were looking key people:
http://www.dailyfinance.com/company/sprint-nextel-corporation/s/nys/key-executives should help you out.
Been doing tweets to @samsungservice, @samsungmobileus, @galaxyssupport and @sprint every couple hours now. Added @samsungtweets as well. Been doing facebook ones too but not gotten any official responses.
kenvan19 said:
Been doing facebook ones too but not gotten any official responses.
Click to expand...
Click to collapse
That makes sense. No one is going to be around on their digial marketing team this time of the year. Hopefully when they return next week they'll respond.
Keep the chatter going though. The more attention the problem gets the more likely a response will be given.
ok here we are ,jan 12 is here ,and the update is not here , dell and at&t are making fun of us.
It's all at&t at this point. Just waiting on them. Or you could take matters into your own hands and install 2.2 yourself using the qdl tool.
Sent from my Dell Streak
You know what I will call att customer service and ask why I dont have froyo yet and if I get a stupid answer I will flipout over the phone and give them a week or else I will take my business business somewhere else. I think all streak owners should do this and they might stop taking us for granted
Sent from my Dell Streak using XDA App
I used the qdl-tool to update then used the link and updated again but now when I hit the update button in settings it says turn on wifi when wifi is already on??? I just got the phone a few days ago so I don't know if this normal for the build or something
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eddyboat2002 said:
You know what I will call att customer service and ask why I dont have froyo yet and if I get a stupid answer I will flipout over the phone and give them a week or else I will take my business business somewhere else. I think all streak owners should do this and they might stop taking us for granted
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Click to expand...
Click to collapse
Funny... if you call AT&T customer service and ask about the 2.2 update, you can actually hear the representative getting that "glassy eyed" blank, "rabbit in the headlights" look when you try to explain what you are looking for. AND then, you can expect to be guided through a long, boring script of "Have you checked the settings.. Have you restarted the device..." and whatnot, only to be told, two hours later that the update is still in production and no actual date has been set for the release for the update.
Better to spend that two hours beating your head against the wall, or poking yourself in the eye with a spoon... It will be less painful, and more amusing for you.
Lol lol still lol ing
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I think att and dell should release an official word on the ota update. Btw, if ever, will rooted streaks be affected by the 2.2 upgrade?
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rvbarton said:
Funny... if you call AT&T customer service and ask about the 2.2 update, you can actually hear the representative getting that "glassy eyed" blank, "rabbit in the headlights" look when you try to explain what you are looking for. AND then, you can expect to be guided through a long, boring script of "Have you checked the settings.. Have you restarted the device..." and whatnot, only to be told, two hours later that the update is still in production and no actual date has been set for the release for the update.
Better to spend that two hours beating your head against the wall, or poking yourself in the eye with a spoon... It will be less painful, and more amusing for you.
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Click to collapse
This gave me a GOOD laugh! lol
Don't hold your breath, AT&T has not released 2.2 for ANY Android device. 2.2 for the Captivate was supposed to launch back in October, and that phone is sold in retail corporate stores unlike the Streak. Just use the QDL method, you'll be glad you did!
maan1976 said:
ok here we are ,jan 12 is here ,and the update is not here , dell and at&t are making fun of us.
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Click to collapse
You missed it, bro. You should have done it a lot earlier by the end of last year (2010). Remember that?
Forget about ATT. Your waisting your time..... QDL all the way!
Sent from my Dell Streak
AT&T Froyo 2.2 ROM 318
Can someone give me a link on the qdl thing. Can't see the root file for 6601 build on modaco.
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"Cheating" is a very nice way of stating it
maan1976 said:
ok here we are ,jan 12 is here ,and the update is not here , dell and at&t are making fun of us.
Click to expand...
Click to collapse
"Cheating" is a very nice way of stating it. Personally, I believe that they are felonious bastards that are stealing from us.
Other than apple, anyone waiting on a carrier to release something, is going to be in for a long wait!
Do yourself a favor, read up on the qdl-repair tool, download it, and get the 309?
version of 2.2, then update using the update tool to 318, you'll be glad you did!
The only "glitch" is if you are running the x64 version of windows. I followed the instructions TO THE T, on both my home & laptop x64 win7 and had zero problems updating via qdl.
QDL link & video how to >> http://streakdroid.com/?page_id=92
318 update link(install AFTER QDL)>> http://mobileupdate.dell.com/?version=GAUSB1A121100
rvbarton said:
Funny... if you call AT&T customer service and ask about the 2.2 update, you can actually hear the representative getting that "glassy eyed" blank, "rabbit in the headlights" look when you try to explain what you are looking for. AND then, you can expect to be guided through a long, boring script of "Have you checked the settings.. Have you restarted the device..." and whatnot, only to be told, two hours later that the update is still in production and no actual date has been set for the release for the update.
Better to spend that two hours beating your head against the wall, or poking yourself in the eye with a spoon... It will be less painful, and more amusing for you.
Click to expand...
Click to collapse
I called earlier and sent me to Dell who states that the update rollout starts today, but it will get to me when it gets to me... no solid end date... bout to use QDL tonight.
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I called both dell and ATT they where very clear. Roll out starts today but it will take time for att to push it OTA.
I will say it like they do:" OTA update starts at the middle of the beginning of mid January, start of first quarter but just before Hell freezes over"
At least u are not a US Galaxy S owner. They promised no froyo upgrade. Bit will gladly sell u a new galaxy s 2.
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...well
it seems that across the board, ATT and Dell has been telling people that the rollout is kicking off today.
between here and the Dell Community FAQ Android page, it seems like that's the word they're filtering out.
waiting patiently.
So if that's the story has anyone got the update notice?
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carlosjcar said:
I called both dell and ATT they where very clear. Roll out starts today but it will take time for att to push it OTA.
I will say it like they do:" OTA update starts at the middle of the beginning of mid January, start of first quarter but just before Hell freezes over"
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Click to collapse
I don't understand these statements that it rolled out today, but it will take some time. Does that mean that some AT&T customers will get the update starting today then others will slowly start getting it? If so, why not let everyone get it at the same time?
Has anyone had any success in whining their way to a free upgrade? I'm not suggesting it or really considering it I'm just curious. I've personally done it in the past when I've had issues with a phone but that was from a completely different issue than the extreme lack of updates. I'm personally not really considering it and the only thing that would possibly change my mind is if the devs on here completely ditch the phone. Which would be understandable considering the lack of releases of fascinate source code or updates from Samsung. PS thank you devs, you make this phone great.
This?
http://forum.xda-developers.com/showpost.php?p=12829823&postcount=12
Its possible if you can work your way up the ladder to someone in vzw that has the authority to do so. Im on a business contract with about 20 lines though, I imagine we get treated better than individual contracts.
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It's quite easy.. File an FCC complaint. I've done it twice with two carriers. If your complaint is valid, they WILL fix it, seeing as the FCC ups the fees they pay if they have high unresolved complaint rates. Last time I did it was because of my Incredible-ey (pun) bad phone reception.
Just try not to abuse the power, as it is one of the last remaining ways we have to flex our consumer muscle.
Thought about that to considering all the new toys coming out But I really enjoy my Fascinate and even more so now that I have learned how to flash/hack/adb control my device. Custom roms are fun!
Yes...do it over the 800 number not in the stores...
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Thats how I got my fascinate. I went to T Mobile, got the new windows phone 7. After a week I realized I didnt get service so I went into verizon with the windows phone and said I would end my contract with verizon if they didnt let me upgrade. They grabbed the manager and I got an upgrade a year early.
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Hopefully I'll be able to get an early upgrade to the iPhone by complaining. I also Had a Palm Pre Plus and got screwed over with that phone too...
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I sent an email out and got them to allow me to upgrade to a thunderbolt for 125 bucks. They were trying to send me a refurb for free and not extend my contract, but I pushed back a few times and finally got them to send me a TB for that price. I did have to do 2 year contract, but at least I'm getting a new phone, that I don't have to wait on Samsung to update, or verizon for that matter. I was polite and made my case about how every time I go to the verizon store, that I was told someone had gotten froyo, and it would be right around the corner. I do believe if you present your case without being disrespectful, you can get an upgrade.
Sent an email last night. Just curious to see what happens. when I get a response ill let everyone know what happened.
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I did not think of this . I will give try to get an upgrade and report back.
Ok got a response and doesnt look like ill be as lucky.
Thank you for contacting Verizon Wireless through our website. I apologize for the delay in responding to your inquiry. My name is A'Darryl, and I am happy to assist you in regards to getting an upgrade to a device that has the Froyo 2.2 software upgrade.
I can certainly understand your concern with getting an upgrade to a device that has the Froyo 2.2 software upgrade; I know the importance of customizing your device to your preferences. I am happy to provide you some information in regards to your inquiry.
Verizon Wireless is committed to providing quality customer service. As a reflection of my commitment to you, I attempted to call you on the contact number ending in X6839 at approximately 2:45pm to provide you with some additional information needed to complete your request.
I have reviewed your account and I see your update date is not until June 1, 2012. At this time, we are unable to move your equipment upgrade date to allow an upgrade. I apologize for the inconvenience this may cause you. I do not have a definitive date as to when the Froyo 2.2 software update will be available for the Samsung Fascinate.
Should i continue to ***** or just call it quits?
ajd88 said:
Ok got a response and doesnt look like ill be as lucky.
Thank you for contacting Verizon Wireless through our website. I apologize for the delay in responding to your inquiry. My name is A'Darryl, and I am happy to assist you in regards to getting an upgrade to a device that has the Froyo 2.2 software upgrade.
I can certainly understand your concern with getting an upgrade to a device that has the Froyo 2.2 software upgrade; I know the importance of customizing your device to your preferences. I am happy to provide you some information in regards to your inquiry.
Verizon Wireless is committed to providing quality customer service. As a reflection of my commitment to you, I attempted to call you on the contact number ending in X6839 at approximately 2:45pm to provide you with some additional information needed to complete your request.
I have reviewed your account and I see your update date is not until June 1, 2012. At this time, we are unable to move your equipment upgrade date to allow an upgrade. I apologize for the inconvenience this may cause you. I do not have a definitive date as to when the Froyo 2.2 software update will be available for the Samsung Fascinate.
Should i continue to ***** or just call it quits?
Click to expand...
Click to collapse
Continue, request to speak to someone with more authority and complain more.
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ajd88 said:
Ok got a response and doesnt look like ill be as lucky.
Thank you for contacting Verizon Wireless through our website. I apologize for the delay in responding to your inquiry. My name is A'Darryl, and I am happy to assist you in regards to getting an upgrade to a device that has the Froyo 2.2 software upgrade.
I can certainly understand your concern with getting an upgrade to a device that has the Froyo 2.2 software upgrade; I know the importance of customizing your device to your preferences. I am happy to provide you some information in regards to your inquiry.
Verizon Wireless is committed to providing quality customer service. As a reflection of my commitment to you, I attempted to call you on the contact number ending in X6839 at approximately 2:45pm to provide you with some additional information needed to complete your request.
I have reviewed your account and I see your update date is not until June 1, 2012. At this time, we are unable to move your equipment upgrade date to allow an upgrade. I apologize for the inconvenience this may cause you. I do not have a definitive date as to when the Froyo 2.2 software update will be available for the Samsung Fascinate.
Should i continue to ***** or just call it quits?
Click to expand...
Click to collapse
I wouldn't give up that easily. Just ask to speak to someone higher up again and again.
I just sent my email and included the fact that I filed a FCC Complaint.
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I got to someone fairly high up and it was actually easy. Of course he blamed Samsung for our delayed Froyo and had no information, but told me that when I've been with them 6 months they'll give me an early upgrade.
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http://forum.xda-developers.com/showthread.php?t=1034546
Epic getting 2.3. So can't really blame Samsung eh? But I don't know much I check this section for my wifes fascinate. Sucks everybody else has their upgrade. Yet Verizon blames Samsung but look at all samsungs devices all up to date but the one on Verizon.
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dadsterflip said:
http://forum.xda-developers.com/showthread.php?t=1034546
Epic getting 2.3. So can't really blame Samsung eh? But I don't know much I check this section for my wifes fascinate. Sucks everybody else has their upgrade. Yet Verizon blames Samsung but look at all samsungs devices all up to date but the one on Verizon.
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Click to expand...
Click to collapse
I fully believe that it is Verizon being stubborn and somehow whether it's directly or indirectly, delaying the updates for this phone.
Snwbrdrxtreme69 said:
Thought about that to considering all the new toys coming out But I really enjoy my Fascinate and even more so now that I have learned how to flash/hack/adb control my device. Custom roms are fun!
Click to expand...
Click to collapse
I completely love this phone. The only way I would consider an upgrade is if the devs on here continued to slow down at the rate they have. I don't blame them for anything it's more frustrating for them when they have to either port code from another phone or wait the ridiculous amount of time for an actual update.
what email did you contact? I figure i might as well give it a shot using the "i need froyo thing."
also, when I get the standard reply back saying we can't do anything, how do I ask to speak to someone higher up? should I just say can you tell your supervisor to email me?
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I just want to let you know, the customer service reps you complain to... They really really dislike you.
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