I purchased an HD2 from eBay, it was locked to T-mobile. I immediately purchased an unlock code, installing my old iPhone sim (making O2 aware of what I was doing) and punching in the unlock code. All appeared well, however it won't connect to the telephone network. I'm getting the GSM icon and I can strangley check emails when out and about sometimes. But I can't make nor receive calls.
I've taken the T-mobile ROM off and replaced it via HSPL with ...
RUU_Le2_UK_1.43.206.4_Radio_Signed_15.26.50.07U_2.04.50.22_2_Ship
Which is the standard O2 ROM. It throws up the following error when searching for networks and trying to connect to O2.
"cannot register on selected network, choose another network".
I've tried everything and I'm just about losing it, smashing the phone passed my mind at one point.
I've tried my sim in another O2 HD2 and it worked fine, on all account. His O2 sim didn't work in my phone, which is annoying. So the issue is with the handset.
Before I go insane, I don't suppose someone knows a very easy solution to this issue?
Regards,
Sii
Info....
OS Version - 5.2.21864 (21864.5.0.81)
Manilla Version - 2.5.192.02525.0
ROM Version - 1.43.206.4 (70315) WWE
Radio Version - 2.04.50.22_2
Protocol 15.26.50.07U
It's sat next to me on the desk with an exclamation mark on the network icon but the mobile web icon is connected.
Very srtange.
automatic network selection brings back a failure to connect, however manual selection brings back all UK providers, selecting O2. I get "cannot register".
I wonder if it's something to do with O2 barring the handset? Brand new before I opened it. Also it was locked to T-mobile.
There must be a very simple explanation for this I hope.
Sounds like you may have to contact T-mobile for an unlock code.
TomH01 said:
Sounds like you may have to contact T-mobile for an unlock code.
Click to expand...
Click to collapse
I've paid this company ....
[unlockdata dot co dot uk for a code and have used it, however that does appear to be the issue from what I can see.
They sent me a code, when placing my O2 sim in the phone asked for it, I entered it and all appeared well. However it must not be the case deep down in the phone somewhere.....
are you sure it hasnt been blocked by t-mobile? Could well be an insurance scam: data usually works on blocked phones whereas GSM doesn't.
Well I've took my O2 sim card out and stuck my T-mobile one back in and the T-mobile one works and the O2 one doesn't, but I can't make calls.
Did some diggging that this ....
I've not been able to use the phone due to it actually being barred from service. Please use the below link ..
www . checkmend . com / uk / verify
With the certificate ID of - CM4510856-D4848
Looks like it's not stolen or lost, but just barred. I wonder why.
Is there any way I can get this removed?
Its blocked then: blocked and barred are the same thing. More than likely the seller has sold the device then immediately reported it lost/stolen to claim a new one and thus not only have a new phone buy also a nice slice of cash in their back pocket.
There is no way that the phone will be barred without having been reported as either lost or stolen and there is also no way of having it unblocked unless you are the original owner, haven't made an insurance claim, and ring T-mobile with the blocking password provided when the loss was first reported to the police.
Personally I recommend you lodge a claim with PayPal immediately as any other line of enquiry will only serve to delay the inevitable: you will not get the phone unblocked.
Best of luck sorting it out.
Complaint logged with Paypal, just have to wait and see what comes of it. Included the link to the file saying it's barred, let's see what the seller has to say about that.
c*ck omlette that he is
Thanks so much for the info and shoulder to cry on, heh heh.
All the best, Sii
Good luck with it mate, hope you get it sorted quickly.
Well I spoke to T-mobile and they said "no idea why we blocked it, it's not listed as stolen or anything, there you go, unbarred".
I can make calls on my T-mobile sim, however it still REFUSES! to connect to O2, even though I've put in the unlock code supplied by the company listed above.
Spoke to O2 customer support and T-mobile, no bars on the phone, no issues are barring by either provider. Just refuses to connect to O2.
Any ideas?
If not, anyone want to buy a £360 2 day old HD2?
siilomax said:
Well I spoke to T-mobile and they said "no idea why we blocked it, it's not listed as stolen or anything, there you go, unbarred".
I can make calls on my T-mobile sim, however it still REFUSES! to connect to O2, even though I've put in the unlock code supplied by the company listed above.
Spoke to O2 customer support and T-mobile, no bars on the phone, no issues are barring by either provider. Just refuses to connect to O2.
Any ideas?
If not, anyone want to buy a £360 2 day old HD2?
Click to expand...
Click to collapse
i would try and get a different SIm from o2 maybe?
or even try flashing a different radio.
Audio Oblivion said:
i would try and get a different SIm from o2 maybe?
or even try flashing a different radio.
Click to expand...
Click to collapse
I've had 3 sims from O2 already this week, they've been really cool about it.
I've also had to ROMS on, the original t-mobile one, and the latest HTC ROM too.
I can't for the life of me figure out what the problem is, it's very annoying.
I may just put it up for sale on the bay of E, it works perfectly on T-mobile.
I'll try some other flashes this evening and see if that fixes it, however I don't think it will. FUnny thing is that it won't connect to the network but the large [G] connects, which does make me believe it's something radio based.
Been told to check the following ....
Yes in the sim card options type mepd
Network active - locked
Network disabled / inactive - unlocked
ANy ideas how?
Bit of an obivous thing really, but did you have to go through connection setup when you put the O2 SIM in?
johncmolyneux said:
Bit of an obivous thing really, but did you have to go through connection setup when you put the O2 SIM in?
Click to expand...
Click to collapse
Yes, and it won't connect/register/logon/access the O2 network.
This is the confusing thing, it can see the network but won't register with it
im not sure exactly which ROMS you have tried so i dont know whether they would have included a radio update... to be sure flash the radio ONLY!
Audio Oblivion said:
im not sure exactly which ROMS you have tried so i dont know whether they would have included a radio update... to be sure flash the radio ONLY!
Click to expand...
Click to collapse
Can anyone on O2 UK please list the Radio flash they're using and working with?
I did list the ROM I'm currently using in my first post.
I tried this with the originally installed T-mobile ROM (unknown details, apologies) the latest HTC ROMs (United Kingdom 1.48.405.2 and WWE:1.66.405.2) direct from their UK site and then the O2 listed in my first post.
I'll give everything another go tonight, seriously running out of steam on this topic though
siilomax said:
Can anyone on O2 UK please list the Radio flash they're using and working with?
I did list the ROM I'm currently using in my first post.
I tried this with the originally installed T-mobile ROM (unknown details, apologies) the latest HTC ROMs (United Kingdom 1.48.405.2 and WWE:1.66.405.2) direct from their UK site and then the O2 listed in my first post.
I'll give everything another go tonight, seriously running out of steam on this topic though
Click to expand...
Click to collapse
Im on 02 using radio 2.06.50.04 on mr.vandalay's Leo Lite V2.1 WWE Rom (highly recommended) With HSPL and works like a charm only mod ive need to do is the reg tweek to get mms full size.
Hope this helps mate good luck
mynamesteve said:
Im on 02 using radio 2.06.50.04 on mr.vandalay's Leo Lite V2.1 WWE Rom (highly recommended) With HSPL and works like a charm only mod ive need to do is the reg tweek to get mms full size.
Hope this helps mate good luck
Click to expand...
Click to collapse
Excellent, thanks so much for the information, I'll give that a stab when I get in after work. To save me hunting around, I don't suppose you'd be so awesome as to link to the ROM
Thank for everything guys, I just hope this ROM update fixes something ....
basically their network server has detected ive switched from my contract phone (nokia e71) to an "unsuported" 2g phone. so how it went was for the first week, 3g internet worked fine on my hd2 then the server decided my phone was only a 2g phone and decided to ensure compatability with my phone it needed to switch off 3g access to my phone. after a call to my operator (3) they are basically unwilling to do anything about it because its not on their list of approved phones.
My question is, is it possible to change how the device id is reported to the operator?
Ruffian said:
basically their network server has detected ive switched from my contract phone (nokia e71) to an "unsuported" 2g phone. so how it went was for the first week, 3g internet worked fine on my hd2 then the server decided my phone was only a 2g phone and decided to ensure compatability with my phone it needed to switch off 3g access to my phone. after a call to my operator (3) they are basically unwilling to do anything about it because its not on their list of approved phones.
My question is, is it possible to change how the device id is reported to the operator?
Click to expand...
Click to collapse
It's most likely tied in to the IMEI, so probably not.
That's tight as hell! Can't see how they can do that unless they feel they're 'protecting' their network
not good news at all really and yea its pretty crap of them to have a system that works like that. the "tech" guy said i was really lucky to have a non 3 phone that worked on 3g and that the server had picked it up and disabled 3g. asked if he could change the setting and all he said was ohh we cant do that youll need to put sim card in a 3 phone!
Ruffian said:
not good news at all really and yea its pretty crap of them to have a system that works like that. the "tech" guy said i was really lucky to have a non 3 phone that worked on 3g and that the server had picked it up and disabled 3g. asked if he could change the setting and all he said was ohh we cant do that youll need to put sim card in a 3 phone!
Click to expand...
Click to collapse
Tell them your 3-phone is being repaired and you will be using the HD2 in the meantime. If they do not assist cancel or refuse to pay your contract. If you're not getting access to the services you're paying for, I'd say they're in breach of the contract anyway.
Ruffian said:
basically their network server has detected ive switched from my contract phone (nokia e71) to an "unsuported" 2g phone. so how it went was for the first week, 3g internet worked fine on my hd2 then the server decided my phone was only a 2g phone and decided to ensure compatability with my phone it needed to switch off 3g access to my phone. after a call to my operator (3) they are basically unwilling to do anything about it because its not on their list of approved phones.
My question is, is it possible to change how the device id is reported to the operator?
Click to expand...
Click to collapse
Since when was an HD2 a 2g phone?
Switch back and get the 3G access and then use the HD2 in 3G mode. Or am I missing something?
I use 4 different phones (three of them so called "unsupported" phones) and two different internet modems on my 3 service and I have no such problem.
Why would they want to deny you the service that they have contracted with you to provide and for which you are paying?
It doesn't make sense!
I was wondering if anyone can help me.
I recently flashed my phone which I have done many times. I then installed beautiful widgets from a apk off the net. Once I had decided I likes the software I deinstalled it and ever since I have been unable to get network service on my wildfire.
Whenever I try and connect to a network I get:
'Unable to connect to this network at this time please try later'
I am currently on baseband version 13.53.55.24H_3.35.149.25 but I have also flashed later radios and still have the problem.
I have also checked the phone information settings and radio is turned on so unsure where to go from here.
The phone is also unlocked to any network but I have tried a Orange, Virgin and Vodaphone chip and none work.
Cheers for any help ;-)
i was in touch with beautiful widgets developer a few weeks ago, and he mentioned there were 13 different pirated versions that they were aware of, and they were having troubles with them. the first thing he wanted was my google checkout receipt number, i wonder if you have picked up a virus somehow, with a malicious copy.
have you tried restoring a nandroid backup?
Hi
Yes I ran a nandroid restore and I still have the problem. I have also been into the phone's testing menu, phone information and it wont let me select radio band just comes back Set{Automatic] Unsuccessful ;-(
Tried numerous Roms and still the issue.
Will I have to totally flatten phone to get this working?
cheers
Have you checked your apn settings?
I have checked the APN section and I have one for orange internet and one for Orange MMS. I have looked through these settings and everything is blank except when I get to the MCC section.
One thing I have noticed is when In restore or use a new ROM I still have my details for Wireless setup etc so is it really doing a full wipe of settings?
Cheers guys
I have just spoken to Orange and they have informed me that the phone has been blacklisted hence no service. I have had this phone for over 6 months and now they decide to blacklist it even though I paid good money for it and it wasnt stolen...Nice!!!!!
Thanks for your help anyway guys much appreciated
why has it been blacklisted, and how?
The phone has been blacklisted by Virgin as stolen just recently even though I bought the phone over 5 months ago with original Virgin Chip, booklets etc. I have spoke to Orange (my own network) as the original owner is obviously trying to maker a claim which is indeed false.
I am in process of writing a letter to virgin explaining my predicament but I dont expect anything positive of the outcome. Last time I buy anything of a Forum all my own mistake to be fair!!!
Bought a Samsung I5800 just get me back up and running as the wildfire is now just sat at home awaiting to hear what Virgin say as I may sell it as parts.
cheers guys ;-)
Hi guys, I'm new to this part of XDA, mainly because I dont own a Wildfire & I'm posting this on behalf of my dad - to whom the phone belongs to. Anyway... Lets get down to business!
The Story:
- I recently went on holiday so I got my phone unlocked to any network. (It is still unrooted, branded etc just as it was on day one)
- While on holiday we got a local SIM so we wouldn't get bombarded with massive roaming charges
- Everything was fine and dandy on holiday
- When we got back to the airport back home the original SIM card was put back into the phone, but it wouldn't show any signal
The Problem:
If you went into "About phone" > "Network" the following is displayed
Operator name: Unknown
Signal strength: 0
Mobile network type: Unknown
Service state: Out of service
Roaming: Not roaming
But if you go into the testing menu it shows that there is signal and comes up ~-99asu or there abouts
But if I go into mobile network and try to select a network manually I just get "your sim card does not allow a connection to this network" and my lock screen displays "Limited service"
The Attempted Fix:
Here's a list of things I've tried to do to fix it with no avail:
- Changing SIM cards (every SIM doesn't work - even those that do work in other phones)
- Rebooting
- Factory resetting
- Turning radio off & on in hidden testing menu
- Shouting at it really loudly
- Changing WCDMA prefered thing (Does't do anything, just reverts back)
- Phoning up Three UK (Originally bought from)
They say they didn't do anythng to the phone i.e. Accidentally blacklist it
- Phoning up HTC
They say phone up Three - it's their problem
- Phoning up Three... Again!
They say go into a Three store and they'll diagnose the problem and try to fix it
- Going into a Three store
They say phone up the SIM card company I used abroad - No, really. They did say that!
- Phoning up random foreign SIM card company
It was a pain top finally get someone who spoke English, They told me to ask Three! AAAAAARRRGHHH
So basically, I thought i'd come to you guys for help. Have you any suggestions? Who should I pointlessly call next? Have you seen this problem before? Am I mad for trying this hald already? Is the phone just borked? Are all the network providers just idiots? Do I have any option other than to smash this into lots of tiny pieces and buy a new phone?
I still think it's one of the carriers faults for accidentally blacklisting it, but they wont listen. Is there anyway I can unblacklist it without going through the carriers. Is there any regulatory body that will help me in doing that (I'm in the UK)
Thank you very much XDA Community!
Did 3 check your apn settings where correct?
Normally a carrier will phone you back on a different phone line so you can check the settings are correct or you can find them via Google.
The apn settings are located in settings/wireless & networks/mobile network/access point names (I think that's the correct path)
I think after a factory reset it should ask which network (apn) you want to connect to, it did on mine. I got 3 options o2 prepay, o2 post pay or giffgaff.
Reason I ask is I didn't see any mention of apn in your post and this is important as you cannot connect to any carriers network if the apn is missing or wrong.
Sent from my GT-I9100 using xda premium
Scratch0805 said:
Did 3 check your apn settings where correct?
Normally a carrier will phone you back on a different phone line so you can check the settings are correct or you can find them via Google.
The apn settings are located in settings/wireless & networks/mobile network/access point names (I think that's the correct path)
I think after a factory reset it should ask which network (apn) you want to connect to, it did on mine. I got 3 options o2 prepay, o2 post pay or giffgaff.
Reason I ask is I didn't see any mention of apn in your post and this is important as you cannot connect to any carriers network if the apn is missing or wrong.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
All the apns are correct, I made sure of that!
Sent from my Desire HD using xda app-developers app
Hummmm... It looks like something is damaged. If the phone is covered by warranty, use it. If don't, you can always try to reflash the original firmware or rooting it and falsh a custom ROM.
This is all I can say. Hope you get an answer soon.
I've been on AlphaOmega ROM and want to revert back to stock as I'm selling the phone but I'm a little stuck. I've downloaded what I thought was the correct ROM
VS99520c_01_1110_ARB00.kdz (region VRZ)
and then tried
VS9951AA_01_0122_ARB00.kdz (region VRS)
The reason I'm stuck is I'm getting a notification saying Verizon Wireless does not recognise my sim. I'm in the UK (imported from Hong Kong) and quiet happily have used the mobile network data & voice on various providers though probably not as well as a phone intended for the UK market. It's my own fault for not backing up the original ROM I know :crying:
The other thing is and I'm not sure if I'm imagining this but I'm pretty sure when it used to complain about the sim which it would after every reboot it would say Verizon and not Verizon Wireless and it would still manage to pick up the local bands. Now I'm getting nothing, nada!
So any pointers would be appreciated :fingers-crossed: Am I using the wrong ROM?
Ferg8080 said:
I've been on AlphaOmega ROM and want to revert back to stock as I'm selling the phone but I'm a little stuck. I've downloaded what I thought was the correct ROM
VS99520c_01_1110_ARB00.kdz (region VRZ)
and then tried
VS9951AA_01_0122_ARB00.kdz (region VRS)
The reason I'm stuck is I'm getting a notification saying Verizon Wireless does not recognise my sim. I'm in the UK (imported from Hong Kong) and quiet happily have used the mobile network data & voice on various providers though probably not as well as a phone intended for the UK market. It's my own fault for not backing up the original ROM I know :crying:
The other thing is and I'm not sure if I'm imagining this but I'm pretty sure when it used to complain about the sim which it would after every reboot it would say Verizon and not Verizon Wireless and it would still manage to pick up the local bands. Now I'm getting nothing, nada!
So any pointers would be appreciated :fingers-crossed: Am I using the wrong ROM?
Click to expand...
Click to collapse
Check the apn
Sent from my LG-H910 using XDA Labs