Database Users

Problem connecting to Vodafone on SPV M3100

Firstly, hello everyone.
I recently bought the Orange SPV M3100 on eBay, and can not for the life of me get it to connect to Vodafone with my contract SIM.
So far I have:
-Sim unlocked and superCID'd the phone.
-Installed WM6 (via CUSTEL).
-Tried 3 different Radio versions.
-Attempted to install Vodafones official update (which failed for reasons unknown).
-Played around with just about all network settings.
Basically, the device acts as if it's trying to connect to the network, but doesn't (PC speakers pick up inteference etc).
With automatic network selection it just doesn't do anything.
With manual network selection it gives all four big UK providers (allowing for signal - I live in the North York Moors) including Vodafone, but won't connect to any of them.
If I click 'set networks' I get a HUGE list of providers. Vodafone UK (if it appears at all, for some reason O2 and TMobile seem to appear on the list more often) is nearly always unchecked at the bottom. Checking it doesn't fix the problem. When I go back there later it has sometimes lost that setting and Vodafone is unchecked at the bottom again.
I should probably mention that any setting I change here results in a 2 minute "Sending new settings to the network", and on a couple of occasions has caused it to crash.
If I go onto band settings, originally they were both set to auto. Infact, I've just gone onto it as I type, and they have gone back to auto. Before it had got stuck on GSM/UMTS band type 'GSM(900+1800)+UMTS(2100)' (gave an error message unable to change band etc if I tried to change it to anything else). I cannot change the network type or GSM band otherwise without the same error message appearing.
So anyway, as you can see I've gone through a lot and read a lot unlike your typical n00b, and my prospects with this new phone are bleak.
Can anyone help me or suggest anything else that could get this phone onto Vodafone?
I have a worrying thought that this phone could have originally been half-inched (the eBay seller seemed a tad on the dodgy side), been reported, and is now serial-blocked from UK networks, if that's possible?
[edit] I don't know if they are or can be serial blocked, but in which case, assuming you trust and sympathise with my story, is it possible to hack & change the serial number?

Sounds possible that its been blocked. Yes there is a way but you probably won't find any help on this site to do it as it is illegal. Thats not to say you can't search the site, you may find something that may help... Search is your friend...
Cheers...

Yeah reading into the problem reveals a possible 'IMEI' block.
Time to contact the ebay seller I think.

Have spotted an obvious hole in my theory:
The thing came in it's original box (s/n sticker confirmed) with all manuals and accessories.
So back to original problems; is there anything else I have missed?
[edit]
Phone is unblocked according to http://www.amta.org.au/default.asp?Page=405.
So unless they're wrong, why can't I connect to Vodafone and what else can I try?

did you try *#06# on the phone to be sure the S/N on the stickers and phone is the same as the actual phone S/N?

Yes, they are.
Would Vodafone be of any help on this issue?

Depends if they supply that model of phone.
Do you have a network configurator app cooked into the rom you are using or are you using a stock rom?
Might be an idea to look for a network configurator cab if you're using the stock rom and see if that helps. Also if you are using a stock rom, and its not setup for vodaphone, it MAY (don't quote me on this) be affecting the network settings and making it incompatable with the carrier you want.
Just a thought...
I'd also try to run the sim unlock app again, just remember it has to be the SPL that was supplied with the sim/cid unlock tool. Make sure you install Hard SPL V7 back after checking this...

vodaphone will help you if you ring them up using a the sim card in a working phone and ask them to check if its imei is blocked, they do it totaly free of charge.. had to do this with a viewty i bought from a work buddy shorty before he forgot to tell me he did not pay the contract bill and t-mobile blocked it. well annoyed, but they told me it was reported Lost or stolen.
found a few places on the net that offer a check for £10 sod em lol
luckly got me cash back selling it for parts hehe

What a bloody carry on!
Vodafone told me it was blacklisted; reported stolen.
The eBay member is highly upset at being called a theif and very convincingly tells me otherwise (I'm 90% sure I can believe his story, and feel bad for my accusation).
Orange (of whom I'm not even a customer) then tell me "I'm sorry it's blacklisted for an unknown reason ... <click-click> ... there you go sir I've removed it from the blacklist!"
Well, if it starts working again in the next 48 hours I couldn't give a monkeys what's gone on. I just want the bugger to work!

the only reason that a phone would be blocked is if it was reported.......have you tried another sim from o2 or orange etc.
the question has been asked before about imei changing and as you know its illegal,but can be done so if all else fails search elsewhere,not here, i would suggest that unblocking a phone is never likely to be an achievable goal.the networks are not known for their magninimity

[Network] loss of connection on Orange Network, need help

Hi there,
I am confronted with a big issue which affects my ability to place or even receive calls: I cannot connect my HTC HD on the Orange Network anymore.
Two weeks ago I was on the road using TomTom and suddenly Windows Mobile told me that the distant server was disconnected and that I was not connect to the network anymore. Each time I am trying to get a connection, I can see that the mobile detects a network, tries to register (I even can see the Edge icon and some network bars) but always fall back to the 'not connected' icon.
The weird thing is that the mobile detects all the networks it is intended to: Orange, Bouygues and SFR (the three main operators).
Since that day, I have tried everything to re connect the mobile on Orange network but nothing was successfull:
- many and many reboots of the mobile,
- I have suppressed the Orange network connection in the connection wizard and then re created it.
- I have switched the network connection to manual and tried to connect manually: as for auto mode, it displays the following message:
"cannot connect to the selected network. Choose another network or stop you data connection and try again"
- I have switched the band mode from auto to "GSM (900+1800)"
- I have done hard resets
- I have changed the ROM two times: the first one for an up to date Mia and the second time for a Rhodyum 1.1 (the one I am using now).
- I have called the hotline to check if the problem is coming from their devices ; apparently not the case
- I have put my SIM card on another mobile and its working. A different SIM on my HD is not working. I even have changed my SIM card !
I am really desperate now because I do not know where the problem could come from. Should I do something else ? How can I be sure that it comes from my mobile ?
Thank you for your help

Yesterday evening, I have tried to restore stock SPL1.14; It did not work either
Nobody can help me or just give me clues to solve the issue ?

What is your SN? Is a 84x? See here: http://forum.xda-developers.com/showthread.php?t=476139 could be an RMA candidate, read the thred

OK, here's the short answer:
your phone's a nicked device and it's on the IMEI blacklist.
the other possibility is that the contract didn't get paid off so the provider blocked it because of that.
I'm generally always right on this - go get a CheckMEND report from here: http://www.checkmend.com/uk/public/check_start
Your IMEI goes in the Identifier box.

I appear to be having the same problem, I checked via that site and it didnt flag anything up, it was all clean. The problem started yesterday afternoon.
I've tried an O2 sim card in there which works, and someones elses Orange sim card in there, which doesnt

Orange have confirmed the phone is blacklisted, even though the site said it wasn't.
Taking my frustrations out on the 'legitimate' Ebay seller as we speak and searching for a replacement.

the same story
Hi i got the same story but i was using the phone for 7 months and after one day no service... how is that possible? and how i can sort it out? i bought it on ebay its possible that as you sayed contract is not payed... but what i can do? if the imei its black listed if i change imei will unblock the phone? phone had simlock on orange now iam using o2 i think after or now when i upload new rom imei changed for extra 2 digitals 01... i tryed
WST v4.2.2 setup problem with comunication :/
HTC imei Update Wizard the same problem cominication... any advice? servis will help?
i upload rom oficial one mayby i will nee to upload diferent one?

JM7 said:
Orange have confirmed the phone is blacklisted, even though the site said it wasn't.
Taking my frustrations out on the 'legitimate' Ebay seller as we speak and searching for a replacement.
Click to expand...
Click to collapse
the problem is if this "legitimate" ebay seller, sold it to you before the contract was paid to orange, legally the phone belongs to orange, therefore you've bought stolen goods. Hope you used Paypal, they might offer some protection.

alexpetrucci said:
the problem is if this "legitimate" ebay seller, sold it to you before the contract was paid to orange, legally the phone belongs to orange, therefore you've bought stolen goods. Hope you used Paypal, they might offer some protection.
Click to expand...
Click to collapse
what about if i was using phone for half year and everything was ok and not its happen?

[Q] Issue with Orange Signal

I recently bought a Blackstone off Ebay, it arrived yesterday (Orange branded), I inserted my sim card and set everything up, i could send and receive calls and text messages and access internet etc. Then a few hours later i went out, returned to find no signal. It can find networks but will not connect to Orange.
ROM Version - 1.19.61.1 WWE
ROM Date - 11/25/08
Radio Version - 1.09.25.14
The serial number indicates it was built in 2009 week 4.
After doing a search i found a topic that suggested it had been blocked with a link to a site to do a check. I've done that and the results all came up clean.
I've tried another Orange sim card in it and its the same.
I've tried an 02 sim card in it and it works.
I've tried hard rest and soft reset.
Althought i can't access the network through orange it still lets me contact to the internet through them, sometimes!.
Any suggestions would be greatly appreciated, I've contacted the seller (Ebay) with my problem. His feedback indicates he's sold an awful lot of these and other phones.

JM7 said:
I recently bought a Blackstone off Ebay, it arrived yesterday (Orange branded), I inserted my sim card and set everything up, i could send and receive calls and text messages and access internet etc. Then a few hours later i went out, returned to find no signal. It can find networks but will not connect to Orange.
ROM Version - 1.19.61.1 WWE
ROM Date - 11/25/08
Radio Version - 1.09.25.14
The serial number indicates it was built in 2009 week 4.
After doing a search i found a topic that suggested it had been blocked with a link to a site to do a check. I've done that and the results all came up clean.
I've tried another Orange sim card in it and its the same.
I've tried an 02 sim card in it and it works.
I've tried hard rest and soft reset.
Althought i can't access the network through orange it still lets me contact to the internet through them, sometimes!.
Any suggestions would be greatly appreciated, I've contacted the seller (Ebay) with my problem. His feedback indicates he's sold an awful lot of these and other phones.
Click to expand...
Click to collapse
You posted same question in rom section. This is correct forum to post question.
I did answer your post in rom section with below:
Try 2 things:
1. Go to settings > connections > connection setup and select your country and operator, i.e. UK & Orange and let phone set this up automatically, see if this makes any difference.
2. Try a different radio. Available radio's can be found here. Obviously you will need either USPL or HSPL first to be able to flash any radio. Guide for flashing USPL & HSPL can be found here.
Also, read this thread as they are experiences similar problems

Thank you, i wasn't sure which forum to post in so thanks for your response.
I've already tried 1. I'll try 2.
Is it worth me updating my ROM too while i'm at it?

JM7 said:
Thank you, i wasn't sure which forum to post in so thanks for your response.
I've already tried 1. I'll try 2.
Is it worth me updating my ROM too while i'm at it?
Click to expand...
Click to collapse
Totally up to you on whether or not you want to update your rom. If your happy with your rom, then why change........or
What I would say is that almost everyone updates their rom from stock rom to a cooked version eventually, some sooner rather than later due to better performance, more tweaks, apps installed etc
Now they can't all be wrong, can they???

Orange have confirmed the phone is blacklisted, even though the site said it wasn't.
Taking my frustrations out on the 'legitimate' Ebay seller as we speak and searching for a replacement.

Changing the ROM might solve your problem but if the blacklisting is done with IMEI numbers, then you may have a tough time.. Anyway, how much did you get the device for? I'm looking for one and don't mind taking yours if the offer is fair enough.
Regards,
Carty..

I paid £402 which included the postage, the actual phone was £395.
Orange checked by using my IMEI number, which suggests it is that.
I need to order a replacement today, but dont want to risk it being blocked again. I already have a contract with Orange and can't upgrade yet. So i need either a sim free or pay as you go one on Orange. Any one know where the cheapest/safest place to buy would be.

Carty said:
Changing the ROM might solve your problem but if the blacklisting is done with IMEI numbers, then you may have a tough time.. Anyway, how much did you get the device for? I'm looking for one and don't mind taking yours if the offer is fair enough.
Regards,
Carty..
Click to expand...
Click to collapse
If its only blacklisted by orange now, it will be blacklisted by all the networks soon. They now share their blacklists.

Its being returned to the seller, where I assume he'll change the IMEI and try to resell it.

JM7 said:
Its being returned to the seller, where I assume he'll change the IMEI and try to resell it.
Click to expand...
Click to collapse
I dont think its that easy.
Sounds to me like he has brought one off someone who has then reported it nicked or similar.
In the meantime, I bought mine off ebay and it works fine on orange.

He has sold about 50 of them, plus several others. When i was manually setting up the network i had a choice of botswana or UK, not sure if thats an indication of where the phone originates from? or i'm just paranoid.
After one bad experience and desperatley needing a new phone i decided to order one off a company on the list in the Wiki. To his credit he's refunded me whilst the phone is in the post being returned.

NOOB - T-Mobile UK HD2 unlocked - no O2 connection..

Hi guys.
Really sorry about this but I am at the end of my tether with this!
I run my own IT support company and one of the things I do most is Blackberry and iPhone Exchange email syncing. While both of those work brilliantly, I have had users having loads of issues getting their Windows Mobile devices working easily. Luckliy only one or 2 have these devices but more are asking....
I resorted to retiring my Bold 9000 and got a brand new sealed HD2 on the UK T-Mobile network today. First thing I did was get a sim unlock code and that went through first time (using my working o2 SIM from my BB). However, I couldn't make calls so after I spoke to o2 I got in to the Phone, Network settings and with the Network selection on auto, the preferred networks list was blank. Clicking the preferred networks button brings up the list of preferred networks, ticked o2 - UK and ok'd it. Goes back to main network screen and still blank. Clicking Find Network then brings up cannot register on selected network.
Changing automatic network selection to manual, selecting )2 - UK and ok'ing that brings up the same 'cannot register on selected network error. So, after coming here, I stuck on the HSPL 1.42, then upgraded to RUU_Leo_HTC_WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship
That went on fine and after wiping to factory to make sure I sent through the set up. Same errors and still can't make receive calls.
Stuck on the 2.08 hspl for the hell of it then upgraded to RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
Guess what? Exact same problems! I spoke to o2 support and they were pretty useless. Explained that it was sim unlocked and on a generic firmware. They said that T-Mobile do something weird with the HTC and I should try calling HTC tech support, who are now closed...... I am not sure HTC will be of any help anyway as I can't exactly go telling them I have stuck on the HSPL and a non-approved firmware for what was the originall carrier!
Help please anybody?? I have googled and googled but haven't found anyone with the same problem, I might be being blind. BTW, what I guess is the antenna icon has an exclamation next to it
Thanks,
Nick

Quick update. Housemate got back so I nicked the Vodafone UK sim from his iPhone and stuck that in the HD2. Same problem, won't register on Vodafone either. Anyone?

Got annoyed. changed the SPL back to the standard 1.42. Installed the latest T-Mobile official firmware. Same problems. Do I have the only HD2 ever to be doing this? . I don't have a T-Mobile sim to hand and the nearest store is miles away sadly.

Does your phone app not work at all ?
How do you know unlock code worked ? so far every sim you tried has failed.
Where did you get the unlocking code from ?
How did you use it ? meaning how did you input it ?
Verdict so far, if a t-mobile sim card works then unlock was a fail !

Ok referring to your network selection, for the UK, you should have it set to Automatic, it will then use the network associated with your sim.
referring to your call problem, does the phone still work with the original t-mobile sim?
if so it sounds like your unlock code didnt work.
if your phone no longer works with the original t-mobile, I should think something has gone wrong with the radio software you have installed on the phone. Try going back to the stock htc/radio rom. If that doesnt work then the phone probably needs to go back to t-mobile for repair, at this point you tell them "it just stopped working"

have you tried to run the connection setup wizard?
settings - menu - all settings - connections - connection setup
if there isn't one, connectionsetup is available as a cab.

Hi guys. It was a brand neww, sealed box HD2, but from T-Mobile. No SIM with it at all or I would have been trying that too of course .
Regarding how I unlocked it. I paid an ebay seller to give me an unlock code. When I fist put on 02 SIM in the phone it wafffled on about being network locked basically and had a field to enter the unlock code. Entered the code given to me via the Ebay unlocker and never got that message again on the screen. Is that wrong somehow?
Manual network, auto network, selecting carrier etc all of them make no difference. I am off out now but have found a local store with PAYG T-Mobile sims in stock so will grab 1 later today and see what happens then.
Will update/bore you all later!
Cheers,
Nick

Right, case closed. I got the T-Mobile sim and stuck it in. Showed up with T-Mobile on the scren and a good strength signal. Tried to make a call, dropped back to the home screen almost straight away. I had full data access though. Spoke to T-Mobile who informed me that my brand new, sealed box HD2 was blacklisted and I could do nothing with it!
Vodafone and O2 just flat out don't let you register the handset on their network if is it blacklisted it would seem.
Contacted the seller and he has arranged a refund, but the refund is showing as 'pending' so I am not going to return the phone until I see it physically in my account.
I have to be honest and say that this is actually a good thing as despite HTC doing all they can to make the Win 6.5 on there look less dog-like, the overall UI is still pretty awful. Now,this phone with Android 2.1 on it might be a dfferent matter! Back on my Bold 9000 for now......
Cheers,
Nick.

I am sorry to hear about that, looks like to you got hit by some sort of scam, probably resealed a second hand or refurbished unit into an original box and sold it as new.
regarding the UI of the htc devices, I am not really sure why you think this, htc hd2 uses htc sense which is the same ui as on the android htc phones. The only windows mobile thing you should really see is the start menu which has been praised as being a very good replacement for the old start menu. even all the settings windows are run through the htc sense ui so i am really not sure what you are complaining about :S
If you dislike the top bar/bottom soft buttons, there have been a lot of modifications to these in more recent hd2 roms, maybe you should to take a look at the roms section to see some pics.

S8 G950F wont get signal - not blacklisted IMEI: NG

hi all
i have a uk model s8 on the o2 network which was originally locked to o2.
so i took it the local market to get it unlocked which the market trader did and it accepted another uk sim
but wont connect to any network now. states emergency calls only, even with my original o2 sim.
i cant even search for any networks. when you try to search for networks by choosing the phone option, nothing happens, just states not available at this time. same thing when you try to choose manual or automatic search.
it accepts any sim now but wont connect to any network.
i thought it may have been barred even though i bought it 2nd hand and had it over 8 months so i checked imei on the net and it comes up clean. so not barred.
he couldnt also understand why you cannot search network, why this option cannot be selected.
so i come on this forum for some help, and a member did help me and got it working by flashing something to it via remote team viewer but after a few hours it stopped catching a signal because i downloaded an app onto it to hide root which worked but caused the phone to loose the signal again. and then when i contacted the member, he refused to do it again.
i pleaded with him to flash again or do whatever he did but after days of waiting without a phone he was not available to help. so please can anyone help and tell me what he did so i can fix my phone.
i know from users on here, you can have root hiding apps running on an s8 and still be able to perfom the fix to the problem on my phone.
i know it has something to do with imei not being registered on phone and it showing a NG next to imei.
any help or guidance would be appreciated
regards,
Margaret acey

Anyone?

ace.1 said:
Anyone?
Click to expand...
Click to collapse
don't O2 unlock phones for you free of charge? That is how it used to be when I was last in UK.
I really wouldn't trust anyone to remotely download/fix phone, they could do all sorts, hopefully you got a good guy but the fact they won't do it again seems suss to me.
Have you done this,
https://www.technobezz.com/fix-samsung-galaxymobile-network-available/
I suggest you flash stock o2 rom and take it to O2 to unlock phone, this will" clean" your phone so if the helpull member installed anything he shouldn't have it'll be wiped. Also check white o2 if your data etc has being used by someone else ie cloned your phone. (but there may be some other issue as the trader couldn't search for a network)

Thsnks for the response.
Its not locked anymore. As it accepts all sims which it didn't anymore.
This has something to do with the imei not been registered.
The imei status is NG when it should be OK.