Related
I understand that this forum is filled with developers. So I am hoping for some informed help. If you have any of these same problems please respond as well. I would like to know if these are isolated to my setup
I migrated from a cel phone and a PPC running WM2003/2003se. Mainly for the converged device, but also for the persistent storage. I run a small business, and and am very busy and rely on my phone and schedule all day everyday.
I have only had the wizard (MDA) for about 3 weeks and experienced odd problems since the first weekhttp://forum.xda-developers.com/images/smilies/eek.gif
. Unfortunately I did not buy new, so I am not sure if any of these are covered by warranty or not... I am just going to list the problems:
1) If I leave my phone plugged in at night to charge than by the time I wake up the phone will not come out of standby. I have to press the soft reset button to get the unit to work again. This happens intermittently
2) I use an alarm program so that the unit acts like an alarm clock. If the phone is plugged in at night, and does not experience problem number 1, than the alarm just won't go off. I turn on the phone and the alarm program is open, but it did nothing. If the phone is not plugged in than the alarm works fine.
3) Soft buttons. I have the registry set to remap what the soft buttons do. I use Agenda Fusion (Latest Version) so i have them set to open the calendar and the contacts to Agenda Fusions view of them. This works most of the time. On occasion the soft buttons just stop working except for running through the menus for reminders.....
4)The other day i went to take a photo, the camera said that it could not proceed because there was not enough memory. At the time I had 30 megs of storage free, about 12 megs of program free and about 900 meg left on my sd card...
5) Every so often the unit won't launch a program, it says that the exe is unsigned or not trusted. It works every other time though.
6) I use cLaunch. Every so often cLaunch disappears from the today screen. The only wat to get it to reappear is to remove it from the today screen from the today items menu, wait a couple of seconds and then return it to the today screen.
7) Every so often the unit stops recognizing the sd card..have to remove and re-insert
8) I use reminders for all my calender and to do items. Occasionally the reminder will go off for a certain item 24 hours in advance, even though the setting is correct in the item...
I feel like I am missing a few problems. But you get might point, WM5 is weird. All of the above can be corrected with a soft reset. But sometimes the problems show up multiple times a day. Causing me to have to soft reset in the most inconvenient times, several times a day.http://forum.xda-developers.com/images/smilies/mad.gif
I did not have these problems under WM2003. I have a friend who uses a Verzion phone that is similar to the wizard (made by a different company though, not HTC...it has an external antennae and that is where the stylus is stored as well) She and I were comparing phones today. Hers runs WM5 but she said that she has never experienced any of these problems in the 1 year that she has owned hers...
Is this an HTC Wizard problem? A WM5 problem with the wizards? Would it help if i installed on of the alternate roms that I read about here on XDA developers? I am considering a hard reset and starting from scratch but I don't want to go that route unless it is the only way. And if I do, I may just use one of those roms.....What does everybody think?http://forum.xda-developers.com/images/smilies/confused.gif
Sorry for the long winded post....
Seems like a software problem based on (1) and (2). Is the ROM an official ROM?
Re:
Hello Hanmin Thanks for responding,
Re Number 1. I just saw that some one else posted with that problem. So I will see if they have they same alarm program installed. I have wondered if everything is software related. Thats why I am hoping to see if others are having these types of problems, and if so, what programs they are using...
Re the rom...yes it the official T-mobile release, version listed in my sig.
Thanks again
New problem
I have just encountered a new problem:
While picking up my voice mail the system would not register my button pushes. Weather on screen or the hardware buttons. I could not interact with voice mail, nor could I end the call with the hardware button or the soft button....I had to reset the phone to end the call!!
How frustrating is that
Have you tried reflashing the original ROM? Being a used phone that would be the first thing I would do. It's going to wipe out all your data and return it to an "out of box" state, so i suggest backing up anything important and sync to your PC. If that doesn't work then you have a hardware issue but I'm willing to bet that should take care of it. You can find the original ROM on HTP's website. Good Luck
Thank you
Thanks for that suggestion....I am hoping to not go down that road, if I can help it. But I will do it if there are no other options. So If I may ask: How many votes does re flashing old Rom Get? And are there any other ideas?
Again Thanks. I am going to download the rom in case it does come to that....
wait...the phone dosen't wake up unless you push the small button on the top of the phone? That is not the default setting on the MDA, however it's acting naturally. Our phones go on a standby to save power. Click the battery icon in the lower right hand corner-->Click the Advanced tab--> uncheck Turn off device on external power
Misunderstanding....
When the phone is plugged in over night and reaches %100 charge some times it won't "Wake Up" even hitting the power button on top. The only thing that will turn it on is the "Soft Reset" button on the right side, beneath the IR sensor.
bump
no text
No text
Just bumping
It sounds like you have software problems - possible a corrupt notification queue - personally i would do a hard reset of the device - probably in the process of this i would soft reset before the t-mobile extras install - taking details of gprs, mms settings before this.
I would run the phone without installing software to see that its not a hardware problem. Then reinstall programs one by one and see how it goes. Some software like claunch is not made for wm5 so expect some glitches (i use claunch and get occ glitch)
If you dont want to hard reset check the notification queue for duplicates and rogue scripts using check notifications - attached - install via pc. Dont delete notifications important for system running - common duplicates are clock\calendar.
alarm problems
Hi,
frankly i had similar issues - less critical but annoying: alarm clock not waking me up, slow system, notification queue mess, difficult resets, camera issues, bluetooth a2dp skipping. I upgraded my Qtek multiple times, and finally i can say that 2.26 roms (i use molski's) are exceptionally stable and reliable. The problem is not Wm5, the problem is how buggy many released versions are. So, my suggestion: look to the forum, find roms that appear to have a reliable history, cross your fingers and...upgrade. Then, resist in upgrading to any rom that just came out and appear to be faster, cooler, nicer. Unless you have an issue to be solved, and you see 100 messages confirming that the rom is stable and does the job...
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
cameraddict said:
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
Click to expand...
Click to collapse
Write them down manually its the safest way - there are cabs available but often dont work.
GPRS - settings\connections\connections\manage existing connectons - settings should be here prob named t-mobile
MMS - go into messages\menu\options\MMS\servers click on prob t mobile again.
Thanks again!
I think I have a fairly unmodded phone...
Its still not unlocked, no rom changes, etc.
I just have programs like: PocketWeather, iLauncher and TomTom with a few simple additions like the new program that auto disconnects data after a preset time.
Well it seems very random, but when I fire off things like TOMTOM it just hangs, but not every time.
Not many. Generally speaking, when I'm having issues, it's my fault. But I do have issues with my OK button periodically disappearing, and sometimes non-responsiveness of some apps.
But, it's very rare. I usually do a soft reset every couple of days when something even remotely starts to act up.
Same with mine. I use the latest i-mate WWE ROM and find it stable.
@sk0t:
my OK button periodically disappearing
Click to expand...
Click to collapse
Do you use Magic Button?
Nope. That's what's weird about it. I'll push the OK button on the front, but the app will still be up, and the OK button will disappear on the screen. I can usually get back to the Today screen by pushing the end call button though.
mine is now very stable. There is another thread that lists the "best" things to do to stop the periodic freezing. My 2c worth is on that thread also
I use Mortsaver to lock and close the device when i'm not using it. I think this results in a very stable device. It will wake up for SMS alerts and calls but for the rest of the time it's asleep - except when you are actively using it of course.
I also use SPB Backup at 05:00 in the morning which performs a soft reset after the backup. This keeps it clean too.
Defragging the Storage card and keeping as many apps as you can off the storage card also helps.
btw I use Magic Button
I only asked about Magic Button since I've noticed that the close button disappears sometimes in "Program Manager". It comes back again with a simple tap on the window background.
See thats the odd thing.... someone else told me to try and keep my unit's memory as clear as possible to avoid possible lockups.
Is the general consensus that its the other way around?
I have the vast majority of my applications saved on my storage card, granted I have tons of space on it.
I do experience frequent annoyances when using mine.
- screen alignment sometimes acting up (will send it back, but I'm waiting for the firmware update to be released, so they can do it together)
- mediaplayer occasionally loses the storage card (solved by deleting MSMETADATA on the card)
- occasional refusal to use an existing gprs/umts (have to disconnect and reconnect)
- vpn shutting down too fast when using it with wifi (after 30s)
- activesync sometimes doesn't recognize the device, forcing me to rename it and perform a whole new sync
- occasional difficulty in connecting to the correct wifi network (e.g. when there are 4 available, it pops up a couple of times that it has a network, but the one I always connect to is the last one to be found)
...
I have been using it for about a month now (was already sent back twice for keyboard and screen issues), and had to perform 3 hard resets as the behaviour got worse. I really like the device, but I wish there were less issues.
Jörg
After seeing the specs of the Hermes, I wanted it immediately.
Last week I finally bit the bullet, sold my Wizard (Cingular 8125) and got the Hermes.
For the most part, they are the same device, with the addition of 3G and a supposedly faster processor in the Hermes.
The Wizard was about as stable as a Windows Mobile device could be, at least in my opinion. I really didn't do much outrageous with it. I had a couple of games, TomTom 6, a dialer skin, and Good Mobile Messaging installed. I'd have to reset it maybe once a week or so, sometimes less than that because TomTom would lose connection to the GPS and nothing would get it back save for a reboot.
I took my Cingular 8525 (Hermes) out of the box, and I was really impressed by the device. The keyboard is far superior even though it's only a little different. I like the styling of the Hermes better, as well as the nice gunmetal finish. Download speeds are incredible (almost 900K in my house), and setting up Good Mobile Messaging OTA only took about 5 minutes vs. 20 on the Wizard.
The only problem is the instability. Sometimes I click on the "Start" button and it will make the click noise and light up, but it doesn't drop the menu down, requiring a reset. Sometimes the phone will shut off the display and trying to turn the power back on does nothing and requires a reset. Sometimes the phone will show remnants of windows that were recently closed and that will require either opening up other programs to clear them, or a reset. Then there's the just plain ol' freeze. Not to mention that plugging in my car charger barely ever activates the charging circuit on the phone
I've had this phone for about 6 days now and I have to reboot it AT LEAST twice a day, sometimes three or four. AT LEAST. This is wholly unacceptable. If we weren't on the cusp of a firmware upgrade that is rumored to rectify most of the problems above, I'd be selling this and maybe getting a Treo 750 or a BlackJack.
I've had so many little issues like this with my Tytn, using both standard and latest roms, that I've simply decided to sell it. Its just not a great phone or a pda, although it has all the features you could ever dream of, it just never seems like its fast enough and the software just doesn't seem all that polished.
2-3 on a good day. It usully is in the range of 5-6 for different reasons. Keyboard doesn't respond, stuck on caps, no volume, random freezes, screen won't turn on. Gets annoying after a while.
i835 chirp said:
2-3 on a good day. It usully is in the range of 5-6 for different reasons. Keyboard doesn't respond, stuck on caps, no volume, random freezes, screen won't turn on. Gets annoying after a while.
Click to expand...
Click to collapse
Regarding the stuck on caps problem: if you select caps using the onscreen keyboard, then the physical keyboard is also put into caps. It is however not possible to turn this caps-lock off in using the physical keyboard. The solution is to open the onscreen keyboard, and turn it off there.
Jörg
8125 versus Hermes
I agree with you that the 8125 Wizard was more stable than the Hermes. I had one as well, and it would go weeks without resets or freezes.
You said:
" The only problem is the instability. Sometimes I click on the "Start" button and it will make the click noise and light up, but it doesn't drop the menu down, requiring a reset."
I believe this is due to the external storage becoming lost. Since WM5 doesn't expect storage to ever go away, it just freezes waiting on the storage to come back. In the case of the start menu, I think it's waiting so it can get the icons of recently used programs. Just a theory.
To fight this problem, I've loaded weather programs and the like into main memory so that external storage is only accessed when I'm playing with the phone. That's made my hermes a lot more reliable, down to a failure or freeze every few days. Not as good as the Wizard, but tolerable.
I'm having a TON of problems...
I have my Cingular 8525 HTC
ROM Version: 1.34.502.1
ROM date: 09/21/06
Radio Version: 1.16.00.00
Protocol Version: 32.53.7018.01H
I am having horrible problems with it randomly locking up, and I have to soft-reset. This usually happens when I have it on the charger overnight, and someone text messages me while it's on the charger... and of course when I soft-reset I lose all the messages! What's even worse is when it boots back up it'll vibrate, and beep for a long time like it's getting messages and I have to just ignore it and put it on silent... but there are no messages! Is there a way to fix this? What do I do?! I'm starting to get very frustrated with the phone - the only thing I use repeatedly on here is the MS ActiveSync over the air...
Do you think this could also be something to do with the variant?
I have Vario II from T-mobile, with all their stuff still on it, and I have installed/uninstalled goodness knows how much stuff, and don't really have this problem at all (touches wood). I can go for 3 or 4 days without soft reset, and then that is usually after a backup, when you have to.
I have all today screen and any software which is in startup, installed to main memory.
Also, could password screen have something to do with this? If on charge, and password protected, maybe they interfere with each other on receipt of text message. You could try removing password for overnight.
Have you tried leaving messaging running minimised overnight?
Also, have you moved any databases to storage card?
marisa4755 said:
Do you think this could also be something to do with the variant?
I have Vario II from T-mobile, with all their stuff still on it, and I have installed/uninstalled goodness knows how much stuff, and don't really have this problem at all (touches wood). I can go for 3 or 4 days without soft reset, and then that is usually after a backup, when you have to.
I have all today screen and any software which is in startup, installed to main memory.
Also, could password screen have something to do with this? If on charge, and password protected, maybe they interfere with each other on receipt of text message. You could try removing password for overnight.
Have you tried leaving messaging running minimised overnight?
Also, have you moved any databases to storage card?
Click to expand...
Click to collapse
This is an interesting idea. I will leave the messaging minimized overnight tonight. The password screen is there as a matter of policy - through my work - since the company owns the device and they push policy to it which requires a password PIN to be entered after 15min of inactivity... I'll try that?
Anyone else having that weird sound problem with it repeatedly "pretending to get messages" after a soft reboot?
i835 chirp said:
2-3 on a good day. It usully is in the range of 5-6 for different reasons. Keyboard doesn't respond, stuck on caps, no volume, random freezes, screen won't turn on. Gets annoying after a while.
Click to expand...
Click to collapse
when i have this issue i click the ok button on the side and then it startss to work again without soft-reset.
rx8volution said:
Anyone else having that weird sound problem with it repeatedly "pretending to get messages" after a soft reboot?
Click to expand...
Click to collapse
Are you sure that the sounds are messages rather than notifications?
It could be that your notifications queue is gummed up with lots of stuff. Suggest you get Memmaid or similar, download the trial and run the notifications queue duplicates remover. Then look at any of the entries marked Calendar and check to see if any of these are in the past. If they are remove them. LEAVE ALONE any notifications that are not Calendar with a description of one of your appointments or reminders.
Worth a try.
I also had some troubles. It freezes anywhere between 2 and 20 times per day. I just did a hard reset few days ago and tried to determine if any of my programs installed causes it.
It runs quiet well with nothing installed. Most freezes i get after installing SBSH WeatherMonitor.
About the sudden loss of external memory, i cannot complain. I install everything system related into the main memory. But weather and flexmail are on the card. I even take the card out having the phone running.
Not probs there.
Generally my Blue Angel is a far better phone, although bulky like my grand mother and not useful in Japan.
Thanks for the replies. After reading through this thread it seems I am not the only one with problems. Nearly every 8525 problem I've had can be solved, they just keep coming back. Like 8525 not recognizing Storage Card music. The worst for me ( happens a lot ) is that when I put the phone on the charger, then the screen shuts off to save power, but when I take the charger out the screen cannot be turned back on and needs a soft reset.
Does anyone elses G1 not wake up when Menu is pressed? Sometimes I have to press it like 6 times before the phone wakes up, does anyone know why?
Mine does this as well. I just thought it was learning from it's owner (I take more than 5-6 pokes to wake me up too).
My only guess is that something is running in the background in order to slow it down and the number of presses has little to do with it.
momentarylapseofreason said:
Mine does this as well. I just thought it was learning from it's owner (I take more than 5-6 pokes to wake me up too).
My only guess is that something is running in the background in order to slow it down and the number of presses has little to do with it.
Click to expand...
Click to collapse
Yea, i was thinkin the same, i should try runnin a ton of apps and find out if [email protected] the problem
mine does the same things sometimes. gets annoying at times. usually i just open and close the keyboard
Mine recently started this, it must be something we downloaded, plus I have the following problems too, they all started at the same time:
1) When someone calls, the screen stay blank for a while so the phone rings but the screen is off so I dont see whos calling
2) The background keeps changing back to the original blue picture thing
3) The WiFi keeps turning off and drians the battery, nothing I do stops it from turning on. I have all sorts of software running, I even ask Locale to turn it off if its between 12.01am to 11pm and still WiFi keeps poping up.
4) Battery drains FAST lately.
I uninstalled a long list of software and problem is not solved.
Brooklynite!
brooklynite said:
Mine recently started this, it must be something we downloaded, plus I have the following problems too, they all started at the same time:
1) When someone calls, the screen stay blank for a while so the phone rings but the screen is off so I dont see whos calling
2) The background keeps changing back to the original blue picture thing
3) The WiFi keeps turning off and drians the battery, nothing I do stops it from turning on. I have all sorts of software running, I even ask Locale to turn it off if its between 12.01am to 11pm and still WiFi keeps poping up.
4) Battery drains FAST lately.
I uninstalled a long list of software and problem is not solved.
Brooklynite!
Click to expand...
Click to collapse
Shop Savvy?
I also started having the wake up problem and quicker then normal battery drain. I have an ADP1 phone which I updated to 1.1 a few days before noticing issue
I think that the theory of something sucking clock cycles is a good one. I noticed my CPU Usage (when nothing was running other then System Monitor) went from 0-40% to 20-70%.
I couldn't be bothered with the finer points of troubleshooting, so I took the thermo-nuclear approach and did a factory wipe.
Just before the mystery CPU cycle and wake up issue, I hadn't installed any new apps, BUT I did update a bunch of existing apps. After the factory wipe, I left off installing the following list:
Watts
StreamFurious
DroidFTP
Telnet
e-VoiceRecorder
VoiceRecorder
Constitution
Barcode Scanner
Astro
RingDroid
SlovoEd Classic English Dictionary
Things are fine now.
both of my g1's do this, and have done this out of the box, anyone turn off there screen with the keyboard out, and then close the screen and the screen comes back on with the lock screen up and then having to turn the screen back off? annoying
try the swapper app?
or turn phone off and back on, it might becuase you are usingahome or openhome or dxtop or sweeterhome, these app may slow down the interface a bit, try downloading droid sans tweak lite and fool around with that..
goodluck i also get this sometimes
brooklynite said:
Mine recently started this, it must be something we downloaded, plus I have the following problems too, they all started at the same time:
1) When someone calls, the screen stay blank for a while so the phone rings but the screen is off so I dont see whos calling
2) The background keeps changing back to the original blue picture thing
3) The WiFi keeps turning off and drians the battery, nothing I do stops it from turning on. I have all sorts of software running, I even ask Locale to turn it off if its between 12.01am to 11pm and still WiFi keeps poping up.
4) Battery drains FAST lately.
I uninstalled a long list of software and problem is not solved.
Brooklynite!
Click to expand...
Click to collapse
I'm having same issue as the OP and issued #1, 3 and 4 from the above post.
Hmm, im not experiencing any of the above posted issues, it may be a particular app that u have installed. I only have the wakeup issue sometimes, most likely when the phone is running slow from the browser or another memory draining app, but no app in particular.
Hmm, when mine fails to wake up, I never waited long enough for it to come back, just reseated the battery for a reboot.
Of the other problems, I have the "screen-black-for-a-few-before-caller-picture-shows-up" issue.
JayBachatero said:
I'm having same issue as the OP and issued #1, 3 and 4 from the above post.
Click to expand...
Click to collapse
what firmware do you have?
btw, dont count on Locale to turn off your stuff all the time, its not very accurate imo, at times its great, but thanks to the crappy g1 battery, they have a choice, constantly check time/location/.ect and drain the battery in a hour flat, or periodically check it and reduce battery drain, do you have any wifi programs that keep wifi on when phone sleeps (such as wifi lock and so on)? if so use the program on the market that writes up a log of its actions and see if its acting up
as for #1 (sorry im unorganized) my phone does that too, i believe its because i have 2 programs that run when the phone rings, let alone im sure locale is checking to see who is coming since thats a condition, which would make 3, and then i have a mp3 that plays when the phone rings, and i have a class 4 sd card (i know, i know), the way that programs work is that it has to go line by line of the code, if it is slowed down, or it has to execute other items before continuing that are slow to execute, than everything has a delay, but yeah from time to time i have this issue, phoneplus was a program that made me miss a few calls (1/4th of the time)
i think 3 and 4 are directly related, could be wrong
I was having the same problem right after I installed the app "Contact Owner"
No amount of reboots fixed the problem. Uninstalled and everything was back to normal.
@wootroot - I have stock RC30. Haven't rooted yet.
JayBachatero said:
@wootroot - I have stock RC30. Haven't rooted yet.
Click to expand...
Click to collapse
consider upgrading to the rc33 ota update yet? i had better battery life (and my battery didnt get as hot) when i used rc33
also, if youve had your phone since it first came out (rc19 i believe) and your battery used to get very hot, you might of damaged some of the cells (especially of the battery has expanded), if this is the case simply call tmobile and tell them that your noticing even after wiping the phone that your battery life is lasting shorter and shorted, even with out any programs installed from the market, i even went as far as to say that i made sure wifi was off, only 2g was on, gps was off, screen was dimmed, timeout set at 30 secs, and im still only getting a hour of life (none of which is true but it got through all the "well how about trying this and calling back if you still have a problem" bs, with the ota rc33 and the new battery, i noticed a pretty good difference
I have a modified version of this "doesnt always wake up". The phone is less than 24 hours old, it was a refurb they sent me for the last one that went dead. I used it with the rc33 it came with and found the problem, then figured it was hosed so i rooted and installed 3 of the versions of cupcake (The Dude, JF, and Haykuro) to see if they all had the issue- they do. Here is a video, hope you can see the attempted keypresses. There will be lines that appear, like the screen is broke..then, they will go away. Sometimes it takes 5 minutes to get the phone to turn on, however if I leave it on (never goes to sleep) it works flawlessly.
http://www.youtube.com/watch?v=ecQo2Ly2WUM
I get this all the time also...
Uninstalling dxTop doesn't change anything for me...it still acts the same...
I also get the problem that when someone calls me the screen stays blank for about 5 seconds and I can't tell who calling...
wake up issue
I am experiencing the same problem, with a brand new warranty replaced G1, what happens is when the phone goes to sleep it completely locks up, when I try to wake it up via menu, it does not wake. Plugging the phone in and trying ddms or adb does not work, ddms shows the phone as offline, also the device seems to get really hot when this happens, sometimes Call + Menu + Power resets it, and sometimes I have to pull the battery.
I think this may have to do with wifi turned on. Because when the screen goes off your phone switches wifi off and goes to 3G as default setting.
I think we should try leaving wifi on all the time and see if that solves the issue, im about to try that now.
It seems this is a known issue over at tmo forums
A couple questions:
When this happens to you guys is wifi enabled and connected when the phone is shut off?
What Rom, SPL, and Radio is installed?
I noticed this didnt happen to me until I enabled wifi, maybe I didnt wait long enough because its completely random, please send back your results
defcon
I'm in between surgery so thought I'd post a quick question where the answer is puzzling me.
Basically, I'm in wonder if this has happened to any other soul?
Picked up my HD2 when I came out of Theatre and it simply would not switch on.
Thinking it may be the battery that had run down I connected it to a power source to charge and noticed the Orange charge indicator did not light up.
Next I took out the battery and reinserted, then pushed the power button......
Still nothing.
Thinking was it a problematic battery (although it still should have switched on when connected to a power source) I exchanged the battery for the spare I take around with me.
Still nothing.
Finally, I reinserted the first battery and once again pressed the power button.
This time it fired up and loaded without any issue.
I checked the battery level ~ that indicated 56% still remaining.
So I am in puzzlement as to what may have caused it's temporary death.
Has any other had a similar experience?
Edit 01 ~ 24 Feb 2010
It would seem that to some (myself included) there is a fix that does indeed cure the problem and that is by using the software application MemMaid.
Others have tried SKTools but MemMaid seems to operate much better at terminating the freezes.
Unfortunately MemMaid is not free and seeing as HTC will not budge from this being a 'users personal settings' that is causing the freeze our only course of action at the moment is by using MemMaid.
However, please do note..... Not everyone has benefited from using MemMaid; why that is the case could be down to some individuality ~ a different setting, installed software, routine notification, etc. etc.
In other words first try the free trial version of MemMaid and if it seems to cure the the problem then do consider investing in it.... besides all this it is a great piece of software.
You can get hold of MemMaid here.
Word of Warning.....
Ensure you set up MemMaid correctly. I spent ages with member wacky banana throwing many personal messages between the two of us like fervid lovers until finally wacky came up with a setting we could use.
Below is the settings to apply to MemMaid:-
In your programs section you should see 2 icons, one called Memmaid Quick Clean and the other is Memmaid.
Click on the Memmaid icon and a window opens.
At the top left corner it should say Quick Cleaner but this is not relevant for now.
Put a tick in the the following options (the list is scrollable):
- compact ram
- windows temp files
- temp files
- ie cache files
- ie history files
- opera cache
- dead shortcuts
- duplicate notifications
- dangling notifications
- invalid notifications
- rebuild notification queue
- recycle bin
- google maps cache
Press the CLEAN button and wait for the tool to do its job then press the close button.
Next, on the bottom right of your screen, click the Tools option. From the drop-down menu choose CLEAN SCHEDULE.
Tick the following items:
- on soft reset
- daily (here you need to scroll to the right to select the icon with the 3 dots in it to set your schedule)
- show report (optional)
- show progress (optional)
Click DONE on the bottom left corner on your screen and job's a good 'un!
Edit 02 ~ 24 Feb 2010
Member jonbaker76 came up with a few extra tips to help alleviate the problem:-
1). Install MemMaid and follow settings provided by Beards & WB
[*]2). Disable the alarm (use G-Alarm maybe)
[*]3). Turn off Facebook updates
[*]4). Turn off Weather updates
[*]5). Turn off Internet Time Sync
[*]6). Wait a while before carrying out a soft reset, your Phone may just wake up
Edit 03 ~ 25 Feb 2010
Guys,
We are starting to find a pattern building up here relating the problem with Sense.
Some users don't have problems with ROM 1.48 but others Do/Did (I used to) so we can't say v1.48 was okay.
However, it's the later ROM's which seem to have the greater of the problem which could relate to an issue with Sense.
i.e. Although evident in v1.48 it was not as strong but with either Cooked ROM's or updated ROM's the problem has been magnified.
A few Guys have now tried using their HD2 without Sense and report a stable platform.
What I am saying here is if you have the problem and you can afford not to use Sense then try running your Phone without it for a trial and see how it performs...... With enough info we can pass this on to HTC.
I had a situation where I switched the phone back on (from standby/power saving mode) only to find it was dead. To get it running again I had to perform a soft reset and, like you, I found that I had plenty of battery remaining. This happened only once in three weeks of usage and I'm not sure what caused it.
James
I had a similar issue a few days ago.
I picked the phone up and pressed the power button, but nothing happened. I did the same as you and assumed that it was flat (despite me being a charging maniac!) I plugged it in and got no charging light, so I popped out the battery and put it back in. It turned on first time then.
I wasn't really concered as it's only happened once in over 3 weeks, and I'd only recently upgraded the ROM so I was ignoring any little foibles like this.
Maybe it's a little more common than I thought?
this has happened to me twice since upgrading to the new recent rom.
Beards said:
I'm in between surgery so thought I'd post a quick question where the answer is puzzling me.
Basically, I'm in wonder if this has happened to any other soul?
Picked up my HD2 when I came out of Theatre and it simply would not switch on.
Thinking it may be the battery that had run down I connected it to a power source to charge and noticed the Orange charge indicator did not light up.
Next I took out the battery and reinserted, then pushed the power button......
Still nothing.
Thinking was it a problematic battery (although it still should have switched on when connected to a power source) I exchanged the battery for the spare I take around with me.
Still nothing.
Finally, I reinserted the first battery and once again pressed the power button.
This time it fired up and loaded without any issue.
I checked the battery level ~ that indicated 56% still remaining.
So I am in puzzlement as to what may have caused it's temporary death.
Has any other had a similar experience?
Click to expand...
Click to collapse
May be a warning from HTC for your now very famous camera thread,if I were you would be carefull LOl!!
hagba said:
May be a warning from HTC for your now very famous camera thread,if I were you would be carefull LOl!!
Click to expand...
Click to collapse
....
Big brother watching us...
Beards,
Did you have any diary appointments or alarms set on the device today that you did not immediately cancel on notification or multiple alarms set/going off? If you did then this is probably a notification queue issue locking up the phone, forcing a reboot.
This symptom was very common with the TYTN when it first came out and drove me absolutely bananas!
Long shot but let me know.
WB
No... nothing was left to tie the Phone up.
I remember checking everything before I went down to Theatre earlier this morning.
In a way I'm pleased it's not an isolated case and that others have experienced something similar (sorry Guys, I don't wish it on you ~ just a little relieved I'm not the only one).
I know HTC monitor the 'Camera Problem' topic (they've told me this directly). Maybe they have some super-duper exra-terrestial monitoring machine that can achieve the Dynamics of masspoint collections..
Yep, I too have had this issue.
Was using phone normally, left it on stand by by pressing the power key. Wanted to make a call, it did not turn on. Opened back cover to do soft reset, did not turn on, started sweating..., swore at the phone and took battery out and then replaced battery and pressed power button and what do you know, booted up like nothing happened.
Am using original shipped UK ROM. Have not upgraded.
You should check this as well (first 2 might be from the same poster):
http://forum.vodafone.co.uk/index.php?showtopic=41974
http://forum.xda-developers.com/showthread.php?t=591226&highlight=freeze
http://forum.xda-developers.com/showthread.php?t=595646&highlight=freeze
I had the same problem - it happened only 2 times for a week, but it was nasty enough (and in combination with the camera problem) to make me finally send my phone back for a refund.
Basically the symptoms were similar - I would leave the phone somewhere for more than a couple of hours only to find it somehow switched off or something. The buttons light up when clicked, but the screen remains black - only battery removal helps and after that runs like normal...
I have quite a number of calendar notifications etc. - this might be a good clue!
I have the feeling that this thread might grow as big as the camera thread. Perhaps HTC fix that with a software update as well ...
A friend of mine had this problem with his HD2 on Sunday morning. He was surfing the web with it when it froze up. When he took the battery out/in again it wouldn't turn on.
He called HTC and they came to pick up his handset on monday. I guess he'll have to wait to get it back repaired Maybe he should have tried taking it out a few more times first.
deyanp said:
You should check this as well (first 2 might be from the same poster):
http://forum.vodafone.co.uk/index.php?showtopic=41974
http://forum.xda-developers.com/showthread.php?t=591226&highlight=freeze
http://forum.xda-developers.com/showthread.php?t=595646&highlight=freeze
I had the same problem - it happened only 2 times for a week, but it was nasty enough (and in combination with the camera problem) to make me finally send my phone back for a refund.
Basically the symptoms were similar - I would leave the phone somewhere for more than a couple of hours only to find it somehow switched off or something. The buttons light up when clicked, but the screen remains black - only battery removal helps and after that runs like normal...
I have quite a number of calendar notifications etc. - this might be a good clue!
I have the feeling that this thread might grow as big as the camera thread. Perhaps HTC fix that with a software update as well ...
Click to expand...
Click to collapse
I had something similar this morning, I have been using the alarm for the last 2 weeks with no problems. this morning the screen lit up, i saw the notification on the top but there was no noise. as a veteran of WM i dismissed it as "typical". however, the screen then went blank, the buttons would light up but nothing happened. I reset the phone to no avail, button still lit up but no screen - mild panic. removed and refitted the battery and all has been well since.
won't be too chuffed if it happens again....
rivets
Beards,
Notwithstanding that this may be some kind of new software or hardware problem, I just wonder about the notification queue.
I would try using a copy of SKTools to clear the notification queue ( I think you can do other tweaks as well but it's been a while since I used it) and see what happens.
Did you have any missed calls you did not answer today (another possible culprit, linked into auto screen lock = disaster).
I am simply putting ideas out for you to try to narrow the problem down. Don't know if any of this will work.
WB
PS: Just had another thought; have you installed an application onto your SD card that is on-screen? Used to have this issue with a weather application, sat on screen but installed to the SD card.
If the phone went into sleep mode and the application polled the weather servers then it would die a horrible death. De-installing and reinstalling to phone memory solved the problem.
Again its a long shot but you never know.
WB
Ive had that same problem twice last night within th space of 1/2 hour and the today i ran fine up until about 5pm today, where it froze, I updated the rom on sunday from O2 1.43 hope this is not gonna be a problem, anyone know where to get O2 1.43 rom just in case I have to return
wacky.banana said:
Beards,
Notwithstanding that this may be some kind of new software or hardware problem, I just wonder about the notification queue.
I would try using a copy of SKTools to clear the notification queue ( I think you can do other tweaks as well but it's been a while since I used it) and see what happens.
Did you have any missed calls you did not answer today (another possible culprit, linked into auto screen lock = disaster).
I am simply putting ideas out for you to try to narrow the problem down. Don't know if any of this will work.
WB
PS: Just had another thought; have you installed an application onto your SD card that is on-screen? Used to have this issue with a weather application, sat on screen but installed to the SD card.
If the phone went into sleep mode and the application polled the weather servers then it would die a horrible death. De-installing and reinstalling to phone memory solved the problem.
Again its a long shot but you never know.
WB
Click to expand...
Click to collapse
Even though my profession is based on absolute accuracy in detail, when it comes to finding out why the HD2 died I'll try any long-shot.
There were no programs loaded though and I know nothing was paged to make the Phone send any notifications.
I'll have a good check at possible programs/dll's later though.
Thanks.
I've had the same a few times. Probably the reason was overloaded main memory. I removed some mp3 files, but the situation wasn't change.
htc touch pro2 vs hd2... just got the answer!
a day ago... i was unsure about the upgrade. i had posted tis msg in xda but was advised by a senior member tat it was worth the upgrade n i culd find all my answers to the query here. here was my msg...
"hi all. with all the hypes surrounding htc hd2... n my htc touch pro2 fast losing its crown of being the best winmo device in the market... shuld i upgrade to the hd2? n watz wif the glass screen? wuldn't it crack easily? it's glass! appreciate everyone's take on this. the only selling point tat is tempting me away frm my pro2 is abt the speed... 1ghz vs my miserable 528mhz... sad. everyone's talking abt its blazing speed. is it tat obvious?!
then again there's tat camera issue... the infamous pinkish spot, which htc support claims it's related to the 1ghz dragon fella... software related... n restricted to only a selected few?! so it's like going2 the lottery n c who gets the infected piece is it?! bottom line is... my pro2 seems like a honda civic... n the hd2 is purportedly a nissan skyline, but wif so many question marks hanging over its head, shuld i still go for the upgrade? thnx!"
guess wat, after reading most of the threads here... i think i'll stick with the htc touch pro2. the hd2 has way too many issues... even worse than the camera thingy tat i knew abt... but the number of issues tat r highlighted here abt the hd2... is enuf2 make me say no to hd2.
This thread here reminds me to some issues with WinMo 6.5/Manila 2.5 ROMs for the Xperia X1: Over there in the forum, you can find quite some postings describing the "standby of death" problem.
Just very close to some of the other issues we now face with the "real" Leo, too. In fact, there are more "similarities" like the stand-by issue, and nobody was really able to clearly reproduce the problem as there seems to be no pattern. The same problems are not existing in WinMo 6.1/Manila 2.1 ROMs for the Xperia - but some in a WinMo 6.1/Manila 2.5 version, when I follow the thread correctly.
I do strongly believe that there are, underneath the hood of Leo´s operating system, quite some nasty bugs in WinMo as well as Manila. I cannot imagine another explanation why 2 totally different devices with very different hardware (parts) would show the almost exact same issues.
Of course, porting the Leo ROM to something like Xperia may bring some issues, but most apparently, most bugs are coming from MS and HTC, not the talented chefs here. (One more reason to look forward to custom ROMs for the Leo. No good sign for HTC though, frankly spoken...)
mine die this morning too ... alarm didnt go off
but press and hold the power button wake the phone up and alarm start ringing. Then I power it off, and all the other buttons does not turn on the phone other than press and hold power button = soft reset ... weird
Camera patch is out today
waiting for new ROM release
Same thing happened to me this afternoon. The phone wouldn't start up when I pressed the power button so I tried holding the power button down to force a soft reset. At one point all the buttons lit up but nothing more happened. Eventually I pulled the battery out, stuck it back in and then the phone started.
hi all,
i having my 1st Android phone (HTC Legend), but my set suffering Standby on Death (SOD), not sure if the right term. When it on standby, I not able to wake the phone; only way to remove the battery and on the phone again.
However, during it 'freeze' mode, try calling the phone; won't ring but caller doesn't get any engaged tone keep trying connect tone.
Please advise if any1 experience the above or any steps I can do.
** Try searching the web, only found SOD on Win phone.
Cheers.
Edit/Delete Message
The same thing happend to me yesterday, for the first time (I pulled out battery to reset it). I had a few random resets last few days, but I do use my legend for app development testing, so i'm not sure if i somehow provoked the problem.
Offtopic, but just looking at logcat output of a normally running Legend you get impression that there are a lot of unfinished stuff, especially HTC applications (news widget is terrible)
I'm also seeing the same random resets on my Legend. Not sure what when wrong. I have a bunch of apps installed but I don't know if this relates to any of them.
It happened again just now. Restarts on daily basis now
just make a hard reset
Ok. I did a hard rest. And i don't want to install any apps, let it run in vanilla flavor for 2-3 days and see if it happens again.
If it does, that means it must be caused by one of the apps installed before
I had some SOD's, but after a complete clean and reset to original setting, everything disappeared.
Maybe it was a problem coming from installed software...
clean reset, wiped out everything. reset after 15hrs of up time. i'm going to RMA this thing
Hi all - first post here...
I have not long had my first HTC handset - and I really like it, but nearly every day I get this 'SOD'...as described here.
I had to remove the battery to wake it up again only this morning.
I have noticed, that it only seems to do this when it can't recieve the weather data (under the HTC clock)? the handset never seems to hang etc while it has this data?
Have others seen this? Could it be a bug?
Why not bring all SOD threads to one?
As I see all SOD's are same on all devices.
There is bunch of symptoms but if you have sod than you are experiencing some or all of the symptoms.
General help is to hard reset few times than flash shipped ROM then hard reset again few times then flash your favorite custom ROM or leave shipped, and reset again few times. And finaly set network to GSM+AUTO in Phone band configuration. Or try to change SIM with another network operator.
All of this helped some people but there is many who did not solve the SOD with this nor anything else.
I know I am posting in more than one thread same thing and it is not double or triple or X posting it is just help request for people who could finaly understand what is problem and help us all.
Sory, and thanks in advance.
Weather is not problem on my device, I did try turn it off, disable auto update of everything .... no difference.
Even I leave it connected to USB and it have the internet connection all time and I do not have SOD, I have DIM of death screen dims not turn of and if I disconect it and pres power to go to stand by or to turn off screen I can not power on device until i pull battery out few times - 4 - 5 timesto be precise or sometimes even more.
I got a new replacement unit and it works fine since. I guess my old unit was really defective
Sent from my Legend using XDA App
I have had to have my handset replaced now. My SOD contiuned and then the Mic gave up and no-one could hear me in calls - made it unusable as a phone. I also had battrey issues where the phone wouldn't charge and the battery meter read wrong.
All seems fine with this replacement handset.....