Database Users

[URGENT] Please, somebody please help me!!

Hey guys first of all thanks for reading this thread.
Just got a very nasty problem with my BLACKSTONE recently.
Here's my problem:
When I started using the "Microsoft ActiveSync", the following msg was being shown:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Any idea what the problem might be ??
After that, I tried to copy my files to my device, and the following error was being shown:
And if I use the "FILE TO FILE TRANSFER" option, I am UNABLE to copy anything or delete anything from my STORAGE CARD.
I just tried to format the STORAGE CARD, but it wouldn't help, problem still exists.
Could anyone please provide solutions to this ??
And please let me know if HARD RESET would help?? (The last thing I want to do :S)
Truly, thanks a lot.

your pics not working

probably uninstall and reinstall activesync again.

Psygnosis84 said:
probably uninstall and reinstall activesync again.
Click to expand...
Click to collapse
but
And if I use the "FILE TO FILE TRANSFER" option, I am UNABLE to copy anything or delete anything from my STORAGE CARD.
???

Card gone hooky maybe? Would affect AS if the attachments are set to store there.
Try reading card in separate reader, pull everything off, format, put everything back on and try again?

First of all you need to be a little more specific. Are you using Microsoft Vista, XP etc?
If your using vista, have you tried syncing through Windows Mobile Device Centre?

Fallen Spartan said:
First of all you need to be a little more specific. Are you using Microsoft Vista, XP etc?
If your using vista, have you tried syncing through Windows Mobile Device Centre?
Click to expand...
Click to collapse
Yes of course! u have to tell us which OS are u using, sencond time try to download the latest version of active sync from microsoft official web site, it's a free download, fast and secure!
Be carefull, maybe a micro SD card hooky or some connections settings not correct. Try to read others 3ds, u should find the best solution!
Final approach? uninstall and reinstall the software....
Bye max

blatantly obvious that it is windows XP. i've only seen vista once and I know that the menus don't look like that.
if all else fails do a hard reset on the phone and reinstall activesync like these guys said. also try a new cable and/or USB port

STOOP!!!!! --- I have the same problem!!! so heres what I do -- when my device cant connect because of that error (same youve got) I just kill activesync in task manager (its called WCESMgr.exe ) and start active sync again (in C:\Program Files\Microsoft ActiveSync -- wcescomm.exe) and then device connects normaly!!!
Hope this works for you too!!!

Try a different cable? That fixed mine.

Hummm...
So the problem seems to be either with the phone or the computer
Try:
restarting the computer/phone
using a different computer
a different cable (as was suggested)
If it still doesn't work,
It's a problem with the phone: either software or hardware
Try:
Hard reset
If that STILL doesn't work, then sounds like it's something wrong with the hardware and you should send it back for testing
Hope that helps!

Another option would be to try Synching via Bluetooth (if your PC has bluetooth)

Guys, very thanks for all your attention and support.
Yes, it's WINDOWS XP.
I will try again with a new cable tonight when I get back home.
And actually, I don't use MicroActiveSync very often.
I usually transfer file with the option "HARD DISK", just like a USB drive.
Just since that problem had occurred, I tried to use SYNC to xfer' file.
Eventually both doesn't work as I mentioned at the beginning.
Now, I gonna try again tonight and will keep this thread updated.
------------------------------------------------------------
Two more questions, thanks guys.
1. I couldn't delete anything on the STORAGE CARD when I while using the phone. Error shown "Access denied" something like that.
It happened before I have my storage card formated, Any idea ???
2. How to HARD RESET ??
Please, thanks so much. Have a nice day.

Lanfranco said:
2. How to HARD RESET ??
Click to expand...
Click to collapse
1. Turn off device
2. Hold down vol up & vol down and then turn on device
3. Screen will go to bootloader temporaily then you'll be presented with a message blah blah blah etc
4. Press vol up to hard reset

Thanks, Fallen Spartan
I think I have to go with this Option eventually
Cuz even if I use the new cable, problem still exists.
Especially the STORAGE CARD problem, I can't even DELETE files from my STORAGE CARD while I was using the device. No idea why.
I don't think it's the storage card problem cuz I did try several cards.
Anyway thanks a lot for you guys help.

Did you try this -- just kill activesync in task manager (its called WCESMgr.exe ) and start active sync again (in C:\Program Files\Microsoft ActiveSync -- wcescomm.exe)
It solved the problem for me ( prob still persists but I kill async and I can connect normally)
Sometimes the answer is quite simple!!!

I had that problem and fixed it by going to:
Start
Settings
Connections
USB to PC
Clear the tick box "Enable faster data sync"
I'm not sure if they're really related but i never had problems sync again.

RE: Kristaps-K9-Lv
Yes I did try that, doesn't help but thanks
RE: deco
Tried, but it doesn't work for me

Hi guys, I guess I have the same problem ( I just posted it here)
http://forum.xda-developers.com/showthread.php?t=498326&page=101
I don't think it has anythng to do with neither the card nor cable/active sync as I too usually do my stuff via "disk drive" option.
I've realized that after the first "crash" of the card ( its not visible anymore wherever i look for it) and reconnecting the USB cable the phone gives me only 2 instead of 3 options (Active sync or Internet), the 3rd option "disk drive" is gone. I also tried it through the HD file explorer and the "storage card" doesnt show in the tree anymore.
I suspect it has something to do with HTC's new ROM (1.56)..?

wait! You have this problem long time ago?
What do you do? I can do nothing now... only flash back?
btw on page 101 there is no post from you!
edit:
confused now

help me get apk files on to my sd card on my samsung epic 4g heellllllllllllllllp!!!

hi help me out i just got my samsung epic 4g today an my phone is rooted... i had use the usb cord to hook it up to my computer so i can start putting in my apps apk files from my folder on my computer. now i'm trying to put these apk file apps on my sd card an download it on to my phone but every time i hook up the usb to the computer nothing pops up i mean nothing not even a sound or warning of my sd card on my computer. i use to own a motorola droid an i never had this problem i always get my apk files on to my sd card with no issues plus i'm using the same app from the market called (ANDROID MATE) this app here is free an it allows you to download apk files on to your sd card then you can install the apk files from there to your phone so please if any one is a expert on using the samsung epic 4g let me know how to get apk files on to my sd card using my usb cord plus i even used the adapter with the sd card that didn't work too so help me out guys thanks.

Pull down the notification bar and then hit the USB notification and tell it to mount.

Try a different USB port (Back of computer preferred) because from what I read your mainly saying your usb cable might not be working or the micro usb slot on the phone isn't.
Once your phone is connection to your computer itll give you 3 options. One of them being "Mass storage" in which you select to move files from your computer to your phone.
Ive also heard of people installing samsung usb drivers but I never ran into such a need.

help me too please!!!
InfDaMarvel said:
Try a different USB port (Back of computer preferred) because from what I read your mainly saying your usb cable might not be working or the micro usb slot on the phone isn't.
Once your phone is connection to your computer itll give you 3 options. One of them being "Mass storage" in which you select to move files from your computer to your phone.
Ive also heard of people installing samsung usb drivers but I never ran into such a need.
Click to expand...
Click to collapse
yes i try that now its showing me install wizard now i answer all the questions on the computer now its searching for the samsung cdma technologies for about 30 min now i never went through this on my motorola droid it was plain an simple i even mount it nothing show up the only thing i can do is download music to the phone from the computer but i cant open up my sd card i know my phone is rooted cuz i just flash this phone to metropcs an it has to be rooted for the web an mms to function i think but im not sure i just downloaded rom manager app it wont let me flash clock world it saying im not rooted im so confuse now wtf an im using android mate on my phone

InfDaMarvel said:
Try a different USB port (Back of computer preferred) because from what I read your mainly saying your usb cable might not be working or the micro usb slot on the phone isn't.
Once your phone is connection to your computer itll give you 3 options. One of them being "Mass storage" in which you select to move files from your computer to your phone.
Ive also heard of people installing samsung usb drivers but I never ran into such a need.
Click to expand...
Click to collapse
muyoso said:
Pull down the notification bar and then hit the USB notification and tell it to mount.
Click to expand...
Click to collapse
i mount it nothing pops up but if i open up my windows media on my pc were my music at it will download to my phone so im confuse an i dont know how to boot the phone or reboot so i can add a new kernel and rom if you know a rom that comes with super user in it all to gether let me know so i can make sure this is rooted

try another cable.

luvjones305 said:
hi help me out i just got my samsung epic 4g today an my phone is rooted... i had use the usb cord to hook it up to my computer so i can start putting in my apps apk files from my folder on my computer. now i'm trying to put these apk file apps on my sd card an download it on to my phone but every time i hook up the usb to the computer nothing pops up i mean nothing not even a sound or warning of my sd card on my computer. i use to own a motorola droid an i never had this problem i always get my apk files on to my sd card with no issues plus i'm using the same app from the market called (ANDROID MATE) this app here is free an it allows you to download apk files on to your sd card then you can install the apk files from there to your phone so please if any one is a expert on using the samsung epic 4g let me know how to get apk files on to my sd card using my usb cord plus i even used the adapter with the sd card that didn't work too so help me out guys thanks.
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Firmware Upgrade via Kies Fails

Hello,
Let me start by saying that I went over the other similar threads and couldn't find a solution to my specific problem.
As you'll see from the following sequence of Kies screen captures, when I try to upgrade my phone's firmware, when it's supposed to start downloading the new version, it loses contact with the phone, doesn't download anything and then crashes. Even if it doesn't crash, it just reconnects, only to tell me that my phone needs an upgrade (duh!!!!) and the process goes on again and again.
Phase 1 - Upgrade Notification:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Phase 2 - Upgrade Confirmation:
Phase 3 - Backup Confirmation:
Phase 4 - Lost Connection:
Phase 5 - The crash:
I tried many times, with or without backups, rebooted both my phone and PC several times and it always failed.
Note that I upgraded Kies to the latest version today and that didn't help either.
Any relevant advice would be highly appreciated as I have no clue on how to solve this issue.
Thanks a lot,
David

Can you try on a different PC? Just install Kies and try to upgrade and see if the same thing happens.
Also, in KIES top menus, there's an option to force a driver reinstallation on Windows. Try that to see if is solves in your own PC
Good luck

I don't have another PC

This happened to me. It was most likely due to my 3g mobile broadband. Kies doesn't like having other devices connected through USB besides the phone itself.
If you are using mobile broadband, try accessing the Internet via wifi or ethernet. If not, maybe you have something else connected through USB?

try with a wifi connection
i had exactly the same problem when tried with usb internet connection(crashed everytime) but with wifi it all went fine........no problem afterwards....

You could also try turning off(temporarily) your anti-virus/malware software.

elkikin said:
This happened to me. It was most likely due to my 3g mobile broadband. Kies doesn't like having other devices connected through USB besides the phone itself.
If you are using mobile broadband, try accessing the Internet via wifi or ethernet. If not, maybe you have something else connected through USB?
Click to expand...
Click to collapse
I don't have anything else connected to my Laptop's USB ports.

Laptops may fail as not enough power to USB port .
Your AV or Firewall may be a problem turn off .
Likewise turn of all running applications on Laptop .
jje

I removed and reinstalled Kies and now it advanced another step, but although the battery is fully charged, it says that the battery needs to be charged
Any suggestions??

I have had problem with Kies for throughout the last year with my S8500, tried everything possible and failed each and every time. But still I can make some suggestions,
1- It is right, try to do it with a Desktop PC, but Not with a Laptop/Netbook.
2- Try to do the same with a different OS, I had problem with XP x86, but it was gone with Win 7 x64.
3- At the last picture I notice that the Phone icon has a Lock icon next to it, so does your phone have some kind of password/code? If it is there try to remove it.
4- Battery doesn't need to be fully charged IMO, if it is over 50%it will do.
Regards.

Try a different microUSB cable.

Hi all,
After several reboots, I managed to download the firmware, but now it fails in the last phase, after it decompresses the binary files and is supposed to start the actual upgrade.
That's the screen I get:
It happened several times and I can't get past that point.
As for previous answers, I only have one laptop with a single OS, so I can't really try the other suggestions.
Thanks.

Well then yo have to get used with that problem. A Laptop is NOT recommended in these cases.
Why don't you go to a Internet Cafe and try it?
Regards.

why don't you flash with odin? you'll get the same result. and compared to kies - odin will work.

i have the same problems with Kies, for me Odin is not an option `cause i don't want to delete all the stuff in my phone
i get by the upgrade confirmation and then it fails, same error, already tried on my desk pc ( win 7 x86 / sp3 x86) and on my laptop (win 7 x64), same thing, the usb cable is brand new, i have both wifi and wired net connections, nothing works...
maybe someone will figure this **** out for us, is getting really frustrating...

I suffered this error also. After the first time I right-clicked the short-cut for Kies and set the program to Run As Administrator. Tried to update again - worked ok! Good luck!

I cannot see there being an issue with your laptop if it is plugged in and fully charged. Why not Backup your data using titanium, install the update via ODIN, restore data via titanium?, seems like a decent workaround?

For me there were two issues, Issue one was Microsoft .Net. I used Microsoft's removal tool to remove all .NET installations (Uninstall KIES first) then I reinstalled KIES. The second culprit was that I tried other USB cables before I actually used the included Samsung USB-cable, this was THE ONLY cable that worked for me.
My problem which was exactly the same as yours, was solved.

Try another usb port.
Sent from my GT-I9100 using Tapatalk

dstu69 said:
I removed and reinstalled Kies and now it advanced another step, but although the battery is fully charged, it says that the battery needs to be charged
Any suggestions??
Click to expand...
Click to collapse
I got the same problem thought there were only 10-15% battery left. I believe every updating process needs sufficient battery power to complete the process successfully. I just fully charged and tried again and got the thing right.

Can't access full internal storage

I'm on rooted 4.3. When I connect my N4 to the PC in MPT mode, the device doesn't show up in "My Computer. When I connect in PTP mode, it shows up as "internal storage". When I click internal storage, it shows two folders, "DCIM" and "Pictures". It used to show a higher root folder like "sdcard", I think. How do I get it back to show sdcard. I've tried different USB cables and usb ports. I've also tried to connect to the pc with the N4 screen both unlocked and locked.
I've also tried uninstalling the device in device manager (when plugged in) and reconnecting the phone to reinstall.

shobuddy said:
I'm on rooted 4.3. When I connect my N4 to the PC in MPT mode, the device doesn't show up in "My Computer. When I connect in PTP mode, it shows up as "internal storage". When I click internal storage, it shows two folders, "DCIM" and "Pictures". It used to show a higher root folder like "sdcard", I think. How do I get it back to show sdcard. I've tried different USB cables and usb ports. I've also tried to connect to the pc with the N4 screen both unlocked and locked.
I've also tried uninstalling the device in device manager (when plugged in) and reconnecting the phone to reinstall.
Click to expand...
Click to collapse
What about other PCs?

shobuddy said:
I'm on rooted 4.3. When I connect my N4 to the PC in MPT mode, the device doesn't show up in "My Computer. When I connect in PTP mode, it shows up as "internal storage". When I click internal storage, it shows two folders, "DCIM" and "Pictures". It used to show a higher root folder like "sdcard", I think. How do I get it back to show sdcard. I've tried different USB cables and usb ports. I've also tried to connect to the pc with the N4 screen both unlocked and locked.
I've also tried uninstalling the device in device manager (when plugged in) and reconnecting the phone to reinstall.
Click to expand...
Click to collapse
What drivers and OS?

Thanks for the responses. I just tried another computer with the same usb cable and it connects fine in MPT mode. It shows up as Portable Devices --> Nexus 4 under device manager.
On my computer where its not working, its Windows 7 and in device manager its listed as Android Device -- Android ADB Interface. I'm not sure what to do to get it to work on my computer as it does on the other one.

shobuddy said:
Thanks for the responses. I just tried another computer with the same usb cable and it connects fine in MPT mode. It shows up as Portable Devices --> Nexus 4 under device manager.
On my computer where its not working, its Windows 7 and in device manager its listed as Android Device -- Android ADB Interface. I'm not sure what to do to get it to work on my computer as it does on the other one.
Click to expand...
Click to collapse
Completly uninstall and reinstall every Android related driver on your PC.

abaaaabbbb63 said:
Completly uninstall and reinstall every Android related driver on your PC.
Click to expand...
Click to collapse
I uninstalled the drivers and selected the delete driver files option when uninstalling. I then plugged the phone back in to PC and it reinstalled one of the drivers and I am now able to see all the folders I'm supposed to in internal storage. There is one driver that didn't install, however. The screenshot below shows the portal devices --> nexus 4 drivers installed, however, the other devices --> nexus 4 drivers didn't install. I don't know if this is an issue or not but i'm happy i'm able to access the internal storage now.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

shobuddy said:
I uninstalled the drivers and selected the delete driver files option when uninstalling. I then plugged the phone back in to PC and it reinstalled one of the drivers and I am now able to see all the folders I'm supposed to in internal storage. There is one driver that didn't install, however. The screenshot below shows the portal devices --> nexus 4 drivers installed, however, the other devices --> nexus 4 drivers didn't install. I don't know if this is an issue or not but i'm happy i'm able to access the internal storage now.
Click to expand...
Click to collapse
I think that the error is adb driver related.

I too had the same problem in my office laptop. I just unchecked USB debugging option and it started showing the folders which it used to show.. I'm not sure whether this will fix your problem now, since you have reinstalled things..
PS: When I connected it to my personal laptop, I did not have this problem.
Sent from my Nexus 4 using Tapatalk 4

Have I just killed my wife's phone? (fw upgrade issue + unknown device)

Hi guys - please assist!
My wife's phone started to behave really strange:
- mic level during calls was super-low, but while recording vids: just fine
- started to be extra slow on simple tasks like opening sms messenger etc.
- sometimes I couldn't connect it to PC in order to transfer files
SO... I decided it's time to load new FW. It was also quite surprise because there was 5.0.1 release for her GT-I9506.
Declaimer: I have loaded FW via Odin multiple times for S3, S4, S5 and some other Samsungs so I consider myself quite semi-pro user.
I've downloaded proper software from site, new version of Odin and started the process. After just few seconds some error was displayed on Odin and it crashed. Phone stuck on Downloading phase with progress bar already displayed.
After a while I rebooted it and got this screen:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
So, I dig a net a bit and I've tried following:
1. I tried to recover my old software with KIESv3 but phone wasn't detected (used XDA tutorial)
2. Tried to reflash again with Odin, but I got "There is no PIT partition" error - I downloaded some pit file for S4(9506) from some Indian site, but I wasn't able to check it
After above I read a net a bit more and wanted to check that pit file I've downloaded and... since then I am not able to connect phone to PC. I contantly get "Unknown device" notification on my Windows. What I have tried:
1. Rebooting multiple times Windows and phone
2. To start a phone in Download and normal (well, not normal now because of the error state but still...) mode multiple times
3. Reinstall USB drivers multiple times
4. Change USB slots - right now I am NOT able to use different cable nor different pc
5. Manually update USB drivers via Device Manager (I extracted drivers from exe file, but I got "up to date drivers" message)
After all it seems I am done. No new ideas whatsoever.
Phone is dead now.
I cannot connect it PC.
Crap.
Any ideas folks? Anyone?

unster said:
Hi guys - please assist!
My wife's phone started to behave really strange:
- mic level during calls was super-low, but while recording vids: just fine
- started to be extra slow on simple tasks like opening sms messenger etc.
- sometimes I couldn't connect it to PC in order to transfer files
SO... I decided it's time to load new FW. It was also quite surprise because there was 5.0.1 release for her GT-I9506.
Declaimer: I have loaded FW via Odin multiple times for S3, S4, S5 and some other Samsungs so I consider myself quite semi-pro user.
I've downloaded proper software from site, new version of Odin and started the process. After just few seconds some error was displayed on Odin and it crashed. Phone stuck on Downloading phase with progress bar already displayed.
After a while I rebooted it and got this screen:
So, I dig a net a bit and I've tried following:
1. I tried to recover my old software with KIESv3 but phone wasn't detected (used XDA tutorial)
2. Tried to reflash again with Odin, but I got "There is no PIT partition" error - I downloaded some pit file for S4(9506) from some Indian site, but I wasn't able to check it
After above I read a net a bit more and wanted to check that pit file I've downloaded and... since then I am not able to connect phone to PC. I contantly get "Unknown device" notification on my Windows. What I have tried:
1. Rebooting multiple times Windows and phone
2. To start a phone in Download and normal (well, not normal now because of the error state but still...) mode multiple times
3. Reinstall USB drivers multiple times
4. Change USB slots - right now I am NOT able to use different cable nor different pc
5. Manually update USB drivers via Device Manager (I extracted drivers from exe file, but I got "up to date drivers" message)
After all it seems I am done. No new ideas whatsoever.
Phone is dead now.
I cannot connect it PC.
Crap.
Any ideas folks? Anyone?
Click to expand...
Click to collapse
You can calm down. Nothing wrong with the phone. This is just something that can happen.
In 99% of the cases this is solved by the following:
- use a different usb port when flashing with Odin
- Use a different usb cable when flashing with Odin.
Oh and for the low volume: Make sure the mic holes are clean. There could be dust in it.

unster said:
1. I tried to recover my old software with KIESv3 but phone wasn't detected (used XDA tutorial)
Click to expand...
Click to collapse
Kies V3 does not support S4. You can try recovery mode with the proper - former - version :
http://www.samsung.com/latin_en/support/usefulsoftware/KIES/

Lennyz1988 said:
- use a different usb port when flashing with Odin
- Use a different usb cable when flashing with Odin.
Click to expand...
Click to collapse
OK it's alive AGAIN! So... It seems that she isn't really taking proper care of her phone as she claims to, because its' charging port seems to be loose a bit. I changed cable, set myself in strange yoga position also changed port and after about 20x added/removed notifications it stopped and allowed me to upload a system.
Thanks!