Database Users

[Q] MTP USB Device problem

Today, When I connect my Nexus 4 to my computer it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc and also tried alternate drivers for Windows 7 32bit.
Anyone familiar with this problem and/or it's solution?
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anyone ?

hoangtungst said:
anyone ?
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Download and install these usb drivers from here http://forum.xda-developers.com/showthread.php?t=1998650.

edit.. oops, seems i cannot read.

Uninstall the drivers that you have already attempted to install. If you want fastboot/adb, install the usb drivers manually linked 2 posts above me. If you want to simply copy files, make sure you have at least windows media player 11 installed and it will take care of the rest.

gee2012 said:
Download and install these usb drivers from here http://forum.xda-developers.com/showthread.php?t=1998650.
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i have tried but not succesfull
meangreenie said:
Easy way... Turn off USB debugging
Better way... Edit the mtp inf file so it works in USB debugging mode too.. U should find the info with a search.
Edit.. Note..you do need windows media player 11 installed on xp for mtp functionality.
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Click to collapse
Illudrium said:
Uninstall the drivers that you have already attempted to install. If you want fastboot/adb, install the usb drivers manually linked 2 posts above me. If you want to simply copy files, make sure you have at least windows media player 11 installed and it will take care of the rest.
Click to expand...
Click to collapse
I'm using windows 7 and media player version is 12. I just want to copy files

up

i got the same problem, i used the toolkit and everything was fine, but i tried to move some files into the phone and now with MTP, windows do not find the device if i select PTP works but for pictures and such
anyone know how to fix this?

ofteno said:
i got the same problem, i used the toolkit and everything was fine, but i tried to move some files into the phone and now with MTP, windows do not find the device if i select PTP works but for pictures and such
anyone know how to fix this?
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Click to collapse
same here

Sent from my Nexus 4 using xda premium

same here. Fix?

does anyone know ?

same here but after searching a while and only be able to connect via MTP I found this not a state of the art solution:
I use to rename the file I want to move/copy/paste from xxxx.zip or whatever in xxxx.jpg, even for roms anf kernel
for example I want to copy stremax.zip in my N4 /sdcard/
on the pc just rename it to stremax.jpg
connect via MTP
copy the renamed file to /sdcard
once disconnected use a file manager to rename it to stremax.zip and move/copy/delete or whatever you want
I know, it's rude, some developer is cursing my name, but it works..
other solution is installing airdroid but you need to be on same wi-fi network

Try manually uninstalling and reinstalling drivers?
Sent from my toaster using potatotalk 2

Illudrium said:
Try manually uninstalling and reinstalling drivers?
Sent from my toaster using potatotalk 2
Click to expand...
Click to collapse
I have tried but unsuccesful
Sent from my iPad using Tapatalk HD

bump

i fixed my problem yay
i uninstalled the drivers and then installed the naked drivers and magic happened.
connect your device to your PC and then go into contro panel, device manager and uninstall and then install the drivers again

i will try , thank you

[Q] USB access to phone is not working

I wanted to get some picture from my phone to the PC and I'm confronting many errors new to me as of today. Never had this problem untill now and I hadn't changed anything recently.
Can not acess DCIM > Camera file. When I do it's empty
Can't see any pictures neither can I transfer any
Started transfering and I got an error
Look at the picture below
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gr4v1ty said:
I wanted to get some picture from my phone to the PC and I'm confronting many errors new to me as of today. Never had this problem untill now and I hadn't changed anything recently.
Can not acess DCIM > Camera file. When I do it's empty
Can't see any pictures neither can I transfer any
Started transfering and I got an error
Look at the picture below
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Click to collapse
Try uninstalling the drivers via "Device Manger" on your pc and reconnect the device. Also, do u have usb debugging enabled in developer options?

SUDroid said:
Try uninstalling the drivers via "Device Manger" on your pc and reconnect the device. Also, do u have usb debugging enabled in developer options?
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Now after a reset of the phone, device isn't recognized and the connected as media device doesn't show up anymore. Tried more than 1 computer.

Try uninstall the USB drivers from your PC. Or try other USB ports to detect your device. Sounds like your USB drivers has screwed up. Should not be your device problem.

Elvind Anderson said:
Try uninstall the USB drivers from your PC. Or try other USB ports to detect your device. Sounds like your USB drivers has screwed up. Should not be your device problem.
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I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?

I have a feeling it is the charging port. I had a similar issue. Are you good with a soldering iron?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

gr4v1ty said:
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?
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Click to collapse
Before start working on the hardware, I suggest to investigate the software side further. Have you make a factory reset? (Worst case). Try enable and disable the USB debugging mode as well. http://androidteen.com/how-to-enable-usb-debugging-mode-on-android-devices/
Try to toggle both media file mode and camera mode. See what is the response from your device to pc.

gr4v1ty said:
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?
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Click to collapse
Don't connect to the internet and connect your phone with the drivers uninstalled. This will dl the stock window drivers instead of samsung drivers.

SUDroid said:
Don't connect to the internet and connect your phone with the drives uninstalled. This will dl the stock window drivers instead of samsung drivers.
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How do you even unisntall those drivers? I've tried installing Kies and it didn't work!à
EDIT: I did uninstall them and installed this : http://forum.xda-developers.com/showthread.php?t=961956... Still, no positive result..

gr4v1ty said:
How do you even unisntall those drivers? I've tried installing Kies and it didn't work!à
EDIT: I did uninstall them and installed this : http://forum.xda-developers.com/showthread.php?t=961956... Still, no positive result..
Click to expand...
Click to collapse
You uninstall the driver via "Device Manager" which u can get by right clicking "My computer" and click on Manage.
Then find the device manager tab and find your device on the list.

SUDroid said:
You uninstall the driver via "Device Manager" which u can get by right clicking "My computer" and click on Manage.
Then find the device manager tab and find your device on the list.
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Click to collapse
The device doesn't show in DM anymore...
EDIT : Problem solved itself. Today it decided to install the good drivers ...

[Q] Nexus 4 MTP Storage Problems

Recently, I have not been able to get my Nexus 4 to show up in my computer. I am able to use ADB and the drivers work fine, but when I connect my Nexus 4 it will not install the drivers for MTP. Rather, it will say it has the correct drivers installed, but it cannot start (Code: 10) and the icon for the device has a yellow exlamation mark next to it. I tried switching it between MTP and PTP as well as enabling and disabling USB Debugging, but it wont show up. Next, I decided to try to switch ROMS, as well as uninstall and re install all the drivers for the phone. No matter what I do I am able to connect to the phone through ADB, but MTP will give me the same error over again. Even on PTP my PC wont install the drivers for the phone.
I have looked through numerous threads and tried all kinds of solutions people have suggested, but none of them have worked for me. I've even tried switching between USB ports, cords, and computers (32 bit, 64 bit) and have tried plugging it into a new computer which i have never plugged the phone into, and nothing at all will work.
I am really at a loss here as I have spent many hours going through the solutions posted on these forums and others. I use USB for backing up my device as well as adding files etc. , and I dont want to do anything with my phone without being able to connect to it by USB at the very least. Airdroid will work as a temp. solution but it is way too slow when i transfer bigger files. My Nexus has worked fine with MTP since I bought 3 months ago, and even after rooting and updating the MTP has still worked regardless. I am running Windows 7 ultimate 64 bit, and my phone is on 4.3.
To anyone who will tell me to look on other threads I realize there are a ton of them out there, but I have tried using so many of the methods described, and none of them have worked.

Is there anyone that can help me with this problem? My phone is having issues and I need to backup up my stuff so I can flash to stock, factory wipe, etc.
Sent from my Nexus 4 using xda app-developers app

What rom and kernel are you running? Have you tried on stock firmware and stock kernel, with USB Debugging turned off? It sounds like an issue with the software in your phone.
Also when you connected your device, look in Device Manager and tell me the exact name listed for your Nexus 4, it should be saying "Nexus 4" or "Google Nexus 4 ADB Interface".
You can back up your files through adb: adb pull /sdcard/ C:\backup\
Instead of AirDroid you can try WorkGroup/Samba sharing. Enable a Workgroup shared folder on your PC then use ES File Explorer to access it and transfer file that way.

Here is my system info:
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I have tried enabling and disabling debugging but it doesn't make much of a difference. It'll show up as MTP USB Device under portable devices with a yellow exclamation mark next to it, as well as Google ADB Interface Device under Android Device. Sometimes it will show up in Other Devices as Nexus 4, but then it install the drivers for ADB and it goes away.
I have also tried getting it to connect with AOKP milestone 2 (4.2.2) and the latest version of Carbon ROM which was also 4.2.2. I had Franco.kernel installed on both of these. The only thing I haven't done is a factory reset of all my data or flash back to stock rom.
Thanks for the backup tips I'll try those to see if I can get everything off it.
Sent from my Nexus 4 using xda app-developers app

Try uninstalling the driver, select the checkbox option to delete the files as well. Then reconnect it while in ADB mode and use the Universal Naked Driver: http://forum.xda-developers.com/showthread.php?t=2263822
Also this will sound strange, but on your Pc, go into "Disk Manager" and make sure there are no blank partition or disk that might vaguely resemble your device. If there is one and without a driver letter, assign to it any drive letter.
Make sure there aren't conflicting ADB or USB drivers from other Android device, if there are, remove them.
Try live booting into Ubuntu 13.10, if it still can't copy your files, the phone is the problem.

Wow. I just plugged it in to uninstall the drivers and it started working. I didn't do anything to the phone or the computer, its the first time it has worked after hours of trying to get it to show up. Thanks for the help, sorry for the trouble.

Well let me know when it stopped working.
sent from xda premium app

Oh, one more thing. Is there a way for me to know what I can put onto the folder that shows up in the windows file explorer. Sometimes, I will put a folder in /sdcard, and it won't show up on the computer. It is really confusing sometimes when I need to move certain files to my computer.

Microsoft's MTP is a ****ty protocol, that's just my opinion.
The new files won't show up if it's not been read by the Media Server (I think), you have to do a media scan and replug the phone. If you still don't see it, just reboot the phone and let it scan the files for a few seconds before plugin it in. You should be able to move any files to the phone, just ignore the warning if it say the file might be incompatible.
sent from xda premium app

I often have to disable/uninstall the ADB device in Windows device manager to get MTP working...but that was on a Windows XP machine.

afff53 said:
Wow. I just plugged it in to uninstall the drivers and it started working. I didn't do anything to the phone or the computer, its the first time it has worked after hours of trying to get it to show up. Thanks for the help, sorry for the trouble.
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Click to collapse
Something similar happened to me once. I reinstalled the drivers several times unsuccessfully and then it just started working. It seemed like a Windows 8 issue to me but I never determined for sure what caused it. Good luck.

I solved my problem at this way. Maybe it will help.

[Q] Cable data transfer issue - Can only pass data in fastboot

When I plug my Nexus 4 into a PC (only tried Win7 so far but multiple systems) Windows reports 'The USB device has failed, please remove device'. It repeatedly tries to communicate with the Nexus 4 while plugged in and connects and disconnects every few seconds but at no point is recognized as a Nexus 4 or do I get a chance to install drivers. This occurs with USB debugging on/off, MTP on/off, CWM/TWRP USB mounted or not. I have tried various ROMs all with the same result. It still charges though.
I recently changed the USB daughterboard as the socket was becoming temperamental while charging. I can't remember the last time I transferred data with a cable as I normally use bluetooth, wireless FTP etc so I can't be sure the problem has only been occurring since installing the new USB board.
Interestingly enough, I discovered after not being able to boot a ROM, that I could still push data to the device via fastboot. To me it seems if the hardware was faulty then it would not allow data to pass in any mode. Correct me if I'm wrong but as far as I know USB always uses pins 3+4 for data and 1 + 4 for +5V and ground respectively so it's not like the hardware is being used differently.
I have ordered another LG USB daughterboard along with a new battery as mine is on deaths door, so I'm hoping this new USB board will solve my problem...
Do you know why can I only pass data over the USB and get the device recognized in bootloader using fastboot?

Have you checked your usb in device manager when you're normally booted or in recovery? It uses different usb drivers than when you're in the bootloader. Check to see if its a driver issue.
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
Have you checked your usb in device manager when you're normally booted or in recovery? It uses different usb drivers than when you're in the bootloader. Check to see if its a driver issue.
Sent from my Nexus 5 using XDA Free mobile app
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Click to collapse
This is half the problem. Because Windows enters a sort of loop where it keeps trying to recognize the device, it does not show up for more than a split second in device manager and when it does, it is recognized as unknown device. If I am fast enough to right click on the unknown device and try to manually point drivers at it, Windows tells me the best drivers are already installed. Obviously Windows has no idea what my Nexus is at this point.
I have connected in bootloader and the phone shows up normally in device manager as Android Device etc. I have updated the drivers manually pointing Windows to C:\android-sdk\sdk\extras\google\usb_driver but this does not help trying to connect in fully booted MTP mode when the recognition loop starts again.
I have been working my way through this thread with no luck so far. Other people appear to have had the same problem and just given up.
I am going to try my Nexus on an XP machine tomorrow and see what happens.

I recommend using the nexus root toolkit and following the driver installation guide. I've had similar problems in the past but reverting to this program and following the basics has always led to working results.
Sent from my Nexus 4 using XDA Free mobile app

Solved!
Ok, so I know this may not help many people apart from simply reiterating the fact USB sockets do fail so if you get stuck with Windows recognizing the device bear this in mind. Although one thing I have learned is that it is possible for such a failure to occur which allows data to still be passed in boot loader but not in MTP mode. I would still be interested to hear if anybody knows why/how this is possible?
After hours of trying different combinations of peoples methods of installing drivers It turns out the USB socket/daughterboard was to blame.
I replaced both the USB board/socket and battery and my Nexus is like a brand new phone. As soon as I plugged it in to my PC (using an old non LG cable) Windows recognized it, installed drivers and mounted it ready for me to browse. No manual driver installation required. Data can be transferred normally. It just works as I expect an Android phone to.
Thank f**k for that
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Z1 not mounting as mass storage device

When I connect my Z1 to my PC via USB, it does not mount as a drive. It doesn't matter if I choose mass storage or media device. ADB on or off also doens't matter. I think this started when I recently flashed my phone with TWRP and YOG4PAS3OH update. Tried different cables, different USB ports, checked the drivers, seems OK, see picture. Checked windows management if I had to assign a drive letter, but no Z1 there either...
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Any ideas?

Byte_Me said:
When I connect my Z1 to my PC via USB, it does not mount as a drive. It doesn't matter if I choose mass storage or media device. ADB on or off also doens't matter. I think this started when I recently flashed my phone with TWRP and YOG4PAS3OH update. Tried different cables, different USB ports, checked the drivers, seems OK, see picture. Checked windows management if I had to assign a drive letter, but no Z1 there either...
Any ideas?
Click to expand...
Click to collapse
My impression is that TWRP and stock COS don't play well together...

NO updates?
Having the same issue

Any help? Would love to be able to mount the phone
Sent from my Z1 using XDA-Developers mobile app

My zuk does not switch on normally it reset after zuk power by cyanogen is dilpalyed it does not go forward from starting screen and if i connect it to PC . pc does not show it. only charging is displayed on mobile screen.

I am struggling with the same issue.
Changed cables. Changed settings. Tried playing around with USB Debugging settings.
My phone storage just cannot be seen at all.
Is there something that i need to do.
Phone is as is straight out of the box. No updates.
India version

Byte_Me said:
When I connect my Z1 to my PC via USB, it does not mount as a drive. It doesn't matter if I choose mass storage or media device. ADB on or off also doens't matter. I think this started when I recently flashed my phone with TWRP and YOG4PAS3OH update. Tried different cables, different USB ports, checked the drivers, seems OK, see picture. Checked windows management if I had to assign a drive letter, but no Z1 there either...
Any ideas?
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Click to collapse
You flashed official twrp??
Sent from my Redmi Note 3 using XDA-Developers mobile app

prajj said:
You flashed official twrp??
Sent from my Redmi Note 3 using XDA-Developers mobile app
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Click to collapse
Yes, official TWRP. But since then I have updated TWRP and ROM to the latest version and now it's working fine.

Byte_Me said:
When I connect my Z1 to my PC via USB, it does not mount as a drive. It doesn't matter if I choose mass storage or media device. ADB on or off also doens't matter. I think this started when I recently flashed my phone with TWRP and YOG4PAS3OH update. Tried different cables, different USB ports, checked the drivers, seems OK, see picture. Checked windows management if I had to assign a drive letter, but no Z1 there either...
Any ideas?
Click to expand...
Click to collapse
bro i am having the exact same issue except for i am in a much worse condition right now. I was trying to install CM 13 and wiped all data clean and when i tried to connect my phone to pc , my pc did not detect it. I am stuck just in TWRP now. Please tell me you know how to fix this !

have you find solution please tell me same problem with me
Reahan1 said:
bro i am having the exact same issue except for i am in a much worse condition right now. I was trying to install CM 13 and wiped all data clean and when i tried to connect my phone to pc , my pc did not detect it. I am stuck just in TWRP now. Please tell me you know how to fix this !
Click to expand...
Click to collapse
have you find solution please tell me. same problem with me

anees32 said:
have you find solution please tell me. same problem with me
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Click to collapse
My Laptop was missing some drivers (and is still missing coz i haven't installed any other). I copied CM 13 files by connecting my phone to another laptop. You can try that. Also, if u have TWRP try mounting the device after connecting it to the laptop.