Hi
I generally use Microsoft Myphone and Sprite Backup and sometimes PIM Backup for backups. I have had UK Vodafone HTC windows mobile phones for some years.
I have been trying to restore data from the original Touch Pro to the HD2 and Touch Pro 2. After restoring I had some problems with the Call History on the Touch Pro 2. This was solved after I used Myphone instead of Sprite Backup for the backup and restore.
There seems to be much worse problems transferring data to the HD2:
1. I have quite a large archive of SMS messages on the Vodafone Touch Pro. About 2.5K in total. I have tried restoring the messages to the HD2 using Sprite and Myphone. At the bottom of HTC Sense threaded message there is an area for composing a new message. In the compose message area you see text from an old message. Before you can send a message you have to delete the text in the compose area. I have installed the latest SMS update. Did not help with this particular issue. I think the SMS update helped with some of the other SMS issues. These messages seem to have restored fine on the Touch Pro 2.
2. A more minor problem is that there are some strange characters in the notes sections in the restored contacts on the HD2. Looking at the same contacts on the Myphone site there appears to be no problems with these contacts. Again, the contacts seem to have restored fine on the HD2. Overall, even though it is very slow it seems to be better to restore using Myphone rather than Sprite.
I have tried hard reset on the HD2 a number of times. I think I have all the latest updates that are relevant. I have even had a replacement phone. I still have this strange SMS problem. I suspect that the problem is due to HTC Sense compatibility issues. The HTC Touch Pro WM6.1 has HTC TouchFLO 3D.
BTW, I have tried PIM Backup as well. However, it does not appear to work properly on the Vodafone Touch Pro for some reason.
Does anybody have any ideas on this? I have quite a bit of experience of Windows Mobile phones. I have also had the Vodafone version of the the HTC Universal and Tytn II.
All the best.
Sanwar
see this thread by yours truly
http://forum.xda-developers.com/showthread.php?t=693831
executive summary: if you are coming from another WM phone to the HD2 and you have a ton of messages (like myself) and would like to restore them and continue building your repository of messages on a STOCK HD2, then you'll run into issues as you described.
moreover, the HTC messaging client shipped with STOCK HD2s is rubbish when it comes to handling more than a few sms messages stored per contact.
the regular windows mobile sms client (that you and i are used to from our kaisers and pre-HD2 devices) is great! its so good that the top chefs (such as NRGZ of the "energy" ROM series) has completely done away with the HTC messaging client. if you read my thread, you will also notice that restoring to the HD2 with the HTC messaging client has repercussions and adverse impacts on your ability to take your messages repository to OTHER WM phones if you choose to do so later on.
SMS Problems with HD2
Hi
Thanks for your response. I have already seen your thread on this issue which was very useful.
It seems that the only solution is to use WM6.5 for SMS instead of HTC Sense on the HD2. I will use the Touch Pro 2 for work. The HD2 will be used when I need a phone with a bigger screen, etc. The Touch Pro 2 processor is slower. However it has a keyboard and is overall better for business use. A good alternative to a keyboard does not exist!
Vodafone has been quite helpful in providing replacement phones. However neither Vodafone nor HTC seem to want to admit that there is a problem with the HD2.
Thanks.
Sanwar
cool! if your primary phone is going to remain the TP2, then i strongly suggest playing around with a custom ROM on your HD2 (i recommend NRGZ's energy ROM).
this way, you will have a speedy and clean HD2 with properly integrated NATIVE messaging client and all of its benefits. play around with it and maybe you'll find you can shift to the HD2 for regular/business use. i came from a tytn2 (kaiser) after 2 years of *****in' use and it took me a while to get used to the lack of a hardware keyboard on the HD2. that said, i am now completely accustomed to the HD2's onscreen keyboard and i can type nearly as fast and nearly as accurately on it now as i could on the kaiser's hardware keyboard. still, a hardware keyboard is a hardware keyboard and i can't argue with that!
long story short, if messaging and lack of hardware keyboard is all that stands in your way of 100% HD2 use, then a custom ROM should kill the messaging issue completely and some practice with the on screen keyboard will alleviate the keyboard issues. good luck!
Related
Hi all,
I've just got my HD2 this morning. I'm having a problem when trying to create an SMS by replying from the text messages tab.
This particular contact has around 500 messages and pressing 'reply' takes more than 20 seconds before even the onscreen keyboard to load for me to type the reply. I've tried other contacts with less messages, whilst it is quick, there is still a noticeable lag to load all of the previous messages.
Is anyone else having this problem?
Yes. The contacts/text messaging app seems to suffer from a lot of slowdown. I also have the feeling it's linked to the number of messages for each contact.
Saving a contact after editing can be slow as well.
I did a bit of a search...looks like this is a problem with the HTC messaging app in Manila 2.5 ..... sigh........ such a fundamental problem!
Too many people complain about SMS issues. SMS functionality should be one of the very first tests you do to a modern mobile device during Q.A.
At least its still good to know that I'll be able to speak with it.
Same here. Too slow..
Here the same problem. Can somebody make a fix for it please?
Delete all the SMS history with the contact who is taking long for the keyboard to load up.
The reason for this slowdown is that it is loading all your SMS messages with that contact, both sent and received. Hence it takes ages to load up.
1. Go to the SMS screen for your slow-loading contact, wait for it to load
2. Press 'Menu'
3. Press 'Delete Messages'
4. Press 'Menu'
5. Press 'Select All'
6. Press 'Done'
Where is the snapdragon?
man I need to get this Phone,but this seems to be the first real let down ,I use lots of SMS and to me deleting is not an option.
Must be found a work around.
HTC definately rushed this ROM.
The calendar bug, the spelling mistake in the connections settings, apparently the speed is slower than the test ROMs, and now this.
Well the only thing that lags with Touch HD on wm6.5 with Manila 2.5 is the HTC SMS.. That what made be believe I should upgrade my device to HD2. Now that I see that the device is also lagging with a dozen of SMSs... Thanks but I will not buy it unless a solution is found. I have more than 2500 work SMS all business related and I CANT FIND A REASON TO DELETE IT.
DIDNT THEY TRY THE DEVICE BEFORE SELLING IT??
EVEN A NOKIA 3310 CAN STORE 500+ SMS !!
Yes a nokia can store that many text, but they arent in a chat type session, thats why it takes so long because it loads all of them in one hit.
loomx said:
Yes a nokia can store that many text, but they arent in a chat type session, thats why it takes so long because it loads all of them in one hit.
Click to expand...
Click to collapse
Even with Thread mode off and normal SMS display, it is very slow. Try restoring 200 SMS, it will takes 10 mins. Re-access your SMS menu, you will still lag as hell.
Cannot forgive them for making such a mistake.
was going to get it today
My non HTC device loaded with + 250 messages opens the SMS app.in 2 sec. Replying and bringing up the keyboard is almost from instantaneous to 1 sec,but I need to get a WM phone.
Just one question though:
Will this lag still happen if you Disable the HTC Sence UI and went with the WM 6.5 interface?
I've found a workaround for now..
Use the HTC Messaging app in traditional mode. From there, you could reply SMSes using the non-threaded mode. Once it loads, it's pretty quick to open again.
Still..the major lag is still there when you open a contact with many text messages....this is very dissapointing and could even be a dealbreaker for a few people.
Even my TD1 with Manila 2.1 doesn't have this problem.
hagba said:
Will this lag still happen if you Disable the HTC Sence UI and went with the WM 6.5 interface?
Click to expand...
Click to collapse
NO! the problem it's just in senseUI
In the meantime, let your providers and htc know (mail). htc need to release a proper fix for this.
Manila 2.1 on my TP2 did`t have this problem at all.
To be honest .... 2.5 Manila messaging is crap!
I know this isn't an ideal solution, but it'll do for me (for now), and I'm sure some others will be happy enough with it as a temporary fix.
Use Microsoft MyPhone to get all your texts uploaded and then archive them using the web interface. You can then delete as many as you like off the phone and still be happy that you've got a backup online.
Not a solution, but a reasonable workround for now.
Edit: I can confirm that this works. I went to the MyPhone web interface and archived all my text messages. Then I synched from my mobile and it deleted all the local texts that I had archived (in this case, all of them). I can now edit and select contacts with only a slight lag. It's still a crap amount of lag for such a fast phone, but it's a lot better.
They should do like on the iPhone: when you chat with a contact, you get the last 10-15 messages of the thread. If you want to read older messages you press a button on top of the thread that will then show all the others.
+1!! I do think too that it's the obvious solution!!!! Why the hello do HTC's SMS apps display the full thread of SMS's on their app, it's pretty much useless, and causes lags!!! The last 10 sms's like in Outlokk or on the iPhone is enough!
I don't know what the hell HTC's devs are thinking sometimes....
I very, very sad....
I can't view list of SMS
I can't answer to SMS without 5-10sec timeout
I can't use default interface for SMS
Its terrible.
If you ready to answer me about this with thread when swith to default mode, you must to know that I've tried this and I lost MMS.
I can't use only SMS without MMS.....
Plz, help. Who sovle this problem, help.....
.
+1 it's to sad. I've had the phone for 3 weeks now, and i'm waiting on HTC to fix this terrible issue (this and the alarm issue..)
i still have to use Nokia N86 as my primary phone, because like you, i want both MMS and SMS. HTC please??
Guys,
If this issue is really of concern to you do the following:
- write to HTC so they know that there is still a problem out there for some users.
- implement this fix here http://forum.xda-developers.com/showthread.php?t=584696 (see the last post f you want to solve the MMS issue).
WB
Same here!!
What I am doing now as a workaround is using PowerSMS (http://download.cnet.com/PowerSMS/3000-10440_4-10920088.html).
It allows you to make a full backup (among others) of your SMS (inbox and sent items) and restore them anytime with the option to delete them after backing up.
Regarding the amount of use you can backup SMS you don't need anymore. It's really quick.
I'm doing this once/twice in a week and the sms app is responding. According to the amount of sms you send/receive you can screw it up and down;-)
I receive round about 10 sms each day and send ~10 sms pro day.
But as I said. It's not really a solution but a little apsirin for my headache!
Cheers,
LEE
P.S. beside all these, this powerSMS is a really nice app (e.g schedule SMS ) .
Theoretically you could also use MyPhone to sync up with your online account and then sync back to device if you want to backup and flash a new rom.
BLAST3RR said:
Theoretically you could also use MyPhone to sync up with your online account and then sync back to device if you want to backup and flash a new rom.
Click to expand...
Click to collapse
I use MyPhone on a daily basis (it automatically backs up everything except my storage card at 4am). It also allows you to archive text messages online, and you can then delete them from your online store and it automatically deletes them from your phone during the next sync. Doing this, I never have problems with my SMS or MMS, as I keep the number of messages down. I've got over 2000 messages archived on MyPhone (accessible via the web interface), and about 100 on my phone at the moment. Once there's a 100% fix in place, I can restore the archive and they will get put back on my phone automatically.
If any of you are having problems, have you done what wacky.banana suggested? That thread seems to have resolved the issue for the majority of people. Okay it's not ideal, but until HTC fix this then we have to make do with what we have.
I dont understand why you told about Backup SMS? I have not problem with backup.... I have problem with SMS messaging.
As i wrote above, I can't get normal communication by the SMS.
Henry_Lee said:
I dont understand why you told about Backup SMS? I have not problem with backup.... I have problem with SMS messaging.
As i wrote above, I can't get normal communication by the SMS.
Click to expand...
Click to collapse
Henry_Lee,
What JohnCMolyneaux is trying to tell you is that your problem is probably being caused by the HTC SMS application not being able to cope with too many texts on your phone. Its a well known problem and produces the symptoms you have (search for SMS problem on XDA and you will find lots of threads on this).
What he was trying to say was that if you backup your texts online then delete all of them off the phone but the bare essentials then you stand a better chance of getting the HTC SMS app to work.
An even better solution is the one I set out above.
There's no more on offer here I'm afraid. It's either one of the 2 solutions above or you live with it.
WB
I have only 10-20 SMS on my phone and get problem even with 1-5 SMS.
I already wrote to HTC support service but I think someone solve problem....
I never had any problem .. I know it's not being helpful, but just so you know.
now that hspl & sspl is out with several cooked ROMs, is there any ROM that solves this issue? or will there be any ? becuz this is the only issue anoying me right now, and i kind of don't see why to flash ROMs only becuz of their skin :S
I have two major issues with this phone, 1. some sms messages doesen't get sent, they're stuck in the outbox. 2. the alarm clock isn't reliable at all.
Sendt an e-mail to HTC and got this answer: (i did include in the e-mail the fact that i have installed the hotfix)
Dear HTC Customer
HTC is aware of this now, and working on a solution. Thank you for your patience
shu8i said:
now that hspl & sspl is out with several cooked ROMs, is there any ROM that solves this issue? or will there be any ? becuz this is the only issue anoying me right now, and i kind of don't see why to flash ROMs only becuz of their skin :S
Click to expand...
Click to collapse
Yes, I waiting for normal ROM. But now i dont see any famouse ROM Developers like BePe, just some young staff....
And nobody say that his ROM is fix the SMS problem. Just "added all last software".... Its not good way for ROM crwation.
Henry_Lee said:
But now i dont see any famouse ROM Developers like BePe, just some young staff....
Click to expand...
Click to collapse
Never heard of Miri then?
Henry_Lee said:
Yes, I waiting for normal ROM. But now i dont see any famouse ROM Developers like BePe, just some young staff....
And nobody say that his ROM is fix the SMS problem. Just "added all last software".... Its not good way for ROM crwation.
Click to expand...
Click to collapse
Well, this will not easily be solved by a simple rom fix.... It's a fundamental error in the sense 2.5 msging. The alternatives aren't perfect either (there is a sense 2.1 workaround which has some bugs as well as the 'disable sense' option which isn't all that for some).
Afaik custom roms usually are stripped, updated, modified and tweaked and no core fixes which are the resposibility of HTC.
Henry_Lee,
I found a solution for my SMS problem, which was quite similar to yours I think:
- not able to send (new) or answer messages
- not able to see message history
- not able to go to 'more' for more options
First of all I wrote an email to HTC as well, but they didn't seem to understand my problem or care about it. They answered a hotfix
would be available soon, but that was a hotfix to solve the other SMS problem where messages didn't get sent immediately etc..
However, once this was released I downloaded it and installed it onto my HD2, result: wasted my time (as I expected really...).
Because HTC didn't respond to my next messages anymore (therefore I assume they don't really care) I started to try a couple of things
myself:
1. Made a backup using SBP Backup software excluding a backup of the registry in System Data
2. Performed a hard reset
3. Installed ROM upgrade (in my case it was Netherlands 1.48.404.2)
4. Installed SMS Function Update
5. Re-installed most of the files in the backup in ROM Upgrade Mode, apart from System Data (use Customize Restore)
Result: problem(s) solved!
SMS works like a charm again, as it did when I just bought the phone.
Just disappointed in the way the HTC customer service desk works (or doesn't work...). Still, it's not just HTC's CS, Nokia excels in their
stupidity, one of the reasons I got a HTC phone this time. Let's hope I won't have to contact any of them again soon...
Hope this helps!
Brgds,
Paul
Polvito said:
Result: problem(s) solved!
Click to expand...
Click to collapse
How long has the problem been solved? I found this problem after 3 weeks with my device. A hard reset (or equally a ROM flash) would surely cause the equivalent. You may see the problem reappear, as I did after a week, after the 1.48 "upgrade".
johncmolyneux said:
How long has the problem been solved?
Click to expand...
Click to collapse
The SMS function has been up and running for about 3 weeks now. And like I mentioned earlier I have also upgraded the ROM version, no problems since.
Many messages have been sent and received meanwhile so at the moment I'm confident the problem has been solved properly. If not I will let y'all know!
Brgds,
Paul
I do sympathize with those having SMS issues. Have you all consider possibility is hardware issue as you also notice there are guys in the forum saying they do not have such issues. I am one of them. I have been using the HD2 for 38 days already. On day one I restore about 800 sms into my phone. There was NO lag and the SMS were all displayed within 10+ secs ( one time lag to display ). Subsequent no more such lag as was instant display when I access it
SMS stuck in outbox only one time ( few minutes ) - I discounted it off, as I just reach another country
daily I send/recieve about 20-30 SMS : till today I NEVER encountered SMS stuck in outbox. SMS was also immediately displayed in PEOPLE tab ( found many users complain very slow to load ). I only face this issue few days ago on the cooked rom based on Leo 2.0 build 28*** ; I change back to rom based on build 2188## - no more such issue
Till today I NEVER even bother to install the SMS hotfix - see no need of it
johncmolyneux said:
Never heard of Miri then?
Click to expand...
Click to collapse
Heard, but I will wait normal SPL and Bepe.
When I had HTC Cruise I tried many ROMs and Miri's too, but only Bepe to cook ROM like my taste.
Looks like HSPL is ready. isnt?
Hi,
I'm using Lost in Asia's v0.6 rom with htc messaging (most leo roms now have it anyway). Whenever I reply an sms, halfway through, it jumps up a couple of messages and I have to scroll back down to the text input area. Is this just me, or is this a common bug with htc messaging?
I've just bought myself an HD2, so I'm kinda new with htc sense and wm6.5. Previously, I only use wm6.1 roms on my HTC Touch HD, and I always disable htc messaging.
Any thoughts? Thanks
greetings all!
i am a 2 years Tytn2 (HTC Kaiser) user. i just got a shiny new HD2 two days ago. after doing several weeks of reading and research, i knew what to expect. the essence of it was that the HD2 rocks, but the SMS lag issue and dodgy battery life can be crippling to the experience.
i am writing this as a guide for others like myself that have the following requirements/goals with their new HD2s:
1. want to migrate all the SMS messages from previous phone, using either PIMBackup or MS MyPhone.
2. are comfortable with disabling HTC Sense Messaging and reverting back to the native WM6.5 messaging (threaded or classic).
3. want to have an HD2 that plays well with PIMBackup and MS MyPhone so that further backups can be made on the HD2 in case a hard reset is needed, or to flash another ROM, or to migrate to still another Windows Phone.
with the above goals and my numerous different attempts and approaches, i also observed the following "bugs" in addition to the known lagging issues when more than a few SMS messages are present:
1. on a fresh HD2, the obvious approach of restoring with PIMBackup prevents Sense from correctly building its threads. the sorting of the final threads after restoring 6000 messages when viewed in HTC messaging was extremely jumbled up. opening a particular thread took ages (as expected) but it did open correctly and properly sorted. just the main thread list was wacky.
2. on a fresh HD2, MS MyPhone was able to restore in a manner friendly to HTC messaging. HTC messaging showed the main threads list correctly and each thread was well formed. the catch? it took ages! it took almost 8 hours for 6000 messages!
3. either way, NEW SMS messages after completing either of the above restore methods would create a different thread! on closer inspection, i noticed that contacts that were present in my phone ONLY were unaffected by this "bug". however, contacts that were present in BOTH my phone AND my SIM caused HTC messaging to create new threads for SMS messages arriving from such contacts. this means that my restored data was in another thread and the new data received on the new HD2 was in a new thread. WTF?!?
thus, my conclusion was that this is ****! not only does it lag, but it is also not friendly with PIMBackup or MyPhone. on top of it all, once you have your migrated data, newer messages are not added on to existing threads for contacts present in both the phone and the SIM.
what follows is my final idiot-proof tutorial for SMS bliss on the HD2 while maintaining migrated data as well as maintaining the ability to safely migrate it further to another Windows Phone device.
1. first, you have to be willing to sacrifice any new SMS messages on your HD2 that was captured and threaded by HTC messaging. see my note below for more details.
2. go here and get "Zenyee Disable HTC Messaging 1.2.CAB". this wonderful cab is already known to a lot of HD2 users apparently.
3. install the cab and let it soft reset.
4. after the auto soft reset, disable Sense on the home screen.
5. now disable windows mobile's native threaded SMS support by toggling from 0 to 1 the following registry:
Code:
HKEY_CURRENT_USER\Software\Microsoft\Inbox\Settings\OEM\SMSInboxThreadingDisabled
6. soft reset!
7. now keep your PIM backup handy from your previous device. in my case, this was taken on my Tytn2 where no horrible HTC messaging exists to mess up the data (see my note below)
8. fire up pimbackup and select the archive for restoration. remember to enable "delete all previous messages" (see my note below)
9. let pimbackup perform the restore! with the Sense home screen disabled and no HTC messaging service running thanks to the cab in step 2, you will notice the true speed of the snapdragon processor! my 6000 messages were restored in less than 10 minutes!
10. if you like windows mobile threaded SMS view, go ahead and undo the change made in step 5 and soft reset!
11. after the soft reset, you will again notice the speed of the snapdragon processor. the threads were built in less than 15 minutes!
12. now you can enable the Sense home screen and enjoy the SMS bliss!
catches! there are always catches! the cab mentioned above and my tutorial works perfectly fine on my stock ROM. however, when trying to open SMS messages from the messaging tab within Sense, the device will try to load HTC messaging but no thread will be visible. also, trying to send a message from the call history invoked from the dialer will also not work (because the call history is also part of Sense). similarly, tapping the notification area to reach a new SMS will also bring you to a blank list of threads within HTC messaging.
but the lock screen will take you to the native SMS view just fine! SMS alert tones work just fine! the "new SMS" icon on the notification area appears just fine (but reaching the SMS from the notification area is no longer possible)!
all in all, shame on HTC for showing so much promise with so little testing. it looks nice and professional but its nothing but fluff and eye candy when theres a lot of data. the native implementation by MS is much much better and efficient and almost equally usable because of the HD2's huge screen size.
NOTE: i have noticed that HTC messaging seems to use the SAME database as the native messaging. however, it seems to build its threads within a DIFFERENT "folder" in the native messaging database. this folder is called "Conversations" and will be visible once you activate the native view using the above tutorial. of course, pimbackup will have nuked the contents of this folder if you enabled the option as suggested in step 8. it MIGHT be possible to move messages out of this custom "Conversations" folder back into the native inbox folder. so the only opportunity to try to move the contents of the "Conversations" folder is before step 8. but i strongly suspect that this will confuse the native messaging's ability to build its threads after you migrate archived data on top of new data. i also suspect that creating a pimbackup file on such data will keep the conversations folder in the backup file, thus bloating the backup file. similarly, MyPhone MIGHT also upload the conversations folder redundantly. for me, i only had to sacrifice 1.5 days of new messages but i gained a lot more as described in the requirements earlier! so i recommend letting pimbackup nuke the contents of the folder...then you can nuke the folder itself after you complete my tutorial.
My question is about Good Messaging software. My wife is using a US T-Mobile HTC HD2 with the latest official update. She works for a bank and they only support syncing of corporate email to the phone through Good Messaging software.
The problem she has is the unlock screen (the Today screen has HTC Sense selected), the moment she wants to unlock the phone, it reverts to the HORRIBLE Good Messaging keyboard with such tiny letters that one would probably mess up even when using a stylus. The problem is made more curious by the fact that the Good Messaging keyboard comes up only while unlocking the phone, the Swype keyboard comes up for all other applications including composing messages within the Good Messaging client.
Has anyone else encountered this problem and found a solution? My wife would really appreciate it.
Thanks!
Nisheeth