My question is about Good Messaging software. My wife is using a US T-Mobile HTC HD2 with the latest official update. She works for a bank and they only support syncing of corporate email to the phone through Good Messaging software.
The problem she has is the unlock screen (the Today screen has HTC Sense selected), the moment she wants to unlock the phone, it reverts to the HORRIBLE Good Messaging keyboard with such tiny letters that one would probably mess up even when using a stylus. The problem is made more curious by the fact that the Good Messaging keyboard comes up only while unlocking the phone, the Swype keyboard comes up for all other applications including composing messages within the Good Messaging client.
Has anyone else encountered this problem and found a solution? My wife would really appreciate it.
Thanks!
Nisheeth
Related
Dear all
bought my HD2 sim-free and have been using it for 1-2 days now.
it is manila 2.5.19211619.0 & rom 1.48.405.2 (71294)WWE
while we wait for HTC to allow us to use our GBP500 handsets to send SMS reliably, I thought I'd compile a list of other problems with the new HTC messaging interface - perhaps if anybody from HTC is reading, they could use it as a sort of wish-list. Feel free to add your own woes.
also, if anybody knows any fixes for the behaviour i am reporting here - please let me know!!
1. It sometimes doesn't send SMS (well-known issue, sure - texting myself seems to do the trick so far but hardly ideal to have to check outbox every half hour)
2. It cannot mark received/read SMS as unread (if i'm wrong here, please let me know)
3. it is difficult to select a whole bunch of messages - you ought to be able to hold down and drag to select, say, adjacent 5 messages in the "all msgs" view, in order to then action them (eg. retry send ! )
4. in all messages view, the side-scrolling bar does not enlarge itself after a short tap, unlike in eg. file explorer.
5. when you are composing a new SMS, as you start typing letters of somebody's name, some of the contact suggestions are associated with that person's mobile number (as expected) whereas other contacts are suggested with their *email address* (even when you have the mobile number for that contact) so that it tries to send the SMS to that person's email address. Not very clever. if anybody knows how to fix this please let me know.
6. if you use PIM backup to restore eg. 500 SMS, you may mysteriously find the following day that many of them have disappeared. spooky.
7. it (HTC messaging) is so arrogant that it provides no easy way for the user to revert to WM SMS program. not very "make it mine" is it HTC?
8. (thanks to DavrosMackenzie below for reminding me) what a WEIRD bug - when you attempt to put a ! or ? at the end of your cursor when composing SMS, the cursor reverts to a random point in the message and your punctuation mark is in the middle of some random word.
UPDATE: I have sent the above 8 items to HTC support via email on their website.
9. there is no "SMS sent" notification as there was in eg. WM5.0
Largely speaking I only see 7) as the issue. If the Windows messaging app were easily available then you'd simply be able to choose between a flawless functional app versus stylish but primitive.
However personally I still haven't found a way to revert the the Windows messenger app, all the methods I've found here on the forum fail to work fully. So then I guess I'm stuck too with the other points mentioned. It's all ostly minor to me except 1) of course. If I need to any more complicated message organizing I just do it through the MS My Phone web interface and sync.
Also 4) is a feature not a bug The expanding scroll bars are only for the default native controls which need to be dragged themselves, hence the expanding button for easy finger usage. The HTC scrollbar doesn't need that as the whole screen reacts to a sliding finger for scrolling the view.
The inconsistency is a bit odd I suppose but that's what happens when your on an evolved platform rather than a new one.
thanks for the LIST, have you send it to HTC yet?
I have been bugging them about the SMS stuck in outbox issue every 2nd day ...
you also missed out the SLOW loading SMS while there are more than 20 sms-s in coversation view.~
hmm...for me its the no. 4 which is a bit irritating but i can live with it...since in my case it shows both the number as well the email for the same name...
btw...i know this works for some people and for some dont, but messaging problem seems to go away if you select
1. GSM in messaging
2. put the local mesaging centre number...
havent faceda any sms problem till now...
Instead of using pim backup you should use the sync application microsoft my phone....
Lag when opening messages, we all know about that though.
This one i've only seen one other person mention and thats when i come to put a ! or ? at the end the cursor jumps to some random point in the message, basically means i have proof read every damn message and its starting to really annoy me.
I've an un-branded Vodaphone device thanks to mobiles.co.uk and have upgraded the ROM from the 1.43 through to 1.61 and this nagging little bug has been present in all.
The predictive text has become alot better, to the point now where i can write txts much quicker but the other problems make txtsing a nightmare compared to the iPhone.
I was so pissed off with the iPhone by the end of my run with it but it could text like a dream compared with this, i miss my apps sure but if the texting would work on the HD2 i wouldn't be considering moving back!
Not giving up yet though, will wait for a few more ROMS to come out and maybe HardSPL.
uccoffee said:
thanks for the LIST, have you send it to HTC yet?
I have been bugging them about the SMS stuck in outbox issue every 2nd day ...
you also missed out the SLOW loading SMS while there are more than 20 sms-s in coversation view.~
Click to expand...
Click to collapse
the slow sms loading buggs me. i have alot of text messages with my girl and It's annoying to everytime wait a minnit or so. also if you push the soft key menu and wait a second It's loads alot faster.
you may aspect from htc with a phone that costs a fortune it would be near perfect. but this one is nearly done. and dont come with the excuse that no phone is good out of the box, i know that but after al the tweaking i have done to this phone im getting the hang of it. but there are more bugs that anoy me.
1 slow downs in the sense interface.
2. the jittering of the keyboard.
3. the ghost typed key issue
4. and all the minor things what are to many to name.
well htc thank-you for this wonderfull phone. now make it mine.....
btw, could someone tell me where i can find the outbox for the sms utility?
Prom1se said:
the slow sms loading buggs me. i have alot of text messages with my girl and It's annoying to everytime wait a minnit or so. also if you push the soft key menu and wait a second It's loads alot faster.
you may aspect from htc with a phone that costs a fortune it would be near perfect. but this one is nearly done. and dont come with the excuse that no phone is good out of the box, i know that but after al the tweaking i have done to this phone im getting the hang of it. but there are more bugs that anoy me.
1 slow downs in the sense interface.
2. the jittering of the keyboard.
3. the ghost typed key issue
4. and all the minor things what are to many to name.
well htc thank-you for this wonderfull phone. now make it mine.....
btw, could someone tell me where i can find the outbox for the sms utility?
Click to expand...
Click to collapse
To view your outbox, you need to have SMS in traditional mode.
Go to: All mesages > Menu > Settings > Traditional Mode.
Has anyone found a fix for this fundamental function of any phone. And we all know this is not a problem with WM6.5 as alot of us have been using 6.5 for some time (myself on my polaris, using Kostas ROM), so therefore HTC really F#@K this up.
I have another one, the sms notification sound almost never gets activated... I am on 1.43 O2.
Most of the time I have to click "compose new text" when in converstional mode at least 10 times before it actually lets my type! It doesn't matter how many messages I have with that contact so isn't a lag thing!
blackheart2925 said:
hmm...for me its the no. 4 which is a bit irritating but i can live with it...since in my case it shows both the number as well the email for the same name...
btw...i know this works for some people and for some dont, but messaging problem seems to go away if you select
1. GSM in messaging
2. put the local mesaging centre number...
havent faceda any sms problem till now...
Click to expand...
Click to collapse
I got GSM in messaging, and +xxx in the messaging number.
But I still get SMS stuck in outbox every couple of days ...
HTC Messaging is not working with MMS to email. The pictures doesn't have a last name (extension), and will not be reconiced as an .jpg, and therefore not show in correctly.
Larsen
When I create an SMS and enter the first few letters of a contacts name, all available phone numbers for that person are listed. However, the icons indicating the type of contact number (work, mobile, home, etc.) are incorrect. All are displayed as mobile so I do not know which is the actual mobile number and which are the others. Is this the same for everyone else? I've reflashed to 1.48 and installed the SMS patch from HTC.
I am looking to replace my text messaging client. Could anyone recommend any replacement messaging software that might work well with sense and CHT?
I cant deal with the stops, starts, and lagging anymore its driving me insane, again.
Without knowing what ROM and messaging client you are using we cannot say for sure what the best option for you is.
However what i will suggest that if you are using HTC messaging you might want to take a look at this thread http://forum.xda-developers.com/showthread.php?t=700495
It has an updated client that takes care of a lot of the problems you are describing.
If this is not what you are after let us know what ROM and messaging system you are using and we can better help
Regards
Edit: Just re-read the title and see you are using HTC messaging... oops.. I'm tired what can i say.
Hi All
I wonder does anyone noticed that when reading sms on my legend. I could not see the latest sms on top. if you have more than 100 sms from one contact you have to scroll down in order to see the newest sms. Any solution for that issue. Please Help me!!
Everyone who updated the phone software recently is having this issue, very annoying...
I switched to handcent messaging... it is a very decent alternative and it shows the last message on top.
Extremely annoying.
I also installed handcent but when ı read the sms the notification remains on the bar.
realized that problem after reading this thread. the problem exist with the default SMS application.. I recently changed to Handcent and it isn't affected by that.. plus Handcent is pretty nice and all
@lifeis, have you disabled the notification option for your default SMS application? you have to do that to let Handcent "take over" the default one
I switched to Chomp. Waiting for 2.2 ........
edit: reply from HTC Taiwan
"With regards to your enquiry, the message sorting order is default by google phones. However, we will forward your request to Google and HTC."
SMS Threads
Anyone else having issues with the SMS threads? Me, and other people around the web have threads that now load from the oldest message (ie from the top) so i now have to scroll all the way down to see any new messages! I called HTC who said software devs are aware of the problem but haven't started working on it yet!! He also told me that 2.2 isn't a definite for the Legend!
everybody is having the same problems regarding the sms bug. try sending an email to htc to voice out your concern and hopefully they can do something asap or we might just get used to it.
He also told me that 2.2 isn't a definite for the Legend! [/QUOTE]
Oh dear lol
Sent from my HTC Legend using XDA App
josh_james15 said:
Anyone else having issues with the SMS threads? Me, and other people around the web have threads that now load from the oldest message (ie from the top) so i now have to scroll all the way down to see any new messages! I called HTC who said software devs are aware of the problem but haven't started working on it yet!! He also told me that 2.2 isn't a definite for the Legend!
Click to expand...
Click to collapse
I got this reply from HTC Taiwan:
"The official upgrade for Android 2.2 is not confirmed yet. Desire will release the upgrade earlier than Legend. As Europe already releases the 2.2 upgrade, Taiwan is expecting for its own release soon. However, the exact date for Legend is still not set."
I don't have this problem
It's weird because I'm not having this issue.
Software version: 2.05.405.2
It's a vodafone debranded phone, in spanish
VF eforum thread, anyone with a VF branded phone with the fault please report back to VF in the thread below. They don't see to understand its a fault and still just collecting feedback so LET THEM KNOW !
http://forum.vodafone.co.uk/topic/69991-htc-legend-2051611-software-update/page__st__40?
SMS-Threaded-Issue Suggestions
I really like the look of the native SMS app that comes with the phone. However, it misplaces the threaded sms.
HTC support is as sh!tty as it is. I sent them bunch emails, their final answer is "sending in the phone for repair".
Anyways, around April - May 2010, I tried Handcent & ChompSMS. I chose Handcent. The app was good & all, then the updates, then now lots of force-closes. So I switched back to the native app & learned to live with it.
The problem of the native app is that it SLOWS tremendously, especially if you have so many conversations with so many people.
My final solution is the purchase of the Desire (giving the missy my Legend).
With the Desire's Eclair 2.1-update1, the native SMS app STILL suffers from the same problem of the Legend. However, the lag is zero. INSTANTANEOUSLY.. I was VERY CONTENT.
My Desire is recently updated to Froyo 2.2 & it fixes the threaded sms misplace. So, I'm EXTREMELY content now.
So, my recommendation is:
1. Try to live with the native app & wait for Froyo 2.2
2. Try Handcent & ChompSMS & pick your preference.
3. Get the Desire & you'll be as happy as a kid in the candy store.
That's the answer that I got from HTC:
Thank you for contacting us, We apologize for the delay in answering your email, Kindly be informed that currently there is no way to change the sorting of your messages. There may be 3rd party applications that can solve your problem, and you can try searching the market for applications that match your needs. Please note that we are currently analyzing this issue and will determine if this will be addressed in a possible future update. As for the Froyo upgrade, we expect to release updates for several of our 2010 models including Legend and Wildfire during Q3.
Hi
I generally use Microsoft Myphone and Sprite Backup and sometimes PIM Backup for backups. I have had UK Vodafone HTC windows mobile phones for some years.
I have been trying to restore data from the original Touch Pro to the HD2 and Touch Pro 2. After restoring I had some problems with the Call History on the Touch Pro 2. This was solved after I used Myphone instead of Sprite Backup for the backup and restore.
There seems to be much worse problems transferring data to the HD2:
1. I have quite a large archive of SMS messages on the Vodafone Touch Pro. About 2.5K in total. I have tried restoring the messages to the HD2 using Sprite and Myphone. At the bottom of HTC Sense threaded message there is an area for composing a new message. In the compose message area you see text from an old message. Before you can send a message you have to delete the text in the compose area. I have installed the latest SMS update. Did not help with this particular issue. I think the SMS update helped with some of the other SMS issues. These messages seem to have restored fine on the Touch Pro 2.
2. A more minor problem is that there are some strange characters in the notes sections in the restored contacts on the HD2. Looking at the same contacts on the Myphone site there appears to be no problems with these contacts. Again, the contacts seem to have restored fine on the HD2. Overall, even though it is very slow it seems to be better to restore using Myphone rather than Sprite.
I have tried hard reset on the HD2 a number of times. I think I have all the latest updates that are relevant. I have even had a replacement phone. I still have this strange SMS problem. I suspect that the problem is due to HTC Sense compatibility issues. The HTC Touch Pro WM6.1 has HTC TouchFLO 3D.
BTW, I have tried PIM Backup as well. However, it does not appear to work properly on the Vodafone Touch Pro for some reason.
Does anybody have any ideas on this? I have quite a bit of experience of Windows Mobile phones. I have also had the Vodafone version of the the HTC Universal and Tytn II.
All the best.
Sanwar
see this thread by yours truly
http://forum.xda-developers.com/showthread.php?t=693831
executive summary: if you are coming from another WM phone to the HD2 and you have a ton of messages (like myself) and would like to restore them and continue building your repository of messages on a STOCK HD2, then you'll run into issues as you described.
moreover, the HTC messaging client shipped with STOCK HD2s is rubbish when it comes to handling more than a few sms messages stored per contact.
the regular windows mobile sms client (that you and i are used to from our kaisers and pre-HD2 devices) is great! its so good that the top chefs (such as NRGZ of the "energy" ROM series) has completely done away with the HTC messaging client. if you read my thread, you will also notice that restoring to the HD2 with the HTC messaging client has repercussions and adverse impacts on your ability to take your messages repository to OTHER WM phones if you choose to do so later on.
SMS Problems with HD2
Hi
Thanks for your response. I have already seen your thread on this issue which was very useful.
It seems that the only solution is to use WM6.5 for SMS instead of HTC Sense on the HD2. I will use the Touch Pro 2 for work. The HD2 will be used when I need a phone with a bigger screen, etc. The Touch Pro 2 processor is slower. However it has a keyboard and is overall better for business use. A good alternative to a keyboard does not exist!
Vodafone has been quite helpful in providing replacement phones. However neither Vodafone nor HTC seem to want to admit that there is a problem with the HD2.
Thanks.
Sanwar
cool! if your primary phone is going to remain the TP2, then i strongly suggest playing around with a custom ROM on your HD2 (i recommend NRGZ's energy ROM).
this way, you will have a speedy and clean HD2 with properly integrated NATIVE messaging client and all of its benefits. play around with it and maybe you'll find you can shift to the HD2 for regular/business use. i came from a tytn2 (kaiser) after 2 years of *****in' use and it took me a while to get used to the lack of a hardware keyboard on the HD2. that said, i am now completely accustomed to the HD2's onscreen keyboard and i can type nearly as fast and nearly as accurately on it now as i could on the kaiser's hardware keyboard. still, a hardware keyboard is a hardware keyboard and i can't argue with that!
long story short, if messaging and lack of hardware keyboard is all that stands in your way of 100% HD2 use, then a custom ROM should kill the messaging issue completely and some practice with the on screen keyboard will alleviate the keyboard issues. good luck!
This sounds bizarre because this is one of many Android devices but the only one I have this problem with... When I send an exchange email via the stock app, whenever I use an apostrophe I get random characters produced in the sent copy of the email. I don't see them when typing it, but when reading the copy after sending on the GT10, EVO, Laptop or my Blackberry I see the characters. It wouldn't bother me so much if I didn't know that anyone who gets my email sees them too. Anyone else have this issue?
And by the way the EVO and my Sammy GT7 don't do this while using the stock android email app on my exchange email.
Yeah I was getting this also, seems to happen when "auto-correction" occurs or when you backspace and replace characters, it seems to inject what almost looks like HTML language for the action performed, I've confirmed this happens when using the "stock" -English (US) Android Keyboard, however when I switched over to using the "samsung keypad" or my FlexT9 keyboard it did not experience the same behavior.
only the stock keyboard in the email app during auto-correction or manual correction appeared to experience this behavior.
I was going to look for another copy of the Android "stock" honeycomb keyboard and see if the problem continued but I haven't had a chance.
For the time being try switching over to one of the other pre-installed keyboards. [such as the Samsung one] and see if you still get strange characters in your sent mail messages.
Just noticed i have this same issue as well. Im using the stock mail app with my exchange acct but im using thumb keyboard and still get the random characters. Very embarrassing sending an email to my boss this am to see random characters included in it. I love thumb keyboard but cant have this happen! Hopefully its an issue in the mail app and Samsung addresses it.
followup
Yeah after looking into this some more I found that it appears to happen on any keyboard with auto correction, I've switch to Swype / T9 and the honeycomb stock keyboard and they all post the same results in emails that are sent.
ex. if you type the work "I'll" however you don't put the " ' " in the word auto correction may insert this character for you.
problem is when it does it places "'" instead of the auto corrected " ' "
so if you miss a ' in I'm you get I'm as a result. it really tears up the outbound emails.
for the time being I've switched to using non-auto corrective keyboards such as the Samsung stock keyboard. and this seems to prevent this condition from reoccurring.
of course this is just a work around to a much larger problem.
anyone else have any insight as to why the auto correction would place "'" in each corrected spot in the email?