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Hi all,
I've been having problems connecting to the internet now for a few weeks. Only one in 10 connections at best. 'Locating', 'Page Not Found' errors, no email.
I've read some of the posts on here about HSPDA, so I called T-Mobile to enable it, but they said that my price plan would have to increase. I think I'm on one of the lowest, but I didn't know there was extra costs for 'Walk 'n' Web'.
We went through some changes, but it didn't make my difference to my connections.
Has anyone any advice about either connections, or the HSPDA price plan issue? Are you paying the 'normal' price plan but are able to connect to HSPDA?
Thanks guys,
Ratzz
Ratzz,
Your not alone here, i have recently moved to T-Mobile and for the first week all was fine, both gprs and HSDPA were working fine, the later being very quick indeed for a mobile device.
This week has been a different story all together, since saturday morning my internet access has been very patchy, the same 'Locating', 'Page Not Found' errors that you are seeing. I can't offer any explanation, just sympathy and would love to get to the bottom of it myself.
Here's hoping.
scifi
For the past 3 weeks I have been using my Vario II as a usb modem and had no problems at all HSDPA working great as for price plan I have the basic web n walk, it is pot luck who you speak to at CS but keep calling and you will get HSDPA enabled once spoke to the right person, ask to be put through to technical.
is HSDPA the same as 3g or different? i'm on vodafone, will i need to get them to "turn hsdpa on" or is it on by default?
Check out the hermes forum over at www.modaco.com there is some indication this this is caused by a the T-Mobile DNS and T-Mobile transparent proxy servers being able to cope with the demand.
I had the same problem and have pretty much eliminated the delays by changing the DNS servers from being server assigned to 4.2.2.1 and 4.2.2.2 as many on modaco have done.
SimonTALM said:
Check out the hermes forum over at www.modaco.com there is some indication this this is caused by a the T-Mobile DNS and T-Mobile transparent proxy servers being able to cope with the demand.
I had the same problem and have pretty much eliminated the delays by changing the DNS servers from being server assigned to 4.2.2.1 and 4.2.2.2 as many on modaco have done.
Click to expand...
Click to collapse
Tried that Simon ... same problems.
There is a link below which I found on a thread that worked ok for someone -- but again this didn't work for me.
http://www.manuals.t-mobile.co.uk/maillink.asp?a=3&wm=1a1677a401690a128256
ok, i seem to have found a combination that works for me at least.
I followed the steps on the MoDaCo thread above but used the following addresses.
DNS : 158.43.240.4
Alt DNS : 62.241.160.200
In the proxy settings, tick both "This network connects to the Internet" & This network uses a proxy server to connect to the internet" and then click advanced. Tap the HTTP (type) and enter 149.254.201.132 port 8080 and click ok. This works great for me both on gsm (gprs) & HSDPA (UMTS).
Hope this works for you guys too.
Regards.
HSDPA
Hi
I use my Vario II on the train with a laptop over bluetooth everyday between stirling and edinburgh. The coverage is mostly 3G (Linlithgow being the exception), and I get one black-spot just south of linlithgow.
The situation with the original t-mob rom was dire. I am now using the test AKU3.3 rom with radio 1.27 and its much better. Bluetooth PAN seems more reliable than the old dial-up networking.
On my laptop, I have changed the DNS settings for the PAN to non t-mob ones. I was having the same issues everyone else reports with failed resolutions.
Some days it works superbly, some days, its sh1te. This is imho, simply issues at t-mobile. I travel at the same times on each day, so I dont see that the proxy can be loaded more so one day than the next.
I also find that with HSDPA switched off, things are far more reliable than with it on. Having said that, some days I get a good HSDPA connection all the way.
What I could do with is a cacheing DNS server running locally on the laptop that will override the TTL (time to live) for the domains that it caches. I would have installed bind, but its a beast (I use it at home)... Anyone know of a mini DNS server that would suit my needs? Currently I have the sites that I use regularly shoved in a hosts file!
Nigel
I'm having exactly the same problem, had put it down to a problem with my radio ROM, but from reading this thread it looks like a t-mobile problem, so hopefully it will sort itself in due course. In the mean time I'll have a look at changing those settings................cheers.
se4me said:
For the past 3 weeks I have been using my Vario II as a usb modem and had no problems at all HSDPA working great as for price plan I have the basic web n walk, it is pot luck who you speak to at CS but keep calling and you will get HSDPA enabled once spoke to the right person, ask to be put through to technical.
Click to expand...
Click to collapse
Hi
I use USB instead of bluetooth where convenient from a laptop. Would you care to do a test @ http://www.thinkbroadband.com/speedtest.html from your laptop while on HSDPA via USB ???
I get about 550K down and 330K up which although pretty good is way off the headline figures! Wondered if my tests were about the same as yours?
Nigel
HSDPA
Hi all,
Following on from my original message, I called T-Mobile today and insisted they enable HSDPA on my line for the ongoing internet problems.
They did it (I'm on the BASIC W&W), and within 10 minutes all my problems were solved.
Ratzz
Excellent news - Let's just hope it stays that way. If not give the DNS server settings a try.
BTW what sort of download speeds are you getting? I use http://www.dslreports.com/mspeed?jisok=1 and I tend to get a pretty constant 650kbps down and 350kbps up.
I have heard people getting in 750kbps upto over 1Mbps but not something I've ever managed and definately have HSPDA enabled on the phone and network.
enabling hsdpa seems to have fixed all my problems too.
Have seen speed upto 800 kbps so far.
T-Mobile UK Data
Anyone else got anything other than the following showing on their 'my t-mobile' page? You'll find it under 'Mobile Phone Summary-->View Or Modify Features Of Your Plan' :-
WAP Call On
VoiceMail On
SMS Text Messaging On
Call Waiting On
Call Hold On
Call Forward to VoiceMail On
GPRS On
Web & Wap 384k Up/2048 Down On Appearently this is the HSDPA setting
International & Premium Calls On
Voice & Data Roaming On
Picture Messaging On
3G (UMTS) Service On
Mobile email Off
Additionally in another section 'Mobile Phone Summary-->Additional Allowances And Services' I have the following:-
18 Month Upgrade Flag £0.00
Capped Data Rate £0.00
Remove Content Lock £0.00
Video Calling £0.00
£5 Go Direct Discount £0.00
I am wondering what the 'Capped Data Rate' is ?? Its available as a 'service' that can be added as well, but there is no way to remove it. Anyone else got the same showing on their 'my t-mobile' page ??
Nigel
If I remember correctly I have the option to add Capped Data Rate at no extra cost but it isn't applied to my account. I haven't applied it as I don't like the sound of somthing that is "Capped" - I'd love to find out what it is.
What WnW package are you on? I have the WnW Plus (so that I can legitimately use my VarioII as a modem for my laptop and not fear huge bills).
Hi
I am also on web and walk plus
Nigel
'Capped Data Rate'
is for if you dont have web n walk, it means your data carges are capped at £1 a day (midnight til midnight)
Hi all,
I am just wondering is the Live Messenger on T-Mobile UK blocked?
What it is, I just upgraded to the latest LVSW WM6 release from original T-Mobile WM5, and also installed the final Live Messenger cabs (from Black 3.0.1).
When I try to use sign in, it says there is a problem with my internet connection and won't connect. But it does trigger to GPRS connection, and also my IE and other programs can connect to the internet correctly.
So, I am wondering is Live Messenger blocked? Or is it a problem with my settings/installation?
Thanks.
wywywywy said:
Hi all,
I am just wondering is the Live Messenger on T-Mobile UK blocked?
What it is, I just upgraded to the latest LVSW WM6 release from original T-Mobile WM5, and also installed the final Live Messenger cabs (from Black 3.0.1).
When I try to use sign in, it says there is a problem with my internet connection and won't connect. But it does trigger to GPRS connection, and also my IE and other programs can connect to the internet correctly.
So, I am wondering is Live Messenger blocked? Or is it a problem with my settings/installation?
Thanks.
Click to expand...
Click to collapse
Im thinking yes, since i cannot connect to IRC over tmobile either.
still working
I'm using live messenger with faria rom and i just tried it and still working
Below is T-Mobiles small print for their web'n'walk service, taken from this link:- http://www.powerupmobile.com/info-WebnWalk.htm
Subject to connection to Flext + web'n'walk. Minimum term contract and credit check apply. **Compatible handset required. Subject to coverage. Provides unlimited browsing on mobile handsets in the UK. Not applicable to connection via CSD. To ensure a high quality of service for all our customers a fair use policy applies. T-Mobile defines fair use as total UK data (both sent and received) of up to 1GB per month. T-Mobile may contact customers who exceed 1GB of data and ask them to reduce their usage. If data usage is not reduced, notice may be given, after which network protection controls may be applied. Not to be used for other activities (including but not limited to) : modem access for computers, internet based video/audio streaming services, peer to peer file sharing, internet based video downloads, internet phone calls and instant messaging. If such use is detected, notice may be given after which network protection controls may be applied. The application of network protection controls will result in a reduced speed of transmission.
Yea I think we are well-aware of this.
But you need to actually sign in to Messenger to check your Hotmail account!
And they never used to block it, although I had tried for 2 weeks until now.
I'm assuming T-Mobile are cracking down on "misuse" because I used to be able to use VoIP (SIP based) but it is now blocked. :-(
Im on WnW and can connect to live messenger fine, no problems.
Imp
Impossible said:
Im on WnW and can connect to live messenger fine, no problems.
Imp
Click to expand...
Click to collapse
What GPRS settings do you use?
And is it the £7.50 WnW or the more expensive one?
If they are blocking Live Messenger then I'm very happy I didn't change to T-Mobile! Sounds like it's a bit of a con to me.
Yea but what else can you have with unlimited usage?
Think we need to find a way to run it off port 80 like the desktop version can do.
To be honest I get 16Mb with Orange for £4 which doesn't have any restrictions on it. It nearly always lasts me a month.
can anyone confirm this is the case at the moment as i am unable to test...
Would be intersting to know exactly what their attitude towards this is..
D
Looking at this forum:
http://www.allaboutsymbian.com/forum/showthread.php?t=60741
it would seem that T-Mobile are cracking down on their T&C. I'm on WnW Plus and all seems to be working for me (I can still log on to Live and send messages). I haven't got around to installing Skype since flashing Black Dymond but shall probably give it a go tomorrow to see if that still works.
I'm not positive, but I think this isn't a problem with your carrier. I'm having this same problem with my Wizard. However, it only happens when I flash certain cooked ROMs. I'm trying to connect over wifi though, and am getting the same error and I just can't connect.
So, I was thinking that it might be certain builds of WLM that we are flashing on our phones. Any thoughts on that?
...this is stange as i have no problems at all. i'm on w n' w lowest plan using agile messenger/live messenger- the only thing they switched off is the ftp which i already ask them about.
i'm using lvsw's rom.
Well, maybe we should start listing our Windows Live builds. Be sure to mention if you have this problem or not. Maybe we can narrow it down that way. I'll start...
10.6.0026.1400
Who's next?
I just noticed my IRC is getting blocked too, on T-Mobile... it connects and disconnects right away. One way to figure out T-Mobile is trying via WiFi to compare.
This kinda sucks. For comparison, I am on the OLD Web'n'Walk 2GB plan before they revamped it with all the Plus/Max nonsense.
I'm running live messenger on WM5 and it connects with no problems whatsoever, i use it every day! (on it right now too). I am on the cheapest WnW plan. Not sure what version of Live I am using , as there seems to be no 'about' option on any of the menus!. If someone could tell me how else I can check the version i'd check.
In essence, I can say for fact that T-Mobile are NOT blocking Instant messaging.
Surely if they block it they're falsly advertising WnW?
I signed up to the £7.50 WnW package because it was being advertised as "the whole internet from my phone". Obviously there's going to be some restrictions because of bandwidth and hardware capabilities, but TMobile blocking things is something else.
-Edit-
Just re-flashed to Elf 2.1 and Live Messenger is working fine... I'll keep an eye on it though.
Hi I am new the blackstone world just bought it this week and im using T-mobile in US and im using the edge network but when i try to use the youtube app on the phone it onl works when the phone is connected to wifi any ideas on how to fix this i tried searching but didnt find anythin
maybe your network isnt strong enough where you live, you can try to set the settings from highest quality to fastest download.
how do i do that
could be a proxy setting as well. with at&t, HD users had to remove the proxy entry with a registry editor. once removed, youtube worked... don't know for sure that this will work for you since you're on T-Mobile, but it's worth a try. go here for instructions to remove proxy settings.
Hi. I had the same problem (I'm living in the UK but wih TMobile). TMobile set a restriction on YouTube & you had to provide proof of being over 18 - go in to your store & get them to life restricted access - or give them a ring! You'll need credit card details as proof of age.
Phil G, South Wales
Thanks to XDA developers for enabling me to sucessfully root htc magic. The advantages are not only getting market application, other google services and tether support but also reducing the cost for limited data plan users. As the google services are not available with the handsets sold in india, the users will be charged on data pulse rate basis ( 30 paise/50kb ). This is so disadvatagious for E-MAIL and web browsing the way you want to use.
Now by rooting the phone your phone is always ( seamlessly connected like black berry) with google server and you get the push e-mail support for g-mail and you also can set shorter frequency for retreving other e-mails as you will be charged on cumulative data transfer. You need not to worry about data pulse charges as your web session is continous and seamless. It really saves you alot.
First Magic... What about the Airtel Hero?
I'm in chennai and bought my airtel magic awhile ago and was so glad to find the xda-dev pages. I needed just a bit of patience and I got my device the way I wanted it after doing the whole goldcard thing. Now I'm kinda curious about how airtel has released the HTC Hero in India. Is it the same? No google experience applications on it? I have not seen one in a store yet in Chennai but see the ads every so often on TV. I bought an unlocked HTC Hero from the states to take the place of a second phone that died.
Anybody know how airtel has released the hero phones?
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
pa49 said:
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
Click to expand...
Click to collapse
pa49, thanks for your reply. I am sure that edge service is enabled for GoPhone accounts (not 3g though) and I am sure there is service in the area. If I am not wrong, the gray "E" icon on my status bar is telling me that there is edge available but that I am not able to connect to it.
I am just hoping that there is someone here that is using an unlocked HTC touch diamond2 in the united states that is able to access the internet via edge.
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Bruce Inman said:
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Click to expand...
Click to collapse
It didn't work
erdamn said:
It didn't work
Click to expand...
Click to collapse
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
pa49 said:
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
Click to expand...
Click to collapse
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
erdamn said:
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
Click to expand...
Click to collapse
What radio are you running?
I hate to say it but I don't think your going to get it to work. And I'm sorry because its all my fault! See for the past 4 years I have been a DM for AT&T and one day I was braging to our "smartphone support team" about how with my 8925+WMWifi+PayGo account with the 19.95 unlimited data package I could brodcast 3g wifi speeds through out my entire house with no need to worry about being charged overages for the 5GB soft limit (simply because no "real" info is needed to create a paygo account you can just say your name is Jon Doe and the give you one)
Two days later I got an email that the prepaid unlimited internet service had been disscontinued forever :-(..... And much more security was added to the system....
Your best bet to get internet working on the device is to put your sim card in an old moto razor (this way your razr IMEI doesn't flag you as a "smartphone" ) dial 611 and subscribe to the highest data package you can which is like 200MB or something.
Then you can put your sim card back in the TD2 and you should be good to go... for 200Mb's that is.... then your SOL...
and again sorry... you know what they say "loose lips sink ships"
or if you have a credit card or bank account switch to Pick-Your-Plan its a lot cheaper minute wise in the long run and you can have unlimited data just make sure to give them a bogus IMEI to some crappy razr you can find in every household....