Database Users

euro hero on telus problem!

so, i tried my mothers rogers sim card and my EURO hero works fine. I could not get my newly activated telus sim card to work in my hero though, it has the right bands, there site says it should work too!
does anyone else have a euro hero on telus?
how did you get it working!?
I appreciate any and all help! thank you!
ps i had a rooted hero with modaco 2.9 and my own theme.. but i thought updating to the latest ruu from htc would fix it but apparently it didnt!
also when i go into menu - settings-wireless controls-mobile network settings-network operators-search networks... i only get rogers wireless and no telus.. so i went driving (passsenger seat lol) to see if i just wasnt getting reception... but no matter where i went i did not get service...
also i called telus and they said there network is fine and that my sim card is activated..
my phone has popped up a few times "telus : temp. me error" or something like that too

urghh, i bought an unlocked phone... but i never tried a sim card till after i updated to the newest ruu from htc... maybe its not totally unlocked?
although it works on rogers! but arnt they roaming partners? maybe thats why it works on rogers?
idk im pretty sure bell has the new network too, and they dont show up on my phone either:\
please helpp!

k now i have used flash rec to get the recovery image, installed t-mobile image because the telus check to see if my phone will work said it was from there even though it was "unbranded and unlocked" but when i pop my telus sim there is nothing saying that the network is locked or anything :s
urgh i will try a replacement sim tomorrow hopefully!
still would appreciate any info anyone has!

Does anyone have the europen hero on TELUS or bell?

xsirhc6x said:
Does anyone have the europen hero on TELUS or bell?
Click to expand...
Click to collapse
I hate to be the bearer of bad news, but unfortunately the Euro HTC Hero will not work on Telus or Bell. Telus and Bell's new HSPA networks only work with phones that can support HSPA 850/1900. The North American HTC Hero (sold by Telus) has these bands. The Euro HTC Hero only supports HSPA 900/2100 (i.e. any 3G networks outside of North America). The reason you can see Rogers is because Rogers has GSM support (the Euro HTC Hero can only work on GSM networks in Canada - Rogers or Fido only).
I wish I had better news, but I'm afraid you'll need to purchase a North American HTC Hero (if you wish to use Bell or Telus' HSPA network), or alternatively, another cell phone that supports HSPA 850/1900.

but i read from htc site
HSPA/WCDMA:
*
900/2100 MHz
*
Up to 2 Mbps up-link and 7.2 Mbps down-link speeds
Quad-band GSM/GPRS/EDGE:
*
850/900/1800/1900 MHz
and telus site
Runs on 1900/850 MHz frequency bands and uses standard 3GPP SIM cards
so techinically i just cant get 3g, but i cant even get voice/text working
and im on pay as you go anyways

wait so your saying telus doesnt have anything but hspa and 3g going to their sim cards?
there website even says my phone is compatible! (after referencing my imei!)
it has to woork! i dont wanna use rogers.. even though thats who i originally planned on using before knowing telus was getting this network

It wont work.
timmacnaughton is right.
The euro Hero only has 2100 HSPA bands, which are not used in North America, Bellus uses 850/1900 (same as Rogers) for the HSPA network, however, the reason your phone is working on Rogers is because its on Edge (2G). Bellus doesnt have 2G to fallback on, only a 3G network.
2G bands are considered world frequencies, anywhere you go, if the carrier is GSM your phone will work with 2G, they use different bands but GSM phone are all quad-band 2G ready
So in all in all.. the european Hero will work on Rogers but Edge only and wont work at all on Bellus (Bell & Telus)
The best way to know if another device will work on Bellus, if you come from Rogers is just to see if you can use 3G on it. If your device cannot use 3G on Rogers, it wont work on Bellus.

ohh thats wierd, i thought telus was doing this because of the olympics, and if most people work on 2100, then they wont be able to use telus in which case they wont get the traffic from the olypmics :s

Lol, no.
Roaming contracts have been signed and delt with for a long time. Besides, Bellus's network cant even be used by a euro phone so yeah.
Anything that is roaming GSM will be on Rogers. even US phones, AT&T has a contract with Rogers for roaming.. in fact every GSM carrier has a contract with Rogers, they own roaming in canada for GSM. bling bling?!

HD2 work on ATT 3G

Does the current HD2 that one can buy from various sources work on the ATT 3G network with a current ATT SIM card?

No, You will not get 3G. the current phones do not have the 850MHZ that ATT uses for 3G.
You have to wait till mid to end of this month when the phone is out with the 850MHZ.

Where is this info from? if this is true I will certainly be getting the hd2. Will it be 850/1900?

The phone will have 850MHZ.
I have been told it will should be out mid to end of this month in Australia.
I bought my HD from there and will be buying the HD2 as soon as it is out.

n4v1n said:
Where is this info from? if this is true I will certainly be getting the hd2. Will it be 850/1900?
Click to expand...
Click to collapse
From HTC australia. It'll come out for the Telstra's NextG network which runs on 850/2100. Since AT&T is overhauling their 1900mhz tower for the much faster 850mhz, the 850/2100 Telstra version is very ideal.

i'm kinda afriad of buying the HTC HD2 that will come to the US in the Q1 of 2010.
I have one question about it ,,, if i bought it " US HD2 " ,, is it going to work outside the US and work with other carrier like the iPhone for example?

thedeathblow said:
i'm kinda afriad of buying the HTC HD2 that will come to the US in the Q1 of 2010.
I have one question about it ,,, if i bought it " US HD2 " ,, is it going to work outside the US and work with other carrier like the iPhone for example?
Click to expand...
Click to collapse
Ok let's clear some things up. The "US HD2" is the T-Mobile version. T-MOBILE. What does this mean? If you're with AT&T and bought the "US HD2"/TMobile version, you can talk but will be limited to EDGE for data...no 3G. The HD2 is a quadband phone so you can use it to talk all over the world. Notice that i bold only the word talk? You won't be able to get 3G outside of the US unless the country/carrier you're visiting has 1700/2100 UMTS/3G band (which most don't). So if you're visiting other countries, you can talk all you want, but will more than likely stuck with EDGE for data. Period.
So let's recap:
1) "US HD2" = T-Mobile USA version
2) Telstra NextG HD2 (australian) = compatible with AT&T 3G
3) HD2 is a quadband phone for voice. You can talk on pretty much any country.
4) HD2 is a dualband phone for UMTS/3G/data. You will be stuck with EDGE unless you have the correct band.
5) Tmobile sucks
6) ?????
7) PROFIT!

lude219 said:
2) Telstra NextG HD2 (australian) = compatible with AT&T 3G
Click to expand...
Click to collapse
so if i bought from Telstra NextG, i can work with At&t 3G using at$t? and also TALKING if i'm using other carer like T-Mobile?

thedeathblow said:
so if i bought from Telstra NextG, i can work with At&t 3G using at$t? and also TALKING if i'm using other carer like T-Mobile?
Click to expand...
Click to collapse
Not at the same time. To use a carrier's service (data or voice) you need a sim from that carrier. So to use at&t data you need an at&t sim; to use T-mo voice you need a T-mo sim. The HD2 is not a dual-sim phone, so you can only have one sim installed at a time, and therefore can only be using either at&t or T-mobile at any given time. You can swap sims if the phone is unlocked to use the other carrier's services. I have no idea if the Telstra HD2 will be unlocked or is unlockable...maybe someone who is using a Telstra HD in the USA can respond to that issue.
Hope this helps.

so i take it that T-mo and ATT use different frequencies for their 3g?

JSmid6 said:
so i take it that T-mo and ATT use different frequencies for their 3g?
Click to expand...
Click to collapse
Yep,
T-mobile use 1700MHz 3G frequency in the USA when most of 3G compatible devices (at&t) run on 850/1900MHz 3G/HSDPA freqencies

Hi,
I am a new user and I hope I am in the right place.
I just came back from Sydney Australia, and while I was there I bought teh HTC HD2 phone. WHen I got it it had all the Telstra crap on it and It was useless for me since I have t-mobile.
After I bought, I updated the ROM to RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
I had to use HSPL but I got it to work.
I just arrived to New York today and I could not wait to turn on the phone and see it in action. To my dispointment, I could not get 3G on it. The band and network are set to AUTO. The only thing I get is Edge.
I tried all manual bands and no luck
So then I tried to update the ROM to LEO_2.02.531.14_WWE_B28223\LEO_2.02.531.14_WWE_B28223
But it does not seem to work, no home screen just HTC and the windows start icon, phone and contacts appear on the bottom. Dont know whats wrong?? but perhaps some can shed some light.
Going back to ROM to RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe for now.
Just want to know if I am on the right path?? Will this phone I bought work with t-mobile 3g service?
and what ROM is the best for this HTC HD2 phone and how can I get it?
Any tips would be awesome !
Thanks

richsark said:
Just want to know if I am on the right path?? Will this phone I bought work with t-mobile 3g service?
Click to expand...
Click to collapse
That phone will not work with US T-Mobile. Sell it on ebay and wait for the US T-Mo HD2.
T-Mobile uses the weird 1700/2100 UTMS bands in the US, and pretty much only phones made specifically for it will work.

Crap'po'la
I was afraid of that. so I can use it, just wont get 3G
So no ROMS would help right?
Is there A ROM that is better then what I have now? I have RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
Thanks

hey richsark ill take it off your hands

Hi, well... whats the offer? on a 3 day old phone??

pmed........

pmed............

Hi, The phone I bought straight from the Telstra shop was unlocked. I did put my SIM in it and it registers as TMobile but no 3G. ( I did this in the States) Over there in Sydney with my Tmobile SIM it was 3G !
My guess is the bands are not compatible. I am stuck with Edge I guess... unless there is a way to make it work
Thanks

TMobile will have a roaming agreement with Telstra which means while in Australia you will have connected to the Telstra 3G network using the 850MHz frequency, but as a "visitor". Once back in the US the TMobile network uses 1700MHz which the Telstra version of the HD2 won't work with.
I travel a fair bit to the US and UK for work so prior to the HD2 I had a 850/1900/2100 UMTS phone which covered me for AT&T in the US. Now that AT&T are moving to use 850 more widely the lack of 1900 won't be a problem and 2100 is used widely in the UK and Europe.

HTC HD2 3G Not Detected!!!!!

Hello if someone could help me with my 3G connection inquiry, I would greatly appreciate it.
I bought this phone unlocked from Hong Kong and brought it back to Canada. But the 3G connection through Rogers won't work. I am able to connect to edge (When i pop in my sisters sim card which has a data plan, as my sim card currently does not have a data plan).
I talked to Rogers and they said that everything is compatable (After mentioning the phone frequencies and speed capabilities) and that the only reason 3G isnt working is that I have not configured my phone properly for 3G and at this moment it is configured for 2G (Edge).
I then contacted HTC and they said the reason was because "for the Rogers network, their 3G signal is operated on the 850/1900 MHZ band and the Touch HD2 operates on the 900/2100 MHZ band." Could this be the reason? Will i never taste the pleasures of a 3G connection?
PLEASE HELP!!

since you have bought it in hongkong most probably you have the asian version. It comes with 900/2100 MHZ bands and as you mentioned ROger needs 850/1900 frequency.
You could also get Telstra version from Australia and unlock it as it has 850/1900 frquency so that you could get 3g. But not possible on the one you already have.

Yea its the frequencies. When I take my phones abroad, I always check what frequencies the country has. If the frequencies don't match, the phone won't work in terms of placing calls, 3G etc.

is there a way to unlock ?

meow914 said:
is there a way to unlock ?
Click to expand...
Click to collapse
There is no software that can get around this "problem"
It is purely a hardware limitation.

perhaps with flashing radio but i'm not shure

[email protected] said:
perhaps with flashing radio but i'm not shure
Click to expand...
Click to collapse
Nope, it still will not support the correct bands that he needs
This is a completely hardware related problem

simple solution....
simple solution...sell it or trade it fot the right one

[Q] Toronto's Bell Carrier

My friend was testing out my phone and decided to put his Bell sim card into my "unlocked" T-Mobile HD2. The problem we couldn't figure out was why the phone wouldn't get any signal what so ever and even configured my phone to Bell Mobility settings.
I use Energy's Rom and changed some of the Band/Network setting but that didn't seem to work.
Any suggestions?

Tmo HD2 uses normal gsm and 1700/2100 hsdpa aka aws, bell does not support that. Wind mobile uses aws (which is what i am using with my hd2) all though you should get a roaming signal.
Sent from my HTC HD2 using XDA App

I know in Energy's Rom there is an option to change the 3G bands from like 850+1900 and stuff, shouldn't that work?

removed.

Is that Bell SIM card for a prepaid account? If so that's why it doesn't work. Prepaid cell services don't work the same way as regular ones, and have to use specially configured devices in order to gain a signal.

Thanks for the replies! Yes i think the Bell Sim Card is a prepaid account one. The probably explains the problems we were having.
What are some carriers that are confirmed to work with the T-Mobile HTC HD2? Rogers, Fido?, Wind?, Mobilicity?
Also want to know if i'm using Rogers would the 3G capability work. I am currently using Energy's Rom.

Roger's Wind and Mobilicity are the ones that I know for sure should work. I dunno about Fido, but basically any GSM service around the world that DOESN'T use prepaid SIM cards should work with an unlocked HD2, or any device for that matter. And as far as Roger's 3G capability I don't know, what bands does Roger's use for 3G access? The TMO US HD2 uses AWS 1700/2100.

I believe rogers uses 850/1900. Not too sure but thats what i heard. Theres an option on the rom i flashed to enable 850+1900 umts or something. Im guess that would work. Cause i know if you use the stock rom that came with the T-Mobile, you the 3G doesn't work since its like 1700/2100.

Lahnas said:
I believe rogers uses 850/1900. Not too sure but thats what i heard. Theres an option on the rom i flashed to enable 850+1900 umts or something. Im guess that would work. Cause i know if you use the stock rom that came with the T-Mobile, you the 3G doesn't work since its like 1700/2100.
Click to expand...
Click to collapse
The rom will not enable 850 or 1900 umts. Ask any at&t subscriber trying to use a tmo hd2 on their network and trying to use 3g. Won't happen. If your looking for 3g, you need aws (and canada does have one, i don't remember who they are at the moment) or 2100mhz 3g/umts. gsm will work with a lot more bands.

ashasaur said:
Roger's Wind and Mobilicity are the ones that I know for sure should work. I dunno about Fido, but basically any GSM service around the world that DOESN'T use prepaid SIM cards should work with an unlocked HD2, or any device for that matter. And as far as Roger's 3G capability I don't know, what bands does Roger's use for 3G access? The TMO US HD2 uses AWS 1700/2100.
Click to expand...
Click to collapse
your wrong the Prepaid part, most prepaid cards do work like At&t, some dont work if they are like the ones sold by wallmart, but ANy GSM Sim card should work. i tried it on AT&T, VODAFONE AND AIRTEL
Lahnas said:
I believe rogers uses 850/1900. Not too sure but thats what i heard. Theres an option on the rom i flashed to enable 850+1900 umts or something. Im guess that would work. Cause i know if you use the stock rom that came with the T-Mobile, you the 3G doesn't work since its like 1700/2100.
Click to expand...
Click to collapse
Those options are there in all of his roms, but the phone doesnt have the hardware to support it

djdanska said:
The rom will not enable 850 or 1900 umts. Ask any at&t subscriber trying to use a tmo hd2 on their network and trying to use 3g. Won't happen. If your looking for 3g, you need aws (and canada does have one, i don't remember who they are at the moment) or 2100mhz 3g/umts. gsm will work with a lot more bands.
Click to expand...
Click to collapse
So you are saying UMTS(2100) will work with rogers 3G? Cause i know the stock T-Mobile roms have a GSM(900+1800)+UMTS(2100) band option.

Lahnas said:
So you are saying UMTS(2100) will work with rogers 3G? Cause i know the stock T-Mobile roms have a GSM(900+1800)+UMTS(2100) band option.
Click to expand...
Click to collapse
yeah but only If Rogers supports 2100 cuz i dont think they do but i could be wrong

Im using prepaid on wind mobile both voice and data.
Sent from my HTC HD2 using XDA App

Won't work. Bell (and Telus, Virgin, Koodo, Solo) only has 850/1900 HSPA... which this phone doesn't.
Wind, Mobilicity, Videotron have 1700 AWS so this phone will work with them, ditto for Rogers and Fido but in 2G mode only (since they have 850/1900 GSM)

3G/4G on unlocked HD2

I got my phone unlocked from t-mobile and now can use AT&T SIM in it. For some reason I am not getting 3G/4G connectivity, just EDGE (2G). I had no issues on t-mobile 3G/4G network. I have been playing with APNs and nothing works to make phone switch to 3G. I remember there is a setting to select either GSM or WCDMA or both, but can't find it. Maybe there is something else that needs to be configured? Would the SIM card not support 3G network? I have Tytung ICS 4.0.4 r3.4 installed on the phone.
Just tried t-mobile SIM and getting good 3G/4G (HSPDA+) network. With AT&T SIM just EDGE.

microcell said:
I got my phone unlocked from t-mobile and now can use AT&T SIM in it. For some reason I am not getting 3G/4G connectivity, just EDGE (2G). I had no issues on t-mobile 3G/4G network. I have been playing with APNs and nothing works to make phone switch to 3G. I remember there is a setting to select either GSM or WCDMA or both, but can't find it. Maybe there is something else that needs to be configured? Would the SIM card not support 3G network? I have Tytung ICS 4.0.4 r3.4 installed on the phone.
Just tried t-mobile SIM and getting good 3G/4G (HSPDA+) network. With AT&T SIM just EDGE.
Click to expand...
Click to collapse
The tmousa hd2 does not have the right antenna to get the AT&T 3G speeds. One would need the Australian hd2 in order to get 3G on AT&T.

gbuscrizist said:
The tmousa hd2 does not have the right antenna to get the AT&T 3G speeds. One would need the Australian hd2 in order to get 3G on AT&T.
Click to expand...
Click to collapse
This seems pretty f'ed up. I've been seeing signal issues on my phone, but haven't realized it's bad antenna design.
I don't get it from the technological point of view as why t-mobile picks up 3G signal, and ATT doesn't. Both use the same UMTS technology, including frequencies.
Now, can the antenna be replaced with Australian type one?
--------------------------------------------
I take it back, that T-Mobile and AT&T use the same UMTS technology for frequencies. T-mobile uses 2100Mhz, while AT&T uses 1900Mhz. This is totally f'ed up. This is not the antenna problem. It's the phone's hardware design.
Does Australian HD2 use 1900Mhz for 3G technology?

no, not the same frequencies at all. (Its not bad antenna design, its the hsdpa bands), , t mobile uses 1700/2100 and at&t uses 850/1900.
Now, can the antenna be replaced with Australian type one?
Click to expand...
Click to collapse
no, its not the actual antenna, its the radio circuitry. (unless you count buying an australian hd2, take out the mainboard and put it in your t,mous,in which case its no longer a tmous, its a telstra hd2 in a tmous case.)

It is very sad news for me to not be able to use HD2 anymore. HD2 is an amazing phone. It doesn't seem worth to pay $800 for Telstra HD2. It is just ridiculous that carriers use their own frequencies (non standard) so people have to buy their phones.
I just bought Samsung Galaxy S3, AT&T version to might as well use the LTE.