Im starting to think the conection for the screen is faulty.
But I'd rather know for sure than send the phone off for weeks to be fixed only to be told they wont do it
The colours have been going pink/purple ish, and the whole picture has been jumping to the right.
It happenes for a while, but when I switch the screen off a few times it fixes the problem.
Is the conection for the screen around the bottom of the device? where the buttons are?
Because it seems to happen when I press hard around that area.
Id rather know for sure before I start opening it up
If it happens again, ill throw up a photo if it will be of any help.
Thanks
SORRY
thinking about it, this thread should have gone into 'HD2 Q&A' - But I forgot it was there!
Feel free to move it mods
Booooiinnggggg!
Come on people help me out
Related
So Yesterday for no reason at all my 8525's screen went white. i thought it had frozen or some thing but it didn't snap out of it. I pressed the ok button on the side and could hear noise. I decided to restart. Nothing. Did this like 7 times. Finally I let it sit without the battery for like an hour. I worked but the colors were all messed up. Reset and it worked fine. So i set my alarm went to sleep and woke this morning to an email and a white screen. Turning it on and off a couple of times did it and I was already frustrated.
Then I read on a forum about Activesync automatically opening throughout the day to try and connect. So I tweaked that to manual connections. Still the same. So I decided to take advantage of the warranty but I needed to set back my rom b/c as you already know, it voids it. Also thinking that re-flashing might get rid of whatever it was failing in. No, still the same, and now worse. As or an hour ago, my navigation pad doesn't work either. It actually works for about a second when I turn it on and then after I press anything on the pad or surrounding buttons, it's gone.
I really would like to fix it myself at least for now and use the warranty exchange at about 11 months but if theres nothing I can do, I guess I can go get a new one. Also, I don't know if it has anything to do with it, but I downloaded Google Maps to my phone yesterday on the road (through 3G) and that was the only new program installed( I think it mightve been this).
Has this happened to anyone else?
Any help would be much appreciated. I hope I explained enough for anyone to respond. Thank you in advance to anyone with anything really.
Actually if you do a search under white screen you'll find many entries. Any attempt to fix yourself will void the warranty. If you are lucky it may only be the d-pad connector that is loose. This it is possible to check yourself but if have a warranty then I suggesting using it.
Otherwise see the link to my site in my signature for dismantling and service manual guides.
Mike
Thanks. You know I think I will take advantage of the warranty sometime this week. I don't know what happened. But I'm to update my situation. It now seems as though my directional pad seems to be the problem. it glitches on and off and using it sometimes creates the fade-out to white screen. I have to let it go to standby on its own to get my screen back or play around turning it on and off for a bit.
Also, once i re-installed me ATT rom with no applications, my screen seems to be off. I have a 1/32th sliver of the bottom of the screen at the top of my touchscreen. Even in landscape it shows my scroll bar and everything. I didn't even drop it but it is now slightly skewed down. Any input on this?
I also found this website talking about the same problem having with and unorthodox solution (which I tried to no avail). Here's the link if anyone want to check this out. http://www.htcwiki.com/page/AT&T+8525+Display+issues:+Display+is+dim,+blank,+white,+has+lines,+etc.?t=anon
Anyways, I'm gonna call ATT about this see if they can help but I think I will replace, I just didn't want to so soon.
Thanks again for the quick answer.
ckent03 said:
Thanks. You know I think I will take advantage of the warranty sometime this week. I don't know what happened. But I'm to update my situation. It now seems as though my directional pad seems to be the problem. it glitches on and off and using it sometimes creates the fade-out to white screen. I have to let it go to standby on its own to get my screen back or play around turning it on and off for a bit.
Also, once i re-installed me ATT rom with no applications, my screen seems to be off. I have a 1/32th sliver of the bottom of the screen at the top of my touchscreen. Even in landscape it shows my scroll bar and everything. I didn't even drop it but it is now slightly skewed down. Any input on this?
I also found this website talking about the same problem having with and unorthodox solution (which I tried to no avail). Here's the link if anyone want to check this out. http://www.htcwiki.com/page/AT&T+8525+Display+issues:+Display+is+dim,+blank,+white,+has+lines,+etc.?t=anon
Anyways, I'm gonna call ATT about this see if they can help but I think I will replace, I just didn't want to so soon.
Thanks again for the quick answer.
Click to expand...
Click to collapse
Everything they suggest on that site you have tried I guess, the soft and hard resets etc.
I agree with you about the d-pad (directional buttons). Those with this problem often report that the d-pad or it's connector are re;lated to this issue.
Pleased you have chosen the warranty route. You see evn if you opened it up, it can work for a short while and then return again. Also push hard for replacement not repair. They may do this automatically but if not try to persuade them. The reason is that quite a few folks have reported that even after an HTC repair the problem can come back. Actually I think there may be more than one physical cause of this issue and sorting one thing does not mean it won't come back via another route.
The good news is, if you get a good one as I did on the second attempt, I never had white screen or alignment issues - despite heavy use.
Mike
Once again, thank you Mike for all your input. I will be issuing an order for replacement instead of repair. Being at work all day today I've seen that it hasn't "whited' out, if you will, but has actually kept working. Ever so often the d-pad goes but comes back in a few seconds. It may be due to the WM6 i had on it so for now i will keep the original ATT upgrade of WM5 and try to hold off on the warranty as long as I can before it expires. That way I can enjoy a healthy new 8525 longer.
For now I will keep looking around in these forums and see if there ever is a solid solution. Thanks again, and good luck with all.
CKent
hi everyone, this is my first official post on the forums, and well i need ur help on my phone, for some reason when i slide my phone the screen shows like random lines etc, then when i slide it back it does the same, and itll take like a good 30 mins to get the screen right to its proper look, usually itll show like blue, or green, and even sometimes i get that "White Screen" where id see it everytime i slide or slide it back so idk, and even when i soft reset, either the screen is out of line or itll show those random lines again also to add to that sometimes the soft keys on the front dont work at times soo idk if its the ROM i just put in which was from T-Mobile or my screen :/.....i need ur help, cuz i might consider getting the screen replace or load the bootloader....appreciate the help and btw heres my video i just posted to give a good clearance of what im talking about and when i show the phone up close im fiddling with the power button to show how it is, thnx
http://www.youtube.com/watch?v=-2Lnwzqkt8k
im sure its the rom, i used pdaviet's rom and it did that ****. i replaced it with a different rom and it never did it again.
well i just redid everything and EVEN on the bootloader still had the whacky look on the screen...
ok well i put the old rom, the one that came with when i first got it, and still no luck....could it be a faulty screen connection? or the screen dying? and btw the phone has a real irritating noise.... and also on bootup he screen wont be aligned....idk what to do...
God..... Vital information you didnt put in... if you hear the noise, then its a goner. it prolly has a leaky capacitor, or the screen is some how desoldered and shorting out the board.
XERO_Racer said:
ok well i put the old rom, the one that came with when i first got it, and still no luck....could it be a faulty screen connection? or the screen dying? and btw the phone has a real irritating noise.... and also on bootup he screen wont be aligned....idk what to do...
Click to expand...
Click to collapse
well whats the best bet? should i get this repaired as soon as possible???? or get a new one? and doubt bout the second reason, cuz the noise stops when my screen is off(of course) and sometimes when its in portrait mode, ya the screen would be on and would be white but none of that hating noise
Thanks for reading.
I'm currently using WM6.1 on the phone, and loving everything about it.
Since day 1, I've used a phone lock code, along with PIN1 code.
When unlocking the phone for after say an hours inactivity, the keypad will show, then the screen will go blank only showing the top bar of the phone.
Any press of buttons and screen will just make a beeping sound, and so far nothing I've done will restore the keypad to unlock the phone.
Is there anything wrong with the ROM i have, and is there anyone who can suggest how to correct this?
Please remember, the top bar still shows, and a reset allows the phone to work as normal (once logging back into it of course).
Thank you,
Hi guys,
Sorry to bring this back up, but this problem is still going on.
Not sure how to resolve it, so hoping someone would know how to solve this.
Thanks,
Posted twice for some reason.
Maybe is a sw failure,(50%) try to reflash with this fw: RUU_Hermes_CINGULAR_WWE_3625023_6275_1540700_108_UOOS_SVN05_Ship.exe
if your hermes its from att/cingular. after flash open and close the tap of hermes, if the blank screen continues or return this, the failure is hw (the flex component broken,bus, pcb) in this case you need to buy the spare part or send to sat.
good luck
other possible solution
http://forum.xda-developers.com/showthread.php?t=321163
Hi there,
Its not white screening, or anything else, I think the next time it does this, I'm going to have to take a picture, to make sure it can be understood clearly.
Basically, when bringing the phone out of standby (from pressing off/on button) and attempting to enter my pin into the phone the phone will allow me usually to press at least one number of my pin, and then it'll black screen, where the start bar still displays, but no response.
The handset isn't problematic when being opened for use, or anything else, its just annoying to have to reset to load the phone back up again.
I hope this helps?
Further to the above, here is what i've been talking about...
Happened last night, typically as I was bored, and had to wait till morning to take the photo...
Still no movement on this post...
Would it be suggestable to upgrade the install of WM?
If it is, how easy (will read guides beforehand) is it to do (reasonably, hard etc).
Just this is now my only phone, so don't fancy my chances bricking it.
Thanks!
Sorry to be posting yet again, but this has now happened 3 times a in row since last night. I wouldn't mind knowing if a rom fix would sort this, and if so whats the best rom to go for...
Just keen to get this sorted now...
Thanks.
If it helps, I've nothing running when this happens. The exception of last night, where I was using Audio Manager when walking home, and had to soft reset once in the door.
Hi
I am almost certain you have a software fault here and need to reload a new ROM - take your pick - my preference is schnaps - it isnt that hard to do and should solve your problem
Just go to the Windows upgrading section on here and follow the process - you will be happy
John
I don't know if anyone else has ever had this problem but when out in the sun ( I think this is the only time to actually see it) I can see a burn in of the previous view. One example is sliding the app drawer up then sliding it back down I can see the apps and a thick bar that is the app tab sliding down. I am using the T-Mobile G1 and am wondering if this is a hardware problem or something else.
i noticed this too, i on't believe it is an issue and i don't think we can fix it. the only time i see it when i get my recommended daily dosage of sunlight wich is about 15 minutes, the rest of the time i am in a dark room in a basement on my computer
Ok I just didn't want to go on thinking my phone was supremely messed up.
i am a vampire, so i shouldn't have a problem with this haha
but good looking out.
i get the same thing.. only with mine I can see it when the device is turned off... recently its been overheating so i'm hoping TMO UK will switch it
I usually see it right when i force the device off (pull battery or Call+Menu+End reboot) for about 5 seconds and then it goes away. I'm not sure if my phone's behavior is normal and yours is messed up or what but something is amiss somewhere
I guess it's simply the way these LCD screen is updated. You don't really get 1ns response time with these small screens. They may even been designed this way to save power.
If you watch carefully, you may see the screen slowly fade away when you turn off the phone.
Yeah I tried it and you're probably right ( not sure how it saves power) but it does fade away after I turn it off.
Scenario: I was playing... air hockey...and you know how that game can get intense?! Well I was jumping up and down and somebody was calling me but I was too into it to check it. Then it stopped and someone (Maybe same person) called again so I paused the game and checked my phone, it was just a black screen. The lights on the capacitive buttons were working, buttons were working (because the phone was vibrating) and the actual phone was still working but just couldn't see anything. I pulled the battery, turned it back on, put it in my pocket and started playing again. At the end of the game (Yeah, I lost) I checked and it was still black. The screen wasn't off, it was just black LED's I guess. I could scroll to unlock and everything, and now its just stuck like that. Stuck as in I can't see anything...
Not really asking for help because I think the phone messed up, but I'm just saying that the phone might not be perfectly built, or atleast mine wasn't...
T-Mobiles closed right now so I'ma call tomorrow morning.
Wrong Forum, needs to be moved to General.
JoshHart said:
Wrong Forum, needs to be moved to General.
Click to expand...
Click to collapse
Wrong Forum? But this situation is DEVELOPING as we speak...
It is an interesting DEVELOPMENT, to say the least.
Maybe he should take pictures and have them DEVELOPED so we have a better understanding!
I had a similar issue but when starting the phone, I would just get a black screen but with the capacitive buttons working but no widgets and no access to apps. Menu options works because I was able to access settings but that's about it. A guy from tmobile forum told me to do a factory reset as maybe it just a minor hiccup in the phone manufacturing so I did and ever since, I have not seen the black screen and I have done a few reboots just to check. Goodluck!
No I just can't see anything. It's like all the LED's are black, I can't factory reset it or anything. Unless someone can do it without looking at the screen....
same thing literally just happened to be about 20 minutes ago. i am extremely frustrated. the screen is just black but its like i can move around on the phone. does anyone know whats going on???
Hey guys,
After another freeze, I was able to actually connect via ADB. The shell was working fine.
Anyways, I did a logcat, and I saw the attached code looping.
http://pastebin.com/DV3uVYJg
It just keeps looping on these audio logs.
Any thoughts?
Anyone else get logcats similar or different than this?
-oldsk00lz