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I have a tmobile wing and I had it for awhile but just started using it again recently but when i put my sim card in the phone and turn it on it just keeps saying Searching...
I get service for like 2 minutes then it would just go away. This would happen when I leave the sim in the phone, it would get service once in awhile, like for 2mins every 2-3 hours, but never consistently.
My sim card works perfectly on other phones and when i insert a friends sim card into the wing it still has the same problem, it keeps saying Searching... I don't think its a problem with the sim card since it works fine with other phones.
I tried soft reseting it and hard reseting it but it still seemed to have the same problem. Does anyone have any idea what the problem could be or what I can do to try and fix it?
what radio rom does your phone have and what rom are you using?
you can check your radio rom by going to settings>system>about ( i believe). If not that, then settings>system> device info.
also, if you don't know what rom you're using, it's probably the stock rom.
It might also be that the particular spot you are in is just unlucky for reception and that other phones have better reception by design.
fzzyrn said:
what radio rom does your phone have and what rom are you using?
you can check your radio rom by going to settings>system>about ( i believe). If not that, then settings>system> device info.
also, if you don't know what rom you're using, it's probably the stock rom.
It might also be that the particular spot you are in is just unlucky for reception and that other phones have better reception by design.
Click to expand...
Click to collapse
It says Radio version: 02.83.90
And i believe it is the stock rom since i never changed it or anything. and I doubt it is the area because I tried using it in several other towns.
anyone have any idea what could be wrong?
p4350
well on my p4350 over the past 2 weeks i have been receiving little signal like every 5 - 7 hours i mite get it for a bit but only for a sort time. i was wondering if it needs its radio updating?
any help?
Hi, I just want to share my story. maybe it could help you out.I had a wing for more than a year now. recently it had the same problem. it just don't have any signal at all, just keep searching. I tried what you did before. hardreset, softreset, and update the firmware. Nothing helps. since my phone is out of warranty, i can't send it to t-mobile. So i went to a local repair shop. They told me it could be hardware problem. I paid $50 to get it repair and no problem since. I don't know what they did, maybe replacing something inside. So don't just look at the software side, it could be hardware problem.
I have the exact same problem, and it's really pissing me off.
benjin89 said:
Hi, I just want to share my story. maybe it could help you out.I had a wing for more than a year now. recently it had the same problem. it just don't have any signal at all, just keep searching. I tried what you did before. hardreset, softreset, and update the firmware. Nothing helps. since my phone is out of warranty, i can't send it to t-mobile. So i went to a local repair shop. They told me it could be hardware problem. I paid $50 to get it repair and no problem since. I don't know what they did, maybe replacing something inside. So don't just look at the software side, it could be hardware problem.
Click to expand...
Click to collapse
what kind of repair shop was it?
Hi
Ok so my phone was working fine on a custom ROM when suddenly yesterday an exclamation appeared next to the phone signal and stopped from receiving/making calls and texts. I thought it had just crashed but after soft and hard resets and changing to a few others sims I just can't get my phone signal back.
Really strange as everything was working fine. I now have trouble flashing custom ROMs and am struggling to run a stock ROM because I'm on a mac.
It's driving me crazy as my phone is now useless.
Any ideas guys?
thanks
Quick update
I've managed to get the Leo Lite ROM running and everything is good except that damn exclamation mark next to the phone to phone, which means I can't get the phone working.
Anyone know know why this is???
Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?
johnerz said:
Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?
Click to expand...
Click to collapse
Thanks for the reply John.
Yeah currently having to use the sim in an ancient motorola and it works fine, tested with calls and texts. Also tried turning on and off flight mode but still that bloody exclamation mark stays.
That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?
samsamuel said:
That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?
Click to expand...
Click to collapse
Hey Sam
Do you know what, I did buy it second hand, from a reputable store in town.
However this raises more questions than answers;
1. Why would it be blocked after several weeks of normal use.
2. Doesn't some sort of message need to be displayed stating the handset has been blocked.
Does anyone know if this is what happens when a HTC HD2 is blocked? i.e. the exclamation being shown all the time.
I presume a handset is blocked for security measures like theft. I will take it back to the shop tomorrow, they will have all the details of the person who sold it to them.
However is there no way this can happen from flashing custom ROMs? Even though that doesn't really make sense cause I had a ROM that was working fine and this happened when I was out and about.
It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.
samsamuel said:
It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.
Click to expand...
Click to collapse
Well I've tried flashing at least 6 custom ROMs, all show the exclamation mark.
The phone was sold to me as being unlocked to all networks, however I never tried with anything other than a o2 sim.
Now going back to the original ROM has its own problems. First off i'm quite new at this so sorry for sounding silly. How on earth do i go about finding out what the original stock rom, radio and spl is?
When I have these I can't easily go back as I don't have a pc, using a mac. I would have to use the sd card way but I can't find an official signed .nbh file.
I have a brand new T-Mo US HD2 with similar issue (out of the box). It's like the radio will not initialize. Did hard resets, tried to force it finding a carrier, etc, and it just will not turn on the radio.
I did find out that there is a likely issue with my SIM slot. If I attempt to remove my SIM card (which works fine in other phones) it is almost unremoveable and feels jammed in. However, once removed, I get connectivity via wifi and touch response is great.
If I insert a SIM card, it takes a LOT of pressure to reinsert it (yes, inserting it in the correct orientation), and the phone cannot connect turn on the phone's radio. Also, I get random phone.exe and credential.exe error message (plus the phone becomes very slow.
Don't know if you have any of these other symptoms, but the lack of connectivity sounds similar.
Supposed to get a replacement HD2 today, and we'll see.
I had the same problem too. I got unlocked code from tmoile and everything working fine for a month. It was working great after upgrade the latest rom 3.14 from tmobile download site (i got the message from them to upgrade), until i went out off country last month then the phone could not turn the phone's radio on. It kept at airplane mode. I been try to flash back and forth all the tmobile .50 stock rom and still having the problem.
Does any one know the issue to fix it? TIA
Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.
xlr8me said:
Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.
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Click to collapse
Thanks for reply xlr8me. I just check the two brass hinges at the right side of usb connector. It looks fine to me. The other thing i didn't mention on the above post I was flash the dft_leo_nand android after tried all the stock rom from tmobile and the android said "no sim card", i also checked and cleaned the sim slot. Do you think any thing else to cause that problem?
One more thing without the sim or sd card the about phone show up all info of phone: imei, serial..... But with sim card in it just blank when i read the about phone hardware info. Thanks again
Did you try simcard from another carrier?
cecobald said:
Did you try simcard from another carrier?
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Click to collapse
Yes I did tried the sim from the carrier of the asia country i was traveling to last month, that why i call tmobile to get the unlock code before i go. When i was there and inserted their carrier's sim and it won't work, even when i get back to U.S. I been tried either tmobile or at&t sim too. The phone radio won't turn on. The rest is working ok except those above error messages "A problem has occurred with device.exe" and "Credential.exe".
Do you think i can reflash with WWE rom .50 radio instead of tmobile's official rom?
Thanks
htcphonelover,
You will have to reset the phone back to default rom from htc website. You may also need to reformat sd card but the radio should still work regardless of whether the sd card is in or out.
My only concluding thoughts are that if the above fails to work then try a different sim card and still no good then probably something with the motherboard on HD2.
Good luck and update us with any new info..
Hey there, i have a problem with my HTC Magic. I have had it in about 2 months, where it worked fine. Suddenly it couldn't get a signal to a network. When i try to connect to my network it says "Your sim-card dosen't allow a connection to this network" can anyone help me out with this? I've got HTC Sense on my mobile.
Same issue with stock Donut
I too experienced the same problem when traveling through Atlanta airport. This was a stock MyTouch Donut. After arriving at my next destination my phone worked once again.
I have initially rooted my phone today with Cyanogen latest. I am looking for the fastest ROM I can find without all the bells and whistles. After finding said such, I will be updating my radio.
I have had other strange issues with the radio on this phone. T-MO support suggested replacing the phone. However, I don't think the phone is the problem it's their lack of bug fixes.
I've got the same problem, 2 different sim cards on 2 different networks and both are showing no service and not finding any networks, but both are working in my old Nokia E65. Strangest thing, I checked my email over 3G earlier today, an hour later no service and has not changed since. Tried everything I can think of; nandroid restore, hard reset, safe mode, checked the testing menu. Only thing I haven't done is unroot and return to stock. It's funny, I always knew something would go wrong with this phone... Womans intuition maybe?
Willing to try anything that anyone has to suggest so I don't have to send it back to vodafone!
yea, i've tried everything too, at can't get it to work! - hope someone got a solution to this!
alliekhat said:
I've got the same problem, 2 different sim cards on 2 different networks and both are showing no service and not finding any networks, but both are working in my old Nokia E65. Strangest thing, I checked my email over 3G earlier today, an hour later no service and has not changed since. Tried everything I can think of; nandroid restore, hard reset, safe mode, checked the testing menu. Only thing I haven't done is unroot and return to stock. It's funny, I always knew something would go wrong with this phone... Womans intuition maybe?
Willing to try anything that anyone has to suggest so I don't have to send it back to vodafone!
Click to expand...
Click to collapse
Well I called HTC and got the name of their authorised repairer in Australia (currently on an extended holiday visiting family here), so I unrooted and returned to stock but the issues haven't changed, so I guess we can nail down that it has nothing to do with the rom itself. The repairer did hint at a motherboard issue, but as I was playing the dumb blonde at the time I didn't push it too far until I send it off. It's just painful, I've searched and searched for a fix but most people seem to be able to find a network after a reboot or by simply waiting it out. 24 hours without my Magic being able to function in it's primary use, as a phone. This is very very poor.
I have had the exact same problem, so I unrooted and all. send it in for repairs. and all Vodacom(South Africa) told me was that they replaced the main board.luckly its covered by the warrenty. hope it helps..
am03ba said:
I have had the exact same problem, so I unrooted and all. send it in for repairs. and all Vodacom(South Africa) told me was that they replaced the main board.luckly its covered by the warrenty. hope it helps..
Click to expand...
Click to collapse
Thank awesome to hear its a simple fix, but not so great that it's not a totally rare incident. I'm waiting til all the fuss of Easter is over to send my poor baby off to be fixed, but in the mean time I've bought a Hero so I'll never have to go back to my Nokia E65 again. I'm wondering, as there are other Magic owners with the same problem, is this an issue with just the Magic, or all HTC devices?
hey i still have the same prob with my 32b
i will do a radio update,
will see if it's fixed then,
if not i try to unroot
This has to be almost a year old lol.
Sent from my HTC Magic using XDA App
all the sudden about a week ago it seems like my sim card is not connedted to the phone. It doesnt say no sim but it seems like it loses all connection and the batttery needs to be pulled for it to connect. its very strange. I am running pre-mango 7712. I am going to flash back to 7004 to see if the problem still exists. Has anyone else with this phone (att) rev 1.3 had any issues where it seems that the sim card isnt connected? or maybe just the Antenna is lose inside? my phone has never been dropped. It slid out of my pocket when i was driving once but that shouldnt have damaged any soldering inside.
my phone did that and it turned out that the contacts under the metal plate where the sim card slides in had broken off somehow.
but mine said no sim, so maybe you have some other issue.
as for my problem, after samsung fixed the phone, i haven't had any connection or sim issues on nodo, premango, or mango.
Yeah my phones not saying no sum. It is just losing connection. Like I have it charging sitting on a table and it will be fine. The I will pick it up use it for say 20 minutes. Then next thing I know there is no service. Battery pull, take the sum out put it back in power on and its back to working. Idk its very frustrating
maybe I should call at&t. I still have a few months on my waranty
well ive run out ideas i put my wifes simcard in to see if maybe it was just my sim and hers is doing the same thing. my sim is fine so its definitley the device. right now im actually using my good ol' samsung epix. gonna call att in the morning to see if i can get a replacement. or i might have to send it to samsung (hope not) i have flashed back to 7004 to see if it was some wierd bug. its not. it seems like the phone gets hotter than usual too. first noticed it the other day when i was using the maps at the state fair i kept losing signal and it was very hot in my palm. like i said before ive never really dropped this phone. its never got wet. im stumped.
goldenpipes said:
well ive run out ideas i put my wifes simcard in to see if maybe it was just my sim and hers is doing the same thing. my sim is fine so its definitley the device. right now im actually using my good ol' samsung epix. gonna call att in the morning to see if i can get a replacement. or i might have to send it to samsung (hope not) i have flashed back to 7004 to see if it was some wierd bug. its not. it seems like the phone gets hotter than usual too. first noticed it the other day when i was using the maps at the state fair i kept losing signal and it was very hot in my palm. like i said before ive never really dropped this phone. its never got wet. im stumped.
Click to expand...
Click to collapse
looks like a hardware issue, hopefully att will swap it out for convenience, for my issue, i had to mail it in to samsung, who took about a week to get it fixed and sent back, it was actually a pretty pleseant experience.
Yeah that's what I'm thinking. I was looking at it this morning and it kind of looks like the solder is loose where the pins connect to PCB. Wierd how this could happen its not like I swap out SIM cards all the time. After wiggling the whole simcard slot about a tad it seems like its holding up. Well see over the weekend.
i´ve been having the exact same problem so maybe is a software problem and not hardware my info is this:
im in a re 1.3
SGH-i917
SO VERSION 7.10.7712.60
FIRMWARE 2103.11.3.3
HARDWARE 3.1.0.7
BOOT 5.3.1.6
tell yours and see if is a matter of hardware or software
No it was hardware problem for me.
The guy at ATT took the phone apart right in front of me and the charger port fell off the PCB. It was a refurbished phone.
so tech service help u, im asking becuse im in colombia so i cant send my phone to at&tfor tech support so i have to take it to a local cellphone tech shop, what was the diagnosis in yours so i can give a guide to help fix mine
Had a similar issue with my LG Optimus. Didn't see any SIM. Turned out to be software corruption, works just fine now after reflash.
Hi all,
I got a Nexus 4 from Ebay. Cellphone is in flawless condition, it probably has less than a couple of months of use. Unfortunately, I am not able to pick up a signal in any way. I just get a constant "No Service" message, and occasionally it will jump to "Emergency Calls Only".
Testing menu says Signal Strenght is 0 dBm 99 asu, no neighboring cells and location is unknown.
I've tried changing the prefered network to WCDMA only (as suggested in other threads), also tried with the other available settings with no luck. Tried playing around with the Change Bands setting as well but it makes no difference
Tried with a few different sim cards as well but that didn't work either, just got signal momentarily and but it would go on and off.
Cellphone came with 4.2.2 and I upgraded to 4.3 as requested by the system. Same issue.
Tried basebands 48 and 84.
Tried CM 10.2.
Replaced SIM card with a brand new one.
Cellphone doesn't appear to be blacklisted either.
Not sure what to do next. I'll try to get in contact with the seller but I don't expect much from him or eBay. Maybe I can sell off the device very cheap for spare parts, or send it for repair somewhere? Leave it as a dev device (which would virtually indistinguishable from a N5 that I plan to get anyway), Anyone else has any other suggestions or ideas?
Try to install a factory stock image: http://forum.xda-developers.com/showthread.php?t=2010312
If you pay with PayPal you get buyer protection so you can try to get your money back.
Could be a hardware or antenna issue.
To me it seems like its been blocked for certain reasons. Either it was reported stolen or the person who sold it to you didn't pay his/her bill for which the carrier blocked it. In that case you can't do much about it.
I would contact the seller right away. If you get no response contact paypal and eBay.
Sent from my Nexus 4 using Tapatalk 4
This problem is occurring for a lot of Nexus 4 users, including me. Its some sort of pandemic. Here’s what you can do to atleast restore service to your phone : flash the factory 4.3 image to your phone, again. However, try flashing a radio that is 54 or older with it. Make sure you wipe the cache and flash all the partitions, system, boot, bootloader and the old radio. This will bring back service to your phone (did for me), however you will be left with no in call audio and your phone wont connect to the internet through the mobile network, only wifi. After doing this, you will see your baseband and IMEI in the phone.
You can use this as some sort of “test” to verify if your phone really isn’t stolen. What is the ultimate resolution to this problem ? I really don’t know yet. I’ve been breaking my head over this for the past 4 days now. Maybe I’m going to try out the unbrick method mentioned over here to see if that helps.
As an update I am getting intermittent signal in some areas, but it's really spotty and only lasts a little while : (
I'll be giving different basebands a try tomorrow but I don't think it'll help much. I'll also try the full factory flash posted above.
Same problem here, had the phone for about 2-3 months, bought it off Kijiji, I tried flashing 4.2.2, went back to 4.3, flashed every baseband and still no success. The SIM works perfectly in another N4, tried a few other sim in mine and still the same results. Any other ways somebody got this fixed ?
QuebecFanat1c said:
Same problem here, had the phone for about 2-3 months, bought it off Kijiji, I tried flashing 4.2.2, went back to 4.3, flashed every baseband and still no success. The SIM works perfectly in another N4, tried a few other sim in mine and still the same results. Any other ways somebody got this fixed ?
Click to expand...
Click to collapse
I'm talking to the seller, see if the phone is still under warranty. My other options would be to change the antenna myself (see if it works), or resell it at loss for spare parts, or wait to see what eBay says.
Just to give you guys some hope, that this is not just a problem faced by second hand phones - My phone is bought directly from the Play store - I contacted Google service a few days back and they asked me to return the phone for a replacement. Only problem is I have to ship this back to the US (where I purchased from), since they dont provide replacement service outside the country of purchase. I'm in India now.
I've tried absolutely everything myself. Flashed many many radios, 4.3, 4.2.2, I'm only able to get it to the point where there is network coverage, I can make and receive calls but there is no in call audio, nor is there any mobile internet connectivity (Only through wifi).
Something tells me this is a problem with the latest OTA update that caused this issue - I was completely stock and everything was working properly, when this problem appeared one fine day - It started with me not able to connect to the mobile internet network for a few days, and then one fine morning, BAM. No service. It was only after this that I started flashing and re-installing stuff on my phone, desperately trying everything to get the phone back to normal again.
I think the last OTA update somehow "bricked" the radio (dont know if something like this is possible, just a noob guess). My only hope is the 4.4 update has some fix for this, else I'm going to try the unbrick method mentioned on these forums to see if that works. Only then will I take the pain to send this back to the US.
What's the unbrick method you are planning to follow?
I was considering using the unbrick method listed here : http://forum.xda-developers.com/showthread.php?t=2347060
Although I'm not completely sure it will work. Do you or anyone else have any suggestions for this ? I'm hoping 4.4 gets released ASAP, I'll download and root that as quickly as I can, hopefully Google has some resolution to this stupid problem
i have exactly the same problem
i have exactly the same problem. i bought my phone at US from Google play.
the phone worked fine for two month and then i got - No Service, and its swipe in a sec to emergency call only.
i try to replaced some sim cards, and factory reset with no success.
i also read a bug report that opened in Google : 58317
they told that there is a problem with the radio interface and radio driver at the 4.3 update, and they will fix it in 4.4 kitkat version.
i hope that 4.4 will fix this terrible problem, if not the phone is totally a door blocker..
Did anyone ever find a solution for this issue?
My friend has this problem with his Nexus 4.
I've searched A LOT and to this day (half a year later) haven't been able to find someone who reports this problem was solved.
I've also tried every suggestion I could find: flashed every stock image available, tried every combination of stock/custom ROM/recovery/radio, even tried the unbrick method mentioned above.
Nothing helps. I always get the same symptoms:
- Radios 54 and below - no in call audio.
- Radios 83 and above - Baseband unknown, IMEI / IMEI SV unknown, no cellular reception.
Also, RMA is not an option because the people at the store (a) don't know how to fix it and (b) claim the warranty doesn't cover this issue so they won't replace the device.
Any suggestions? I'm willing to try anything...
Maybe its a simple hardware failure like a loosely connected antenna? It doesn't really seem to be connected to any specific software setup
Something that happens to me rarely: when I'm in an area with very low/no reception sometimes the phone won't reconnect itself again and just stay on no reception until I reboot. Only happens like one or two times a month though.
Sent from my Nexus 4 using xda app-developers app
Thanks, but I really don't think it could be an antenna issue.
I can see how a malfunctioning antenna could cause cellular reception problems, but it shouldn't affect IMEI or Baseband version readings. Those things have nothing to do with the antenna.
Also, the fact that the symptoms change with different radio firmwares says there's a big chance this is a software issue after all.
I just can't figure out what the cause is and how to eliminate it.
Flash any full factory image. If the problem persists after you can be pretty sure it's hardware. No signal for most of the time and occasionally picking it up could be something as simple as the antenna being unplugged, which can sometimes happen after a drop, or a forgetful repair.
NoobNexus said:
I was considering using the unbrick method listed here : http://forum.xda-developers.com/showthread.php?t=2347060
Although I'm not completely sure it will work. Do you or anyone else have any suggestions for this ? I'm hoping 4.4 gets released ASAP, I'll download and root that as quickly as I can, hopefully Google has some resolution to this stupid problem
Click to expand...
Click to collapse
Guys... mine is signalless too... any progress on this? :crying:
michalhainc said:
Guys... mine is signalless too... any progress on this? :crying:
Click to expand...
Click to collapse
Could be a broken or badly connected antenna. They are very fragile. Have a look at how to replace the antenna maybe?
Sent from my Nexus 4 using Tapatalk
sp99 said:
Could be a broken or badly connected antenna. They are very fragile. Have a look at how to replace the antenna maybe?
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
yup I am waiting for the ordered tools to break into it and look around...
michalhainc said:
yup I am waiting for the ordered tools to break into it and look around...
Click to expand...
Click to collapse
I've opened up lots of my old phones (not my nexus 4 yet) and its normally easy to find and change as it's separate from the motherboard and looks basically like a piece of plastic!
Sent from my Nexus 4 using Tapatalk
I have the same problem no connection but the phone recognize the sim and the number of the phone. I've tryed to return to stock using a factory firmware but I'm not able to fix the problem... (this morning is working fine and my phone never fell down or something like that)
If I open btw the case and try to remove and reinsert correctly the antenna the phone will recognize the signal?