I have a tmobile wing and I had it for awhile but just started using it again recently but when i put my sim card in the phone and turn it on it just keeps saying Searching...
I get service for like 2 minutes then it would just go away. This would happen when I leave the sim in the phone, it would get service once in awhile, like for 2mins every 2-3 hours, but never consistently.
My sim card works perfectly on other phones and when i insert a friends sim card into the wing it still has the same problem, it keeps saying Searching... I don't think its a problem with the sim card since it works fine with other phones.
I tried soft reseting it and hard reseting it but it still seemed to have the same problem. Does anyone have any idea what the problem could be or what I can do to try and fix it?
what radio rom does your phone have and what rom are you using?
you can check your radio rom by going to settings>system>about ( i believe). If not that, then settings>system> device info.
also, if you don't know what rom you're using, it's probably the stock rom.
It might also be that the particular spot you are in is just unlucky for reception and that other phones have better reception by design.
fzzyrn said:
what radio rom does your phone have and what rom are you using?
you can check your radio rom by going to settings>system>about ( i believe). If not that, then settings>system> device info.
also, if you don't know what rom you're using, it's probably the stock rom.
It might also be that the particular spot you are in is just unlucky for reception and that other phones have better reception by design.
Click to expand...
Click to collapse
It says Radio version: 02.83.90
And i believe it is the stock rom since i never changed it or anything. and I doubt it is the area because I tried using it in several other towns.
anyone have any idea what could be wrong?
p4350
well on my p4350 over the past 2 weeks i have been receiving little signal like every 5 - 7 hours i mite get it for a bit but only for a sort time. i was wondering if it needs its radio updating?
any help?
Hi, I just want to share my story. maybe it could help you out.I had a wing for more than a year now. recently it had the same problem. it just don't have any signal at all, just keep searching. I tried what you did before. hardreset, softreset, and update the firmware. Nothing helps. since my phone is out of warranty, i can't send it to t-mobile. So i went to a local repair shop. They told me it could be hardware problem. I paid $50 to get it repair and no problem since. I don't know what they did, maybe replacing something inside. So don't just look at the software side, it could be hardware problem.
I have the exact same problem, and it's really pissing me off.
benjin89 said:
Hi, I just want to share my story. maybe it could help you out.I had a wing for more than a year now. recently it had the same problem. it just don't have any signal at all, just keep searching. I tried what you did before. hardreset, softreset, and update the firmware. Nothing helps. since my phone is out of warranty, i can't send it to t-mobile. So i went to a local repair shop. They told me it could be hardware problem. I paid $50 to get it repair and no problem since. I don't know what they did, maybe replacing something inside. So don't just look at the software side, it could be hardware problem.
Click to expand...
Click to collapse
what kind of repair shop was it?
Related
Hi
Ok so my phone was working fine on a custom ROM when suddenly yesterday an exclamation appeared next to the phone signal and stopped from receiving/making calls and texts. I thought it had just crashed but after soft and hard resets and changing to a few others sims I just can't get my phone signal back.
Really strange as everything was working fine. I now have trouble flashing custom ROMs and am struggling to run a stock ROM because I'm on a mac.
It's driving me crazy as my phone is now useless.
Any ideas guys?
thanks
Quick update
I've managed to get the Leo Lite ROM running and everything is good except that damn exclamation mark next to the phone to phone, which means I can't get the phone working.
Anyone know know why this is???
Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?
johnerz said:
Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?
Click to expand...
Click to collapse
Thanks for the reply John.
Yeah currently having to use the sim in an ancient motorola and it works fine, tested with calls and texts. Also tried turning on and off flight mode but still that bloody exclamation mark stays.
That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?
samsamuel said:
That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?
Click to expand...
Click to collapse
Hey Sam
Do you know what, I did buy it second hand, from a reputable store in town.
However this raises more questions than answers;
1. Why would it be blocked after several weeks of normal use.
2. Doesn't some sort of message need to be displayed stating the handset has been blocked.
Does anyone know if this is what happens when a HTC HD2 is blocked? i.e. the exclamation being shown all the time.
I presume a handset is blocked for security measures like theft. I will take it back to the shop tomorrow, they will have all the details of the person who sold it to them.
However is there no way this can happen from flashing custom ROMs? Even though that doesn't really make sense cause I had a ROM that was working fine and this happened when I was out and about.
It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.
samsamuel said:
It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.
Click to expand...
Click to collapse
Well I've tried flashing at least 6 custom ROMs, all show the exclamation mark.
The phone was sold to me as being unlocked to all networks, however I never tried with anything other than a o2 sim.
Now going back to the original ROM has its own problems. First off i'm quite new at this so sorry for sounding silly. How on earth do i go about finding out what the original stock rom, radio and spl is?
When I have these I can't easily go back as I don't have a pc, using a mac. I would have to use the sd card way but I can't find an official signed .nbh file.
I have a brand new T-Mo US HD2 with similar issue (out of the box). It's like the radio will not initialize. Did hard resets, tried to force it finding a carrier, etc, and it just will not turn on the radio.
I did find out that there is a likely issue with my SIM slot. If I attempt to remove my SIM card (which works fine in other phones) it is almost unremoveable and feels jammed in. However, once removed, I get connectivity via wifi and touch response is great.
If I insert a SIM card, it takes a LOT of pressure to reinsert it (yes, inserting it in the correct orientation), and the phone cannot connect turn on the phone's radio. Also, I get random phone.exe and credential.exe error message (plus the phone becomes very slow.
Don't know if you have any of these other symptoms, but the lack of connectivity sounds similar.
Supposed to get a replacement HD2 today, and we'll see.
I had the same problem too. I got unlocked code from tmoile and everything working fine for a month. It was working great after upgrade the latest rom 3.14 from tmobile download site (i got the message from them to upgrade), until i went out off country last month then the phone could not turn the phone's radio on. It kept at airplane mode. I been try to flash back and forth all the tmobile .50 stock rom and still having the problem.
Does any one know the issue to fix it? TIA
Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.
xlr8me said:
Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.
Click to expand...
Click to collapse
Thanks for reply xlr8me. I just check the two brass hinges at the right side of usb connector. It looks fine to me. The other thing i didn't mention on the above post I was flash the dft_leo_nand android after tried all the stock rom from tmobile and the android said "no sim card", i also checked and cleaned the sim slot. Do you think any thing else to cause that problem?
One more thing without the sim or sd card the about phone show up all info of phone: imei, serial..... But with sim card in it just blank when i read the about phone hardware info. Thanks again
Did you try simcard from another carrier?
cecobald said:
Did you try simcard from another carrier?
Click to expand...
Click to collapse
Yes I did tried the sim from the carrier of the asia country i was traveling to last month, that why i call tmobile to get the unlock code before i go. When i was there and inserted their carrier's sim and it won't work, even when i get back to U.S. I been tried either tmobile or at&t sim too. The phone radio won't turn on. The rest is working ok except those above error messages "A problem has occurred with device.exe" and "Credential.exe".
Do you think i can reflash with WWE rom .50 radio instead of tmobile's official rom?
Thanks
htcphonelover,
You will have to reset the phone back to default rom from htc website. You may also need to reformat sd card but the radio should still work regardless of whether the sd card is in or out.
My only concluding thoughts are that if the above fails to work then try a different sim card and still no good then probably something with the motherboard on HD2.
Good luck and update us with any new info..
Hey there, i have a problem with my HTC Magic. I have had it in about 2 months, where it worked fine. Suddenly it couldn't get a signal to a network. When i try to connect to my network it says "Your sim-card dosen't allow a connection to this network" can anyone help me out with this? I've got HTC Sense on my mobile.
Same issue with stock Donut
I too experienced the same problem when traveling through Atlanta airport. This was a stock MyTouch Donut. After arriving at my next destination my phone worked once again.
I have initially rooted my phone today with Cyanogen latest. I am looking for the fastest ROM I can find without all the bells and whistles. After finding said such, I will be updating my radio.
I have had other strange issues with the radio on this phone. T-MO support suggested replacing the phone. However, I don't think the phone is the problem it's their lack of bug fixes.
I've got the same problem, 2 different sim cards on 2 different networks and both are showing no service and not finding any networks, but both are working in my old Nokia E65. Strangest thing, I checked my email over 3G earlier today, an hour later no service and has not changed since. Tried everything I can think of; nandroid restore, hard reset, safe mode, checked the testing menu. Only thing I haven't done is unroot and return to stock. It's funny, I always knew something would go wrong with this phone... Womans intuition maybe?
Willing to try anything that anyone has to suggest so I don't have to send it back to vodafone!
yea, i've tried everything too, at can't get it to work! - hope someone got a solution to this!
alliekhat said:
I've got the same problem, 2 different sim cards on 2 different networks and both are showing no service and not finding any networks, but both are working in my old Nokia E65. Strangest thing, I checked my email over 3G earlier today, an hour later no service and has not changed since. Tried everything I can think of; nandroid restore, hard reset, safe mode, checked the testing menu. Only thing I haven't done is unroot and return to stock. It's funny, I always knew something would go wrong with this phone... Womans intuition maybe?
Willing to try anything that anyone has to suggest so I don't have to send it back to vodafone!
Click to expand...
Click to collapse
Well I called HTC and got the name of their authorised repairer in Australia (currently on an extended holiday visiting family here), so I unrooted and returned to stock but the issues haven't changed, so I guess we can nail down that it has nothing to do with the rom itself. The repairer did hint at a motherboard issue, but as I was playing the dumb blonde at the time I didn't push it too far until I send it off. It's just painful, I've searched and searched for a fix but most people seem to be able to find a network after a reboot or by simply waiting it out. 24 hours without my Magic being able to function in it's primary use, as a phone. This is very very poor.
I have had the exact same problem, so I unrooted and all. send it in for repairs. and all Vodacom(South Africa) told me was that they replaced the main board.luckly its covered by the warrenty. hope it helps..
am03ba said:
I have had the exact same problem, so I unrooted and all. send it in for repairs. and all Vodacom(South Africa) told me was that they replaced the main board.luckly its covered by the warrenty. hope it helps..
Click to expand...
Click to collapse
Thank awesome to hear its a simple fix, but not so great that it's not a totally rare incident. I'm waiting til all the fuss of Easter is over to send my poor baby off to be fixed, but in the mean time I've bought a Hero so I'll never have to go back to my Nokia E65 again. I'm wondering, as there are other Magic owners with the same problem, is this an issue with just the Magic, or all HTC devices?
hey i still have the same prob with my 32b
i will do a radio update,
will see if it's fixed then,
if not i try to unroot
This has to be almost a year old lol.
Sent from my HTC Magic using XDA App
Hello all !!
I have a problem with my Leo, seen several times on the forum, but with a little thing more.
so,
_it freeze up often (with battery drainage, full when i go to sleep and shut off when wake up)
_soft reset alone
_i must do many (and many) soft reset when it freeze up, because it freeze on start up.
_and when it's happened, the part below the battery is hot!!
i've test many rom, with task29 whenever and hard reset after flash, and on every 1st start up, freeze...
Do you know this problem?
thank you.
"edit"I also tried to remove the micro sd is the same thing.
nobody has the part below the battery hot?
is it the ram or processor? (or both lol)
if possible at all, just get a replacement while you still can.
I have the same problems more or less. More specifically it freezes randomly ONLY when using the internet (on GPRS, 3G, I havent tried it in wifi), and when it does it gets hot on the part under the battery (really, what part is there?).
Anyway, I send it to the service (couldn't get a replacement), and they checked it but they found no problems
Oh, and i have tried e v e r y t h i n g I could in order to find out why that happens. With SD, whithout SD, Stock Rom, Custom Rom, ,Different Radios, Nothing Installed, you name it, but the problem is there. I am not sure though if I can connect the problem to my SIM card, or the gsm network in my area (doubt it though since I was using my old TP2 flawlessly), but I do not have the knowledge to even guess if that could be the possible reason of the problem.
HTC will ask you to use the stock rom and try if you still get the problem , if so, then your phone might be a defective one. go to HTC and ask for a replacement.
flash stock spl and rom and go for htc ,if hard reset didnot solve these issues then it is a defective device
thank you,
my leo is SFR branded, so I must go through them and with SFR rom.
to get a replacement, it will be hardly.
i'll try on thursday, when i come back home.
thank you very much.
If you've had it more than 7 days (including the time it took to get to you if you ordered it from the SFR website) they won't give you a new one... They'll send it off to be repaired which can take up to 14 days. I know... I had to do it twice in the first month until they finally fixed my microphone problem...
to see after the repair.
thanks at all!
HI, after 2 repairs,i finally have my hd2 !!
1st time, software uptdate...so nothing
2nd time they changed the motherboard.
Test for 2 days before change the rom lol
Hi.
Yesterday when I woke up my phone couldn't pick up signal. I thought it was because of the heavy rain but now its still not picking up a signal. I flashed the stock rom and it could get signal some times but the problem is that it wont stay connected. Like when the phone goes into standby and you turn it on it loses connection again. I am now running the newest tabtastic chuckyrom. It only picks up signal outside but it loses it like every couple of minutes, and then takes a minute or two to connect again. Does anyone have any suggestions?
flash a radio?? 2.12 maybe? works great for me
Ok. Im gonna try that and tell you how it goes.
Ok. i have tried it and it still doesnt work. Im goin to flash the stock rom back.
edit: The flash rom is on and off with the connection.
I don't know if you're using one since you're on AT&T but the SIM card can affect that if it is old or getting worn out. Replacing it will help if that's the issue. Happened to me a couple weeks ago.
Ok. I went and got a new sim and its working ok inside but could be better. I just listed it on ebay and I will use my touch pro 2 until this sells and i get another one. But thanks for the help. Oh I also call HTC and they told me it would take a month to fix or send a replacement and that if the atennae failed that it isnt covered by the "Limited Warranty" so i would have to pay.
cfcoleman said:
Ok. I went and got a new sim and its working ok inside but could be better. I just listed it on ebay and I will use my touch pro 2 until this sells and i get another one. But thanks for the help. Oh I also call HTC and they told me it would take a month to fix or send a replacement and that if the atennae failed that it isnt covered by the "Limited Warranty" so i would have to pay.
Click to expand...
Click to collapse
try calling back and speaking to someone else im pretty sure if your antenna failed they should replace it i had an antenna fail on a blackberry flip and they sent me a replacement.
Hi all,
I got a Nexus 4 from Ebay. Cellphone is in flawless condition, it probably has less than a couple of months of use. Unfortunately, I am not able to pick up a signal in any way. I just get a constant "No Service" message, and occasionally it will jump to "Emergency Calls Only".
Testing menu says Signal Strenght is 0 dBm 99 asu, no neighboring cells and location is unknown.
I've tried changing the prefered network to WCDMA only (as suggested in other threads), also tried with the other available settings with no luck. Tried playing around with the Change Bands setting as well but it makes no difference
Tried with a few different sim cards as well but that didn't work either, just got signal momentarily and but it would go on and off.
Cellphone came with 4.2.2 and I upgraded to 4.3 as requested by the system. Same issue.
Tried basebands 48 and 84.
Tried CM 10.2.
Replaced SIM card with a brand new one.
Cellphone doesn't appear to be blacklisted either.
Not sure what to do next. I'll try to get in contact with the seller but I don't expect much from him or eBay. Maybe I can sell off the device very cheap for spare parts, or send it for repair somewhere? Leave it as a dev device (which would virtually indistinguishable from a N5 that I plan to get anyway), Anyone else has any other suggestions or ideas?
Try to install a factory stock image: http://forum.xda-developers.com/showthread.php?t=2010312
If you pay with PayPal you get buyer protection so you can try to get your money back.
Could be a hardware or antenna issue.
To me it seems like its been blocked for certain reasons. Either it was reported stolen or the person who sold it to you didn't pay his/her bill for which the carrier blocked it. In that case you can't do much about it.
I would contact the seller right away. If you get no response contact paypal and eBay.
Sent from my Nexus 4 using Tapatalk 4
This problem is occurring for a lot of Nexus 4 users, including me. Its some sort of pandemic. Here’s what you can do to atleast restore service to your phone : flash the factory 4.3 image to your phone, again. However, try flashing a radio that is 54 or older with it. Make sure you wipe the cache and flash all the partitions, system, boot, bootloader and the old radio. This will bring back service to your phone (did for me), however you will be left with no in call audio and your phone wont connect to the internet through the mobile network, only wifi. After doing this, you will see your baseband and IMEI in the phone.
You can use this as some sort of “test” to verify if your phone really isn’t stolen. What is the ultimate resolution to this problem ? I really don’t know yet. I’ve been breaking my head over this for the past 4 days now. Maybe I’m going to try out the unbrick method mentioned over here to see if that helps.
As an update I am getting intermittent signal in some areas, but it's really spotty and only lasts a little while : (
I'll be giving different basebands a try tomorrow but I don't think it'll help much. I'll also try the full factory flash posted above.
Same problem here, had the phone for about 2-3 months, bought it off Kijiji, I tried flashing 4.2.2, went back to 4.3, flashed every baseband and still no success. The SIM works perfectly in another N4, tried a few other sim in mine and still the same results. Any other ways somebody got this fixed ?
QuebecFanat1c said:
Same problem here, had the phone for about 2-3 months, bought it off Kijiji, I tried flashing 4.2.2, went back to 4.3, flashed every baseband and still no success. The SIM works perfectly in another N4, tried a few other sim in mine and still the same results. Any other ways somebody got this fixed ?
Click to expand...
Click to collapse
I'm talking to the seller, see if the phone is still under warranty. My other options would be to change the antenna myself (see if it works), or resell it at loss for spare parts, or wait to see what eBay says.
Just to give you guys some hope, that this is not just a problem faced by second hand phones - My phone is bought directly from the Play store - I contacted Google service a few days back and they asked me to return the phone for a replacement. Only problem is I have to ship this back to the US (where I purchased from), since they dont provide replacement service outside the country of purchase. I'm in India now.
I've tried absolutely everything myself. Flashed many many radios, 4.3, 4.2.2, I'm only able to get it to the point where there is network coverage, I can make and receive calls but there is no in call audio, nor is there any mobile internet connectivity (Only through wifi).
Something tells me this is a problem with the latest OTA update that caused this issue - I was completely stock and everything was working properly, when this problem appeared one fine day - It started with me not able to connect to the mobile internet network for a few days, and then one fine morning, BAM. No service. It was only after this that I started flashing and re-installing stuff on my phone, desperately trying everything to get the phone back to normal again.
I think the last OTA update somehow "bricked" the radio (dont know if something like this is possible, just a noob guess). My only hope is the 4.4 update has some fix for this, else I'm going to try the unbrick method mentioned on these forums to see if that works. Only then will I take the pain to send this back to the US.
What's the unbrick method you are planning to follow?
I was considering using the unbrick method listed here : http://forum.xda-developers.com/showthread.php?t=2347060
Although I'm not completely sure it will work. Do you or anyone else have any suggestions for this ? I'm hoping 4.4 gets released ASAP, I'll download and root that as quickly as I can, hopefully Google has some resolution to this stupid problem
i have exactly the same problem
i have exactly the same problem. i bought my phone at US from Google play.
the phone worked fine for two month and then i got - No Service, and its swipe in a sec to emergency call only.
i try to replaced some sim cards, and factory reset with no success.
i also read a bug report that opened in Google : 58317
they told that there is a problem with the radio interface and radio driver at the 4.3 update, and they will fix it in 4.4 kitkat version.
i hope that 4.4 will fix this terrible problem, if not the phone is totally a door blocker..
Did anyone ever find a solution for this issue?
My friend has this problem with his Nexus 4.
I've searched A LOT and to this day (half a year later) haven't been able to find someone who reports this problem was solved.
I've also tried every suggestion I could find: flashed every stock image available, tried every combination of stock/custom ROM/recovery/radio, even tried the unbrick method mentioned above.
Nothing helps. I always get the same symptoms:
- Radios 54 and below - no in call audio.
- Radios 83 and above - Baseband unknown, IMEI / IMEI SV unknown, no cellular reception.
Also, RMA is not an option because the people at the store (a) don't know how to fix it and (b) claim the warranty doesn't cover this issue so they won't replace the device.
Any suggestions? I'm willing to try anything...
Maybe its a simple hardware failure like a loosely connected antenna? It doesn't really seem to be connected to any specific software setup
Something that happens to me rarely: when I'm in an area with very low/no reception sometimes the phone won't reconnect itself again and just stay on no reception until I reboot. Only happens like one or two times a month though.
Sent from my Nexus 4 using xda app-developers app
Thanks, but I really don't think it could be an antenna issue.
I can see how a malfunctioning antenna could cause cellular reception problems, but it shouldn't affect IMEI or Baseband version readings. Those things have nothing to do with the antenna.
Also, the fact that the symptoms change with different radio firmwares says there's a big chance this is a software issue after all.
I just can't figure out what the cause is and how to eliminate it.
Flash any full factory image. If the problem persists after you can be pretty sure it's hardware. No signal for most of the time and occasionally picking it up could be something as simple as the antenna being unplugged, which can sometimes happen after a drop, or a forgetful repair.
NoobNexus said:
I was considering using the unbrick method listed here : http://forum.xda-developers.com/showthread.php?t=2347060
Although I'm not completely sure it will work. Do you or anyone else have any suggestions for this ? I'm hoping 4.4 gets released ASAP, I'll download and root that as quickly as I can, hopefully Google has some resolution to this stupid problem
Click to expand...
Click to collapse
Guys... mine is signalless too... any progress on this? :crying:
michalhainc said:
Guys... mine is signalless too... any progress on this? :crying:
Click to expand...
Click to collapse
Could be a broken or badly connected antenna. They are very fragile. Have a look at how to replace the antenna maybe?
Sent from my Nexus 4 using Tapatalk
sp99 said:
Could be a broken or badly connected antenna. They are very fragile. Have a look at how to replace the antenna maybe?
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
yup I am waiting for the ordered tools to break into it and look around...
michalhainc said:
yup I am waiting for the ordered tools to break into it and look around...
Click to expand...
Click to collapse
I've opened up lots of my old phones (not my nexus 4 yet) and its normally easy to find and change as it's separate from the motherboard and looks basically like a piece of plastic!
Sent from my Nexus 4 using Tapatalk
I have the same problem no connection but the phone recognize the sim and the number of the phone. I've tryed to return to stock using a factory firmware but I'm not able to fix the problem... (this morning is working fine and my phone never fell down or something like that)
If I open btw the case and try to remove and reinsert correctly the antenna the phone will recognize the signal?