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hey guys, i have the G2 Touch running firmware build 2.73.111.26 CL#69351 on T-Mobile Germany.
today, i got the message that a firmware update is available, that mainly affects the youtube player. it was 3,6 MB large.
i clicked on "download" and afterwards on "install now" and then my phone rebooted. after reboot, first i saw the T-Mobile boot screen, then it booted into recovery mode.
in the beginning, there was a status bar moving (but with no status, just some movement, if you know what i mean) and then the status bar vanished. as it stayed like this without any change for about 10 minutes, i removed the battery and inserted it again, then i booted the phone like always.
but now i don't have the update and can't download it again. is there any way to get that update again?
thanks in advance for your help.
ok, i did a full factory reset to get the update again, that worked very good.
i got the update notification again, and tried installing it again.
download works, after clicking on "install now" the phone reboots and starts in recovery mode.
there is the status bar, and it is working until it is about half filled.
then the icon changes, i suddenly have an explanation mark on the screen, the status bar has vanished.
then nothing happens.
why doesn't it work? what can I do?
try pressing back or menu?
no key works.
for some reason, since the first factory reset, my pc's adb doesn't recognize the phone any more, so i can't see the url of the update. but the update window shows the filename, it is "OTA_Hero_T-Mobile_DE_2.73.111.91-2.73.111.26_R_release5pon5e4vkwhssvb1.zip" if that is helpful for somebody^^
also i called T-Mobile support a few minutes ago, and they said there was no update at all since the 2.73.111.26 that was published in november.
any idea, anybody?
and for the record, the following link works to get the update:
http://liveimage.htc.com/OTA_Hero_T-Mobile_DE_2.73.111.91-2.73.111.26_R_release5pon5e4vkwhssvb1.zip
can anybody help?
Most likely an update to the Youtube player that allows High Quality streams. All the newer builds (3.XXXXXXXX) have this new version, if you can live without, than it's nothing major.
I experienced the same: OTA Update announcement - something about "YouTube Player" blah - after installation, my hero was frozen.
Back & Menu brought me into the maintenance menu: Reboot without upgrade-activation brought back my old hero. No changes done.
Very quick (~1h later) "first level e-mail support" from t-mobile: No OTA-updates possible on G2 Touch (...harhar), pointed me to website with old firmware update.
I asked them to contact second level technical support - as it was definetly an OTA firmware-update and I already have installed the older firmware-update: Answer pending, since yesterday afternoon.
I hope, this was no hacker-intrusion attempt. T-Mobile not being informaed about an OTA firmware-update by whoever, does not really fill me with confidence. Would be a nice little hack, if some illformed hacker found out a way to pretend an firmware update OTA and used the willingness of all hero owners to take even a small step towards Android 2.1 wonderland...
.g.
No, it's really no hacking attempt. The update is on HTC servers, that's why T-Mobile support doesn't know it. Will contact HTC support today.
ok, I just called HTC.
the guy who could hardly speak german but tried very much told me, that they knew of the problem, as I am not the only one with it.
he recommended to perform a full factory reset, then try again.
as I told him that I already had done this several times, he told me I had to send the phone in via T-Mobile, so they can fix this.
considering the fact that this is a very minor update and that I need my phone, I now decided to wait some more weeks till the 2.1 update will (hopefully) arrive.
maybe the 2.1 update will work, if not I still can send it in. also, the update may be available to install via usb from PC, so it might work better.
so it's waiting for 2.1 again
Hi,
In the Netherlands we got this update too. It fixes youtube and enables the phone to get Android 2.1 OTA, which will be available in a week or two.
The original HTC Hero firmware checks for updates every two weeks. Maybe the next trick will be helping you to force download the update (it worked for me to force the update):
Set the device's date a year in the future (for example 15 june 2011). Go back to home screen and probably the update wil appear in your screen.
Let us know if it worked for you..
It worked for me. As soon as I changed the date I received the update.
Thanks for the solution.
Is it just me thats wondering why.. if they are going to release a 2.1 update soon... are they packaging in an update for youtube in this ota?
polakscot said:
Is it just me thats wondering why.. if they are going to release a 2.1 update soon... are they packaging in an update for youtube in this ota?
Click to expand...
Click to collapse
I guess more people where complaining about the broken Youtube player than about the 2.1 update (at least it was more visible for our customers). Having this fixed and declared on the support site makes life easier for customer support...it is stupid I know, but the average user is that dump.
makerber said:
I guess more people where complaining about the broken Youtube player than about the 2.1 update (at least it was more visible for our customers). Having this fixed and declared on the support site makes life easier for customer support...it is stupid I know, but the average user is that dump.
Click to expand...
Click to collapse
I just hope it doesnt mean that this is all we are getting. For a while at least.
polakscot said:
Is it just me thats wondering why.. if they are going to release a 2.1 update soon... are they packaging in an update for youtube in this ota?
Click to expand...
Click to collapse
they are also releasing something wich prepare the ota server and repare it..
sebxd said:
they are also releasing something wich prepare the ota server and repare it..
Click to expand...
Click to collapse
Sure.. but how many months to wait now.. otherwise why update youtube at all?
Rumours are saying that it's coming the 18th and I think that pretty believable because we have got that update today...
And I don't know anything about youtube update ^^ maybe they wanted to give us something instead of an empty update ^^
Yeah, it makes perfect sense.
There was no "System updates ..." item in the phone status, before this update. I don't see why HTC would update the FOTA client if they didn't actually plan on sending us the 2.1 update soon. Probably takes a few days though.
Be patient
Hi,
I did the clock tip and got immediatly the update message. Download and installation went fine. Rebooting took about 10 minutes, so be patient and let the update do its work.
Peter
I just noticed the new update when I opened the Kies in the PC and happily updated in my XP machine hoping that my long pending FW update which I was unable to do can now be done.
But you will not believe, my xp still struggles to detect my device even in this new update, I wonder what kind of update Samsung makes and if you see the version number there is a huge jump between .10071 to .10074 but for what.
Now I am trying to update my Windows 7 machine and let me see if I can succeed atleast there.
i had good device detection in previous version of kies
but in the new version it sucks
also the download said 123mb but went to almost 200mb
in both versions samsung apps store doesnt work, maybe its just for bada os.
UPDATE: yes finally I succeeded with the update from Kies. The upgrade worked fine like a breeze on my Windows 7.
People try the new update, as far as I can see the new update is not available in the samsung websites. When you open your Kies on your PCs it automatically notifies of an update. Goodwork Samsung atlast, Kies works and now I am ready for the froyo release.
sany said:
People try the new update, as far as I can see the new update is not available in the samsung websites. When you open your Kies on your PCs it automatically notifies of an update. Goodwork Samsung atlast, Kies works and now I am ready for the froyo release.
Click to expand...
Click to collapse
I would try, if I could download it some day in the near future. Now I have got 266 MB of 123 MB and sit several hours to watch those little pieces to flow from internet to my hard disk. It is senseless waste to update it for downloading a file at a time. Doesn't Samsung anymore can make an installation package?
Installed the Android SDK and now after the update on KIES, it won't go past 'detecting phone'.
My phone won't connect completely via Kies mode anymore. Oh my.
_
Sent using my Samsung Galaxy S i9000 using the XDA App
Same lost my connection but not sure it was an application installed previously or Kies.
Uninstalled Kies and installed the previous version but still no go same problem.
Has to be something on my Galaxy causing the issue.
I read someone said to format the internal SD and external SD to ensure no files are on it then sync.
That would mean re-installing or backup restore all my applications again.
This is just nuts.
can't find the URL to download this
Some people are sleeping over at Samsung. What a crappy software!!
I hope there will be some good Kies alternatives soon..
Hi All, I've been trying to get this phone working since Monday. I have installed and uninstalled the different versions of KIES a number of times. Still no joy. Once, today, it recognized the connection, but wouldn't sync to outlook, for me to be able to transfer my contact details across. Great phone (I think!), but awful software. I hope there's a 'breakthrough' soon!
Kies works fine if you proceed like this:
Check: Galaxy > Settings > About Phone > USB > Kies (ask for BlaBla will not work)
WakeUp the phone from sleep mode
Plug the bloody thing...
... and wait
... and wait
... and wait
... and wait UNTIL you can see the device in Windowz (about 2 minutes)
Start Kies
e volià
hanzi54 said:
Kies works fine if you proceed like this:
Check: Galaxy > Settings > About Phone > USB > Kies (ask for BlaBla will not work)
WakeUp the phone from sleep mode
Plug the bloody thing...
... and wait
... and wait
... and wait
... and wait UNTIL you can see the device in Windowz (about 2 minutes)
Start Kies
e volià
Click to expand...
Click to collapse
Not necessarily. Kies is one of the WORST applications I EVER USED! Terrible from the word go, NEVER been able to sync from phone to Outlook. Also, Outlook to Phone might happen once in a 100 times you try. Else it will give errors like "value does not fall within expected range". What the hell does that mean, hopefully Samsung knows and better improve the product.
Prankey said:
Not necessarily. Kies is one of the WORST applications I EVER USED!
Click to expand...
Click to collapse
I can't resist asking... have you used Nokia PC Suite or - even better, a lot better - the latest, freshly compiled Ovi Suite?
Tears flood my eyes just thinking about using it once again. And I know I'll have to. Kinda like that nasty job you hate but keep having to shuffle yourself to since you depend on it due to lack of skills, education or any fu"#$ing alternative ideas/options....
Yes. You hate it. But you'll use it again. And again. You all will.
Beowulf_pt said:
I can't resist asking... have you used Nokia PC Suite or - even better, a lot better - the latest, freshly compiled Ovi Suite?
Tears flood my eyes just thinking about using it once again. And I know I'll have to. Kinda like that nasty job you hate but keep having to shuffle yourself to since you depend on it due to lack of skills, education or any fu"#$ing alternative ideas/options....
Yes. You hate it. But you'll use it again. And again. You all will.
Click to expand...
Click to collapse
Nokia PC Suite is/was horrible and slow but at least it connected, can't say the same about KIES... personally I've only had little trouble with it but there's a whole lot of people who haven't been as lucky. Thank god we can use mass memory without starting up KIES
I have encountered the connection issue as well but that was after i installed Launcher Pro. into my i9000. Once i remove it, the connection run smoothly without any problem.
Hope this help.
when i updated kies i couldnt connect either , my phones said it was connected but kies begged to differ.
i uninstalled kies and all reg keys and downloaded the full kies and voila it worked again.
to the above poster get homeswitcher from market and you wont have to uninstall launcher pro , just switch when you want to connect to kies
regards
I think it's software conflict which are causing the issues.
I had a fully working Kies with the exception of the Calendar sync but after several application installations I can now not connect to my computer by USB.
I'm thinking of noting down all my software installations and resetting my phone as well as formating my internal memory. See if Kies comes back up.
Then I will install my software bit by bit testing each time to see which software might be causing the conflict.
chtan said:
I have encountered the connection issue as well but that was after i installed Launcher Pro. into my i9000. Once i remove it, the connection run smoothly without any problem.
Hope this help.
Click to expand...
Click to collapse
I installed home switcher so i can use the default launcher when i need to use kies.
Yesterday i updated kies and it took over 3hrs to download using the update function.
I wish Samsung would learn the magic of OTA.
(and remove all kinds of bloatware like touchwiz)
I wish i still had my old N1.
akselic said:
Nokia PC Suite is/was horrible and slow but at least it connected, can't say the same about KIES... personally I've only had little trouble with it but there's a whole lot of people who haven't been as lucky. Thank god we can use mass memory without starting up KIES
Click to expand...
Click to collapse
Yes mine did connect last week. I'm glad I installed the latest suggested upgrade build with the "Several Stability Enhancements" on the change log. It did connect fine this time.
And after the nicely animated Synch I'm now busy deleting the several randomly-added duplicated entries to both my calendar, notes and contacts on both the device (E72) and Outlook 2007.
That was useful, because it connected. And plus, sorting out all the mess manually will be a great past-time and distraction while I await for Samsung and Broadcom to figure out why gps tracks look like something your 3 year old drew on the living room wallet when you left that CD pen forgotten on the table.
Its been like 2 hours now downloading kies from the update popup while trying to run previous kies. Says its 100% dowloaded but still keeps downloading files like 980mb/123mb and to make it worse i keep having this popup from kies saying "The Internet is not connected. Do you want to check the connection and try again?" theres a Retry button i press in order to continue the download. I have windows 7 x64 and internet speed of 16mb so i dont get it. I thought of going to sleep and let it download all night, but its impossible since i need to press the retry button every minute when i get the pop up.
TheCarl said:
I installed home switcher so i can use the default launcher when i need to use kies.
Yesterday i updated kies and it took over 3hrs to download using the update function.
I wish Samsung would learn the magic of OTA.
(and remove all kinds of bloatware like touchwiz)
I wish i still had my old N1.
Click to expand...
Click to collapse
Thanks for the home switcher suggestion, for whatever reason i don't actually have to switch out of launcher pro when i use KIES.
Also, someone i correspond with here in PMs since we are both English speakers in Korea, hasn't installed KIES because he's on a mac. Yesterday we were talking about Swype and since i had asked him about his fw he brought up that he received an OTA update. I was shocked to say the least, and his firmware is as current as mine, however he didn't get the first three updates that i did through KIES.
Just saw this link on Facebook. Thought I would share here...
http://windowsteamblog.com/windows_...t-windows-phone-update-and-how-to-get-it.aspx
From what I remember about the update scheduling, MS can push updates past carrier certification if the carrier delays until the next update is ready. I would love to see MS use these little micro-updates to game that system. Anything that helps to reduce AT&T's interference in the use of its own network is fine by me.
FL5 said:
From what I remember about the update scheduling, MS can push updates past carrier certification if the carrier delays until the next update is ready. I would love to see MS use these little micro-updates to game that system. Anything that helps to reduce AT&T's interference in the use of its own network is fine by me.
Click to expand...
Click to collapse
That would be pretty tricky, but I would think MS would at least hold off until carriers have shown a pattern of delays.
the only problem is that it isn't really an update. It's an update to help out the future updates. Wtf is microsoft doing? This OS is developing slowly, and their communication is horrible. I feel like I'm going to want a new phone by the time this mythical update shows up (that hopefully corrects all the flaws)
Focus
Everyone with a Focus should read the thread in the Windows Phone Forum very carefully and take a wait and see attitude before updating. Not looking good for the Omnia 7 and starting to look bad for the Focus.
Samsung owners claim Windows Phone 7 update has bricked their devices.
I personally had a Samsung Intrepid v6.5 that after an update, it became a brick. There was NO way for me to go back to the previous version either.
Anyone got the update?
Has anyone got the update yet or a notification of it? I checked my wifes phone and it said no update through the phone or zune. It's completely stock (except the memory) so I'm hoping it won't have any problems.
Edit - Nevermind. I guess it's staged over some time. It also shows her having the firmware that is having so many problems so maybe waiting isn't a bad idea.
Version #
How do you know if you recived the update? I hook up my phone yesterday, and it started synching stuff that has been on my phone for months. The items were never changed since I installed on my phone. I check in the Zune software and it says I'm up to date. Do you get a message that says, "Hey stupid, here's an update"? MS doesn't seem to clear and what is supposed to happen. Do you get a text, or a number in your Marketplace tile, or what?
My firmware version ends in JJ1 for PDA, Phone and CSC.
I got that from dialing *#1234# from the diagnostic app.
I have not seen the notice for the update yet.
Anyone else with a Focus seen the update yet?
Let down in wireless promises
I'm am so let down with Carriers & Manufacturers promising updates! I had the Captivate when it came out, and was happy with the expection of 2.2 Froyo being released. As I was waiting I rooted the phone and ran a developers version of 2.2, which was great. In Jan I decided to swap for the Focus because it was just a simplier phone to use. I noticed on the MS website it even notated an expected release of an update in Jan.
All in all, when you buy a phone I would recommend not giving into the impulse of buying it just because they say updates are coming, especially with Samsung. I do love both phones, but this is just terrible. Seems like technology has gotten to the point that if what you have isn't ready NOW, then it's already old news and updates are just a fantasy.
For gods sake, now there's the new 4G HTC Inspire running Froyo promising Gingerbread.
Actually, the only thing I wish I could do on the Focus was watch youtube videos in high quality using 3G... Hahaha... I guess making ring tones too, but that's it!
wildbilll said:
My firmware version ends in JJ1 for PDA, Phone and CSC.
I got that from dialing *#1234# from the diagnostic app.
I have not seen the notice for the update yet.
Anyone else with a Focus seen the update yet?
Click to expand...
Click to collapse
Mine ends with JJ2. Didn't get the new update. I wonder if I should wait a while before I do though.. Not sure if I want to brick this phone.. yet.
wildbilll said:
My firmware version ends in JJ1 for PDA, Phone and CSC.
I got that from dialing *#1234# from the diagnostic app.
I have not seen the notice for the update yet.
Anyone else with a Focus seen the update yet?
Click to expand...
Click to collapse
Just tried it. I don't see anything saying firmware. The first three all have JJ1. I've been checking plenty of WP sites. I haven't seen anyone on ATT get an update.
AT&T NOT holding back update
I had to speak to the Technical Support area of the AT&T Warranty Center today. All of a sudden, after 2 months, the battery icon at the top of the page ehibited the following symptoms:
. Blinks on and off, sometimes with the "plug" showing on the battery icon even though the phone is not on the charger. Blinks about once every 2 seconds.
. "Beeps" everytime it blinks.
. Screen will not turn off because this icon is blinking.
I was told that Technical Support had a meeting yesterday and that this is a know issue with WP7 by Microsoft and that the upcoming late February/early March update will contain a fix for this issue.
I asked why I had not recived an update notification and whether AT&T was holding up this update. The TS person said absolutely not, especially since this update will contain bug fixes that affect currently released phone models. AT&T is not holding back the update.
This person also told me that the issue is suspected to be caused by a virus that enters the phone when browsing the Internet and that warranty does not cover viruses. Well, that set me off. Their phone, their OS, their browser. I'll address this to be sure.
But, the update is coming, contains fixes, and AT&T is NOT holding it back.
JamesAllen said:
I asked why I had not recived an update notification and whether AT&T was holding up this update. The TS person said absolutely not, especially since this update will contain bug fixes that affect currently released phone models. AT&T is not holding back the update.
This person also told me that the issue is suspected to be caused by a virus that enters the phone when browsing the Internet and that warranty does not cover viruses. Well, that set me off. Their phone, their OS, their browser. I'll address this to be sure.
But, the update is coming, contains fixes, and AT&T is NOT holding it back.
Click to expand...
Click to collapse
lol. Virus entering the phone via web browsing in wp7. Don't fall for that.
Virus
powersquad said:
lol. Virus entering the phone via web browsing in wp7. Don't fall for that.
Click to expand...
Click to collapse
No, not a chance. I already contacted the store manager who I purchased the phone from and he has guaranteed a warranty replacement. I am still going to wait for the update to see if what the ST&T TS person was speaking the truth. If I have to, I'll take the SIM out and put it back in my FUZE running 6.5.x.
I received my updated today ! Window poped up and said there was an update. When I went to check the market place, there were no apps there were ready for up date. One would have to think the small update for the OS was sent out. How does one check ?
Sync through Zune.
Oh ya.... the OS update is not OTA (over the air) like the apps update. I will go sync now.
okay seems the update was pulled after some issues. I was rolled out again this week !
http://news.cnet.com/8301-1035_3-20039227-94.html
Seems there still might be an issue according to the article. I plugged my phone into laptop this morning after receiving another notification yesterday. It seems to be installing now. Fingers are crossed for no issues.
EDIT: OS Version after update reads 7.0.7008.0
The update took about 10 minutes.
I just had to replace my phone with AT&T because of some problems. The replacement came with the original firmware. As soon as I plugged into the PC it found and installed the Feb update and all is well. But it won't pick up NODO or the Samsung update.
I thought it may just be time, but its been a couple of days and no luck.
Anyone know how to make this thing get the updates?
Thanks
I just read an article that Samsung Focus rev 1.4 isn't seeing the update. Not sure why. Apparently, earlier versions (mine's 1.3) are unaffected. Check under the battery and see what revision you have.
The replacement is 1.3, same as my original.
use the windows phone recovery tool that is provided by microsoft. There is directions how to use the update tool on the site. Make sure zune updates are up to date, and make sure you give the recovery tool time to finish...it will look like its stuck but it is still working. after that the nodo update will show up.
Thanks, never heard of it. I'll see if I can find the instructions.
Well, found the tool ran and updated. It took about a minutes and rebooted the phone. Says the update is complete and version is still 7008.
Weird
Now you should be able to update through zune, nodo should show up through zune. Have you updated your zune as well?
AT&T is telling me its a known problem and that I may need to replace it. If that's the case, this would be my 4th Focus.
I'm patient, but 4 devices seems crazy in a few months. Wonder if they'd let me swap to a different device?
Zune says its up to date. I did try updating via Zune, but no go.
i'd insist on a new phone since you've exhausted all venues.
Wonder if they'd sent me an Atrix? That might be worth the trouble. Somehow I doubt it.
Gotta love this. After spending days trying to get this thing to update. I talked with AT&T and Samsung. They tell me that the replacement device they sent me was bad and send me a new one.
Today I get the replacement for my replacement. I plug in my phone to sync one last time before switching and of course it says update found and now its installing NODO.
Well isn't that special.
A friend of mine had problems after a month or so of owning his S2.
The phone would turn itself on when it was meant to be off, would launch the voice app all the time, home button would return the phone to the desktop clock screen.
The device went in for repair with O2 (in the UK). They sent it back saying it needed a software reflash.
Now since having the phone back for a few days th battery life is much much worse than before.
yesterday lasted approx 4 ish hours with normal use (wifi, bluetooth. gps all off... few calls, browsing, downloading a few apps).
Took off charge this morning at 8.30am at 11:30 it was on 64%.
Phone software details etc are:
kernal 2.6.35.7-i9100xwke1-cl181974
build is g bread xwke1
Can anyone shed any light on what could be the problem?
One problem. He has a mac, so is unable to access a PC to do any updates via KIES etc... so any info on ways around this would be good too.
KE1 is old and buggy, he should have something around KF2-KF4 depending what is available for your country.
In sweden over-the-air update started to work a few days ago, maybe it is the same in UK? Then just enter the settings->about menu and update from there.
O2 UK latest firmware just been updated on the Kies server to KF3 v 2.3.3
jje
JJEgan said:
O2 UK latest firmware just been updated on the Kies server to KF3 v 2.3.3
jje
Click to expand...
Click to collapse
Anyway to update it with a mac?
Kies for Mac i think .
jje
JJEgan said:
Kies for Mac i think .
jje
Click to expand...
Click to collapse
doh!
apologies last time i looked i didnt think there was a kies for mac! Thanks
apparently it isnt compatible with the S2
how do you update the kies?
sorry im terrible with these things
think im still on the 1st one as dont recall updating it!