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Hi!
I have a QTek S200 that had it's speaker dead and the power button was stuck. The stuck power button means that no matter when or how I pressed it NOTHING HAPPENED but sometimes randomly (when I was nowhere near the button) an "Are you sure you want to shutdown?" dialog appeared like I had the button pressed.
I sent the phone to service and they changed the speaker and told me that the button requires a motherboard change and it costs somewhere around $500. That was obviously too much money so I told them to send it back like that.
My phone arrived and the power button was working perfectly (so far as I know they did nothing about it) for a few months. Then again the power button died and started behaving the same way (this time there was no problem with the speaker).
I'm using a custom ROM but I also tried with the original I backed up after I got the phone, but seems the problem is not in the software. Anyone has any idea what can cause this and if it's possible to fix it?
vooood said:
Hi!
I have a QTek S200 that had it's speaker dead and the power button was stuck. The stuck power button means that no matter when or how I pressed it NOTHING HAPPENED but sometimes randomly (when I was nowhere near the button) an "Are you sure you want to shutdown?" dialog appeared like I had the button pressed.
I sent the phone to service and they changed the speaker and told me that the button requires a motherboard change and it costs somewhere around $500. That was obviously too much money so I told them to send it back like that.
My phone arrived and the power button was working perfectly (so far as I know they did nothing about it) for a few months. Then again the power button died and started behaving the same way (this time there was no problem with the speaker).
I'm using a custom ROM but I also tried with the original I backed up after I got the phone, but seems the problem is not in the software. Anyone has any idea what can cause this and if it's possible to fix it?
Click to expand...
Click to collapse
It's almost certainly hardware. If you feel like opening up your Prophet, you could check whether the power button is connected correctly...
$500 seems way too much given that it's possible to get a device for less than that!
l3v5y said:
It's almost certainly hardware. If you feel like opening up your Prophet, you could check whether the power button is connected correctly...
$500 seems way too much given that it's possible to get a device for less than that!
Click to expand...
Click to collapse
I did open up my Prophet and the connection is fine.
vooood said:
I did open up my Prophet and the connection is fine.
Click to expand...
Click to collapse
Is the button on the case connected properly? It may be pushing in constantly rather than being where it should be.
l3v5y said:
Is the button on the case connected properly? It may be pushing in constantly rather than being where it should be.
Click to expand...
Click to collapse
both the case connections and motherboard connections seem to be OK..
vooood said:
both the case connections and motherboard connections seem to be OK..
Click to expand...
Click to collapse
I'd guess that it's the switch internals, or the mother board in general...
l3v5y said:
I'd guess that it's the switch internals, or the mother board in general...
Click to expand...
Click to collapse
god damnit. it was such a good phone
vooood said:
god damnit. it was such a good phone
Click to expand...
Click to collapse
If it's the switch, I think you should be able to find a replacement... If it's the mother board, it may be cheaper to get a new device...
l3v5y said:
If it's the switch, I think you should be able to find a replacement... If it's the mother board, it may be cheaper to get a new device...
Click to expand...
Click to collapse
I will get the TouchPro for sure but still this phone could be great to any family member.. my parents are crazy about the games on it and office applications..
vooood said:
I will get the TouchPro for sure but still this phone could be great to any family member.. my parents are crazy about the games on it and office applications..
Click to expand...
Click to collapse
The Touch Pro will be good!
You could possibly try removing the power button connections all together, and see if that rectifies the problem... So you wouldn't be able to turn it off, but there is software to do that!
l3v5y said:
The Touch Pro will be good!
You could possibly try removing the power button connections all together, and see if that rectifies the problem... So you wouldn't be able to turn it off, but there is software to do that!
Click to expand...
Click to collapse
This is a very good idea indeed! I only wonder what about the screen? I can't really remember if you can turn on your screen with the other keys when it's off (I used to open/close my SD card slot to bring the screen to life when I was stuck with the phone)?
You can change the lock settings for keys (so that other keys can wake up the device) in Start->Settings->System (tab) and the "Power" option (I think).
l3v5y said:
You can change the lock settings for keys (so that other keys can wake up the device) in Start->Settings->System (tab) and the "Power" option (I think).
Click to expand...
Click to collapse
Hmm I'll check that out.. I'm on a business trip at the moment but will be home this weekend so I'll let you know what I managed to do. I will also try to take some photos of the stuff I do..
vooood said:
Hmm I'll check that out.. I'm on a business trip at the moment but will be home this weekend so I'll let you know what I managed to do. I will also try to take some photos of the stuff I do..
Click to expand...
Click to collapse
Good luck with that!
one thing i forgot to mention with this was that my batter usage was INSANE when the power button is in "stuck mode".. on idle the phone goes dead in cca 72 hours..
when it first came back with the fixed speaker (and button) the battery issue was gone.. but now the button is stuck again the power issue is back!
vooood said:
one thing i forgot to mention with this was that my batter usage was INSANE when the power button is in "stuck mode".. on idle the phone goes dead in cca 72 hours..
when it first came back with the fixed speaker (and button) the battery issue was gone.. but now the button is stuck again the power issue is back!
Click to expand...
Click to collapse
Maybe it is shorting contstantly and so draining the battery?
l3v5y said:
Maybe it is shorting contstantly and so draining the battery?
Click to expand...
Click to collapse
that is also my idea but nothing can be seen on the motherboard or the housing.. maybe it's the switch itself that is broken and that means i have to unsolder it and see what happens then.. :S
vooood said:
that is also my idea but nothing can be seen on the motherboard or the housing.. maybe it's the switch itself that is broken and that means i have to unsolder it and see what happens then.. :S
Click to expand...
Click to collapse
Umm... I'd guess the hardware itself is screwed if nothing else has an effect...
l3v5y said:
Umm... I'd guess the hardware itself is screwed if nothing else has an effect...
Click to expand...
Click to collapse
I came home, put the battery in (after it was out for a month and a half) and everything works just fine. WTF??
vooood said:
I came home, put the battery in (after it was out for a month and a half) and everything works just fine. WTF??
Click to expand...
Click to collapse
Maybe it misses being on and wants to be nice?
I have no ideas really...
I was trying to drill the back door to make a small opening to the soft reset button. I succeeded, but sadly i drilled a little dipper so I crushed the reset button. However, The phone still works and every thing is good. The real problem is that i can't use the reset button anymore because when I push it, it keeps the phone restarting until I use a needle to pull the button up. Do you have an idea how to fix this? any good repair shop in USA? what parts do I need? what's the estimate repair cost? Thanks
the picture is attached
can u c the picture
can you see the pic?
I'm sorry, but I'm not aware of anyway to fix this apart from sending it back to HTC or to a repair shop (don't know any in USA). However, you realise that there is software for resetting the device like XDAShutdown etc
Fallen Spartan said:
I'm sorry, but I'm not aware of anyway to fix this apart from sending it back to HTC or to a repair shop (don't know any in USA). However, you realise that there is software for resetting the device like XDAShutdown etc
Click to expand...
Click to collapse
Thank you fr the reply.
I already have the soft reset application but you know sometimes the phone hangs up and never respond until the you push the reset button or remove the battery. I contacted HTC U.S and they say it would cost from 110-315 USD. That's too much for a button. Just if i could find the part, i think i can fix it myself. If any one has any idea to find a replacement for the red reset button, please let me know.
Thanks
Aseer essamt said:
I was trying to drill the back door to make a small opening to the soft reset button. I succeeded, but sadly i drilled a little dipper so I crushed the reset button. However, The phone still works and every thing is good. The real problem is that i can't use the reset button anymore because when I push it, it keeps the phone restarting until I use a needle to pull the button up. Do you have an idea how to fix this? any good repair shop in USA? what parts do I need? what's the estimate repair cost? Thanks
the picture is attached
Click to expand...
Click to collapse
I would just leave it how it is and pop the battery out and back in to reset it.
How often does your phone hang anyways? I have had mine for a year and used that button once.
Aseer essamt said:
Thank you fr the reply.
I already have the soft reset application but you know sometimes the phone hangs up and never respond until the you push the reset button or remove the battery. I contacted HTC U.S and they say it would cost from 110-315 USD. That's too much for a button. Just if i could find the part, i think i can fix it myself. If any one has any idea to find a replacement for the red reset button, please let me know.
Thanks
Click to expand...
Click to collapse
without adding insult to injury, the wise thing would of been to mark where the reset button was on the back cover, then take the cover off before drilling through it lol
mancsoulja said:
without adding insult to injury, the wise thing would of been to mark where the reset button was on the back cover, then take the cover off before drilling through it lol
Click to expand...
Click to collapse
Oh, hindsight is a wonderful thing!!! But no point dwelling on what could have been
Thank your lucky stars you stopped at the reset button and didn't go all the way through your phone. What were you thinking?
Fallen Spartan said:
Oh, hindsight is a wonderful thing!!! But no point dwelling on what could have been
Click to expand...
Click to collapse
Spartan you gotta admit tho in terms of design, the volume keys being connected to the case and the reset button being hidden behind the case, the HD is on of the worst designed HTC devices ive had, sometimes ive spent 5 mins trying to get into bootloader or hard reset using my finger nails to try n hold the volume keys down while trying to push the reset button with the stylus in my mouth lmao
mancsoulja said:
Spartan you gotta admit tho in terms of design, the volume keys being connected to the case and the reset button being hidden behind the case, the HD is on of the worst designed HTC devices ive had, sometimes ive spent 5 mins trying to get into bootloader or hard reset using my finger nails to try n hold the volume keys down while trying to push the reset button with the stylus in my mouth lmao
Click to expand...
Click to collapse
100% agree with you.....funny thing is HTC mustn't actually use their own devices for everyday use or they would have known this as well and changed their design on the HD2 which is unfortunately designed exactly the same as the HD
The HTC guys probably don't put a new rom on their devices every 2 minutes ^^
mancsoulja said:
without adding insult to injury, the wise thing would of been to mark where the reset button was on the back cover, then take the cover off before drilling through it lol
Click to expand...
Click to collapse
You'r right. I was using a manual little drill. I marked a gel case and start drilling the case. I thought would stop once I mark the back cover, but it was too thin that I didn't notice that I have gone through the back cover until the device restarted. Maybe, had not the device restarted I would not have stopped until I reached the other way>>>>>>>>>>> LOOOL
Thank you all guys for the replies.
It appears that you expanded the rubber button when you drilled into it. I would use small tweezers and pull it up a little and see if you can grab any small bits of rubber on the sides that might get caught in the hole when you push it down. It should be an easy fix. GL and Hindsight is a bit*h
Hey my lovely XDA-ers, I'm really hoping for some magic here...
Yesterday my HD2 digitizer just stopped working... the Touchscreen will not respond to any inputs. It was bitterly cold outside so I was half hoping that an overnight stay in a warm room would help, but no avail...
The thing is, on one in every 5 restarts, I get a small amount of life from it. One one in 15 restarts, I get full use. So there's still life in there.
I could understand if it broke because I dropped the phone/squashed it, but at the time I was just playing Robo Defence, completely normal use, when all of a sudden it stopped responding.
I've uploaded a video, which shows how, occasionally, the bottom fifth of the screen works. However, as shown, when I'm using the top half of the screen, the digitizer appears to be receiving input from the bottom of the screen, as though I'm trying to perform a multi-touch action. For this reason I'm hoping there still be some way to rescue the phone without an expensive repair job. I bought it in March from XDA Marketplace, and it's served me faithfully since, but because of that I do not think I have the manufacturer's guarentee, or insurance
I've hard-reset, I've reflashed my ROM, I've tried in both WM and Android (my usual OS at the moment), I've reflashed over WM ROMs, and the problem stays the same... (also read all related threads!)
Sorry for inverted nature of vid!
So does anyone have any suggestions to try? Otherwise I might go through a £130 repair service on htcrepairs.co.uk - they do not show up on a forum search so I was wondering if anyone had used their service before?
Thanks all, appreciate any ideas.
Edd
Very odd indeed. I don't have a solution for your problem, but a suggestion. It is a long shot, but might help.
Whenever i had similar problems with my Wizard (i know, kind of old but one of the best older devices every made by HTC), i opened it and cleaned it from the inside and checked all the connections of keyboard, touchscreen, etc. to the mainboard. Sometimes it helped...
In the end, if you buy the replacement kit, you anyway have to open the HD2, so why not try this in prior to buying the kit...
A lot of people seem to have this problem. There's a lot of information on it here. Do a search. But the short answer is its a hardware problem. If your phone is still under warranty send it back. I think HTC will fix it for free if It's less than a year old. But try your carrier first.
Sent from my HTC HD2 using XDA App
BAD NEWS...
i had EXACTLY this happen to me. eventually it totally stopped responding. Only option is to replace the digitizer.
GOOD NEWS..
After a month of searching, I found a really good guy to do it. www.iexpertstudio.com . The owner is VINCE. you can email him on his site. He charged $110 including mailing it back to me. He replaced the LCD and digitizer and sent it back. All works perfectly now.
I see you are in the UK so dont know if it makes sense to send it to the US. Alternative is to go on ebay and buy the screen/digitizer and replace it yourself.
(BTW normally i would have chucked the device, but even after 1 year I still dont think there is as versatile a device as the HD2. Had the DHD been 3G useable in the US I would have bought one.)
Thanks for the feedback guys, I've been doing some investigation my end (and you're right, there are similar threads on here, but none which had a "half-screen working" problem.)
I've narrowed the culprit down to my "Back" button. It's somehow exerting pressure on the screen, leading to either a non-responsive digitizer or an input at the bottom of the screen.
I might add this to an entry in the "ANDROID KILLS YOUR BUTTONS" thread
My choice is to live manually with it, or get the company mentioned in the first post to give it a good clean, but whether it's worth £80 just yet is a question for me.
Anyway, thanks for your input, guess this thread will close, but to any readers in future, if your screen seems to die, see if it's pressure on the screen caused by the buttons!
I can totally support your reasoning.
I haven't had any problems whatsoever with the touchscreen in almost a year of honoured career of this phone, while this morning I was trying to unlock it with no success (nothing special happened, I even used it 10 minutes this morning already). At first I thought it was the usual "sleepy" behaviour of the screen right after waking up, butafter sliding down the hdmini style unlocker at least 10 times with no effect I really started freaking out :O
I have longpress endkey set on instant reboot, and after that it seemed working... just not for too long.
To cut to the chase, what in my opinion supports your idea of hardware buttons interfering is:
sometimes, as I have LMT installed, with the tap&hold option enabled, swiping with just one finger triggered double swype instead (as if the screen detected a second, firm press on the screen elsewhere even if I sure as heck was swyping with one finger)
using mymobiler didn't work as well; if it was a hardware touchscreen problem, mymobiler should work, as it simulates touches, so it will just do its job even if the touchscreen is totally dead... while, IF the hardware touchscreen detected a firm press somewhere, mymobiler wasn't able to actively simulate another press
repeatedly pressing on the end key (which seems to be the culprit in my case) apparently solves the problem, as I can use the touchscreen again; also, a prolonged cycle of hibernating with end key, waking with end key, swyping down the hdmini lock (repeat at libitum) seemed to work, as if I dislodged something by activating the button so often
What I don't understand anyway is: HOW can a button pressing on the digitizer be exerting a touch action? If this was a resistive screen, I'd understand, but it's capacitive, and not even capacitive pens are so good as fingers in activating the touch. The buttons are just plastic with a metal contact underneath, and this metal contact shoudl by no means be anywhere near the digitizer.
Bah.
I know I have 2 years warranty on this device, but being far from my phone during the warranty processing gives me the creeps, so I'll just go on using it and pray this to be the defaillance of one sunday morning not to be seen again... after several soft resets (and fantasizing about a new rom flash, which I need anyway for other reasons) the problem seems to have settled by delicately bashing on the end key. The unlock slider is responsive after every wake up now... FOR now.
Praying...
My screen also died. So the only thing I have to do is press on the end key for a couple of times to make it work again?
lol, that's ONE possibility.
Just saying, in my case it worked, and still does since it happened once more this evening, so it's definitely got something to do with the hardware keys messing around (and hopefully dislodging themself for good, or I'll have to send it back for servicing), anyway in your case it could also be a dead digitizer, so no go
let's put all this about touch screen in 1 sticky thread pls.
I've been living for the problem for about three weeks now. It's never got worse, but never got better. It's a livable situation so for the moment I'll deal with it. I might check with HT about warranty, but it's not yet bothersom enough to make me want to flash back to stock, send it off etc. etc.
smeddy said:
I've been living for the problem for about three weeks now. It's never got worse, but never got better. It's a livable situation so for the moment I'll deal with it. I might check with HT about warranty, but it's not yet bothersom enough to make me want to flash back to stock, send it off etc. etc.
Click to expand...
Click to collapse
ditto.
Actually, I don't like having paid good money for a defective phone, but being without HD2 for up to a couple of weeks to one month (maybe? have no idea how fast HTC servicing is) is troublesome. I may buy for a deal a blue angel as a spare, yet, no GPS...
The most problematic event is if you get the "stuck" screen during a call.
In my case, it's the end key that messes it up; if the screen's dead, pressing twice the end key, firmly enough (once for screen off, then again for screen back on) wakes up the screen, and apparently, during a ringing incoming call, you can press the hardware end key without rejecting it, so it's a viable option (not taking into consideration the fact that trying to wake up the screen takes time, and the caller may give up after a while if you're not fast enough).
But if for any reason the screen gets stuck while the call is connected, I am stuck too, as to wake it up I should press the end key thus hanging on the other party.
Sad story.
EDIT: forget what I wrote, pressing end key while phone is ringing WILL reject the call. I tried it before during a real incoming call and apparently it didn't do it, but now it just did.
I also have a HD with a dead screen....
Only thing here is I have sent it back twice already to TelSuck here in Australia only to have it returned after the tech has wiped it over and reflashed it for me... What helpful little imps they are!
Code:
http://www.youtube.com/v/T6ssqmpRIB0
Its drivin me nuts sending it away for 3 weeks at a time to have someone with just enough grey matter to be able to wield a screwdriver tell me nothing is wrong.
Happy to try any suggestions!
@insinr8
this thread is just for half-dead screens where the screen sometimes actually works. Unless you can resurrect it by firmly pressing on the hardware keys, but if it's dead on a regular basis, then it's not our same problem I'm afraid :-(
@OP
while having an "attack", did you try plugging out the microsd to see if it magically solved the problem?
I mean, if it did, it would still be a hardware problem related to the microsd slot, since there is no point for a faulty microsd to mess up the touchscreen, and let it work from time to time
ephestione said:
@insinr8
this thread is just for half-dead screens where the screen sometimes actually works. Unless you can resurrect it by firmly pressing on the hardware keys, but if it's dead on a regular basis, then it's not our same problem I'm afraid :-(
@OP
while having an "attack", did you try plugging out the microsd to see if it magically solved the problem?
I mean, if it did, it would still be a hardware problem related to the microsd slot, since there is no point for a faulty microsd to mess up the touchscreen, and let it work from time to time
Click to expand...
Click to collapse
I will try that - it seems to happen more frequently when plugged in and charging, and now more buttons seem to be the cause/fix (e.g. now the home-button, or when I am on home-screens the phone will swipe "left", whereas before it would swipe "right". I'll keep playing.
I may check out HTC as I reckon my warranty, if I have one, will run out soon... Will still wait til after Xmas as I need my toy for the boring bits of Xmas!
I'm having same trouble now whit my phone except problems started mouth ago. After some period I again power up my phone and suddenly everything worked perfectly. Unfortunately this last only for two days and then exactly same problems happened, partially function screen.
As far as I know only good solution is replacing digitizer... I already ordered one for me.
exactly the same problem for me.. I sent it back with warranty yesterday
smeddy said:
I may check out HTC as I reckon my warranty, if I have one, will run out soon... Will still wait til after Xmas as I need my toy for the boring bits of Xmas!
Click to expand...
Click to collapse
Ditto.
Actually, my warranty lasts two years, which means until 2012, anyway I cannot stand risking to lose calls because the screen dies on me in the wrong moment, and the only way to wake it up is pressing the endkey (which by the way is the only "cure", and apparently never the cause).
I will be uploading a video on youtube regarding this, also to show it to the guys at the HTC support who will be asking me to hard reset and reflash until annoyed to death (as if that will solve anything)
Bump
This is the video that I just uploaded to youtube:
http://www.youtube.com/watch?v=C3-PNYwpYeI
EDIT: One day after, the problem has become way more frequent, 1 out of three times I wake up the phone, diugitizer is dead and I need the " on the end key to make it work
Uploaded another video on youtube with problem showing on vanilla lockscreen so HTC support doesn't try and tell me it's CHT lockscreen's fault
Last bump.
Screen has ben promoted from "hardware key problem" to "permanent death".
Now I can use the phone with mymobiler, but I can't anymore with touch, I seem to not be able even to wake it up even by pressing on end key
Re-flashing last official rom upgrade now to see if anything changes... yeah,sure
Ouch - good luck, hope mine doesn't go that way...
There is a dangerous in our phone and its caused by us and we have to be aware of that.
As many of us keep playing with our phone an ulocking them , modifying etc for some reason and most time to get out from bootloader we take out our batteries.
What i saw and thought i brick my phone is to destroy battery pins from in /out the battery.
I keep having random rebbots from that cause.
So be carefull with that pins and when you plug or unplug your battery always keep in mind of this as it will be maybe a reason not to find a reason why your phone doing those tricks......
Just plug or unplug your battery carefull...
Thats a fair point.....
You could always just use the reset button though
i bent mine about 10 months ago, bent them back and never had any issues
yeah one of my pins is bent right now every few days my phone does a random reset cuz of it
Yeah, ran into this issue a few months ago, with my daughter's phone. She was just yanking it out and putting it back in like nothing. Thought hers was bricked until I fixed the pins too. But good post to warn others ahead of time, because it can continue to give your phone problems.
I dropped my HD2 a couple of months ago - back cover and battery went flying.. Couple of scratches but nothing major, or so it looked like.
Then I had some major problems with it not switching on, I thought I was in serious trouble.. But a look at the battery pins confirmed the problem was they were bent out of shape and just not lining up (would have happened when the battery flew out with force). Nothing the end of a pen or a small screwdriver couldn't fix!
I pull out and put my battery in almost every day and ive never had a problem.
...Then again im not a retard.
TheATHEiST said:
I pull out and put my battery in almost every day and ive never had a problem.
...Then again im not a retard.
Click to expand...
Click to collapse
Why don't you post that comment to those who complain about their broken hardware buttons ?
Edit ::
I mean when they are using Android
sotmax said:
There is a dangerous in our phone and its caused by us and we have to be aware of that.
As many of us keep playing with our phone an ulocking them , modifying etc for some reason and most time to get out from bootloader we take out our batteries.
What i saw and thought i brick my phone is to destroy battery pins from in /out the battery.
I keep having random rebbots from that cause.
So be carefull with that pins and when you plug or unplug your battery always keep in mind of this as it will be maybe a reason not to find a reason why your phone doing those tricks......
Just plug or unplug your battery carefull...
Click to expand...
Click to collapse
Thanks for starting this thread sotmax. This is a problem that needs to be adressed in my mind. Now I do not know proof positivly that it is a deferents between pulling the battery or pressing the reset button. But I notice very early on when I first got and started using my HD2 that my HD2 would often hang/freeze on boot up at the Orange Windows splash screen. where as when I used the reset button my HD2 very very rarely would hang/freeze on the orange Windows splash screen. Matter of fact ever seens I have recieved my replacement HD2 I have made it a point not to pull the battery out unless the my HD2 is turned off. I have also made it a point to only use the reset button whenever the need for it comes up, andmy replacement HD2 has not hung/frooze on boot up what so ever. I know you have to pull the back cover off anyway to reset or pull the battery, and that it is just a kittle more of a hasle to have to find something to use to press thelittle reset button. I just feel more comfertable using the reset button, I mean the designers of the HD2 oviously forsaw a need for the button and included one with the HD2. So in my mind maybe it would be better for users of HD2s to use the reset button and not pull the battery whenever they experience freezing or any other issue that requires restarting the phone and you can not do so via the external power/end button. like I said I don't know if it is a difference between using the reset button or pulling the batter as far as ghetto software or hardware goes. But my exsperience tells me it might be. Anyone else that reads this and can tell if there is a actual difference between them please post here and inform me and others about this. Plus using the reset button will negate you from having to worry about bending your battery pins.
kawazaki said:
Why don't you post that comment to those who complain about their broken hardware buttons ?
Edit ::
I mean when they are using Android
Click to expand...
Click to collapse
What do you mean? That people's hardware keys don't break? Just because it hasn't happened to you doesn't mean it doesn't happen. Android requires you to use your hardware keys more, so they wear out quicker... it's a common problem. Why do you think most recent android and wp7 phones use capacitive buttons? Because the buttons are used a lot more than they were used for winmo.
I have always been very careful with my phone and never pushed buttons hard or did anything that would harm them quicker, but my home and back button are both beginning to deteriorate. They still work most of the time, but you can feel they don't have the same resistance to them and they aren't always responsive anymore. My phone is in perfect condition except for that.
So what's your issue with people who are having problems with their hardkeys?
This is a good thing to remember!
zarathustrax said:
What do you mean? That people's hardware keys don't break? Just because it hasn't happened to you doesn't mean it doesn't happen. Android requires you to use your hardware keys more, so they wear out quicker... it's a common problem. Why do you think most recent android and wp7 phones use capacitive buttons? Because the buttons are used a lot more than they were used for winmo.
I have always been very careful with my phone and never pushed buttons hard or did anything that would harm them quicker, but my home and back button are both beginning to deteriorate. They still work most of the time, but you can feel they don't have the same resistance to them and they aren't always responsive anymore. My phone is in perfect condition except for that.
So what's your issue with people who are having problems with their hardkeys?
Click to expand...
Click to collapse
You broke your buttons so you're posting this ? I've said before and I'll say it again, Buttons were made to be pressed (don't say it's WinMo, they remain "Buttons" ). They won't make something that would break . Also the warranty does not cover improper usage, try to send it to them and await their response. I doubt you treated your buttons well, I had my HD2 for almost a year and the buttons are still in good shape . It's your fault that you don't know how to correctly use/press the buttons
My HW buttons "WILL" not break unless in an accident
Lets keep it civil please guys ...........
I chuckle every time I read these threads from kids who have broken their phones and then complain that its a fult of the phone not them
Ive had many many phones over the past 15 years and not once have I EVER had a button/pin or any other sort of problem like that unless it was a manufacture fault.
Buttons are meant to be pushed!
Battery pins do not break unless YOU break them. Ive had my HD2 for a year and have constantly removed/replaced battery and have only ever used teh reset button once.
Hello,
I wonder if someone else had similliar issues as me.
1) My power button got broken few days back. (Probably in the pocket - dunno how) I can press it, but it feels like it is still pressed. Dunno how to explain.. I just can't feel the "click" like on the other buttons and I have to press it quite hard, so it is annoying. It also does not respond correctly, sometimes I have to press on one side, sometimes in another.
Do you have any idea how to fix it? Or the only solution is to send it for warranty repair (I'm trying to keep away from it, since I will have to send it via post & it will take long & I don't have any good backup cell phone). And I dunno if they will approve this for warranty repair, since they can say "it was mechanically damaged" or "it is working - you can use it for pwr on and off" ...
tl;dr: my power button works, but very badly - I can't feel the "click" and I have to press really hard
2) I'm getting soft & sometimes hard reboots. It is VERY annoying (I think I don't have to explain why). Usually it soft/hard reboots when in pocket (and when I'm going on the stairs). It sounds weird, but when I try to repeat it by pressing on various points on the phone - it just does not reboot... So I dunno what it is causing - the only thing I know is, that it is usually when in pocket. Sometimes it just hard reboots when just placed on the desk... But that's occasional, so not a big deal. I've already tried to change ROM (from MIUI to Argen2Stone 3.0, but it did not helped), I've also tried to change VSEL, but it also did not helped
(can you recommend me any particular VSEL, which should really work safely?)
Any idea how to fix it or how to detect what is causing it? Anybody experienced this issue(s) too?
Thanks for any ideas or response.
Sorry for my english - I hope it is clear
Both problems may be caused by hardware, like internal board unaligned with phone chassis, damaged internal button, soldering problems, ... internal button may be almost pressed all the time, causing bounce clicks, shorts, and the difficulty to press, if the external button is not over the right place to press the internal button.
Do not forget to do a backup before you send to assistance.
Thank you for your response (unfortunately not positive for me).
However I don't know how to reproduce the soft/hard reset issue (I can't tell them: "Hey, it's rebooting in my pocket.. just carry it in it and you'll see yourself" :/), so it looks, that I will have to wait, till the power button will broke totally (so I will have a good and "reproducable" reason/issue) :/ I just hope, that they will accept it without any problem, I'm quite afraid, that they will deny it with some sh-- reason, like: "It is mechanical damage, we will not repair it for you" :|
Anyway, I'm accepting any other ideas and recommendations (till the power button will be totally unusable and I will have to send it for warranty repaid immediately).
-- Just one thing came to my mind - maybe I should now remove custom ROM, because I could not restore stock ROM in case, the button will totally broke. (and they will not accept M2 with custom ROM for sure)
Anonymous_ said:
(and they will not accept M2 with custom ROM for sure)
Click to expand...
Click to collapse
Here in my city they accepted.