sync - HD2 Android Q&A, Help & Troubleshooting and Genera

Htc sync is not working, could it be my computer?? Is there other ways to connect it to the pc.
And thanks for all the work you do, it is fascinating to follow it.

Not your comp. Doesn't work on mine either. Work in progress I guess.

install drop box so you can transfer things from your computer to your phone.
https://www.dropbox.com/
make a free 2gigs account. 2gigs goes a long way!

Related

Activesync only allows one computer at a time...

I have AS 4.1 on both my work laptop and my home laptop. I'm running a more-or-less stock 8125 on AT&T, no cooked ROMs, no unlocked anything (haven't even opened the extended ROM).
If I delete all sync profiles, and sync with one PC, then the other, all is well, but when I go back from PC 2 to PC 1, activesync acts like it's never seen me before and demands that I uninstall one of my profiles before it'll let me sync. It doesn't matter in what order I do this, and I've used the same USB port on each computer every time.
I'm really at wit's end here. I don't want to have to sync as a guest on my own computer!
Sure would love some advice on this one...
Won't bump again though...

Touch HD and a macbook?

Does the software that comes with the phone ( on i cdrom or dvd) work on OS X or is it windows only.
thanks
theFloo said:
Does the software that comes with the phone ( on i cdrom or dvd) work on OS X or is it windows only.
thanks
Click to expand...
Click to collapse
No it won't run on OS X. I use a Macbook with mine using Missing Sync which works very well for getting your contacts and calendars on the device. Everything else I put on manually or if desperate run VMWare windows emulation and activesync.
Missing Sync is here http://www.markspace.com/.
Hope that helps.
And if there is an .exe file you can run windows on your mac just to run those files (if you cant find the cab).
The best way to sync your HD with Mac is using exchange. You can goto mail2web to get a free account there and follow the instructions there to setup your Active Sync. I am now auto sync with Entourage all the time and it is free
I use syncmate. Works great for me http://mac.eltima.com/sync-mac.html
Says you only get a 30 day free trial on that site (mail2web) for hook up. $14.95 a month, or did i miss something (i hope)
Guys what do you do with .exe files? How do you install them?
Go back to the site and get a cab, or google for one, when you (someone on Windows) installs the program the cab can be copied and kept. Some kind souls post these where Google can find them.
Kangburra said:
Go back to the site and get a cab, or google for one, when you (someone on Windows) installs the program the cab can be copied and kept. Some kind souls post these where Google can find them.
Click to expand...
Click to collapse
I can see your point!
i have a question....am considering a Macbook Pro, deal breaker would be if Internet Sharing on Touch HD didn't work on the Macbook, i want Macbook for travel and need THD to provide the internet access
so, does it work?
You can set up a portion of your mac to run windows.
you mean dual boot or what? and that's a no on OSX Internet Sharing?
damn
I haven't tried this myself as I haven't needed to run windows but you can try this, its free...
http://www.makeuseof.com/tag/virtualbox-running-windows-on-a-mac-for-free-sort-of/
that looks like a messy work around for a very basic thing :/ i'll rather go with Vaio SR then and avoid having to install guest OS just to get online :/
but if someone could tell me what happens when they plug in Touch HD into a Macbook and press Internet Sharing Connect it would be kinda helpful
suisen said:
that looks like a messy work around for a very basic thing :/ i'll rather go with Vaio SR then and avoid having to install guest OS just to get online :/
but if someone could tell me what happens when they plug in Touch HD into a Macbook and press Internet Sharing Connect it would be kinda helpful
Click to expand...
Click to collapse
I don't think it should be a problem at all as long as you set up on the Macbook and HD. I can't try it because I don't use dial up any more. These are the set up dialogues you get when you select Internet Sharing after plugging in USB to the Macbook.
same as on pc, next step is to press that connect at the bottom and laptop should connect to net via TouchHD....it's not dial-up, it's using your 3G data package for net on laptop
on pc i plug it in, get that dialog, press connect and it says "checking usb connection" and then "connected", laptop network icon says "Network: Internet Access" :/
Turb0wned said:
You can set up a portion of your mac to run windows.
Click to expand...
Click to collapse
That's exactly what I do: I have a MacBook Pro with Boot Camp and in the second partition I installed WIndows XP just to do what I can't with OS X.
suisen said:
same as on pc, next step is to press that connect at the bottom and laptop should connect to net via TouchHD....it's not dial-up, it's using your 3G data package for net on laptop
on pc i plug it in, get that dialog, press connect and it says "checking usb connection" and then "connected", laptop network icon says "Network: Internet Access" :/
Click to expand...
Click to collapse
Ok yes sorry I don't have a sim card in Blackstone. This is what I got using Diamond 2. I couldn't find the settings on the Mac to connect though. It is time consuming at the moment so will look at it later. I am sure it will work.
Yes it does work and have made connection. You must use Bluetooth and connect to the device from computer first then connect to Internet Sharing. Finding the settings and connecting is a bit fiddly on the computer but it does definitely work. USB does not seem to work at all. Let me know if you need anything else.
no, that was all i needed to know, thanks if BT connection works, it'll do, and it gives me hope i'll be able to convince it to use usb as well
Macbook is supposed to be my second/travel toy, so net access is the only HTC related thing i need....i'm sure i could flash from it if i wanted to, and i don't use WMDC or Activesync anyway so i won't miss that, MS MyPhone is net based and practical :/

connected my phone to my computer thru wireless, how do i transfer files?

ok i have set everything up and my phone and laptop connect to each other fine, but i can't figure out how to transfer files to and from the pc to the phone and from the phone to the pc lol.
i want to get some photos off my phone and put on my laptop and vice versa.
please dont say "get bluetooth" or "use the USB cable" if you can't offer a solution to THIS problem please dont bother even saying anything.
sick of looking around the internet at the sheer amount of people who would rather offer up a solution of "buying a bluetooth dongle" instead of just helping someone figure out a problem.
but anyway mini rant over, any help would be greatly apprecaited.
if it helps any im using miris latest ROM.
I use Total Commander. Works great and free.
you can easily browse network shares with internet explorer. once you are on the same wlan as the computer you want to transfer files to. just open IE and type file://\\whatever your computers name is\ into the address bar and it will show you the shared folders on that computer.
Try reading this and this

Can't connect to PC

Hello
When I connect my hd2 to the pc throught the USB cable, the message on hd2 shows up to click sync but my computer can't see the hd2.
I went to device manager but it doesn't show up.
it worked 2 day ago, I even tryed at another PC.
I can recharge the phone from my computer...
deadmau said:
Hello
When I connect my hd2 to the pc throught the USB cable, the message on hd2 shows up to click sync but my computer can't see the hd2.
I went to device manager but it doesn't show up.
it worked 2 day ago, I even tryed at another PC.
I can recharge the phone from my computer...
Click to expand...
Click to collapse
Firstly, what operating system are you using on your PC?
Secondly, have you tried deleting the sync partnership on both your phone and the PC and recreating it?
Thirdly, try and connect your phone directly to the USB root hub on your PC and not via a hub.
The fact that the HD2 is identifying the physical connection suggest the problem may lie at the PC end. Recreating the sync partnership is probably all that's needed.
Hello
If you are using Vista or Win7 you need to download Microsoft Mobile Device Manager to get a successful connection. Once you download this and install all will be good.
There is an option (can´t remember where) where you can disable fast link for ActiveSync.
This fast option has created me a lot of problem.
i'm using win7, i reinstalled the mobile device.
If i disable enable faster data sync then I can sync the phone with the computer but if I enable faster data sync then the 3G band auto enables...
I have just in the last weekend somehow lost the ability to connect to any computer. I have an activesync connection with work and a connection via hsdpa to the server too, and then one via wmdc on my vista home computer.
All has been going swimmingly until the weekend when I noticed that it had stopped synching new appointments.
The computers (both) now no longer even detect the phone, although it does charge via the usb cables.
The settings are still set to sync on the phone (as opposed to say disk drive).
I've tried a bunch of things, and now annoyingly, have hard reset the phone, but no joy!! Now I have the joy of setting everything back up again... But still no synchronising with the computer.
Any thoughts would be greatly appreciated.
bcorgan said:
I have just in the last weekend somehow lost the ability to connect to any computer. I have an activesync connection with work and a connection via hsdpa to the server too, and then one via wmdc on my vista home computer.
All has been going swimmingly until the weekend when I noticed that it had stopped synching new appointments.
The computers (both) now no longer even detect the phone, although it does charge via the usb cables.
The settings are still set to sync on the phone (as opposed to say disk drive).
I've tried a bunch of things, and now annoyingly, have hard reset the phone, but no joy!! Now I have the joy of setting everything back up again... But still no synchronising with the computer.
Any thoughts would be greatly appreciated.
Click to expand...
Click to collapse
Did you reboot the PC? I occassionaly have problems with activesync stopping working suddenly. It doesn't really like being unplugged sometimes and get's a bit ansy about it. I've found that sometimes a soft reset of the phone does it, but sometimes I need to reboot the PC.
I hope you did try rebooting the PC before you did a hard reset. At least you wouldn't have wasted your time with having to set up your phone again!
Yes did indeed! Restarted both. But the fact that it's affecting 2 computers suggests to me that it's something wrong with the phone, and not computers themselves.
HTC haven't been any help as yet - just haven't responded to my requests.
bcorgan said:
Yes did indeed! Restarted both. But the fact that it's affecting 2 computers suggests to me that it's something wrong with the phone, and not computers themselves.
HTC haven't been any help as yet - just haven't responded to my requests.
Click to expand...
Click to collapse
The fact that it still doesn't work after a hard reset leaves me at a loss!
You're telling me!
Before anyone asks also, I've tried different cables and different usb ports on both computers too.
Any other thoughts out there? I'm starting to think now it's something inside the phone - i.e. the usb port?
Fixed for me!
After having sent off the phone to HTC, it was repaired in 8 days and that was sending it to and from Sweden to the UK!
Turns out the usb connector in the phone itself was not working. 10/10 for HTC repair service!
If you use the XPP OS.
You must select ‘To enable faster data synchronization’ (i dont konw how to translated that, sorry my English.) under the ActiveSyuc.
If you use the Vista OS.
You dont select this option otherwise you cannt connect you phone to computer.
me too,..i can't connect with my pc... my computer show me found new hardware & need 2 install driver,...tell me what kind of driver need...? thank!!!
me too,..i can't connect with my pc... my computer show me found new hardware & need 2 install driver,...tell me what kind of driver need...? thank!!!
Click to expand...
Click to collapse
Microsoft Corporation - Other hardware - PocketPC USB Sync
Download size: 11.1 MB
You may need to restart your computer for this update to take effect.
Update type: Recommended
Microsoft Corporation Other hardware software update released in May, 2007
At present, I'm confering with Microsoft about the issue I'm having with my Vista laptop. It finds the correct driver with windows update, but the driver fails to install even with a clean boot.... they're working on it...
deadmau said:
Hello
When I connect my hd2 to the pc throught the USB cable, the message on hd2 shows up to click sync but my computer can't see the hd2.
I went to device manager but it doesn't show up.
it worked 2 day ago, I even tryed at another PC.
I can recharge the phone from my computer...
Click to expand...
Click to collapse
I had the same problem and 'solved' it by trying every other USB port, and (of course) the last one did it correctly.
bcorgan said:
You're telling me!
Before anyone asks also, I've tried different cables and different usb ports on both computers too.
Click to expand...
Click to collapse
To make Active Sync work
Turn off Setup\other\USB to PC\ActiveSync Enable Faster Data Synchronization
The all will be ok
SOLVED!! Joy, joy, happiness glow... . I removed AVG 9.0, restarted, reinstalled WMDC and the driver (all of which installed automatically when I plugged my HD2 in to the USB port), and reinstalled AVG 9.0 and… Voila, MAGIC! I had AVG configuered correctly to allow WMDC to make connections and pass through the antivirus, but I still had to uninstall it to get the driver to install. Sometimes antiviruses are stubborn!
hi i had the same problem try this go to settings on your phone all settings connections usb to pc and uncheck the fast sync box if that dont work theirs an option that is somewhere on your pc where you can choose the pc to search for an update driver for that device
marquez2010 said:
hi i had the same problem try this go to settings on your phone all settings connections usb to pc and uncheck the fast sync box if that dont work theirs an option that is somewhere on your pc where you can choose the pc to search for an update driver for that device
Click to expand...
Click to collapse
I tried BOTH of those options prior to uninstalling AVG and no joy. Bytheway, I've switched to Microsoft Security Essentials and still have to uninstall MSE everytime I flash my HD2! UGH!

HELP - cannot sync to windows 7 starter

Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks
windows mobile device centre does the same as activesync. it is the new name for activesync used on win 7.
i use the starter edition also on my netbook and cannot get mobile devicecentre installed for some weird reason. probably a problem on my netbook
started using ms myphone for the things i used mobiledevice centre for.
There must be way to connect the phone to a Windows 7 starter netbook.
I plan on doing a hard reset and want to preserve all my bookmarks, and also want to flash a ROM , I'm sure ill need to sync my phone to a computer for that?
The phone keeps telling me to install activesync on my pc even though I have to use wmdc.
When I reinstall wmdc on the netbook I keep getting an error and it won't install properly.
It says device manager not installed, or something like that .
It's a bloody mystery!
for flashing a rom you do not need activesync or mobile device centre. I flash my phone from my laptop without. just put the phone in bootloader and you can flash a rom as normal using the custom ruu. alternatively you can flash from memory card.
think ms myphone can backup that also but you have to check to make sure.
on my sig there is a flashing guide, in it there is a download for win 7 windows mobile device center run it and you should be good to go
this has been discussed so often, if you had taken the time to search there would be no need for that thread!
It so easy, just use windows update to download the driver and windows mobile center and that's it. If it doesn't work you are doing it wrong because it works for everybody else that way!
pabloh999 said:
Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks
Click to expand...
Click to collapse
Leave ytour phone, as the problem appears to be with the netbook. make sure your netbook is not connected to the internet, then disable all the security and see if WMDC recognises your phone.
Thanks for the respones, ill try those tips when I get a chance later in the day.
Apologies for starting a new thread if its been discussed many times before.
Right, i think ive tried everything.
Hard reset my hd2
Uninstalled wmdc
Did every windows update available
re-installed wmdc with webroot antivirus turned off and internet access turned off.
And it still wont recognise the hd2
When its installing the driver on my netbook for the hd2 it keeps getting an error - it says "unidentified device : device unplugged" even though it is plugged in and screen is on.
The phone will connect to my netbook for the disk drive option and the internet sharing option, so i dont think its a problem with the hd2 usb connection
Its a real mystery, anyone out there able to crack this one?
have you tried this?
settings, menu, all settings, connections, USB to PC, uncheck "enable faster data sync", click done.
when I did that, my HD2 finally connected to PC after DAYS of trying!
Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.
Hi pabloh999,
I potentially have a fix for you. I experienced the same errors as you tried all you have and eventually found a fix - by accident!
Set to airplane mode on & then off. After this my connections & syncs were fine.
Let us know how you go.
pabloh999 said:
Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.
Click to expand...
Click to collapse
Tried that and - nothing!
Its just not recognising my phone, its saying "device unplugged"
I even turned off the charging function when plugged into a pc, just in case that was draining too much juice from the usb port.
No problem solvers out there??
I am thinking now it could be a problem with the usb ports on my netbook.
On one of my million attempts i got a windows error message saying that i should use a high speed usb port, and it gave me a list of "high speed" usb ports on my computer.
I dont know how to use this information because it doesnt physically show which of my 3 usb ports is the "high speed one(s)"
I thought the three of them are the same?
I tried updating the usb drivers to no avail
Fu**ing pissin me off!
Sync with Win 7
Same problem here, Tried everything on the web and on XDA and still cant sync.
Is this a Microsoft Problem, Oh by the way dont agree with d3l1
Ican still sync with my old XP laptop, but my new Win 7 is crap... (Both are Asus machines)
Any pointers would be welome. Ta.

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