does anyone know if you can purchase a new battey door. i have searched everywhere and can't find it anywhere.
there's a thread on this here
I need one too.the battery door is junk. Mine doesn't fit anymore.
Sent from my T-Mobile myTouch 3G Slide using XDA App
I read on a post here yesterday or the day before that a battery cover is one of the parts that t-mobile themselves can sell you through customer service. Not sure if it is correct or not but maybe give it a try and confirm if it is the case. I could use a spare.
I wanta white one for my black phone that would be awesome
sent from my badass slide running eugene's port of cm6
Have you guys thought about calling htc the manufacture of the phone?
Sent from my T-Mobile myTouch 3G Slide using XDA App
Try here myTouch Accessories.
Damn, 20 bucks seems like a lot, but this white door would look cool on a black phone: http://www.all4cellular.com/mytouch-3g-slide-door-white.html
I'll wait for cheap ones to hit ebay.
I was having issues with my battery door. I got a replacement phone from tmobile for a different reason. I had to use my old battery door on the new phone and it fits like it did when new. So it was the phone and not the door itself.
Sent from my T-Mobile myTouch 3G Slide using XDA App
TrueBlue_Drew said:
I read on a post here yesterday or the day before that a battery cover is one of the parts that t-mobile themselves can sell you through customer service. Not sure if it is correct or not but maybe give it a try and confirm if it is the case. I could use a spare.
Click to expand...
Click to collapse
I read the same thing. However, when I called I had two reps tell me that they didn't sell them. They then referred me to HTC for the part, HTC told me they didn't have any due to the phone being so "new." I'm just planning on treating it nice, and waiting until they hit the net. They're not even on eBay yet.
Related
I ordered my Slide online the day it was released. It WORKS fine. The issue I have with it is so minor, many people may not normally notice it. Basically, when I slide the keyboard out, the left side of the screen stops a fraction of an inch before the right. I'm talking like maybe 1/6th of an inch or something, very minor.
I do have a small scuff on the top corner of the phone where I dropped it, though the drop was not the cause of the issue.
Is this anything you would try to exchange your phone for? Am I being too picky? Would they simply tell me no?
sandpaperback said:
I ordered my Slide online the day it was released. It WORKS fine. The issue I have with it is so minor, many people may not normally notice it. Basically, when I slide the keyboard out, the left side of the screen stops a fraction of an inch before the right. I'm talking like maybe 1/6th of an inch or something, very minor.
I do have a small scuff on the top corner of the phone where I dropped it, though the drop was not the cause of the issue.
Is this anything you would try to exchange your phone for? Am I being too picky? Would they simply tell me no?
Click to expand...
Click to collapse
I have been with T-Mobile for over 5 years and any time I have had a problem no matter how small they have replaced my phone with no question. I have the mt3gs and have had it for 2 months and I am having a issue with it and they suggested right off to just send me a replacement so this week it should be here. They don't really care about scuff marks though I never have dropped mine so not sure. They refurbish them anyway so don't sweat it...
Well think of it like this, I had an hd2, had some data troubles (region specific). Went Through 3 hd2's before they were allowed to exchange. Offered me a blackberry said no I wanted the slide. They sent me a new in box slide and I got to keep the hd2, all free.
Id say that's rather generous
Sent from my T-Mobile myTouch 3G Slide using XDA App
That's very generous, did you have to threaten to leave or anything? Also how long have you been with tmo?
Sent from my T-Mobile myTouch 3G Slide using XDA App
I guess it certainly won't hurt to give them a call then! Thanks!
Paticakeman said:
That's very generous, did you have to threaten to leave or anything? Also how long have you been with tmo?
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
No, it's just their basic policy (sort of). Let me explain. I was past the 14 day period... but had issues with the phone... being that i was within the 1 year warranty they did an HD2 exchange (sent out refurb). I still had the same data issue, so i called back and asked if i could get different phone because it doesnt appear to be a defective handset, just perhaps bad in this area. They said "yes, but you need to have at least 3 phone replacements in a 90day period before they have that option" so a few phones later i called back asking for a phone swap... (They conclude "similar phone" based on price)
They offered me a BB 9800(?) because it has similar MSRP and business features. I said would prefer an android device (was hoping for the vibrant but its msrp is 499) so they offered me a MTS ($430).
The slide wasnt in the (available options) on their page so they had to set it up manually.. which meant it was technically a new phone purchase at full value... so they just charged the full value on the account... and credited it back on the same invoice...
Which is why i got to keep the HD2
Also ive been with tmo for quite some time around 9 years or so... maybe a little less
LOL. Chatting with a rep online right now about it. I explained that one side of the keyboard popped out further than the other and she told me we'd have to do a master reset. I told her I didn't think that would work.
Yeah, they're replacing it. Yippee!
yeah their a good company when it comes to replacing phones. I went throw 3 G1's. Ones battery life was horrible for some reason. Replaced. Second was the replacement that got stolen in the mail.......that was a ***** just make sure you CHECK THE PACKAGE when before you sign for it, my sister thought it was ok to take an empty box from the person thinking it was to send mine back but really the driver jacked the phone. Third. I bricked my G1 pretending to be a developer and messing with things i shouldnt have been.
GL with your replacement bro
Hi I have a quick question I do a lot of deals on craigslist when it comes to phones. I get bored of something then put it on craigslist for trade. I currently have the mytouch slide and my issue is the camera. I've googled it quite a few people have this problem. The camera is just blurry I tried auto focus the whole 9. The thing is I got it from a personal sale/trade. Would tmobile still be able to replace it? I want to call CC but want to see you guys opinions first. Thanks in advance.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Yup, that was why I had to send my first slide in.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Per company policy you can do 1 instore warrenty exchange for a brand new slide instead of the possible refurbished replacement you could get from customer care. Make sure its a corporate store and if they tell you no they can't. Tell them to look it up on streamline they will know what you mean.
Sent from my T-Mobile myTouch 3G Slide using XDA App
I just received an replacement slide. Mine had the fuzzy camera issue.
The replacement came does not come with battery nor back cover, nor any other accessories at all. I should have exchanged it at the corp store instead.
At least the camera works better and has a new revision "XD" My old one is revision "XC"
You have to have 3 replacement phones before they can offer you the vibrant. And you will have to pay the difference in price.
Sent from my T-Mobile myTouch 3G Slide using XDA App
So im thinking about returning mine because of the blurry camera issue but the moisture indicator under the battery is partly red. Basically it looks as if the corner of the battery kept rubbing on it from all the times I had to remove it while trying to root. Do any of you think it will be an issue? I thought that I read something before about there being multiple indicators in the phone, the one on the battery is still all the way white.
They definitely asked about the moisture indicator and told me that if it is red, I will be charged $100 out of warranty fee for the replacement.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Its only partly red so I'm hoping they will just ignore it. The phones never been near water I really think its just red where the corner of battery drags accross it
Sent from my T-Mobile myTouch 3G Slide using XDA App
thats a lie i try to exchange to a different phone and they tell me that they will give me the same disney phone they exchange it 3 times already thats nuts
They will charge you. And its not from ur battery rubbing it.
Did u take it in the bathroom when you got a shower or hot bath? Biggest place for moisture to get in phone and not know it. Still $100 isn't bad to replace a water dmged phone
Sent from my T-Mobile myTouch 3G Slide using XDA App
I'm on my 3rd slide an the one I had before this one got a little wet. some how on the back an the. moisture indicator on it turned red. so when I recieved the replacement
Phone I just took the new white. sticker off an put it on the phone I. was sending back. Never heard anything else about it so guess it worked. Hee hee
Sent from my T-Mobile myTouch 3G Slide using XDA App
Damn it I already have a lil bit of dust in my screen right above the "menu" button.... how's your screen lookin'??
Sent from my T-Mobile G2 using XDA App
Screen looks great way better then my g1 but I do have 1 stuck/dead pixel its very very small and green. You can only see it when the whole screen is black, but its fine to me doesnt brother me. But u got dust under the screen that would make me mad. U can return it or take the phone a part .
Sent from my T-Mobile G2 using XDA App
I can fit a buisness card in the seam on the front where the bezel meets the soft touch gray and I swear I have a smudge on the bottom right corner of the screen inside.
I'm getting a replacement FINALLY! Had to call almost everyday but I got a replacement on the way...
Sent from my HTC Vision
Yeah I can only see the dust in the sunlight, but besides that its barely visable out of the sun... Still though, I hate the thought of it gettin worse when I've only had the phone for a week!
Sent from my T-Mobile G2 using XDA App
I called TMobile and I can just send it in to replace it or try to go into an official store to exchange it... What are the chances of me gettin' it exchanged at the store? I'm too impatient to wait for my new G2 to arrive lol
Sent from my T-Mobile G2 using XDA App
TL24 said:
I called TMobile and I can just send it in to replace it or try to go into an official store to exchange it... What are the chances of me gettin' it exchanged at the store? I'm too impatient to wait for my new G2 to arrive lol
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
If you bought in at a store they might be able to help you out. If you got it over the phone no store will wanna help you out.
Thing is I preordered my G2 over the phone so the rep said they "might" say no to my request. If they do then my only other option is to send it in for a replacement.
So I'm hoping I can get it exachanged at a Official TMobile store.
Sent from my T-Mobile G2 using XDA App
Dang that's crazy. I don't have any dead pixels or dust under my screen. I would be pissed if dust got in there. The gap between the screen and phone is incredibly small.
Sent from my T-Mobile G2 using XDA App
Arcadia310 said:
Dang that's crazy. I don't have any dead pixels or dust under my screen. I would be pissed if dust got in there. The gap between the screen and phone is incredibly small.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Tell me about it, that's why I was shocked to see dust in my screen! Damn... I just hope the replacement phone is better than this.
Sent from my T-Mobile G2 using XDA App
I got my phone on Sat and its now Tuesday and i've noticed a far amount of dust starting to creep behind my screen i'm going to return it tomorrow hopefully. Did any of you guys get a replacement? I've only had mine for 3 days and its already showing signs of dust behind the screen it started with one big spec n now theirs a bunch of little ones uugh.
I've heard a lot of people complaining about multiiple dead/stuck pixels... luckily I only have 1 dead pixel in the bottom center that doesn't display green.
Sent from my T-Mobile G2 using XDA App
SiliconKnight said:
I got my phone on Sat and its now Tuesday and i've noticed a far amount of dust starting to creep behind my screen i'm going to return it tomorrow hopefully. Did any of you guys get a replacement? I've only had mine for 3 days and its already showing signs of dust behind the screen it started with one big spec n now theirs a bunch of little ones uugh.
Click to expand...
Click to collapse
Wow in only a few days!? That's just ****in' crazy, sorry for the language but we're paying top dollar for the G2 and we should only expect the best... I really hope my 3rd G2 is perfect!
Sent from my T-Mobile G2 using XDA App
TL24 said:
Wow in only a few days!? That's just ****in' crazy, sorry for the language but we're paying top dollar for the G2 and we should only expect the best... I really hope my 3rd G2 is perfect!
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Crazy huh, I took it back today and got a replacement I'll see how long this one goes for I hope it was just that one phone that was defective. I ordered a Built NY pouch for it should be here soon, hopefully that keeps the dust away from it. I don't think a screen protector will help keep dust out =(
so my girlfriend's brother pushed her and she ended up falling on her phone. she tried to turn it on and what do you know, all you see is a black screen with white lines. anyone know the problem? do i just have to replace the LCD? thanks in advance.
Hopefully you have insurance, if so tell your girlfriends brother to cough up 130.
[G2/HTC Vision]
luis86dr said:
Hopefully you have insurance, if so tell your girlfriends brother to cough up 130.
[G2/HTC Vision]
Click to expand...
Click to collapse
lol tmobile insurance is a joke. but i'm making him pay $200 to cancel one of my spare lines so i can give my GF one of the G2's that im selling. im hoping it doesn't come to that because i really don't want to do that. my guess is that i just need to replace the LCD. anyone care to chime in?
The impact could have damaged several internals. Without opening it up, you don't really know what you have to work with.
tazz9690 said:
The impact could have damaged several internals. Without opening it up, you don't really know what you have to work with.
Click to expand...
Click to collapse
good point. i was planning on taking it apart tomorrow
Sent from my T-Mobile G2 using XDA App
Anyone?
Sent from my HTC Vision using XDA App
RE
i had a similar problem with my phone ... my screen went white with random black lines on it ... i might have sat with the phone in my pocket earlier not too sure ... anyways so the screen wouldn't show anything but the phone worked otherwise, i can hear it receiving notifications, and i can even receive phone calls and answer them if I slide my finger across the screen ... the phone was rooted, and i wasn't able to do a hard reset on it ...
took the phone back to bell on the 3rd, and last monday i heard back from them saying that the LCD was cracked and needed replacement ... which is not covered under the waranty since it's a physical damage and it would cost $150 CND to replace it ... should be getting the phone back this monday...
After replacing my Desire Z via FutureShop warranty (for battery issues) I somehow ended up with the lines on my screen Christmas eve, however the LCD was not cracked. The lines would move around and change in brightness as I did things on the phone (opening apps, flipping keyboard out, etc). If the lines don't move then it's more likely a crack in the screen. My issue was more likely a faulty ribbon/connection. I carry my phone in an inner breast pocket on my winter jacket, so I definitely didn't crush it or anything, either.
So back to FutureShop I went, only a week after the first replacement, and they gave me another new one right away. Between 2 stores that I have visited my 2 replacements are supposedly the only 2 replacements that have been done since the phone launched.
My 3rd one seems to be doing well, no battery issues, so far no screen issues.
I guess my point is, if you can get a phone from a retailer that offers a decent warranty, do it. I bought my phone outright at $500, the warranty was $10 a month.. I fell for it, but I'm very very glad that I did. Although HTC may have covered me, I would have been without the phone for a lot of time, and once they found out that I'd unlocked it they probably would have left me in the cold.
reflux said:
good point. i was planning on taking it apart tomorrow
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I had exactly the same, it is very very likely that "only" the LCD that is broken.
I got an replacement from from ebay (it's about 60 USD) and replaced it following IntuitiveNipples teardown guide at http://tjworld.net/blog/htc-desire-z-tear-down
Its' a little bit of fiddling but in the end not that complicated (tryin to remember which screws should go into which place was the hardest part)
Thanks for the input guys. Very much appreciate it. Looks like ill order the lcd when I get my next paycheck :O
Sent from my HTC Vision using XDA App
Have the girl lawyer up and press assault charges. Something like this really should be in Q&A, and the guy needs to get dumped.
blackknightavalon said:
Have the girl lawyer up and press assault charges. Something like this really should be in Q&A, and the guy needs to get dumped.
Click to expand...
Click to collapse
Lol I'm the boyfriend. It was her brother that pushed her, not me.
Sent from my HTC Vision using XDA App
I have this problem too, and eventually (like 2 or so mins in with the screen on) the screen gets dark areas in the corners. We're guessing it is screen damage (which is strange becuse the phone hasn't been dropped or anything, was just in my pocket). My question is what should I do - should I send it to HTC for an exchange or will I get issues with that because the phone is rooted, in which case should I just get a new screen and replace it?
blackknightavalon said:
Have the girl lawyer up and press assault charges. Something like this really should be in Q&A, and the guy needs to get dumped.
Click to expand...
Click to collapse
Epic fail haha. That would be a bit harsh now over a phone, wouldn't it?
Sent from my HTC Vision using XDA App
Still... sounds like trailer trash to me. Or a 13 year old brat...
reflux said:
Lol I'm the boyfriend. It was her brother that pushed her, not me.
Ur still a bad boyfriend. You should get dumped! LOL jk.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Sent from my HTC Vision using XDA Premium App
sooo, no assistance with my question?
If you are worried about sending it in, just unroot the phone and you will be fine.
Sent from my HTC Vision using XDA Premium App
I'd love to... but how do I unroot without a screen?
this is what the screen looks like now
Ok so I want to order a new replacement battery for my G2. the problem is I am a little weary because when I had a Moto Cliq before I ordered a new battery from Hong Kong, (dumb) which ended up blowing and possibly screwing my phone. Anyway I'm on Ebay and see a USA seller with a replacement for six bucks. What should I look for exactly when getting a replacement? I know I want to look for the keywords "direct replacement". Anyway, here's the link to it if you want to look.
http://cgi.ebay.com/NEW-BATTERY-HTC-VISION-G2-DESIRE-Z-GOOGLE-T-MOBILE-/180595056456?pt=PDA_Accessories&hash=item2a0c4ddf48
Sent from my HTC Vision using XDA App
jtadak said:
Ok so I want to order a new replacement battery for my G2. the problem is I am a little weary because when I had a Moto Cliq before I ordered a new battery from Hong Kong, (dumb) which ended up blowing and possibly screwing my phone. Anyway I'm on Ebay and see a USA seller with a replacement for six bucks. What should I look for exactly when getting a replacement? I know I want to look for the keywords "direct replacement". Anyway, here's the link to it if you want to look.
http://cgi.ebay.com/NEW-BATTERY-HTC...056456?pt=PDA_Accessories&hash=item2a0c4ddf48
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
i would recomend buying on from t-mobile only 24.99 thats what I did
xboarder56 said:
i would recomend buying on from t-mobile only 24.99 thats what I did
Click to expand...
Click to collapse
+1
If you are looking for an OEM replacement, $25 is not a bad price. There are many battery threads in the accessories section if you are looking for a non-OEM that has some more juice to it.
Just remember that you get what you pay for... A $6 battery in a device that would cost you $300-400 to replace off-contract... Doesn't quite add up.
Thanks much guys. Pretty much what I was thinking.
Sent from my HTC Vision using XDA App
Has anyone been able to sucessfully swapped the bad screen phone for a good one with HTC?
I am asking because I have a bad screen one and I would like to do it.
Thank you in advance for the reply.
i seen a poll here the other day about this. some one posted up the percentages for getting a good screen back from HTC and T-mobile. both were pretty high. i got mine first MT4G march 11th with a good screen from radioshack.
shouldnt cost anything since your going through warranty so shouldnt hurt to atleast go ahead and try.
I swapped my wife's. Told them people couldn't hear me. They called me to see how clear it was.. I put a wad of toilet paper over the mic to muffle my voice. They next day aired me a new one. Was sweet.
Sent from my HTC Glacier using XDA App
Shouldn't be an issue to get a new screen/phone. It was a pretty popular issue that they were aware of.
Thank you all for your responses. I will definitely give it a shot today. How much difference can you notice from the bad and the good screen?
Had 2 with good screens sent to me
Lol!
camalus said:
I swapped my wife's. Told them people couldn't hear me. They called me to see how clear it was.. I put a wad of toilet paper over the mic to muffle my voice. They next day aired me a new one. Was sweet.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Sent from my HTC Glacier using XDA App
Just sent one directly to HTC (bought second hand) a week ago. It's already on the way back. I've complained about the screen visibility from the sides and in bright daylight, and attached a note with one of the screen comparison pics found on the net. I'll see what screen I get in a few days.
I spoke to T-mobile this weekend after I traded my G2 for what turned out to be a MT4G with a bad screen. Since I had insurance, they put the order through for me immediately, but unfortunately it hasn't shipped out yet. Won't get it till next week at this rate...
My original MT4G had a good screen, but a bad power button. The replacement I got at the store was another unit with a good screen, and the power button was different, so the guys at the store pulled a bunch of them out and tested them all. They all had good screens.
I think the likelihood of getting bad screens has gone down with the newer shipments. They all also seem to be made in China, while some of the older ones were made in Taiwan.
I called HTC and they said to send it in for "repair". That means that I could be without a phone for like 10 or more days. That sucks. Why cant they just replace it and thats it?
Anyway, I havent taken it to T-Mobile becuase I bought mine from Craigslist (new). So I am not sure what they would say. If they ask me for prove of purchase or something like that, I am out of luck.
Any suggestions?
camalus said:
I swapped my wife's. Told them people couldn't hear me. They called me to see how clear it was.. I put a wad of toilet paper over the mic to muffle my voice. They next day aired me a new one. Was sweet.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
haha, i love the way you think!
Sent from my PC36100 using XDA Premium App
marcos.lennis said:
I called HTC and they said to send it in for "repair". That means that I could be without a phone for like 10 or more days. That sucks. Why cant they just replace it and thats it?
Anyway, I havent taken it to T-Mobile becuase I bought mine from Craigslist (new). So I am not sure what they would say. If they ask me for prove of purchase or something like that, I am out of luck.
Any suggestions?
Click to expand...
Click to collapse
add insurance to your account, and then say you dropped it and now the screen doesn't look right. don't say it came like that, because then they will tell you it's a warranty issue and not an insurance issue.
Sent from my PC36100 using XDA Premium App
marcos.lennis said:
I called HTC and they said to send it in for "repair". That means that I could be without a phone for like 10 or more days. That sucks. Why cant they just replace it and thats it?
Anyway, I havent taken it to T-Mobile becuase I bought mine from Craigslist (new). So I am not sure what they would say. If they ask me for prove of purchase or something like that, I am out of luck.
Any suggestions?
Click to expand...
Click to collapse
Call tmobile and make sure they have your ime #. Hang up then call back in a few days with the complaint. They are not going to ask you where u bought it, and if they do lie and say it was at a store
just wanted to add my 2 cents real quick...
for anyone that doesn't know when you swap your phone they send you a refurbished one to fulfill your warranty requirements.
normally refurbished phones sell for a 1/3 of the price as it was brand new so its pretty much like swapping out your $500 phone for a $150 phone...
just something to think about