Screen unresponsive to long press - EVO 4G General

I couldn't find it in any search, sorry if I missed it. So, here's my deal:
When composing an e-mail, text message or searching on the internet sometimes I won't be able to long press a key to get to the other keys (like long pressing 'K' to get '?'). It happens across the keyboard and is getting more frequent. If I reboot it will work again or sometimes if I just kill the program it will work. Does that mean it's a software issue or hardware or both? I am also curious if anyone else has passed by this issue and, if so, what you did to fix it. Thanks for any help.
I'm running everything stock. Stock messaging app. Dolphin HD browser. Stock e-mail clients. Phone version 002 with latest update.

orris said:
I couldn't find it in any search, sorry if I missed it. So, here's my deal:
When composing an e-mail, text message or searching on the internet sometimes I won't be able to long press a key to get to the other keys (like long pressing 'K' to get '?'). It happens across the keyboard and is getting more frequent. If I reboot it will work again or sometimes if I just kill the program it will work. Does that mean it's a software issue or hardware or both? I am also curious if anyone else has passed by this issue and, if so, what you did to fix it. Thanks for any help.
I'm running everything stock. Stock messaging app. Dolphin HD browser. Stock e-mail clients. Phone version 002 with latest update.
Click to expand...
Click to collapse
That's not normal at all. I'd take it to Sprint before even bothering to figure it out.
As for the root of the problem, it could be software, hardware, or both. I remember on my HTC Vogue (Touch), I would get screen problems, but, a hard reset would always fix it. So, it could be a variety of things, and even more reason for you to just take your phone in and get it swapped.

TJDuckett said:
That's not normal at all. I'd take it to Sprint before even bothering to figure it out.
As for the root of the problem, it could be software, hardware, or both. I remember on my HTC Vogue (Touch), I would get screen problems, but, a hard reset would always fix it. So, it could be a variety of things, and even more reason for you to just take your phone in and get it swapped.
Click to expand...
Click to collapse
Thanks, I'll try it.

This probably isn't your problem, but you can't long press a key if you hit a key, then slide to the key that you want to long press on, so if you're hitting a key accidentally then sliding to the key you want it won't work. That's just a suggestion

MINE HAS DONE THIS EVER SINCE THE UPDATE, AND I HAVE HEARD OF OTHERS DOING THIS AS WELL. Sometimes it works, other times it wont. Hit or miss.

i've had this since day one. long pressing on links in xscope sometimes took multiple tries.

I called Sprint and they are shipping me a new/referb phone. Didn't think I'd get it for a while but it shipped the next day and I should have it tomorrow. I hope I get a good one and the problem is fixed.

Related

Cell will not answer calls

Anyone run into the phone not answering the call when you hit the answer button or wnaswer on screen? Any fixes or ideas?
yep... http://forum.xda-developers.com/showthread.php?t=370483
Tried to get started with narrowing down which app causes it but the thread fizzled. I ended up flashing to a newer DCD release and then only installed the bare bones apps I needed to get by and it's working fine so far.
Me too
ripshot_1 said:
Anyone run into the phone not answering the call when you hit the answer button or wnaswer on screen? Any fixes or ideas?
Click to expand...
Click to collapse
I have been having the similar problems. I can answer if I hold the button down a really long time or hold the slide at the end until the screen changes to the phone app. Usually I get a missed call though. I initially thought it may have been S2U2 or S2UP but after using and uninstalling both no resolution. I got no fixes or ideas as of yet, just uninstalling apps and seeing how it responds. On a positive note taking off all these apps has increased my standby memory considerably
So what you guys are saying is that out of nowhere your phones won't answer a call?
Or did you like flash a ROM and then wasn't able to pick up a call?
One thing that helped me was to change all ringtones to WMA on DCD's ROM's because MP3's dont seem to play all the time for a weird reason.
Also I changed the settings on my phone. In the the EPST I changed a setting in the Modem menu. I changed the Slot Cycle Index to "0" instead of "2" and it answers the calls faster.
These are just some ideas as I really dont know what issues you are having.
I just posted a long winded update to
http://forum.xda-developers.com/showthread.php?t=370483
Ultimate fix for me (experiencing non-answerable calls) was a hard reset. I'm blaming the AdvancedConfig tool or some setting it exposed to me to tweak.
i've had the same thing happen in the past so i would be interested if this gets figured out. i never figured out what it was, but since I back up nightly w/ sprite backup, i just restored the most recent registry backup and it took care of the problem both times it happened.
same happened to me - i couldnt answer a single call and had to call back whoever rang me up.
REALLY annoying.
i repaired it very easily, however.
i um...accidentally.. dropped my phone off a roof and the new one answers calls very well!
this also solved all the other problems i had with my earlier phone.
go figure!
I am having the same problem...hit the green talk button or the answer button and nothing happens. I have to call everyone back...so what I am hearing is that it is the advance config program that is causing it and a hard reset is the only option to fix it?
that appears to be the case - at least in my experience.

"Messaging" program doesn't start

Hi everyone,
did any of you ever had the problem that the "messaging" doesn't open?
It happend about 15 times during the one month I use this phone.
Sometimes I press the "messaging"-symbol on the touchscreen but nothing happens. Then I try to navigate through the menĂ¼ to open up the program but nothing happens there either. All the other functions and programs work correctly but the messaging software simply doesn't respond. A softreset always solves the problem until the next time it occurs (sometimes a few days, sometimes a few hours).
The only programs I have installed are Batti, Xperia Tweak and S2U2 and the phone is branded with Vodafone Austria A1.
Hope someone can get me some advise or bring up a solution (I get a lot of EMails and Text messages each day and it's quite annoying when something does not behave as expected).
Thanks in advance
This happens to me too but i just do a soft reset as you said. It doesn't happen that often though. Maybe its batti? I think it use to happen more on my touch pro where i used batti. Maybe someone else can confirm
Ive had this problem loads, as have many others with no solution. You just have to soft reset. This phone is buggiest phone ive ever owned. Its beyond belief. I dont use batti btw
I have this problem too, i just assigned one of my keys, the silver ones to messaging..i hope they fix it with an update soon
Thank you for your input,
at least it's good to know that I'm not the only one
Maybe this happens when there are a lot of messages in the message center. I deleted the 1000+ text messages EMails even now and will see if this issue occurs again. But this would be no satisfying solution (if it will work) because the messaging ability has been a reason for me to buy the phone

keyboard only types numbers???

I have had a bit of a search and found simular problems but no answer, so wondering if anyone else has had this problem,
when using phone keypad for a few messages it just starts inputing the numbers not the letters? and i haev to end up doing a soft reset ???
I have got other keyboards to use but got used to the standard keypad.
anyone got any ideas
Press the key marked "ABC"
Keyboard only typing numbers from wake-up
antilagman said:
I have had a bit of a search and found simular problems but no answer, so wondering if anyone else has had this problem,
when using phone keypad for a few messages it just starts inputing the numbers not the letters? and i haev to end up doing a soft reset ???
I have got other keyboards to use but got used to the standard keypad.
anyone got any ideas
Click to expand...
Click to collapse
Yep, this happens about once a week.
Usually when I receive a text message and want to go in and reply to it - the Phone Keypad input only types numbers no matter what. To get around it I have to lock/unlock the phone a few times to get it out of this frustrating bug.
I've had this problem myself a couple of times, and I've found that closing the keypad and let it re-open itself by pressing the input box often solves the problem. If I open the keypad myself by pressing the SIP button, this problem occurs more frequently.
for me wen dat happenes i click on back then all messages and then open d sms from der and the keyboard works fine.... no need to soft reset......
the ABC button doesnt work, as mentioned it only seems to do it when i reply to someone,
i will try the going back button then try again, hmmmm anoying little thing
thanks for the feedback guys
Guys do not worry its just another bug of HD2 (literally an expensive crap )
i believe htc would have done proper homework before releasing set ..
HD2 has broken my heart
commando0 said:
Guys do not worry its just another bug of HD2 (literally an expensive crap )
i believe htc would have done proper homework before releasing set ..
HD2 has broken my heart
Click to expand...
Click to collapse
Stop being so negative and read some of the good reports on here.
Back on topic, I've had this phone for nearly 2 months now and have never experienced this problem. Also, it's only been reported by a handful of the many users on this forum.
The best thing you can do is report it to HTC. If you don't and it never gets fixed then you've only got yourself to blame. If you tell HTC and they never fix it, then you can start moaning about them.
I have experienced that bug too, I recently upgraded from O2 branded 1.43 firmware to HTC 1.48, but haven't tested that for long enough to know if it's still there. If so I'll try and report to HTC if I can.
As promised - I've just had the problem happen with my current firmware, 1.48. After clicking through from the HTC messages SMS view to reply to a message. Keyboard opened in QUERTY mode, though I'm pretty certain I had it set on keypad to send an sms a few minutes earlier too. Toggling open/close, ABC/T9 modes, keboard/keypad, shift and number/text modes also doesn't cure it.
Lock and unlock the screen (from the start menu), its caused by the lockscreen.exe crash, which causes a number of things and is very common.
rovex said:
Lock and unlock the screen (from the start menu), its caused by the lockscreen.exe crash, which causes a number of things and is very common.
Click to expand...
Click to collapse
I have had the phone 2 days now and getting this a few times each day. The lock unlock things works for me cheers.
my keyboard switch to the number mode and freezes...and this problem doesnt solve even with soft reset.what can I do?!!!
hi ..
that has happend to me a few times. i have now put the new ROM on so will monitor the problem.

serious call waiting issue after new firmware

I think i discovered a huge issue with the new firmware. When i have a second line calling me the screen does not wake up allowing me to switch to the second call. In the past, when a second call comes in the proximity sensor would wake the screen and allow me to take or reject the call. Now i cant even see who is calling. Since i use the phone for business, this is a big, big issue. Anyone else experience this?
Can anyone please check this for me please by calling their voicemail and then dialing their own cell # from another phone please. Thanks
you're right. phone does not wake up but you can push the power button wake it up.
I tested.
When the phone beeps to tell me a have another call i take phone away from my head and proximity censor takes a little longer..like 5 sec before screen comes on.
But mine doesn't stay off like yours...tested 5 times
coachmai said:
you're right. phone does not wake up but you can push the power button wake it up.
Click to expand...
Click to collapse
My screen does come on eventually about 5 seconds. Before it used to be instant. Hitting the power button doesn't wake the phone like the other user mentioned. Do u guys think a factory reset will help. I am reluctant to take the plunge cause its such a pain in the neck to reinstall everything.
I have the same issue as well. I tested 3 times and the issue existed every time. I tried to unlock the phone with power button but it wouldn't unlock it (maybe lag?) because after I pressed power button 4 times, THEN it lit up for a moment but by that time, the waiting call already ended.
I'm surprised more people aren't bothered with this serious issue.
Got the same issues, updated via ODIN, argh that's gonna be fun.
Interesting...it would be great if you guys contacted Samsung via email/other method to let them know about the issue. Hopefully they can fix this bug.
ShinyBuddha said:
Interesting...it would be great if you guys contacted Samsung via email/other method to let them know about the issue. Hopefully they can fix this bug.
Click to expand...
Click to collapse
I would love to contact them, just not sure where/how. Even if they do fix it, it will only come with another bug fix OTA or Froyo whichever comes first. Given Samsung's track record, this will probably take a while. To me personally, this is an earth shaterring issue since i use the phone exclusively for business being on multiple lines often. Its so bad for me that if it isnt fixed by the time the new mytouch HD comes out, I will have to dump the vibrant even though i love it so much. Me missing calls far outweighs the "love" for this handset.
Its been a few days now since many of us have gotten the update and I am surprised so few of us have not reported this. Has anyone been able to come up with a temporary fix or a replacement dialer to alleviate the horrible issue??
its been a few days now since many of us have gotten the update and i cant believe how so few people have complained about this. It is so annoying not to see who is calling on the second line .
I just got the firmware today and I'd be willing to go back. I missed three calls today because of it. Now what do I do?

Weird Glitch in Kin Software

I don't know if anyone else has had this problem, but a while back, I was playing around with my Kin Twom, putting in contacts and such, and I got a message, and deleted it straight without looking at it, but when I go to the home screen, it still says I have an unread message, and has been this way for about 2 or 3 weeks now. I haven't been able to find any information on why this happened or how to fix it, and this forum seems to be the best place to find info on Kin dev and such.
If you have any ideas that might fix this (without clearing the data preferably) then I give you my thanks in advance.
Sometimes i get a simular problem: text messages do not load. Ill click a conversation but just see an empty screen when I know i have messages. In this case i reboot the phone and it fixes it
I've rebooted it several times in the past few weeks I've had it, but it still says there is an unread message.
Thats odd
That sucks, man. Have your tried doing a soft reset? I think it requires a button combination but idk what it is since i never needed to do one.

Categories

Resources