Database Users

JJ Freezes on Arrival of a new SMS

Now that the honeymoon period is over I have started noticing a few problems with the JJ. The most serious I noted is that when the JJ has gone through some use after its last soft reset it tends to freeze when a new text message arrives in the in-box. This does not happen when the JJ has been freshly soft reset and only when some time has passed since it was last soft reset. Since I have set the unit to vibrating alert on receipt of a new message the vibrator continuously starts operating and the phone freezes. To stop the vibrator you need to do a soft reset again.
Anybody had this problem??? I am planning to do a hard reset and see what happens.
Regards

Definitely related to some software that you have installed. I use sms everyday and havent faced any such problem.

Yes it does freezes your device when you receive new SMS, some time even I lost the SMS which was coming tru,..
Once I lost the MMS Account itself, then had to go for softreset and got it back again...

I've had the same thing happening. Very annoying. That's just Microsoft as we know it. We can't get out of the habbit of frequent softresets.

I did a complete ROM upgrade today and I replaced the Arabic ROM which came preinstalled on my JJ with the english version as available at the clubimate site. Without installing any 3rd party software I tested the SMS freezing problem and unfortunately it is very much there. This at least proves that no 3rd party software is to blame for this.
Now I am thinking that maybe I will have to dispose of the JJ as I so much depend on text messaging. The worst part is that as the JJ freezes on arrival of a new SMS the message itself is also lost and after doing the soft reset you can never tell from whom the message was.
I will really appreciate if anyone can help
Kind Regards

Inherent
If you have an SD card inserted try removing it and see if the problem persist.

What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.

universaldoc said:
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
Click to expand...
Click to collapse
I have this problem since I updated my ROM.

I posted this a few days back that the Jasjar tends to hang not all the time but most of the time when a new SMS arrives and in fact the SMS is also lost when you recover after a soft reset.
I thought that I will re-post this question because now more users would have had more experience with their Jasjars. For me this problem does not seem to go. I have tried even a hard reset and the problem keeps coming back even with no third party software installed.
I shall be obliged if anyone else who has had this problem may kindly post his views because this may put some pressure on the people at i-mate to come up with a fix. I fear that since this problem is being faced by a very small minority of JJ users a fix may never see the light of the day.
Kind Regards

I have a himalaya device with WM5 and have the exact same 'sms-lockup' problem.
Also, somethimes all the incoming calls are forwarded to my voicemail, even when my phone ison and the signal is strong and im not using my device. This can only be solved by a reset or after i made a call myself. Till that time no-one could call me!
The problems started when i installed another WM5-rom and a new radio-rom( 1.18 ). This was the first time a upgraded the radio-rom, so i think this could be the problem.
Im going to install the older radio-rom ver1.08 (recommanded in combi with WM5 by buzzdef.net). I hope this solves it!

I to have the same problem... Every time you open a new text message or even after sending message and when you get delivery report it freezes and you will have to reset.. but if you are in the middle of a call the phone still works fine but not able to use the PDA part because its freeze...

Have installed another, older, radio-rom( 1.08 ) and used it for almost a week... no freezes sofar!! I dont know if this rom can be used for a Universal device...

Just uncheck the "turn off device after..." option in battery settings and this problem will go away.
This was pointed out by user Khaled in another thread.

im also experiencing this after i upgraded to Second Edition. my Himalaya tends to freeze when receiving SMS. applications starts to slow down but will eventually recover after the SMS receipt notification, no need for softresets. i also noticed that currently, it would take about 10 seconds before SMS notification appears in the screen. im sure about this because i would know that an SMS is coming because my computer monitor, adjacent to my XDA, would flicker. so the turn-around time from the flickering of the monitor to the SMS notification would last around 10-12 seconds. is this normal?

I was so fed up with the SMS freezing problem that I sold my Jasjar, albeit at a much loss and exchanged it for a new one.
Just my bad luck the problem is also there on my 2nd Jasjar. It is exactly the same as the one I have sold. When I get a new SMS the unit freezes and has to be soft reset. Please note that this does not happen every time but say 1 in 10 times. Anyways this makes the whole system very unreliable. When your phone is in your pocket and an SMS causes it to freeze you will never know if now somebody tries to make an urgent call because your unit is not responding.
I have also tried the remedy / fix mentioned in this fourm to to Uncheck Turn Off Device but does not work.
My only hope is that this problem is fixed in the next ROM upgrade.
In the meantime I am evaluating prospects of leaving the WM platform altogether and going for a Nokia 9500

a friend just adviced me that it was my Radio version that is causing the problem. 1.18 has a lot of bugs including this freezing issue. so he suggested that i reflash my ROM and go back to Radio version 1.17. could somebody point me where the bug issues of 1.18 are listed here in the forum? thanks

"Messaging" program doesn't start

Hi everyone,
did any of you ever had the problem that the "messaging" doesn't open?
It happend about 15 times during the one month I use this phone.
Sometimes I press the "messaging"-symbol on the touchscreen but nothing happens. Then I try to navigate through the menü to open up the program but nothing happens there either. All the other functions and programs work correctly but the messaging software simply doesn't respond. A softreset always solves the problem until the next time it occurs (sometimes a few days, sometimes a few hours).
The only programs I have installed are Batti, Xperia Tweak and S2U2 and the phone is branded with Vodafone Austria A1.
Hope someone can get me some advise or bring up a solution (I get a lot of EMails and Text messages each day and it's quite annoying when something does not behave as expected).
Thanks in advance

This happens to me too but i just do a soft reset as you said. It doesn't happen that often though. Maybe its batti? I think it use to happen more on my touch pro where i used batti. Maybe someone else can confirm

Ive had this problem loads, as have many others with no solution. You just have to soft reset. This phone is buggiest phone ive ever owned. Its beyond belief. I dont use batti btw

I have this problem too, i just assigned one of my keys, the silver ones to messaging..i hope they fix it with an update soon

Thank you for your input,
at least it's good to know that I'm not the only one
Maybe this happens when there are a lot of messages in the message center. I deleted the 1000+ text messages EMails even now and will see if this issue occurs again. But this would be no satisfying solution (if it will work) because the messaging ability has been a reason for me to buy the phone

HELP! Messages not showing...

Hey yesterday i noticed a major issue. I was sending quite a few texts and in turn receiving quite a lot back. However after receiving about the 1st four messages they no longer began show up and my tone didn't go off. The only reason i noticed that something wasn't right is because the screen lit up and when i went to inbox there sure enough was an unread message- even though the screen never displayed a new message!!!
Today I'm still experiencing the problem...along with an obviously related issue. Ocassionally when i click on messaging it simply won't open and i find myself soft resetting the phone or turning it off and back on.
Obviously this is a major problem for me!...Please help me! Everything else is fine!

Oh and sometimes the phone randomly wakes up :/

bump!
i got the EXACT same problem, it is so annoying..
it shows no number of unread messages at the enveloppe on the today screen, however when you go in the message boxes there clearly are some unread messages, both e-mails and text messages..
is there ANY way to fix this? it's so incredibily annoying!

Have any of you tried removing some old messages?
I know I had some trouble with messages opening slow, but when I deleted a bunch of messages (and emptied the "deleted" folder), it worked great.

tried that just now with no luck, works on no other panel either..

I deleted my messages too and also uninstalled xperiatweak as ive heard this can cause problems...i havent yet had a chance to check the progress but as for the messaging tab opening up i dont seem to get that issue anymore *touch wood*. I
have noticed however that i get the occassional overload of device.exe errors and i mean overload...once one pops up about at least another 5 do! Even if i press send report or don't send report...it happens. I end up pressing the panel key :/ There are some definate bugs that need sorting.

Actually still no luck with xperiatweak gone...i got quite a series of device.exe errors and then after they'd gone i went to click on messaging and once again nothing happened...nor would contacts show! i think i may need to hard reset the phone!

megh i'd hate having to do a hardreset, don't want to lose my installed appz and having to install plus configure them again >_<

ive just done a hard reset...which i agree is a pain! But wow i forgot how fast the xperia is...i think im going to keep which apps i install to minimum and only install what i need. Obviously the error has been picked up from somewhere... What apps did you previously install? Maybe we have something in common?

torch button, mplaylist manager, neoFTP, pocket scrobbler, remote touch, skype, total commander, xchange r8, youtube panel, google panel, windows live panel... oh yea and tomtom7..
probably some stuff i left out due to them already being uninstalled.. maybe they left some traces in register i dunno..

pardon my french but f*ck this, i just did a hard reset too, will install the english rom too.. stupid dutch windows mobile.. (i know it's not the languages fault but it's an ugly language )

After hard reset...it has just happened again. I then thought it might be vistahide battery as come to think of it it didnt happen before that...been sending testers after getting rid of vistahide and everythin else ok. But i only have the new panels installed...no other add-ons now! So god knows!

Still experiencing this problem from time to time...very annoying! Hard resetted twice and no luck as such. It really is very annoying as i often miss messages if i don't see the screen wake-up Please...anyone know a solution or have this issue? Thanks

Bump .

Anyone?....

"zoelucker
Oh and sometimes the phone randomly wakes up :/"
noticed it happens whenever my mobile got a full bar 3G receptions... what about you guys?

Yes ive noticed a random wake-up and ive thought 'oh that must be another message with no sound grrr' then i look in messaging and no message...so wasn't that and was jus a random wake-up.
It is really starting to irritate me now and today my alarm didn't sound when it's been fine since i've got it! I wondered if the problem was connected? Do you think the new update (well not officially released yet)...the new rom or whatever would solve the problem? Please any light on this...the messaging one is my main problem because I can just set another alarm clock but for messaging...its what a phone should be able to do. Thanks.

Seems like there are few people who are experiencing this problem.
I have the same problem as you all are. I've tried emptying the message but no luck.
If hardresetting doesnt work, then the problem doesnt related to any kind of software we installed?

yea i hard reset twice so i know it doesnt

Its driving me mad now! Its the only issue i have with it and its a real shame because i love my X1 otherwise. Do you think the new FW will solve my problem?
I was receiving messages fine 20 mins ago and then 5 mins ago i got a random screen wake-up but thought it was a message that hadn't come through properly so i tried to go into messaging but it wouldn't open up....i tried everything. clicked it so many times. changed panels. nothing. in the end i had to soft reset the phone :S

Can't make calls & won't hang up (HD2/leo)

Can anyone help??
I've had my leo for a while now and I love the phone with one major exception.....
Sometimes when I call a contact nothing happens then after an eternity, 2minutes, the call is placed. I have good network connection and have tried it with and without 3G.
When this error is present I also get a problem whereby I can't hang up.
This seems to be a software problem. I'm on the T-mobile network in the UK. Does anyone else have the same problem?
I couldn't find anything on the forums. I've tried stripping programs/software off and have tried both hard and soft resets. The problem appeared to go away after a hard reset but then appear again weeks later for no apparent reason.
I have the original ROM version (1.43.110.2) and no significant mod's apart from Cookie home screen tabs and a few simple registry tweaks.
Any help guys, I'm contemplating taking the phone back but will I just end up with a reconditioned model? Mine's in mint condition and I don't want to end up with some banged up phone.

Hi, Did the phone work before the reg tweaks and software installation? A new T-Mobile UK ROM was published on the 15th, it might be an idea for you to flash your phone, test it then tweak, if it doesn't work after you flash it then speak to T-Mobile. If it workls after you flash it but not after you tweak then there's your problem Here is the link to HTC's UK web site with the download. I'd guess that T-Mobile will have a link on their support site for it too, somewhere: http://www.htc.com/uk/SupportDownloadList.aspx?p_id=297&act=sd&cat=2.
Hope this helps.

Mine does the same thing. Also mine also freezes when I get incoming calls. After I talk to the other person, I can't hang up. It's frozen. I have to hit the reset button on the back or take out the batter. I have two HD2's T-Mobile US Versions on release day.
I did do some HD2 tweaks to turn on the LED when I get messages though.
I'm going to reset both devices and see what happens. Maybe the old softwares don't work on the HD2 even though it's for WinMo 6.5.
I really hope it work, because I hate to return the unit. It's a beautiful hardware.

Thanks CMMY, I'll try installing the new ROM as soon as I get a chance.
I didn't have the problem before installing software/tweaks; but then again it was only probably a couple of days before I played around with it. After I did a hard reset and reinstalled some software it was working fine for at least a week before the problem re-occured, which seemed quite strange. Today the phone is working fine but will undoubtedly return, the fault seems entirely intermittent.
Daily driver: I also have the same problem when recieving calls. I'll let you know how I get on.

Same problem here, my phone is 3 days old and I have to remove the battery to end most calls, did a master reset and thought that fixed it. Couple hours later it was back at it. I'm using a tmobile hd2. This seems to be a very common problem, hope they come out with a patch soon..

Same problem here, hope it gets fixed someday

same problem
all the same..
t mobile croatia..
cant make phone call
cant hang up
...
all other provider sim works fine
help..

Do any of you use BSB tweeks?

steveianson said:
Do any of you use BSB tweeks?
Click to expand...
Click to collapse
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48

hionuth said:
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48
Click to expand...
Click to collapse
Try un-ticking "Tap Time"

it seems its a network related problem...
sim related...
got to ask for super sim..
like the data connection stops calls..
with a super sim the problem is much smoller.. :?

steveianson said:
Try un-ticking "Tap Time"
Click to expand...
Click to collapse
This worked for me, thanks

I have this issue across diffrent roms, soft reboot does not fix it. just fixes itself after a while

Hi
Did you find a solution to this problem?
I'm using GSM HD2 Europe.
This problem start occurring after a while when I was using 29 Aug Energy rom.
After a reset the phone work ok for few hours.
When to problem start, the send physical button does not work.
if I want to make a call I must use the "phone" from the start menu.
When I try to end the call, the phone software stop responding, but the operation system keeps working.
In order to end the call I must remove the battery.
I when back to the original rom 1.66 from HTC site.
the problem still exist but less frequently.
(by the way the original rom work much slower then the energy custom rom.)
I’m wasting so much time on this phone, and I’m on the verge of giving up .
I will be happy to get some help.
Thanks
Ran S

If you do not have BsB tweaks, but used tweak #44 in "Leo's tips and tweaks", this can cause problems for some.

can't hangup
I found the reason for this problem. (at least for the specific problem I had)
I'm using resco keyboard.
if I leave the Caps lock on after using the keyboard, then the "Send" HW button does not work, and you can't hangup calls.
by opening the keyboard again and releasing the caps lock the all work fine again.

I've also had this problem... Made me consider selling this otherwise great HD2, sometimes even running it over with a car
When I want to make a call, phone just won't dial - it freezes, but everything else works fine (only "phone app" freezes). So, I give up the call. Few minutes later, it unfreezes, and phone starts calling. Usually, from my pocket. Also, after a call, I can't hang up. I often ended up with removing the battery.
I tried everything...
Restarting the phone makes everything ok, but only for a few minutes.
Installing different app, tweaks, etc - nothing.
Removing everything and returning the phone to factory settings - nothing.
Then, I remembered to disable Sense. That was it. I have used the phone without Sense for months, and it didn't happen. Not even ONCE!
Can anybody here do anything with this?
I still want to use Sense because it looks awsome, way better than Windows interface...

You could try a custom rom. I have been using Dutty's latest and greatest without any of the problems you're describing.

Screen unresponsive to long press

I couldn't find it in any search, sorry if I missed it. So, here's my deal:
When composing an e-mail, text message or searching on the internet sometimes I won't be able to long press a key to get to the other keys (like long pressing 'K' to get '?'). It happens across the keyboard and is getting more frequent. If I reboot it will work again or sometimes if I just kill the program it will work. Does that mean it's a software issue or hardware or both? I am also curious if anyone else has passed by this issue and, if so, what you did to fix it. Thanks for any help.
I'm running everything stock. Stock messaging app. Dolphin HD browser. Stock e-mail clients. Phone version 002 with latest update.

orris said:
I couldn't find it in any search, sorry if I missed it. So, here's my deal:
When composing an e-mail, text message or searching on the internet sometimes I won't be able to long press a key to get to the other keys (like long pressing 'K' to get '?'). It happens across the keyboard and is getting more frequent. If I reboot it will work again or sometimes if I just kill the program it will work. Does that mean it's a software issue or hardware or both? I am also curious if anyone else has passed by this issue and, if so, what you did to fix it. Thanks for any help.
I'm running everything stock. Stock messaging app. Dolphin HD browser. Stock e-mail clients. Phone version 002 with latest update.
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Click to collapse
That's not normal at all. I'd take it to Sprint before even bothering to figure it out.
As for the root of the problem, it could be software, hardware, or both. I remember on my HTC Vogue (Touch), I would get screen problems, but, a hard reset would always fix it. So, it could be a variety of things, and even more reason for you to just take your phone in and get it swapped.

TJDuckett said:
That's not normal at all. I'd take it to Sprint before even bothering to figure it out.
As for the root of the problem, it could be software, hardware, or both. I remember on my HTC Vogue (Touch), I would get screen problems, but, a hard reset would always fix it. So, it could be a variety of things, and even more reason for you to just take your phone in and get it swapped.
Click to expand...
Click to collapse
Thanks, I'll try it.

This probably isn't your problem, but you can't long press a key if you hit a key, then slide to the key that you want to long press on, so if you're hitting a key accidentally then sliding to the key you want it won't work. That's just a suggestion

MINE HAS DONE THIS EVER SINCE THE UPDATE, AND I HAVE HEARD OF OTHERS DOING THIS AS WELL. Sometimes it works, other times it wont. Hit or miss.

i've had this since day one. long pressing on links in xscope sometimes took multiple tries.

I called Sprint and they are shipping me a new/referb phone. Didn't think I'd get it for a while but it shipped the next day and I should have it tomorrow. I hope I get a good one and the problem is fixed.