Problem - hTC TOUCH HD - Touch HD General

i have a problem with my touch hd.
recently, it has been turning off in random times, and when i power it up the battery is on 0%.
i have done an experiment, charged my hd to 100%.
then plugged off, used the device with random functions, then suddenly arround 95% it turned off, and when i power up - 0% battery and device cannot be turned on without electricity cable.
my radio is 1.13
do you think its a hardware problem? or software?
i dont think its an hardware fault, maybe the battery broken down or somethin.
but is it a software problem?

buy a new battery.

whitekidney said:
buy a new battery.
Click to expand...
Click to collapse
thats what i thought, the question is if its really a battery problem? cus the device says it has 95% then suddenly 0%.. and if i restart couple of times it comes back to the original power 90%.. etc.

theres a battery re-calibration process on the touchHD and it does work.
mine was slow % drop to 50%, then it'd loose the remaining charge very quickly.
even though the battery had charge, the OS saw low % and turned itself off.
i followed http://forum.xda-developers.com/showthread.php?t=585914 and it did the job. battery % goes down predicably now.
if that doesnt work, time for a new battery i think.

Related

[SOLVED]HD charging problem

My 2 months old Touch HD doesn't charge the battery anymore.
If i plug the power cord, the notification led turns red for 5-7 sec., then it turns off, and the battery meter shows no charging.
I can sync it with PC but runs again on battery, even the check box (under the power meter) is unchecked.
The only way to charge the battery, is to let the battery drains out (the phone turns itself off) and remove the battery from phone for few minutes.
I have the original ROM 1.57.831.1 (47324) WWE from 04/08/09 and i tried one hard reset ("clear storage" from settings).
Does anyone know how to fix this ?
I'm verry disappointed. Now it does'nt charge even i remove the battery.
I think i'll try the warranty service.
No other suggestions ?
Are you sure it is the problem of the HTC HD? I got hte same problem. But because I charged my second battery which was newly bought from the official website HTC UK. My original battery works well. So I returned my second battery.
Try another battery.
ci6i said:
I'm verry disappointed. Now it does'nt charge even i remove the battery.
I think i'll try the warranty service.
No other suggestions ?
Click to expand...
Click to collapse
yep, same here...
my girlfriend and me, we own a HD, pretty much the same issue...
My device frist stated "unkown main battery status" and has been only willing to charge the battery while switched off and connected to PC (charger doesn't work).
My grilfriend's one now refuses to start at all.
One thing for sure - its not battery related since my fully recharged battery doesn't make her device starting.
I sometimes pulled out the battery without swichting the device off, or left it running for days before reseting it...i guess that might have triggered the problem...
gotta send it in, hopefully they don't mind my custom rom!
ci6i said:
My 2 months old Touch HD doesn't charge the battery anymore.
If i plug the power cord, the notification led turns red for 5-7 sec., then it turns off, and the battery meter shows no charging.
I can sync it with PC but runs again on battery, even the check box (under the power meter) is unchecked.
The only way to charge the battery, is to let the battery drains out (the phone turns itself off) and remove the battery from phone for few minutes.
I have the original ROM 1.57.831.1 (47324) WWE from 04/08/09 and i tried one hard reset ("clear storage" from settings).
Does anyone know how to fix this ?
Click to expand...
Click to collapse
I had this problem to.... Change of USB cable did the trick! So.....it's possible that your USB mini cable is dead. Try another USB if you haven't tried it yet.
Thank you all.
alper1 said:
I had this problem to.... Change of USB cable did the trick! So.....it's possible that your USB mini cable is dead. Try another USB if you haven't tried it yet.
Click to expand...
Click to collapse
I don't think it's the cable because i let the phone charging on my desk and suddenly, after few minutes (sometimes 1 min, sometimes 60 min) it stops charging (without touching/moving the cable),
ccieuser said:
...Try another battery
Click to expand...
Click to collapse
I'll try to find another battery but my friends use Nokia
4irm said:
...One thing for sure - its not battery related since my fully recharged battery doesn't make her device starting.
I sometimes pulled out the battery without swichting the device off, or left it running for days before reseting it
Click to expand...
Click to collapse
Well, in your case, for sure its not battery related.
After i left the battery out of the phone for 6 hours, it start charging again for 45 min then, the notification led start blinking red and green. After 2 minutes, the led turns off and i started the phone with 40% battery life.
It's driving me crazy and i don't know what to think!
I start to believe it's a battery problem but i'll ask for service opinion too, since i payed a lot of money for this.
Solved
My handset was repaired in service.
The problem was hardware related, generated by malfunction of switching power alimentation mechanism to motherboard.

Major Battery Issues

I've been having problems with my battery for a week now, I noticed it wouldn't charge to 100% so that the green light comes on it will just goto 99% and then stay there. The battery then drains so fast, like literally I will be on 1% in an hour and a half.
So I tried a full reset of the phone and that didn't work. I also bought a new battery and that didn't work so I'm guessing the phone might well be knackered.
Also the phone seems to be really hot I never noticed it that hot before.
Any suggestions would be much appreciated.
Replace battery immediately! Do not attempt to charge it anymore, it could go very bad!
I did, I bought a new battery and the same thing happens.
I have to have it on charge constantly all day.
Maybe charging control unit(in phone) is damaged, or charger is not working properly.
Can you check voltage on charger?
Also are you sure you use original battery manufactured by HTC?
Right here, my problem

Battery level drops to 99%

Anyone out there notice that on a completely full charge using the AC charger, the minute you pull out the charger, the batt indicator on the TAB will drop to 99% ? The 100% only last a couple of seconds!!! No apps running , wifi, BT, GSM is all off.
Is this normal ?
Yup. Same thing happens here. I think it's normal. Same thing happens with my mobile phone.
Thanks.. but this never happens to my mobile phones and that includes Samsung Omnia, Omnia II and Omnia Pro..
As soon as i pull my plug i am showing 98%.
Yep, I was wondering that too. It goes straight to 99%. I guess it's some bug, it doesn't really go to 99%
It's just rounding down, but think about it:
The moment you unplug it, you're consuming battery power.
If you've consumed any battery power, it can't be at 100%, now can it?
I really don't see the problem with it dropping to 99% .. really i don't !!
Croak said:
It's just rounding down, but think about it:
The moment you unplug it, you're consuming battery power.
If you've consumed any battery power, it can't be at 100%, now can it?
Click to expand...
Click to collapse
SMARTA$$
sorry guys stupid question. How can i check battery %?
pda_crazy said:
sorry guys stupid question. How can i check battery %?
Click to expand...
Click to collapse
Any number of ways, but I have been using the "Batterylife" widget from curve fish on the market.
Thanks i installed it. I noticed that my battery drains quiet quickly, my tab was in stand by mode for 30 to 45 min and i battery drains by 9%. I just bought it this afternoon could please guide.
Sent from my GT-P1000 using XDA App
cmloo said:
Anyone out there notice that on a completely full charge using the AC charger, the minute you pull out the charger, the batt indicator on the TAB will drop to 99% ? The 100% only last a couple of seconds!!! No apps running , wifi, BT, GSM is all off.
Is this normal ?
Click to expand...
Click to collapse
With a lot of android devices the battery is not calibrated with the system, there was a post on how to do this with a nexus one. i used it on my vibrant and it worked the same. it was a series of steps like plugging the phone in, powering off, powering on, unplugging again, weird stuff like that. and it actually works. sorry i dont know where the post is or the exact steps to do.
donniestarko said:
it was a series of steps like plugging the phone in, powering off, powering on, unplugging again, weird stuff like that. and it actually works. sorry i dont know where the post is or the exact steps to do.
Click to expand...
Click to collapse
I did this for my captivate and works well:
1. Connect the phone to the charger with the phone powered on, and allow the phone to charge until it shows 100%
2. Disconnect the phone from the charger, and power it off.
3. Reconnect the phone to the charger with the phone powered off, and allow the phone to charge until the battery indicator shows 100% (you can use vol-up/vol-down to make the indicator come back up when the screen goes to sleep).
4. Disconnect the phone from the charger and power it on.
5. Once the phone is powered completely on, power it off again and reconnect it to the charger until the battery indicator shows 100%.
6. Disconnect the phone, power it on, and use it.
Hey, it doesn't happen to me so you must have something else going on.
The only thing that matters is how long the battery lasts between charges.
The percentage of charge shown on a battery gauge widget is meaningless unless the battery is draining abnormally in relationship to the way the tab is being used.
I find that my tab drains from 99% to 60% in about 2.5 hours with wifi on, GPS on, bluetooth off. It then takes another 4.5 hours or so to drop from 60% to about 10% under the same conditions. So... 7 hours of continous wifi on web browsing isn't much to complain about.
Croak said:
It's just rounding down, but think about it:
The moment you unplug it, you're consuming battery power.
If you've consumed any battery power, it can't be at 100%, now can it?
Click to expand...
Click to collapse
LMAO!!!!
He DOES have a point.
Croak said:
It's just rounding down, but think about it:
The moment you unplug it, you're consuming battery power.
If you've consumed any battery power, it can't be at 100%, now can it?
Click to expand...
Click to collapse
exactly..
Most modern electronic devices on Li-ion batteries do this. When the device reaches 100%, it will stop charging to prevent damage to the battery. The battery then drains to 90-95% and the charging circuit allows the battery to charge again. Most systems hide this by displaying the battery level at 100 or 99% for a while after the device is unplugged. Hope this helps!

Sign of bad battery?

Have a TMOUS purchased in May. Latest stock rom/radio. When the battery is super low it goes through the process of shutting down - but when I plug it into the charger the phone will boot instead of staying shut down and charge. Will attempt to boot then go into Sense then shut down again and do the same process all over again. The only way to stop it is to quickly power down and it will stay down and charge. In any of the situations the phone appears to be charging.
Is this a problem with the ROM/Hardware or is something going on with the battery? Have an 8GB SD card with Android (no boot loader) and thats pretty much it.
Any advice would be appreciated.
I doubt that your battery is gone bad, but there are chances, try to condition your battery
Its just a little strange that the when the supposedly dead phone is plugged into a charger it boots up without pressing the power button. Don't think thats normal. Also when plugged into a charger when the battery is "dead" or near dead it should boot up and charge. This one doesn't - it boots - shows an LED charge light and then powers down and reboots. For some reason the battery with such a low charge can't power the phone and charge at the same time.
Will attempt to do a hard reset - maybe HD2 Tweak or something else did something to the registry and try it again. Since its under warranty will request another battery and take it from there. Don't think anything is wrong with the phone's hardware because it functions flawlessly.
stim141 said:
Its just a little strange that the when the supposedly dead phone is plugged into a charger it boots up without pressing the power button. Don't think thats normal. Also when plugged into a charger when the battery is "dead" or near dead it should boot up and charge. This one doesn't - it boots - shows an LED charge light and then powers down and reboots. For some reason the battery with such a low charge can't power the phone and charge at the same time.
Will attempt to do a hard reset - maybe HD2 Tweak or something else did something to the registry and try it again. Since its under warranty will request another battery and take it from there. Don't think anything is wrong with the phone's hardware because it functions flawlessly.
Click to expand...
Click to collapse
If the battery drains and shuts off because it's out of juice, it WILL turn back on as soon as you plug it in, but it shouldn't keep rebooting after that...
Also if it's just shutting down on you in Android without warning when it's low, you need to condition your battery in Android so that it has the correct batterystats info.
No something is wrong. Ran it out of juice in WM this afternoon. Got the error message let it go. Went down and shut off. Plugged it into a car charger USB/cig adapter. Powered up go to tmobile screen/radio code then animation - rebooted did the same thing without touching it a few times then shut off - light led for charging did not appear.
Pulled battery - when charger disconnected - plugged charger - red light no reboot. Tried it again - same results with a hitch - it froze when it was charging - accessed internet explorer then it did a hard freeze - had to press reset button.
Don't know whats going on at this point - it shouldn't have done the freeze. So I'm going to experiement - pull the SD card (has Android on it) and try it again without the card. Try another card, try another charger and see - if I get the same results its either the phone or battery. When I have a charge greater than 5% there are never any problems. Only when battery level 0-1%.
stim141 said:
No something is wrong. Ran it out of juice in WM this afternoon. Got the error message let it go. Went down and shut off. Plugged it into a car charger USB/cig adapter. Powered up go to tmobile screen/radio code then animation - rebooted did the same thing without touching it a few times then shut off - light led for charging did not appear.
Pulled battery - when charger disconnected - plugged charger - red light no reboot. Tried it again - same results with a hitch - it froze when it was charging - accessed internet explorer then it did a hard freeze - had to press reset button.
Don't know whats going on at this point - it shouldn't have done the freeze. So I'm going to experiement - pull the SD card (has Android on it) and try it again without the card. Try another card, try another charger and see - if I get the same results its either the phone or battery. When I have a charge greater than 5% there are never any problems. Only when battery level 0-1%.
Click to expand...
Click to collapse
Your battery pins aren't bent are they? (The little guys on the phone side that smash down when you insert the battery)
No, they are fine. I did call T-Mobile this afternoon and spoke to a level 2 tech - they think the battery is bad. Under warranty and have to call HTC tomorrow morning.
The phone does charge and does get to 100%. Drain in Windows seems fine and uniform but it does drop quickly once I get to about 20%.
Because of the reboot issue I think one of the cells is bad. Doesn't seem to want to trickle charge when the battery is that low. Tries to reboot - but can't get enough juice to sustain itself. Should just bypass through the battery as its charging. Either its the battery or somehow the charging circuitry is bad - who knows - with a new battery if it still does it then is the phone's hardware.
Will stop using Android for a while until this gets worked out - although I prefer the browser over WM 6.5.
stim141 said:
No, they are fine. I did call T-Mobile this afternoon and spoke to a level 2 tech - they think the battery is bad. Under warranty and have to call HTC tomorrow morning.
The phone does charge and does get to 100%. Drain in Windows seems fine and uniform but it does drop quickly once I get to about 20%.
Because of the reboot issue I think one of the cells is bad. Doesn't seem to want to trickle charge when the battery is that low. Tries to reboot - but can't get enough juice to sustain itself. Should just bypass through the battery as its charging. Either its the battery or somehow the charging circuitry is bad - who knows - with a new battery if it still does it then is the phone's hardware.
Will stop using Android for a while until this gets worked out - although I prefer the browser over WM 6.5.
Click to expand...
Click to collapse
Def sounds like a battery issue then, if the pins aren't bent because that is the biggest symptom of bent pins.

Streak 5 dead, what now?

Hello! i have problem with my streak 5, few days ago battery drained out and phone shut down.
i connected ti a charger but nothing happen, no reaction on phone so i left it on charge all night.
Still no response, no picture on the screen, no backlight, no LED, completely dead.
I can get reaction only when i enter in fastboot mode (holding power+camera)
IN this mode touch screen not working, computer recognize device and i can do flash and i do it successfuly but i still cant turn on my phone.
What can be a problem, I tried everything with no luck, also i have not found anyone with same problem
I have 2.2 official, no root.
Try changing the battery. The one you have could be defective, or else there is an issue with the charging circuit.
I measured with instrument 3,67V, connected od 1 and 4. And few other combination i get from 3,30 to max 3,67V.
This seem to be ok, regardless of that you think might be the battery?
Never let the battery drain that much becase now the battery doens't have enough power to start the charging... you should charge the battery manual with some wires on (+) and (-) from a old phone charger be carefull with the voltage(V) and the ampers(A) not to brake the battery, 20 or 30 min should be enough, or you should buy one of this Universal charger. Then place the battery in the phone and it should work ok .
This morning I optimistically tried to turn on a phone and it was successful
battery Indicator showing 7% so i connected to charger, now is normaly charging, everything is working normally...
I do not understand, what could happen? i few times drained battery to 0% but still able to charge, maybe battery is problem, but again, turned on after 3 days
Don't worry the battery is ok the problem is not to empty it again to 0%, at 5% 7% close the phone if you don't have a charger to charge it. This method applies to every phone and battery. It's not a good thing to fully discharge.
Now is fully charged and power is 4,07V.
So obviously battery caused this problem.
I think, good info for all who suspect on battery, 4,07 V is power you need to have on fully charged battery.
With 3,6V you cant event turn on the phone.
Thank you for suggestions

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