Related
This is literally the only thing I don't like about the phone. On my ~3 day old ATT Nexus One, the right side (When looking at the screen), on the side, the plastic is just loose enough that your fingernail can catch it. It seems insanely minor, but it's a huge annoyance because that's where your fingers rest, so it's constant sharp plastic edge.
Is there any way to remove and refit it, or maybe order a replacement cover? It's the plastic part with "HTC" on it. I really don't want to fight with HTC over a return for such a niggling issue
Mine was, sent it to HTC and they sorted it. Looking at the tear down pics, it wouldn't be hard to DIY it.
Rusty! said:
Mine was, sent it to HTC and they sorted it. Looking at the tear down pics, it wouldn't be hard to DIY it.
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Click to collapse
Exactly. I'm torn as to rather I want to screw with it myself or go through the hassle of sending it in. Did they just send you a new phone and a box to return your old one, or did you have to actually send it in for repair?
I sent it to them (well, they collected it), had it for a few days and returned it. Not a replacement, which I was happy with as my unit appears to be a goodun.
Rusty! said:
I sent it to them (well, they collected it), had it for a few days and returned it. Not a replacement, which I was happy with as my unit appears to be a goodun.
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Click to collapse
Yeah, but I sold my iPhone already and can't really be phoneless for a few days
You might be able to get an advance replacement if you ask. Or Google for the tear down, it pops off.
Rusty! said:
You might be able to get an advance replacement if you ask. Or Google for the tear down, it pops off.
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Click to collapse
Yeah, I saw the teardown vid, seems to just pull off with enough force, I'm just unsure if I can make it any better. I'll wait and see if anyone has DIY'ed it
Same problem here, I thought I was the only one. =) I agree that it's really minor, but if it's something that could be fixed that would be nice.
Mine sticks out on the right side, too. NBD for me, but that's odd.
Yeah, I'm glad I'm not the only one too. In the teardown vid on youtube they just pull it off with a plastic iphone tool. I'm kinda tempted to try, and see if I can tell what's making it do that.
i have this issue too. to me, it's a minor cosmetic issue. and how will you know that the one they send you doesn't also have that issue?
My beef is the glass on the screen sits just below the sides of the metal.. leaving a sharp ledge on both sides of the screen where it should be flush
vexingv said:
i have this issue too. to me, it's a minor cosmetic issue. and how will you know that the one they send you doesn't also have that issue?
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Click to collapse
Exactly, hence my hesitation to try to warranty it.
I had a chance to look at several at&t N1s and I noticed this too. The bottom part on about half of them had a larger gap than there should have been. Hopefully it's easy to DIY fix.
How can AT&T N1s be different from T-Mobile one's exactly? There all being made by HTC, just of course with different radios.. why would there be cosmetic differences..? I didn't know carriers had an input in how [HTC] made their phones.. if you know what I mean.
Eclair~ said:
How can AT&T N1s be different from T-Mobile one's exactly? There all being made by HTC, just of course with different radios.. why would there be cosmetic differences..? I didn't know carriers had an input in how [HTC] made their phones.. if you know what I mean.
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Click to collapse
It's possible that the t-mobile ones had the same problem. Luckily my phone hasn't had any problems really. But it's also possible for the manufacturer to make small adjustments on their lines to increase efficiency, that's why different batches/serial numbers come out screwy sometimes.
I got this refurb. last week and flashed it and started using using it. Well last night i was trying to take a picture of my kids and it would not focus. I thought maybe it was the rom i was using so i switched roms. No dice. It turns out no matter what rom i use the camera takes nothing but extremely blurry pictures. Doesn't matter whether i'm taking a still image or the distance. BLURRY. I know some people aren't happy with the camera in general but this is totally unusable. I even tried switching the quality to 1 megapixel. Same thing. So basically i think the camera on this refurb. is a POS. What im wondering is if Sprint is gunna give me problems when i want to exchange this thing. Otherwise im happy with the refurb, but i have twin two year olds and use the camera a lot.
Just flash it back using the backup I hope you did of the stock ROM. If not, there is a stock ROM RUU floating around here somewhere. Then take it to the Sprint store to have it replaced.
yea, i'm not really worried about returning it to stock, just a little pissed that i get a pre-broken replacement for my broken phone.
boredmug said:
yea, i'm not really worried about returning it to stock, just a little pissed that i get a pre-broken replacement for my broken phone.
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Click to collapse
dude they did the same thing to me, i got a refurb in a week ago, the refurb screen had dead pixels in it already, so i just used this pixel fixerr app and it seems like it corrected the dead or sticky pixels or whatever their called, but i feel like this phone was jacked up when they sent it to me, also the menu and other keys make this weird ass noise when i press them now, smh
there is a little peice of tape like protection film on the inside of back cover pull it offf.... lol had the same problem... wife found tape and laughed at me.
Hahahaha my mom has the same problem I hope the tape thing is true.
Sent from my HERO200 using Tapatalk
johnpryor said:
there is a little peice of tape like protection film on the inside of back cover pull it offf.... lol had the same problem... wife found tape and laughed at me.
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Click to collapse
Ditto
Wow, thanks for reminding me how dumb I felt when I encountered this issue several months back!
I got my refurb, and re-rooted in the parking lot (I didn't want to risk wrecking my truck due to the frustration and rage I feel when I have stock 2.1 Sense on this phone ) I am not much of a picture person, but the few pics I did take looked so bad, and I never could get a barcode to scan no matter how steady I held the phone. I assumed it was related to the fact that we were in the early stages of Froyo development, and as we all know, the Hero camera is one of the last things to get fixed because of the drivers. When most of the bugs got fixed, and I saw no change in quality, I decided it must be faulty hardware. So I drove to Sprint, and used my laptop in their parking lot to run the RUU then I took the back cover off to take out the sd card. Thats when I saw the tape
Mine apparently is doing it also I didnt notice it until I looked in the dark. Mines mild right now, but its def coming up...
http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/
psufan5 said:
Mine apparently is doing it also I didnt notice it until I looked in the dark. Mines mild right now, but its def coming up...
http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/
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not a big surprise. probably exactly the same crappy screen adhesion problems that were leading to all the dust under the nexus screens... :/
mine is starting to do it as well, I can feel it slightly raised above the bezel
What problems will manifest due to this problem?
regards
qu1nn
What problems will manifest due to this problem?
regards
qu1nn
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Click to collapse
Dust under the screen. And you can see light leaking out of the bottom of the phone
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Sent via the XDA Tapatalk App
Wow this is totally sh*tty
I just placed my order for the Evo and should be receiving it sometime this week.
I am wondering if maybe keeping the phone in a tight-fitting silicone case might help to reduce any possible "DISPLACEMENT" of the screen
glad to see this is getting media attention. i'm sick of htc and their crappy quality control. i went through this whole thing with my hero already...
and yes, my screen is coming apart too. it definitely wasn't like that when i got it last week.
redrazr7791 said:
Wow this is totally sh*tty
I just placed my order for the Evo and should be receiving it sometime this week.
I am wondering if maybe keeping the phone in a tight-fitting silicone case might help to reduce any possible "uprising" of the screen
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Click to collapse
Yeah can't have the screen gathering up and revolting
mrono said:
Yeah can't have the screen gathering up and revolting
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I couldn't think of another word to use
If HTC continues to mass produce phones that fall apart because of faulty manufacturing...then the customers just might revolt
Dang it!!! mine starting to raise up as well I love this phone and Sprint service but I'm afraid the problem will worsen up as the time passes. I'm not the type to switch devices after every new released and perfer to hang to something until I feel it's not doing what I ask it to (still have HTC Uni, 8525, Treo 750 and Axim x51v).
This and the 30 fps capped is my only main concern about this phone, especially this screen separation (more light leakage or dust problem). The rest of the problem doesn't really bother me much such as the laggy touch input, improperly grounded screen and other problem doesn't apply to my device.
Is it worth the hassel of exchanging it hoping to get one without the screen separation or do they all have this problem? I'm hoping the newer hardware version (version 3) doesn't have this sort of problem, mine is hardware version 2. What you guys think?
I have been noticing more and more light leaking. I thought at first I was maybe just getting paranoid (still possible) but I saw a line about 1.5 cm long along the lower left side last night... That was definitely not there before.
What should I do? Would getting the TEP plan be prudent at this point, to cover this issue if/when it gets worse? Or would be the kind of thing HTC would be more... lenient about replacements?
Think the hairdryer method will work like it did on the Nexus? My nexus had this issue and the hairdryer method fixed it up permanently.
booloobunny said:
Think the hairdryer method will work like it did on the Nexus? My nexus had this issue and the hairdryer method fixed it up permanently.
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Click to collapse
Doesn't hurt to try. If it worked on the NX-1, it might work again
redrazr7791 said:
Wow this is totally sh*tty
I just placed my order for the Evo and should be receiving it sometime this week.
I am wondering if maybe keeping the phone in a tight-fitting silicone case might help to reduce any possible "DISPLACEMENT" of the screen
Click to expand...
Click to collapse
I know this is off topic but...
How are you getting yours that fast? Where did you order from
booloobunny said:
Think the hairdryer method will work like it did on the Nexus? My nexus had this issue and the hairdryer method fixed it up permanently.
Click to expand...
Click to collapse
Yeah I actually just tried this and it worked pretty well only a little of leakage left, I figure I'll seal it up some more when I have the time and Im pretty sure I did not hold it down long enough to let it cool effectively. but the parts that are still down work like a charm. way better than having to go back, lose all your apps, headaches of customer service, etc.
BigBallin said:
Dust under the screen. And you can see light leaking out of the bottom of the phone
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Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
--------------
So this is the reason I see light under the buttons when their off and the screen is off, and its dark in the room? because my screen seems to be holding up well, and I have it in my pocket all day, no case or screen protectors. then again, I haven't been messing with it, trying to apply things or mods to it.
Hair dryer, bubble gum, tape and what else?! These are high-end devices (Evo Nexus One, etc) and they should NOT need a MacGyver handbook to keep them together after days of ownership. HTC needs to do right by us from the design stage period!
Dear Babies,
This is a site about hacking phones. Stop *****ing and use your brains for a change. Get some black silicon caulk from Lowes. Rub a small small amount in the crack where the buttons meet the case where the light leaks. Congratulations, your phone can now be left in the desert for 10 years and nothing will get through that seam including light... I swear, you guys can spend all day rooting phones but cant use some damn common sense to fix the hardware itself. I had tons of light leakage when i got the phone. Zero now, and you cant tell i did anything to it.
AshMa said:
HTC needs to do right by us from the design stage period!
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Click to collapse
This is very true, but there seems to be a gray area when it comes to (S*** HAPPENS and a bug that can be fixed)... And it seems to get grayer everyday.....
hair dryer seems to have worked fine on my evo
Ok, Just got my epic in the mail. It's charging as I type. I ordered a Realook screen protector immediately and I'll probably keep the one that ships with it on there until that one comes in.
So my question is...What should I do first? I want to customize it as much as possible to keep the battery life as long as possible. Should I root it? What roms do you guys recommend? I'm waiting on a case with a kickstand to come out...so i'll baby it for the first month I guess.
Definitely Root it!!! So many benfits with rooting (Free Wifi Tether,No ADS, Custom roms, Kernals, Get rid of crapware like sprint stuff and more.
Im running andromeda rom with andomeda kernal. I couldnt be happier.
This might be a silly question but if I root it before I activate it will that affect the activation process?
The reason I ask is because I don't have a screen protector yet so I was just going to continue using my other phone until it came in. I know its ridiculous, but I just want to make sure I don't give myself any opportunity to scratch the screen on this expensive phone.
So I'll just play with it until I can actually start making phone calls. Hilarious...adults with their toys.
Just realize the epic uses Gorilla glass.. Unless you continually drop stuff and try hard to scratch the screen your not going to be able to.
Envynet said:
Just realize the epic uses Gorilla glass..
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Do you happen to have a respectable source on that one? I have heard that it does, it doesn't, it might and really would just like to know for certain.
Thanks
search for gorilla glass on youtube.
1st?? Why not make sure the phone works as advertised? My suggestion is to check how the well your GPS and other features actually work. Once you get a good feel for the phone, then the rooting should start...
crabjoe said:
1st?? Why not make sure the phone works as advertised? My suggestion is to check how the well your GPS and other features actually work. Once you get a good feel for the phone, then the rooting should start...
Click to expand...
Click to collapse
I am so accustomed to rooting, modding, or putting a rom on every smart phone I have ever had that it only seems natural to start that way from the get go. Besides, I'm fairly confidant that stock performance is going to pale in comparison to what I'll see once I've customized it a bit.
But, you are right I'll give it a go stock for a little bit (a day ?) to get a feel for the device before I start slicing and dicing it.
063_XOBX said:
Do you happen to have a respectable source on that one? I have heard that it does, it doesn't, it might and really would just like to know for certain.
Thanks
Click to expand...
Click to collapse
http://www.corning.com/gorillaglass/devices.aspx
It states plainly that the Galaxy S has gorilla glass, so I think we can safely say that the Epic has it since the Galaxy S is AKA the Epic.
Envynet said:
Just realize the epic uses Gorilla glass.. Unless you continually drop stuff and try hard to scratch the screen your not going to be able to.
Click to expand...
Click to collapse
So, I understand that Gorilla glass is supposed to make this thing nearly indestructible, but I've read around these very forums that people are still getting scratches on the screen. Might as well protect my expensive overpriced phone....Sometimes I think who the heck cares since I have insurance and why bother with a case either?
http://cgi.ebay.com/SAMSUNG-EPIC-PH...772937?pt=PDA_Accessories&hash=item2c57c02bc9
Getting this cheapo ebay case for the time being until they release a functional case with a kickstand that I like. I read a review on this site here http://forum.xda-developers.com/showthread.php?t=797833 that gave me some hope in buying the triangular shape case. *Crosses Thumbs* Hoping it will hold me over.
I scratched my screen within a week of getting the phone. I customarily leave my keys in the same pocket as my phone. I did this for 2 years w/ an iphone and didn't have a single scratch so i figured the epic would fare similarly. 1 week and there were little micro scratches all over the epics screen. I had other problems with that phone so sprint exchanged it for another one and i promptly got a screen protector. Hopefully i'm the exception and not the rule.
houkah said:
I scratched my screen within a week of getting the phone. I customarily leave my keys in the same pocket as my phone. I did this for 2 years w/ an iphone and didn't have a single scratch so i figured the epic would fare similarly. 1 week and there were little micro scratches all over the epics screen. I had other problems with that phone so sprint exchanged it for another one and i promptly got a screen protector. Hopefully i'm the exception and not the rule.
Click to expand...
Click to collapse
I do the exact same thing...I constantly put my phone in my pocket with my car keys. I notice every little scratch...they gnaw at my subconscious even when i'm not using the phone lol. I thought the Iphone and epic both had gorilla glass...odd that you would scratch one and not the other under similar circumstances.
If times get desperate, you could always trade it for crack...
Just kidding!
I haven't been a smartass in the forums for a while, so I couldn't resist!
Use it dude! Don't put it on your mantle and worship it while burning incense and chanting, USE IT. Lol
herbthehammer said:
If times get desperate, you could always trade it for crack...
Just kidding!
I haven't been a smartass in the forums for a while, so I couldn't resist!
Use it dude! Don't put it on your mantle and worship it while burning incense and chanting, USE IT. Lol
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Click to collapse
haha....I wasn't going to burn incense...just chant and worship. I'm trying to get a mini keyless remote for it, so I can leave it out with no fear
houkah said:
I scratched my screen within a week of getting the phone. I customarily leave my keys in the same pocket as my phone. I did this for 2 years w/ an iphone and didn't have a single scratch so i figured the epic would fare similarly. 1 week and there were little micro scratches all over the epics screen. I had other problems with that phone so sprint exchanged it for another one and i promptly got a screen protector. Hopefully i'm the exception and not the rule.
Click to expand...
Click to collapse
You sir fail I know for a fact that this would scratch the iFails screen. Who in their right mind would keep their keys in the same pocket as their phone?
Zzim said:
You sir fail I know for a fact that this would scratch the iFails screen. Who in their right mind would keep their keys in the same pocket as their phone?
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Click to collapse
Sorry man, it's the truth. I'm not flaming the phone or anything, and i'm pretty sure my experience is a rare one. But yes. I'm a fool who keeps his keys in the same pocket as his phone. Miraculously there were no scratches on the iphone3g after about 1.75 years. In case you think i'm somehow trolling the epic you need to realize i disliked everything else about the iphone and even paid the early termination fee to switch to the epic. BTW beside that one negative experience w/ the scratch and wobbly screen (the same unit) i love this phone.
So back on topic. I recommend a screen protector of some sort.
make a phone call? Congrats on your new phone! you'll be satisfied!
bomix said:
make a phone call? Congrats on your new phone! you'll be satisfied!
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Click to collapse
You know I've waited this long for this phone...I think I can hold out another few days before my screen protector comes in.
I'm probably going to root it today...I'll ask again does anyone know if rooting will hinder activating this phone?
Otherwise, I'm just using it as a PMP for now .
Rooting won't hinder activation, however using an aosp rom might. So if u just root and use noobs rom or just leave it stock rom u will be fine.
Sent from my Epic 4G
ravizzle said:
Rooting won't hinder activation, however using an aosp rom might. So if u just root and use noobs rom or just leave it stock rom u will be fine.
Sent from my Epic 4G
Click to expand...
Click to collapse
Thanks! I might just wait then to activate it first before rooting because the main reason I wanted to root is to install a custom kernal/rom.
Battery life sucks on stock so far by the way...I'm getting about 7 hours a day with light usuage before I have to recharge. Admittedly, I have not done much to tweak it, but its a shame that a stock offering from sprint can't hold a whole days charge. I mean what if I wasn't as inclined to rooting/tweaking...I would have to live with the phone like this? Definitely, unacceptable. If I don't see at least a days charge with some light usage on a custom rom/kernal I might consider waiting for another droid phone with a better battery life. I have read some positive results from people with custom roms achieving the battery life I'm looking for so I'm hopeful.
A friend of mine wanted me to root his Evo for him. After I rooted it, I flashed the Synergy RC1 rom on it. As I was making sure everything was working, I noticed his screen looked a little flakey (see pics). It had like this wisonsin shaped marking on the screen. It's easy to notice on light colored screens. But it's also noticable on dark color screens as well.
I don't know if his screen is going bad or if this is a case of screen tearing or whatever it's called. I never had any of those issues with any of the Evos I ever owned. So therefore, I don't know what to look for.
So nevertheless, can someone please take a look at the pics and let me know if this is a case of th screen going ad, screen tearing or something else. Any help or suggestions would be greatly appreciated.
T
plmiller0905 said:
A friend of mine wanted me to root his Evo for him. After I rooted it, I flashed the Synergy RC1 rom on it. As I was making sure everything was working, I noticed his screen looked a little flakey (see pics). It had like this wisonsin shaped marking on the screen. It's easy to notice on light colored screens. But it's also noticable on dark color screens as well.
I don't know if his screen is going bad or if this is a case of screen tearing or whatever it's called. I never had any of those issues with any of the Evos I ever owned. So therefore, I don't know what to look for.
So nevertheless, can someone please take a look at the pics and let me know if this is a case of th screen going ad, screen tearing or something else. Any help or suggestions would be greatly appreciated.
T
Click to expand...
Click to collapse
Looks like something dried under the screen.
Like coffee.
mattykinsx said:
Looks like something dried under the screen.
Like coffee.
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Click to collapse
So you thinking it may be water/liquid damage then?
Where is the liquid trigger/indicators on this phone. I know one is on the battery. And that one isn't pink or anything.
I also tried flashing another room and it still shows.
plmiller0905 said:
So you thinking it may be water/liquid damage then?
Where is the liquid trigger/indicators on this phone. I know one is on the battery. And that one isn't pink or anything.
I also tried flashing another room and it still shows.
Click to expand...
Click to collapse
Keep in mind that if you get the screen wet that doesn't necessarily mean that the indicator would change if you don't get any other part of the phone wet.
However, I think it's pretty obvious it's some sort of liquid damage and I doubt Sprint would be willing to replace it.
mattykinsx said:
Keep in mind that if you get the screen wet that doesn't necessarily mean that the indicator would change if you don't get any other part of the phone wet.
However, I think it's pretty obvious it's some sort of liquid damage and I doubt Sprint would be willing to replace it.
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Click to collapse
So basically he'd have to file a claim with Asurion?
plmiller0905 said:
So basically he'd have to file a claim with Asurion?
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Click to collapse
Yeah. If I were him I would take it to Sprint just to try. Can't hurt.
mattykinsx said:
Keep in mind that if you get the screen wet that doesn't necessarily mean that the indicator would change if you don't get any other part of the phone wet.
However, I think it's pretty obvious it's some sort of liquid damage and I doubt Sprint would be willing to replace it.
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Click to collapse
My buddy just came back. He said that he hasn't never gotten the phone wet at all. And have no idea how it could be liquid damage. He's going to take it to sprint tomorrow afternoon after he gets off work.
mattykinsx said:
Yeah. If I were him I would take it to Sprint just to try. Can't hurt.
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Click to collapse
Or if he feels comfortable taking apart electronic stuff, he could just take the phone apart and clean it. just make sure it is completely dry before putting it back together.
Muellersirch said:
Or if he feels comfortable taking apart electronic stuff, he could just take the phone apart and clean it. just make sure it is completely dry before putting it back together.
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Well he definately don't feel comfortable doing that and neither than me... lol. It took almost an hour just to take my xbox 360 apart two night ago to fix the rings of death.
Definitely Liquid damage
Evo4eva said:
Definitely Liquid damage
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Click to collapse
I would have to say the same thing. and hey im from Wisconsin, and that doesnt look anything like a Wisconsin Map maybe Lake Winnebago or Lake Michigan but most def. not Wisconsin
Sorry to say but that's liquid damage
Sent from my PC36100 using XDA App
My friends evo had the exact same thing, it was from liquid damage.... His was not in the center of the screen, but it looked identical.... Sprint replaced it under his insurance for I think $50
Sent from my EVO 4G with Tapatalk
Update:
We took the phone to Sprint yesterday and they said that it wasn't liquid damage. They said that it appeared to be a pressure point. Something apparently pressed up to hard against the screen. Nevertheless, because he had insurance, they replaced the screen free of charge.
However in doing so, they apparently broke the speaker in the earpiece and the bluetooth connection. Whenever someone calls the phone, they can hear you, but you can't hear them. They come in in very very low and the sound is distorted and sounds like static.
So he called sprint and we have to bring it back in today. They also added more minutes to his plan for the next 3 months or something like that.