HD2 camera stopped working - HD2 General

hello i'm not too sure if anyone has had this problem before(yes i did do a search), but the camera on my phone has stopped working all of a sudden, it's as if the phone doesn't recognize the camera since all the shortcuts for it are gone and when adding pictures to contacts the option to take a photo is gone too If anyone could help a newb with this problem it would be greatly appreciated. Also sadly i cannot return the phone to tmobile or even send back to htc since it was given to me as a gift and I have no paperwork to prove the purchase.

Are you running a stock ROM?

yes stock rom, the phone was working perfectly until a week ago I can't think of any apps that could've caused this since the only thing installed was resco file explorer. I did however try using one of the early ports of android on it but that shouldn't be the problem since everything was on the memory card

hard reset time.

I've done a hard reset at least 4 times by now to no avail even updated the rom using the latest one on t-mobile us web site

you can try contacting HTC support in the US directly, since all US HD2's are still less than a year old, they might be willing to help...I think you're at the point you need to replace it or get it repaired since it already hasn't cleared up with the hard-resets.

sanyokse3p said:
I've done a hard reset at least 4 times by now to no avail even updated the rom using the latest one on t-mobile us web site
Click to expand...
Click to collapse
hardware issue then. ie broken.

Same thing here
Hey everyone, help would be Greatly appreciated. I am having the exact same problem as the original poster. Can anyone help?

Have you guys maybe tried reinstallin the rom?
Edit:Neverming see you already tried that haha

Related

Broken Vibrate?

I got my blackstone yesterday. Excitedly opened it up, fiddled with it a while, and flashed a new rom. It was a while before i realised that the phone woudlnt vibrate. Im pretty sure its a hardware fault, but just wanted to check here to make sure I havent missed something.
The phone wont vibrate, even when being called / txted with vibrate mode on. I also understand the hardware buttons are sposed to have some kind of haptic feedback or minivibrate, but this doesent work either.
I searched through all the settings, and couldnt find any magical turn on vibrate feature buttton. Vibrate notification is definately turned on, and so is the vibrate profile. I inittialy installed Panoshas Black Pearl rom. I tried a hard reset, and then also flashed the Dutty rom, and finally the original rom to see if it that worked.
Can anyone point out an obvious mistake ive made? Or am I gonna have to send my lovely blackstone back?
Thnx in advance.
Hmmm...you've already tried flashing a new rom and if you still have the same problem, send it in. It's still spanking new, shouldn't be a problem getting it rectified....or better yet ....replaced!
Was it vibrating when you recieve it, on it's original ROM ?
sectorlord said:
Was it vibrating when you recieve it, on it's original ROM ?
Click to expand...
Click to collapse
I only noticed that it wasnt after I flashed the rom, so altho im fairly certain i dont remember it ever vibrating, i cant be absolutely certain.
[email protected] said:
Hmmm...you've already tried flashing a new rom and if you still have the same problem, send it in. It's still spanking new, shouldn't be a problem getting it rectified....or better yet ....replaced!
Click to expand...
Click to collapse
thnx for your response, i think ill probably do that.
its pretty annoying to have to send it back already lol, but its worth it to have a working vibrate.
A Second Opinion
Yep, I got my Blackstone a week ago today and it vibrated just fine out the box. I have not flashed any new ROMs, but I have installed plenty of programs including .net 3.5 and mobilmagic button stuff and hd tweak, installed and uninstalled advanced config and a few keyboards, the list goes on. Long story short, my vibrate doesn't work either! I think this is due to my tampering with it though, I really do. Also, I saw another post where someone had the same problem, he ended up getting his to work after playing with .net 3.5, hard resetting more than once and soft resetting too. So try that, let me know what you find out! I plan to hard reset and flash new ROMs soon, so I figured maybe these problems would go away then. Oh and, anybody else have a problem where their end key doesn't end the call, ? This is such a tinkerer's toy, lol!
Probably a good warning about flashing ROMs! Did you backup your original ROM? I think you will need to restore your original ROM before you send it back for "repair". (Otherwise it is likely you will be charged for any work/replacement - justifiably!)
Before you despair, what ROM did you flash it with? Have you contacted the developer about it? It may be a setting in a tweak you don't know you've installed. Have you tried playing Tweeter (the vibration feedback when the ball collides with a wall will indicate a working/non-working vibrator).
Rather than just offer bad news to you and tell you it's your own fault, here is a helpful tut on How to backup ROM, albeit a little late maybe. It may not be all doom and gloom - some kind soul may be able to offer you their backup ROM (particular to your mobile provider) which you can use to restore it to factory default before testing for the vibrate and/or sending it back for a fix. Who is your provider and what original ROM do you need?
blacksage said:
Yep, I got my Blackstone a week ago today and it vibrated just fine out the box. I have not flashed any new ROMs, but I have installed plenty of programs including .net 3.5 and mobilmagic button stuff and hd tweak, installed and uninstalled advanced config and a few keyboards, the list goes on. Long story short, my vibrate doesn't work either! I think this is due to my tampering with it though, I really do. Also, I saw another post where someone had the same problem, he ended up getting his to work after playing with .net 3.5, hard resetting more than once and soft resetting too. So try that, let me know what you find out! I plan to hard reset and flash new ROMs soon, so I figured maybe these problems would go away then. Oh and, anybody else have a problem where their end key doesn't end the call, ? This is such a tinkerer's toy, lol!
Click to expand...
Click to collapse
thanks for the tip. i fiddled with .net framework 3.5 and more hard resets, and altho i have installed hdtweak and advconfig a couple times, ive done multiple clean flashes without them and it still dont work. in fact - as i said above, im 90% sure it never did work, so im convinced its a hardware fault.
i hope yours wroks after a rom flash, but i think mine is gonna have to go back...
Nerdino said:
Probably a good warning about flashing ROMs! Did you backup your original ROM? I think you will need to restore your original ROM before you send it back for "repair". (Otherwise it is likely you will be charged for any work/replacement - justifiably!)
Before you despair, what ROM did you flash it with? Have you contacted the developer about it? It may be a setting in a tweak you don't know you've installed. Have you tried playing Tweeter (the vibration feedback when the ball collides with a wall will indicate a working/non-working vibrator).
Rather than just offer bad news to you and tell you it's your own fault, here is a helpful tut on How to backup ROM, albeit a little late maybe. It may not be all doom and gloom - some kind soul may be able to offer you their backup ROM (particular to your mobile provider) which you can use to restore it to factory default before testing for the vibrate and/or sending it back for a fix. Who is your provider and what original ROM do you need?
Click to expand...
Click to collapse
yeah - i definately played tweeter even before flashing any roms, and there was no vibrate - so i guess that proves it really is the hardware.
i bought my phone from mobilephonesdirect, but have my rom backed up, so should be ok.
ta for the offer tho.
Mine was the opposite, it wouldn't stop vibrating, even when switched off.
You had to take the battery out to get it to stop.
mikemod said:
Mine was the opposite, it wouldn't stop vibrating, even when switched off.
You had to take the battery out to get it to stop.
Click to expand...
Click to collapse
lol - i will trade?
You could try and use TouchResponse. That program gives a vibration response with every touch on the screen. If not, indeed send it in.
Regards,
shthpnz said:
You could try and use TouchResponse. That program gives a vibration response with every touch on the screen. If not, indeed send it in.
Regards,
Click to expand...
Click to collapse
thnx for the response.
sadly ive tried that as well and no dice...
im pretty sure I have the same problem
hey, I have the same problem and hard resetting and all that didn't help. Where did you buy yours, think they came from the same place? Are you sending back to HTC, how quickly did they say they could fix it and send it back?
Thanks
blacksage said:
hey, I have the same problem and hard resetting and all that didn't help. Where did you buy yours, think they came from the same place? Are you sending back to HTC, how quickly did they say they could fix it and send it back?
Thanks
Click to expand...
Click to collapse
got mine from
mobilephonesdirect.co.uk
havent been able to get throught them on the phone yet.
ill keep you updated if you want.
I appreciate that
yes I would love for you to keep me updated, I purchased mine through ebay from addictedtophones.com, which is out of California. They seemed like nice people but they sure aren't wanting to help my broken vibrate after only 8 days! That is just sad my friend. I have also contacted UK and US support and HTC global repair service. They have indicated that they are looking in to it. Apparently the US section may not have the resources to work on the device. I requested that they replace the phone, if they couldn't work on it ASAP, the person seemed to agree and put the request forward. I hope that helps your situation. I spent too much for a broken stone!
Levi
updated
I received my new replacement Touch HD in the mail a little bit ago, it vibrates. It must have been a hardware issue best I can tell. I just about had to send it off to HTC, but I finally got the retailer to replace it. It actually took a lot of crap just to get HTC USA GLOBAL repair center to want to accept the idea but, I called UK HTC and they called HQ in Taiwan or somewhere and got something done. So if you need some help, Ive got a few contacts that can help, anyone can just let me know. I hope this doesn't become a widespread infection.
blacksage
I'd say it's probably a hardware issue. My first HD also didn't vibrate, and had to exchange for a new one. Probably some issues with one of the batches.
mikemod said:
Mine was the opposite, it wouldn't stop vibrating, even when switched off.
You had to take the battery out to get it to stop.
Click to expand...
Click to collapse
Had the same problem...now we're at least two with this prob. Still waiting for the replacement...

Clockwork like problems with Services.exe

Recently my HD has developed an annoying little fault. I'v done a search and a few people had this fault but there were no real replys.
After i power on my HD or do a soft reset, within 15 minutes without fail, services.exe will crash. No matter what i do with the phone, even if i switch it on and let it idle.
I'v removed just about every program on the phone and been through HD tweak and no joy...
The crash doesn't seem to affect how the phone runs, i just wanted to see if there was a known solution i'd missed or at least know if i should be worrying about this process crash if it performs a useful function to the phone.
Many thanks guys!
Have you tried hardresetting your phone? To me it seems that you have installed something that runs as a service and that software crashes. Also you may try to remember when the crashes began and uninstall anything that could be responsible for them.
tkolev said:
Have you tried hardresetting your phone? To me it seems that you have installed something that runs as a service and that software crashes. Also you may try to remember when the crashes began and uninstall anything that could be responsible for them.
Click to expand...
Click to collapse
I wanted to try to avoid hard resetting. I have un-installed just about every program on there, certainly anything that could cause this that i can think of.
Ok i just did a hard reset, within 5 minutes of the phone being on services.exe crashed again. This is without the storage card in as well...
I have the same problem on my Orange HTC Touch HD from day one (11/05/09) and so fair been unable to find any info on it in connection to Windows Mobile platform. I am already on my second phone, sim card and I only had the contract two weeks. The phone will not run Orange maps as it refuses to complete install on the 1st start. Wish i never got it now to be honest, but what phone to have instead as I hate the iPhone
[email protected] said:
I have the same problem on my Orange HTC Touch HD from day one (11/05/09) and so fair been unable to find any info on it in conuction to Windows Mobile platform. I am already on my second phone, sim card and I only had the contract two weeks. The phone will not run Orange maps as it refuses to complete install on the 1st start. Wish i never got it now to be honest, but what phone to have instead as I hate the iPhone
Click to expand...
Click to collapse
From browsing on here there are a few people with this issue with services.exe so we are not alone.
I've just done about 4 hard resets trying differeny suggestions from previous threads and nothing worked. Really annoying as surely since im using stock ROM and even after a hard reset it's doing it, it has to mean there is a glitch with the core software.
As for orange maps... my HD from Orange didn't come with any mapping software i i just downloaded a googlemaps cab.
Are U on an orange ROM??
If so try setting date and time to a month earlier after hard reset at setup - just for testing for a day.. Mostly they (orange) have used some trialware software/extension which is expiring of it's free trial and sending the device to Reset. I know some one who flashed a custom ROM later due to this..
Freypal said:
Ok i just did a hard reset, within 5 minutes of the phone being on services.exe crashed again. This is without the storage card in as well...
Click to expand...
Click to collapse
crajee said:
Are U on an orange ROM??
If so try setting date and time to a month earlier after hard reset at setup - just for testing for a day.. Mostly they (orange) have used some software/extension which is expiring and sending the device to Reset. I know some one who flashed a custom ROM later due to this..
Click to expand...
Click to collapse
Mmm interesting, I am on a stock 1.19.61.1 WWE (11/25/08) Orange ROM yes. If this is true then i guess it gives me a good excuse to flash a cooked ROM. Been toying with the idea...
I take it after your mate flashed a new ROM the problem disappeared?
Yes, but he was not tied to Orange network..
Some ppl have reported connectivity probs with orange with custom ROM and some have not. Your mileage might vary.
If doesn't work you can always go back to Stock Orange ROM.
BTW I heard this is one of the s'kiest ROM
If you want Orange Maps you can have it free for normal version, just make sure you have a data package and just text:
Orange Maps to 247
I am also with Orange device but it is unlocked. However I flashed the ROM on the first day because it is my second HD after an unfortunate incident involving a set of keys thrown at me in the dark an my first HD in my hand... my point is - you should definitely try a new ROM, however I suggest using USPL and flashing an older cooked ROM (not 1.56 based), so you don't have to update the SPL and make reverting back to stock much easier, should you decide to make use of the warranty, because many people here are complaining about HTC returning their devices because of 'illegal firmware'.
tkolev said:
I am also with Orange device but it is unlocked. However I flashed the ROM on the first day because it is my second HD after an unfortunate incident involving a set of keys thrown at me in the dark an my first HD in my hand... my point is - you should definitely try a new ROM, however I suggest using USPL and flashing an older cooked ROM (not 1.56 based), so you don't have to update the SPL and make reverting back to stock much easier, should you decide to make use of the warranty, because many people here are complaining about HTC returning their devices because of 'illegal firmware'.
Click to expand...
Click to collapse
As long as the returning isn't involved with lack of screen or input to the screen (touch pad not working) then you are alright? My personal dread would be flashing the phone have it working great for months then something goes wrong only to find out you cannot revert it then you have no come back at all.
Well - with your screen not working you can still flash a new ROM if you know the procedure. There is no touch input involved in the procedure, so you should be fine with it and you can alway claim that you had to hard reset (the phone after flashing will appear like after hard reset - time/date not set etc.) before returning for repair because of the corporate information stored in it.
Still everyone should be aware that flashing the ROM and/or SPL can void the warranty and decide for themselves.
So what is the deal with returns?
I have Orange care insurance on my contract and in the past with other handsets if i've had a problem i've just sent it off and had a new handset the following day by courrier.
If i was to flash a cooked rom and then have the screen smashed. It would be a replacement under insurance, not warranty so i would still be sent a replacement handset and i guess that would be the end of it ?

Camera missing

After couple of ROM installations my camera disappears. Any idea.......???
Same thing happened to me
Well my friend, the same thing happened to me after updating my HD with the latest ROM from HTC. I posted the problem a couple of weeks ago but nobody replied to it. I did some searches on the forum and found other people with the same problem. Unfortunately the only solution seems to be sending the phone back to HTC for repair. Not sure what they do to the phone to repair it could be SW or HW. I also found a guy with the same problem that was looking for a new camera mudule to replace it although I'm not sure if his camera stoped working after flashing the phone. In any case I can tell you that I tried to fix it by flashing the phone back to its original ROM but it didn't worked. Good Luck and let me know if you find anything. Any info will be greatly appreciated.
Hi, i have the same problem. I try to change ROM back, try flash some cooked ROMs, but steel not working. I sent phone to HTC service on friday and i write HTC's solution after delivery from service... sorry for my english

Problem with the signal on HTC Magic

Hey there, i have a problem with my HTC Magic. I have had it in about 2 months, where it worked fine. Suddenly it couldn't get a signal to a network. When i try to connect to my network it says "Your sim-card dosen't allow a connection to this network" can anyone help me out with this? I've got HTC Sense on my mobile.
Same issue with stock Donut
I too experienced the same problem when traveling through Atlanta airport. This was a stock MyTouch Donut. After arriving at my next destination my phone worked once again.
I have initially rooted my phone today with Cyanogen latest. I am looking for the fastest ROM I can find without all the bells and whistles. After finding said such, I will be updating my radio.
I have had other strange issues with the radio on this phone. T-MO support suggested replacing the phone. However, I don't think the phone is the problem it's their lack of bug fixes.
I've got the same problem, 2 different sim cards on 2 different networks and both are showing no service and not finding any networks, but both are working in my old Nokia E65. Strangest thing, I checked my email over 3G earlier today, an hour later no service and has not changed since. Tried everything I can think of; nandroid restore, hard reset, safe mode, checked the testing menu. Only thing I haven't done is unroot and return to stock. It's funny, I always knew something would go wrong with this phone... Womans intuition maybe?
Willing to try anything that anyone has to suggest so I don't have to send it back to vodafone!
yea, i've tried everything too, at can't get it to work! - hope someone got a solution to this!
alliekhat said:
I've got the same problem, 2 different sim cards on 2 different networks and both are showing no service and not finding any networks, but both are working in my old Nokia E65. Strangest thing, I checked my email over 3G earlier today, an hour later no service and has not changed since. Tried everything I can think of; nandroid restore, hard reset, safe mode, checked the testing menu. Only thing I haven't done is unroot and return to stock. It's funny, I always knew something would go wrong with this phone... Womans intuition maybe?
Willing to try anything that anyone has to suggest so I don't have to send it back to vodafone!
Click to expand...
Click to collapse
Well I called HTC and got the name of their authorised repairer in Australia (currently on an extended holiday visiting family here), so I unrooted and returned to stock but the issues haven't changed, so I guess we can nail down that it has nothing to do with the rom itself. The repairer did hint at a motherboard issue, but as I was playing the dumb blonde at the time I didn't push it too far until I send it off. It's just painful, I've searched and searched for a fix but most people seem to be able to find a network after a reboot or by simply waiting it out. 24 hours without my Magic being able to function in it's primary use, as a phone. This is very very poor.
I have had the exact same problem, so I unrooted and all. send it in for repairs. and all Vodacom(South Africa) told me was that they replaced the main board.luckly its covered by the warrenty. hope it helps..
am03ba said:
I have had the exact same problem, so I unrooted and all. send it in for repairs. and all Vodacom(South Africa) told me was that they replaced the main board.luckly its covered by the warrenty. hope it helps..
Click to expand...
Click to collapse
Thank awesome to hear its a simple fix, but not so great that it's not a totally rare incident. I'm waiting til all the fuss of Easter is over to send my poor baby off to be fixed, but in the mean time I've bought a Hero so I'll never have to go back to my Nokia E65 again. I'm wondering, as there are other Magic owners with the same problem, is this an issue with just the Magic, or all HTC devices?
hey i still have the same prob with my 32b
i will do a radio update,
will see if it's fixed then,
if not i try to unroot
This has to be almost a year old lol.
Sent from my HTC Magic using XDA App

Can't take pictures: If I do, the phone reboots

Hello everyone,
I've been experience a very ugly issue with my S7 Edge.
SCENARIO 1: When the sensor works (meaning when I can see in the screen what the camera "sees") and I try to take a picture, the camera throws an error message saying "Unknown error occurred", and then the phone reboots:
SCENARIO 2: In other occasions, the camera starts with a complete black screen and immediately throws this error:
One of the two scenarios above always happen, which basically means I'm never able to take a picture.
What I've tried so far:
1) Upgrade from Marshmallow to Nougat.
2) Reset settings.
3) Full phone reset (cache + data).
4) Phone reset from recovery mode (cache + data).
5) The issue are present in safe mode as well.
6) I tried downloading other camera apps. Errors again.
7) Tried changing the storage location from SD to Device. Didn't work.
8) Video recording works!!!!!
Is it a hardware problem in your opinion? How can a software issue still stay after a hard reset? I'm not sure because in SCENARIO 1 I can see that the sensor works, plus video recording works!
Any help is greatly appreciated!
FIXED by using ODIN and flashing Nougat with the CSC file
Maybe try flashing full stock rom through odin or smart switch since there might be a problem to the system files itself.
In my opinion though, this seem like a hardware problem.
Sent from my SM-G935F using Tapatalk
The problem re-appeared.
I also think it's a hardware problem. I'm just gonna send it back to Samsung.
IssamGS2 said:
The problem re-appeared.
I also think it's a hardware problem. I'm just gonna send it back to Samsung.
Click to expand...
Click to collapse
I've been having the exact same issue for months now. On 6.0, 6.0.1 and 7.0 as well.
Please let me know what Samsung tells you. The problem for me is that I bought the phone from amazon (8 months ago) and live in Argentina.
One thing I can't understand is that camera worked fine for the first couple of months. Also find really strange the fact that I'm able to take pictures with flash ON. Have you tried it?
ignaciogh said:
I've been having the exact same issue for months now. On 6.0, 6.0.1 and 7.0 as well.
Please let me know what Samsung tells you. The problem for me is that I bought the phone from amazon (8 months ago) and live in Argentina.
One thing I can't understand is that camera worked fine for the first couple of months. Also find really strange the fact that I'm able to take pictures with flash ON. Have you tried it?
Click to expand...
Click to collapse
I tried some days ago with the flash ON, and it didn't work (if I remember correctly). I didn't waste too much time, and as soon as I found out about the issue I sent it to Samsung for repair.
I have it back since today afternoon, and what I read from the attached papers is that there was a malfunctioning piece which they replaced. The list of operations Samsung did is:
- Boardswaping
- Software update (I doubt about this one as my phone was already updated)
I really think you should contact Samsung directly, and not Amazon. Here in Europe they have a good repair program: after max. 3 business days you get your phone back (and they will do the pick-up, and delivery). Maybe it's the same in Argentina.
Good luck!
IssamGS2 said:
I tried some days ago with the flash ON, and it didn't work (if I remember correctly). I didn't waste too much time, and as soon as I found out about the issue I sent it to Samsung for repair.
I have it back since today afternoon, and what I read from the attached papers is that there was a malfunctioning piece which they replaced. The list of operations Samsung did is:
- Boardswaping
- Software update (I doubt about this one as my phone was already updated)
I really think you should contact Samsung directly, and not Amazon. Here in Europe they have a good repair program: after max. 3 business days you get your phone back (and they will do the pick-up, and delivery). Maybe it's the same in Argentina.
Good luck!
Click to expand...
Click to collapse
Thanks for the info!
Do you know which board did they swap? The main board? :S
Argentina doens't handle international devices. I'd have to take the phone to de US .
I'll try to get it repaired here anyways.
Thanks again por the info.
ignaciogh said:
Thanks for the info!
Do you know which board did they swap? The main board? :S
Argentina doens't handle international devices. I'd have to take the phone to de US .
I'll try to get it repaired here anyways.
Thanks again por the info.
Click to expand...
Click to collapse
I'm sorry, I don't have that info. They did not specify.

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